Client Servicing Executive

At Revv, we are redefining the self-drive experience by offering our customers convenient, flexible, and innovative ways to rent cars. Our mission is to deliver seamless mobility solutions through cutting-edge technology and exceptional customer experiences.

We are looking for a Senior Product Manager to lead the development and execution of our product vision. In this role, you will collaborate with cross-functional teams, analyze market trends, and leverage data-driven insights to build impactful products that enhance the self-drive experience. If you are passionate about solving customer problems, driving product innovation, and scaling products that make a difference, we’d love to hear from you!

As a Senior Product Manager, you will own and drive the product lifecycle from ideation to launch and beyond. You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative products that meet customer needs and align with our business goals. This role requires strategic thinking, customer empathy, and a proven ability to execute in a fast-paced environment.

Responsibilities:

• Product Strategy and Roadmap: Define and prioritize the product roadmap in alignment with company objectives and market needs.
• Market Research and Customer Insights: Conduct thorough market research and analyze customer feedback to identify opportunities and gaps.
• Cross-functional Collaboration: Work closely with engineering, design, and business teams to define product requirements and ensure timely delivery.
• Product Development: Lead the product lifecycle from concept to launch, ensuring high-quality deliverables.
• Performance Metrics: Define, monitor, and analyze key performance indicators (KPIs) to measure product success and inform future enhancements.
• Stakeholder Communication: Communicate the product vision, progress, and performance to internal and external stakeholders effectively.
• User-Centric Focus: Advocate for the customer at every stage of the product development process to ensure the best possible user experience.

Requirements:

• Experience: 4-6 years of experience in product management, preferably in [ConsumerTech, Ecommerce or Mobility ].
• Education: Bachelor's degree in [relevant field, e. g., Business, Computer Science, or Engineering]; MBA is a plus.
• Strategic Thinking: Proven ability to define a vision and execute a product strategy to achieve business outcomes.
• Technical Acumen: Solid understanding of technology and the ability to work closely with engineering teams.
• Analytical Skills: Strong data-driven decision-making skills with the ability to translate insights into actionable strategies.
• Leadership: Experience leading cross-functional teams and managing stakeholders at all levels.
• Communication: Excellent verbal and written communication skills.
• Adaptability: Thrives in a fast-paced, agile environment with the ability to manage multiple priorities effectively.

Responsibilities:

• Must have hands-on working experience in NodeJS with Typescript
• Must have experience of large size product development process
• Must have detailed knowledge of designing and developing performant REST APIs 
• Must have hands-on experience on Postgres DB and MongoDb / any NoSQL DB 
• Must be comfortable working with git and CI CD pipelines and deployment strategies
• Should be able to build a new team and work with your engineers and mentor them
• Collaborate with cross-functional teams to define, design, and ship new features
• Ensure the performance, quality, and responsiveness of applications
• Identify and correct bottlenecks and fix bugs
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency
• Should be open to learn new domain and work in fast paced environment 
• Responsible to deliver end to end module/product/project scope

Requirements:

• 4+ years of experience as a Full Stack Developer with a strong focus on Nodejs with TypeScript and React JavaScript
• Solid understanding of web application architecture, including RESTful API design and development
• Experience with front-end development using tailwind , bootstrap ,HTML, CSS, and JavaScript, typescript
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

The ideal candidate will have experience in all stages of the Inside sales cycle. They have to know that how to generate the IT leads through Online Bidding from social media platforms. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities:
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SRE - Tech Lead (DevOps):

Location: Permanent Work From Home Option
Notice: Candidates with a notice period of 30 days and less and preferred

SRE-DevOps- Tech Lead - JD:

Srijan is hiring for Site Reliability Engineering (SRE), We are looking for SRE/DevOps- Tech Lead or Sr. Tech Lead with strong automation skills and a good understanding of how to build & run secure & reliable platforms for cloud-native applications. Please find below the detailed job description and kindly go through the same for reference:-

Minimum Experience: 6+ years in DevOps/SRE

Permanent WFH option

Job Description:-

The focus of this role is to build scalable, resilient, secure infrastructure for cloud-native applications whilst automating every mundane task you could think of and build observability dashboards, set up alerts, etc to provide optics to relevant stakeholders. In a nutshell: “You are keepers of Production environments”. You must be a problem solver with the ability to multitask and come with strong collaboration and communication skills.

Key Responsibilities:-

• Proactively monitor and review application performance

• Handle on-call and emergency support

• Ensure software has good logging and diagnostics

• Create and maintain operational runbooks

• Contribute in Solution Designing and evaluating Technical Debt

• Set right practices for Well-Defined Architecture & to minimize toil.

• Own SLI, SLO configuration as per Error Budget

• Maintain production services through measuring and monitoring availability, latency, and overall system health.

• Practice sustainable incident response and blameless postmortems.

• Not be afraid to contribute changes back to the Software engineering team to improve the systems.

• Managing the delivery pipeline into production.

• Able to mentor junior members on regular basis

• Troubleshooting issues with web applications

• Understanding of security principles and best practices

• Ensuring that critical data is backed up

• Configuration of monitoring systems including infrastructure monitoring and Application Performance Monitoring systems such as New Relic.

• Ensuring that web application infrastructure is built

• Ability to act as Customer Technical Advocate and negotiate well with peers on technical fronts.

• Flexible enough to work in different Shifts for hyper business requirement

• Ability to handle multiple global clients on tech front and generate desired reports to represent health of SRE Delivery.

Skills/Experience:-

• A key skill of a SRE Tech Lead is that they have a deep knowledge of the application, the code, and how it runs, is configured, and scales. That knowledge is what makes them so valuable at also monitoring and supporting it as site reliability engineers.

• System administration, security, and networking

• The SRE Tech Lead expected to have a good understanding of system administration (Linux or Windows) and networking.

• Essential commands

• User and Group Management

• Knowledge of networking concepts (DNS, TCP/IP, and Firewalls)

• Service Configuration

• Storage Management

• Good grasp of fundamental security concepts

• Good understanding of infrastructure as code principles.

• Knowledge of a scripting language such as Bash

• Ability to configure infrastructure using a Configuration Management technology such as Puppet, Chef, or Ansible.

• Familiarity with Jenkins or any other CI/CD tool

• Proficiency in a high-level programming language such as Python or Go.

• Understanding of container technologies such as Docker, Kubernetes

• 2 yrs+ hands on experience with container orchestration technologies such as ECS, EKS, AKS or Kubernetes would be beneficial.

• Use Terraform and other IaC to deploy cloud infrastructure.

Cloud technologies:-

• Experience designing available, cost-efficient, fault-tolerant, and scalable distributed systems on AWS/Azure

• Hands-on experience using compute, networking, storage, and database AWS/Azure services

• Hands-on experience of 4 yrs+ with AWS/Azure deployment and management services

• Ability to identify and define technical requirements for an AWS/AZURE-based application

• Ability to identify which AWS/AZURE services meet a given technical requirement

• Knowledge of recommended best practices for building secure and reliable applications on the AWS/AZURE platform

• An understanding of the AWS/AZURE global infrastructure

• An understanding of network technologies as they relate to AWS/AZURE

• An understanding of security features and tools that AWS/AZURE provides and how they relate to traditional services

We have an urgent requirement of an Automation Tester who has at least 2 years of experience in Automation Testing.
Immediate Joiner will be preffered or the maximum notice period -15 days.

Job Requirements:

1. Maintaining a suite of automated tests for Web and Mobile applications
2. Maintaining automation framework and implementing improvements
3. Conversion of the manual test suite to automation
4. Create and maintain test cases.
5. Maintain and update regression testing scripts to close test escapes.
6. Perform exploratory testing, integration testing, regression testing, automated testing.
7. Execution and triage of automated test executions.
8. Defect management in Jira.
9. Maintenance on Jenkins integration.
10. Exposure to Test and Defect Management Tools like JIRA, Test rail, Zephyr etc.

Skills required

• Writing reliable and maintainable automated tests.
• Demonstrable experience in Automation testing using Selenium or similar
• Experience with Serenity BDD test framework, (Cucumber, Selenium, Rest Assured)
• Programming skills with either Java / JavaScript / Python or similar
• Unit testing frameworks such as TestNG, JUnit and/or N Unit
• Testing API’s with SoapUI / Postman or similar
• Performance Testing with J meter, Neo Load or similar
• Familiarity with Swagger or Open API Specifications.
• Familiarity with JSON objects, SQL queries, data structures, log file analysis
• Strong knowledge of Scripting Languages like Java, JavaScript, Python, Ruby, Groovy etc.