Client Servicing Executive

Are you a skilled QA Engineer looking for an exciting remote opportunity to ensure the quality of innovative and high-impact projects? We’re seeking a detail-oriented QA professional with strong expertise in manual and automated testing to join our growing team. If you’re passionate about delivering flawless user experiences and thrive in a remote environment, we’d love to hear from you!

Key Responsibilities:

• Collaborate with developers and stakeholders to understand requirements and acceptance criteria.
• Design, develop, and execute manual and automated test cases for web applications.
• Perform functional, regression, integration, and performance testing.
• Identify, track, and prioritize defects using bug tracking tools (e.g., JIRA).
• Ensure product quality by maintaining test documentation and clear reporting.
• Contribute to CI/CD pipelines by integrating automated tests.
• Stay updated with the latest QA tools, frameworks, and best practices.

Requirements:

• Minimum 5+ years of experience in software testing (manual & automation).
• Strong understanding of QA methodologies, tools, and processes.
• Hands-on experience with test automation frameworks (e.g., Selenium, Cypress, Playwright).
• Proficiency in using bug tracking and test management tools.
• Knowledge of API testing tools (e.g., Postman, Newman, REST Assured).
• Familiarity with CI/CD pipelines and cloud environments is a plus.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively in a remote, distributed team environment.

Perks and Benefits:

• Competitive salary with remote work flexibility.
• Opportunity to work with global clients and cutting-edge projects.
• Skill enhancement and professional growth through automation and QA best practices.
• Collaborative virtual team culture that values quality and innovation.

● The individual will have the vision and drive necessary to develop and lead our design team, both creatively and commercially.

● The role demands regular interaction & management of internal teams (Designers Developers, Business Development), external stakeholders (Clients & Vendors), and direct reporting to Management (Directors).

● With experience in managing people, he/she will enjoy being involved in the day to day whilst maintaining the ability to consider the bigger picture.

Responsibilities:

● Work with principal stakeholders & decision makers in client organizations to understand their Business/Organization Goals, User/Customer Behavior, and create Design Roadmaps & Strategies

for their Services & Products.

● Collect & analyze Business Requirements, create Design briefs & proposals, convert sales inquiries into projects.

● Lead prioritization discussions with leadership teams, defining scope, budget, timelines and resource allocation.

● Lead the Design Studio & projects to on-time and quality delivery as agreed by the client.

● Guide excellent design delivery, with thorough understanding of UX & UI Design.

● Work closely with Frontend & backend development, Content & Communication, Digital

Marketing and other teams to ensure the success of the projects.

● Raise and negotiate issues and risks with senior management of the client.

● Manage profitability of the projects & design studio.

● He/she needs to guide team members well and facilitate their constant learning in the organization.

● Stay up-to-date with latest achievements, best practices and trends in design.

● Establish best practices and design-thinking processes across the organization.

Expectations:

● Minimum 10+ years of core UX & UI Design experience.

● At least 3 years of experience leading and managing a small to medium design team (20 to 40 Members).

● Should have led at least 12 product design client projects hand-on, involving UX & UI Design teams, Front end development teams.

● Should have led & delivered at least 3 client projects in CX or Service Design.

● Experience in UX & UI Design for web, mobile & TV.

Responsibilities:

• Manage and respond to leads generated through digital marketing channels promptly, ensuring timely follow-up and effective lead nurturing.

• Develop and implement sales strategies to effectively engage and convert leads into customers. Collaborate with the sales team to refine and optimize the sales process.

•  Understand customer requirements, pain points, and business objectives to provide tailored IT service solutions. Conduct effective Build and maintain strong relationships with prospective and existing customers through regular communication, providing exceptional customer service, and acting as a trusted advisor.

• Manage sales pipeline effectively, tracking and updating lead status, activities, and progress using CRM systems. Provide accurate sales forecasts and reports to management.

• Stay updated with industry trends, competitors, and market dynamics related to IT services. Identify new business opportunities and target markets to expand customer base.

• Collaborate with cross-functional teams, including marketing, product, and delivery teams, to ensure a seamless customer experience and successful project implementation.

• Negotiate contracts, terms, and pricing in accordance with company guidelines. Close deals and achieve assigned sales targets and quotas.

• Proficiency in using CRM systems especially HubSpot and sales tools to manage leads, pipeline, and sales activities.

 Demonstrate a strong understanding of international markets and the ability to adapt communication styles and sales approaches to different cultural backgrounds. Possess cultural intelligence to effectively navigate cross-cultural interactions, understand customer preferences, and respect cultural values and norms. Show sensitivity and adaptability when engaging with customers from diverse backgrounds, ensuring a high level of cultural competence in all interactions.

• Track sales metrics, prepare reports, and provide accurate sales forecasts to the management team.

Requirements:

• Proven 4+ years of experience in sales, preferably in the IT service industry, with a strong track record of meeting or exceeding sales targets.

• Extensive global market knowledge and a successful history of selling IT services to international clients.

• Excellent communication and interpersonal skills.

• Strong negotiation and problem-solving skills.

• Ability to work independently and as part of a team.

• Knowledge of the IT services industry and market trends.

• Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc. 

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

 REQUIREMENTS:

• Experience: 13-15 years
• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
• understanding of different components such as web server, storages, integrations
• should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

  RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Job Description:

1. Strong Object Oriented designing and programming skills in Java
2. Solid understanding of the Android App Components lifecycle
3. Experience in Google Cloud APIs and Firebase APIs
4. Experience in Flutter
5. Experience in SQLite database
6. Knowledge of important libraries like RxJava, Retrofit, Okhttp
7. Knowledge of MVVM architecture, GPS location tracking
8. Knowledge of source code management tools like Git
9. Have published at least one app on Google play store
10. Experience in working with remote data via REST and JSON
11. Maintain quality and ensure responsiveness of applications.
12. Collaborate with the rest of the engineering team to design and launch new features.
13. Experience with Android SDK and multiple versions of Android.
14. Experience with Android framework, as well as offline storage, threading, and performance tuning.
15. Experience with Android UI principles and best practices.

Good to have skills:

1. Having experience in Kotlin, Dagger, Jetpack, Room database
2. Having experience in Flutter, React-Native.

Roles & Responsibilities:

1. ·Manage company’s various online bidding profiles
2. ·Identifying quality lead and bringing up the projects for the company
3. ·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
4. · Handle the initial discussions and collect the strategic information about the prospects
5. ·Understand complex project requirements and prepare proposal /bid to generate leads
6. ·Continue prospect engagement and account management throughout the sales cycle until closure.
7. ·Independently collaborate with the technical team for presentation with prospects.
8. · Scout for new bidding platforms and websites to catch out the opportunities.
9. Skill & Experience Required
10. ·       Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
11. ·       Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
12. ·       Experience with lead generation and prospect management via various online bidding platforms.
13. ·       Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
14. ·       Lead generation through LinkedIn, database, and other social networks would be an added value.
15. ·       Ability to handle the sales independently or as part of a team.
16. Education: Degree/ any diploma

Experience: 1- 3 years

Salary: negotiable

.

• Develop and Integrate Django backend and API's with frontend framework.
• Develop Angular applications
• Working closely with UX and Front-end Developers
• Participating in architectural, design and product discussions
• Designing and creating RESTful APIs for internal and partner consumption
• Working in an agile environment with an excellent team of engineers

• Good experience developing Angular applications into production
• Good experience with the Django REST framework
• Strong understanding of the Angular framework as well as javascript, jQuery and HTML/CSS
• Good experience on designing and structuring of database most likely ORM (i.e MongoDB)
• Knowledge of how to build and use with RESTful APIs
• Good experience of Python coding skills
• Strong knowledge of version control (i.e. git, svn, etc.)
• Experience deploying Python applications into production