Client Servicing Executive
at AGENCY09
Client Servicing Executive at AGENCY09 · Mumbai · 1 - 3 years · ₹2L - ₹5L / yr · Profitable · Posted 4 Aug 2023
1 - 3 yrs
₹2L - ₹5L / yr
Mumbai
Skills
Client Servicing
Digital Marketing
Social Media Marketing (SMM)
Experience 2 years of experience of a digital advertising agency
Joining : Immediate
Responsibility
You will be part of the Operations team who offer client solutions in an innovative manner
Primary:
- Act as the main point of contact between the agency and client. Should be able to research clients products, services, plans competitors and target markets
- Meet clients for briefings, pitches and present proposals to clients for approval.
- Brief agency colleagues and work with them to plan and implement the best digital media solutions for the client.
- Ensure that projects are completed on time and within budget.
- Handling financial issues with the client, timely estimation collection.
- Maintain daily interaction with client and internal teams.
- Working on several campaigns at once, sometimes under pressure and often to tight deadlines.
- Review advertising trends, consumer surveys, and other data regarding marketing of goods and services to determine the best way to promote product
A Career Growth Opportunity
- Ability to pursue education with daily work
- Get a chance to work on other lucrative projects of the company
Education: Bachelor's Degree or above in advertising, Marketing or a relevant field
Skills :
- Enthusiastic, energetic, imaginative, a clear communicator, in person and writing
- Knowledge and proficient usage of of microsoft office
- Able to present ideas
- To lead relationships through adding value to brands and driving results for clients
- Needs to have leadership abilities to lead a team and to show ability to put in smart work and focus on deliverables
Salary :As per Industry Standards
Location: Open to working both from home and office in Mumbai ( Bandra West )Read more
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About AGENCY09
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Client Servicing Manager
Location: Goregaon, Mumbai
Experience: 3–8 Years
Employment Type: Full-Time
Industry: Event Management
Job Summary
We are looking for an experienced Client Servicing Manager to manage client relationships, understand client requirements, coordinate event execution and ensure successful delivery of events.
The ideal candidate should have strong client-facing skills and experience in event management, corporate events, experiential marketing, BTL or related industries.
Key Responsibilities
- Act as the primary point of contact for clients and build strong, long-term relationships.
- Understand client requirements, briefs and objectives.
- Coordinate with internal teams, vendors and stakeholders for smooth event execution.
- Manage client expectations and provide appropriate solutions and alternatives.
- Ensure timely and successful delivery of events as per client requirements.
- Prepare regular account status reports and conduct post-event evaluations.
- Identify opportunities for account growth, upselling and cross-selling.
- Handle client concerns and resolve issues effectively.
- Maintain high levels of client satisfaction.
- Stay updated on event industry trends and provide relevant insights.
- Manage multiple projects simultaneously while meeting deadlines and quality expectations.
Candidate Requirements
- 3–8 years of experience in Client Servicing / Account Management.
- Experience in Event Management / Experiential Marketing / BTL / Corporate Events preferred.
- Strong client relationship and stakeholder management skills.
- Excellent verbal and written communication skills.
- Strong presentation, negotiation and coordination skills.
- Ability to manage multiple projects and work under pressure.
- Strong problem-solving and organizational abilities.
- Good knowledge of MS Office and CRM software.
- Bachelor's degree in Business Administration, Marketing, Hospitality or a related field.
- Candidates based in Mumbai preferred.
Read more
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Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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