Manager - Sales and Client Servicing

Key Responsibilities

1. Recruitment & Talent Acquisition

• Assist in sourcing and screening candidates.
• Schedule and coordinate interviews.
• Maintain candidate databases and recruitment trackers.
• Support offer letter and appointment letter issuance.
• Assist in onboarding documentation.

2. Employee Onboarding & Induction

• Coordinate joining formalities for new hires.
• Assist in conducting employee induction programs.
• Ensure completion of employee documentation.

3. HR Operations & Payroll Support

• Maintain employee attendance and leave records.
• Assist in payroll data preparation and verification.
• Support salary processing and statutory compliance activities.
• Prepare employee-related reports and records.

4. HR Policies & Documentation

• Assist in updating HR policies and employee handbooks.
• Support communication of HR policies and notices.
• Maintain HR documentation and records.

5. Performance Management Support

• Track employee confirmation and appraisal schedules.
• Maintain appraisal records and reports.
• Assist in performance review coordination.

6. HRIS & Employee Database Management

• Update employee information in HRMS.
• Maintain employee files and records.
• Generate HR reports and employee data as required.

7. Employee Engagement & Relations

• Support employee engagement initiatives and activities.
• Assist in reward and recognition programs.
• Help address employee queries and concerns.

8. Exit Management

• Assist in resignation and clearance processes.
• Coordinate exit interviews.
• Support preparation of experience letters and final documentation.

9. Grievance Handling Support

• Collect employee feedback.
• Assist in resolving employee concerns under HR guidance.

10. Employee Insurance Administration

• Support employee insurance enrollment and renewal activities.
• Maintain insurance records and employee data.
• Coordinate claim-related documentation.

11. HR Reporting & Administration

• Prepare HR reports and MIS.
• Support management with HR-related data and analysis.
• Stay updated with HR trends and best practices.

Requirements

• Bachelor's degree (completed or pursuing) in HR, Business Administration, or a related field.
• Good communication and interpersonal skills.
• Basic knowledge of MS Excel, Word, and HR processes.
• Strong organizational and coordination skills.
• Willingness to learn and grow in Human Resources.

• To analyze content marketing metrics and come up with suggestions/solutions make changes as needed that result in the overall growth of the team and content performance
• Regularly audit the content published on various platforms to maintain the content quality standards as per expectations
• To prepare and own content calendar for the content marketing team
• To create content marketing campaigns to drive leads and subscribers; Use SEO best practices to generate traffic to our site to search industry-related topics (combining online sources, interviews, and studies)
• To regularly produce various content types, including email, social media posts, newsletters, videos, blogs, and white papers
• To write clear marketing copy to promote our products/services
• To prepare well-structured drafts using Content Management Systems
• To proofread and edit blog posts before publication
• To coordinate with marketing and design teams to illustrate articles
• To conduct extensive keyword research and use SEO guidelines to scale web traffic
• To ensure all-around consistency (style, fonts, images, and tone)
• To actively manage and promote the company’s blog, and pitch articles to relevant third-party platforms
• To review & edit content produced by other members of the team and collaborate with other departments to create innovative content ideas

We are looking for a UX Designer to design software and platforms that meet people’s needs. You will combine interfaces and workflows to enhance user experience.

In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential.

Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Work with UI designers to implement attractive designs
• Communicate design ideas and prototypes to developers
• Keep abreast of competitor products and industry trends

• Proven experience as a UX Designer, https://resources.workable.com/ui-designer-job-description" target="_blank">UI Designer or similar role
• Strong portfolio of design projects
• Background in project management and research
• Familiarity with interaction design and information architecture
• Proficient in design software (e.g. UXPin, Balsamiq)
• Knowledge of HTML/CSS; JavaScript is a plus
• Problem-solving aptitude
• Analytical mind with a business acumen
• Excellent communication skills
• BSc in Design, Computer Science, Engineering or a related field

This job position will be placed under the BPO Marketing and Communication Unit of the Company.

We are looking for a Paid Media Specialist who will own and manage various paid social campaign platforms specifically on Google, Facebook, YouTube and Tiktok, from marketing brief, to execution, with a proven track record of campaign management, budget management, performance reporting, forecasting and competitive analysis and more.

Essential Duties & Responsibilities:

● Work in a Business Process Outsourcing (BPO) Module providing marketing solutions to different local and international clients and Business Development Units.

● Plan, manage, optimize and execute paid social campaigns and programs to drive right messaging to the right audiences on the right platform to maximize conversions while minimizing cost per acquisition ● Data Analysis: Analyze player data to identify trends, improve the player experience, and make data-driven decisions for the casino's operations.

● Strategize and execute integrated paid media campaigns that use multiple channels including but not limited to Google, LinkedIn, Facebook, and Tiktok displays programmatic and more to drive conversions across all phases of the customer journey

● Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns to attract and retain players.

● Data driven decision making to optimize and execute paid campaigns to drive quality leads in turn helping improve sales velocity

● Collaborate with Marketing and Sales team to strategize, architect, deploy and track digital campaigns that drive performance

● Reporting: Generate regular reports on key performance indicators, financial metrics, and operational data to assess the casino's performance.

● Develop A/B Testing plans for end-to-end Paid media campaigns by applying growth hacking mentality to improve customer engagement

● Support executing content promotions and distribution with digital channels

● Experimenting with new or existing digital channels and trying out new tactics that contribute to a strong ROI

● Analyze the efficiency of each digital channel based on KPIs for continuous improvement

The specific responsibilities and requirements for a Paid Media Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary Php80,000 - Php100, 000

Work Experience Requirements

● At least 3-5 years of experience in Paid Media with hands on experience

● Excellent understanding of customer’s playing behavior as it pertains to the web

● Proven track record

● Must be able to use paid media tools

● Strong experience with Google Analytics or similar tracking tool

● Strong analytical, interpersonal, and communication skills

● Excellent ability to collaborate cross functionally

● Strong ability to prioritize work and projects based on short and long-term needs

● Exceptional verbal & written communication skills, especially the ability to think on your feet

● Must be willing to report onsite in Cambodia

Lead Data Engineer

Data Engineers develop modern data architecture approaches to meet key business objectives and provide end-to-end data solutions. You might spend a few weeks with a new client on a deep technical review or a complete organizational review, helping them to understand the potential that data brings to solve their most pressing problems. On other projects, you might be acting as the architect, leading the design of technical solutions, or perhaps overseeing a program inception to build a new product. It could also be a software delivery project where you're equally happy coding and tech-leading the team to implement the solution.

Job responsibilities

·      You might spend a few weeks with a new client on a deep technical review or a complete organizational review, helping them to understand the potential that data brings to solve their most pressing problems

·      You will partner with teammates to create complex data processing pipelines in order to solve our clients' most ambitious challenges

·      You will collaborate with Data Scientists in order to design scalable implementations of their models

·      You will pair to write clean and iterative code based on TDD

·      Leverage various continuous delivery practices to deploy, support and operate data pipelines

·      Advise and educate clients on how to use different distributed storage and computing technologies from the plethora of options available

·      Develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions

·      Create data models and speak to the tradeoffs of different modeling approaches

·      On other projects, you might be acting as the architect, leading the design of technical solutions, or perhaps overseeing a program inception to build a new product

·      Seamlessly incorporate data quality into your day-to-day work as well as into the delivery process

·      Assure effective collaboration between Thoughtworks' and the client's teams, encouraging open communication and advocating for shared outcomes

Job qualifications Technical skills

·      You are equally happy coding and leading a team to implement a solution

·      You have a track record of innovation and expertise in Data Engineering

·      You're passionate about craftsmanship and have applied your expertise across a range of industries and organizations

·      You have a deep understanding of data modelling and experience with data engineering tools and platforms such as Kafka, Spark, and Hadoop

·      You have built large-scale data pipelines and data-centric applications using any of the distributed storage platforms such as HDFS, S3, NoSQL databases (Hbase, Cassandra, etc.) and any of the distributed processing platforms like Hadoop, Spark, Hive, Oozie, and Airflow in a production setting

·      Hands on experience in MapR, Cloudera, Hortonworks and/or cloud (AWS EMR, Azure HDInsights, Qubole etc.) based Hadoop distributions

·      You are comfortable taking data-driven approaches and applying data security strategy to solve business problems

·      You're genuinely excited about data infrastructure and operations with a familiarity working in cloud environments

·      Working with data excites you: you have created Big data architecture, you can build and operate data pipelines, and maintain data storage, all within distributed systems

Professional skills

·      Advocate your data engineering expertise to the broader tech community outside of Thoughtworks, speaking at conferences and acting as a mentor for more junior-level data engineers

·      You're resilient and flexible in ambiguous situations and enjoy solving problems from technical and business perspectives

·      An interest in coaching others, sharing your experience and knowledge with teammates

·      You enjoy influencing others and always advocate for technical excellence while being open to change when needed

Role : Manager - Enterprise Sales

Location : Pune

Exp : 4 - 10

About Greytip Software

Greytip Software is India’s largest provider of cloud HR & Payroll software solutions (greytHR), with a customer base of over 15000+ we touch the lives of 10,00,000+ active users & employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.

Position Purpose

Seasoned and resourceful professional whose primary responsibility is to research and pursue new business leads, work on business proposals, RFPs and presentations which are a persuasive representation of Greytip’s products/services. Essentially, acquire strategic customers and contribute to the expanding business of the organization

Duties & Responsibilities

• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division
• Creates and conducts effective presentation and product demos
• Uncover potential clients needs to sell solutions
• Identifying customer needs / issues / challenges that Greytip can solve with our Enterprise solutions and pitch our product to assist the customer in addressing them
• Create and conduct proposal and presentation based on clients needs and closing of orders
• Appropriate engagement post sale with regard to project deployment, working closely with the projects and delivery team
• Regularly interact with customers and develop excellent relationships with them.
• Consistently meet and exceed sales targets
• Provide timely weekly, monthly and quarterly sales reports
• Initiate and coordinate development of action plans to penetrate new markets

Qualifications & Skills

• MBA in Sales or Marketing from a reputed institute
• At least 8+ years of B2B sales exposure
• Experience in IT Product sales (Preferable Payroll, HRS or ERP product sales) with direct selling experience for at least 3+ years.
• Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
• Consistently achieved / exceeded sales targets in the existing organization
• Should have worked with at least one CRM software for planning and recording sales activities.
• Excellent verbal and written English communication skills
• Should be highly motivated and goal oriented
• Highly Customer Focused
• Must be able to work with minimal supervision
• Very good Networking skills

External Skills And Expertise

About Greytip Software

Greytip Software is India’s largest provider of cloud HR & Payroll software solutions (greytHR), with a customer base of over 15000+ we touch the lives of 10,00,000+ active users & employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.

Position Purpose

Seasoned and resourceful professional whose primary responsibility is to research and pursue new business leads, work on business proposals, RFPs and presentations which are a persuasive representation of Greytip’s products/services. Essentially, acquire strategic customers and contribute to the expanding business of the organization

Duties & Responsibilities

• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division
• Creates and conducts effective presentation and product demos
• Uncover potential clients needs to sell solutions
• Identifying customer needs / issues / challenges that Greytip can solve with our Enterprise solutions and pitch our product to assist the customer in addressing them
• Create and conduct proposal and presentation based on clients needs and closing of orders
• Appropriate engagement post sale with regard to project deployment, working closely with the projects and delivery team
• Regularly interact with customers and develop excellent relationships with them.
• Consistently meet and exceed sales targets
• Provide timely weekly, monthly and quarterly sales reports
• Initiate and coordinate development of action plans to penetrate new markets

Qualifications & Skills

• MBA in Sales or Marketing from a reputed institute
• At least 8+ years of B2B sales exposure
• Experience in IT Product sales (Preferable Payroll, HRS or ERP product sales) with direct selling experience for at least 3+ years.
• Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
• Consistently achieved / exceeded sales targets in the existing organization
• Should have worked with at least one CRM software for planning and recording sales activities.
• Excellent verbal and written English communication skills
• Should be highly motivated and goal oriented
• Highly Customer Focused
• Must be able to work with minimal supervision
• Very good Networking skills

Internal Description

About Greytip Software

Greytip Software is India’s largest provider of cloud HR & Payroll software solutions (greytHR), with a customer base of over 15000+ we touch the lives of 10,00,000+ active users & employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.

Position Purpose

Seasoned and resourceful professional whose primary responsibility is to research and pursue new business leads, work on business proposals, RFPs and presentations which are a persuasive representation of Greytip’s products/services. Essentially, acquire strategic customers and contribute to the expanding business of the organization

Duties & Responsibilities

• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division
• Creates and conducts effective presentation and product demos
• Uncover potential clients needs to sell solutions
• Identifying customer needs / issues / challenges that Greytip can solve with our Enterprise solutions and pitch our product to assist the customer in addressing them
• Create and conduct proposal and presentation based on clients needs and closing of orders
• Appropriate engagement post sale with regard to project deployment, working closely with the projects and delivery team
• Regularly interact with customers and develop excellent relationships with them.
• Consistently meet and exceed sales targets
• Provide timely weekly, monthly and quarterly sales reports
• Initiate and coordinate development of action plans to penetrate new markets

Qualifications & Skills

• MBA in Sales or Marketing from a reputed institute
• At least 8+ years of B2B sales exposure
• Experience in IT Product sales (Preferable Payroll, HRS or ERP product sales) with direct selling experience for at least 3+ years.
• Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
• Consistently achieved / exceeded sales targets in the existing organization
• Should have worked with at least one CRM software for planning and recording sales activities.
• Excellent verbal and written English communication skills
• Should be highly motivated and goal oriented
• Highly Customer Focused
• Must be able to work with minimal supervision
• Very good Networking skills

Roles :-

• 5+ years' experience in back end development with Angular.
• Experience and flexibility to work on backend or frontend tech stack depending on the project backlog.
• Strong experience in Databases and API Integration
• Having good experience with back-end programming languages like Node.JS, PHP, Python, Express.js, Angular, React, HTML/CSS, JavaScript, XML
• Exposure to the product development on AWS cloud platforms/Third party API integration and payment gateways
• Knowledge of code versioning tools (such as Git)
• Knowledge of multiple JavaScript frameworks and libraries (e.g. Bootstrap, jQuery)
• Familiarity with databases (e.g. MySQL, MongoDB)
• Knowledge of API design and development
• Excellent communication and teamwork skills and Ability to perform under pressure

Responsibilities :-

• Developing front end website architecture.
• Ensuring cross-platform optimization for mobile phones.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality

Technical Skills:- Angular, Nodejs, Python/PHP, MongoDB/Mysql, API

Notice Period:- 1 month or less (immediate joiner - Preferred )

Location: Noida, Work From Office

• Writing clean and efficient codes for iOS applications

• Supporting the entire application lifecycle from concept to design, testing, release and support

• Troubleshooting and bug fixes for applications, to ensure that codes are clean and secure

• Recommending changes and enhancements

• Staying up to date with new mobile technology trends, applications, and protocols