Client Servicing Executive

Key Responsibilities:

• Identify potential clients and business opportunities through market research, networking, and cold calling.
• Develop and maintain relationships with key decision-makers in target businesses.
• Present and demonstrate product offerings to potential clients.
• Negotiate contract terms and pricing with clients.
• Close sales deals and meet or exceed sales targets.
• Work closely with the marketing team to develop sales collaterals and promotional materials.
• Provide after-sales support to ensure client satisfaction.
• Gather market and customer information to provide feedback on buying trends.
• Maintain accurate records of sales, revenue, invoices, and other important data.
• Create detailed proposal documents and deliver presentations.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in B2B sales, preferably in the [industry].
• Strong negotiation and communication skills.
• Ability to build and maintain relationships with clients.
• Self-motivated and target-driven with a proven track record in sales.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Willingness to travel as needed.

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

React.js Developer Responsibilities: 

1.     Reviewing application requirements and interface designs.
2.     Identifying web-based user interactions.
3.     Developing and implementing highly responsive user interface components using react concepts.
4.     Writing application interface codes using JavaScript following react.js workflows.
5.     Troubleshooting interface software and debugging application codes.
6.     Developing and implementing front-end architecture to support user interface concepts.
7.     Monitoring and improving front-end performance.
8.     Documenting application changes and developing updates. 

React.js Developer Requirements: 

1.     Previous experience working as a react.js developer.
2.     In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
3.     Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
4.     Experience with user interface design.
5.     Experience with browser-based debugging and performance testing software.
6.     Excellent troubleshooting skills.
7.     Good project management skills.

• 0 to 3 years of experience (or equivalent understanding of software engineering)
• Familiar with Javascript/Typescript and React.js
• Familiar with one backend language (Node, Go, Java, Python) and one relational database (any SQL)
• Willingness and interest in learning new tech/processes (Next.js, Angular, IaaS, etc.)

We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities

• Actively participate in the overall application lifecycle.
• Focus on coding and debugging.
• Collaborate with front-end developers.
• Define and communicate technical and design requirements.
• Build a high-quality reusable code that can be used in the future.
• Create sustainable and functional web applications with clean codes.
• Learn about new technologies and stay up to date with current best practices.
• Conduct UI tests and optimize performance.
• Train, help, and support to other team members

Requirements

• Hands-on backend web development experience.
• Proficient knowledge of a backend programming language and an in-depth understanding of web development.
• Knowledgeable of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Proven experience creating user authentication and authorization between multiple systems, servers, and environments.
• Capability to integrate multiple data sources and databases into one system.
• Proven experience managing the hosting environment, including database administration and scaling an application to support load changes.
• Ability to set up and administer backups, data migration, transformation, and scripting.

Skills

• Coding (HTML/CSS3)
• Debugging
• Programming (JavaScript, PHP, Magento, OOPs,)
• PHP Framework
• Analytical Skills
• Web Development
• API

Roles and Responsibilities

• Develop and manage highly trafficked, highly scalable web properties with PHP5 using Laravel/ZEND CodeIgniter/Yii/Symfony framework.
• Understand the specifications to define system requirements.
• Collaborate and communicate project updates and progress to team members and clients.
• Analyze, design, code, debug, test, document and deploy changes to the system.

• Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
• Handling inbound calls and answering various inquiries from customers
• Managing and answering complaints raised from customers on a timely-manner
• Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
• Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Ensuring that the targets are met or exceeded, as set by the management
• Converting the calls into sales closure and thus meeting the targets
• Processing all customer purchases
• Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
• Developing and maintaining good professional relationships with customers to encourage repeat business
• Updating and maintaining relevant data and reporting the same to the business in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant experience of a minimum 1 year in FMCG telecalling sales
• Previous experience of working in a target-oriented environment
• Knowledge of telephone etiquettes
• Good Hindi, English communication skills
• Positive focus with a go-getter attitude    

Job Responsibilities:

1.Make 20 Calls each day to filter and qualify leads as per the program suitability

2.Conduct min of 18 zoom meetings/walk-ins each week for qualified and interested candidates

3.Conduct minimum of 10 assessments each week against the shortlisted and thereby interested for enrolment candidates alone

4.Facilitate the entry level assessment and result discussions with the concerned as instructed by the reporting head
5.Bring in 3 closures each week of meticulously either full sale value or of part payments

6.Exhibit effective client relations and bring in passive income by creating referral database

7.Conduct in person meetings with walk-ins client as assigned

8.Maintain up-to-date MIS reporting (call logs, sales summary sheet, target tracker & Selection list Superr’30). And adapt to any new addition to the list.
9.Ensure 20 closures of 100 qualified leads assigned in a month
10.Attend all weekly review meetings and come prepared with the sales review summary report
11.Liaison efficiently with back-end operations for hassle free client handling and ensure client is informed with no discrepancy of his best chances and impact of our services

12.Attend all training programs as and when requested by the reporting head

13.Facilitate new joiner training programs as instructed by the head.

14.Participate in marketing initiatives as and when required.

• Strong knowledge of PHP web frameworks such as Laravel, CI,
• Understanding the fully synchronous behaviour of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript,
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes