Client Servicing Executive

About the Role

We are looking for a creative and hands-on Content Creator who understands how to build content that connects with people, not just content that follows trends. This role is ideal for someone who enjoys storytelling, experimenting with ideas, and creating high-quality content from start to finish.

As a brand, we use content to educate customers about skincare, build trust, and create meaningful engagement. We are looking for someone who can think strategically, execute creatively, and contribute to building a strong content ecosystem for the brand.

This is not a coordination-only role. The ideal candidate should be comfortable shooting, editing, ideating, and actively participating in the content creation process.

Key Responsibilities

Content Creation & Production

Create engaging in-house content for Instagram, Reels, campaigns, product launches, and brand storytelling.

Independently handle the complete content creation process from ideation to execution.

Shoot and edit videos/photos for social media platforms.

Create both self-shot and team-based content depending on campaign requirements.

Ensure content aligns with the brand tone, aesthetics, and communication style.

Video Editing & Storytelling

Edit raw footage into high-performing social media content with strong hooks, pacing, transitions, and storytelling.

Understand audience retention and optimize content structure for better engagement.

Develop compelling narratives that simplify skincare education and product communication.

Creative Strategy & Ideation

Brainstorm and execute fresh content ideas regularly.

Build repeatable content formats and systems that can scale across platforms.

Stay updated with trends while adapting them thoughtfully to suit the brand identity.

Experiment with new formats, concepts, and storytelling approaches.

Cross-functional Collaboration

Work closely with the design team, content team, influencer team, and external collaborators.

Coordinate with stakeholders to execute campaigns effectively.

Participate in campaign planning, product launches, and content discussions.

Brand & Product Understanding

Develop a strong understanding of skincare products, ingredients, formulations, and customer concerns.

Translate product knowledge into engaging and educational content.

Contribute to creating authentic and trustworthy brand communication.

Required Skills & Qualifications

4 years of experience in content creation, video production, or social media content roles.

Strong understanding of Instagram, Reels, and short-form content platforms.

Hands-on experience in shooting and editing content.

Excellent storytelling and creative thinking abilities.

Understanding of content hooks, pacing, audience retention, and engagement strategies.

Ability to independently manage content projects from concept to execution.

Comfortable working in a fast-paced, collaborative environment.

Strong communication and coordination skills.

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation

Requirements

Minimum 1 year of hands-on software testing experience

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies

Selection Process

Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.

You can directly contact us on nine three one six one two zero one three two

As a Senior Sales Development Representative (SDR) at jhana.ai, you will play a pivotal role in identifying, prospecting, and engaging with our ideal customer profiles (ICPs) to set up high-quality meetings and contribute to jhana.ai's growth. This role requires expertise in SaaS sales, ICP evaluation, and strategic prospecting. You will have the opportunity to define and refine SDR processes, mentor team members, and help scale the SDR team as demand grows. This position involves regular client interaction, both virtually and in-person, and requires travel. If you bring a strong foundation in SaaS sales, extensive SDR experience, and a knack for building scalable processes, we’d love to meet you!

The day-to-day

Lead Generation and Prospecting

● Conduct targeted outreach to engage ideal prospects within the legal and tech sectors.

● Qualify potential clients based on established ICP criteria and set up meetings with high-potential leads for the sales team.

● Use multi-channel outreach (emails, calls, social media) to build a pipeline of qualified meetings.

ICP Evaluation and Process Optimization

● Work closely with sales leadership to refine and enhance ICP criteria based on customer insights and market feedback.

● Develop effective messaging and outreach strategies tailored to each ICP.

Process Development and Team Expansion

● Design and implement scalable workflows and processes for the SDR team, ensuring productivity and effectiveness.

● Coach, mentor, and support team members, driving best practices and continuous improvement.

● Partner with sales leadership to assess team needs and support expansion efforts as the business grows.

Metrics and Performance Analysis

● Track SDR KPIs and performance metrics, analyzing results to inform strategic adjustments.

● Leverage data-driven insights to optimize conversion rates and increase pipeline effectiveness.

Qualifications & Skills

● Experience: 3-7 years as an SDR, ideally in a SaaS environment, with a proven record of meeting or exceeding lead generation and meeting setup targets.

● Strategic Prospecting: Advanced skills in identifying high-potential leads through various channels, including LinkedIn, industry publications, events, and specialized data sources.

● Communication and Persuasion: Excellent verbal and written communication skills, able to convey complex ideas clearly and persuasively to different personas.

● High Emotional Intelligence (EQ): Skilled in handling objections, building rapport, and adapting communication to match customer needs and personalities.

● Process Design and Optimization: Experienced in setting up, documenting, and continuously improving SDR workflows and creating playbooks for lead qualification and handoff.

● Time Management and Organization: Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively based on business impact.

● Data-Driven Decision Making: Proficiency in tracking, analyzing, and leveraging SDR metrics (e.g., conversion rates, response rates) to fine-tune strategies and drive results.

Greetings!!

We are looking for a Automation test engineer for one of our premium clients

Experience: 6 to 13 years

Location: Bangalore (WFO)

JD:

' - Proficient in object-oriented design and expertise with one of the following programming languages: Python, Java

- Knowledge of at least one backend test automation frameworks (E.g., REST Assured, pytest etc.)

- Experience working with version control software (E.g. GitHub) and issue/project tracking software (E.g., Jira)

- Experience with SQL queries, stored procedures, and data analysis/validation tools such as Databricks

- Functional knowledge of working with Kafka, Amazon SQS, Kinesis datastream, Docker, Kubernets

- Some experience with Jenkins/ Spinnaker/Gitlab CICD similar build tools

'- Experience working with software development/debugging tools (E.g., Postman, curl, Chrome dev tools)

- Experienced in defining/executing/maintaining test cases and experience with building out test plans for backend services

- Good understanding of quality-related agile methodologies and tools and validated experience using both during the SDLC

- Strong verbal and written communication skills (E.g., whiteboarding/diagramming system behavior)

Responsibilities: 

• Design, code and deliver UI capabilities using Qt that would interact with backend python functionalities seamlessly. 
• Solve critical issues by coding in a hands-on and efficient manner.
• Developed CI/CD pipelines for corporate infrastructure. 
• Extensive hands-on experience developing frontend systems 
• Ability to assess and prioritise architectural components, features and bugs..
• Ability to work in an efficient startup creating innovative technology Qualifications: 
• 3+ years of industry Experience in frontend desktop application design and development. 
• Bachelor/Masters in Computer Science Engineering, other branches of engineering from Tier 1 colleges. 
• Should have a good working knowledge of Qt. 
• Familiarity with front-end technologies (like JavaScript, CSS and HTML5). 
• Strong analytical thinking and problem-solving ability Preferred Skills: 
• Attuned design sense so can collaborate with UX designers and hold high quality bars. 
• Strong Programming Skills in Python. Experience in Image Processing is a bonus 
• Deep hands-on technical expertise in full-stack development. Location: Bangalore Salary: Industry Standard with ESOP.

Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements.

Skill and Competencies required:

Functional

• Business Knowledge Process Knowledge
• Product Knowledge
• Customer Orientation
• Language skills English / Regional language
• Telemarketing / Selling Skills
• Basic computer skills MS Excel, Word

Behavioral

• Values Integrity / Honesty / Respect
• Communication Oral & Written skills / Listening
• Executive Presence
• Business / Telephone Etiquette
• Influencing Skills
• Empathy
• Self-driven / Initiative
• Ability to manage stress
• Willingness to learn

Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Salary and Benefits

• Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
• Incentive Rs. 36000/- to Rs.60000/- per Annum
• Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
• Opportunities to learn and grow with the Company

• Overall 9-16 years of experience.
• Minimum 7 years of strong consumer internet related Product and 2 years in fintech.
• Management background preferably in eCommerce /Technology/ Fintech / Banking industry.
• Understanding & having gone through the pain of what it takes to build a great product
• Passion for Results: High degree of commitment with bias for execution excellence.
• Excellent academic background and records.
• Extra-ordinary skills in crisis management, inter-personal communication, collaboration and team work.
• Master of multiple tasking.
• Takes on initiatives and challenges.
• In short, we are looking for superstar leader to join a superstar team.