Client Servicing Executive

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Account Manager - Digital Growth

Experience Level: 2+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview:

We’re looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. This role is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand visibility, and using digital strategies to scale revenue. You’ll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution

across SEO, social media, paid marketing, and brand strategy.

What You’ll Do:

Brand & Business Growth

Understand the brand’s business goals and find new ways to grow revenue.Identify partnerships, collaborations, and digital strategies to scale the brand.

Client & Project Management

Act as the primary POC for clients, ensuring smooth coordination and execution. Keep track of all deliverables, deadlines, and feedback loops.

SEO & Digital Strategy

Work on SEO, content marketing, social media, and paid ads to boost visibility. Monitor campaign performance, analyze data, and optimize strategies for better results.

Execution & Performance Tracking

Collaborate with designers, content creators, and performance marketers to execute campaigns. Track key metrics, generate reports, and suggest improvements based on data insights.

What We’re Looking For:

● 2-3 years of experience in account management, digital marketing, or business strategy.

● A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies).

● Strong communication and relationship-building skills.

● Ability to manage multiple projects, stay organized, and ensure timely execution.

● A problem-solver with a proactive and “get-things-done” attitude.

Apply User-Centric Design Principles: Create multimedia assets that are visually engaging, easy to navigate, and optimized for the learner's experience.

Incorporate Web Content Accessibility Guidelines (WCAG): Produce multimedia content with an awareness of WCAG and basic digital accessibility considerations.

Contribute to Immersive Design & Gamification Augmented Reality (AR), Virtual Reality (VR) & Gamification: Design and create assets that can be utilized for interactive experiences, including those for AR and VR applications, and incorporate game mechanics and gamification elements as directed.

Task Performance & Self-Management: Manage individual tasks and timelines effectively, monitor personal progress against design goals, and contribute to overall program/project performance.

Design Execution for Learning: Create engaging multimedia assets (e.g., static graphics, simple animations, video edits, presentations, interactive elements) based on provided storyboards, content, and design specifications for learning artefacts.

Application of Design Principles: Apply a solid understanding of design principles, visual communication, typography, color theory, imagery & iconography, and layout & composition to all design outputs within learning artefacts.

Software Proficiency: Utilize industry-standard design software effectively to produce high-quality multimedia content for digital learning.

Content Integration for Learning: Work with provided content to ensure visual assets are integrated seamlessly and effectively support learning objectives within learning artefacts.

Team Collaboration: Collaborate effectively with Learning Architects, ISDs, SME, and other team members to understand program/project requirements and incorporate feedback.

Communication: Clearly communicate design ideas and progress to team members. Actively listen and incorporate constructive feedback on learning artifacts.

Quality Adherence: Ensure all design outputs for learning content adhere to established brand guidelines and project quality standards.

Customer Service Orientation: Strive to understand the needs of internal "customers" (Learning Architects, ISDs, SMEs) and deliver design solutions for learning artifacts that exceed expectations.

Self-Management: Manage individual tasks and timelines to contribute to program/project delivery and monitor personal progress against design goals.

Bachelor's degree in Graphic Design, Multimedia Design, Visual Arts, or a related field.

3-4 years of professional experience in multimedia design with a strong portfolio, preferably with some exposure to learning or educational content.

Proficiency in key Adobe Creative Suite applications (e.g., Photoshop, Illustrator, After Effects, Premiere Pro) relevant to multimedia and learning production.

Solid understanding of visual communication principles and best practices for digital learning.

Ability to translate concepts into visually appealing and functional designs, particularly for learning artifacts.

Good communication and interpersonal skills.

Awareness of WCAG and basic digital accessibility considerations.

Familiarity with creating assets for interactive experiences, including those for AR/VR applications, and an understanding of game mechanics and gamification elements.

Ability to take constructive feedback and iterate on designs. 

Understanding of AGILE methodologies and experience working within a learning, educational technology, or complex content delivery environment.

Responsibilities

• Lead and manage the manual testing efforts of the QA team in an Agile development environment.
• Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
• Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
• Work closely with the development team to ensure timely resolution of issues.
• Develop and maintain test documentation, including test cases, plans, and reports.
• Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
• Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
• Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
• To prepare daily Sprint reports.
• Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.

Requirements:

• Bachelor's degree in Computer Science or a related field
• Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
• Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
• Strong understanding of Agile methodology.
• Experience with testing web-based applications, mobile applications, and APIs
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong attention to detail and ability to prioritize tasks effectively
• Experience with test management tools, such as JIRA, AIO, Trello, etc.
• ISTQB certification is a plus.

About the company:

Company is building a math-learning platform with a meticulously designed curriculum that helps students become 4x quicker and better at math by nurturing their cognitive abilities and building their core math acumen.

Responsibilities:

• Lead technical direction, delivery and execution of technology roadmap, geared towards our overall vision
• Provide senior technical leadership at the highest levels in strong engineering culture
• Experience developing desktop and mobile applications
• Manage a team of around 10 engineers at various level of experience
• Experience working with Product Managers and UX Designers
• High level of maturity in delivery management in terms of project planning, execution, quality and stakeholder expectation management
• Regularly review team performance, collaborate with them on improvement initiatives/experiments and understand the data, team and workflow
• Attract, recruit, retain, and develop top engineering talent
• Foster a culture of risk taking and be able to celebrate failures
• Lead accountability, autonomy, and empowerment within your teams and manage the appropriate boundaries to achieve the result of having self-directed work teams

ABOUT COMPANY- We started this journey of recruitment and staffing in 2017 and did plenty of successful recruitments till now. We have trained, hired, and placed many candidates successfully.

If You want to get flexibility of working from home and you have good communication skills, dedication towards your work and responsibility - apply for Job with us.

Designation: Accountant

Location: Work From Home

Working Days: 6 (Mon-Sat)

Flexible Base of Working-8-9 Hours a day

Salary-15k-20k

Roles and Responsibilities:-

1. Basic Knowledge of GST & TDS
2. Expertise in accounting, compliance, GST, and taxation.
3. Proficiency in Zoho Books, Tally, and Excel is required
4. Should manage a team, ensuring accurate financial reporting and compliance with regulatory standards.

MUST HAVE-

ZOHO,TALLY,EXCEL

Roles & Responsibilities:-

• Discuss training plans with customers to build custom courses to suit their needs.
• Maintain records of training activities, participant progress, and program effectiveness.
• Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
• Serve as technical assistant or point of contact with customer until 'go live' date and hand-off to support.
• Update course documentation as needed to ensure timeliness and relevance.
• Has a mix of being a technical instructor, a solution architect, and an evangelist.
• Coordination of training schedules to ensure the most efficient use of resources.
• Work in tandem with peers in technical training to develop best in class training department across all areas of training.
• Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
• Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
• Help to create, test, and review new and existing courseware.
• Build relationships with OCI product development teams to understand roadmaps and plan for content updates or new training offerings.
• Keep informed of and maintain proficiency with all company products.
• Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.

Skills

• Teaching
• Adaptability
• Public speaking
• Active listening
• Communication

Skills & Qualifications:

1. At least 4+ years of user interface design experience, designing visual language systems  for digital products and services 
2. Exceptional graphic design skills 
3. Strong and flexible skills in Visual design and Interaction design 
4. A passion for creating products that resonate on an emotional level 
5. Knowledge of user interface design processes and methodology, particularly as applied  to web-based applications 
6. Exceptional design talents with a stylistic breadth that demonstrates sensitivity to the  diverse subject matter—from product interaction to software tools and applications to  the web 
7. Self-motivation, excellent communication, an open mind, the ability to thrive in  multidisciplinary teams, and the skills to balance great design with short deadlines 
8. A love of collaboration and learning 
9. A fearless and positive attitude 
10. Successfully communicate conceptual ideas, detailed design, and design rationale, both  verbally and visually.  
11. Designing pixel-perfect interfaces with high attention to detail.   
12. Bachelor's degree in graphics design, interaction design, fine arts, communication  design or a related design discipline 
13. Can be a self-made designer with a proven track record 
14. Proficiency with design and prototyping tools such as Photoshop, Illustrator, Sketch, and InVision 
15. Experience in designing motion graphics will be helpful  
16. A good understanding of information architecture, interaction design, usability analysis,  and user-centered design. 

Perks:

1. Learning: As a fast paced startup, you get to learn fast. 
2. Team: Get to work with an awesome team of Engineers, Data Scientists and Product Managers. 
3. Mission: Get to see the impact of your work in helping millions of users get access to healthcare 
4. Workplace - easy access & comfortable office, near heart of Bangalore @Diamond District, Indira Nagar [https://www.youtube.com/watch?v=k5stK6y6atY" target="_blank">https://www.youtube.com/watch?v=k5stK6y6atY ] 
5. Ownership - Individually responsible for the complete work.