Account Manager

Technical Skills

• Strong experience with C#, .NET Core / .NET Framework
• Minimum 3+ years hands-on experience with Angular (8+)
• Proficiency in JavaScript, TypeScript
• Experience developing REST APIs
• Knowledge of Entity Framework Core
• Experience with SQL-based databases
• Good understanding of OOP, SOLID principles, design patterns
• Experience in unit testing (xUnit, NUnit, Jasmine, Karma)

Nice-to-Have Skills

• Experience with Azure/AWS cloud services
• Familiarity with Docker and containerization
• Understanding of microservices and API gateway patterns
• Knowledge of messaging queues (RabbitMQ, Kafka)

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Strong Product Designer Profile (B2B SaaS / B2C Video / Media Platforms / Top B2C)

Mandatory (Experience 1): Must have 3+years of experience as a Product Designer / UX/UI Designer working on SaaS OR Top B2C product OR Video/Media product (Video product like Zoom,Vimeo,YouTube,Twitch)

Mandatory (Experience 2): Must have Hands-on experience in designing end-to-end product features — from discovery to delivery (user flows, wireframes, high-fidelity UI, and interaction design)

Mandatory (Experience 3): Experience working on complex dashboards, multi-role systems, or workflow-heavy products (e.g., producer tools, admin panels, or data-heavy interfaces)

Mandatory (Skill 1): Strong proficiency in Figma — including high-fidelity designs, interactive prototypes, and design systems

Mandatory (Skill 2): Strong foundation in UX design, user flows, information architecture, and usability principles with the ability to simplify complex problems

Mandatory (Skill 3): Strong product thinking and problem-solving ability — able to translate ambiguous requirements into clear, intuitive user experiences

Mandatory (Skill 4): Strong experience of using AI tools to create clickable prototypes and iterate rapidly

Mandatory (Portfolio): Must showcase 2+ shipped products or major features with clear case studies demonstrating impact, problem-solving approach, and design rationale

Mandatory (Company): B2B SaaS or OR Top B2C product OR Video/Media Companies like Zoom,Vimeo,YouTube,Twitch

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new, remote Backend Engineer in India to join our growing IT Team. This individual will report into our Full Stack Team Lead and have the opportunity to work on impactful projects that enhance our e-commerce platform and internal operations, while honing your skills in backend and full stack development. If you’re passionate about creating user-friendly interfaces, building scalable systems, and contributing to innovative solutions in a collaborative and fun environment, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration 

Base Salary: $25,000 - $30,000 USD per year

Responsibilities:

• Collaborate with cross-functional teams to gather and refine requirements, ensuring alignment with business needs.
• Design, develop, test, deploy, and maintain scalable, high-performance software applications.
• Develop and enhance internal tools and applications to improve company operations.
• Ensure system reliability, optimize application performance, and implement best practices for scalability.
• Continuously improve existing codebases, conducting code reviews, and implementing modern practices.
• Stay up to date with emerging technologies, trends, and best practices in software development.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 3+ years of hands-on experience in backend and/or full-stack development with a proven track record of delivering high-quality software.

Back-End Skills:

• Proficiency in Java and experience with back-end frameworks like Spring Boot.
• Strong understanding of database design, RDBMS concepts, and experience with SQL.
• Knowledge of RESTful API design and integration.

Development Lifecycle: Proven ability to contribute across the entire software development lifecycle, including planning, design, coding, testing, deployment, and maintenance.

Tools & Practices:

• Familiarity with version control systems, like Git, and CI/CD pipelines.
• Experience with agile development methodologies.

Additional Skills:

• Strong problem-solving and debugging capabilities.
• Ability to create reusable code libraries and write clean, maintainable code.
• Strong communication and collaboration skills to work effectively within a team and across departments.
• High-level proficiency of written and verbal communication in English.

Preferred Qualifications:

• Proficiency in HTML5, CSS3, JavaScript (ES6+), and responsive design principles.
• Expertise in modern JavaScript frameworks and libraries such as React, Angular, or Vue.js.
• Experience with cross-browser compatibility and performance optimization techniques. 
• Experience working on Frontend responsibilities such as: 
• Designing and implementing reusable, maintainable UI components and templates.
• Working closely with Designers to ensure technical feasibility and adherence to UI/UX design standards.
• Managing and updating promotional banners and site-wide templates to ensure timely execution of marketing initiatives.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and life insurance options; Competitive Provident Fund contributions; Paid casual and sick leave, plus country-specific holidays; Mental health support and wellbeing program; Company-provided equipment and one-time $250 USD work from home stipend; $750 USD annual professional development budget; Company rewards and recognition program; And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our 100% remote schedule and wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, access to the latest technologies and tools, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company! 

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

About the Role :

As the Executive Assistant to the CMO, you will play a pivotal role in supporting the CMO in managing daily activities, ensuring smooth operations, and facilitating effective communication. This position requires a high level of professionalism, discretion, and organizational skills. The successful candidate will be a proactive problem solver with the ability to anticipate needs and execute tasks efficiently.

Responsibilities:

• Calendar Management: Coordinate and manage the CMO's schedule, including meetings, appointments, and travel arrangements. Prioritize and schedule activities to ensure optimal use of the CMO's time.

• Communication and Correspondence: Act as the primary point of contact between the CMO and internal/external stakeholders. Draft and proofread emails, letters, reports, and other documents on behalf of the CMO.

• Information Management: Maintain confidentiality and handle sensitive information with discretion. Organize and manage files, records, and documents to facilitate easy access and retrieval.

• Reports and Special Projects: Coordinate with various departments to gather information and updates on key projects. Assist in the execution of initiatives as directed by the CMO and department heads.

• Meeting Preparation and Follow-up: Prepare agendas, materials, and documentation for meetings attended by the CMO. Attend meetings, take minutes, and follow up on action items to ensure timely completion.

• Relationship Management: Build and maintain positive relationships with internal and external stakeholders. Serve as a liaison between the CMO and other team members, providing support and fostering effective communication.

• Problem Solving: Proactively identify challenges and offer solutions to enhance the CMO's productivity and efficiency.

Note: This position is for one of our Client based out in Noida and requires 6 days of work from the office

We are looking for 30 Candidates with good written and verbal communication skills.

Direct Walkin between 10 AM to 7 PM IST (Monday to Saturday) or Call +91 844 855 (0986) to fix up an interview

Designation : Travel Sales Executive (Blended Process - Chat & Calling)

Job Type: Full Time

Work Experience: 0 to 4 years - Freshers Welcome

Shift Timing: 9hrs Monthly Rotation Shift (Comfortable with Night Shifts)

Working Days: 6 (Rotational Weekly Offs)

Office Location: Rajouri Garden, New Delhi - 110027

Number of Openings: 30 Candidates

Salary : As per the industry Standards with Good Incentives

Responsibilities:

1. Customer Service: Provide excellent customer service by actively listening to customers' travel requirements, offering personalized recommendations, and addressing any inquiries or concerns promptly and professionally.

2. Travel Planning: Understand customers' travel preferences, budgets, and special requirements to create tailored travel itineraries that align with their needs. Offer expertise on popular destinations, attractions, transportation options, and accommodations to enhance the travel experience.

3. Sales and Booking: Handle the customers over chat and phone, email etc. and Convert customers' inquiries into confirmed bookings by effectively promoting travel products and services, negotiating prices, and closing sales. Utilize the booking system to make reservations for flights, hotels, transfers, tours, and other travel-related services.

4. Product Knowledge: Stay updated on the latest travel trends, industry news, and product offerings to provide accurate and up-to-date information to customers. Actively participate in training programs and familiarize yourself with the OTA's supplier network to offer a wide range of travel options.

5. Cross-Selling and Up-Selling: Identify opportunities to enhance customers' travel experiences by recommending additional services, upgrades, or add-ons such as travel insurance, airport transfers, sightseeing tours etc.

6. Relationship Building: Build and maintain strong relationships with clients to foster loyalty and repeat business.

7. Documentation and Administration: Ensure accurate and timely documentation of customer information, bookings, and financial transactions in the OTA's systems. Adhere to company policies, procedures, and quality standards to maintain professionalism and data integrity.

8. Sales Targets and Performance: Meet or exceed sales targets and Key Performance Indicators (KPIs) set by the OTA management. Regularly update your supervisor on sales progress, challenges faced, and strategies implemented to achieve targets.

Qualifications:

·       High school diploma or equivalent; a degree in tourism, hospitality, or a related field is a plus.

·       Previous experience in a similar role, preferably as a travel consultant or sales representative.

·       Strong knowledge of popular travel destinations, airlines, hotels, and tour operators.

·       Proficiency in using computer reservation systems, booking platforms, and office software.

·       Excellent communication and interpersonal skills to build rapport with customers and colleagues.

·       The customer-focused mindset with a passion for delivering exceptional service.

·       Ability to work independently and as part of a team in a fast-paced, target-driven environment.

·       Attention to detail, organizational skills, and the ability to multitask effectively.

·       Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required in the travel industry.

Email ID – hr(dot)proglogix.com

About Presidea Tech:

Presidea Tech was founded in 2020 to offer professional web and mobile-based services to businesses, worldwide. We provide a wide range of design and development services that are all delivered using the latest technologies with the greatest support. Our aim is to acquiesce our customers with the means to effectively commence and proclaim themselves online successfully. We go through our proven planning to help you build your brand, expand your web presence globally and establish more meaningful relationships with your customers. Our work philosophy is “Always deliver, more than expected” and we follow to convey more than what companies expect from our services.

Roles and responsibilities

• Design, develop and implement software programming applications.
• Build a highly scalable product.
• Participate in gathering business requirements and assessing existing architectures and resources.
• Work with the application development team in delivering the project and deliverable within time and with good quality.
• Perform unit testing, oversee quality assurance of applications through system testing.
• Establishes processes for performance and conducts code reviews.
• Manage and mentor junior members of the team on good coding practice

Skills and experiences

• E/ B.Tech in computer science or a related field.
• Efficient in Java, Spring Core, Spring Boot, Microservices
• Efficient in React native, React Js
• Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
• Proficiency with Object-Oriented Design (OOD)
• Experience in Web services (REST or SOAP)
• Familiar with Agile SDLC and CI/CD
• Development experience in both mobile & web.
• End to end development experience is highly preferred
• Good understanding of unit testing methodologies.
• Startup work culture mindset.

About us: 

A new start-up is on the horizon, BroBazaar is a new age marketplace for the property market. BroBazaar, an iOS, and Android app enables the Builders, Brokers, and customers to close a property deal much faster than today and would also streamline the workflow with a great customer experience.  

Our team members are carefully selected, and the approach helps nurture entrepreneurship and great ideas into our solutions. We seek out multiple professionals who thrive in a congenial, start-up-focused atmosphere. 

Our team is friendly, focused, and a tad obsessive. The kind of people you’ll love working with. 

Develop and maintain dynamic web applications

Involvement in all aspects of the development cycle using PHP ,laravel ,codginator and OOPS concept

Participate in Code Review and walkthroughs

Work on complex and challenging projects

Ensure foolproof performance of the deliverable

Coordinate with co-developers and send regular updates

Knowledge of web applications security norms

Comfortable working with debugging tools

Plan, design, develop, debug, implement and support web-based applications and Services (Websites and Intranet Portal)

Skills Required:

Proven experience on PHP, Laravel, MySQL, Javascript, HTML,Jquery and Ajax

Knowledge of JavaScript frameworks like React, Angular2 and NodeJS

Proficiency in SQL scripting and MySQL 5.x

Experience in API integration, Localstorage, geolocation etc.

Knowledge of Cloud Environment like AWS/EC2, VPC etc.

Experience with version control GIT, BitBucket, SVN, etc.

Must have worked on Agile Methodology

Strong knowledge of OOPS, design patterns and Data structure

Should have strong knowledge of front end and back end optimization techniques