Responsibilities:
- Creating a positive onboarding experience for new clients.
- Manage daily activities and tasks for clients by Line Manager
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Responding to clients' requests as they arise in real time
- Maintaining an accurate record of all necessary documents pertaining to the brand.
- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
- Ensure that projects are completed on time and within budget.
- Coach and support team members to help them meet departmental goals
- Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
- Maintain weekly, fortnightly, and monthly reports
- Meeting clients to discuss strategy and report on progress
- Keep ahead of the industry’s developments and apply best practices to areas of improvement
- Maintain an orderly workflow according to priorities
BECOME A PEOPLE’S PERSON!
- Exhibit strong leadership skills and inspire your team members
- Stick to the client’s brief and the agreed process to deliver effectively
- Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- Be all ears to Account Managers and mentors to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- Manage all business communications
- Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief
SKILLS WE DESIRE
- Develop and maintain existing client relationships.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- A+ presentation skills (making PPTs included)
- Natural attention to detail
- Financial management and commercial acumen
- Advanced software skills including Word
Shubham Vishwakarma
Full Stack Developer - Averlon
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A Day in the Life:
- Collaborate with developers and product managers to understand feature requirements.
- Review feature specifications and design detailed test cases.
- Perform manual tests on payment gateway systems, including transaction flows and API validations.
- Identify, log, and track defects using tools like JIRA and prioritize them for resolution.
- Conduct regression testing to ensure system stability after updates.
- Participate in team discussions to troubleshoot and resolve issues.
- Document test results and prepare for upcoming sprint activities.
Key Qualifications and Skills:
- 5 - 7 years of QA experience, with at least 3 years in payment gateways, fintech, or banking systems.
- Strong knowledge of payment processing.
- Experience with REST/SOAP APIs, webhooks, and encryption (TLS, AES, RSA). Familiarity with PCI-DSS, PSD2, GDPR, and AML/KYC processes.
- Proficiency in SQL for database validation (transaction logs, ledger entries).
- Hands-on experience with JMeter, Postman, Selenium, or similar tools.
- Knowledge of blockchain-based payouts (optional but a plus).
Key Responsibilities:
- Test Planning & Strategy: Develop and execute test plans, test cases, and test scripts for payment processing, refunds, chargebacks, settlements, and fraud detection. Ensure compliance with PCI-DSS, PSD2, and other financial regulations.
- Functional & Integration Testing: Validate API integrations with banks, PSPs (Payment Service Providers) and third-party vendors. Test transaction flows (success, failure, retries, timeouts) and edge cases.
- Security & Compliance Testing: Perform penetration testing, vulnerability scanning, and data encryption checks. Ensure PCI compliance and adherence to EMV, 3D Secure (3DS2), and SCA (Strong Customer Authentication).
- Performance & Load Testing: Conduct stress testing to evaluate system behaviour under high transaction volumes (TPS - Transactions Per Second). Identify bottlenecks in authorization, settlement, and reconciliation processes.
- Automation & Tools: Develop and maintain automated test scripts (using tools like Postman, Selenium, JMeter, or Karate). Work with CI/CD pipelines for regression testing.
- Defect Management: Log, track, and prioritize bugs using JIRA, Bugzilla, or similar tools. Collaborate with developers, product managers, and compliance teams for issue resolution.
- Documentation & Reporting: Maintain test documentation, including test cases, test data, and audit logs. Provide QA metrics and test summary reports to stakeholders.
Company Description
VOIZ is a tele-jobs marketplace that specializes in providing fully outsourced tele-jobs for small, medium, and large companies. With 25K active work-from-home agents and over 300 clients served, VOIZ offers efficient and reliable tele-job solutions.
Job Description
The candidate's primary responsibility is to engage with the provided leads, collect pertinent information, identify opportunities to pitch for appointments, and schedule them for a rapidly growing interiors company.
Company: VOIZ (voizworks.com)
Location: Work from home
Experience: Outbound Sales/Pre sales experience - 6 Months to 1 Year.
Language : Should be fluent in English and Hindi/Tamil/Kannada/Gujarati/Assamesse.
Looking for immediate joiners with prior experience in cold calling/Outbound sales
Salary: 18k to 20k / Variable pay upto 2k and uncapped incentive upto 8k could be easily earned
Shift 10:00 am - 07:00 pm
Week off - 1/Rotational (Tue-Friday as Saturday , Sunday and Monday will be Mandatory working days)
Need aggressive people willing to do 200-250 calls and pre sales
Job Type: Full-time
Work Location: Remote
Content Operations Specialist
Location: Work from home
Type: Primarily contract based
Nature of work: Full-time.
As a Content Operations Specialist at Pratilipi Hindi, you will closely work with our Content Operations lead and other language owners to ensure the delight of millions of readers via content curation. You will be the one who gets to decide which content list goes on our App and Website homepage. You will run writing competitions for thousands of authors. You will focus on the health and hygiene of your language by filtering content from the backend. You will get to decide which content goes into our social media.
In short - you will own a content funnel in Pratilipi Hindi. We are looking for extraordinarily creative and logical personalities to create great experiences for our authors and build great reading experiences for our readers.
What we are looking for in a person:
You must be passionate about stories and literature. Strong and commendable verbal and written communication skills in both Hindi and English are a MUST. You are hungry for growth and learning. You should be super organized, take ownership of each initiative, and have a curious mindset to learn new tools and techniques. Proficiency in Microsoft Office and G Suite is required, as is the ability to prioritize tasks and frequently multitask. You must have a deep love for Pratilipi, aspire to work with authors, and make a positive impact in the language literature world.
What you’ll be doing:
- You will be closely working with our Content Operations team and take end-to-end ownership of Writing competitions in your language. You will work on ideas around writing competitions, You will create and translate drafts, rules, and value systems around competitions. You will be in charge of competition results and rewards mechanisms.
- You will understand user funnels and take up focused initiatives to scale event participation and published content numbers.
- You will do regular content sanity checks based on necessary metrics and choose the best content for the Pratilipi Premium section.
- You will do awesome vibrant translations of articles whenever required, by fully understanding the content needs.
- You will choose which story goes in front of readers on our Facebook channel. You will select creatives to engage readers in each story.
- You will be an admin of our large social media page and group, where you will approve daily published content and establish communication and customer success.
- You will be working on the health and hygiene of the platform by removing pirated content, hate speech, and explicit content.
- You will read all event content and curate the highest quality event results based on necessary metrics and what is best suited for the Pratilipi community.
- You will reply to user queries over email and help them with any kind of issues related to Pratilipi events.
- You will be responsible for assisting in the day-to-day content needs of our product managers to run different experiments. Your content would go to millions of readers each day.
What we offer:
- Work opportunity in a high-growth start-up environment. Be a part of something big, exciting, and meaningful.
- Learn new skills, take on challenging tasks, grow as an individual, and grow within the organization.
- Career development in Content operations, Linguist, Content Management, Community operations, Content writing, or similar fields.
- Dynamic, creative, and collaborative work environment. Supportive leadership.
- Flexible work hours and better work-life balance
- Work from Anywhere
- Salary up to 20K per month.
Interview process:
- We won’t look for an experience.
- We would take interviews over a few phone calls and Zoom.
- Expect one or two assignments once you clear the first round of interviews.
Selected intern's day-to-day responsibilities include:
1. Conducting market research and analysis to identify potential business opportunities
2. Creating and delivering presentations to potential clients and partners
3. Identifying and contacting potential clients and partners, and following up with leads
4. Assisting with creating sales collateral, such as brochures and presentation
5. Maintaining and updating customer and prospect databases, tracking key metrics, and reporting on performance
6. Staying current with industry trends and best practices, attending conferences and networking events, and sharing knowledge and insights with the team
7. Completing administrative tasks as needed, such as scheduling meetings, organizing files, and managing project timelines
What is the role?
This role is for a passionate and meticulous Test Engineer, with a strong focus on ensuring better customer experience through hands-on implementation of QA best practices
Key Responsibilities
- Designing test strategies, covering functional and non-functional requirements, planning, execution, reporting and automating
- 100% automation accountability
- Multitask on release deliverables, customer issues, stake-holder management
- Ensuring traceability matrix processes between requirements, test design, test cases artifacts to achieve 100% customer requirements coverage
- Plan and achieve code coverage targets via test design and test automation
- Prompt and meticulous in reporting status of ongoing tasks/deliverables
- Challenging status-quo, responding to opportunities/organization needs, showing proactive accountability with a strong focus on fundamentals of Test engineering
What are we looking for?
Mandatory skills:
- Deep understanding of SaaS/Web-based applications/ Micro Services architecture
- Strong in fundamentals of Functional and Non-functional testing concepts (Reliability, Stress, Load, Limits, Performance, Scalability, Usability, Security, Configuration/Compatibility, ad-hoc, etc.)
- Automation :
Selenium (Java) OR
API testing (Jmeter, RestAssured) - SDLC, STLC (Agile), JIRA, Defect Life Cycle
- At least 1 - 4 years of experience in tech product companies.
- BE/BTech/MTech graduate
Pre Screening Questions?
PSQs:
- Are you willing to work as a 100% hands-on Individual Contributor?
- Do you have hands-on experience in test design strategies, covering both Functional and Non-functional testing?
- How many years of hands-on automation experience do you have?
- Please specify scripting languages and tools?
- Are you flexible to work from the office (Bangalore) as and when needed, in a hybrid model?
Whom will you work with?
You will work with a top-notch tech team and report to the engineering head.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Java- Experience in corporate training with minimum 3.5 years of experience in Technical training
- Exposure into Core Java & Advanced Java
- Candidate should have good Presentation, verbal & written communication Skills.
- Good to have knowledge on FET
Recently the company raised $3.1 million in a Pre-Series A round of funding led by Fireside Ventures.
Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.
As a Content Marketing Head, you will be responsible for creating and executing content marketing strategies including blog and website content, social media content, marketing collaterals, etc.
What you will do:
- Focussing on Core B2C with some additional support for Medico marketing and Enterprise channels
- Developing editorial calendar, collaborating with internal content and design teams, external agencies
- Coming up with flawless, creative content which creates desire and inspires action
Desired Candidate Profile
What you need to have:- At least 5-6 years of experience in content marketing with 2-3 years of managerial experience
- Experience in B2C healthcare industry a plus
- Excellent language and editing skills
- Attention to detail is a must
- Comfort with receiving feedback and learning on the job
- Knowledge in data and content metrics
- Ability to report
- 4-7 years of Industry experience in IT or consulting organizations
- 3+ years of experience defining and delivering Informatica Cloud Data Integration & Application Integration enterprise applications in lead developer role
- Must have working knowledge on integrating with Salesforce, Oracle DB, JIRA Cloud
- Must have working scripting knowledge (windows or Nodejs)
Soft Skills
- Superb interpersonal skills, both written and verbal, in order to effectively develop materials that are appropriate for variety of audience in business & technical teams
- Strong presentation skills, successfully present and defend point of view to Business & IT audiences
- Excellent analysis skills and ability to rapidly learn and take advantage of new concepts, business models, and technologies
Adobe Illustrator
HTML/CSS
jQuery
Ruby
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Full Stack Developer - Averlon