Responsibilities:
- Creating a positive onboarding experience for new clients.
- Manage daily activities and tasks for clients by Line Manager
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Responding to clients' requests as they arise in real time
- Maintaining an accurate record of all necessary documents pertaining to the brand.
- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
- Ensure that projects are completed on time and within budget.
- Coach and support team members to help them meet departmental goals
- Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
- Maintain weekly, fortnightly, and monthly reports
- Meeting clients to discuss strategy and report on progress
- Keep ahead of the industry’s developments and apply best practices to areas of improvement
- Maintain an orderly workflow according to priorities
BECOME A PEOPLE’S PERSON!
- Exhibit strong leadership skills and inspire your team members
- Stick to the client’s brief and the agreed process to deliver effectively
- Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- Be all ears to Account Managers and mentors to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- Manage all business communications
- Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief
SKILLS WE DESIRE
- Develop and maintain existing client relationships.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- A+ presentation skills (making PPTs included)
- Natural attention to detail
- Financial management and commercial acumen
- Advanced software skills including Word
Shubham Vishwakarma
Full Stack Developer - Averlon
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Experience: 3+ Years
Mandatory Skills: Amazon Aurora PostgreSQL, MySQL, NoSQL, AWS RDS, DMS, Performance Tuning, Replication Strategies, Query Optimization
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Go Programming (Golang)
Ruby on Rails (ROR)
RubyPython
JavaSkills:
- Proficient in Go programming language with experience in building high-performance, scalable applications
- Experience with Java development a plus
- Familiarity with Git version control systems (e.g., GitHub, GitLab, BitBucket, SVN)
- Solid understanding of RESTful web services APIs
- Experience with CI/CD tools like Jenkins
- Experience with NoSQL databases
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- Design, develop, and maintain robust and efficient Go code
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- Participate in code reviews and ensure high code quality
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- No handholding
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Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
We are looking for
We are looking for an innovative and mission-driven Director, Engineering to play a pivotal role in building the most critical engineering solutions for our business growth. This new role will be supporting the enterprise and Technology organization of business line.
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As a Director Engineering in Acqueon you will….
Responsive team player who can proactively contribute for building technical strategies for applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
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- Expertise in highly transactional, large relational and complex systems
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- An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science/IT preferred
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- Experience in developing scalable, concurrent, low-latency, fault tolerant systems
- Strong track record of leading and managing the delivery of software development projects, meeting key milestones and overcoming challenges
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Job Type: Full-time
Salary: ₹45,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
Schedule:
- Day shift
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 4 years (Preferred)
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon