Account Manager

at Team Pumpkin

Account Manager

Team Pumpkin

Company

Home

Account Manager

at Team Pumpkin

Posted by Arshad Shaikh

2 - 3 yrs

₹5L - ₹5.5L / yr

Mumbai

Skills

Client Servicing

Responsibilities:

Creating a positive onboarding experience for new clients.
Manage daily activities and tasks for clients by Line Manager
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Responding to clients' requests as they arise in real time
Maintaining an accurate record of all necessary documents pertaining to the brand.
Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
Ensure that projects are completed on time and within budget.
Coach and support team members to help them meet departmental goals
Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
Maintain weekly, fortnightly, and monthly reports
Meeting clients to discuss strategy and report on progress
Keep ahead of the industry’s developments and apply best practices to areas of improvement
Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

Exhibit strong leadership skills and inspire your team members
Stick to the client’s brief and the agreed process to deliver effectively
Utilize your team’s productivity keeping the Scope Of Work and allocated budget
Be all ears to Account Managers and mentors to get the best performance possible

IMPROVE THE PROCESS!

Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

Manage all business communications
Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

Develop and maintain existing client relationships.
Excellent organizational and time management skills.
Strong analytical and problem-solving skills.
Effective communication skills.
A+ presentation skills (making PPTs included)
Natural attention to detail
Financial management and commercial acumen
Advanced software skills including Word

Responsibilities:

Creating a positive onboarding experience for new clients.
Manage daily activities and tasks for clients by Line Manager
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Responding to clients' requests as they arise in real time
Maintaining an accurate record of all necessary documents pertaining to the brand.
Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
Ensure that projects are completed on time and within budget.
Coach and support team members to help them meet departmental goals
Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
Maintain weekly, fortnightly, and monthly reports
Meeting clients to discuss strategy and report on progress
Keep ahead of the industry’s developments and apply best practices to areas of improvement
Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

Exhibit strong leadership skills and inspire your team members
Stick to the client’s brief and the agreed process to deliver effectively
Utilize your team’s productivity keeping the Scope Of Work and allocated budget
Be all ears to Account Managers and mentors to get the best performance possible

IMPROVE THE PROCESS!

Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

Manage all business communications
Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

Develop and maintain existing client relationships.
Excellent organizational and time management skills.
Strong analytical and problem-solving skills.
Effective communication skills.
A+ presentation skills (making PPTs included)
Natural attention to detail
Financial management and commercial acumen
Advanced software skills including Word

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About Team Pumpkin

Founded :

2012

Type :

Services

Size :

100-1000

Stage :

Profitable

About

We are a top digital marketing & web designing company in Bangalore & Mumbai who can help in your business growth through our innovative ideas & strategy.

Arshad Shaikh

Connect

Ruchi Shrivastava

Connect

Nidhi Singh

Connect

Company social profiles

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Answer this question in your cover letter. When is thanksgiving celebrated?

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Heard enough? Apply online today for an immediate interview.

About What Digital Pvt Ltd:

About the Role:

Development and implementation of the SEO strategy for whatjobs.com
Ownership of the organic performance targets for our global websites and the delivery against them
Develop SEO best practice for sites, lead discussions with internal stakeholders, ensure progress and performance is reported regularly
Recruit your own team of SEO executives and content writers.
Setting in place best SEO working practice that other members of your team can use and learn from to develop their own careers.
You must be an expert at competitor analysis
Lead when required with the execution of SEO tasks across other global SEO projects (i.e. site migrations)
Stay up to date with the latest SEO industry and news, share knowledge with the team and lead from the front.
Answer this question in your cover letter. When is thanksgiving celebrated?

What makes you a great fit:

5 years+ SEO experience with at least 2 years in a senior role
Analytically minded, expert in using Google Analytics and Google Search Console
Ability to analyse data to derive insight and actions to drive performance
Experience auditing on-site and off-site SEO factors to create effective SEO strategies
Experience using SEO tools including or equivalent to ahrefs, Deepcrawl, SEMRush, Screaming Frog
Experience managing a team, their workflow and assisting in their own professional development
Knowledge of HTML/Web Coding
Self-motivated and enthusiastic
Strong communication skills
Good skills in Excel & Word
Deep interest in the SEO industry and also be a hobbyist
Experience integrating SEO with other digital channels i.e. Social and PR
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Heard enough? Apply online today for an immediate interview.

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