Responsibilities:
- Creating a positive onboarding experience for new clients.
- Manage daily activities and tasks for clients by Line Manager
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Responding to clients' requests as they arise in real time
- Maintaining an accurate record of all necessary documents pertaining to the brand.
- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
- Ensure that projects are completed on time and within budget.
- Coach and support team members to help them meet departmental goals
- Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
- Maintain weekly, fortnightly, and monthly reports
- Meeting clients to discuss strategy and report on progress
- Keep ahead of the industry’s developments and apply best practices to areas of improvement
- Maintain an orderly workflow according to priorities
BECOME A PEOPLE’S PERSON!
- Exhibit strong leadership skills and inspire your team members
- Stick to the client’s brief and the agreed process to deliver effectively
- Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- Be all ears to Account Managers and mentors to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- Manage all business communications
- Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief
SKILLS WE DESIRE
- Develop and maintain existing client relationships.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- A+ presentation skills (making PPTs included)
- Natural attention to detail
- Financial management and commercial acumen
- Advanced software skills including Word

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Company Description
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
We are looking for a Talent Acquisition professional who specializes ONLY in leadership hiring.
This role is not about job portals or volume hiring. This is about building networks, leveraging references, and hiring leaders who are not actively job hunting.
If your strength is people, relationships, and trust-based hiring, this role is built for you.
Key Responsibilities
- Own end-to-end leadership hiring (Managers, Team Leads, Heads, Key IC-to-Manager roles)
- Build and maintain strong professional networks across industries
- Drive reference-based and network-driven hiring
- Proactively engage with passive leadership talent
- Partner closely with Founders, CXOs, and senior stakeholders
- Act as a strategic hiring advisor, not just an executor
- Build long-term leadership talent pipelines (even without open roles)
- Ensure high-quality hiring with strong culture and leadership alignment
Ideal Candidate Profile
- You already have an active professional network
- You enjoy talking to people more than screening resumes
- You think long-term about talent, not just immediate closures
- You’re comfortable challenging hiring managers when needed
- You understand that great leaders are hired through trust, not applications
Qualifications
- Proven experience in leadership / executive hiring
- Strong capability in reference hiring and network sourcing
- Excellent relationship-building and influencing skills
- Confidence to engage and close senior professionals
- Ability to assess leadership mindset, maturity, and cultural fit
- Startup / SaaS hiring experience is a big plus
Additional Information
- Opportunity to shape leadership DNA of a fast-growing SaaS company
- Freedom to build your own hiring playbook
- Competitive compensation with long-term growth
What You’ll Do
• Provide hands-on leadership and guidance to consultants as well as client personnel
u5lizing SAP ABAP (Advanced Business Applica5on Programming)
• Lead analysis and design sessions to create requirements to develop client solu5ons
• Design and develop SAP ABAP to meet client business requirements, including
integra5on points with other modules
• Manage and lead the design and development of customized RICEFW (Reports,
Interface, Conversion, Enhancements, Forms and Workflows) objects
• Provide general technical support for our clients and other consul5ng resources
What We’re Looking For
• 8+ years of experience with SAP ABAP
• Strong working experience in Fiori, OData, BAPI, and BADI
• Demonstrate a high degree of knowledge in SAP S4/HANA
• Minimum of 3-4 full lifecycle SAP implementa5ons
• Strong experience in developing, tes5ng, debugging, implemen5ng, maintaining, and
documen5ng ABAP code used in RICEFW (Reports, Interfaces, Conversions, Extensions,
Forms, and Workflows) objects
• Experience in middleware tools such as SAP CPI (Cloud PlaWorm Integra5on) is a plus
• High level of experience with core SAP modules, including SD, FICO, EWM, MM, PP, TM
• Flexibility and adaptability - Our seniors work on everything from design to hands-on
development and can stretch into new roles
• Willingness to support both project-based work as well as applica5on-managed services
(AMS)
• Ability to support a hybrid-working model at home and in the local office
• Strong analy5cal skills and problem-solving skills and the ability to present and
communicate findings and recommenda5ons
Layer Tech Solutions is looking for a detail-oriented Business Analyst with 1–3 years of experience to support our growing team. The ideal candidate will bridge the gap between business needs and technical solutions.
- Analyze business processes and identify areas for improvement
- Gather and document requirements from stakeholders
- Collaborate with cross-functional teams to develop solutions
- Prepare reports, dashboards, and presentations
- Strong analytical, problem-solving, and communication skills
- Experience with tools like JIRA, Confluence, or similar preferred
- Knowledge of IT services or software development lifecycle is a plus
-
The entire development lifecycle of all our consumer applications
-
Working closely with the Product, QA, UX & Engineering teams on strategy, solutioning and execution.
-
Managing everyday activities of the consumer engineering team
-
Working closely with the core platform engineering teams to design seamless integration
-
Owning management and execution of features and ensure delivery timelines
-
Building & mentoring the consumer engineering team
-
Working with the overall leadership team in creating and driving the company vision and it’s goals
-
8+ years of experience designing and developing complex, interactive consumer applications
-
Working with / managing both mobile and web applications
-
Ability to present complex technical information clearly and concisely to a variety of audiences
Program Lead
Gujarat (Ahmedabad)
Company Profile: pinBox is the only global social enterprise committed exclusively to digital micro-pension inclusion for self-employed women and youth. We use our proprietary pensionTech platform, the unique pinBox model and field-tested retirement literacy tools to make access to pensions, savings and insurance easy and simple for non-salaried informal sector workers. pinBox is working actively with governments, regulators, multilateral aid agencies and leading financial inclusion stakeholders across Asia and Africa on digital micro-pension and social security inclusion. In India, pinBox is working with top financial institutions and credible outreach partners to help deliver mainstream financial services to underserved citizens. Friends of Women’s World Banking (FWWB) is a Gujarat-headquartered non-profit Society that provides financial and capacity building support and services to organizations promoting livelihoods, self-reliance and financial inclusion among low-income women. FWWB works with a network of over 200 MFIs, cooperatives and producer collectives that reach over 18 million low-income individuals across 12 states. pinBox and FWWB are jointly launching a digital micro-pension and retirement literacy solution for the 18 million women being serviced by FWWB partners. A dedicated project management team will promote the solution to FWWB partners through ongoing consultative meetings and field-visits. This team will be based at the FWWB offices at Ahmedabad (Gujarat) and provide necessary technical assistance, digital solutions, training and expert advice to FWWB partners to encourage and enable them to in turn deliver the digital micro-pension solution, along with financial literacy, to their clients/ members. pinBox is looking for a self-motivated, driven, and hands-on individual to develop and own short and long-term strategies and goals for the pinBox-FWWB partnership as well as for other pinBox initiatives in Gujarat. This is a senior role that requires proactive interactions with a range of internal and external stakeholders, often managing several moving project parts simultaneously. The Program Lead for Gujarat will be responsible for planning, overseeing and leading the pinBox-FWWB Project from ideation through to completion. She/he will also lead B2B2C partnerships with other Gujarat-based cooperatives and milk unions, as well as with federated self-help groups, producer companies, social enterprises and the State Government on expanding pension and social protection solutions to the self-employed.
Responsibilities:
1. Work closely with FWWB to proactively promote the digital micro-pension and social security solution to its partners, and to other aggregators including cooperatives in Gujarat and the State Government;
2. Formalizing, upscaling and managing all B2B2C partnerships with FWWB and in Gujarat more generally;
3. Implementation coordination and monitoring and providing necessary ongoing training, capacity building and IEC support and advice to partners to minimize the gap between intent and outcomes.
4. Achieving optimum impact at scale in terms of voluntary participation and regular retirement savings by self-employed women and youth who choose to save for their old age and other lifecycle needs.
5. Establish a system for periodic review meetings and field visits to regularly monitor outcomes including subscriber knowledge, savings persistency and adequacy. You will provide partners with MIS and data using pinBox MIS dashboards to keep them updated and informed regarding outcomes.
6. In consultation with the pinBox operations and customer protection teams, develop innovative ideas and behavioral interventions that optimize field staff efforts and engagement and voluntary enrollments and regular savings by partner clients/ members. 7. Periodically conduct or facilitate FGDs and helpline-led interviews with partner field staff and scheme subscribers to assess efforts and outcomes and to satisfy pinBox, FWWB and partner management that scheme implementation and efforts are in line with stated goals of mass-scale pension and social security inclusion. 8. Proactively investigate implementation challenges and issues and develop and implement ideas and solutions that can positively impact outcomes at scale.
The ideal candidate
1. A person with indubitable ethics, who is entrepreneurially inclined, passionate about digital financial inclusion and is eager to build from scratch.
2. Has 4-6 years’ experience in the areas of digital financial inclusion. Familiarity with the fintech and technology apps ecosystem will be an advantage.
3. IRMA graduates with project and process management experience in digital finance and prior experience with women-focused inclusion efforts will be preferred.
4. Proficiency in Gujarati (both written and oral) is mandatory
- Exp : 3-15 years
- Java NMS/EMS : Work location : GGN
- Experience in implementation of NMS/EMS applications and good understanding of FCAPS functionalities
- Proficient in Java/J2EE, SpringBoot, SpringCloud, Kafka and REST webservices
- Experience in implementation of micro-services based applications
- Experience in any of the rule engine like Drools and workflow creation like JBPM, Camunda
- Experience in SQL and NoSQL databases, DB schema designing and database accessing using Hibernate JPA
- Experience with SNMP, Netconf, device management, inventory management
- Hands on experience in Wildfly/Jboss App server
- Experience in dev-ops tools like Jenkins, Docker, Kubernetes
- Proficient in Angular, HTML5, CSS, Bootstrap, Typescript, ES6
- Good to have Micro Frontend Architecture exposure
- Experience with tools like Maven, Ant, Git, Sonar, JaCoCo, Karma, Jasmine
- Scripting using Shell, Python, etc
- Must be involved in customer interactions for requirement gathering and solution designing discussions
Informatica PowerCenter (9x ,10.2) : Minimum 2+ years experience
SQL / PLSQL: Understanding of SQL procedure. Able to convert procedures into Informatica mapping.
Good to have- Advantage if you have knowledge of Windows Batch Script.
The IT sales role is responsible to contact and follow up with leads and potential clients in international markets to convert into clients:
1. Sales to be done by phone and email.
2. Cold calling and closing the deal.
3. The sales executive should generate client interest
4. The sales executive should be able to ensure that this interest is converted into purchases by the client







