Account Manager at Team Pumpkin · Mumbai · 2 - 3 years · ₹5L - ₹5.5L / yr · Profitable · Posted 21 Jan 2025
Responsibilities:
- Creating a positive onboarding experience for new clients.
- Manage daily activities and tasks for clients by Line Manager
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Responding to clients' requests as they arise in real time
- Maintaining an accurate record of all necessary documents pertaining to the brand.
- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
- Ensure that projects are completed on time and within budget.
- Coach and support team members to help them meet departmental goals
- Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
- Maintain weekly, fortnightly, and monthly reports
- Meeting clients to discuss strategy and report on progress
- Keep ahead of the industry’s developments and apply best practices to areas of improvement
- Maintain an orderly workflow according to priorities
BECOME A PEOPLE’S PERSON!
- Exhibit strong leadership skills and inspire your team members
- Stick to the client’s brief and the agreed process to deliver effectively
- Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- Be all ears to Account Managers and mentors to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- Manage all business communications
- Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief
SKILLS WE DESIRE
- Develop and maintain existing client relationships.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- A+ presentation skills (making PPTs included)
- Natural attention to detail
- Financial management and commercial acumen
- Advanced software skills including Word
Shubham Vishwakarma
Full Stack Developer - Averlon
About Team Pumpkin
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Good to Have
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Gather market and customer information.
Customer Acquisition, Revenue generation, Data gathering, Field sales, Cold
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Proactively seek new avenues to penetrate clients and attract prospects.
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Execute pre-determined targeted sales to generate new business including
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Coordinate with client for timely feedback including making repeated visits
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Identify, negotiate and manage strategic relationships with Potential clients.
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Effectively execute and manage every element of the sales process on an
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Developing and implementing long term relationships with all clients.
Optimize utilization of funds for visibility, promotions and trade engagement
Quality data generation to for calling’
Competitor and Market analysis
Coordination with the support team to give external support to the
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Extracting exact requirement from the customer with exact documentation,
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Good understanding of business processes.
Superior communication both written and verbal (proposal making, email
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Excellent time and team management skills and be comfortable working in a
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Brilliant negotiation skills
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon