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Epicenter Technologies
Epicenter Technologies cover picture
Epicenter Technologies logo

Epicenter Technologies

www.epicentertechnology.com
Founded :
2001
Type :
Products & Services
Size :
5000+
Stage :
Profitable
About
Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001. It is a part of the USD 2.4 Billion Kalyani Group, a leading industrial house in India and among the largest and technologically most advanced manufacturers of Forged & Machined components in the world. We operate out of a brand new state of the art facility in India with a capacity of 750 physical seats that can support 2000+ FTE’s. All the seats are fully equipped to support voice as well as data services. We have an office in the US from where we manage connectivity and logistics within North America. Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure. We provide a solution that allows scalability without compromising on quality. We ensure a seamless transition of work from the client to Epicenter. We pride ourselves on being the ‘First ITES Organization in India’ to have Integrated Management System - PAS 99 (ISO 9001 - Quality Management system and ISO 27001 -Information Security Management System). We are also amongst the first BPO’s in India to achieve Payment Card Industry (PCI) Compliance for our facility.
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Jobs at Epicenter Technologies

Epicenter Technologies
at Epicenter Technologies
Agency job
via Exceliq solutions by Rohitt shrivasttava
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Mumbai
3 - 6 yrs
₹12L - ₹15L / yr
Business Process Outsourcing (BPO)
Collection

We are looking for a collections manager to monitor staff and oversee the procedures to reduce the

amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with

clients or write-off debt to minimize the company’s potential loss of income.

To be a successful collections manager, you should be analytical and have great report-writing skills.

Ultimately, a top-notch collections manager should have extensive knowledge of collection laws, and

continuously find ways to improve the company’s debt recovery.

Collections Manager Responsibilities:

 Overseeing staff members and ensuring the accurate and timely invoicing of customers.

 Setting payment collection goals and targets for the department.

 Creating and implementing a strategy to improve the collection of outstanding credit.

 Implementing collection policies and procedures to avoid excessive outstanding credit.

 Ensuring that the company policy on recoveries is followed and that it is in line with state and federal

regulations.

 Implementing deadlines for invoicing and payment collection.

 Negotiating with customers in cases when non-payment occurs.

 Preparing monthly feedback reports on payment collections.

 Remaining informed of any legislative procedural training regarding debt collection.

 Training and mentoring of staff members in the collections department.

Collections Manager Requirements:

 Bachelor’s degree in finance, accounting, or a related field.

 We are looking for a Manager who has worked for a first bucket loan collections process

(including payday loans and installment loans).

 The applicant should have international collections experience

 3-5 years experience as a collections manager.

 Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge

of MS Excel.

 The ability to work accurately and independently.

 Good verbal and written communication skills.

 Excellent analytical skills and an eye for detail.

 Outstanding leadership and managerial skills.

 Strong time and people management skills.

 Ability to work to strict deadlines.

 Ready to work at US Shift

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Epicenter Technologies
at Epicenter Technologies
Agency job
via Exceliq solutions by Rohitt shrivasttava
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Mumbai
5 - 10 yrs
₹12L - ₹15L / yr
Human Resources (HR)
Client Servicing

Desirable Requirements:

  1. Ability to handle a variety of position types/business groups/geographies effectively and independently
  2. Ability to lead large teams and work directly with the teams on their day-to-day conversions
  3. Should be able to drive and lead large customers independently thus increasing client wallet share
  4. Plan, Strategize & build avenues/strategies for improvisation & scale numbers month on month
  5. Requirement analysis, sourcing, interviewing, selling, salary negotiations, offering and post-offer follow-ups
  6. Should have developed, driven, and executed comprehensive search strategies to recruit senior and niche Candidates in a limited Talent Pool
  7. Utilized cost-effective tools to reduce average spend per hire and decrease cycle times
  8. Should be able to work on capability building of the team and retaining the best talent
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Epicenter Technologies
at Epicenter Technologies
Agency job
via GSS HR SOLUTIONS by Siya Joyce
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Mumbai
0.6 - 1 yrs
₹3L - ₹4L / yr
Quality audit
Audit
BFSI
Stock transfers
MS-Excel
1. CALL AUDITING
2.MONTHLY REPORT GENERATION
3.EXPERT IN EXCEL
4.WORK LOCTION BHAYANDAR
PEOPLE FROM WESTERN LINE ONLY(VIRAR TO BANDRA)
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