Epicenter Technologies

We are looking for a collections manager to monitor staff and oversee the procedures to reduce the

amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with

clients or write-off debt to minimize the company’s potential loss of income.

To be a successful collections manager, you should be analytical and have great report-writing skills.

Ultimately, a top-notch collections manager should have extensive knowledge of collection laws, and

continuously find ways to improve the company’s debt recovery.

Collections Manager Responsibilities:

 Overseeing staff members and ensuring the accurate and timely invoicing of customers.

 Setting payment collection goals and targets for the department.

 Creating and implementing a strategy to improve the collection of outstanding credit.

 Implementing collection policies and procedures to avoid excessive outstanding credit.

 Ensuring that the company policy on recoveries is followed and that it is in line with state and federal

regulations.

 Implementing deadlines for invoicing and payment collection.

 Negotiating with customers in cases when non-payment occurs.

 Preparing monthly feedback reports on payment collections.

 Remaining informed of any legislative procedural training regarding debt collection.

 Training and mentoring of staff members in the collections department.

Collections Manager Requirements:

 Bachelor’s degree in finance, accounting, or a related field.

 We are looking for a Manager who has worked for a first bucket loan collections process

(including payday loans and installment loans).

 The applicant should have international collections experience

 3-5 years experience as a collections manager.

 Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge

of MS Excel.

 The ability to work accurately and independently.

 Good verbal and written communication skills.

 Excellent analytical skills and an eye for detail.

 Outstanding leadership and managerial skills.

 Strong time and people management skills.

 Ability to work to strict deadlines.

 Ready to work at US Shift

Desirable Requirements:

1. Ability to handle a variety of position types/business groups/geographies effectively and independently
2. Ability to lead large teams and work directly with the teams on their day-to-day conversions
3. Should be able to drive and lead large customers independently thus increasing client wallet share
4. Plan, Strategize & build avenues/strategies for improvisation & scale numbers month on month
5. Requirement analysis, sourcing, interviewing, selling, salary negotiations, offering and post-offer follow-ups
6. Should have developed, driven, and executed comprehensive search strategies to recruit senior and niche Candidates in a limited Talent Pool
7. Utilized cost-effective tools to reduce average spend per hire and decrease cycle times
8. Should be able to work on capability building of the team and retaining the best talent