Commvault offers industry-leading solutions that enable your organization to protect and use its data.
Fixed Shift time: 9 PM – 6 AM Prior Experience: 7 to 15 years of hands on technical experience System administration, Backup and Storage using Avamar Skills / Project Experience - required: Backup and Storage – EMC Avamar VMWare, Virtualization Experience, storage tool- EMC SAN ( Unity, VNX) - VMWare and SAN management and concepts Expert in Shell, Perl, and/or Python scripting IN depth knowledge of Linux: RedHat, CentOS, Debian, etc. Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP Additional Linux certifications (RHCT, RHCE and LPIC) will be considered an advantage Strong problem solving and communication skills Experience with Linux servers in virtualized environments Familiarity with the fundamentals of Linux scripting languages Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, nginx, etc. Familiarity with load balancing, firewalls, etc. Knowledge on Patching, Security, EMC 5800, EMC VNXe, Nimble, Xtreme IO, Unity, EMC Storage, SAN Concepts and Dell MD Hands on experience with MySQL and/or MariaDB Proficient with network tools such as iptables, Linux IPVS, HAProxy, etc. Knowledge of servers and switches Experience with virtualization technologies, such as Xen Ability to build and monitor services on production servers Skills / Project Experience - good to have knowledge on: RedHat, CentOS, Ubuntu, SUSE, etc.
Customer Support Representative GEVME is a culmination of nearly 10 years of experience in helping Event Organisers with their technology needs. Focusing on event data management as the core, we power the end-to-end management of events through our various software capabilities, ranging from email marketing, online registration and ticketing, to on-site check-in. GEVME is already powering events such as Fintech Festival Singapore, IE Singapore Events, Forbes Global CEO Conference , Starbucks Coffee Singapore, Singapore International Water Week and World Cities Summit to name a few. We are on the lookout for a Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. You should: Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs Excellent communication skills, detail-oriented, and strong understanding of client requests Possess a can-do attitude who loves to interact with clients both face-to-face as well as online Have a general understand of the online space, including Software-as-a-Service (SaaS) Love to read up on anything online, be it social media, technological trends or the latest marketing techniques Responsibilities Strengthen client relationship by being the go-to-person for client challenges relating to the platform Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status Train and guide customers with the on-boarding process on GEVME Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals Remain positive in challenging scenarios and inspire internal partners to do great work Assist Professional Services Team with ongoing customer deliverables if assigned Act as Coordinator for long-term DIY users for specific ad-hoc requirements Maintain the Support Portal with articles that will help with the client on-boarding process Post periodic best practices articles to help provide useful tips to our clients and users Requirements Diploma/ Degree in IT or equivalent computer sciences Strong communication skills, who excel in managing clients face-to-face or online Past experience in front facing function such as Account Management, or Customer Support roles Minimum 1-2 years experience in Customer Support related roles Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight Excellent interpersonal skills with positive outlook Experience with any other event management and support tools a huge plus point HTML / CSS / JS / jQuery + ideally Reactjs (bonus)
About Loonycorn:Founded by Google, Stanford, and Columbia alumni, Loonycorn is a leading studio for e-learning content on machine learning, cloud computing, blockchain, and other emerging technologies.About the Role:We are looking for folks to build software projects which will be part of technical content similar to what you'd find at the links below:https://www.pluralsight.com/search?q=janani+ravihttps://www.pluralsight.com/search?q=vitthal+srinivasanhttps://www.udemy.com/u/janani-ravi-2/This involves:- learning a new technology from scratch- coding real-world projects which use that technology (you will be a software engineer writing code, not making slides or talking about code)What is important to us:- Grit - Perseverance in working on hard problems. Technical video-making is difficult and detail-oriented (that's why it is a highly profitable business)- Craftsmanship - Our video-making is quite artisanal - lots of hard work and small details. There are many excellent roles where doing smart 80-20 trade-offs is the way to succeed - this is not one of them.- Clarity - Talking and thinking in direct, clear ways is super-important in what we do. Folks who use a lot of jargon or cliches, or work on writing code without understanding what goes on underneath will not be a fit- Creativity - Analogies, technical metaphors, and other artistic elements are an important part of what we do. What is not all that important to us:- Your school or labels: Perfectly fine whatever college or company you are applying from - English vocabulary or pronunciation: You don't need to 'talk well' or be flashy to build good projects
Job Profile: ERP Implementation & Support ExecutiveIndustry Type: IT SoftwareJob Location: Indore MPExperience: 2-3 yrs.Job Type: Full TimeResponsibilities• The ERP Implementation Professional will work closely with ERP team members as well as endusers to provide functional support and training of business processes enabled byPROCESSMASTER ERP in the respective modules.• ERP Implementation, for the modules like Finance, Production, Stores, Sales, Inventory Control.• Provide ERP support by resolving customer queries via phone, email, remotely or at client-sidelocation.• Responsible to communicate with Customer ERP core team, implementation team, Technicalconsultant and his Manager.• To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training• To configure, deploy and manage the ERP system and the backend database system• Extensively travel to client end for software implementation and training purpose.Desired Candidate Profile• Any Graduate/Post Graduate with 0-3 yrs. experience of working with ERP Softwares• Minimum 1+ year working experience in Software implementation and Support• Strong knowledge of PLSQL is required• Ability to solve complex business issues and having excellent communication and presentationskills• Functional knowledge of ERP Modules and ProcessesPreferred• Prior experience in implementation and support of Manufacturing ERP Solution would bepreferable
- Provide prompt and accurate feedback to customers- Properly escalate unresolved issues to appropriate internal teams- Good understanding of computer systems, mobile devices and other tech products- Ability to provide step-by-step technical help, both written and verbal-Learning things.
We are urgently looking for a Zoho Creator developer to create business application. Must be an expert in Zoho Creator, Workflows and Deluge Scripting. Must be able to work on projects without supervision. Must understand business process flow and business requirements to be implemented in Zoho Creator. Be able to create custom tools and scripts to automate manual business processes. Experience with 3rd party integration. Must have solid Zoho Creator experience and have developed large business applications. Will need to see proof of your work. No chancers and do not waste time applying if you do not have the requisite experience and knowledge!
Endurance International Group is a technology company that powers the online presence of small and medium businesses (SMBs). Through our proprietary cloud platform, we provide solutions like web and email hosting, cloud, eCommerce and eMarketing solutions, mobile business tools, etc. We cater to approx. 4.2 million individuals and businesses across the globe to help establish and expand their online footprint. What you’ll do Create an inspiring team environment with an open communication culture Monitor and track performance of direct reports Discover training needs and provide coaching and feedback to direct reports Listen to team members’ feedback and resolve any issues or conflicts Drive team engagement. Suggest and organize team-building activities Track and maintain attendance and productivity of direct reports Take ownership of escalated issues of customers Work with different teams to resolve customer issues Share customer feedback and feature requests with the Product and Engineering team Report Incidents to the relevant team and share regular updates with stakeholders until the issue is resolved. Assist the manager in driving key metrics of the team like CSAT, SLA, FCR, etc Build reports, analyze trends, and draw inferences from it. Conduct the first round of interview with candidates Who you are: Graduate from any stream (Mandatory). Engineering, BCA or BSc (IT or Computers) preferred Team handling experience (Minimum 1 year). Comfortable working in rotational & night shifts. Work Experience: 3 to 5 years experience specifically with technical support in the web hosting industry. Have an understanding of different hosting products such as Shared, Reseller, VPS, Dedicated Servers and addons like sitelock, codeguard, SSL etc. Proficient in handling a variety of web hosting related issues Ability to take ownership and work independently, handle multiple priorities, prioritize workload and meet deadlines. Analytical and problem-solving skills - Ability to analyze large sets of data using advanced excel/analytics skills. Ability and willingness to transfer knowledge and experience to colleagues and team members Ability to develop and lead a team with role-modeling the right behaviors. Ability to influence others and motivate people. Must be customer-focused with strong customer interaction skills. Outstanding written and verbal communication skills Ability to solve complex problems quickly, inventively, and resourcefully Self Motivated and highly dependable individual High degree of flexibility and agility in thought and behavior. Why you’ll love us: In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love: Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our ExpertSpeak sessions/E-learning courses to grow professionally & personally. Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences. Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don't worry! Our employee's assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members. We’ve got you covered. We are a family! From medical to life insurance, education sponsorship to interest-free loans & Flexi-leave policy - we've got your back!
We are looking for "Mainframe Production Support Analyst" for "Bangalore" Location.PLease find the details below:1) Exposure in Mainframe Production Support along with Mainframe Development.2) Exposure in java Migration system.3) strong in cobol, jcl and db2.4) strong interpersonal skill
Detailed Responsibility & Skills:- · Install, Configuration, and Tuning of the following AppDynamics Servers: Controller, Event Service Cluster, End User Monitoring, ADA, ADRUM · Reviews system design and works to continuously improve stability and efficiencies · Provides system backup recovery methodology and makes recommendations regarding enhancements and/or improvements · Formulates policies, procedures, and standards relating to system management, and monitors system resource utilization · Responsible for reducing operational downtime for critical, scheduled, and unscheduled maintenance by accelerating deployments of approved changes/fixes/updates and solutions and automate manual maintenance, deployment, diagnostic health checks, validation, and reporting · Responsible for creating proactive and reactive monitoring methods, generating customer alerts within the Enterprise Event Management and Monitoring capability · Skilled at user requirement gathering and can work independently to craft efficient monitoring, alarming solutions, and dashboards · Understands the Agile process · Ability to operationally support the underlying database as necessary · Hands-on Java and/or .Net Development · IT Operations and Application Support · Application and systems performance management, measurement and analysis. · Deployment and configuration of complex enterprise software · Solid understanding of Operating Systems (Linux/Windows) · Experience with J2EE/LAMP/Microsoft stack · Cloud and containerization experience · Strong understanding of built-in O/S monitoring and performance tools. · Working with a wide variety of platforms and application stacks. Ability to understand new application frameworks in customer environments quickly · Works with minimal direction as a seasoned resource · Support customer initiatives in their transition towards modernization · Tracks own work and backlog, familiar with Agile methodology · Prioritize own work in accordance with user priorities and stakeholder expectations · Communicates efficiently and effectively both written and verbal · Reviews system design and works to continuously improve stability and efficiencies Mandatory: · Knowledge about APM tools (NewRelic / AppDynamics / DataDog / OpenTracing) · Dotnet/Java · Linux/Windows · SQL · Reverse proxy administration (e.g.: IIS) · API · Elastic knowledge · Fault and Performance Monitoring Tools Administration Good to have: Grafana / Python / GoLang / Bash / PowerShellhttps://www.linkedin.com/feed/update/urn:li:
Essential duties and Responsibilities: • Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software. • Maintain employees' access on associated computer systems and/or phone/voicemail systems • Assist employees with Smartphones, Laptops and Tablets • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. • Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems. • Works with senior IT staff to purchase hardware and software. • Assesses functional needs to determine specifications for purchases. • In Person, Phone, Email and Ticket support with onsite and remote employees. • Manage Ticket pipeline within stated SLA's. • Performs all other duties as required. Essential Knowledge & Skills: • Knowledge of principles, methods, and practices related to payroll activities. • Knowledge of accounting procedures and practices. • Able to exercise great initiative independent judgment. • High regard for confidentiality and ability to maintain confidential information. • Ability to manage several projects and tasks simultaneously. • Solid problem-solving and business acumen skills. • Willingness to work additional hours in order to meet tight deadlines. • Exceptional written and verbal communication • Excellent customer service • Highly organized, with exceptional attention to detail • Able to thrive in a fast-paced environment • Efficient written and verbal skills in the English language Education and/or Experience: • Associates Degree in Information Systems, Business, Communications or related field • 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers • 3-7 years IT Customer Service Experience a must • Experience troubleshooting hardware issues remotely. • Experience installing software, patches and updates on Desktops and Laptops remotely • Experience troubleshooting basic network, software and printing problems • Mortgage Industry experience a plus • High School Diploma required Machines, office equipment & software: • Windows 7/8/10 desktop, laptop and tablet computers