Automobile service engineer at M-KAT LAUNCH INDIA · Ahmedabad · 1 - 3 years · ₹3L - ₹4L / yr · Profitable · Posted 20 Apr 2024
Service Engineer
No of Opening 3
Job Location: Ahmedabad
Responsibilities for Service Engineer
· Customer Complaint Resolution.
· Solving the technical problems of the customers by calls, video call or remote diagnosis (team viewer).
· Establishing programs/seminar in the areas allocated for promotion of car scanner.
· Register the diagnosis tool and generate the ID PWs Diagnostic Tools & Equipments.
· Responsible for Trouble shooting of various faults arising. For example trouble shooting of AUDI, BMW, MAHINDRA, MERCEDECES etc.
· Provide technical training to our customers, engineers and co-ordinates.
· To visit field (workshop) for new diagnosis tool update and create report of the same.
· Preparing and submitting service and customer feedback reports (Daily report).
· Generate revenue from aftersales.
· Handling overall sales and aftersales equipment warranty claims.
Qualifications for Service Engineer
· Must be equivalent Degree or Diploma in Automobile.
· Must be fluent in English and Hindi.
· Additional language will be an advantage.
· Minimum of 2 to 3 years of experience in Automobile workshop.
· Knowledge of Excel and Power point presentation.
Salary & Perks:
· Salary 25000 to 35000 Per month plus insurance plus incentive
· Insurance facilities.
· Petrol allowances.
Age for Service engineer
24 years to 30 years

About M-KAT LAUNCH INDIA
Similar jobs (1)
Position: Service Engineer – Aftersales
Location: Coimbatore
Experience: 2–6 Years
Qualification: ITI / Diploma / B.E. (Mechanical)
Roles & Responsibilities
- Provide after-sales service and technical support for material handling equipment.
- Attend customer complaints and resolve warranty-related issues.
- Perform equipment installation, preventive maintenance, and servicing.
- Conduct Pre-Delivery Inspection (PDI) before equipment dispatch.
- Train customers/operators on equipment operation and safety.
- Manage spare parts inventory, dispatch, and Annual Maintenance Contracts (AMC).
- Handle warranty extensions and mandatory machine services.
- Maintain service reports, MIS, and warehouse inventory.
- Support the growth of OEM after-sales service and spare parts business.
- Travel to customer sites for service and technical support.
Requirements
- ITI / Diploma / B.E. in Mechanical Engineering.
- 2–6 years of experience in after-sales service or field service.
- Good technical and troubleshooting skills.
- Good communication and customer handling skills.






