Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Key Responsibilities:
SEO (Search Engine Optimization):
o Perform keyword research and assist in content optimization (on-page SEO)
o Support off-page SEO efforts including link-building and outreach
o Monitor search rankings and performance using SEO tools
• Performance Marketing:
o Assist in managing and optimizing Google Ads and Meta (Facebook/Instagram) campaigns
o Track performance metrics (CTR, CPC, ROI) and suggest improvements
• Social Media Management:
o Create and schedule content for platforms like Instagram, Pinterest, and YouTube
o Help grow community engagement and follower base
o Track analytics and report on social media performance
• Reporting:
o Use tools like Google Analytics, Google Search Console, and Meta Ads Manager to generate weekly reports
o Analyze traffic sources and campaign impact
What We’re Looking For:
• Bachelor’s degree in Marketing, Communications, or any related field
• Strong interest in digital marketing and online growth strategies
• Basic understanding of SEO, Google Ads, Facebook Ads is a plus
• Eagerness to learn and work in a fast-paced team environment
Position Title: Sales Consultant – IT Solutions
Locations:
Work From Office: Rajkot, Gujarat
Remote: Available only for candidates based in Pune, Mumbai, or Delhi
Company: Elluminati Inc. (https://www.elluminatiinc.com)
Work Mode: On-site (Rajkot) or Remote (Pune, Mumbai, Delhi)
About the Role
Elluminati Inc. is hiring an experienced and articulate Sales Consultant who specializes in technical or IT solution sales. This role focuses on consulting with prospective clients, understanding their challenges, and aligning those needs with Elluminati’s software development solutions. You'll work closely with international clients, provide tailored consultations, and close deals—no cold calling or scraping required.
We are open to:
On-site candidates in Rajkot, Gujarat
Remote professionals based in Pune, Mumbai, or Delhi
Key Responsibilities
- Engage with qualified leads to understand business goals and offer customized IT solutions.
- Conduct client discovery calls, demos, and technical consultations.
- Draft tailored proposals, solution scopes, and commercial terms in collaboration with internal teams.
- Collaborate cross-functionally with product, engineering, and delivery teams for smooth client onboarding.
- Maintain accurate records and forecasts in CRM systems.
- Stay updated with industry trends and client verticals to identify new opportunities.
Skills & Experience Requirements
✅ Must-Have Skills
- 3–5 years of experience in technical/IT sales, solution consulting, or custom software sales.
- Deep understanding of software development services, SaaS, and digital transformation.
- Fluent English communication skills (spoken and written) for international client interaction.
- Track record of success in consultative sales with medium to large organizations.
- Proficiency with CRM tools such as Zoho, HubSpot, or Salesforce.
➕ Nice-to-Have Skills
- Experience working with international clients, especially from the US, UK, Gulf, or Latin America.
- Familiarity with agile development practices, discovery phases, and technical pre-sales support.
- Understanding of mobile app, enterprise software, or web platform solution selling.
Why Join Elluminati Inc.?
At Elluminati Inc., we build cutting-edge IT solutions for businesses around the globe. As a Sales Consultant, you’ll serve as a trusted advisor to international clients, guiding them through the solution selection process and closing deals that bring measurable impact. Join a team that values growth, communication, and technical excellence—whether you work from Rajkot or remotely from Pune, Mumbai, or Delhi.
We are looking for a highly organized and proactive Office Manager to oversee the daily administrative operations of our office. The ideal candidate will ensure smooth workflow, coordinate office activities, and support staff to enhance efficiency and productivity.
🎯 Key Responsibilities:
- Oversee and manage daily office operations and administration
- Maintain office supplies inventory and ensure timely procurement
- Handle correspondence, phone calls, and general inquiries
- Coordinate with vendors, service providers, and building management
- Schedule meetings, maintain calendars, and arrange appointments
- Support HR in maintaining employee records, attendance, and leaves
- Ensure office cleanliness, safety, and a well-functioning work environment
- Assist with basic bookkeeping and expense tracking (if required)
- Prepare reports, presentations, and documentation as needed
- Organize events, team meetings, and office celebrations
🛠 Requirements and Skills:
- Proven experience in office administration or management (1–3 years preferred)
- Excellent organizational and multitasking abilities
- Strong communication and interpersonal skills
- Proficiency in MS Office (Word, Excel, PowerPoint) and email tools
- Ability to handle confidential information with integrity
- Familiarity with basic accounting and procurement processes is a plus
- Graduate degree in any field (Business Administration preferred)
🎁 What We Offer:
- Competitive salary and performance-based incentives
- Supportive work environment and career growth opportunities
- Flexible working hours and leave policy (as applicable)
- Opportunities to work closely with leadership and contribute to decision-making
- Write clear, concise, and compelling content for various platforms, including website copy, blog posts, articles, social media updates, email newsletters, marketing materials, and more.
- Develop engaging and informative content that aligns with our brand voice and target audience.
- Research industry-related topics to develop original content.
- Edit and proofread content for accuracy, grammar, and style.
Content Strategy & Planning:
- Collaborate with the marketing team to develop content calendars and strategies.
- Brainstorm and pitch content ideas.
- Analyze content performance and make recommendations for improvement.
- Understand and implement SEO best practices to optimize content for search engines.
Collaboration & Communication:
- Work closely with designers, marketers, and other team members to ensure content consistency and quality.
- Communicate effectively with stakeholders to understand project requirements and deadlines.
We are hiring for MBA Marketing Freshers/experienced with Engineering graduates from Electrical, Mechanical OR Electronics stream to work with our Product Management team.
- Primary role will be helping our customers to understand product requirement for software, and Electronics products.
- It will also involves creating technical specifications and product description for online presentation.
You will get to work on new and disruptive technologies as how to commercialise the products and to fetch business in th services sector too.
Key Skills:
Intermediate MS Office/Internet.
Good research and logical skills.
Good Communication Skills
Ready to travel extensively
Job Location : Hyderabad
Amazon Web Services (AWS)
.NET
AngularJS (1.x)Job responsibilities:
Execution and Delivery:
Instill and follow good product development practices and ensure timely delivery of high-quality products by the
technical team of architects and engineers.
Familiar with agile practices as well as be able to adapt these to the needs of the business, with a constant focus
on product quality.
Application Architecture:
Lead the creation and execution of the technology strategy for the technology platforms, partnerships, and external
relationships.
Support delivery of CAPEX and OPEX and process efficiencies on a robust, secure and scalable platform.
Knowledge of microservices and AWS cloud experience is mandatory.
Product & Cost Management:
Deliver efficiencies in project management and customer interface.
Real time monitoring of PERT and costs for multiple projects
Deliver OPEX level efficiencies via superior asset management and daily tracking of fixed and variable costs,
forecast margins, profitability and cash flows while highlighting trends, outliers and opportunities.
Customer and Team Management
Create a superior differentiated experience on the mobile - delivering convenience and seamless digital experience.
Work collaboratively with partners and effectively manage the outsourced Technology team.
Candidate profile:
Must Have
Around 10-12 years of relevant experience with recent 2+ years in a leadership role managing a set of products in
technology and product engineering.
Must have deep understanding of the target audience and business and should be business oriented.
Should be able to relate to internal and external stakeholders and understand the customer pain points and
demands.
C#
HTML/CSS- Synthesize business requirements and translate them to appropriate technology solutions.
- Product development for C# and SQL based solutions.
- Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
- Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
- Coordinate software system installation and monitor equipment functioning to ensure specifications are met.
- Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
- Think strategically and balance short-term needs with longer-term business priorities
- Challenge status quo and champion new ideas throughout cross functional organizations; ability to inspire confidence and trust with peers and cross functional business teams
Required Qualifications:
- Bachelor's Degree in Computer Science, Computer Engineering, Chemical Engineering or related field
- 4+ years overall and as a C# programmer and 1.5+ years in WPF.
- Should have hands on experience on desktop application development using UWP or WPF
- Should have worked on WPF in recent projects.
- Well versed in C#, SQL, HTML5, Java Script, ASP.NET, WPF, and MVC
- Excellent communication skills
- Team oriented
Preferred Qualifications
- Familiar with project management methodology, Agile/Scrum and TFS or JIRA
- Proven experience working directly with end customers or internal business units
- Prior experience working with global development teams
- Experience in IoT environments
- Experience in working in Azure
Location: Mumbai- We-Work Chromium, Powai
Requirements: Immediate joining required
Field: Education Technology. Product is a blockbuster and has shown tremendous conversion potential (20%+) allowing significant upside for a passionate, high-energy growth hacker.
Global Operations: The position is for global operations for extremely high growth opportunity. The global operations would happen in night shifts from 1am to 10am
Profile Roles and Responsibilities include but not limited to:
- Initiating phone conversations with parents who complete the demo classes for their kids
- Intensely following up with the prospects and closing the sales within the sales cycle
- Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls
- Achieving the weekly targets in a high pressure performance driven competitive environment
- Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc
Skills/Abilities
- Exceptional communicator and influencer who can deliver sales pitch like a charm
- Result driven with experience of extremely target centric job
- Confident and persevering risk-taker who thrives in a high-performance high-growth environment
- Self-learners with high grasping ability so that you can learn about the product within 2 days
React Native
JavascriptHTML/CSS
React.js
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Full Stack Developer - Averlon