Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
tailwindcssProficiency in Tailwind CSS for development.
Experience in troubleshooting and debugging frontend applications.
Solid understanding and hands-on experience with either Angular or React.
Strong communication skills with the ability to collaborate effectively within a team.
A keen eye for detail and a passion for creating seamless user experiences.
At Bhanzu, our mission is to make math engaging, sparking curiosity and confidence in young learners. Bhanzu has successfully raised a $16.5M Series B funding round, led by Epiq Capital, with support from Z3Partners! We are changing the way math is learned and are blossoming into India's leading math education company, positively impacting students across 15+ countries. Through Bhanzu, we aim to eradicate Math Phobia across this globe, and enable our students to pursue careers in Stem Fields, Coding, Analytics, AI and much more by ensuring their core math fundamentals are strong.
About the Founder & CEO - Neelakantha Bhanu:
- Neelakantha Bhanu Prakash is the world's fastest human calculator and India’s mental math Olympic Gold Medalist. Alongside holding four world records and 50 Limca book records, Mr.Bhanu is also a TEDx speaker and educator. He believes that the skill he has been gifted with can be passed on and taught using the right methodology and initiates in the same direction. Giving his vision of completely eradicating Math phobia a headstart Mr.Bhanu has led numerous projects for developing Arithmetic skills in students across the globe.
- He has addressed audiences across 23 countries at the CommonWealth Conclaves, Future city Summits, ISB, IITs, and Multiple other global institutions and meets about the importance of Arithmetic learning in the overall development of a child.
Responsibilities of the Candidate:
- Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives
- Collating and maintaining client information in the CRM database
- Make calls to clients and respond to callback requests
- Email & WhatsApp conversations with potential leads
- Make potential leads understand our courses
- Convert potential leads into customers
- Learning & using our customer relations management software & others
- Related computer software
Requirements:
- Excellent written and verbal communication skills (English & Hindi)
- Ability to work under pressure
- Laptop is mandatory
- Must be graduated
- Willing to work in a startup environment (fast-paced)
- No. of days Working: 6 (Rotational off MON- FRI & Sat and Sun Compulsory working)
- If from other states of India must be willing to relocate in Bangalore
Hi,
We are looking for MERN Fullstack Developer. Can work remotely. Need to handle both frontend and backend. Please reply if interested.
Thanks!
Cinetoons
About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.
Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business.
What are we looking for?
- Must have proven experience of selling software services in International Markets.
- If not services we can consider people with experience of selling software products as well.
- Somebody who has experience of end to end sales cycle
- Somebody who has worked in a revenue based target environment.
- Should be mature, empathetic, self-driven and creative.
- Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
- Adapative for working as per different timezone.
- Should able to take at least 6 to 7 Introduction meetings with clients.
Benefits:
- Opportunity to build & scale the Sales team
- Incentives on achieving the targets
- Work from home on an approval basis
- Opportunity to travel & represent organisation on various forums, conferences etc.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptExp: Min 3yrs
Strong in Java Development and React js, Springboot, Hibernate, SQL, MangoDB.
Experience with agile practices, quick iterations, and integration of regular feedback.
Good understanding of all aspects of the Software Development Lifecycle.
Quick learning skills and good.
communication skills.
Should be ready to work from office. Currently work from office.
This is an urgent requirement as the project starts soon.
Identifying sales opportunities through extensive market research.
Selling different products and services of website to potential customers.
New client acquisition and help them understand the various online solutions available with the business.
Maintaining relationship and growing business from the existing clients.
Maintaining up to date knowledge about competitive positioning in the marketplace.
Executing cold calls and email campaigns to generate new sales prospects.
E- Mail Content Marketing.
Technical Content Development.
HTML/CSSJavascriptAngular (2+)AngularJS (1.x)Location: Nashik/Pune/Bangalore
Responsibilities:
1) Implement product features that are secure, scalable, robust and easy to implement and maintain.
2) Work independently within self-organizing Agile teams.
3) Plan and identify solutions and risks in assigned work.
4) Be responsible for implementing features, provide bug fixes, reviewing code quality to ensure
they work well at cloud scale.
5) Take pride of ownership in code and product features delivered.
Skills:
1) Strong experience in developing enterprise web applications.
2) Expertise on the Microsoft technology stack (ASP.NET MVC 3.5 / 4.0 / 4.5 / .Net Core, Web API,
SQL Server).
3) Candidate needs to be a full stack developer
4) Experience developing applications using following technologies: Microsoft Visual Studio, .NET
Framework, .NET Core, Entity Framework, C#, Angular 6, ASP.NET and WCF Web Services,
ADO.NET, SQL, MVC, REST calls, creation of REST APIs
5) .Net Core is mandatory
6) Experience with GitHub
7) Experience with Cache server integration is a good to have skill (Ncache, Memcache, etc)
8) Good knowledge of Client-side scripting – JavaScript and JQuery, Kendo
9) Knowledge of design patterns is required.
10) Ability to deliver software and artefacts independently.
11) Good understanding of project architecture and software development processes
Python- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Analysis, Automate and backtest the existing strategies
- Employing statistical applications to visualize and/or transform the distribution or dispersion profile of individual signals and support the mathematical formulation of multiple signal algorithms to rank securities for investment.
- Candidates should have strong coding skills in Python (NumPy, Pandas, matplotlib, Zipline) /Django/Java script etc.
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Must have Database knowledge like Open source, PostgreSQL, MySQL/SQ
Learnability, teamwork and flexibility are important traits we look for.
JavascriptHTML/CSS- 4-15 years experience in Perl Development with a working knowledge of the following web development stack: HTML/XHTML, CSS, JavaScript, Apache/Nginx .
- Extensive experience with OO Perl.
- Proficient with building/managing relational databases.
- Any perl based web frameworks ( Mojolicious, Catalyst, Dancer , CGI Application).
We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.
The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.
The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.
Responsibilities
- Design and implement business strategies, plans and procedures
- Set comprehensive goals for performance and growth
- Establish policies that promote company culture and vision
- Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
- Lead employees to encourage maximum performance and dedication
- Evaluate performance by analyzing and interpreting data and metrics
- Write and submit reports to the CEO in all matters of importance
- Assist CEO in fundraising ventures
- Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
- Manage relationships with partners/vendors
Requirements
- Proven experience as Chief Operating Office or relevant role
- Understanding of business functions such as HR, Finance, marketing etc.
- Demonstrable competency in strategic planning and business development
- Experience in fundraising will be a plus
- Working knowledge of data analysis and performance/operation metrics
- Working knowledge of IT/Business infrastructure and MS Office
- Outstanding organizational and leadership abilities
- Excellent interpersonal and public speaking skills
- Aptitude in decision-making and problem-solving
- BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon