Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.
Areas of Responsibility: -
· Responsible for explaining our products’ technical functionalities and benefits to potential customers.
· Responsible for working closely with the sales product team & helping to drive product adoption & sales success.
· Handle technical questions during demonstrations.
· Handle technical troubleshooting issues.
· To Keep the management informed about the product promotional activities.
· Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.
Role: Direct Sales Executive
Location: Hyderabad
Type of job: Full-Time
Responsibilities
- Presenting the products and services to the customers.
- Identifying potential customers via cold calling.
- Working in collaboration with the team members.
- Meeting the monthly sales goals and expectations.
- Taking feedback from the customers and working on them.
- Writing sales contracts as per the company’s requirements.
- Making sure the customers are well informed about the sales proposal.
- Tracking and analyzing the sales performance metrics.
- Understanding the current market potentials.
- Resolving customer complaints and issues if any before making the sale.
- Building a positive relationship with the customers.
- Making sure to provide excellent customer service and customer satisfaction.
- Preparing monthly sales reports and presenting them to the higher management.
- Staying up-to-date on the latest technologies and developments in the industry.
Requirements:
- A proven track of sales record will be advantageous.
- Good networking and people skills are required.
- Excellent oral and written communication skills.
- Excellent Convincing skills.
Across Asia, and Africa with our headquarters in India, branches in Singapore, and Johannesburg.
Perks:
- Incentives based on sales
- Travel Allowance.
WHO ARE WE?
- We are extremely delighted to introduce our successful Enterprise. We Qurinom Solutions, offer you the best assistance for your business in information technology. Our multifaceted team of highly qualified and experienced people from diverse professional fields assures you of superior quality of Products & services in almost every domain. Precision and punctuality towards services are our forte. We are obliged to serve our customers & clients in a versatile manner.
WHAT We do
- We build large-scale applications over mobility over AI, Image processing, ML, and NLP and also serve hedge clients across Asia, Africa helping our clients with cutting-edge services like Digital transformation, IT Consulting, UX/UI Modernization, VR/AR, Cloud migration, Embedded Systems, IoT & Blockchain.
WHY Join US?
- Creating an Employee friendly environment is our assurance.
- Your growth and development, excelling in your career is our responsibility.
- Will be a great Team Player working closely with the stakeholders in the company.
.NET
C#3-8 years
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Requirements:
1. RECENT EXPERIENCE - Has worked on VB .NET over recent 1 year
2. VB.NET/ASP .NET with SQL server experience
3. Web application development with hosting on IIS experience.
4. Basics of Jquery
5. good communication skills
6. good attitude/team -working skills
Java
Spring Boot
Key Responsibilities/Duties:
· Develops and enhances software applications through coding and testing.
· Writing well designed, testable, efficient code
· Involves in code reviews and training.
· Contributing in all phases of the development lifecycle
· Delivers highest quality software by creating unit test plans and testing code thoroughly.
· Adept with the tools, applications, and processes used for software development.
· Implements solutions as designed in technical documentation specification and coding standards.
· Creates project documentations and coordinates technical issues.
· Knows the business rules and concepts, software specifications and designs provided by the technical lead and apply them in completing the assigned task.
Qualification: Bachelors or Master’s degree in Computer Science or Engineering.
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)Roles and Responsibilities
We are seeking an experienced .NET -Tech Lead / Technical Architect, responsible for building, designing, and architecting .NET web-based applications using .Net Core, Web APIs, MVC, C#, etc. Must know React JS. Looking for an experienced resource who has worked in technologies agnostic approach. Resource should be responsible for providing solutions for technical issues to the team which can improve product quality. Having good exposure to Microservice Architecture Implementation. Will perform mixed contributor roles where 70% as IC (Individual contributor) and the rest 30% are in leading/helping/reviewing, designing, and documentation of modules.
Skills Must have
- Min 8+ years of experience in designing, Coding, deployment & developing web-based applications using the latest .NET technologies Net Core, Entity Framework, ASP.NET, C#, MVC, LINQ, Web API, etc.
- Candidate must have GitHub, open source contribution, or at least related demonstratable codes in his/her machine to showcase coding styles.
- Must Know React JS and worked with React JS before
- Sound understanding of technology & software development methodologies, especially in developing custom products for customers.
- Hands-on experience in the latest versions of .NET Technologies.
- Experience in Software Architecture such as CQRS, Domain Driven, and MVC.
- Must have excellent experience in JavaScript.
- Proven experience in creating & design RESTful APIs /Web APIs.
- Experience with MS SQL databases - writing queries, store procedures, tables, views, triggers, functions, and SQL Jobs.
- Should have good exposure in writing code for Microservices-based products.
- Hands-on experience in .Net Core and Microservices.
- Unit/Integration testing
- Message Queuing Tool: Azure Service Bus/Kafka/RabbitMQ (or any other messaging tool)
- Containerization Architecture: Docker/Kubernetes
- API Service Architecture: Enterprise-level designing and writing exposure in Microservices
- Azure Cloud platform
- CI/CD
- Agile methodology
- Azure DevOps
Selection Process
A take-home assignment is given to all shortlisted candidates and they must complete the assignment in a couple of days as much as possible to go to the next round. The second round is a verbal technical round where you will be asked technical and functional questions.
Our Ideal Candidate comes with :
- Willing to contribute and speak up with a view or opinion and add value by questioning and probing where necessary to ensure a thorough and robust solution.
- Drive high standards on quality, delivering solutions on time
- Candidate, in recent times, has been hands-on in full-stack enterprise technologies on the user interface, middleware frameworks, and database management. Has a deep understanding of multiple technology stacks/languages/tools and their pros/cons.
- Candidates must have Strong analytical and problem-solving skills.
- Strong interpersonal communication skills.
- Ability to lead initiatives and people toward common goals.
- Working knowledge of systems infrastructure
- Good to have experience in working on a large complexed product & very large scalable applications or websites with huge data sizes.
- Excellent oral and written communication, presentation, and analytical skills roles and Responsibilities
PS: It is permanent Work From Home opportunity working with a UK Govt aided company.
NodeJS (Node.js)
MongoDB
Job Description:
Should have good knowledge of GL,AR,AP & Assets
Should have worked on CO, MM & SD Integration
3 to 4 Years in SAP FICO with in depth functional knowledge for basic reporting. Experience in SAP BW / Native HANA with Functional experience in Finance or Controlling or Sales and distribution -good to have techno-functional.
Responsibilities:
Understanding the business requirement of the organization
Preparation of Blueprint for implementing the project.
Implementation of the project.
Validate the reports requirements
Validate any changes in customizing.
Provide training to end-user.
Sort out day-to-day queries of end users.
Enhancement of the SAP for the end user based on requirements.
React.jsJavascriptHTML/CSS
Redux/FluxJob Description
Experience should have minimum 2 years.
Proficient with ReactJS/Redux
Designing and developing user interface solutions for websites, web and Mobile applications.
Design product and website layouts, assets, flows, sitemaps etc.
Create and maintain UI guidelines and templates.
Extensive knowledge of web technologies and building large scale web applications.
Expertise in JavaScript, HTML5 and CSS3 and Adoptive / Responsive web Design & Cross browser experience.
Expertise with cross-browser, cross-platform, and design constraints on the web.
Interact with other team members to incorporate innovations and vice versa.
Experience in working with Agile Methodology.
Ability to solve problems creatively and effectively.
Should possess excellent communication skills.
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Full Stack Developer - Averlon