
Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

Similar jobs
We are seeking a skilled Shopify Developer with 3-4 years of experience in theme customization, custom app development (both public and private), and plugin development for Shopify. The ideal candidate will have a strong understanding of Shopify’s platform and ecosystem, excellent problem-solving skills, and a passion for delivering high-quality e-commerce solutions.
Key Responsibilities:
- Customize and optimize Shopify themes to meet client specifications.
- Develop custom Shopify apps (both public and private) to extend the functionality of the Shopify platform.
- Create and integrate custom plugins for Shopify stores.
- Collaborate with the design and marketing teams to implement new features and improvements.
- Troubleshoot and resolve issues related to Shopify stores, apps, and plugins.
- Stay updated with the latest industry trends and best practices to ensure the highest quality of development work.
- Provide technical support and maintenance for existing Shopify stores.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3-4 years of hands-on experience with Shopify development.
- Strong proficiency in Liquid, HTML, CSS, JavaScript, and other relevant web technologies.
- Experience with Shopify theme customization and development.
- Proven experience in developing custom Shopify apps (both public and private).
- Knowledge of Shopify API and its usage.
- Familiarity with version control systems (e.g., Git).
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and the ability to work collaboratively in a team environment.
- Ability to manage multiple projects and meet deadlines.
- Experience with e-commerce platforms and a good understanding of e-commerce best practices.
About the Role
The PMO Manager You will oversee resource allocation, financial project controlling, and overall delivery management. Your goal is to ensure the right people are on the right projects at the right time, ensuring that budgets are respected and delivery timelines are met.
Key Responsibilities
- Resource Orchestration: Manage workload, vacation planning, and project assignments for the entire team.
- Project Controlling: Monitor project budgets and delivery milestones to ensure financial health.
- Agile Integration: Attend daily Scrums to gain real-time transparency into team capacity and roadblocks.
- Dynamic Re-allocation: Quickly shift resources between projects based on shifting priorities and daily insights.
- Skill Management: Track team skillsets, identify "skill gaps," and plan for training or new staffing needs.
- Strategic Oversight: Participate in Steering Committee (SteerCo) meetings to report on delivery status.
Requires Technical Skills
- Project Management Tools: Strong proficiency in Azure DevOps, Jira, or similar task-tracking platforms.
- Reporting & Analysis: Advanced skills in MS Excel (for budgeting/controlling) and MS Project.
- Communication Suite: Mastery of MS Teams, PowerPoint, and Word for stakeholder reporting.
- D365 Exposure: Familiarity with Dynamics CRM environments is highly preferred to understand the project landscape.
Qualification & Preferred
- Education: Degree in IT, Business, Engineering, or equivalent professional training.
- Experience: Proven track record in a PMO role is mandatory. Must have experience in project controlling and process optimization.
- Good to Have: Professional project management
- Process Knowledge: Deep understanding of the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).
About the company
KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.
Job Description
Position: SAP S4 HANA
Education Qualification: CA OR MBA in Finance
Experience:
- 8-12 years of experience as an accountant in NON- Financial services sector (Should not be financial services, ideally manufacturing, can be other services)
- 2-5 years of minimum experience in the SAP S4 HANA
- Financial services sector experience- DO NOT APPLY PLEASE
Location: Bangalore, Gurgaon, Mumbai
CTC: 25-40 LPA pa, commensurate with experience
Skill requirement
- Proven experience in ERP implementations (SAP ECC, SAP S/4 Hana, Oracle EPBCS, Oracle fusion)
- Strong expertise in finance modules (R2R, FA,AR,AP, Project Accounting, Costing, Margin Analysis)
- Experience with emerging technologies are (RPA, AI) and EPM tools (SC/Anaplan, One stream, Oracle PBCS)
- Outstanding analytical and communication skills
- FICO certification would be an advantage
- Experience in managing large scale finance transformation projects
- Strong project management skills with a focus on delivering high quality results
- Ability to work in a fast-paced dynamic environment
- Excellence stakeholder management and relationship building skills
- Proficiency in data analytics and advanced data analytics tools
- Experience with cloud-based finance solutions
- Knowledge of regulatory and compliance regulation in finance
- Ability to adapt to different industries and remain current on economic developments
Responsibilities
- Lead the implementation of SAP S/4HANA from inception to completion.
- Collaborate with cross-functional teams to define project scope, goals, and deliverables.
- Develop and manage project plans, timelines, and budgets.
- Ensure successful integration of SAP S/4HANA with existing financial processes and systems.
- Provide expert guidance on best practices for all accounting related processes.
- Conduct training sessions and workshops for end-users to ensure smooth adoption of new tools.
- Monitor and report on project progress, identifying and mitigating risks as needed.
- Work closely with stakeholders to gather requirements and translate them into technical specifications.
- Drive continuous improvement initiatives to enhance financial reporting and consolidation processes.
- Stay updated on industry trends and emerging technologies in finance transformation.
Job Description
Position Summary:
We are looking for a Mobile application developer responsible for the development and maintenance of applications aimed towards iOS, including mobile phones and tablets. Your primary focus will be the development of such applications and their integration with other services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. You will be responsible for the product development with quality and by following the engineering practices. The candidate should be a team player who should be able to code, do the peer code review, defect fixes wherever needed on the existing product.
Responsibilities:
Design and build applications for iOS
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Innovative thinking for problems solutions. Solid implementation
Identify and correct bottlenecks and fix bugs
Achieving Code, module delivery dates within time
Help maintain code quality, organization, automatization, and documentation
Uses Agile Scrum Methodology for software development
Develops unit tests for all new code
Has all code changes peer reviewed and must peer review code when required
Provides input for documentation of new or existing programs
Well versed with usage of debugging tools to analyze and solve complex problems independently
Diagnose and resolve complex level issues of application
Participate in interactions with all levels of personnel with different teams Skills:
Proficient in all versions of Swift, with a good knowledge of its ecosystems
Solid understanding of object-oriented programming
Experience in App Store distribution process and Enterprise distribution of Apple
Good knowledge of performance limits and characteristics
Knowledge of memory management and multi-threading, background thread handling and iOS file systems
Knowledge of private framework in swift and objective C languages
Experience with embedded databases and other system datastores
Experience of automated testing platforms and unit tests for Mobile applications
Familiarity with RESTful APIs to connect to back-end services
Good sense of UI design and a user-oriented focus Knack for benchmarking and optimization Proficient understanding of code versioning tools e.g. Git
Hands on experience in using Jenkins
Familiarity with continuous integration
Good Knowledge in design patterns
Excellent interpersonal and written communication skills in English
Good time management skills
Certification of iOS development, swift language will be value added Experience with Cocoa APIs on iOS and Apple frameworks AR, ML and swift UI is good to have
2-4 years of work experience in Mobile application development.
Pay/compensation: Benefits: Health Insurance (including for Parents); Personal Accident Cover.
Responsibilities and Duties
Develop high-quality software design and architecture.
Achieve the timeline with quality delivery of assigned tasks.
Able to do technical analysis and code review.
Able to troubleshoot internal & production bugs.
Coordinate and support to project co-ordinator/project manager.
Development coding standards are achieved.
Work with internal teams to understand and analyse their needs and to ensure that proposed solution caters to same.
Adopt new technology in quick time.
Implement Unit tests and Functional tests to ascertain highest quality of deliverables.
Identify, prioritize and execute tasks in the software development life cycle.
Understand business needs and know how to implement needs in system to meet business needs.
Able to create the technical documents.
Able to leading team members and planning of team’s task.
Design, develop, modify, implement, and support software components anywhere in the software stack.
Work in close partnership with cross-functional teams and management.
Requirements
Having knowledge of ASP .Net / .net core, Web API, Micro Services, JavaScript, jQuery, Bootstrap, Flutter.
Having good Release management, Cloud Management & Data base management knowledge
Having fluency in Agile methodology
Having knowledge of Power BI / Tablue will be added advantage
Soft skills – Manager level skill
Critical thinker and creative mindset and the ability to approach a problem creatively.
Ability to provide in-depth evaluation and analysis of unique complex technological issues.
Pioneered over the last 25 years by an eminent professor at Harvard Business School, this independent body effectively conducts indigenous research, offers academic and executive courses, extends advisory services to the Government and corporates as well as organises various events. It studies competitiveness of nations, regions and cities and generates suitable guidelines for business ventures and those in governance. It indeed offers unique and relevant solutions for socio-economic problems.
What you will do:
- Leading a team of researchers in certain projects, if and when required by the business
- Understanding the competitive landscape within each market
- Proposing research studies that will lead to impactful business decisions
- Developing and establishing a well-defined roadmap before starting a research project
- Working hand-in-hand with the business in understanding the various market, economic or such questions which are to be answered through relevant research
- Designing the research methodology and also Identifying and locating relevant information related to the particular research
- Identifying various data sources, collecting and analyzing data relevant to the research topic and also supporting in report-writing
- Performing statistical and qualitative analysis of data related to markets and competitors
- Planning and implementing project research processes and methodologies
- Monitoring the project output, analyzing the final conclusion and utility of the same in line with the business needs
Desired Candidate Profile
What you need to have:
- Masters in Economics or Public Policy is a must
- 3 – 5 years of experience in managing research process and outcomes
- Excellent communication skills and exceptional attention to details
- Ability to gather relevant data from various sources
- Strong problem-solving skills
- Strong quantitative and qualitative analysis skills
- Experience in leading a team of researchers is preferred
Identify relationships and converting to
sales force custom objects, lookup
relationships, junction objects, master-
detail relationships.
Expertise in Force.com technology stack:
APEX, Visual Force, SOQL,SOSL.
Extensive experience of using declarative
features like validation rules, workflows,
approval processes, sharing rules
automation for satisfying
complex business process automations.
Worked extensively on various
salesforce.com standard objects like
Accounts, Contacts, Opportunities,
Products, Cases, Leads, Campaigns,
Reports and Dashboards
• Hand on experience with Apex Language,
Apex Trigger, Apex Class, Asynchronous
Apex and Visual Force (Page, Component
& Controllers) .
• Good exposure of designing Lightning
components, Lightning Design System
• Good exposure of Salesforce Integrations
using SOAP and REST APIs
• Working knowledge of SQL
• Salesforce Certified candidates shall be
preferred
• Understanding of the DevOps model
• Understanding of the CI/CD pipeline for
deployments










