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Customer Service Executive

at Customer Service Executive

Agency job

via HR BIZ HUB

0 - 2 yrs

₹1L - ₹3L / yr

Mumbai

Skills

Communication Skills

Problem solving

Time management

language proficiency

Technical support

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
Empathy: Ability to empathize with customers and provide support in a compassionate manner.
Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
Adaptability: Flexibility to adapt to changing situations and customer requirements.
Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

Product/Service Knowledge: Familiarity with the company's products or services.
Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
Time Management: Efficient time management skills to prioritize and meet deadlines.
Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

Job Title: Customer Service Executive

Job Description:

Must-Have Skills:

Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
Empathy: Ability to empathize with customers and provide support in a compassionate manner.
Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
Adaptability: Flexibility to adapt to changing situations and customer requirements.
Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

Product/Service Knowledge: Familiarity with the company's products or services.
Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
Time Management: Efficient time management skills to prioritize and meet deadlines.
Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

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4 candid answers

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Opportunity Summary:

We are looking for an enthusiastic and dynamic individual with an overall experience of 4 – 6 years to join Upland India as a Salesforce CPQ Specialist for our Upland Shared Services Organization (SSO). The individual will work projects and break/fix support items in Salesforce.

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Take full ownership of the Salesforce CPQ implementation through all phases of development
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Soft Skills

Thrives collaborating in a team environment with a diverse range of people
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Excellent Communication skills
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Opportunity Summary:

What would you do?

Take full ownership of the Salesforce CPQ implementation through all phases of development
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Meet with internal clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment
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What are we looking for?

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Thrives collaborating in a team environment with a diverse range of people
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Job Profile

Profile: Audit & Taxation

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Qualification: Semi qualified CA/

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Skills:

Excel, MS Office

Working Days -Time

6 Days (mon-Sat) 10-7

Recruiter Instructions

Job Profile

Profile: Audit & Taxation

Qualification: Semi qualified CA(drop out)

Years of Experience: 5-6 years

Location: Lower Parel

Salary: 50000-60000

Qualification: Semi qualified CA/

Roles & Responsibilities:

Having Experience in Statutory Audits of Companies & Banks.

Having Domain knowledge of GST, ability to develop team and lead Indirect Tax Practice and Work under Pressure

Proficiency in Taxation Laws, Accounting Practices, Audit

Major experinec in Direct Taxation

Indirect Taxation

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Desired profile of the candidate

Having knowledge of Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting

Skills:

Excel, MS Office

Working Days -Time

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Recruiter Instructions

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at codersbrain

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ASP.NET

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.NET (with Angular).

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.NET (with Angular).

Job Description:

· Must be very strong in UI framework (Angular)

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· Working experience in Web services (SOAP/Restful) integration, failure analysis etc...

· Hands-on development experience using JavaScript, HTML5, CSS 3, AJAX, JSON, Bootstrap, Angular.

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Understand current state architecture, including pain points.
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3+ years of experience in developing CI/CD & ML pipelines for end-to-end ML model/workloads development
Strong knowledge in ML operations and DevOps workflows and tools such as Git, AWS CodeBuild & CodePipeline, Jenkins, AWS CloudFormation, and others
Background in ML algorithm development, AI/ML Platforms, Deep Learning, ML Operations in the cloud environment.
Strong programming skillset with high proficiency in Python, R, etc.
Strong knowledge of AWS cloud and its technologies such as S3, Redshift, Athena, Glue, SageMaker etc.
Working knowledge of databases, data warehouses, data preparation and integration tools, along with big data parallel processing layers such as Apache Spark or Hadoop
Knowledge of pure and applied math, ML and DL frameworks, and ML techniques, such as random forest and neural networks
Ability to collaborate with Data scientist, Data Engineers, Leaders, and other IT teams
Ability to work with multiple projects and work streams at one time. Must be able to deliver results based upon project deadlines.
Willing to flex daily work schedule to allow for time-zone differences for global team communications
Strong interpersonal and communication skills

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Job description:

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Job description:

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Responsibilities:

1. Set project timeline

2. Monitor project deliverables

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4. Monitor project burndown charts

5. Monitor employee's performance with KPI's

6. Update relevant stakeholders or team members on the project progress

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Working with a multitude of clients populating the FTSE and Fortune 500s, Audit Partnership is a people focused organization with a strong belief in our employees. We hire the best people to provide the best services to our clients.

APL offers profit recovery services to organizations of all sizes across a number of sectors. APL was borne out of a desire to offer an alternative from the stagnant service provision on offer in the profit recovery industry.

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Someone who is enthusiastic and eager to learn
Very good command of English and excellent communication skills

Perks & Benefits:

A fantastic work life balance
Competitive compensation and benefits
Exposure of working with Fortune 500 organization
Expert guidance and nurture from global leaders
Opportunities for career and personal advancement with our continued global growth strategy
Industry leading training programs
A working environment that is exciting, fun and engaging

About Company:

Headquartered in the UK, we have expanded from a small team in 2002 to a market leading organization serving clients across the globe while keeping our clients at the heart of all decisions we make.

Job description:

What we are looking for:

1-2 years of previous experience in a similar role
Data analysis and conversion skills using Microsoft SQL Server is essential
An understanding of relational database design and build
Schema design, normalising data, indexing, query performance analysis
Ability to analyse complex data to identify patterns and detect anomalies
Assisting with ETL design and implementation projects
Knowledge or experience in one or more of the key technologies below would be preferable:
- Microsoft SQL Server (SQL Server Management Studio, Stored Procedure writing etc)
- T-SQL
- Programming languages (C#, VB, Python etc)
- Use of Python to manipulate and import data
- Experience of ETL/automation advantageous but not essential (SSIS/Prefect/Azure)
A self-starter who can drive projects with minimal guidance
Meeting stakeholders to agree system requirements
Someone who is enthusiastic and eager to learn
Very good command of English and excellent communication skills

Perks & Benefits:

A fantastic work life balance
Competitive compensation and benefits
Exposure of working with Fortune 500 organization
Expert guidance and nurture from global leaders
Opportunities for career and personal advancement with our continued global growth strategy
Industry leading training programs
A working environment that is exciting, fun and engaging

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Hiring for TOP MNC Bpo's - Customer / Technical Support

Agency job

via Black and White Business Solutions Pvt Ltd by Shivani G

Remote, Bangalore

2 - 7 yrs

₹2L - ₹4L / yr

Customer Support

Communication Skills

BPOS

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Voice processing

Hi dear Applicant,

Hiring for Multiple MNC Bpo’s, One day interview process, just 2 rounds of interview

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Customer Support : Voice & Non-voice

Health Care
Accounts Receivable
Medical Billing
Insurance
Banking / collections
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IT Help Desk
Desktop Support
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Day / UK / US Rotational Shifts
15k to 35K Take home
Two way Transport
Unlimited incentive Structure
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Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply
Candidates with Graduation Backlogs can apply.

Documents Required :

Fresher :

10^th / 12^th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Cad ID

Experience :

Previous Companies Offer letter / relieving letter / one month pay slips
10^th / 12^th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Cad ID

*************PLEASE DO REFER YOUR FRIENDS*************

Hi dear Applicant,

Hiring for Multiple MNC Bpo’s, One day interview process, just 2 rounds of interview

Openings :

Customer Support : Voice & Non-voice

Health Care
Accounts Receivable
Medical Billing
Insurance
Banking / collections
Accounts & Finance

Technical Support : Voice & Non-voice

Technical Trouble Shooting
Hardware and Networking
IT Help Desk
Desktop Support
Technical Chat / Email Support
Application Support (Voice)
IT Trouble Shooting

Benefits :

Day / UK / US Rotational Shifts
15k to 35K Take home
Two way Transport
Unlimited incentive Structure
No registration Fees

Skills Required :

Should be flexible with rotational Shifts
Manageable or Good English Communication Skills
Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply
Candidates with Graduation Backlogs can apply.

Documents Required :

Fresher :

10^th / 12^th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Cad ID

Experience :

Previous Companies Offer letter / relieving letter / one month pay slips
10^th / 12^th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Cad ID

*************PLEASE DO REFER YOUR FRIENDS*************

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JD:
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• Strong Knowledge on Adobe Photoshop, Illustrator, Adobe XD.
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profile

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Agile based organization, with bi-weekly sprints on long-term project

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Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.)
Working with the CTO to build the roadmap and agile based organization required.
Receive and react to product feedback from all internal and external stakeholders
Create and optimize company web applications
Product KPIs, and product releases on a recurring basis
Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
Contributing to deliver the expected results from a usability and engagement perspective

About You:

With strong software product background, and extraordinary capabilities in terms of product strategy development and usability
3-6+ years robust experience on developing software products in an agile based organization
Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
Clear examples of products managed or developed during his/her career
Strategic thinking: you are able to think at the strategic level and make the link with the pixel level
Able to work in a flat and transparent manner within a fast paced environment
Results oriented
Academic education in tech/product/digital related careers
High level english (spoken and written). Spanish at any level would be a great plus.
Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)

Skills:

Great flavour towards software products
High expertise and excellence on software usability and user experience optimization. Expertise in software design
Sensitivity towards customers and users
Data driven decision making
Deep knowledge of the digital world
Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
ReactJS on typescript with class and hooks
Experience with responsive design
Css with less compiler experience
Long SPA development using json web tokens security
AntD library would be a plus
Experience in working with tech teams, on an agile based style
Proactive and able to take initiative. Decisive and resolute
“Out of the box” thinker
Creative thinker
Works well in a team and with a wide range of people from different backgrounds and ages
Organised and methodical
Succeeds under pressure
Is able to have fun and keep a positive atmosphere in the team

Location of Headquarters: Madrid, Spain

Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India

This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.

Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)

Front-end Developer

*H1 is the future of digital banking.

*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.

About the Job:

H1 seeks front-end developers with experience on React, UX and responsive layout for our development team

In this role, you will report directly to the CTO

Agile based organization, with bi-weekly sprints on long-term project

Responsibilities:

Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.)
Working with the CTO to build the roadmap and agile based organization required.
Receive and react to product feedback from all internal and external stakeholders
Create and optimize company web applications
Product KPIs, and product releases on a recurring basis
Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
Contributing to deliver the expected results from a usability and engagement perspective

About You:

With strong software product background, and extraordinary capabilities in terms of product strategy development and usability
3-6+ years robust experience on developing software products in an agile based organization
Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
Clear examples of products managed or developed during his/her career
Strategic thinking: you are able to think at the strategic level and make the link with the pixel level
Able to work in a flat and transparent manner within a fast paced environment
Results oriented
Academic education in tech/product/digital related careers
High level english (spoken and written). Spanish at any level would be a great plus.
Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)

Skills:

Great flavour towards software products
High expertise and excellence on software usability and user experience optimization. Expertise in software design
Sensitivity towards customers and users
Data driven decision making
Deep knowledge of the digital world
Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
ReactJS on typescript with class and hooks
Experience with responsive design
Css with less compiler experience
Long SPA development using json web tokens security
AntD library would be a plus
Experience in working with tech teams, on an agile based style
Proactive and able to take initiative. Decisive and resolute
“Out of the box” thinker
Creative thinker
Works well in a team and with a wide range of people from different backgrounds and ages
Organised and methodical
Succeeds under pressure
Is able to have fun and keep a positive atmosphere in the team

Location of Headquarters: Madrid, Spain

Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India

This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.

Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)

Codalyze Technologies - Javascript Developer - AngularJS (1-3 yrs)

at Codalyze Technologies

4 recruiters

Posted by gaurav kumar

Mumbai

1 - 3 yrs

₹5L - ₹6L / yr

Javascript

AngularJS (1.x)

nodejs

webpack

css3

DEVELOPMENT AT CODALYZE : - You'll help create and build beautiful software that matters using modern JavaScript and software development best practices (Agile, TDD, Continuous Delivery). As a developer for Codalyze, you'll be joining a diverse community of people who are passionate about modern JavaScript and its ability to change the world. You'll get to work on a wide range of projects, using the latest JS frameworks building for the web & mobile, working with a tight knit team of talented individuals. YOUR IMPACT AND GROWTH : - Opportunity to work with one of the most exciting modern JavaScript software companies; placed in Powai, Mumbai. - Play a big part in the success of Codalyze. - You'll be a part of a small impactful team - because we use agile/scrum, you- ll be personally involved in decisions on how we- ll build out our products for our clients. HOW WE WORK : You'll join a tightly-knit team consisting of JS Developers who collaborate to build web and mobile apps (Ionic/Cordova, React Native) for our clients. Most projects are new and won- t require you to deal with a lot of legacy code. We work with modern JavaScript across a range of frameworks and technologies, on the client as well as on the server: Angular, Angular 2, React, NodeJS, TypeScript, ES6, Babel, Flux. (You don't need to be proficient with all of those things to start). Our approach to making software stresses teamwork and close interaction with our clients. We rely on a well thought-out process based on Scrum, continuous delivery, and test-driven development. This process allows us to build software in a way that sets you up for success, allowing you to exercise your creativity and building software that matters without all the red tape, hierarchy and politics. We avoid sharply defined roles: everyone gets to partake in all aspects of their project and to try their hand at new things. Our developers do not just develop: they also help our clients think through product features, contribute to design, and test. We work for many clients in an exciting range of industries: consumer internet, education and fin-tech. We have worked with both startups and enterprises WHAT YOU BRING TO THE TEAM : - 1-3 years experience of web application development using angularJS. - Solid understanding of JavaScript. Bonus points if you have some exposure to server side javascript and python. - Proficiency in javascript bundling tools, such as Webpack and Gulp. - Solid understanding of styling responsive websites using CSS, SCSS - Bonus points if you have an eye for design. (BTW, all our designers can code.) - Great interpersonal skills - we are a close knit team and work together to solve problems. - A desire to follow a software development process that helps you sleep better at night. - Great problem solver and ability to reinvent oneself - We are always looking at ways we can do things better, sometimes there is no path to follow. - Proactive and self starter - we hire folks that have a deep desire to do better and be better, you won- t be micromanaged in this role. (We want to hear your voice.) - Passionate about learning - You- ll help identify new technologies and approaches to problems. (Web development and especially JS is always evolving.) ABOUT US : Based out of Powai, Mumbai, Codalyze is a diverse community of people committed to using modern JavaScript and software development best practices to build beautiful web & mobile applications for our clients. We are dedicated to helping startups and enterprises move to the modern web. We specialize in using modern JavaScript frameworks (such as AngularJS, React, and Node.js) and a UX-driven development process to build next-generation web applications that deliver a compelling user experience for significantly less development effort compared to legacy server-side web development techniques. Our agile development process, built around continuous delivery, ensures clients are never more than a moment away from jumping on the next business opportunity or responding to the next market event. PS : OUR PROCESS : Based on your prior experience you might have to undergo a training spanning 2-6 weeks. Please email your Resumes to gaurav@codalyze.com mentioning following details: - Expected salary - Experience working on web and mobile applications.

DEVELOPMENT AT CODALYZE : - You'll help create and build beautiful software that matters using modern JavaScript and software development best practices (Agile, TDD, Continuous Delivery). As a developer for Codalyze, you'll be joining a diverse community of people who are passionate about modern JavaScript and its ability to change the world. You'll get to work on a wide range of projects, using the latest JS frameworks building for the web & mobile, working with a tight knit team of talented individuals. YOUR IMPACT AND GROWTH : - Opportunity to work with one of the most exciting modern JavaScript software companies; placed in Powai, Mumbai. - Play a big part in the success of Codalyze. - You'll be a part of a small impactful team - because we use agile/scrum, you- ll be personally involved in decisions on how we- ll build out our products for our clients. HOW WE WORK : You'll join a tightly-knit team consisting of JS Developers who collaborate to build web and mobile apps (Ionic/Cordova, React Native) for our clients. Most projects are new and won- t require you to deal with a lot of legacy code. We work with modern JavaScript across a range of frameworks and technologies, on the client as well as on the server: Angular, Angular 2, React, NodeJS, TypeScript, ES6, Babel, Flux. (You don't need to be proficient with all of those things to start). Our approach to making software stresses teamwork and close interaction with our clients. We rely on a well thought-out process based on Scrum, continuous delivery, and test-driven development. This process allows us to build software in a way that sets you up for success, allowing you to exercise your creativity and building software that matters without all the red tape, hierarchy and politics. We avoid sharply defined roles: everyone gets to partake in all aspects of their project and to try their hand at new things. Our developers do not just develop: they also help our clients think through product features, contribute to design, and test. We work for many clients in an exciting range of industries: consumer internet, education and fin-tech. We have worked with both startups and enterprises WHAT YOU BRING TO THE TEAM : - 1-3 years experience of web application development using angularJS. - Solid understanding of JavaScript. Bonus points if you have some exposure to server side javascript and python. - Proficiency in javascript bundling tools, such as Webpack and Gulp. - Solid understanding of styling responsive websites using CSS, SCSS - Bonus points if you have an eye for design. (BTW, all our designers can code.) - Great interpersonal skills - we are a close knit team and work together to solve problems. - A desire to follow a software development process that helps you sleep better at night. - Great problem solver and ability to reinvent oneself - We are always looking at ways we can do things better, sometimes there is no path to follow. - Proactive and self starter - we hire folks that have a deep desire to do better and be better, you won- t be micromanaged in this role. (We want to hear your voice.) - Passionate about learning - You- ll help identify new technologies and approaches to problems. (Web development and especially JS is always evolving.) ABOUT US : Based out of Powai, Mumbai, Codalyze is a diverse community of people committed to using modern JavaScript and software development best practices to build beautiful web & mobile applications for our clients. We are dedicated to helping startups and enterprises move to the modern web. We specialize in using modern JavaScript frameworks (such as AngularJS, React, and Node.js) and a UX-driven development process to build next-generation web applications that deliver a compelling user experience for significantly less development effort compared to legacy server-side web development techniques. Our agile development process, built around continuous delivery, ensures clients are never more than a moment away from jumping on the next business opportunity or responding to the next market event. PS : OUR PROCESS : Based on your prior experience you might have to undergo a training spanning 2-6 weeks. Please email your Resumes to [email protected] mentioning following details: - Expected salary - Experience working on web and mobile applications.

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