
Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

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About AiSensy
AiSensy is a WhatsApp based Marketing & Engagement platform helping
businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow
their revenues via WhatsApp.
Why AiSensy?
AiSensy is building for the next wave of WhatsApp Engagement between
Businesses and Users. We aim to solve WhatsApp Engagement for Millions
of Businesses with their users and are quite onto it! We're looking for
energetic and growth-oriented individuals who believe in the mission and
would love to join the FORCE.
2500+ Paying Customers
200mn+ WhatsApp Messages done between Businesses and Users
via AiSensy
Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS &
more
High Impact as Businesses drive 25-60% Revenues using AiSensy
Platform
Mission-Driven and Growth Stage Startup
Job Summary
We are looking for a talented and creative Video Editor to join our team. The ideal candidate will have experience in video production and editing, a keen eye
for detail, and a passion for storytelling through video.
Responsibilities
Execute the filming of high-quality professional audio and video footage
(arrange for and operate required camera, audio and lighting equipment) and
work with the talent to deliver within required schedules learning content
video assets
Correctly estimate and communicate the time and effort needed to perform tasks.
Contribute to the conceptualization of projects.
Edit content in collaboration with the content team to an exceptional standard
and create repeatable / streamlined processes for on-going and future project
needs
Ideate, create and manipulate complementary compelling and dynamic
animated and static graphics to improve comprehension of filmed learning
content and concepts
Create basic video edits - automated audio syncing, color correction and
grading, audio noise removal, trimming of non-content footage, basic titling
and logging of content
Work with the content team to determine methods to improve learning (notes,
multi-windows, illustrations, other learning aids) and technically execute the
recommendations throughout the lifecycle of a production.
Ensure logical sequencing and smooth running of content (continuity, lip sync,
focus, order of topics, segmentation into clips)
Create the final cut rendered in appropriate formats
Be responsible for the backup and archival of final cut content according to
SOP guidelines.
Consult and communicate effectively with team members and other company
stakeholders and interface with other departments to execute ad-hoc video
projects as required
Handle in-house requests for recording video, with quick editing turnaround
time and suitable quality to enable uploading of clips onto the company’s
social media channels
Identify equipment needs and maintain current equipment (including software
/ OS)
Continuously discover and implement new editing technologies and industry’s
best practices to maximize efficiency.
Requirements
2+ years of video editing and design experience in Adobe Premiere Pro and
After Effects (including sound sync, audio noise removal, lower thirds titling,
color correction, green screen keying, title animations)
Familiarity with best practices for video recording (audio levels, mic setup,
lighting setup, camera and related equipment setup and operation)
Familiarity with screen capture software and technologies
Ability to work independently and be a proactive learner
Good communication skills – verbal and written
Excellent project management skills and ability to deliver projects according
to timelines
Qualifications
2+ Yrs. of editing experience.
A portfolio demonstrating an ability to work across a range of visual styles

Dotnet Developer:
Experience - 8 - 10 yrs
Immediate joiners
Location : Hyderabad (Hybrid)
Required Skills:
l Web application engineering using ASP .Net MVC, entity framework, WCF, . NET Core
l Should have worked on API creation and should be a hands-on full stack developer using JQUERY, etc
l MS SQL knowledge is mandatory
l Should have experience in client communication
l Should have experience in owning a product and good communication skills.
l Should have experience in using tools like JIRA, GIT etc.
Job Location : Only Indore(M.P) Candidates
Experience : 6 months to 3 years( No fresher please)
Roles and Responsibilities:-
**
1) Expertise in php codeigniter.
2) Must have Expertise in REST api and database mysql , admin panel, backend.
3) Must have expertise in writing queries , Performing crude operation, GET, POST, JOIN, Rest api development,
4)Any other technology knowledge will be plus
Job Responsibilities:
- WordPress Theme and Plugin Development:
- Develop and customize WordPress themes and plugins according to project requirements.
- Ensure the compatibility and responsiveness of websites across various devices.
- Website Design and Layout:
- Collaborate with designers to implement visually appealing and user-friendly website designs.
- Optimize website layout for maximum usability and user experience.
- Content Management:
- Set up and manage content within WordPress, ensuring it is well-structured and easily maintainable.
- Provide training and support to clients on content management best practices.
- Website Maintenance and Updates:
- Perform regular updates and maintenance tasks on existing WordPress websites.
- Troubleshoot and resolve issues related to website functionality and performance.
- Collaboration with Cross-Functional Teams:
- Work closely with designers, UI/UX specialists, and other developers to deliver cohesive solutions.
- Participate in project meetings and contribute to the planning and execution of web development projects.
- Customization and Integration:
- Implement custom functionalities and integrations based on client requirements.
- Ensure seamless integration with third-party APIs and services.
Qualifications:
- Proven experience as a WordPress Developer or similar role.
- Proficiency in PHP, HTML, CSS, JavaScript, and other relevant web development technologies.
- Strong understanding of WordPress architecture, best practices, and coding standards.
- Experience with responsive design principles and cross-browser compatibility.
- Familiarity with SEO principles and best practices.
- Ability to work collaboratively in a team environment.
- Excellent problem-solving and debugging skills.
- Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.
Additional Skills (Preferred but not mandatory):
- Experience with e-commerce platforms, especially WooCommerce.
- Knowledge of web security best practices.
- Familiarity with version control systems, such as Git.
- Understanding of performance optimization techniques.
Please find below updated JD for Java requirement.
-Work with a performance-oriented team driven by ownership and open to experiment.
- -6+ years of Java advanced software development experience, with concurrent (multi-threaded) programming highly desirable.
- -Strong experience on Core Java 8, Java EE, Spring Boot, Maven and Docker including Multi-threading.
. -Strong problem solving skills, computer science fundamentals, data structures and algorithms.
- -Hands on experience with any SQL Database.
- -Ability to learn new technologies like ELK, stack, redis etc.
- -Must have expert level knowledge in Java, Springboot.
- -Must have knowledge or hands on experience in microservices, apache kafka and distributed caching.
. -Experience in distributed/scalable systems
- -Strong knowledge of design patterns and software engineering best practices.
- -Familiarity with standard development tools and processes: Git, Eclipse, JUnit test, debugging, profiling, etc.
. -Familiarity with CI/CD and DevOps
. -Strong knowledge and previous experience in end-to-end design, development and subsequent
support of large-scale data processing systems
. - Familiarity and confidence working in an agile development environment.
. - Good Problem solving skills
- - Good oral and written communication skills.
- - Strong debugging skills.
Wanted Experienced Dot Net Developers
Experienced candidates with the following skill ASP.NET 4.0, Ajax, WCF, MVC, WebAPI, ASP.NET Core API, JQuery, Windows Services and SQL Server 2008 and above.
Experience
1.5 - 5 Years
Education
UG - Any Graduate
PG - Any PG Course
Location
Hyderabad
Job Description
- 1.5+ Years of experience in .Net, ASP.Net and C#, WCF/API and REST services.
- Should be able to write clean and good scalable code.
- Hands on experience with CSS, JavaScript and jQuery
- Strong knowledge in OOPS concepts.
- Knowledge of T SQL with SQL server 2008 R2/2012 including Stored Procedures, Triggers & User Defined Functions.
- Good to have CSS3 and HTML5 knowledge.
- Good analytical and communication skills are required.
- Preference will be given to the candidates who can do client interaction.
Location: Pune
You will be responsible for overseeing full product life-cycle development as well as the R&D around creating various, unique, and bespoke solutions.
You should be able to quickly understand and support initiatives that will contribute to the goals and success of operations. You would also be working with various departments to coordinate and develop novel / unique digital solutions for bespoke in-house software.
PREFERRED EXPERIENCE
• Exposure And/or Experience with AI + ML A Plus;
• Must Be Good At Logic Building And Solving Problems;
• Blockchain / ZTA / ZKP / DLT and/or Similar Experience Preferred;
• Micro-Service Architecture And Implementation Experience Preferred;
• Knowledge and Experience With Front-End / UX / UI Development (Angular / HTML / CSS are primary);
• Knowledge and Experience With Back-End / Server / Micro-Services / Varied Development (NodeJS / MongoDB / SQL / eclectic API’s are primary)
• Experience In Reviewing And Implementing Unique Solutions, from Architecture to Analytics;
• Python And Any Other Coding Language Knowledge For Automation And Building Tools;
Understand various raw data input formats, build consumers on Kafka/ksqldb for them and ingest large amounts of raw data into Flink and Spark.
Conduct complex data analysis and report on results.
Build various aggregation streams for data and convert raw data into various logical processing streams.
Build algorithms to integrate multiple sources of data and create a unified data model from all the sources.
Build a unified data model on both SQL and NO-SQL databases to act as data sink.
Communicate the designs effectively with the fullstack engineering team for development.
Explore machine learning models that can be fitted on top of the data pipelines.
Mandatory Qualifications Skills:
Deep knowledge of Scala and Java programming languages is mandatory
Strong background in streaming data frameworks (Apache Flink, Apache Spark) is mandatory
Good understanding and hands on skills on streaming messaging platforms such as Kafka
Familiarity with R, C and Python is an asset
Analytical mind and business acumen with strong math skills (e.g. statistics, algebra)
Problem-solving aptitude
Excellent communication and presentation skills
Location: Gurgaon
Experience: 1-4 Yrs.
Educational Qualification - Bachelor / Master’s degree in CS/IT
This is a contractual job role of 8-12 months.
Responsibilities:
• Expertise in Developing, Managing and implementing core features in Automation Framework using Selenium& TestNG.
• Work closely with the Developers and Engineers to achieve a high level of code coverage
• You create the necessary automation library and framework.
• Provide technical guidance and mentorship to a team
Desired Skills:
• Experience with Java coding and OOPs knowledge is must
• Must have good knowledge in Data structures & algorithm
• Expertise with tools like Selenium, TestNG or Appium or Robotium
• Should have worked on API Testing (Postman / Charles)
• Knowledge of any database & Unix environment is added advantage
• Proven track record in a high-speed product development environment











