Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Position: Learning & Development Partnerships Management Specialist
Location: Bangalore onsite
Employment Type: Full-Time
Openings: 1
Role Summary:
We are seeking a dynamic and proactive specialist to lead our partnerships within the Learning & Development (L&D) ecosystem. This role involves building and managing strategic collaborations with freelance trainers, training vendors, LMS platforms, and other related partners to support the delivery of high-quality training programs globally.
Key Responsibilities:
- Expand and maintain a global pool of freelance trainers across various domains and geographies.
- Identify, engage, and manage relationships with training partners for co-delivery and service collaboration.
- Negotiate contracts, onboarding, and fee structures with trainers and service providers.
- Source and coordinate with vendors for auxiliary requirements such as training venues, content providers, and technology solutions.
- Ensure alignment of partner capabilities with organizational training needs and quality standards.
- Maintain an up-to-date database of partners and vendors with regular performance reviews.
Qualifications:
- Minimum 4 years of experience in partnerships, vendor management, or trainer relationship roles—preferably within the L&D or training industry.
- Proven experience in sourcing, evaluating, and onboarding trainers and vendors.
- Strong negotiation and contract management skills.
- Familiarity with Learning & Development trends, delivery formats, and tools (LMS, virtual platforms, etc.).
- Excellent communication, coordination, and stakeholder management skills.
Key Skills:
- Trainer and vendor sourcing
- Contract negotiation
- Partnership management
- Knowledge of L&D and training operations
- Communication & relationship building
- Attention to detail & organizational skills
- Strategic thinking and problem-solving
Role Overview:
As an ABBY Support Engineer, you will play a crucial role in designing, implementing, and supporting automation solutions, with a strong focus on ABBYY FlexiCapture and related OCR/Data Capture technologies. You will collaborate with cross-functional teams to drive automation efficiencies and ensure seamless integration with enterprise applications.
________________________________________
Key Responsibilities:
• Provide technical support for ABBYY FlexiCapture, troubleshooting and resolving issues related to OCR, data extraction, and integration.
• Work closely with business analysts and stakeholders to understand requirements and configure ABBYY solutions accordingly.
• Participate in design sessions to determine technical feasibility, scalability, and performance considerations.
• Develop, customize, and optimize ABBYY FlexiCapture templates, scripts, and workflows to enhance automation effectiveness.
• Ensure seamless integration of ABBYY with various enterprise applications through APIs and connectors.
• Collaborate with RPA developers using Blue Prism, UiPath, and Power Automate for end-to-end automation solutions.
• Maintain technical documentation, including solution designs, troubleshooting guides, and best practices.
• Conduct UAT sessions, deploy solutions, and support post-implementation hypercare.
________________________________________
Required Skills & Qualifications:
• 2-4 years of experience in software development and automation support.
• 1+ year of hands-on experience with ABBYY FlexiCapture (OCR, Data Capture, Template Creation, and Scripting).
• Strong knowledge of SQL and experience in database query optimization.
• Familiarity with .NET, Java, or Python for scripting and automation.
• Understanding of CRUD operations and relational database management.
• Knowledge of API integration and working with REST/SOAP services.
• Exposure to RPA tools (UiPath, Blue Prism) is a plus.
• Strong analytical and problem-solving skills with an eagerness to learn new technologies.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
Data Science
Machine Learning (ML)- Provide insights based on data to business teams
- Develop framework, solutions and recommendations for business problems
- Build ML models for predictive solutions
- Use advance data science techniques to build business solutions
- Automation / Optimization of new/existing models ensuring smooth,timely and accurate execution with lowest possible TAT.
- Design & maintenance of response tracking, measurement, and comparison of success parameters of various projects.
- Ability to handle large volumes of data with ease using multiple software like Python ,R etc
Experience in modeling techniques and hands on experience in building Logistic regression models, Random Forrest, K-mean Cluster, NLP, Decision tree, Boosting techniques etc
- Good at data interpretation and reasoning skills
Title: Business Development Associate - Sales
Company: PlanetSpark
Location: Gurgaon, India
Job Type: Full-time, in-office (Work from Office)
Industry: Ed Tech
Functional Area: Inside Sales
Shift: Day Shift / Night Shift (Optional)
Salary Range: Up to 4 Lakhs CTC
About the Company:
PlanetSpark is a leading Ed Tech startup that offers online and offline learning opportunities for children. Our mission is to create an engaging learning environment for kids, and we're always looking for talented individuals who share our vision.
Job Description:
We are looking for a Sales Representative to join our team and help us expand our customer base. As a Business Development Associate, you will be responsible for guiding customers in choosing the right course and closing sales within the sales cycle. You will work in a dynamic startup environment and contribute to our rapid growth.
Responsibilities:
Assist customers in choosing the right course for their needs
Initiate phone conversations with parents who complete the demo classes for their kids.
Follow up with prospects and close sales within the sales cycle
Communicate effectively through channels like email and calls
Maintain accurate record-keeping of call information in electronic and digital format
Achieve monthly targets while completing all input metrics targets
Requirements:
Excellent communication skills
Passion for sales and business development
Graduation degree
Freshers are welcome to apply
5 days a week
Willingness to work in a startup environment with intensive learning opportunities
We offer a training period of INR 21428 + incentives. If you're looking for a challenging and rewarding career with a rapidly growing startup, we encourage you to apply.
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)- Software Developer with minimum 2+ years of development experience in .net
- Write effective and reusable code using the MVVM framework
- Expertise in .net core, OOPS concept and .net coding guidelines
- Solid understanding of Object-Oriented design patterns
- Good in logical and problem solving skills
- Good analytical and debugging skills
- Ability to understand requirements
- Knowledge of unit testing and code analysis tools will be added advantage
- Knowledge of Azure services will be added advantage
- Knowledge of working with XML will be added advantage
Angular
- Looking for an Angular Developer who has deep knowledge of Angular practices and commonly used modules based on extensive work experience.
- Should be flexible to adapt quickly to new technologies as required.
- Hands on and implementation of Angular applications, directives, controllers, services
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Good experience on OOPS Design skills.
- Experience with consuming RESTful services
- Creating self-contained, reusable, and testable modules and components
- Should have good knowledge of the MVVM frameworks
- Exposure to Microsoft Azure is an added advantage
- Critical thinker and problem-solving skills
- Team player
- Great interpersonal and communication skills
- Should have strong programming knowledge in Angular (Angular v8+) with at least 3+ years of relevant experience
AngularJS (1.x)Angular (2+)
React.js
NodeJS (Node.js)
MongoDBAbout us:
At Priori Capital , we are building The financial SaaS for the Businesses operating with digital assets by empowering the teams to operate in an effective, efficient and error-free manner by bringing all things finance on one platform. We aim to solve digital asset management for institutions offering cryptographic security, user management setup and secure access to the blockchain ecosystem.
We’re looking for someone passionate about driving innovation and solving exciting problems.
What are you joining:
We are currently in a fast-paced growth environment where the only constant is evolution!
Our team includes individuals with experience in internationally known blockchain and fintech companies like Polygon (Matic), udaanCapital, Iris, Infosys, Cognizant etc.
We are an early stage start-up with funding from founders of Polygon and a part of the Kira community.
What will you do
- Competitive analysis, extensive user research and process map building to architect the product offering
- Identifying design problems and setting a track of solving them with product development cycles
- Designing UX flows, creating wireframes, polished UIs, and prototypes enabling our teams to swiftly iterate and test ideas
- Align stakeholders on design ideas, concepts and product solutions
- Developing and maintaining documentation regarding user research, customer journeys and touch points, and style guidelines of the product
You should apply if:
- Experience of 3+ years in designing Enterprise solutions or B2B products or complex B2C fintech products or productivity tools
- You have prior experience as a UI/UX designer and a strong portfolio of related projects.
- You are proficient in using Figma or similar tools
- You have experience in building products based on user research
- You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
- You are a strong team player who can collaborate effectively with different stakeholders.
Benefits
- Competitive Salary
- Work from anywhere
- Flexible work hours
- Self-managed leave policy
- Focus on Work-life Balance
- Learning Budget to hone a skill or learn new ones
- Be a part of fast growing environment
Vue.jsAngularJS (1.x)Angular (2+)React.jsJavascriptJob Description
We are looking for an experienced Full Stack Engineer to join our client's development team. In this role, you will be responsible for the overall development and implementation of front and back-end software applications. Your responsibilities will extend from designing system architecture to high-level programming, performance testing, and systems integration.
To ensure success as a full stack engineer, you should have advanced programming skills, experience with application development, and excellent troubleshooting skills. Top-rated full stack engineers create and implement advanced software systems that perfectly meet the needs of the company.
Responsibilities:
- Meeting with the software development team to define the scope and scale of software projects.
- Designing software system architecture.
- Completing data structures and design patterns.
- Designing and implementing scalable web services, applications, and APIs.
- Developing and maintaining internal software tools.
- Writing low-level and high-level code.
- Troubleshooting and bug fixing.
- Identifying bottlenecks and improving software efficiency.
- Collaborating with the design team on developing micro-services.
- Writing technical documents.
Requirements:
- Bachelor’s degree in computer engineering or computer science.
- Previous relevant experience of minimum 3-5 years as a full stack engineer.
- Advanced knowledge of front-end languages including HTML5, CSS, JavaScript, C++, and JQuery.
- Proficient in back-end languages including Java, Python, Rails, Ruby, .NET, and PHP.
- Knowledge of database systems and SQL.
- Advanced troubleshooting skills.
- Familiarity with JavaScript frameworks.
- Good communication skills.
- High-level project management skills.
Java
Spring Boot
Amazon Web Services (AWS)- 3 - 6 Years of Experience in Product Development - Experience in Java (8 or 11+), Spring (4+), Spring Boot (2.4+) is a must.
- Understands requirements well and comes up with an efficient design
- Develops complex, well-backed and bug-free products.
- Estimates accurately.
- Takes well-reasoned tech decisions keeping in mind goals and trade-offs
- Become a go-to person in more than one area.
- Provide technical mentoring to team
- Communicates clearly, gets clarifications, and establishes expectations for all parties
- Helps establish SDLC best practices and high standards of code quality
- Demonstrates excellent problem solving & debugging skills
- Proactively identifies and resolves issues in requirements, design, and code
Ideal Candidate Profile :
- Solid experience in Java, Spring Boot, hibernate is a must.
- Solid experience in Java Multithreading, Streams, and Lambda Functions is a must.
- Solid understanding of Apache Products.
- Should have experience in cloud computing (AWS is desired).
- Has an ability to quickly learn and contribute in multiple codebases
- Overcomes roadblocks and requires minimal oversight
- Takes initiatives to fix issues/tech debts before assigned to him/her
- Able to deep dive into the codebase and advise QA of possible regression impact
- Communicates tech decisions through design docs and tech talks
- Has delivered projects with end-to-end accountability
- Keeps track of industry trends and introduces the right tech/tools for a given job
- Excellent understanding of software engineering practices, design patterns, data structures, algorithms
- Experience in product driven organization
AngularJS (1.x)React.js
jQuery
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon