
Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

Similar jobs
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in
2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role - Graphic Designer - Branding
Experience Level - 1.5 to 2 years
Location - Bangalore
**Please attach your Behance/portfolio link, so that we can take up your candidature**
Job Overview:
● The job description is very simple and is just 2 worded: Visual Design.
● Design packaging, posters, banners, characters, websites, logos, typography, illustrations and whatever comes your way because we strongly believe that the designs can make or break a brand.
● Hands-on experience in Adobe Creative Suite and Sketch.
● Strong Understanding of Visual Communication principles.
● Ability to interpret client needs and design briefs into actionable designs.
● Excellent interpersonal and communication skills to collaborate with other team members and stakeholders.
Over the last 11 years, Moshi Moshi has worked with over 1000+ Brands across India and Abroad too.
We are looking for people who can keep the creative flame lit.
We are looking at people who have an entrepreneur attitude toward all the work he/she does.
Basically, His/her gut feeling about the design helps the client build a brand.
Job Title: Senior Interior Designer
Location: Andheri East, Mumbai
Employment Type: Full-Time
Experience: Minimum 4 Years
CTC: ₹5 LPA
Key Responsibilities
- Lead interior design projects from concept to completion
- Develop mood boards, concepts, layouts, and 3D visualizations
- Coordinate with clients, vendors, and contractors
- Prepare BOQs, material lists, and presentation documents
- Supervise project execution to ensure design integrity
- Stay updated on industry trends, materials, and technologies
Requirements
- Bachelors/Masters in Computer Science or a related field
- 5-8 years of relevant experience
- Proven track record of Team Leading/Mentoring a team successfully.
- Experience with web technologies and microservices architecture both frontend and backend.
- Java, Spring framework, hibernate
- MySQL, Mongo, Solr, Redis,
- Kubernetes, Docker
- Strong understanding of Object-Oriented Programming, Data Structures, and Algorithms.
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks.
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
- Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
- Exceptional design and architectural skills
- Experience of cloud providers/platforms like GCP and AWS
Roles & Responsibilities
- Develop new user-facing features.
- Work alongside the product to understand our requirements, and design, develop and iterate, think through the complex architecture.
- Writing clean, reusable, high-quality, high-performance, maintainable code.
- Encourage innovation and efficiency improvements to ensure processes are productive.
- Ensure the training and mentoring of the team members.
- Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed.
- Research and apply new technologies, techniques, and best practices.
- Team mentorship and leadership.
ROLE/SKILLS:
7-10 years of experience, including 3+ years of lead experience, preferably working for a startup. The Creative Lead leads the design process including initial requirements definition and conceptualization with the Business Analysis teams and the project managers. A designer contributes to the evolution and improvement of the existing design process. The Creative Lead also collaborates with the internal teams to develop creative strategy. In addition, he or she also converts complex technical and/ or business concepts into compelling visuals/ graphics.
Job Description:
- The roles and responsibilities of the Creative Lead include the following:
- Overseeing all digital projects and being responsible for the overall quality of the design deliverable.
- Directing the creative team in production of digital assets and other deliverables online and in prints.
- Communicating and creating an overall creative team vision by defining the direction and goals for the group.
- Setting and maintaining creative standards for the department
- Writing project creative briefs especially for web and mobile layouts (the train of thoughts)
- Adhering to compliance procedures and internal/ operational risk controls in accordance with all applicable regulatory standards, requirements, and policy.
Industry: Digital Marketing & Web and App Development
Functional Area: IT Software – eCommerce, Internet Technologies, Mobile Apps
The desired candidate will have a passion to host and handle large scale web applications and should be able to deliver a complete end to end solution right from the front end, back end, database management, and its deployment and scalability.
Roles and Responsibilities :
- Ability to translate Wireframes and PSD Designs into functional web apps.
- Binding of UI elements to JavaScript object models.
- Creating RESTful services with Node.js.
- MERN stack developer must have proven experience in front & back-end development.
- Work in a cross-functional team to deliver a complete user experience.
- React.js, Node.js developer must know MongoDB, Express, Node.js, & React.
- Create Unit and Integration tests to ensure the quality of code.
- Be responsive to change requests and feature requests.
- Write code that is cross-platform and cross-device compatible.
- MERN full stack developer must have the ability to wear many hats and learn new technologies quickly.
- For MERN stack developer job, candidate must have good Knowledge of Node Debugging.
- Understanding & proficiency in REST APIs.
- MERN stack developers should know Git Repository and Jira.
- Integration of data storage solutions (RDBMS, NoSQL DB).
Desired Candidate Profile :
- Excellent in basic programming in any web technology Server and Client Like ReactJS/NodeJS/VueJS and Server-side scripts.
- Basic knowledge in APIs, Micro Services.
- Hands-On experience in Web development frameworks.
- Hands-On in Database queries and concepts.
- Understanding of performance testing and optimization techniques.
Perks and Benefits :
- No salary bar for deserving candidates.
- 5 days working.
- Paid and leave encashment facility available.
- Open work culture.
We are seeking extremely smart programmers who are gung ho about building large scale systems that are going to have a big impact on millions of customers.
Responsibilities:
- Design and develop products by working closely with business team.
- Gain experience with hands on coding and independent ownership of software components.
- Build performant, scalable, enterprise ready back end architectures that can support millions of users in parallel.
- Follow strong engineering best practices and champion their adoption.
Requirements:
- 2+ years’ experience in software product development and delivery.
- Bachelors or Masters degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
- Strong grasp of CS fundamentals, algorithms and excellent problem solving abilities.
- All experience should be from good product development or e-commerce background.
- Must have shown good stability in all your previous associations.
- Have strong backend knowledge and cloud development exposure.
- Expert at Java, Spring boot, Hibernate, REST API development.
- Worked with at least 1 RDBMS (Mysql preferred). NoSql is a plus.
- Have used or are very hands-on with Microservices, Docker, Kubernetes, Gradle/Ant, Kafka, GIT/bitbucket in a very agile work place.
- Writing high quality code which is made better by unit tests and integration tests is how you work.
- Comfortable with exploring proven open source tech stack like Grafana, Kibana, Jira, Prometheus, caches like Redis/Memcached, task queues like celery, to name a few.
- Knowledge of test driven development and AWS tech stack will be a good plus.
**This role is based in Hyderabad, Telangana, only candidates currently residing in Hyderabad, Telangana will be considered**
Mentogram is a Singapore-based Edtech startup. Through our B2B2C online mentoring platform we are empowering creators and industry leaders to become online mentors. Our team is growing along with our customer list. We are a crew of growth hackers and tech-geeks who are passionate about helping experts impact the world with their expertise. Let's ride the tide together!
The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of vital skills and possess good negotiation skills.
Responsibilities
- Pitch and close a deal.
- Researching organisations and individuals to find new partnership opportunities.
- Build relationships with prospective clients
- Maintain consistent contact with existing clients
- Manage sales pipeline
- Analyse the market and establish competitive advantages
- Track metrics to ensure targets are hit
Qualifications
- Bachelor’s degree in business, marketing, or related field.
- Minimum 2+ years of sales and business development experience.
- Experience in full sales cycle including deal closing Demonstrated sales success
- Strong communication skills and IT fluency.
- Ability to manage complex projects and multi-task.
- Excellent organisational skills and negotiation skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Comfortable using a computer for various tasks.
Perks:
- Package of 7-9 Lacs depending on Experience.
- Be part of the digital nomad scheme where you are eligible for month-long fully sponsored domestic and international trips.
- Mentorship sessions by our expert base and founding team.
- Amazing networking opportunity with top mentors and leaders on our platform.
- Recommendation letter
- Learn the ins and out of the startup ecosystem by working in a global Singapore-based startup
- Have a real impact on your work :)
What You’ll Do
- Synthesize data to provide actionable insights to the leadership and the product team to influence strategy and growth.
- Build dashboards and tools, craft analysis, and tell stories with data to help our teams make better decisions.
- Track user performance data and map it to key learning metrics for deeper insights
- Monitor the performance of new features and recommend iterations based on your findings
- Partner with other stakeholders to scope features that solve user problems
- Ownership of full analytics for the Business Unit/ Performance metric: Planning, structuring, identifying key reports to be made, and automation of the reports
- Monitor and measure launched initiatives [A/B testing] and feed learnings back into the development process
- Prepare reports for the management stating trends, patterns, and predictions using relevant data
Required skills
- Bachelor’s degree in https://www.careerexplorer.com/degrees/mathematics-degree/">mathematics/ https://www.careerexplorer.com/degrees/finance-degree/">finance/https://www.careerexplorer.com/degrees/statistics-degree/">statistics, https://www.careerexplorer.com/degrees/economics-degree/">economics /https://www.careerexplorer.com/degrees/computer-science-degree/">computer science/information technology. Knowledge about EdTech, Learning Science have added advantage
- Strong statistical skills to help collect, measure, organize and analyze data
- 1-4 years of work experience in an EdTech product startup or analytics firm
- Experience in Data Visualisation, Excel, CleverTap & strong MongoDB database management skills
- Ability to learn new tech tools and softwares quickly
- Passion to work with data for a larger social impact
- Familiarity with coding (specifically Node environment) is a plus
- Ability to transform numbers into stories












