
Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

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We are looking for a passionate DevOps Engineer who can support deployment and monitor our Production, QE, and Staging environments performance. Applicants should have a strong understanding of UNIX internals and should be able to clearly articulate how it works. Knowledge of shell scripting & security aspects is a must. Any experience with infrastructure as code is a big plus. The key responsibility of the role is to manage deployments, security, and support of business solutions. Having experience in database applications like Postgres, ELK, NodeJS, NextJS & Ruby on Rails is a huge plus. At VakilSearch. Experience doesn't matter, passion to produce change matters
Responsibilities and Accountabilities:
- As part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the infra components of VakilSearch’s product which are hosted in cloud services & on-prem facility
- Design, build tools and framework that support deploying and managing our platform & Exploring new tools, technologies, and processes to improve speed, efficiency, and scalability
- Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restore of different Env
- Manage resources in a cost-effective, innovative manner including assisting subordinates ineffective use of resources and tools
- Resolve incidents as escalated from Monitoring tools and Business Development Team
- Implement and follow security guidelines, both policy and technology to protect our data
- Identify root cause for issues and develop long-term solutions to fix recurring issues and Document it
- Strong in performing production operation activities even at night times if required
- Ability to automate [Scripts] recurring tasks to increase velocity and quality
- Ability to manage and deliver multiple project phases at the same time
I Qualification(s):
- Experience in working with Linux Server, DevOps tools, and Orchestration tools
- Linux, AWS, GCP, Azure, CompTIA+, and any other certification are a value-add
II Experience Required in DevOps Aspects:
- Length of Experience: Minimum 1-4 years of experience
- Nature of Experience:
- Experience in Cloud deployments, Linux administration[ Kernel Tuning is a value add ], Linux clustering, AWS, virtualization, and networking concepts [ Azure, GCP value add ]
- Experience in deployment solutions CI/CD like Jenkins, GitHub Actions [ Release Management is a value add ]
- Hands-on experience in any of the configuration management IaC tools like Chef, Terraform, and CloudFormation [ Ansible & Puppet is a value add ]
- Administration, Configuring and utilizing Monitoring and Alerting tools like Prometheus, Grafana, Loki, ELK, Zabbix, Datadog, etc
- Experience with Containerization and orchestration tools like Docker, and Kubernetes [ Docker swarm is a value add ]Good Scripting skills in at least one interpreted language - Shell/bash scripting or Ruby/Python/Perl
- Experience in Database applications like PostgreSQL, MongoDB & MySQL [DataOps]
- Good at Version Control & source code management systems like GitHub, GIT
- Experience in Serverless [ Lambda/GCP cloud function/Azure function ]
- Experience in Web Server Nginx, and Apache
- Knowledge in Redis, RabbitMQ, ELK, REST API [ MLOps Tools is a value add ]
- Knowledge in Puma, Unicorn, Gunicorn & Yarn
- Hands-on VMWare ESXi/Xencenter deployments is a value add
- Experience in Implementing and troubleshooting TCP/IP networks, VPN, Load Balancing & Web application firewalls
- Deploying, Configuring, and Maintaining Linux server systems ON premises and off-premises
- Code Quality like SonarQube is a value-add
- Test Automation like Selenium, JMeter, and JUnit is a value-add
- Experience in Heroku and OpenStack is a value-add
- Experience in Identifying Inbound and Outbound Threats and resolving it
- Knowledge of CVE & applying the patches for OS, Ruby gems, Node, and Python packages
- Documenting the Security fix for future use
- Establish cross-team collaboration with security built into the software development lifecycle
- Forensics and Root Cause Analysis skills are mandatory
- Weekly Sanity Checks of the on-prem and off-prem environment
III Skill Set & Personality Traits required:
- An understanding of programming languages such as Ruby, NodeJS, ReactJS, Perl, Java, Python, and PHP
- Good written and verbal communication skills to facilitate efficient and effective interaction with peers, partners, vendors, and customers
IV Age Group: 21 – 36 Years
V Cost to the Company: As per industry standards
We are looking for a Senior .NET Developer with 4+ years of experience to join our growing team. The ideal candidate should have deep expertise in C#, ASP.NET Core/.NET Framework and API development. You will play a crucial role in designing, developing, and optimizing robust applications while mentoring junior developers and ensuring best coding practices.
Key Responsibilities:
- Architect, design, develop, and maintain scalable .NET applications using C# and ASP.NET Core/.NET Framework.
- Design and implement RESTful APIs to facilitate seamless data exchange.
- Optimize database queries and work with SQL databases for high-performance applications.
- Conduct code reviews, enforce best practices, and mentor junior developers.
- Debug, troubleshoot, and enhance existing applications for improved efficiency.
- Work closely with cross-functional teams to define requirements and deliver high-quality solutions.
- Stay updated with emerging .NET technologies and contribute to process improvements.
Required Skills & Qualifications:
- 4+ years of hands-on experience in .NET development.
- Expertise in C#, ASP.NET Core/.NET Framework, and API development.
- Solid understanding of OOP principles, SOLID design patterns, and best coding practices.
- Experience with SQL databases, query optimization, and stored procedures.
- Proficiency in Git or other version control systems.
- Strong problem-solving skills and ability to troubleshoot complex issues.
- Exposure to Agile methodologies and DevOps practices.
We Are Hiring at Brainayan!
Who We Are:
Brainayan is a dynamic People Development Company, catering to clients such as
Google, Facebook, Netflix, Grab, Viacom 18, Tonic, Deloitte, We Work, Sumo Logic,
Cred Avenue, Lenskart, BHTC, Vymo, Scaler, Uber, TikTok, Hone, Zepto, App Dynamics,
Piramal, Xiaomi, and many more. We design and deliver customized workshops and
organizational development initiatives to meet our clients’ unique talent development
needs. Our key services include:
• Leadership & Manager Development Programs
• Organizational Development Interventions
• Experiential Learning
• Training OCsites & Leadership Retreat Meets
• Leadership & Executive Coaching
• Innovative Tech Solutions
Innovation is at our core—we're always exploring new ways to engage participants and
build tech-driven solutions to support behavior change. Our passion lies in creating
impactful, tailored learning experiences that drive growth and transformation.
About the Role:
We're seeking a passionate and experienced Learning & Development Expert who
excels in every aspect of L&D—from needs analysis and content design to facilitation
and pre/post program evaluation. This role is for someone who thrives on providing
strategic client consultations, writing compelling articles for our website, leading
innovative research projects, and collaborating closely with our sales and tech teams.
Experience Range: 5-10 years
Salary Range: Up to 15 LPA (can be renegotiated for exceptional candidates)
Key Responsibilities:
• L&D Mastery: As an L&D expert, you know what it takes to deliver impactful
training. You’ll bring your expertise across a range of topics, from meeting
management to leadership development, creating and delivering content with
agility.
• Content Innovator: Translate complex research and books into actionable,
simple learning materials that resonate with participants.
• HR Insight: Leverage a nuanced understanding of the HR function to consult on
various talent management areas, driving real results for clients.• Engaging Facilitator: Ebectively connect with diverse audiences, from interns to
C-suite leaders, making each interaction valuable and meaningful.
• Collaborative Partner: Demonstrate exceptional collaboration and stakeholder
management skills, ensuring seamless cross-functional teamwork.
Required Qualifications:
• Educational Background: A degree in psychology (IO/OB) is highly desirable. An
additional HR qualification or relevant experience would be a strong plus.
• Certifications: L&D certifications are a bonus.
• Learning Agility: You adapt quickly, absorb new information ebortlessly, and
thrive in a fast-paced environment.
• Passion for L&D: Your enthusiasm for all things L&D sets you apart. You’re
always looking for ways to make learning experiences more engaging and
impactful.
Roles & Responsibilities
This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.
We are looking for an experienced iOS engineer who is passionate about building modern, scalable applications for iOS and tvOS, and will take ownership of the full product feature cycle from design to delivery.
Your Team
The R&D group is building and delivering the enablement platform for the current and next generation of media experiences in the fields of personalization, content interaction, and social interaction, all of which are at the core of DAZN's value proposition.
Key parts of the workflow are ingestion, transcoding of various video and audio live/VOD assets, personalized processing, and distribution across the world to end-users, while allowing collaboration among users, all in real-time. This group is taking full responsibility for providing end-to-end social interaction functionalities on multiple platforms including web, smart TVs, iOS, Android, PlayStation, and Xbox.
As our new Senior iOS Engineer, you’ll have the opportunity to:
- Designing and developing our cutting-edge products, delivered to millions of sports fans around the world.
- Be an essential part of a team working in a fast B2C paste product delivery pipeline.
- Work with the most talented individual on features that cross platforms, languages, and protocols to deliver social engagement to sports fans.
- Learn from the best in the field, and teach others.
- Own the full product feature cycle from being a part of the product brainstorming through all dev cycles and up to take the responsibility for the feature when rolled to production.
You’ll be set up for success if you have:
- B.Sc. in Computer Science or equivalent.
- At least 4 years of experience in Apple Swift/Obj-C development.
- Senior-level understanding of design patterns and architectures.
- A verse in 3rd party frameworks and solutions.
- Senior-level understanding of server-client fundamentals.
- Senior-level understanding of multithreading.
- Experience with UI Kit
- Experience with RxSwift development.
- Experience in writing unit tests.
- Strong analytical skills.
- Can-do attitude!
Even better if you have:
- Experience in writing automation tests.
- Continuous integration tools and practices.
- Familiarity with agile software development.
- Experienced with low-level systems in C/C++.
- Experienced with OpenGL, high-performance rendering, mobile device, digital AV, video and audio codecs, and media players.
- Experience with RxSwift development.
- Experienced with working on networking technology and approaches, e.g. client-server, peer-to-peer, writing network code using TCP/IP and UDP stacks and networking concepts.(routing, congestion, datagrams vs. streams)
- Experienced with RT web technologies: WebSockets, WebRTC.
About Company
Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.
Roles & responsibilities:
- Recruiting for multiple profiles including Technical and Non-Technical roles
- Appraisal handling and implementation
- Employee feedback and grievance handling.
- HR Generalist role including basic employee management, payroll, attendance leaves and statutory compliances.
- Developing clear policies and ensuring policy awareness.
- Grooming and Soft Skills training and quality check from time to time.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field required.
- At least 3 years of human resource management experience preferred.
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.

- To support and maintain existing Java code base, debug the application
- To analyse user and business requirements and design and implement appropriate solutions
- To design and code programs following in-house standards and good design principles
- To ensure that all programs are documented to the company standards
- To create unit test plans and perform unit testing of the programs
- To provide advice and guidance to other members of the team
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns
- Good knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
- Experience in RESTFul webservices
- Experience with test-driven development
- Exposure to portal/mobility development - Desired
- Exposure to any of middleware solutions like MQ, Oracle fusion middleware(WebLogic), WebSphere, Open Source
About Hive
Hive is the leading provider of cloud-based AI solutions for content understanding, trusted by the world’s largest, fastest-growing, and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive’s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.
Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!
About Role
In order to execute our vision, we need to grow our team of best-in-class engineers. The ideal candidate is an experienced iOS Developer with demonstrated leadership and technical skills. You are receptive to feedback and an open collaborator who prioritizes team success. You are constantly learning, and using new tools and technology to broaden your skill set as a developer. You care deeply about the user experience and refuse to ship a product that is mediocre for our users.
Responsibilities
- Maintain a clean and extensible code base
- Take ownership of whole projects on your own, but also willing to be a contributing member of your iOS development team as a whole
- Work across disciplines with team members from front-end, backend, design, and product to ship features
- Help maintain our shared internal frameworks and create some of your own
- Actively participate in product decisions, ensuring we set reasonable development deadlines and create quality user experiences
- Build components the entire team can use across apps
- Track and analyze KPIs to improve our products and processes
Requirements
- You have an undergraduate degree or graduate degree in computer science or a similar technical field from a top university
- You have 2+ years of experience as an iOS Developer or Software Engineer
- You have mastery of Swift and Objective-C (objective-c experience is plus but not strictly necessary)
- You owned or were a primary contributor, to the development of at least one application on the app store
- You are very familiar with new technologies, open-source frameworks and commonly used design patterns
- You have demonstrated expertise in OO design, data structures, and problem-solving • You can write multi-threaded, asynchronous code and have a good understanding of functional programming
- You have experience shipping quickly and often and can debug performance bottlenecks
- You are a team player - no job is too small, or too big!
Who We Are
We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest-growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company.
Thank you for your interest in Hive and we hope to meet you soon!
ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.
Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. We passionately believe that software quality is driven by open communication, review and collaboration. That’s why we’re such vehement supporters of open source and have made significant contributions to open source tools for testing, continuous delivery (GoCD), continuous integration (CruiseControl), machine learning and healthcare.
As consultants, we https://www.thoughtworks.com/careers/hub/consultant-life">work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.
You’ll spend time on the following:
- You will champion best practices like writing clean and reusable code using practices like TDD, SOLID principles, OO design, and pair programming
- You will partner with other technologists from cross-functional teams advocating devops culture
- You will work in collaborative, product-focused teams to build innovative customer experiences
- Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients
- Learn, digest and subsequently apply the latest technology thinking from ourhttps://www.thoughtworks.com/radar"> tech radar to solve client problems
Here’s what we’re looking for:
- You have 2+ years* of experience using two or more development languages (Java, JavaScript, Ruby, C#, etc.) with experience in Object-Oriented programming
- You’re willing and able to commit to traveling up to 100% (back home on the weekends) across the US and Canada to help our clients solve their business problems
- You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
- You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
- You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
- Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes
- You’re willing and able to commit to travel to client sites in order to solve their business problems
About Mastercard
We are the global technology company behind the world’s fastest payments processing network.
We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless.
We ensure every employee has the opportunity to be a part of something bigger and to change lives.
We believe as our company grows, so should you.
We believe in connecting everyone to endless, priceless possibilities.
Overview Services and Data is helping to shape the future of data insights by leveraging billions of anonymized, aggregated transactions in a 10 petabyte date warehouse to help financial institutions, merchants, media, and governments manage their businesses more effectively.
Advanced Analytics is charged with servicing clients by centralizing and optimizing the world class analytical, modeling, software coding, data sourcing, product development, product management, econometrics, and associated delivery capabilities of the MasterCard Advisors organization.
It focuses on creating innovative technology solutions which leverage technology in the data science, artificial intelligence and analytics arenas; on enabling the field with industrialized, repeatable products and on researching and incubating emerging technology to determine how they might apply to our customers and facilitate positive outcomes.
What we are re looking for
- Are you motivated by developing new Analytical skills, leading to insights into issues and developing recommendations that add real value to clients?
- Have you managed the client independently and effectively?
- Do you want to play a key role in driving a world beyond cash?
- Leading the formulation of artificial intelligence and machine learning solution objectives. Working on technical requirements based on user need.
- Responsible for creating the framework of solutions that take data intensive and complex business challenges and provide easily consumed and automated outcomes
- Using unique visualization techniques, condenses large volumes of complex ideas into elegant and simple visual models
- Determine opportunities to exploit new data sources or leverage new outcomes from existing data sources, by applying new models and algorithms to create business value
- Influences a client's strategic decisions by using deep industry expertise and deploying innovative Deep Learning analytics solutions in the operational systems Leadership Skills
- Works closely with clients/internal stakeholders to understand their business needs and design a technical solution
- Proving viability of the solution through mechanisms like proof-of-concepts
- Thought Leadership in AI – Developing compelling audience-specific messages and tools. Capture and share best practices and insights internally and with partners and customers.
- Self-driven, energetic, creative with ability to work in global teams.
- Excellent communication skills and a wide knowledge base, to convince the Stakeholders on application of AI/ML
- Provide technical leadership to the team members in relevant topics on AI/ML
- Adaptable - Takes in stride and constantly attunes to the changing needs of a highly dynamic business
- Curious - our key contributors are always seeking to grow their knowledge, to gain new perspectives, and to find better ways forward by researching and showcasing latest AI tools, techniques and applications
- Tenacious - self-starters who will take ownership of projects and bring them to completion despite difficulties or setbacks
- Consulting and Project Management Experience preferred
Functional and Technical Skills
- Experience in building and implementing AI application in any of the two domains - Fraud, risk, marketing, finance, operations for Banks, Fintech, Ecommerce, merchants or retailers
- Has a deep understanding of business value industry requirements and advanced analytic models (statistical, operations research, computing process)
- Responsible for building applications using artificial intelligence/machine learning technology, applying latest industrial and academic developments, prefer Kaggle hackathon participant
- Expertise in deep learning frameworks for Production Systems like Tensorflow, Keras (for RPD and neural net architecture evaluation), PyTorch and Xgboost, Caffe, Theono
- Proficient in Deep Learning algorithm techniques like Random Forest, GBM, KNN, SVM, Bayesian, Text Mining techniques, Multilayer Perceptron, Neural Networks – Feedforward, CNN, LSTM’s GRU’s.
- Optimization techniques – Activity regularization (L1 and L2), Adam, Adagrad, Adadelta concepts; Cost Functions in Neural Nets – Contrastive Loss, Hinge Loss, Binary Cross entropy, Categorical Cross entropy; developed applications in KRR, NLP, Speech and Image processing
- Expertise in classical Machine Learning algorithms like Logistic Regression, Decision trees, Clustering (K-means, Hierarchical and Self-organizing Maps), TSNE, PCA, Bayesian models, Time Series ARIMA/ARMA, Recommender Systems - Collaborative Filtering, FPMC, FISM, Fossil etc
- Extensive experience in statistical tools and programming environments like Python, R, SAS, SQL
- Experience with BIG DATA platforms - Hadoop, Hive, Spark, GPU Clusters for deep learning
Qualifications
- Minimum Graduate degree in Mathematics/Computer Science/Engineering








