Customer Service Executive

Location: In-house, Dehradun

We are looking for a Social Media Manager Assistant who lives and breathes social platforms and trends.

Key Responsibilities

• Assist in planning and executing daily social media posts
• Contribute fresh, quirky content ideas aligned with brand tone
• Coordinate with influencers and assist during content shoots
• Stay updated with social media trends, formats, and platform changes
• Support the team with content calendars and basic reporting
• Communicate with clients

What We’re Looking For

• Strong understanding of Instagram, youtube and other social platforms
• Quick thinker with a creative and trend-aware mindset
• Good command over Hindi and English (written & spoken)
• Comfortable working on-ground during shoots
• Prior experience or internships in social media is a plus

We are seeking Cloud Developer with experience in GCP/Azure along with Terraform coding. They will help to manage & standardize the IaC module.

Experience:5 - 8 Years

Location:Mumbai & Pune

Mode of Work:Full Time

 Key Responsibilities:

• Design,   develop, and maintain robust software applications using most   common and popular coding languages suitable for the application   design, with a strong focus on clean, maintainable, and efficient   code.
• Develop,   maintain, and enhance Terraform modules to encapsulate common   infrastructure patterns and promote code reuse and standardization.
• Develop   RESTful APIs and backend services aligned with modern architectural   practices.
• Apply   object-oriented programming principles and design patterns to build   scalable systems.
• Build   and maintain automated test frameworks and scripts to   ensure high product quality.
• Troubleshoot   and resolve technical issues across application layers, from code to   infrastructure.
• Work   with cloud platforms such as Azure or   Google Cloud Platform (GCP).
• Use Git and   related version control practices effectively in a team-based   development environment.
• Integrate   and experiment with AI development tools like GitHub   Copilot, Azure OpenAI, or similar to boost engineering   efficiency.

Requirements:

• 5+   years of experience
• Experience   with IaC Module
• Terraform   coding experience along with Terraform   Module as a part of central platform team
• Azure/GCP   cloud experience is a must
• Experience   with C#/Python/Java Coding - is good to have

 If interested please share your updated resume with below details :

Total Experience -

Relevant Experience -

Current Location -

Current CTC -

Expected CTC -

Notice period -

Any offer in hand -

Key Responsibilities

• Backend & API Engineering (60% Focus)
• Design and implement REST APIs and microservices for high-performance AI systems.
• Apply enterprise object-oriented programming best practices for secure, scalable backend services.
• Integrate AI-powered features with cloud-native architectures.
• Generative AI & LLM Development (40% Focus)
• Build LLM-powered features with the OpenAI API or other LLM APIs (reasoning and non-reasoning models, temperature tuning, version control).
• Implement retrieval-augmented generation (RAG).
• Apply advanced prompt engineering and model tuning techniques for optimized results.
• Deploy and manage solutions using Docker and secure integrations (e.g., SSO, Google Drive).

What We’re Looking For

• 10+ years of backend engineering experience (REST APIs, microservices, OO enterprise architecture).
• 3+ years of experience building AI/ML solutions (LLMs, RAG, OpenAI API).
• Strong hands-on Python expertise and object-oriented design patterns.
• Hands-on experience with Langchain, Lambda, Docker, and secure system integrations.
• Proven track record delivering production-ready, scalable applications.

Job Title: Travel Sales Executive

Company: Tripocio Carnival Pvt Ltd

Location: Onside (Work from Office)

Shift Timing: 10am to 7pm

Company Address: 1206- Skye Corporate Park, AB Rd, opp. Shalimar township, near Dewas Naka, Indore, Madhya Pradesh 452001

Salary: Hike on Current CTC

Preferable candidates from Indore (M.P)

TripOcio Carnival Pvt. Ltd. is one of the best and the renowned names in the travel industry at the current time. We are one of the finest destination experts all over the country. With our wide range of travel services and opportunities that are for everyone. Our team works hard all the time in order to make your trip amazing and the fun never ending.

Job Description: The Travel Sales Executive is responsible for driving the sales to achieve the targets. The Touring has a customized holiday planning platform for travelers and travel agents for various locations. The success of this profile means promoting and selling Domestic and international holidays to travelers.

Responsibilities:

• Selling packages for Domestic & International destination.

• Preparing customized itineraries to suit the client's preferences and budget.

• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations

• Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers

• Apply consultative selling techniques to identify clients' needs.

• Apply upselling techniques.

• Managing other travel formalities

• The candidate will be responsible for managing B2B and B2C Sales.

• Follow up with Customers to convert the Lead into Sale.

• Preparing customized itineraries & es to suit the traveler's and agents' queries as per the preferences and budget. • Escalate client requests that deviate from signed sales agreements.

• Follow up on networking interactions and leads.

• Gather customer feedback and market sentiments to better understand of needs of the client.

• Provide email, social media, or telephone responses to customer inquiries.

Requirements:

• Should have 1 to 2 years of work experience in Travel Industry.

• Degree in Hospitality, Travel, Tourism, Business or a relevant field.

• Knowledge of destinations from a tourism perspective Singapore, Dubai, Thailand, Bali, Himachal, Kashmir, Kerala, Goa, Bhutan, Leh Ladakh, etc.

• Knowledge about itinerary & costing will be an added advantage for this profile.

• Client handling skills, itinerary making & costing, and sale of packages.

• Ability to interact, communicate, and negotiate effectively.

• Sound knowledge of domestic and international travel trends.

• Fluency in English; multilingualism is a plus. • Personal travel experience will be considered an advantage

Tripocio Carnival Pvt Ltd

HR [Executive]

Atharv Dhopte

Job Overview:

We are seeking experienced dynamic consulting professionals/ strategic thinkers who have worked in the corporate and social sector. As an Engagement Manager at Dhwani Rural Information Systems, you will be responsible for the successful implementation of large-scale programs and will be tasked with setting up and end-to-end management of program PMU from Dhwani’s side. You will work closely with the program owners to ensure that all stakeholders are aligned, and updates are communicated effectively. You will act as a point of contact between the program owners and the internal tech team at Dhwani and be accountable for ensuring the overall delivery of scope and SLAs. Key

Responsibilities:

• Manage and support the implementation and delivery of large-scale and technology-supported multi-stakeholder programs.

• Maintain strong relationships with key clients and stakeholders to ensure customer satisfaction and retention.

• Ensure project objectives align with the client's business goals and objectives.

• Oversee project budget, resources, and timeline to ensure on-time and on-budget delivery.

• Conduct regular project status reviews, and mitigate project risks and issues.

• Facilitate cross-functional collaboration and communication for seamless project execution.

• Develop and implement performance metrics to measure project outcomes and impact.

• Foster a continuous improvement mindset and culture, promoting best practices and innovation in project delivery.

• Report project progress, status, and results to stakeholders and senior management.

• Identify opportunities for improvement in project delivery processes and methodologies and collaborate with internal teams.

• Represent the organization in industry events and forums to build the brand and establish thought leadership.

• Manage business requirement discussions with program owners and report on projects.

• Ensure overall delivery of scope and SLAs and provide monthly updates to program owners.

• Facilitate monthly meetings with program owners and project managers on updates, highlights, challenges, and future plans.

• Own discussions with program owners on tool integration, new features, best practices for data storage, and quality checks. (For Example, mGrant, Power BI, OneDrive, etc)

Essential Technical Requirements:

• Strong research skills (qualitative and quantitative, impact assessments, report writing, log frame design)

• Experience with BI tools like Power BI

• Experience in project management tools and techniques, including project planning, resource allocation, risk management, and stakeholder communication

• Ability to work with cross-functional teams and manage external partners

Essential Non-Technical Requirements:

• Strong communication and interpersonal skills, with the ability to build and maintain relationships with program owners and team members

• Strong analytical and problem-solving skills

• Ability to think strategically and identify opportunities for process improvements

• Excellent organizational and leadership abilities

• High level of motivation and dedication to delivering high-quality work

• Commitment to continuous learning and professional development

• Ability to communicate complex ideas effectively.

• Strong client engagement skills.

• Humility, willingness to listen and learn.

Education:

• MBA or Master's degree in a relevant field such as Management, Development Studies, Economics, or Computer Science, with a minimum of 8-10 years of relevant experience in program management and technology-based projects in the social sector.

• Preference given to candidates with a degree from a reputable institution such as IRMA, APU, IIFM, XIMB, TISS, IIHMR or fellowship from YIF, Anubhav Lecture Series, India Fellow, Indian School of Public Policy, Gandhi, Teach for India, Genpact Fellowship

• Experience working with IT platforms and software solutions is a plus

Keywords:

• Project Delivery

• Engagement Management

• Customer Relationships

• Stakeholder Management

• Risk Assessment

• Resource Allocation

• Schedule Management

• Budgeting and Financial Tracking

• Process Improvement

• Status Reporting

• Communication and Collaboration

• Problem-Solving

• Cross-functional Team Management

• Time Management

• Strategic Planning

• Vendor Management

• Negotiation Skills

• Customer Satisfaction

• Performance Metrics

• Project Management Methodologies

• Data cleaning

• Report writing

• Impact assessments

• Training and training manual development

• Requirements gathering

• Multiple project management

• Fast-paced work environment

• Logical aptitude

• Ownership-taking attitude

• Action/task oriented

• Strong sense of purpose

• Written and presentation skills

• Serve as the primary contact and product expert for new leads as well as existing accounts
• Maintain a high level of consultative, solution-based selling to sell ODIGO
• Showcase ODIGO to customers through online product demos
• Generate New Leads and convert leads to the potential client online
• Perform cold calling to create new leads
• Qualify inbound leads from phone calls and CRM
• Follow up on new leads from social media campaigns and emails
• Understand the business needs of the clients and provide relevant solutions
• Demonstrate the different solutions offered by ODIGO to resolve customer queries and influence them to buy the products
• Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for every customer
• Collaborate with the marketing team to identify new strategies for lead generation through social network
• Research the market for new competitive products introduced and the marketing strategies adopted by competitors

• 2 to 6 years of experience in B2B/Enterprise software inside sales with an emphasis on SaaS product sales
• Proven track record of meeting or exceeding sales targets
• Mandatory experience in inside sales, including lead generation and outbound prospecting
• Passion, drive, and the desire to be a part of a growing team that makes a difference for both the company and its clients
• Working experience in market research and analysis will be an added advantage
• Exceptional in-person, verbal, and written communication skills a must
• Bachelor’s or master’s degree in business or related field

➢    Expert in React JS with about 4 years of experience

➢    Experience in using libraries like D3, Material UI, style sheets and theme management

➢    Should be able to understand requirements & design, develop efficient React JS Code, should have used tools to automate the test and deployment to production

➢    Should have good knowledge on REST APIs, Error handling and writing Unit and Integration Tests

➢    Knowledge of Java is desirable

Responsibilities

➢    Understand the Visual Designs, Functional Requirements and come up with the design/components needed to build the user interface.

➢    Work with Visual Designers to understand the graphic design patterns, themes, and implement in a structured way in the product front end

➢    Work with server side microservices team to develop the JSON contracts

➢    Develop efficient React JS code to implement these requirements

➢    Automate the testing and deployment of these components to production

Looking for passionate sales professionals Inside/TeleSales executives(B2C) to contribute in generating revenue. You will be responsible for closing sales deals over the phone. The position will be in Bangalore. If you are a self-starter, get a kick by chasing aggressive target, fuel growth by coaching & grooming your team this role is for you

Job Description

Must Haves

• The Inside Sales Associate would be responsible for making enhanced outbound calls on leads provided by the company and following a diligent process towards converting leads to paying customers.
• Have a good hold on english language and neutral accent to communicate with customers in different geographies.
• Ask questions to understand customer requirements and close sales
• Go the "extra mile" to meet sales target and facilitate future sales
• Analyse the customer and well versed in objection handling and managing different situations during the call.
• Analyzing and sharing active feedback about the customer behavior, market demands and competition to the marketing team
• Generate pipeline

Mandatory skills:

• Should have excellent command over English and basic Hindi
• Excellent objection handling and convincing skills
• Process oriented
• Result focused
• Revenue driven
• Sales Planning & Customer Experience.

Qualification & experience

• Any graduate/12+/Diploma
• Minimum experience of 0- 2 years in Inside B2C sales is prefered.
• Freshers who has passion for sales and earn incentives can also apply