Customer/L1 Support Executive

Position - HR 

Experience - 1-2 Years

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics based diagnostic solution for Tuberculosis was recognized as one of top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

What we want you to do

• This role will comprise 70% TA & 30% of either functions (Admin/HR-Ops/Employee Engagement) depending upon the candidates skill set..
• Work with different department heads to understand the hiring requirement 
• Curate Job posts on Various platform 
• Recording keeping of resumes
• Maintain database of candidates
• Screen Resume as per requirement of the role. 
• Speaking to potential candidates & explaining them the JD
• Schedule Interviews via online meeting portals or face to face interviews.
• Ensure timely feedback from the interview panels. 
• Keep good rapport with the candidates.
• Closing the hiring process

What are we looking in you

• Graduate or PG degree in Human Resources Management or a relevant field
• Prior experience as an HR Recruiter
• Sound knowledge of all HR processes (e.g. recruitment, training, talent management ,etc.)
• Experience with resume databases and ATS
• Sound knowledge of the end to end recruitment process.
• Strong verbal as well as written communication skills. Good proficiency in English. 
• Exceptional time-management and organizational skills

Job Title: Oracle EBS Finance Technical Consultant

Location: Gurgaon

Experience: 5+ Years

Employment Type: Full-Time/Permanent

Job Summary:

We are seeking a skilled Oracle EBS Finance Technical Consultant to join our team. The ideal candidate will have deep expertise in Oracle E-Business Suite Financial modules, with a strong focus on developing and supporting technical solutions for Oracle EBS Finance applications. You will collaborate closely with functional consultants to ensure effective integration of business processes with technical solutions.

 Required Skills & Qualifications:

• Technical Skills:
• Proficient in Oracle EBS Financials (AP, AR, GL, FA, Cash Management).
• Strong hands-on experience with PL/SQL, Oracle Forms, Oracle Reports, and Oracle Workflow.
• Experience with BI Publisher and other Oracle EBS reporting tools.
• Knowledge of Oracle APIs, Open Interfaces, and data migration techniques.

• Functional Knowledge:
• Deep understanding of financial processes and accounting principles (AP, AR, GL, FA).
• Ability to interpret and implement functional requirements into technical solutions.

• Soft Skills:
• Strong problem-solving and analytical skills.
• Excellent communication skills, both verbal and written.
• Ability to work collaboratively with functional consultants and business stakeholders

Storytelling platforms have not evolved with smartphones, as we still consume stories being passive observers. At Raidenbit, we are building http://onelink.to/kahaniboxapp">KahaniBox - The Netflix for interactive fiction in Indian languages. We create stories with immersive roleplay experiences that allow the audience to control how the stories unfold and end. And while doing that, we are solving some fascinating problems around decoding human psychology and understanding our audience’s content tastes using engineering and data science.

We are looking for an Engineering Head to join our founding team and drive the vision and architecture for scaling KahaniBox to 100M+ monthly users.

You will:

• Recruit and manage world-class engineering talent both in India and abroad.
• Lead the development of our content creation engine, recommendation engine, and content insight engine. 
• Prototype and implement new product ideas and initiatives around increasing revenue, user retention, content consumption, etc.
• Implement and continuously improve processes for high-velocity engineering, including DevOps, testing, CI/CD, PRs, etc.
• Keep technical debt under control by reinforcing and evolving our engineering culture, which values code reviews, high test coverage, and adequate documentation.

You have:

• 7+ years of engineering experience in scaling, optimizing, and rewriting significant systems. Bonus points for gaming/media-tech experience.
• 3+ years of team management experience. 
• Strong team-building and empowering skills - you excel in hiring and mentoring high-performing engineering teams.
• Exceptional competencies in data structures, algorithms, software design, and OOP.
• Experience with at least one Cloud Providers: GCP, AWS, or Azure.
• Experience in building data pipelines and implementing event-driven architectures.
• Strong bias to ship early and iterate quickly with data.
• Intermediate understanding of Machine Learning.

Qualifications:

• M Tech/ B Tech/ BE/ MCA/ MS in Computer Science, Information Technology, or equivalent.

• The degree must be obtained through a regular on-campus program from a recognized university.

• Proven experience as a .NET Developer with 4-9 years of relevant work experience.

• Strong proficiency in Dot Net and MVC architecture.

• Experience with MySQL database management.

• Knowledge of front-end technologies such as HTML, CSS, and JavaScript.

Skills:

Full Stack Developer

Developed Gaming Application

Developed 3D Gaming Application

Basic knowledge of C, C++, MySQL, Mongo db

• 
  
• Daily coordination with consultant / clinic head basis of the treatment advised by them.
• Helps patient to understand the value of treatment (Convincing patient to commit to treatment)   
• Explain the tariff of the respective procedures/investigations to patients in detail and upselling the packages
• Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
• Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
• Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
• Follow up with patients at all stages.
• Doctor for life - Responsible for long term relationship management with the patient.

Responsibilities:

• Draft proposal portions such as introduction, overview, project approach, and cover letter
• Draft proposal template to hand off to subject matter expert and writing teams
• Develop and execute consistent company identity through document templates, letterhead, and logo usage
• Lead proposal team on RFP, RFQ, award submittals, and roster application responses
• Synthesize proposal materials into final client-ready package
• Maintain proposal milestones schedules like issue and review dates, kickoff meetings, and due dates.
• Engage in proposal sections coordination, final formatting, assembly, packaging, and delivery.
• Ensuring documents are secure and up to company standards
• Facilitating the proposal review process

What you will bring:

• Responsible for coordinating proposals
• Coordinate and maintain team documentation efforts for responses to RFPs
• Analyze requirements and ensure that proposals meet requirements
• Edit and rewrite proposals, including creating templates and boilerplate text
• Draft proposals and communicate across teams to get input and meet deadlines

• The candidate will be engaged in program management support functions such as logistics, coordination of arrangements for conferences, workshops and continuing education programs, maintenance of archives for programs conducted and database management.

• Plan and develop a database of outsourcing service providers for multi-media design,brochure preparation, conference materials and printing.

• Maintain database of addresses for various purposes of mailing.
• Maintain a library of documents, records and books for ready reference with proper indexing and file management.

• Coordinate visit of important domestic and overseas visitors, plan their itinerary, coordinate with travel agencies, transport service providers and hotels.

• Maintain a database of various hospitality service providers and develop institutional relationship with such service providers for conduct of executive development programs.

• Develop drafts for event related correspondence.
• Coordinate inter-office meetings, prepare minutes of inter-office meetings and Under take follow-up actions as per the instructions of the Directors and Senior Managers.

• A computer literate with proficiency in MS Office and Internet usage.
• The prospective candidate should have good communication skills.
• A Pleasing Personality with right attitude and a burning desire to excel.
• Willingness to travel.