Customer/L1 Support Executive

We are seeking experienced Reporting Developers to design, develop, test, and maintain business reports using OBIEE and BI Publisher. The ideal candidate will work closely with Business Analysts and end users to gather requirements, develop reporting solutions, perform testing, and maintain comprehensive documentation throughout the report lifecycle.

Location: Remote (India or Anywhere) – Candidates must be available to work in IST time zone.

Experience: 5+ years

Key Responsibilities

• Develop and maintain reports using OBIEE and BI Publisher.
• Collaborate with Business Analysts and end users to gather and analyse reporting requirements.
• Translate business requirements into technical reporting solutions.
• Perform report validation, testing, and defect resolution.
• Create and maintain report documentation, including:
• Report Specifications
• Functional Documents
• User Guides
• Change Documentation
• Participate in requirement discussions and provide technical recommendations.
• Ensure reporting solutions meet quality, performance, and compliance standards.
• Support report deployment and post-production activities.

Required Skills & Experience

• Strong experience in SQL.
• Hands-on experience with OBIEE and BI Publisher development.
• Working knowledge of Argus.
• Experience in requirements gathering and stakeholder communication.
• Strong testing and validation experience.
• Experience creating technical and functional documentation.
• Good analytical, problem-solving, and communication skills.

Preferred Qualifications

• Experience working in Agile environments.
• Pharmaceutical or Life Sciences domain experience is an advantage.
• Ability to work independently and interact effectively with business users and cross-functional teams.

Experience- 3 - 5 Years

Budget-  7 - 8 LPA

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Position: Trainee Electronics Engineer

Location: Gandhinagar, Gujarat

Employment Type: Full-time, On-site

Experience: 6 month to 2 year (Freshers Preferred)

Salary: ₹19,000 CTC (Starting)

Key Responsibilities

• Assist in testing, troubleshooting, and maintenance of electronic equipment and systems.
• Understand and interpret electrical and electronic circuit drawings.
• Perform on-site service and support activities as required.
• Work closely with senior engineers to learn and implement engineering best practices.
• Prepare and maintain technical documentation and service reports.

Required Skills & Qualifications

• Qualification: B.E. in Electronics Engineering.
• Strong understanding of basic electronics concepts, measuring units, instruments, and electrical properties of components.
• Ability to read and interpret electrical drawings.
• Good communication skills – must be able to read, write, and speak in English.
• Willingness to travel for service and field assignments.
• Freshers and local candidates will be given preference.

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

A Business Development Executive (BDE) is a key player in a company's growth strategy. BDEs are responsible for identifying and generating new business opportunities, and for building and maintaining relationships with clients. Their responsibilities include: 

• Identifying new business opportunities: Researching markets and trends to find new clients and ways to serve existing clients better 
• Building relationships: Developing long-lasting relationships with clients and key stakeholders 
• Driving revenue growth: Setting sales goals, negotiating deals, and ensuring customer satisfaction 
• Managing the sales process: Owning the sales lifecycle from prospecting to implementation 
• Collaborating with others: Working with senior team members to manage risks, and with the sales team to keep and grow accounts 
• Communicating with clients: Understanding client needs, offering solutions, and providing excellent customer service 
• Preparing presentations: Creating pitches and proposals for clients, and preparing sales displays 
• Managing sales meetings: Conducting virtual and in-person meetings with clients 
• Attending events: Attending conferences and industry events to promote the company 

Location: Bangalore, Mumbai, Hyderabad, Pune, Delhi

Responsibilities :

● Build and nurture high performing teams of skilled software engineers. Find and hire top talent for your team

● Work closely with your team providing continuous feedback to raise the bar

● Shape team goals by developing a deep understanding of our business processes and success criteria

● Develop and execute a long-term product roadmap and architecture while balancing short term commitments

● Work closely with the team to architect and develop the best technical design and approach to solve complex problems.

● Take the accountability of the overall health of the products you build, and predictability of the deliverables of your team

● Effectively partner with engineering, product and business stakeholders across the organization to co-define and deliver on own and team goals

What are we looking for ?

● Bachelors or Masters Degree in Computer Science or a related field from a college of repute

● 8 to 14 years of industry experience in software engineering with 2 to 3 years of experience of directly managing a team of software engineers

● Prior experience in established start-ups would be preferred

● Experience with object-oriented design and languages

● Track record of building and delivering mission critical, 24x7 production software systems

● Experience architecting systems on AWS platform a strong plus

● Be able to deal with ambiguity and independently drive, design, and implement large scale software solution

● Proven track record of taking ownership and driving results on technical projects

● Ability to handle multiple competing priorities in a fast-paced environment

● Technical aptitude to quickly grasp complex technical issues and communicate directly with technical and non-technical teams

● Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operation

B2B Sales Executive

Sales

• Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide free fruits & vegetables directly sourced from our farmers. We are an omni channel platform having both offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.
•  We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community
• Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.
•  We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer obsessed, be it our end user, farmer, vendor or even our internal community.

• To build an effective long-term relationship with the customers and perform sets of sales activities to help the organization run effectively, efficiently, and in support of business strategies and objectives.

RESPONSIBILITY

• Achieve forecasted sales goals
• Manage the sales pipeline and source leads
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate the features and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert
• Meet customer requirements (responsive, schedule conscious, etc) and maintain relationship
• Provide forecasts, reports, marketing intelligence, and information
• Attend and represent the Company at local exhibitions and meetings.
• On-board customers and keep the communication alive
• Contributes to team effort by accomplishing related results as needed

REQUIREMENTS

• Bachelor's in marketing, business or equivalent
• 1+ years in sales, telecom, broad band, hotels ( oyo )
• Excellent communication and presentation skills
• Solid knowledge of Sales management and b2b sales pipeline management
• Familiarity with analytical, productivity, and reporting tools such as MS Office, Asana, Slack, LinkedIn, PBI, etc...
• Fluency in English,Malayalam is required

• 3+ years of experience in Ruby / RoR
  • Experience with data files processing (xls, csv, json, xls, text: 834, NACHA, segments)
  • Experience working with relational databases (PostgreSQL)
  • Experience with Git
  • Good written and spoken English (Intermediate and higher)
  • Experience deploying Rails applications
  • RESTful API, JSON API

Will be a plus:
• Experience working with Unit and Integration Testing (Rspec, Capybara)
• Experience of integration with 3rd party systems and services and cloud technologies ( AWS stack: EC2, RDS, S3, etc.)
• Experience with RuboCop, JSHint/JSLint
• Experience with Microservice Architecture
• Knowledge of HTML5, CSS3
• Experience working with modern JavaScript frameworks — Ember.js, Vue.js