Customer/L1 Support Executive

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel)

POSITION: QA Engineer

JOB OVERVIEW:

We are looking for a QA Engineer to assess software quality through Manual and Automated Testing. You will be responsible for finding and reporting software bugs and glitches. You should have a keen eye for details and must be competent in executing test cases. You should also possess excellent communication and problem-solving skills and should be passionate about quality ensuring that our products, applications, and systems work correctly.

WHAT YOU WILL DO:

● Testing life cycle SDLC STLC.

● Analysis of the requirement Design & Implement functional test-cases.

● Reviewing software requirements and preparing test scenarios.

● Executing tests on software usability.

● Analyzing test results on database impacts, errors or bugs, and usability.

● Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

● Interacting with clients to understand product requirements.

● Participating in design reviews and providing input on requirements, product design, and potential problems.

● Ensure complete test -coverage, interact with Product management development team & different stakeholders.

● Involve in Test-plan, Test scenario Test strategy review. Participate in the defect triage call, use the existing Tool & built the new Test script

● Hands-on API testing with REST Assured, Postman, Swagger.

● Should be having a good Analytical Skill.

● Should be expert in SQL severRedshift & web service testing.

● Expert in Agile & waterfall methodology & feature file writing.

● Assist in setting up & built the new Test- environments.

● Helping in new processes & procedures.

● Candidate must have good understanding of Automation Framework

● Test Execution (Expert) - Deep dive into large volumes of data comparison validation

● Test Framework (Expert) - Solid understanding of Test Phases, Type of testing to be undertaken & be able to perform them. Risk gate assessments for entry & exit criteria's. Test outputs - plan, cases, results, sign off reports.

REQUIRED SKILLS

● Must have strong experience working in the Software Testing field throughout the career across all phases of software development life cycle.

● SAAS application testing experience

● Must have exposure as well as hands on experience of manual as well as performance testing for various web based, mobile based and desktop-based Software Products and Application projects.

● Must have strong hands-on experience of various types of testing including end to end functional testing,UIUX, Performance, Security, Architecture, Websites and Performance testing etc.

● Must have led various software testing projects end to end including Test Plans & Test Cases

preparation, Effort Estimation, Test Reporting, Project Coordination activities for various projects.

● Knowledge of Database testing over MySQL or other relational non-relational databases is a plus.

● Strong experience with Automation tools including Selenium and others for testing Web basedRESTAPIsWeb ServicesSchedulersBatches & Event driven applications.

● Knowledge of at least one Programming language & coding on an Automation framework is plus.

● Must have familiarity to leading tools for requirement management, test case management, bug

management and version control.

● Should have strong documentation and verbal communication skills and excellent aptitude.

● Good to have: JIRA, Lean FT, Jenkins

Responsibilities:

• Work with product managers to find solutions to critical problems, face internal customers, and create requirements.
• Triage and fix critical issues that arise in the field that affect our core product.
• Manage git repositories, pull requests, and review code.
• Communicate properly & promptly with all stakeholders.
• Build a proof-of-concept for new products from scratch.
• Optimize, clean up, and comment on the existing codebase.

Requirements:

• Must have 5-8 years of hands-on engineering experience.
• Must be an expert in JavaScript/Typescript with ES6+ features, Node.js, ReactJS, and Redux
• Must be an expert in HTML5 CSS3 SASS, and Webpack.
• You are proficient with RESTful API design and implementation using Node.js.0
• Proficiency in relational (MySQL, Cloud Spanner etc. ) and non-relational (MongoDB, Google Cloud Firestore etc. ) databases.
• Must be an expert in data structure and creating highly optimized algorithms.
• Should have a working knowledge of GCP services like App Engine, CloudSQL, Compute Engine etc.
• Should have a working understanding of microservices patterns, serverless design, and event-based architecture.
• Willingness to learn new programming languages, frameworks, and paradigms.

Looking for Linux BSP Engineers for one of our clients

Skills Required: C Programming, Device Driver Development, BSP, U-Boot, Board Bring-up

Location: Bangalore

Experience 3 to 6yrs

Education/Qualification: B.E/B.Tech (EEE / ECE)

Domain: - Bootloader, Linux BSP, Device driver for Ethernet, PCIe, USB, etc

○    U-Boot and Linux porting / upgrading to ARM based SoC

○    Device drivers for SPI, I2C, Touch screen, MEMS Sensors

○    Device drivers for Audio, camera, display etc.

Additional considerations:-

Must have: - Ground up driver development and debugging experience

• 3+ YEARS OF EXPERIENCE WITH PAID FACEBOOK AD CAMPAIGNS IS A MUST.
• Manage Facebook ADS for the company as well as clients.
• Get the best ROI and ROAS.
• Run ADS Campaigns
• Execute Google Analytics & Google Tag Managers
• Have Good command of Social Media Management
• Have Good SEO Knowledge - Onpage and Off-page

Desired Candidate Profile

• 3+ Years of Experience
• Proven Results on Facebook ADS
• Professional in Facebook ADS

Perks and Benefits

• Flexible Work Schedule till COVID ends.

• Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues 
• Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner. 
• Participate in solution development and publications for the company knowledge base resources 
• Report common user issues, suggest product improvements and convey important product feedback 
• Formulate action plans (technical and operational) for analyzing and resolving reported product issues 
• Stay updated on all product features- current, new & in the pipeline. Work closely with the Product 

Our Ideal Candidate:

• Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role 
• Preferably someone from Engineering / MCA background
• Possesses thorough knowledge of Javascript, CSS & HTML 
• Gets a thrill in solving everyday problems. 
• That zeal to not let go of a customer without a solution. 
• Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies   
• Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis 

• Experience in developing modern web applications using React and Redux.
• Strong proficiency in CSS, JavaScript, including DOM manipulation and the JavaScript object model
• Good understanding of Database schema, design, optimization, scalability.
• Great communication skills, strong work ethic.
• Ownership of the product from start to finish.
• Ability to learn new technologies quickly.

• Experience with AWS
• Expert level understanding of the HTML DOM and underlying event model
• Prior Open source contributions
• Experience building responsive design.

Position : Software Test Engineer

Location : San Francisco, USA

REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS: USA with Valid work visa

The ideal candidate must have at least "3” years of active and recent experience with coding in Java to automate and as well as executing those scripts in an effort to test the functionality. Must be comfortable as a consultant, and have strong written and verbal communication skills.

Job Qualifications:

• · 3+ Years of hands-on Experience on Java with strong knowledge of OOPs
• · in computer science, software engineering, computer engineering, electrical engineering, or related area of study
• · Experience with Automation testing tool, preferred experience with Selenium Web Driver or custom test tool
• · Adequate working knowledge of JUnit or TestNG
• · Basic knowledge of SQL and/or any RDBMS
• · Knowledge of defect tracking and test management tools is desirable
• · Understanding of source code repositories and branching and merging strategies.
• · Awareness to Software Development and Testing life-cycle
• · Strong communication and problem-solving skills desired
• · Well versed with Internet technologies and infrastructure
• · Outstanding written and oral communication skills
• · Demonstrated analytical and problem-solving skills.
• · Can do attitude; yet challenges status quo
• · Works independently under minimal direction with strong work ethics
• · Desired experience in Mobile Automation or exposure to Mobile testing
• · Must have a BS or MS Degree in Computer Science or related field of study.

Preferred / Good to have skills :

*

• · Knowledge of Perfecto or Mobile Cart device cloud
• · Knowledge of Appium
• · Knowledge of SOAP or REST API Services
• · Banking domain knowledge

Job Responsibilities:

• · Hands-on experience coding in Java
• · Work in highly collaborative teams that strive to build quality code and provide business value.
• · Should have a proven track record for quality and performance of code deliverable, strong communication and client-facing skills with the ability to work in a consulting environment.
• · Develop and provide recommendations to the existing framework for highly visible mission critical applications.
• · Utilize BDD part of your testing and should have previous BDD experience
• · Expertise in writing complex SQLCommand for backend testing and good knowledge of web application
• · Develop a repeatable process for designing, developing, and executing scripts. - Conduct tests, document and analyze test results and present findings to development teams.
• · Utilize Selenium, Java, Maven, Eclipse IDE, GitHub, Appium, , DevTest, TestNG , Junit and Jenkins to automate and virtualize applications
• · Create Test Plans, Cases and Scripts for UAT, functional and regression testing on Web applications, client applications and products.
• · Strong in any scripting language.