An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.
Responsibilities:
- Answering incoming support queries from our customers via calls and live chat
- Logging and responding to customers through our ticketing system, Zendesk
- Managing assigned tickets promptly, ensuring customers are kept up to date
- Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
- Assist in updating and building our customer knowledge base & best practice guides
- Meeting SLA's and KPI's
Requirements:
- Tech-savvy and have a passion for customer service
- A strong problem solver and think logically at all times
- An advocator of our one-team mentality and a great team player
- A great listener and pride themselves on their impeccable communication skills
- Great at driving their personal development
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hipla By InVentry
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Must have good drafting and communication skills.
Aware of social media platforms. Content writing skills, can think out of the box.
Duration- 3 months
Location- Bhubaneswar.
Qualification- Any Graduate
Elastic Search- Any programming knowledge (Python/ Java/ Scala)
- Good Experience Elastic search, Kibana, Logstash
- Knowledge on Dev Ops
- Preferable :- AWS or any cloud knowledge
- Ansible, Kibana any visualization tools
About LimeTray
LimeTray is a leading SaaS company that provides digital infrastructure to F&B businesses, helping them streamline operations, grow their online presence, and boost customer engagement. We work with thousands of restaurants and cloud kitchens across India and internationally, offering them a full-stack platform that includes online ordering, CRM, loyalty programs, and more. Our mission is to enable restaurants to compete in the digital age with powerful, easy-to-use technology.
About the Job – Account Manager
Key responsibilities:
- Engage an assigned portfolio of restaurants to help them derive maximum value from LimeTray's products.
- Act as a consultant to key accounts—resolving their needs using LimeTray’s solutions and maintaining strong relationships.
- Drive renewal revenue through proactive planning and support.
- Upsell additional products and services to existing clients to generate incremental revenue.
- Serve as the primary point of contact for large accounts, promoting trust and customer satisfaction.
- Monitor key metrics such as revenue, adoption, and churn for your portfolio.
- Create client success stories to support new customer acquisition.
- Collaborate with the product team to improve regional product adoption strategies.
Perks:
5 days working | Medical insurance | Career growth opportunities | Collaborative, dynamic work environment
Skill(s) required:
Client Interaction | Client Relationship Management | Effective Communication (written & spoken English) | Interpersonal Skills | MS Excel & PowerPoint | Negotiation & Presentation Skills | Report Generation & Writing
Who can apply:
Only candidates who:
- Have a minimum of 1 year of experience
- Are based in Delhi or Gurgaon
Other requirements:
- A bachelor’s degree in Business, Sales, Marketing, or a related field
- Internship/full-time experience in Sales or Marketing (SaaS industry preferred)
- Understanding of Indian market customer interactions
- Strong communication and interpersonal skills (non-negotiable)
- Self-motivated, proactive, and capable of working independently
- Track record of meeting/exceeding targets
- Familiarity with CRM tools and Office Suite (Excel, Word, PowerPoint)
- Mandatory: Laptop and smartphone (BYOD policy)
Salary:
2 months probation
- 15,000 stipend during probation
Annual CTC: ₹ 3,00,000 – ₹ 4,00,000
- Fixed pay: ₹ 3,00,000 - ₹ 3,50,000
- Variable pay: ₹ 0 – ₹ 50,000
Amazon Web Services (AWS)Responsibilities:
- Design, configure, administer, monitor and troubleshoot complex enterprise network environment for communications and solution improvements within the Company's high-traffic, business-critical Internet production environment.
- Develop and implement plans for infrastructure upgrades, modeling, analysis, and planning.
- Analyze, design, test, and evaluate network systems including local area networks (LAN), wide area networks (SD-WAN), Cloud, Data Centers, and other data communications systems.
- Design, manage, and maintain office wired and wireless networks.
- Work with complex network and storage environments including SAN, clustering, load balancing, multi-site VPNs, network IDS, and firewalls.
- Monitor network performance and provide security measures, troubleshooting and maintenance, as needed.
- Acquire, maintain and report on data related to network performance management, capacity planning and utilization trend analysis.
- Provide after-hours support for systems and applications.
- Collaborate with other functional IT areas to ensure that IT best practices, policies, and procedures are adhered to. Provide technical support for staff issues.
- 7+ years of experience in setup, configuration and maintenance of networking infrastructure including Cisco switches, routers, firewalls, VPN technologies, SD-WAN, and other WAN administration.
Experience
- 7+ years of experience with configuring and supporting IP networks.
- 5+ years of experience with Google Cloud Platform (GCP) and multi-region Amazon Web Services (AWS) networking configurations
- 3+ years of experience in managing Meraki wireless networks and equipment in office environments.
- Strong fundamental knowledge of networks, ports, protocols, and infrastructure setup
- Enterprise-Level: Larger than 1,000 PCs and 500 Servers (multi-platform) are a definite plus
- Solid understanding of Microsoft Active Directory, DNS, DHCP, etc. in a large multi-site environment.
- In-depth knowledge of IT standards, concepts, best practices, and procedures - relies on knowledge, experience and judgment to plan and accomplish goals.
- Excellent verbal and written communication skills for purposes of communicating with team members as well as other departments.
- Ability to take initiative & manage multiple detailed tasks in a fast-paced and ever-changing environment.
- Organizational, and project management abilities, strong analytical and problem-solving skills
Education Qualifications:
- Bachelor's Degree: CIS Computer Information Systems; Information Technology, Computer Science or similar.
- CCNP Certification or similar
- Cisco switches, routers, firewalls, VPN technologies, SD-WAN, WAN administration
- Cisco SAN experience
- OS Platforms: Windows / Linux
- Hardware Platforms: Cisco UCS, Cisco Meraki, EMC storage
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Building strong relationships with the existing portfolio of clients.
- Good communication skills.
- Good knowledge of bidding portals (Upwork, Freelance)
- Generating leads By Email – Marketing
- Generating leads for website design and development
Location: Chennai
Summary of the Position:
Job Purpose:
Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty.
Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.
Join us and be a part of this journey as we write Customer Success stories with these products.
Location: (Chennai/Hyderabad/Bangalore)
WHAT YOU DO:
- Interface with business customers, gathering and understanding requirements
- Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results
- Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis
- Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes
- Build, improve, and provide ongoing optimization of high quality models
- Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.
- Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.
- Communicate within the global community respecting cultural, language and time zone variations
- Demonstrate flexibility to adjust working hours to match customer and team interactions
ABOUT YOU:
- Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)
- 2-4 years of relevant experience in Data Science or Data Engineering
- 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
- Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
- Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)
- Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.
- Expertise with data modelling, data warehousing and ETL/ELT development
- Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive
- Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary
- Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks
- Curiosity, passion, and drive for data queries, analysis, quality, models
- Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders
How You Do It:
How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.
How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.
How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.
How You Show Up:
Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.
About Us
Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Go Programming (Golang)
C++
C#
Javascript
PythonABOUT US
Gameberry Labs is a mobile game developer based in Bangalore, founded in 2017. Our two games, ‘Ludo STAR’ and ‘Parchisi STAR’ have more than 125 million downloads. Our goal is to build great games that our players would love to grow old with.
With more than 25 million monthly active users, our games are thrilling adventures for designers, engineers, strategists and artists. We offer an autonomous studio setup with a creative, challenging, multidisciplinary and collaborative environment. This allows you to be impactful and grow fast.
Key Highlights:
- 125+ million downloads
- Revenue 2020: $25+ million (400% Growth in 2020)
- More than 1 million concurrent players on a Multiplayer Game - Best Multiplayer Parchisi in the World
As new trends and technologies continue to disrupt and reshape the gaming landscape, our eyes are keenly set on becoming masters of casual game entertainment. Here, we are looking out for people who are creative, hard-working and dedicated to the art of building experiences for people.
RESPONSIBILITIES
● Design, architect, test and develop game features
● Help with roadmaps, timelines, estimations, and priorities
● Identify and analyze technical requirements in feature discussions
● Improve the technical foundation of the game supporting new and existing features
● Take an active part in game creation, innovation and research.
● Deliver well-structured and polished code
● Perform regular code reviews and maintain coding standards
● Knowledge sharing and helping teammate
QUALIFICATION
● Bachelor’s degree in Computer science, Computer engineering or similar field.
● Strong professional experience in one or more general-purpose programming languages
(Golang, JavaScript, C, C++, etc.)
● Full stack engineer having 4+ years of experience in building user facing web or mobile applications
What You’ll Need?
● Excited about working on a game
● Ability to quickly get up to speed with existing code
● Ability to communicate with non-technical people
● Good troubleshooting skills.
● Passion for software development
● Experience of working with database like Mongo, Redis, Cassandra, etc.
● Exposure to game engine like Unity, Cocos2d-x, GODOT would be a huge plus
WHY JOIN US?
● Independence and freedom
● Your ideas will be every bit as valued as your programming expertise
● Work in a studio that has complete P&L ownership of games
● Work with kind, humble teams that inspire
● For hyper-growth and condensed learning & challenges .
HTML/CSSJavascript
Angular (2+)
React.js
JOB SUMMARY
Looking for a candidate to join a team involved in solving challenging problems in the ecommerce domain. We are seeking candidates having hands-on experience working with Hybris-based implementations.
PRIMARY RESPONSIBILITIES
As a Senior Developer – Hybris, you will translate client requirements into technical designs, design schemas, implement custom extensions, create product and product variants and integrate with search engines, unlocking the business value of Hybris.
You will independently drive design decisions to ensure the necessary health of the overall solution.
You will teach, mentor and share knowledge, improve processes and develop systematic solutions to problem patterns.
• Develop Digital Consumer experiences based on a foundation of Hybris.
• Design and develop awesome features such as product search & navigation, order management, promotions, store locator, social ecommerce, back-office customization, etc.
• Diagnose and solve technical problems related to commerce and Hybris implementation.
• Interact with clients to create end-to-end specifications for ecommerce solutions.
• Provide inputs and direction to associates in the team on design and implementation.
• Collaborate with your architect to define implementation processes and quality gates and standards.
• Write application code that exceeds the defined quality standards by using best practice
• Review design and code for your peers
SECONDARY REQUIREMENTS
A good Hybris Senior Developer:
• Is aware of the different front-end technologies including HTML, CSS, JavaScript, jQuery, Angular4 and React
• Knows the DevOps processes and technologies including Jenkins, Ansible, Chef, etc.
• Understands Agile Software development methodology
Leadership
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon