
An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.
Responsibilities:
- Answering incoming support queries from our customers via calls and live chat
- Logging and responding to customers through our ticketing system, Zendesk
- Managing assigned tickets promptly, ensuring customers are kept up to date
- Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
- Assist in updating and building our customer knowledge base & best practice guides
- Meeting SLA's and KPI's
Requirements:
- Tech-savvy and have a passion for customer service
- A strong problem solver and think logically at all times
- An advocator of our one-team mentality and a great team player
- A great listener and pride themselves on their impeccable communication skills
- Great at driving their personal development

About Hipla By InVentry
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We are seeking a skilled Techno-Functional Consultant with deep expertise in Oracle Cloud HCM,
specializing in Payroll and Time and Labor and Fast Formula creation. This role involves
collaborating with cross-functional teams to deliver high-quality Oracle HCM solutions, ensuring
data integrity, system efficiency, and alignment with business needs.
Key Responsibilities:
Design and implement technical solutions for Oracle Cloud HCM with a focus on
maintaining data integrity and optimal system performance.
Should be able to debug production payroll issues and provide resolutions.
Should be able to debug production Time and Labor issues and provide resolutions.
Leverage tools such as HCM Data Loader, HCM Extracts, and BI Publisher to execute
seamless data loading, reporting, and extraction processes.
Collaborate with end-users to verify that technical components align with specified
business needs and are defect-free.
Develop and conduct thorough unit, integration, and regression testing to ensure technical
components are robust and reliable.
Resolve any identified issues efficiently, ensuring high-quality deliverables.
Technical Expertise:
Utilize in-depth understanding of Oracle HCM Cloud architecture, data model, and
associated technical components.
Engage in complex Fast Formula development to support bespoke client requirements.
Functional skills to support Payroll and Time and Labor modules.
Qualifications:
Bachelor’s degree in computer science, Information Technology, or related field.
A minimum of 6 years of experience in Oracle HCM Implementation.
Excellent analytical, problem-solving, and communication skills.
Preferred technical expertise:
Proficiency in Oracle Cloud HCM Fast Formulas, Payroll and OTL Support
companies uncover the 3% of active buyers in their target market. It evaluates
over 100 billion data points and analyzes factors such as buyer journeys, technology
adoption patterns, and other digital footprints to deliver market & sales intelligence.
Its customers have access to the buying patterns and contact information of
more than 17 million companies and 70 million decision makers across the world.
Role – Data Engineer
Responsibilities
Work in collaboration with the application team and integration team to
design, create, and maintain optimal data pipeline architecture and data
structures for Data Lake/Data Warehouse.
Work with stakeholders including the Sales, Product, and Customer Support
teams to assist with data-related technical issues and support their data
analytics needs.
Assemble large, complex data sets from third-party vendors to meet business
requirements.
Identify, design, and implement internal process improvements: automating
manual processes, optimizing data delivery, re-designing infrastructure for
greater scalability, etc.
Build the infrastructure required for optimal extraction, transformation, and
loading of data from a wide variety of data sources using SQL, Elasticsearch,
MongoDB, and AWS technology.
Streamline existing and introduce enhanced reporting and analysis solutions
that leverage complex data sources derived from multiple internal systems.
Requirements
5+ years of experience in a Data Engineer role.
Proficiency in Linux.
Must have SQL knowledge and experience working with relational databases,
query authoring (SQL) as well as familiarity with databases including Mysql,
Mongo, Cassandra, and Athena.
Must have experience with Python/Scala.
Must have experience with Big Data technologies like Apache Spark.
Must have experience with Apache Airflow.
Experience with data pipeline and ETL tools like AWS Glue.
Experience working with AWS cloud services: EC2, S3, RDS, Redshift.
We are looking for highly motivated Systems Engineers/Systems Administrators (Certified CCNA). The position requires strong technical and communication skills.
As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Fabric, Azure Databricks, Azure Networking, Hyper V, Spark, SQL Server 2022, Chrome OS, Data Warehousing etc.
Responsibilities:
Deploying, automating, maintaining AWS / Azure-based cloud resources
Evaluate new technology options and vendor products
Develop and maintain custom SharePoint Online pages
Complete certifications and training on the latest technologies
Perform SharePoint Online administrative functions
Develop and maintain PowerShell scripts for regular task automation
Monitor systems, networks, and functions
Identify and document common recovery procedures for service impacting incidents
Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group
Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy
Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure
Manage customer interaction with the utmost professionalism, courtesy, and responsiveness
Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation
Candidate Profile:
Male Candidates Only
B.E./ B. Tech. in Computer Science /Information Technology or MCA from a reputed university with a minimum 60% aggregate throughout their education
Skills and Abilities:
Excellent communication skills (spoken and written English)
Ability to work in rotational shifts
High-level technical troubleshooting ability Customer orientation
Ability to multitask and work 6 days a week (54 hours per week at a minimum)
Excellent problem resolution, judgment, and decision-making skills
Knowledge about Azure
Knowledge of Power Apps, Microsoft Teams, Microsoft Power Automate
Experience: 1-3 years of proven work experience as a Technical Support Engineer
Location: Bangalore
Reporting to: CFO
Age: Up to 35 Years
Working days: 2 Saturdays off in a month.
Notice Period: A Candidate with a notice period of up to 2 months in the current organization can apply for this position.
Qualification Required: Chartered Accountant
Required Skills
- Experience Required: 3 Plus year's valid experience in a similar profile preferably working with Lending Fintech or NBFC/Bank.
- Candidature Required: Open-minded, Enthusiast, Learner, ready to stretch, and amicable in a start-up environment.
- Language Proficiency: Robust command over language and proficiency with compliance terms as per Indian GAAP and able to review compliance and latest taxation norms.
- System Knowledge: Well-versed and working knowledge of MS Office and SAP/ERP Systems.
Job Responsibility:
- Responsible for handling Accounts, Taxation, and compliance functions on Pan India Level.
- Responsible for various MIS as requested by the management
- Responsible for maintaining & finalization books of accounts of the company.
- Responsible for all Direct and Indirect tax compliances and labor tax compliances including returns and coordination with vendors
- Report Accurate financials on a timely basis i.e. monthly/Quarterly/Half yearly/Annually to the CFO/Board
- Comply with the requirements of internal and external auditors on a timely basis
- Managing the accounts receivable and payable and reporting the delinquencies/Credit Loss with aging as per the policy of the board
- A Problem solver with a go-getter approach and able to maintain a healthy relationship with other stakeholders across the company.
FullStack Developer( Angular + Node) | Location: Remote
Key Responsibilities:
1) The incumbent will be responsible for
building microservices based on a leading
NodeJS API framework while also
contributing to a large open source
community where your work will be seen
and used by thousands of developers.
2) You will work with the tech team
council that is composed of senior
architects to work on technical definitions
of new microservices and will mentor junior
developers that integrate these services
into client projects.
3) Coding complex modules
4) Building a knowledge base of the latest
programming trends, best practices, and
methodologies
5) Customizations to existing open source or
custom built applications
6) Code review and enforcing best practices
Improve Application architecture
7)Constantly improve his/her own skill set
8) Impeccable written and verbal communication
skills with the ability to present, explain and
defend design concepts in team and stakeholder
meetings.
9) Experience representing work to a broader
product team and other leaders, clearly and
succinctly articulating the goals and concepts
10) Knowledge of Typescript and Loopback.io would
be an added advantage
Qualification:
1) B.Tech/ BCA/ MCA or M.Tech
2) Relevant Experience should be 3-6 years.
3) Experience in Javascript frameworks (Node.js,
Angular.js/Reactjs)
4) Node ( at least 2 years is mandatory with Angular)
Personal characteristics:
- Strong portfolio and excellent attitude
- Delivery oriented and able to work under strict deadlines.
- Ability to drive the project with the team
- Problem-solving and innovation skills are a must
- Detail oriented and ability to organize
- Must be self-confident to work in a team and individually
- Strong communication skills
Primary purpose of the role:
Front end development of websites and applications using CSS3, HTML5, jQuery and other skills to produce clean, functional and web compliant projects to be handed over to Back End Developers to be further worked on as well as CSS bug fixes post Back End development
Major responsibilities & deliverables:
- Great skills in HTML, CSS, JavaScript and cross browser implementations.
- Strong analytical and problem-solving skills.
- Experience and knowledge about the cool stuff in HTML5 and CSS3.
- At Least knowledge of one JavaScript framework such as VueJs, ReactJs, AngularJs
- Proficiency and familiarity with CSS/JavaScript frameworks and utilities such as HTML5 Boilerplate, jQuery, Modernizr, Firebug, JSLint, minification, and others.
- Taking PSD files from designers, slicing and/or recreating elements via CSS to match the design perfectly
- Ability to make modifications to libraries in jQuery as per requirement of a project
- Extensive knowledge of fonts, embedding from third parties like Google, Typekit & Font Deck etc.
- Knowledge of optimizing CSS/JavaScript performance, by coding practices and tools.
- Passion and follow through for their work. Excited and curious about learning new technology, as well as the sharing of ideas. Exceptional collaboration, listening, written, and verbal communication. Able to own individual projects as well as the ability to work within a team.
- Awareness of current design trends in the visual arts, working knowledge of the latest computer packages and an understanding time limits which can impact on the design.
- Knowledge of GIT or any other version control software.
We are looking for a Senior Full Stack Rails Web developer with good communication skills. The Candidate MUST have good communication skills and should be comfortable taking Phone/Video calls with US employees.
Please see below the technical skillset required:
For Front-end:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Strong Proficiency in HTML/CSS and experience with Bootstrap and FontAwesome
- Thorough understanding of ReactJS and its core principles
- Experience with popular ReactJS workflows (such as Flux and Redux)
- Experience with AngularJS
- Experience with NPM and NodeJS
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience with common front-end development tools such as Babel, Webpack, etc.
- Experience with popular frameworks like EmberJS, BackboneJS, KnockoutJS and Vue is a plus.
For Backend (Ruby on Rails):
- Solid understanding of Ruby along with Rails 3, 4 and 5
- Solid understanding of gems like with devise, ActiveAdmin, Clockwork, SideKiq, Ransack
- Proficient with ActionCable, EventMachine, Websocket
- Excellent understanding of Rails query interface and DBMS like Mysql, sqlite, postgreSQL
- Proficient in creating test suites using Cucumber, Capybara, RSpecs, Minitests etc
- Proficient in HTML/CSS/Sass
- Experience in AWS Elastic Beanstalk and Capistrano deployments is a plus
- Experience in creating Ruby programs/scripts to automate tasks is a plus
- Experience with CMS systems like BrowserCMS is a plus
General:
- Exp – 9+ yrs
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization is a solid plus
- Experience in GoLang and/or Rails and desire to work on back-end applications is a solid plus









