
An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.
Responsibilities:
- Answering incoming support queries from our customers via calls and live chat
- Logging and responding to customers through our ticketing system, Zendesk
- Managing assigned tickets promptly, ensuring customers are kept up to date
- Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
- Assist in updating and building our customer knowledge base & best practice guides
- Meeting SLA's and KPI's
Requirements:
- Tech-savvy and have a passion for customer service
- A strong problem solver and think logically at all times
- An advocator of our one-team mentality and a great team player
- A great listener and pride themselves on their impeccable communication skills
- Great at driving their personal development

About Hipla By InVentry
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Experience: 3–9 Years
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Location: Fully Remote
Job Type: Full-Time or Contract | Start Date: Immediate
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Prospecting and Lead Generation US market - SaaS products
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At Upswing, we are committed to building a robust, scalable & secure API platform to power the world of Open Finance.
We are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.
We are looking for motivated engineers who will be working in a highly creative and cutting-edge technology environment to build a world-class financial services suite.
About the role
As part of the DevSecOps team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –
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- Developing automation and performing routine VAPT for Network and Applications
- Integrating with 3rd party vendors for the services required to improve security posture
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- Integrate different security measures and pipelines with the SIEM tool
- Conducting routine VAPT using manual and automated workflows, generating and maintaining the report for the same
- Introduce and Implement best practices across teams for a great security posture in the org
You should have
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- Strong experience in Cloud technologies, multi-cloud environments, and best practices in Cloud
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- Some experience with Kubernetes, and Docker is required
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Goofy Tails is a 4 year old, Delhi-based, DTC e-commerce pet care company, having more than 300,000 customers through its product range of 200+ SKU’s. The team at Goofy Tails has a deep experience & expertise in designing, manufacturing & marketing innovative pet products - Fresh food & treats, Toys & Accessories.
GoofyTails recently secured a Seed fund from marquee investors and is looking to expand aggressively in all departments of the business.
Company Website: http://www.goofytails.com">www.goofytails.com
Who are we looking for?
A motivated and ambitious Full stack Shopify developer with strong focus on frontend, who would like to be a part of a high growth & funded startup’s growth journey. Ideally be a pet parent!
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- Free Laptop upgrades
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Numerator is a data and technology company reinventing market research. Headquartered in Chicago, IL, Numerator has 1,600 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change. The majority of Fortune 100 companies are Numerator clients.
Job Description
What We Do and How?
We are a market research company, revolutionizing how it's done! We mix fast paced development and unique approaches to bring best practices and strategy to our technology. Our tech stack is deep, leveraging several languages and frameworks including Python, C#, Java, Kotlin, React, Angular, and Django among others. Our engineering hurdles sit at the intersection of technologies ranging from mobile, computer vision and crowdsourcing, to machine learning and big data analytics.
Our Team
From San Francisco to Chicago to Ottawa, our R&D team is comprised of talented individuals spanning across a robust tech stack. The R&D team is comprised of product, data analytics, engineers across Front End, Back End, DevOps, Business Intelligence, ETL, Data Science, Mobile Apps, and much more. Across these different groups we work towards one common goal: To build products into efficient and seamless user experiences that help our clients succeed.
About the Role
We’re looking for a well-rounded and passionate Full Stack Software Developer to join our team in creating an amazing client experience. If you’re interested in working on all layers of a system from developing new UI controls to creating flexible and scalable data architectures with the latest technologies and tools then Numerator is for you.
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- Knowledge of unit & integration testing
- Knowledge of agile development process
- Experience with version control systems (Git, Subversion etc.)
Having experience in any of the following would be a valuable asset:
- Experience working with AWS
- Experience working with Node.js
- Basic understanding of the HTTP protocol
- Knowledge of business rules engines
- Programming experience on Unix based infrastructure
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
WHAT IS IN IT FOR YOU?
You would be adding a great experience of working with a leading open source solutions company in South East Asia region to your career. You would get to learn from the leaders and grow in the industry. This would be a great opportunity for you to grow in your career through continuous learning, adding depth and breadth of technologies. Since our client work with leading open source technologies and engage with large enterprises, it creates enormous possibilities for career growth for our team








