
An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.
Responsibilities:
- Answering incoming support queries from our customers via calls and live chat
- Logging and responding to customers through our ticketing system, Zendesk
- Managing assigned tickets promptly, ensuring customers are kept up to date
- Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
- Assist in updating and building our customer knowledge base & best practice guides
- Meeting SLA's and KPI's
Requirements:
- Tech-savvy and have a passion for customer service
- A strong problem solver and think logically at all times
- An advocator of our one-team mentality and a great team player
- A great listener and pride themselves on their impeccable communication skills
- Great at driving their personal development

About Hipla By InVentry
About
Similar jobs


Responsibilities:
- Help build model monitoring systems across model types like regression, classification with structured & unstructured datasets.
- Build high-performance multi-tenant deployment architecture that works across frameworks like PyTorch, sklearn, TensorFlow.
- Help realize the product vision: Production-ready machine learning models with monitoring within moments, not months.
- Help companies deploy their machine learning models at scale across a wide range of use-cases and sectors.
- Write maintainable, scalable performant python code, Build high volume and high availability analytics systems, Push the state of the art of MLOPs to push the industry ahead.
Requirements:
- 3+ years work experience with production-grade python- preferably contribution to open source repost.
- Prior experience with ML monitoring, observability & explainability systems, and familiarity with tools for data science like Pandas, Notebooks, Numpy, Scipy, etc.
- Comfortable working in a Linux environment, experience with one relational & 1 non-relational DB is preferred.
- Some working experience with TensorFlow or PyTorch is preferred.
- Experience with model analysis and experimentation frameworks like MLFlow, W& B;, tfma is preferred.
Key Responsibilities:
1. Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives
2.Telugu & Kannada language candidates are more preferable with good english proficiency
3 . Develop a sales strategy to achieve organizational sales goals and revenues
4. Sales Closure of hair and skin clients
5. Responsible for driving consultation to Location allotted
6. Develop and implement new sales initiatives, strategies and programs.
7. Contacting potential client via email or phone to establish rapport and set up meetings
8. Developing sales goals for the team and ensuring they are met
9. Negotiating on phone, email or in-person
10. To provide report and feedback to upper management about what is and is not working
11. To provide detailed report and feedback to upper management
12. Extensive Follow-up for the Clients allotted
13. Giving client good client experience


About the job
About Reflektive's Engineering Team
We are seeking a Senior Software Engineer, Front End to help scale Reflektive to being the market leader for employee performance management. The main question to be answered: Can you help a
company scale?
Reflektive has major initiatives to tackle in the next year. Initiatives range from internal scaling, security, engagement, new verticals, pervasive technologies, research and development, data and
analytics, and customer tools. Reflektive’s Senior Software Engineer will contribute in their area of specialization. S/he will help us solve complex design challenges and mature our platform to handle
increasing traffic and scale.
You'll join a lean, prolific team where everyone, including you, is active in the product-defining and development process (where deploying new features every 2 weeks is common). You'll know the
customers we're talking to, and the needs of each one. As a result, you know where your initiative and drive can best make a difference (and be recognized!)
Our engineering team consists of developers from a wide array of backgrounds. Our team primarily focuses on Rails and Javascript, but is always ready to use the best tool for the job when it makes
sense. Following Scrum practices, we work closely with the Product Management team to develop features that focus on empowering and developing employees. Our team is a tight knit, friendly
group of engineers that are dedicated to learning from and teaching to each other. Team members regularly contribute to and optimize our engineering practices and processes. Our team wants to
make software engineering fun, easy, and fulfilling, so we've come up with a set of values that we
apply to our software every day: Simple, Flexible, Consistent, Predictable, Efficient, and Pragmatic.
Responsibilities
● Depending on your specialization, projects/initiatives may include: Security, scaling distributed systems, working on our core services related to user management, building out new verticals, guiding new engagement features, scaling traffic/imports/exports,
and managing APIs.
● Work extremely cross-functionally across Engineering and Product Management.
● Deliverable: (30 days) Own a feature; possibly being paired with another engineer. (60days) Own and drive a new initiative. (90 days) Bring that initiative to production.
Desired Skills and Experience
- Expert proficiency in Java/Kotlin, Kafka/Pulsar, SQL, Docker and kubernetes.
- Overall 4+ years of experience as Java full stack developer using any modern frameworks.
- Strong knowledge on Data structure and Algorithm knowledge
- Previous experience working in ReactJS/AngularJS (2+ years)
- Knowledge of Analytics and LookerML would be added plus.
- Exposure to cloud environment AWS.
- Knowledge of unit testing frameworks including Junit.
- Startup experience is strongly desired.
- You learn quickly, you’re adaptable and versatile.
- Experience in an Agile and Scrum environment.
About Reflektive
Forward-thinking organizations use Reflektive’s people management platform to drive employee performance and development with Real-Time Feedback, Recognition, Check-Ins, Goal Management,
Performance Reviews, 1-on-1 Profiles, and Analytics. Reflektive’s more than 500 customers include Blue Origin, Comcast, Instacart, Dollar Shave Club, Healthgrades, Wavemaker Global, and Protective
Life. Backed by Andreessen Horowitz, Lightspeed Venture Partners, and TPG Growth, Reflektive has raised more than $100 million to date, and was ranked the 13th Fastest Growing Company in North
America on Deloitte’s 2018 Technology Fast 500TM.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status,
veteran status, or disability status.
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large scale social or location-based app.

Job Requirements
Minimum Requirements:
To perform this job successfully, the individual must have the following experience:
- Bachelor’s degree in management information systems, computer science, and/or business, or equivalent work experience.
- You have experience with developing, maintaining and supporting production applications which have live users using Angular.
- You have experience with State managment and NgRx (ideally) or any other framework
- You are NOT a fresh graduate with no production experience
- You have excellent English speaking skills
- Strong understanding of the DOM, HTML5, CSS3 and JavaScript
- 3+ years of in-depth experience with Angular (2/4/8/x)
- 1+ years of experience with additional web libraries and frameworks. Preferred: NgRx, Rx.js.
Additional Skills Desired
- Ability to be empathetic and form strong working relations with your team members.
- Strong understanding of debugging and ability to quickly debug code, find problems and produce fixes.
- Experience with Responsive Web Design (RWD) patterns
- Experience with unidirectional data flow patterns (Redux, etc.)
- Experience with RxJS or other Reactive programming techniques/libraries
- Experience using ES2015 (ES6) and TypeScript 2.x
- Indepth experience in using GIT and understanding of GIT workflows Experience in building and maintaining a reusable components library in angular
- An excellent eye for detail to bring our products designs to life using pixel perfect styling, interactions and animation.
- Familiarity with agile development practices (a/b testing,unit testing,continuous deployment,continuous integration,scrums) and worked in a product driven environment.
- Excellent written and verbal communication skills to communicate technical concepts to a wide variety of audience.
- Proven ability to work with designers and other non-technical and technical team members (wireframes, rapid prototypes, PoC’s, white boarding)


Below is a list of several skills required to deliver on responsibilities for this role:
- Minimum 2+ years of experience in React Native/ React development
- Familiarity with AWS solutions like Amplify , Cognito, DynamoDB will be a bonus
- Should be able to write reusable, testable, and efficient code. Should be able to design and implement low-latency, high-availability, and high-performance applications.
- Architect & design technically robust, flexible, and scalable solutions
- You must have experience in deploying Android/iOS apps previously on playstore/Appstore.
- You should be able to build pixel-perfect, amazingly smooth UIs across both mobile platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native
- .
- Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
If you always thought of yourself as entrepreneurial, customer-obsessed, results-oriented, strategic yet execution focused, hungry and passionate about technology, we have a dream opportunity to back yourself up.
Compensation: Cash and stocks for U.S company (to be discussed on a case to case basis)
- -Will be part of ABAP Team and will play integral role in implementation /support and other projects
- -will be interacting with the client and the key users, involved in scoping studies, suggest solution through SAP , Train the key users, and configure SAP ABAPmodule
- Should have at least one support type of project and At least two full implementation experience
- Should have experience with skills on Adobe forms, module pool programming, interface development, workflow, Webdynpro
- Will also be part of solution building team
- Should have 3+ yrs of SAP experience in ABAP Consulting



Exp: 3 -5 Years
Work Location: Hyderabad, Begumpet
Notice Period: 0 -10 Days only
Roles & Responsibiites:
1.Need to have hands on experience in Hybrid Mobile Development
2. Application/Native - AndroidiOS, HTML5, CSS3, JavaScript, jQuery, Java, MSSQL - complex SQL queries, View, Procedures etc, WAS.
3. Should have working experience with Cordova, Ionic, React.
4. 2+ years of professional experience in Native React
5. Highly proficient in rendering components with Native APIs
6. Highly proficient in JavaScript, modern JavaScript, HTML


