Customer/L1 Support Executive

We are looking to hire an experienced developer to join our dynamic team. As a developer, you will be responsible for creating a top-level coding-base using Angular best practices. Your role will require you to implement an exciting and streamlined user experience in the form of a Java-based desktop and mobile web-app.

To ensure success as a developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class Angular developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.

Experience: 3 years and more

Skills set: Angular, Reactjs, Javascript, HTML/CSS

Responsibilities:

• Designing and developing user interfaces using angular/react best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for Angular projects.
• Developing application codes and unit tests in Angular, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

Requirements:

• Bachelor’s degree in computer science, computer engineering or similar.
• Previous work experience as an angular/ reactjs / frontend developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt.
• Excellent project management skills.
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

Key Responsibilities:

• Plan, execute, and implement internal communication and employee engagement programs aligned with company objectives.
• Support stakeholders including Recruitment, HR Operations, Payroll, L&D, Compliance, and Management teams with communication and design requirements.
• Design, implement, and conduct service line orientations for new joiners.
• Handle employee communication through Focus Group sessions, Meet the Leader sessions, and drive timely execution of action plans.
• Facilitate Fun Committees and periodic engagement activities.
• Conceptualize and execute the employee engagement strategy through surveys, events, and recognition programs.
• Ensure all communications are brand compliant and meet organizational standards.
• Drive engagement on internal social media platforms to increase visibility of initiatives.
• Administer counseling, performance improvement plans, and disciplinary actions in collaboration with the Compliance team.
• Prepare and present various business reports as required.

Requirements:

• Proven experience as an HRBP, preferably in large-scale, fast-paced environments.
• Awareness of key HR metrics like attrition, shrinkage, WFM, etc.
• Strong experience in event management, including planning and executing large-scale events.
• Ability to use technology and digital media to enhance communication effectiveness.
• Proficiency in Microsoft Office tools (Publisher, Word, Excel, PowerPoint, SharePoint, Live Meeting).
• High energy, drive, enthusiasm, initiative, and commitment.
• Excellent communication, influencing, and interpersonal skills with an approachable style.
• Strong judgment, patience, and tact in challenging situations.
• Willingness to work night shifts.
• 
  

Mandatory Criteria :

• Candidate must have minimum 10 years of experience in Human Resource Management as a DM or Manager, including team management experience and fluent communication skills.
• Candidate must have handled at least 1300 employee headcount.
• Candidate must be at Manager or Deputy Manager level currently (Assistant Manager designation will not be considered).
• Need candidates from BPO, KPO, or BPM industry only.
• Candidate must have strong expertise in Excel (Pivot, VLOOKUP, formulas, MIS reporting etc.)
• Candidate must be comfortable working in evening/UK shifts (5:30 PM – 3:00 AM).
• Candidate should have experience in HR Operations, Recruitment, Payroll, Compliance and conducting new joiner orientations.

Note: There are 2 vacancies for this role – one for the Night Shift (5:30 PM – 3:00 AM) and one for the Mid-Day+ Night shift both (11:30 AM – 9:00 PM) at different locations in Noida.

Key Responsibilities

● Plan, launch, manage, and optimize paid campaigns across Amazon Ads, Meta Ads, and Google Ads (Search, Display, Shopping).

● Own full-funnel performance: from awareness to conversion and retention.

● Create ad strategies tailored for both D2C (Shopify) and marketplace (Amazon) channels.

● Track key KPIs: CTR, CPC, ROAS, ACoS, CVR, CPA etc.

● Conduct regular A/B testing on creatives, audiences, and placements.

● Manage ad budgets and bid strategies to maximize performance.

● Lead all Sponsored Product, Sponsored Brand, and Sponsored Display campaigns on Amazon.

● Collaborate with the design/content team for campaign assets.

● Prepare weekly/monthly ad performance reports with insights and action points.

● Stay updated with platform algorithm changes, ad tools, and beta features.

Qualifications & Skills

● 5+ years of experience in managing performance marketing campaigns across Amazon, Meta, and Google.

● Proven track record of scaling ROAS-positive ad accounts in a D2C eCommerce setup.

● Strong analytical skills with knowledge of Excel/Sheets, GA4, and Ads dashboards.

● Experience in ad copywriting and creative performance feedback.

• ● Bonus: Experience with tools like Helium10, Semrush, Canva, or creative automation platforms.

1. FIELD JOBS
2. COMMUNICATION SKILL
3. PRODUCT KNOWLEDGE
4. FIELD JOBS
5. COMMUNICATION SKILL
6. PRODUCT KNOWLEDGE
7. FIELD JOBS
8. COMMUNICATION SKILL
9. PRODUCT KNOWLEDGE
10. FIELD JOBS
11. COMMUNICATION SKILL
12. PRODUCT KNOWLEDGE

InfoGrowth is seeking a highly skilled PSUMS Developer with expertise in web application development to join our team. If you have a passion for creating innovative, scalable, and responsive solutions tailored for connected services in EV vehicles, we want to hear from you!

Key Responsibilities:

• Design and develop scalable web applications for connected services in EV vehicles using Vue.js and modern web technologies.
• Utilize HTML5, CSS, and TypeScript to build and maintain responsive web portals.
• Implement and maintain API integrations using RESTful services.
• Collaborate with cross-functional teams to define architecture for long-term solutions in connected vehicle services.
• Ensure development aligns with best practices including CI/CD, Test-Driven Development (TDD), and Agile methodologies.
• Use testing tools such as Selenium, Cypress, or Jest to maintain high-quality standards.
• Communicate and collaborate effectively within a multidisciplinary team to align project goals.
• Create and maintain technical documentation for software and processes.

Requirements:

• Bachelor’s degree in Computer Science or a related field.
• 7+ years of experience in web development with strong proficiency in JavaScript and the Vue.js framework.
• Hands-on experience with HTML5, CSS, and TypeScript.
• Knowledge and experience with API integration and RESTful services.
• Proficient in testing methodologies and tools like Selenium, Cypress, or Jest.
• Strong understanding of version control systems like Git.
• Excellent communication skills in English.

We are looking for an Angular Developer and your primary focus will be to implement a complete user interface in the form of a mobile and web app, with a focus on performance. The main duties will include creating modules and components and coupling them together into a functional app. The artistic design will be delivered to you, together with a few wire frames templates, but your assistance will be required regarding animations, CSS, and final HTML output. You will work in a team with the back-end developer and communicate with the API using standard methods.

Responsibilities:

• Delivering a complete front-end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services

Skills and Qualifications

• Deep knowledge of Angular practices and commonly used modules based on extensive work experience
• Proficiency with JavaScript and HTML5
• Creating self-contained, reusable, and testable modules and components
• Extensive knowledge of CSS and JS methods for providing performant visual effects
• Validating user actions on the client side and providing responsive feedback
• Creating custom, general use modules and components which extend the elements and modules of core Angular
• Experience with building the infrastructure for serving the front-end app and assets

Experience in Java (2+ years)

• Experience in SprintBoot(2+years)
• Good Knowledge of Microservice Concept
• Framework: Springboot, Spring Security, JAX-RS, Hystrix, Kafka
• ORM: Spring Data JPA. Hibernate
• Cloud Service: AWS(MSK, S3), Serverless lambda Functions
• Build tools: Maven, Gradle

• Skills -
  • Core (Must understand and conversant to code on at least two of these technologies)
    • Java 8+/ Spring Boot/Microservices
    • Spark
    • Scala
    • Angular
    • Javascript
    • ElasticSearch
    • Graph Database (Tinkerpop/Janusgraph)
    • MySQL/Oracle
    • AWS/Azure/GCP
  • Secondary
    • Version Control - Jira/Bitbucket/Git
    • Build Tools - Maven/SBT/Gradle
    • Security
    • Agile/Scrum methodology
    • Should be able to create and review designs/documents
    • Must be able to clearly articulate situations, problems and communicate ideas and solutions

• Must understand System Analysis and Design with understanding of Algorithms (implementation in any language is okay)
• Design optimal and performant solutions for product backlog items spanning technologies
• Work with Product Owner/Project Manager and UX lead for providing LoE estimates for Jira backlog items
• Lead and own delivery or work items (for self and team)
• 80% hands-on work items (self), 20% team responsibility
• Must be willing to learn new technologies, processes, business functions, (we measure this by OKR’s)

Qualifications and Skills