Customer/L1 Support Executive

Key Responsibilities:

  Design, develop, and maintain efficient, reusable, and reliable Go code.

  Implement and integrate with back-end services, databases, and APIs.

  Write clean, scalable, and testable code following best practices and design patterns.

  Collaborate with cross-functional teams to define, design, and ship new features.

  Optimize application performance for maximum speed and scalability.

  Identify and address bottlenecks and bugs, and devise solutions to these problems.

  Stay up-to-date with the latest industry trends, technologies, and best practices.

Required Qualifications:

  Proven experience as a Golang Developer or similar role in software development.

  Proficiency in Go programming language, paradigms, constructs, and idioms.

  Experience with server-side development, microservices architecture, and RESTful APIs.

  Familiarity with common Go frameworks and tools such as Gin.

Knowledge implementing monitoring, logging, and alerting systems

  Experience with SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).

  Understanding of code versioning tools, such as Git.

  Strong understanding of concurrency and parallelism in Go.

  Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes) is a plus.

  Excellent problem-solving skills and attention to detail.

  Ability to work effectively both independently and as part of a team.

• Strong Software Engineering Profile
• Mandatory (Experience 1): Must have 5+ years of experience using Python to design software solutions.
• Mandatory (Skills 1): Strong working experience with Python (with Django framework experience) and Microservices architecture is a must.
• Mandatory (Skills 2): Must have experience with event-driven architectures using Kafka
• Mandatory (Skills 3): Must have Experience in DevOps practices and container orchestration using Kubernetes, along with cloud platforms like AWS, GCP, or Azure
• Mandatory (Company): Product companies, Experience working in fintech, banking, or product companies is a plus.
• Mandatory (Education): From IIT (Candidate should have done bachelor degree Btech or Dual degree Btech+Mtech or Intergrated Msc), From other premium institutes NIT, MNNIT, VITS, BITS (Candidates should have done B.E/B.Tech)

Research Intern 

Position Overview

We are seeking a motivated Research Intern to join our AI research team, focusing on Text-to-Speech (TTS) and Automatic Speech Recognition (ASR) technologies. The intern will play a crucial role in evaluating our proprietary models against industry benchmarks, analyzing competitive voice agent platforms, and contributing to cutting-edge research in speech AI technologies.

Key Responsibilities

Model Evaluation & Benchmarking

• Conduct comprehensive evaluation of our TTS and ASR models against existing state-of-the-art models
• Design and implement evaluation metrics and frameworks for speech quality assessment
• Perform comparative analysis of model performance across different datasets and use cases
• Generate detailed reports on model strengths, weaknesses, and improvement opportunities

Competitive Analysis

• Evaluate and compare our voice agent platform with existing solutions (Vapi, Bland AI, and other competitors)
• Analyze feature sets, performance metrics, and user experience across different voice agent platforms
• Conduct technical deep-dives into competitive architectures and methodologies
• Provide strategic recommendations based on competitive landscape analysis

Research & Innovation

• Monitor and analyze emerging trends in ASR, TTS, and voice AI technologies
• Research novel approaches to improve ASR and TTS model performance
• Investigate new architectures, training techniques, and optimization methods
• Stay current with academic literature and industry developments in speech AI

Model Development & Training

• Assist in training TTS and ASR models on various datasets
• Implement and experiment with different model architectures and configurations
• Perform model fine-tuning for specific use cases and domains
• Optimize models for different deployment scenarios (edge, cloud, real-time)
• Conduct data preprocessing and augmentation for training datasets

Documentation & Reporting

• Maintain detailed documentation of experiments, methodologies, and results
• Prepare technical reports and presentations for internal stakeholders
• Contribute to research publications and technical blog posts
• Create visualization and analysis tools for model performance tracking

Required Qualifications

Education & Experience

• Currently pursuing or recently completed Bachelor's/Master's degree in Computer Science, Electrical Engineering, Machine Learning, or related field
• Strong academic background in machine learning, deep learning, and signal processing
• Previous experience with speech processing, NLP, or audio ML projects (academic or professional)

Technical Skills

• Programming Languages: Proficiency in Python; experience with PyTorch, TensorFlow
• Speech AI Frameworks: Experience with libraries like librosa, torchaudio, speechbrain, or similar
• Machine Learning: Strong understanding of deep learning architectures, training procedures, and evaluation methods
• Data Processing: Experience with audio data preprocessing, feature extraction, and dataset management
• Tools & Platforms: Familiarity with Colab or Jupyter notebooks, Git, Docker, and cloud platforms (AWS/GCP/Azure)

Preferred Qualifications

• Experience with transformer architectures, attention mechanisms, and sequence-to-sequence models
• Knowledge of speech synthesis techniques (WaveNet, Tacotron, FastSpeech, etc.)
• Understanding of ASR architectures (Wav2Vec, Whisper, Conformer, etc.)
• Experience with model optimization techniques (quantization, pruning, distillation)
• Familiarity with MLOps tools and model deployment pipelines
• Previous work with voice AI applications or conversational AI systems

Skills & Competencies

Technical Competencies

• Strong analytical and problem-solving abilities
• Ability to design and conduct rigorous experiments
• Experience with statistical analysis and performance metrics
• Understanding of audio signal processing fundamentals
• Knowledge of distributed training and large-scale model development

Soft Skills

• Excellent written and verbal communication skills
• Ability to work independently and manage multiple projects
• Strong attention to detail and commitment to reproducible research
• Collaborative mindset and ability to work in cross-functional teams
• Curiosity and passion for staying current with AI research trends

What You'll Gain

Learning Opportunities

• Hands-on experience with state-of-the-art speech AI technologies
• Exposure to full model development lifecycle from research to deployment
• Mentorship from experienced AI researchers and engineers
• Opportunity to contribute to cutting-edge research projects

Professional Development

• Experience with industry-standard tools and methodologies
• Opportunity to present research findings to technical and business stakeholders
• Potential for research publication and conference presentations
• Networking opportunities within the AI research community

Position:

Versatile Commerce is an innovative bespoke software development company with headquarters in the UK and additional locations in the US and India. With a team of over 70 skilled members, we specialize in creating custom IT solutions to address unique client challenges across various industries. Our portfolio includes over 100 projects, ranging from enterprise web applications to infrastructure, mobile apps, and cloud solutions. As strategic partners in our clients' digital transformation journeys, we are committed to driving tangible business outcomes and ensuring they are future ready.

Key Responsibilities:

• Manage External IT Partners: Oversee relationships with external IT partners, especially a Microsoft Partner. Ensure effective communication, collaboration, and goal alignment.

• Develop Systems, Policies, and Procedures: Design and implement strategies for IT systems, policies, and procedures to optimize organizational efficiency and productivity.

• Coordinate Software Releases and Upgrades: Work with technical teams and end-users to manage new software releases, bug fixes, and upgrades, ensuring minimal operational disruption.

• Support and Enhancement Requests: Review and prioritize support and enhancement requests based on business needs. Facilitate resolutions in collaboration with relevant stakeholders.

• Programming in AL, C/AL, & C/SIDE: Customize and develop functionalities within Dynamics NAV/BC using AL, C/AL, and C/SIDE programming languages.

• Oversee Technical Lifecycles: Manage the entire technical lifecycle of IT projects from conceptualization to implementation, including bespoke module development.

• Code Review and 3rd Line Support: Conduct code reviews and provide third-line support to ensure IT solution quality and reliability, addressing complex technical issues.

• Integrate Third-Party Solutions: Ensure seamless integration and interoperability between various IT systems and third-party solutions to enhance functionality and performance. 

Required Qualifications:

• Microsoft Dynamics NAV/D365 Business Central: Deep understanding and hands-on experience with Microsoft Dynamics NAV and/or D365 Business Central.

• Implementation Experience: Proven experience in implementing Microsoft Dynamics 365 Business Central.

• MS Dynamics NAV Background: Strong background in MS Dynamics NAV environments.

• C/SIDE and C/AL Proficiency: Expertise in C/SIDE and C/AL programming, particularly in pipeline configuration.

• SQL Knowledge (Desirable): Familiarity with SQL for database interactions and data-related tasks within Dynamics NAV/BC is beneficial but not mandatory.

• Project Management Skills: Ability to manage multiple projects and tasks simultaneously with strong organizational and multitasking abilities.

Requirements

• Development experience in React Native
• Experience in developing UI in HTML, CSS, and JS and integration with the backend using REST API.
• Experience with Object-Oriented Programming • Ability to multitask and work in a fast-paced environment.
• Ability to document their code.
• Understanding accessibility and security compliance.
• To translate storyboards and various use cases to create high-performing apps
• Write, execute, and maintain clean, reusable, and scalable code • Integrate our various data storage solutions
• Ensure the responsiveness and boost the performance of our apps
• Find and address the various bottlenecks and bug-fixes
• Help in code automatization
• Proficient in GIT

Responsibilities

• As a Hybrid Mobile App Developer, you will be responsible for creating compelling concepts for customer products and offerings as well as engage user experience across varied platforms.
• You shall be involved across all stages of the application life cycle, from requirements specification, wireframes, mockups, development, testing to deployment.
• You shall be expected to work in a team, assigning and delegating tasks and responsibilities among your co-developers.
• You will also be engaged in providing regular updates on project status & progress to non-technical stakeholders.

Hiring Process

• After getting shortlisted from here, a member of our team will contact you.
• We will schedule a interview as per mutually convenient time.

Senior Software Engineer - 221254.

We (the Software Engineer team) are looking for a motivated, experienced person with a data driven approach to join our Distribution Team in Budapest or Szeged to help design, execute and improve our test sets and infrastructure for producing high-quality Hadoop software.

A Day in the life

You will be part of a team that makes sure our releases are predictable and deliver high value to the customer. This team is responsible for automating and maintaining our test harness, and making test results reliable and repeatable.

You will…

•work on making our distributed software stack more resilient to high-scale endurance runs and customer simulations

•provide valuable fixes to our product development teams to the issues you’ve found during exhaustive test runs

•work with product and field teams to make sure our customer simulations match the expectations and can provide valuable feedback to our customers

•work with amazing people - We are a fun & smart team, including many of the top luminaries in Hadoop and related open source communities. We frequently interact with the research community, collaborate with engineers at other top companies & host cutting edge researchers for tech talks.

•do innovative work - Cloudera pushes the frontier of big data & distributed computing, as our track record shows. We work on high-profile open source projects, interacting daily with engineers at other exciting companies, speaking at meet-ups, etc.

•be a part of a great culture - Transparent and open meritocracy. Everybody is always thinking of better ways to do things, and coming up with ideas that make a difference. We build our culture to be the best workplace in our careers.

You have...

•strong knowledge in at least 1 of the following languages: Java / Python / Scala / C++ / C#

•hands-on experience with at least 1 of the following configuration management tools: Ansible, Chef, Puppet, Salt

•confidence with Linux environments

•ability to identify critical weak spots in distributed software systems

•experience in developing automated test cases and test plans

•ability to deal with distributed systems

•solid interpersonal skills conducive to a distributed environment

•ability to work independently on multiple tasks

•self-driven & motivated, with a strong work ethic and a passion for problem solving

•innovate and automate and break the code

The right person in this role has an opportunity to make a huge impact at Cloudera and add value to our future decisions. If this position has piqued your interest and you have what we described - we invite you to apply! An adventure in data awaits.

• Responsible for handling all travel related inquiries and providing a one-stop travel solution to all the stakeholders
• Support Travel Desk arrangements Round the clock operations
• Ticketing Air / Rail / Bus
• Domestic/International Hotel accommodation bookings after negotiating the best deal.
• Support in organizing various events such as seminars, conferences, etc.
• Handling Visa processing / Forex / Travel Insurances/ International Domestic SIM
• Car Rental arrangements
• Processing all travel related invoices for vendors payment on a timely basis.
• Help design and create travel itineraries for stakeholders based on their requirements adhering to in-house travel policies and procedures.
• Coordinating with Finance for settling travel claims monthly billing clearance.
• Preparing monthly MIS and periodic travel reports.
• Ensure compliance in all aspects of travel procedures adhering to travel norms.
• Should be flexible towards any other admin related job which will be assigned on time to time on a need basis / business exigencie