An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.
Responsibilities:
- Answering incoming support queries from our customers via calls and live chat
- Logging and responding to customers through our ticketing system, Zendesk
- Managing assigned tickets promptly, ensuring customers are kept up to date
- Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
- Assist in updating and building our customer knowledge base & best practice guides
- Meeting SLA's and KPI's
Requirements:
- Tech-savvy and have a passion for customer service
- A strong problem solver and think logically at all times
- An advocator of our one-team mentality and a great team player
- A great listener and pride themselves on their impeccable communication skills
- Great at driving their personal development
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hipla By InVentry
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Account Manager (Customer Success) — Account Audits & Customer Advocacy
Location: Remote
Hours: Full-time, EST 9:00am–5:00pm
Reports to: Customer Success Leadership
Role summary
We’re hiring an Account Manager to review and audit customer account usage, create clear health and usage reports, troubleshoot customer issues, and serve as an internal customer advocate. You’ll collaborate closely with customers over Zoom and work cross-functionally with Senior CSMs, Product Owners, and the Dev team to drive fast, high-quality resolutions and improve retention.
What you’ll do
- Audit customer accounts regularly (usage, adoption, configuration, workflow integrity, outcomes)
- Build and deliver account health/usage reports with insights, risks, and recommended next steps
- Troubleshoot issues (process + platform) and drive resolution by coordinating with Product/Dev/Support
- Run customer calls over Zoom to clarify problems, set expectations, and guide solutions
- Proactively identify churn risk signals (low usage, stalled adoption, repeated issues, sentiment) and create action plans
- Act as a customer advocate internally—communicate pain points, themes, and improvement opportunities
- Track follow-ups and outcomes to ensure issues are closed and customers feel supported
What we’re looking for
- 2+ years in Customer Success / Account Management / Technical Support / Implementation (B2B SaaS preferred)
- Strong analytical mindset: comfortable reviewing usage patterns, drawing conclusions, and creating reports
- Confident communicator on Zoom with the ability to explain solutions clearly and calmly
- Skilled at cross-team coordination and escalation with Product/Engineering
- Organized and reliable: you follow through and keep customers informed
- Comfort troubleshooting software workflows (bonus if you’ve worked with CRM, LOS, or fintech tools)
Nice to have
- Experience with churn-risk management, customer health scoring, or renewals
- Familiarity with ticketing systems (HubSpot/Zendesk) and task tools (ClickUp/Jira)
- Basic technical comfort (APIs, logs, browser troubleshooting) even if not a developer
Success looks like
- Faster resolution times and fewer repeat issues
- Improved product adoption and customer sentiment
- Reduced churn risk via proactive interventions and clear action plans
How to apply
Send your resume and a short note describing:
- A time you diagnosed a customer issue using data/usage signals
- How you coordinated with Product/Dev to resolve it
- Your availability to work EST 9–5
Our client is an all-in-one Creative Agency that takes care of all the creative needs under one umbrella. They believe in the use of words, concepts and ideology to structure a company's brand identity and provide them with a holistic approach toward their goal of establishing a digital footprint catering to all sections of the industry.
Their umbrella shelters multiple subunits. Each unit plays a pivotal role in transforming its customer's digital journey.
Responsibilities:
- Create proposals based on the market and customer insights, including value proposition, pricing, strategy and target audience.
- Organize various marketing campaigns across different platforms. Design, plan, and execute them and measure their effectiveness.
- Keep an eye on all marketing channels from website to social media and everything else in between.
- Create brand awareness, come up with creative and innovative ideas and help in advertising and promoting.
- Attract, convert and monitor the marketing traffic and achieve the desired goals.
- You'd have your own high-performing marketing team, so ensure effective coordination takes place within as well as with other teams to achieve desired results.
- The marketing budgets are in your hands to acquire effective tools and resources, and the budget for various projects, would be handled by you as well.
- Build and maintain relationships with multiple stakeholders and clients, and excel in different fields of the market.
- You've got the authority to implement and improve any on-going marketing strategy and plan a better one if required.
- Come up with content strategies based on business objectives for our targeted audience across all platforms.
- Always make a note of the competitor's strategies and look out for their next move. Keep yourself updated with the new marketing trends.
Requirements:
- Bachelor's / Master's Degree in Business or any related field
- 3-7 years of work experience
- You know market segmentation, product and service strategy, competitive strategy, and product/service development inside out, establish KPIs and plan resources by those KPIs"
- Understand key marketing performance metrics and tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends in order to translate results into actionable insights for the marketing team
- Your knowledge of various marketing and analytical tools such as Wordpress, Google Analytics, Google Ads, etc. is an advantage
- Oversee and grow the marketing department, consistently identifying revenue opportunities within our established client base and managing consistent growth by securing new accounts
- You carry leadership qualities and have managed several marketing teams and have the desire to nurture your teammates.
- Your verbal & written communication skills have always been on point.
- Should know tools like Hubspot, Zoho CRM, making marketing pipeline and architectural solutions
- Collaborate with the business team to uncover insights and strategies to develop and implement marketing and branding strategies for new and existing products, internally and externally
- Identify short-term and long-term scheduling, budget, and resource needs, including the development and management of an annual marketing budget, profit/loss projections, expenditure spending, and other financial considerations.
.NET
C#Job Overview:
We are seeking a highly skilled and experienced .NET Technical Lead to oversee the design, development, and deployment of complex web applications. The ideal candidate will have strong expertise in C#, ASP.NET, .NET Core, and SQL Server, along with the ability to lead a team of developers. Experience with frontend technologies such as Angular or React is a plus.
Key Responsibilities:
- Lead and manage a team of developers to deliver high-quality software solutions.
- Architect, design, and implement scalable, secure, and high-performance applications using .NET Core, ASP.NET, MVC, and Web API.
- Collaborate with stakeholders to gather and define technical requirements.
- Oversee code reviews, ensure adherence to best practices, and mentor junior team members.
- Design and manage SQL Server databases, including schema creation, query optimization, and stored procedures.
- Ensure the integration of frontend frameworks like Angular or React with backend APIs when applicable.
- Develop and maintain technical documentation.
- Troubleshoot and resolve technical issues across the application stack.
- Monitor project progress, timelines, and deliverables while ensuring high-quality output.
- Stay updated with emerging technologies to enhance the team’s skill set and product quality.
Required Skills and Qualifications:
- Proficiency in C#, ASP.NET, .NET Core, MVC, and Web API development.
- Strong knowledge of SQL Server, including database design and query optimization.
- Proven experience in leading technical teams and delivering successful projects.
- Hands-on experience with cloud technologies (e.g., Azure, AWS) is an advantage.
- Familiarity with frontend frameworks like Angular or React is a plus.
- Strong understanding of design principles, patterns, and best practices.
- Proficiency in version control systems such as Git.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Problem-solving mindset with attention to detail.
- Ability to work in an Agile/Scrum environment.
- Experience with CI/CD pipelines for seamless deployment.
- Knowledge of DevOps practices.
- Exposure to microservices architecture.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBJob Description: Full Stack Developer Company: Arroz Technology Private Limited CTC: 5 LPA
Location : Bangalore (Onsite)
Responsibilities:
- Design and develop scalable and high-performance web applications using the
MERN (MongoDB, Express.js, React.js, Node.js) stack.
- Collaborate with cross-functional teams to gather requirements and translate them into high-level designs.
- Write clean, reusable, and well-structured code following industry best practices and coding standards.
- Mentor and guide junior developers, providing technical expertise and promoting Professional growth.
- Conduct code reviews and provide constructive feedback to ensure code quality and adherence to standards.
- Collaborate with frontend and backend developers to integrate components and ensure smooth data flow.
- Work with UI/UX designers to implement responsive and user-friendly interfaces.
- Stay updated with the latest trends and advancements in full-stack development technologies.
- Work in a 10 AM to 6 PM, six-day office role, maintaining regular attendance and punctuality.
Required Skills and Qualifications:
-Strong proficiency in MERN (MongoDB, Express.js, React.js, Node.js) stack development.
-Experience with Redux or similar state management libraries.
-Solid understanding of front-end technologies such as HTML, CSS, and JavaScript.
-Proficiency in RESTful API development and integration.
-Familiarity with version control systems like Git and agile development methodologies.
-Good problem-solving and debugging skills.
-Excellent communication and teamwork abilities.
-Bachelor's degree in Computer Science or a related field (preferred).
Join Arroz Technology Private Limited as a Full Stack Developer and contribute to the development of cutting-edge web applications. This role offers competitive compensation and growth opportunities within a dynamic work environment.
Visual Treat Creator aka Designer
Work Areas:
Convert ideas into visual treats. These visual treats (output) can be in the form of:
- Web Related Banners
- Emailers
- Logo
- Mascot
- Outdoor Media
- Social Media Creatives
- Paid Ads Creatives
- Social Media Covers
- Presentations
- E-Books
- PDFs
Must Have
- Less of a copy cat but more of a cool cat
- Less of Gyan/ talks and more of hand-on experience
- High on power of observation and story visualisation. Someone who sees art/design in everything around
- Understanding of disruptive themes, art work and agency level brand centric manifestations
- Nothing less than global standards while working on any creative/ viral marketing areas
- Known to deliver cool work rather than keeping cool looks only
- Understanding of graphics / design tools at a professional level
- Hand on experience – Photoshop, Corel, Illustrator with brain of his/her own
Vue.jsAngularJS (1.x)Angular (2+)React.js
Javascript|
To Develop application using new stack technologies and delivered effectively, efficiently, on-time, in-specification and in a cost-effective manner.
The full stack Java Developer with 5-7 years of experience and should be familiar with Java, Python, Java Script, Spring Boot, Continuous Integration, branching and merging (GIT), pair programming, code reviews, feature toggles, blue- green deployments, TDD and unit testing, agile methodologies (Scrum/XP), Design Patterns, Rest API, Good understanding of Networking and Security. Familiarity with RDBMS, preferably MariaDB, MySQL, NoSQL. This Development Engineer role will play a hands-on role to develop quality applications within the desired timeframes.
|
Must Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good experience in SQL DBs - Be able to write queries including fair complexity.
• Should have excellent experience in Big Data programming for data transformation and aggregations
• Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
• Good customer communication.
• Good Analytical skills
React.jsJavascript
Redux/Flux
HTML/CSSYour responsibilities as a front end developer engineer will include:
- - Contribute to a full development life cycle, including: requirements analysis, functional design, technical design, programming, testing, documentation, implementation, and on-going technical support.
- - Work closely with the existing team to learn the current application architecture, design and understand its functionalities and complexities.
- - Bridge the gap between graphic design and backend technical implementation
- - Build modular, responsive templates using modern CSS techniques
- - Translate UI/UX design wireframes to actual code
- - Testing cross-browser, cross-platform, and/or cross-device compatibility for inconsistencies.
What we are looking for:
- - 4+ years of industry experience as a Front End Developer Engineer in ReactJS
- - Degree in Computer Science or related field
- - Experience with developing web and mobile applications
- - Extensive knowledge HTML5 / CSS3 / JavaScript / jQuery / Bootstrap / ReactJS
- - Strong experience in JSON/XML and REST/SOAP based Web Service based integration.
- - Experience (mandatory) with working Web Framework versions with exposure to creating components and handling AJAX calls.
- - Good to have knowledge in JIRA, GIT.
- - Strong knowledge of Client-Server Architecture.
- - Basic Proficiency with Python or relevant back-end scripting language
- - Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
- - A positive attitude, and a growth mindset
- - Great attention to details
:Bonus
- - Experience with API testing software (e.g. Postman)
- - Good Humor
React.jsJavascriptRedux/FluxJob for Front end Developer
WFH
Lead Front end engineers
Skill sets are:
- Typescript
- Javascript
- React
- Redux - global state management experience.
Good to have Back End Javascript experience as well as there might be times when the front end team has to do some back end work (which is the bulk of engineering work).
- Front End Lead (who is a PM / Scrum Master)
- Sr. Front End person who can do Client Interaction i.e. good Communication Skills.
- UI Engineer / Architect who has evolved as a Manager who can take care of Delivery of Front End team only.
- This role will interact with the Product Team to understand the product requirements so that he can be the point of contact for Product Requirements.
Role and responsibilities:
- Develop recruitment goals and objectives.
- Develop sustainable recruiting strategy based on our goals and needs.
- Source passive candidates
- Search resume databases for the most fit candidates
- Communicate with Hiring Managers
- Determine the effectiveness and success of current recruiting plans and strategies.
- Write and proofread job descriptions.
- Recommend new sources for active and passive candidate recruiting.
- Build talent networks to find qualified active and passive candidates.
- Use multi-channel approach to recruit.
- Evaluate which sources bring best candidates.
- Identify key recruiting KPIs.
- Plan and implement a Recruitment Marketing and Employer Branding strategy to attract high quality applicants.
- Review applicants to evaluate if they meet the position requirements.
- Interview candidates following company's rules and regulations.
- Adhere to laws, rules, and regulations.
- Adhere to personal data privacy regulations.
- Responsible for end-to-end recruitment activities.
- Responsible for hiring decisions Offer Negotiation / DOJ negotiations / Notice period Negotiations with candidates.
- Rich experience in technical/Non-technical hiring across all levels (junior, middle & senior)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon