Customer/L1 Support Executive

Hiring CodeIgniter MVC(php) developer.

Job Location : Indore ( only work from Office)

Experience needed : minimum 6 months needed

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1) CodeIgniter developer must have expertise in database, web services ( rest api), admin panel and all kinds of backend work.

2) Must have expertise in making RESTful json api, oops concept, JOIN, Array.

3) Must have done some fully dynamic backend website.

4) Can work individually or in a team , immediate joiner will be preferred as we are looking on urgent basis 2 developer

5) Any other technology knowledge will be plus

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Requirements

• 2+ years of experience in professional Web Development
• Proven software development experience in Core PHP, Codeigniter, WordPress; Laravel is a plus.
• Must have 1+ yrs experience in VueJs or React.Js
  
• Experience in ReactJs, NodeJs is a plus.
• Excellent Software Design and Architecting capabilities
• Complete familiarity with client-side scripting and Angular JS, Ember JS , JavaScript frameworks, including jQuery.
• Complete familiarity and expertise in web markup, including HTML5, CSS3.
• Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.
• Complete familiarity and experience working with JSON / XML and REST API structure
• Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git
• AWS/Google Cloud Deployment is a must; Devops capability is a plus.
• Excellent knowledge of relational databases, version control tools and of developing web services.
• Sound Database experience with MySQL and PostgreSQL experience
• A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.
• Agile and Iterative (TDD) development expertise.

Digitex Web IT Solutions is looking for a an experienced PHP Laravel Developer with proven experience in coding with PHP, Laravel, Wordpress(Skilled in Shopify will be an add-on)

Skills Required:

• Minimum 2 years of relevant expertise in PHP, Laravel, Wordpress
• Generate Wordpress Themes and plug-in development
• Good in PHP MVC frameworks, ideally laravel
• Skilled in Shopify will be an add-on.
• Good communication and analytical skills.

Required Candidate Profile:

• Must have good wordpress knowledge in plug-in development
• Well conversant in SQL queries and OOPS 

Kolkata based candidates can apply

We are looking for a PHP + Laravel Developer responsible for managing back-end services and the interchange of data between the different cloud applications across all verticals. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end .

Why join Kesari Awayddings?

We are super aggressive and believe in a strong vision. We love building products that solve real problems and you get to write code across multiple technologies and do actual stuff. We are reimagining and reengineering the Destination wedding Industry & its ecosystem through intelligent and innovative technology.

Responsibilities: • Build efficient, testable, and reusable PHP and NodeJS modules • Solve complex performance problems and architectural challenges • Integration of data storage solutions (AWS S3, Redis, Memcache) • Architecting NodeJS-based scalable microservices. • AWS deployment, CI-CD pipelining. • Designing and developing APIs.

Skills & Knowledge:

Minimum 2 years of experience is mandatory - Strong knowledge of PHP web frameworks (Laravel) - Understanding of MVC design patterns - Basic understanding of HTML5, and CSS3 - Knowledge of object-oriented PHP programming - Knowledge of JS frameworks like ES6 Express and GraphQL - Understanding fundamental design principles behind a scalable application. - User authentication and authorization between multiple systems, servers, and environments. - Familiarity with limitations of PHP as a platform and its workarounds - Creating database schemas that represent and support business processes - Knowledge of SQL, MySQL, MongoDB or similar database management systemExposure to or experience with AWS- ElasticBeanStalk, Load Balancer, S3, EC2, Git/ Bitbucket/Jira/Jenkins, etc - Optional - Familiarity with JavaScript frameworks such as Vue JS or React is a plus

What’s in it for you? • Opportunity to be a part of the core team, working closely with founding team members • The steep learning curve with great exposure to all the aspects of start-ups • A performance-based environment with no limits to career growth and personal development • An opportunity to collaborate with a team of like-minded, smart, creative people who execute and get things done. • Platform to fulfil your entrepreneurship dream and a chance to witness the exponential growth of a company • ESOPS discussion can happen depending on the performance

The Job location is Pune If you’re passionate about web platforms and translating code into user-friendly products, we would like to meet you.

Your LinkedIn Profile link Your GitHub link Any stackoverflow contribution is a plus Projects you have developed so far, along with links and reference

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Must have Skills: Node JS, Microservices architecture (MSA) (Capable),Javascript/Typescript, AWS S3/ LAMBDA/ EC2/DYNAMODB
• Cloud developer with a minimum of 6 years of experience Technical skills in most of the following areas
• Expert in developing REST Services and APIS using JavaScript, TypeScript NodeJS is a must 
• Implementing Serverless Software development using Amazon Lambda written in NodeJS is desirable.
• Services including AWS IoT, S3, RDS, IAM, Cognito, SNS, VPC, EBS, AWS Route 53, and Cloud Watch is a must
• Proficient in database concepts including schema design, querying, performance tuning, and debugging (Both SQL and No-SQL databases)
• Strong experience in designing and developing enterprise cloud-based IoT solutions using AWS
• Develop Web, APIs, IoT & Cloud based solutions is a must
• Ability to write automated unit test cases using mocking frameworks (Jasmine, Mocha, chai, Jest, etc.)
• Experience in modern data architectures (e.g. Micro Service, event-driven architectures, stream processing, and integrating real-time analytics into customer applications is desirable
• Have a good eye for NFRs (Scalability, extensibility, reliability, etc.) while evaluating design. should be able to Converts Solution Requirements into logical systems & subsystems
• Innovates and creates new ideas and have the ability to develop quick proof of concepts and validate with the customer.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Experience of Linux

Experience using Python or Shell scripting (for Automation) 

Hands-on experience with Implementation of CI/CD Processes 

Experience working  with one cloud platforms (AWS or Azure or Google) 

Experience working with configuration management tools such as Ansible & Chef 

Experience working with   Containerization tool Docker.

Experience working with Container Orchestration tool Kubernetes.

Experience in source Control Management including SVN and/or Bitbucket

& GitHub

Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools 

Hands-on experience in Linux, Scripting Language & AWS is mandatory

Troubleshoot and Triage development, Production issues

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.