
An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.
Responsibilities:
- Answering incoming support queries from our customers via calls and live chat
- Logging and responding to customers through our ticketing system, Zendesk
- Managing assigned tickets promptly, ensuring customers are kept up to date
- Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
- Assist in updating and building our customer knowledge base & best practice guides
- Meeting SLA's and KPI's
Requirements:
- Tech-savvy and have a passion for customer service
- A strong problem solver and think logically at all times
- An advocator of our one-team mentality and a great team player
- A great listener and pride themselves on their impeccable communication skills
- Great at driving their personal development

About Hipla By InVentry
About
Similar jobs
Skillset:
PHP (Mandatory)
Java(Mandatory)
JQuery (Good to have)
HTML/CSS (Good to have)
Javascript (Good to have)
Angular (Good to have)
Thanks
Ravindra
Job Profile:-
- Appraising credit proposals and scrutinizing relevant documents prior to sanctioning and disbursement of pre owned car and ensuring compliance with organizational policies.
- Conducting comprehensive study of creditworthiness of individual clients by supervising data verification and field investigation activities.
- Evaluating financial statements of various clients and availing approval of quantum of credit considering all deviations as per policy.
- Interacting with the Field investigation FI and Risk Control Unit RCU agencies, visiting them regularly to resolve their queries, providing valuable feedback to enhance their report quality and ensure seamless execution of business operations.
- Conducted surprise visits to some customers to cross check the authenticity of the FI and RCU reports in turn avoiding fraud cases and minimizing the loses.
- Successfully maintained a Login to disbursement turn around time of 7days and a loan processing turn around time of 48 hours inclusive of FI and RCU process completion
- Pivotal in achieving minimal number of operational errors related to files disbursed.
- Implementing various trackers and reporting systems, preparing daily MIS and monthly branch reports for monitoring business performance.
- Successfully improved the branch profitability by constantly supervising the operations costs.
- Mentoring & motivating the CPA team force, imparting continuous on job training on various changes in the policy for accomplishing greater operational effectiveness.
- Conducting programmes to enhance efficiency in various business operations, setting up sales objectives and streamlining processes to ensure smooth functioning of sales and credit operations.
- Channel Management-Supervising management of files logged in through the alternate Channel as this is one of the most profit making product for the company.
- Implementing result oriented recovery plans, made Business development visits mandatory for high value disbursement rendering regular feedback to the collections team on portfolio performance
- To analysis business requirements, prepare design and implementation recommendations and estimate development effort
- Collaborate with cross-functional teams to define, design, and ship new features
- Lead or participate in design reviews, code reviews and architecture evolution discussions
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Experienced with front end programming language with React JS.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Experience with popular React.JS workflows (such as Flux or Redux
-Independent developer who can work on .Net MVC as well.
- Also can create Web Apis and can-do SQL work also.
We are looking for an experienced top-notch Python developer to grow with our dev team. As a Python Developer, you will be involved from conception to completion with projects that are technologically sound. Role and Responsibilities
• Expert in Python, with knowledge of at least one Python web framework {such as Django, Flask, etc}
• Familiarity with some ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of server-side templating languages
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding of accessibility and security compliance • Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills
• Develop and adhere to best-practices for developing applications
• Continuously contribute to team performance improvement and collaboration
• Work and collaborate with the rest of the engineering team
• Work with product team and graphic designers Technical Skills
• Experience in Python and frameworks such as Django, Flask, etc
• Ability to solve problems creatively and effectively
• Git knowledge is a plus
• Experience working in an Agile/Scrum development process
• Team player
• Good time-management skills
• Great interpersonal and communication skills
Qualifications
• B.S Degree in Computer Science
• 4-6 years overall IT industry experience
Software Developer - React Native Developer
Job Description
A major part of our work at Cobold Digital LLP is getting businesses online. We provide efficient solutions to our clients in the fields of Website Design & Development & Website Maintenance. If you wish to work with a wide array of clients that depend on you to represent them online, our Website Development team is the right place for you.
We are looking for an experienced top-notch React Native Developer to grow with our dev team. As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.
Responsibilities
- Work as part of a small team to build React Native Applications for our clients.
- Architect, Build and maintain excellent React Native applications with clean codes.
- Implement pixel-perfect UI’s that match designs.
- Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
- Integrate third-party APIs.
- Write unit and integration tests.
- Release applications to IOS and Android platforms.
- Work with Native modules when required.
- Assist with building estimates.
- Attend daily standups
- Interact clients via google meet, Zoom, and Emails.
- Work with Modern tools like Jira, Bitbucket, Google Docs, etc.
Requirements
- 2+ years of Profession experience working with React Native.
- 3+ years of experience as Software Developer
- Experience with Swift,Objective C and Java is a plus but not required
- Must have experience on a large complex system
- Ability to take ownership of your work.
- Ability to manage multiple projects
- Undertaking of React Native best practices.Experience with JavaScript
- Experience with REACT
- Experience with HTML / CSS
- Experience with REST API's
- Git knowledge is a plusTeam player
- Good time-management skills
- Great interpersonal and communication skills
Responsibilities:
● Create and execute influencer marketing campaigns.
● Build and expand influencer networks and manage relationships with our partners.
● Curate a list of Influencers across platforms across YouTube, Instagram, Snapchat, Twitter
and reach out to them for collaborations.
● Research relevant industry experts, competitors, target audience, and users
● Should be able to identify the right set of influencers to run different campaigns.
● Able to negotiate contracts and pricing with content creators to fit budgets and business
outcomes
Here’s what you should have:
● 4+ years of experience in Influencer Marketing
● Excellent communication skills.
● Understands influencer culture and influencer marketing deeply and knows how to
conceptualize and run social media programs across platforms.
● Creativity, influencer relations, content creation, social media, and project management
skills.
● Ability to pitch campaigns and negotiate with influencers
As a Software Development Engineer 2 at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills:
- You write high quality, maintainable, and robust code, often in Java/C#/Python/C++/Go/Ruby on Rails/node/php.
- You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Responsibilities:
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognise and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
- You continually align your work with Amazon's business objectives and seek to deliver business value.
- You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
- You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
- You communicate clearly with your team and with other groups and listen effectively.
Requirements:
- Bachelors or Masters in Computer Science or relevant technical field with 3+ years of experience in Design and Development
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby, php.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability
- Proficiency in SQL and data modeling.








