Customer/L1 Support Executive

TensorIoT: 

• AWS Advanced Consulting Partner (for ML and GenAI solutions) 
• Pioneers in IoT and Generative AI products. 
• Committed to diversity and inclusion in our teams.  

TensorIoT is an AWS Advanced Consulting Partner. We assist companies to realize the value and efficiency of the AWS ecosystem. From building Proof of Concepts and Product Prototypes to production-ready applications, we analyze complex business problems every day and develop solutions to drive customers’ success.

The founders of TensorIoT, have previously helped build world-class IoT and AI platforms in AWS and Google. Our mission now is to help connect devices and make them intelligent. We firmly believe in the transformative power of smart devices to enhance our quality of life. 

TensorIoT is proud to be an equal opportunity employer. We are committed to diversity and inclusion and encourage people from all backgrounds to apply. We do not tolerate discrimination or harassment of any kind, and make our hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Description 

At the TensorIoT India team, we look forward to bringing on board mid-level and senior Machine Learning Engineers / Data Scientists. In this section, we briefly describe the work role, the minimum and the preferred requirements to qualify for the first round of the selection process. Please note: A candidate needs to qualify at least 4 of the 7 preferred qualifications listed below, to be eligible for the task / first round of interviews. 

What are the kinds of tasks Data Scientists do at TensorIoT?

As a Data Scientist, the kinds of tasks revolve around the data that we have and the business objectives of the client. The tasks generally involve: Studying, understanding, and analyzing datasets; feature engineering, proposing and solutions, evaluating the solution scientifically, and communicating with the client. Implementing ETL pipelines with database/data lake tools. Conduct and present scientific research/experiments within the team and to the client. 

Preferred Requirements: 

• PhD in the domain of Data Science / Machine Learning 
• M.Sc | M.Tech in the domain of Computer Science / Machine Learning 
• Hands-on experience in MLOps (model deployment, maintenance). 
• Some experience working with Generative AI (LLM). 
• Some experience in creating cloud-native technologies, and microservices design. 
• Well-rounded exposure to Computer Vision, Natural Language Processing, and Time-Series Analysis. 
• Hands-on experience with Docker.

Minimum Requirements: 

• Masters + 3 years of work experience in Machine Learning Engineering OR B.Tech (Computer Science or related) + 5 years of work experience in Machine Learning Engineering 1 year of Cloud Experience. 
• Clear concepts of the following:
• - Supervised Learning, Unsupervised Learning, Reinforcement Learning
• - Statistical Modelling, Deep Learning
• - Interpretable Machine Learning
• - Linear Algebra 
• Scientific & Analytical mindset, proactive learning, adaptability to changes. 
• Strong interpersonal and language skills in English, to communicate within the team and with the clients. 

CV Tips: 

Your CV is an integral part of your application process. We would appreciate it if the CV prioritizes the following: 

• Focus: 
• More focus on technical skills relevant to the job description. 
• Less or no focus on your roles and responsibilities as a manager, team lead, etc. 
• Less or no focus on the design aspect of the document. 
• Regarding the projects you completed in your previous companies, 
• Mention the problem statement very briefly. 
• Your role and responsibilities in that project. 
• Technologies & tools used in the project. 
• Always good to mention (if relevant): 
• Scientific papers published, Master Thesis, Bachelor Thesis. 
• Github link, relevant blog articles. 
• Link to LinkedIn profile. 
• Mention skills that are relevant to the job description and you could demonstrate during the interview/tasks in the selection process.  

We appreciate your interest in the company and look forward to your application.

We are looking for a sincere and enterprising intern to join our HR Team!

Women on Break are welcome to join!

This is an internship opportunity for anyone seeking opportunities in recruitment.

Location : Bangalore

Roles and Responsibilities :

-Sourcing candidates from different channels (Naukri, LinkedIn, social media)

-Upload and manage job postings

-Screen Cvs according to requirement

-Understand and communicate with Candidates for requirements

-Maintain metrics, data

-Guide candidates from interview till onboarding

-Social media knowledge

Qualification/Eligibility

BBA, MBA, B.E./B.Tech/MCA with Good Communication skill

A minimum 6 months experience.

Roles and responsibilities:

• Hands-on experience in developing scripts, designing test scenarios, test execution, monitoring, analyzing results, and reporting performance bottlenecks.
• Experience in setting up/designing load scenarios for various tests like load test, endurance test, stress test, etc.
• Expert level proficiency in Java and Javascript.
• Ability to work independently on project performance testing with minimal supervision.
• Provide technical input into planning efforts
• Create a technical testing strategy and technical scope
• Prepare, execute and monitor all testing activities
• Develop tools for the parsing of logs generated by the AUT
• Maintain test lab including the performance tools and the performance environment
• Analyze root causes of performance issues and provide corrective actions.
• Suggest new tools and techniques to improve testing efficiency.
• Assist in project planning, scheduling, budgeting and tracking activities.
• Provide support in project design, development and deployment activities.
• Review and recommend improvements to existing test procedures
• Identify and recommend NFR requirements for performance testing through analysis of product specifications and software requirements.

• Ensure that the testing environment is ready and available
• Good knowledge of 3-tier architecture, Application, and DB layer for a good understanding of test env.
• Able to understand the complex architecture of the product developed in various different technologies like .net, java.

Requirements: 

• 2-4 years of relevant experience in performance test Experience with Jmeter, Load RoadRunner/Performance Center, Blazemeter or any other load testing tools.
• Master’s / Bachelor’s degree or equivalent.
• Experience in APM tools like Dynatrace, New Relic, AppDynamics.
• A logical engineer mindset with analytical thinking.
• Ability to work well with the development team to propose solutions and take on the performance issues

JOB DESCRIPTION OF GRAPHIC DESIGNERS-

Roles and Responsibilities

• Design web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials.
• developing concepts, graphics and layouts for product illustrations, company logos, and websites
• determining size and arrangement of illustrative material and copy, and font style and size
• preparing rough drafts of material based on an agreed brief
• reviewing final layouts and suggesting improvements if required
• Planning concepts by studying relevant information and materials. Coordinating with outside agencies, art services, web designers, marketing, printers, and colleagues as necessary.

SKILLS REQUIRED-

• Be a skilled user of design software such as Adobe Illustrator, Photoshop, Coral draw.
• Have an active interest in art/design
• Be creative and adaptable to trends

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Proven experience as a Full Stack Developer or similar role
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. NodeJs, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• Degree in Computer Science, Statistics or relevant fiel

About OpsCruise

Digital business is driving a fundamental shift to cloud-native applications, creating a new set of operational and performance challenges ill-suited to the currently available solutions. At OpsCruise, we imagine a world of autonomous operations and are innovating a fundamentally different approach to performance management. OpsCruise’s vision is to automate the performance assurance of cloud applications using a model-driven closed-loop platform.

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Team

The OpsCruise team represents a global and talented team that includes domain experts in IT Operations, Networking, Storage, Hyperscale Systems and AI/ML that have built market-leading solutions at companies such as Cisco, Google, Hitachi, HP, Infoblox, Oracle and VMWare among others.

Our engineering culture values creativity, pragmatism, honesty, and simplicity to solve hard problems the right way.

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Role

We are looking for a Senior QA Engineer who will join our team building and rolling out our SaaS platform in the cloud AI/Ops space.

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Our Technology Stack

Our product involves the following technology areas with one or more tools in use in each area:

1. Container technologies, including creating Docker plugins and extensions
2. Serverless technologies including instrumentation, addons
3. Orchestrators including Kubernetes, OpenShift, Mesos, Swarm
4. Metric generation and collection including Prometheus and tools such as Dynatrace and Datadog
5. Tracing including OpenTracing, Jaeger
6. Graph tools and Databases including neo4j, JanusGraph, TinkerPop/Gremlin
7. TimeSeries databases such as Prometheus, OpenTSDB
8. NoSQL and Indexing tools such as MongoDB, Cassandra, Solr and Elastic
9. Languages including Java, Scala, Javascript, Python, R, and Go
10. Messaging tools including Kafka, Akka
11. Big Data tools including HDFS, YARN, Spark, Flink
12. AI/ML techniques including Statistical Analysis, Classification, Deep Learning, etc.
13. Cloud services: AWS, GCP, and Azure, their services in databases, networking and ML tools
14. High performance User Interfaces including AngularJS, Vue, D3.js and local stores
15. Authentication and Authorization including tools such as Okta and KeyCloak.

Responsibilities

1. Understand user level requirements, write up the test strategy, derive test plan and test cases in detail.
2. System and integration testing with automation of test cases using Python or Java.
3. Use test frameworks such as Robot Framework.
4. Use traffic generator tools such as JMeter for performance testing
5. Set up the target test environments in AWS, Azure or GCP
6. Containers based environment setup with Kubernetes and Docker, monitoring tools setup with Prometheus
7. Debug incidents and issue to narrow down to a root cause
8. Understand and reproduce internally issues reported by customers

Qualifications

The ideal candidate must have the following qualifications.

1. B.E/B.Tech Degree from a reputed institution with at least 4 years of relevant experience.
2. Hands-on experience with test automation using Python or Java.
3. Experience with test frameworks such as Robot Framework or TestNG.
4. Traffic generation tools usage such as curl-loader or JMeter
5. QA engineers for Networking Technology products such as switches, routers, L4-L7 products testing can also apply.
6. Knowledge of public clouds, AWS, Azure or GCP, is desired
7. Working knowledge in Kubernetes, Docker or Openshift environments required
8. Hands on experience with Linux
9. Strong problem solving and debugging abilities
10. Familiarity with continuous integration tools such as Jenkins or CircleCI
11. Interest in machine learning (ML) and data science is a plus

Most importantly, you should be someone who is passionate about building new and innovative products that solve tough real-world problems. 

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LOCATION

Chennai, India

Responsibilities

• Build and mentor the platform team at Checko.
• Own the design, development, testing, deployment, and craftsmanship of the team’s infrastructure and systems capable of handling massive amounts of requests with high reliability and scalability
• Leverage the deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues
• Entrepreneurial and out-of-box thinking essential for a technology startup
• Guide the team for unit-test code for robustness, including edge cases, usability, and general reliability

Requirements

• Must have design, development, testing, deployment of systems capable of handling massive amounts of requests with high reliability and scalability
• Must have strong command in writing production-level code in Java or Python including skills in debugging, performance analysis/optimization and memory usage optimization
• Must have worked with real-time web/mobile applications and event-driven architectures
• Must have experience working with relational and non-relational databases and understanding their data models and performance tradeoffs.
• Must have solid engineering principles and a clear understanding of data structures and algorithms
• Should have knowledge of service-oriented architecture, caching techniques, micro-services, and distributed systems
• Should have basic understanding of C++/reactJS/Angular/Node

Desired Skills and Experience

Algorithms, debugging, performance optimization on low-end processors, data structures, REST, service-oriented architecture.