An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.
Responsibilities:
- Answering incoming support queries from our customers via calls and live chat
- Logging and responding to customers through our ticketing system, Zendesk
- Managing assigned tickets promptly, ensuring customers are kept up to date
- Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
- Assist in updating and building our customer knowledge base & best practice guides
- Meeting SLA's and KPI's
Requirements:
- Tech-savvy and have a passion for customer service
- A strong problem solver and think logically at all times
- An advocator of our one-team mentality and a great team player
- A great listener and pride themselves on their impeccable communication skills
- Great at driving their personal development
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hipla By InVentry
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1. Design, develop, and maintain data pipelines using Azure Data Factory
2. Create and manage data models in PostgreSQL, ensuring efficient data storage and retrieval.
3. Optimize query performance and database performance in PostgreSQL, including indexing, query tuning, and performance monitoring.
4. Strong knowledge on data modeling and mapping from various sources to data model.
5. Develop and maintain logging mechanisms in Azure Data Factory to monitor and troubleshoot data pipelines.
6. Strong knowledge on Key Vault, Azure Data lake, PostgreSQL
7. Manage file handling within Azure Data Factory, including reading, writing, and transforming data from various file formats.
8. Strong SQL query skills with the ability to handle multiple scenarios and optimize query performance.
9. Excellent problem-solving skills and ability to handle complex data scenarios.
10. Collaborate with Business stakeholder, data architects and PO's to understand and meet their data requirements.
11. Ensure data quality and integrity through validation and quality checks.
12. Having Power BI knowledge, creating and configuring semantic models & reports would be preferred.
Job Description:
The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience.
Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.
Key Responsibilities:
• Proactively connected with Clients.
• Resolving Technical issues in a timely manner.
• Training and educating Clients on our Products & Solutions.
• Assisting Software Engineers on issues.
• Providing feedback on product development in a timely manner.
• Auditing error Plans to reduce rework with the aim of providing Scalable Products.
Skills and Specifications:
• Excellent Communication & Analytical Skills.
• Willing to work on US shift (Voice Process)
• Interpersonal Skills with a great attitude.
• Good Knowledge if Enterprise Applications, Systems & Technologies.
• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.
• Organized, flexible and multitasking.
- • Persistent with a team attitude.
Docker
KubernetesFemale candidates Only
Location - Bangalore
Experience - 10+ Years
5 Days Working(Hybrid)
- Strong experience in MEAN stack technologies
- This role will primarily be leading/mentoring Application Development, Database, and Testing teams
Brief Job description
In order to successfully create world-class pricing products you will need to bring rock-solid back-end skills, micro-service architecture experience and a passion for leading high-performing Agile developer teams.
What you will do
….
Basic Qualifications
- 8+ years of experience as a software developer with a clear history of technical excellence, depth and leadership
- At least 5+ years of experience in managing software development with a strong track record of on-time delivery for large, cross-functional projects
- Experience with hiring, attracting, motivating, coaching, retaining and developing engineers and their leaders.
- Experience with scalable API development and REST services
- Excellent communication, adaptability and collaboration skills
- Bachelor’s degree in Engineering, Computer Science or related field
What You Can Do To Stand Out
- Experience with modern development technologies/languages and cloud-native development
- Proficiency with SQL, data processing and supporting architectural patterns
- Background in Containers (Docker, Kubernetes, Mesos, etc.)
- Automated test, build deployment tools, continuous integration
PostgreSQL
Create and maintain database tables, views, indexes, and triggers.
Implement and maintain database code in the form of stored procedures, scripts, queries, views, triggers, etc.
Develop and maintain high-quality stored procedures.
Write low cost, high-quality database queries and code while maintaining data quality, privacy, and security
Profile databases, measure database performance and troubleshoot complex database issues, and IO bottlenecks.
Optimize database queries and ensure table locking/deadlocks happen in production.
Optimize large, complicated SQL statements & Stored Procedures.
Cost optimization of Amazon instances using databases.
Knowledge of database design principles, query optimization, index management, integrity checks, statistics and isolation levels
Knowledge of message queuing, indexing, and high-performance data concept
Knowledge of JSON and PostgreSQL support for JSON.
Good Grasp of ETL concepts
Work with front-end developers to define simple yet powerful APIs
Work with DBAs to ensure the efficiency of database code, integrity of data structures and quality of data content.
Coordinate with product managers and leadership teams to build effective database objects
Excellent verbal and written communication skills
Good attitude towards work and flexibility
Ability and willingness to handle multiple tasks in a fast-paced environment
Ability to evaluate alternative solutions and/or workarounds
2. Engages Proactively with the Audience & Maintain accurate customer records, taking their request for product or services.
3. Educate current and potential customers with product and service information
4. Received and responded to multiple live chats.
5. Gathered credentials and verify required information.
6. Actively listened to the customer,
7. Ability to communicate clearly and professionally
8. Met or exceeded scorecard requirements for productivity, schedule adherence, quality and attendance.
9. Completed assignments accurately despite a large workload.
10. Up-sell and cross-sell products
11. Coordinate updates & improvements
12. Fast thinking skills & Tech Savvy
C#Skillsets-Azure, Olap, Etl, sql, python, c#
exp range - 3+ to 4 years
salary-best in industry
notice period - Currently serving notice period (Immediate joiners are preferred)
location- remote work
job type -permanent role
it is full time and totally remote based
Note: For the interview 3 rounds are there -technical round, manager/client round, hr round
React.js
Javascript
Redux/Flux
AngularJS (1.x)- Engineering experience with a proven track record of building high performance consumer web applications or services
- Good exposure in front end ui frameworks like reactjs and angularJS
- Very good analytical and problem solving skills
- Building desktop and mobile web applications
React NativeRedux/Flux
Android DevelopmentWanted React Native Developer
We are looking for Junior and Senior React Native developer interested in building mobile apps for both the iOS and Android platforms.The candidate should be able to build high-quality, and performant applications with good coding standards and according to design.The developer must be skilled in development, writing clean and scalable code, and documenting functionality.
Experience
1 - 3 years
Education
Any Graduate
Location
Hyderabad
Candidate Requirements
- Experience with React Native skills such as Redux/Mobx, GraphQL, Animation, Authentication, etc.
- Must have built Mobile apps that are deployed to App store and google play store.
- Hands-on experience in using Hooks for functional components with the State, Pure Components , etc.
- Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
- Experience with automated testing suites, like Jest or Mocha
- Should have the ability to integrate third-party libraries and APIs.
- Familiarity with code versioning tools such as Git.
- Good knowledge of React Native and its core Principles.
Key Skills
- React Native
- Mobile Application Development
- IOS Development
- Javascript
- Android Development
- React.Js
Google AnalyticsWe are searching for a highly-creative Digital Marketing Manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.
Your duties will include planning, implementing, and monitoring our digital marketing campaigns across all digital networks. Our ideal candidate is someone with experience in marketing, art direction, and social media management. In addition to being an outstanding communicator, you will also demonstrate excellent interpersonal and analytical skills.
Responsibilities:
• Design and oversee all aspects of our digital marketing department including our marketing
database, email, and display advertising campaigns.
• Develop and monitor campaign budgets.
• Drive campaigns from planning to execution and beyond to meet key performance metrics
• Constantly optimize marketing activities to improve return on investment
• Allocate budgets and analyze and recommend modifications to ad spends
• Collaborate with marketing teams to guide A/B creative tests, incrementality tests, and spend
scaling tests on campaigns online and offline to identify what works best
• Test new channels and trends (such as
voice search, Augmented Reality, Virtual Reality, Digital
Out of Home, etc.)
• Optimize marketing budgets to maximize Cost per Acquisition (CPA) and efficiently scale new
customers
• Plan and manage our social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance.
• Coordinate with advertising and med iaexperts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team to brainstorm new and innovative growth strategies.
• Oversee and manage all contests, giveaways, and other digital projects.
Requirements:
• Bachelor’s degree in Marketing or relevant field.
• A minimum experience of 1-3 years in a digital performance marketing.
• In-depth knowledge of various social media platforms, best practices, and website analytics.
• Solid understanding of HTML, CSS, and JavaScript is required.
• Highly creative with excellent analytical abilities.
• Outstanding communication and interpersonal skills.
• Up-to-date on the latest trends and technologies in digital marketing.
Javascript
HTML/CSSReact.js
jQuery
Angular (2+)Must have Skills:React Js,JAvascript,Jquery,Html,Css,Angular 4 and above
Loc:Noida
Looking for Immediate Joiners
Job Description:
- Strong development experience of 2 years using front end technologies such as HTML, JavaScript, CSS, JQuery, HTML5, React JS, Angular 4 or higher , Type Script
- Skilled at Object Oriented JavaScript and having a working knowledge of at least one of the following MVC Frameworks (Angular, Ember, React etc.)
- In-depth understanding of the entire web development process (design, development, and deployment)
- Understanding of common frontend design patterns for developing high performance, user friendly and robust applications
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Full Stack Developer - Averlon