M-KAT LAUNCH INDIA

Service Engineer

No of Opening 3

Job Location: Ahmedabad

Responsibilities for Service Engineer

·        Customer Complaint Resolution.

·        Solving the technical problems of the customers by calls, video call or remote diagnosis (team viewer).

·        Establishing programs/seminar in the areas allocated for promotion of car scanner.

·        Register the diagnosis tool and generate the ID PWs Diagnostic Tools & Equipments.

·        Responsible for Trouble shooting of various faults arising. For example trouble shooting of AUDI, BMW, MAHINDRA, MERCEDECES etc.

·        Provide technical training to our customers, engineers and co-ordinates.

·        To visit field (workshop) for new diagnosis tool update and create report of the same.

·        Preparing and submitting service and customer feedback reports (Daily report).

·        Generate revenue from aftersales.

·        Handling overall sales and aftersales equipment warranty claims.

 Qualifications for Service Engineer

·        Must be equivalent Degree or Diploma in Automobile.

·        Must be fluent in English and Hindi.

·        Additional language will be an advantage.

·        Minimum of 2 to 3 years of experience in Automobile workshop.

·        Knowledge of Excel and Power point presentation.

Salary & Perks:

·        Salary 25000 to 35000 Per month plus insurance plus incentive

·        Insurance facilities.

·        Petrol allowances.

Age for Service engineer

24 years to 30 years