Talentoindia
https://talentoindia.comAbout
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Jobs at Talentoindia
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Key Responsibilities:
● Develop digital marketing strategies for online channels (social media, email, website, search engines). ● Manage content creation for websites, blogs, social media, and other digital platforms. ● Analyze and report on performance using analytics tools (Google Analytics(GA4), SEMrush, Search Console etc.) to adjust campaigns and improve results. ● SEO Optimization: Implement search engine optimization techniques to increase organic search visibility and rankings. ● PPC Campaigns: Manage paid advertising campaigns (Google Ads, Facebook Ads, etc.) to drive traffic and maximize ROI. ● Social Media Management: Plan and execute social media campaigns, engage with followers, and analyze engagement metrics. ● Email Marketing: Develop email campaigns that promote products/services, maintain customer relationships, and drive conversions. ● Collaborate with teams like design, sales, and product development to create cohesive marketing campaigns.
Requirements
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Description
- Make outbound calls to potential and existing customers to promote company’s ecommerce services.
- Identify customer needs and provide appropriate solutions or recommendations.
- Achieve daily, weekly, and monthly sales targets and KPIs.
- Maintain detailed records of calls and customer interactions.
- Answer customer questions, handle objections, and resolve any issues that may arise during the sales process.
- Follow up on leads and opportunities to ensure a successful sales process.
- Provide accurate information about our e-commerce services, pricing, and promotions.
- Build and maintain positive relationships with customers to encourage repeat business.
- Collaborate with the sales and marketing teams to develop effective sales strategies.
- Stay informed about service updates, industry trends, and competitor activities.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Roles & Responsibilities:
- Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
- Address customer inquiries, concerns, and issues regarding products or services.
- Guide customers through troubleshooting steps to diagnose and resolve technical problems.
- Analyze customer issues to determine root causes and provide effective solutions.
- Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
- Develop a deep understanding of the company's products or services to effectively assist customers.
- Stay updated on product updates, features, and enhancements to provide accurate information to customers.
- Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
- Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
- Ensure that customer inquiries and issues are handled with high quality and professionalism.
- Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
- Assist in training new team members on product knowledge and support processes.
- Stay updated on industry trends, technologies, and best practices related to technical support.
Requirements
- Job Location: Jaipur, Rajasthan
- Experience: Fresher
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