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Application Support Engineer
Application Support Engineer
Trackmind Solutions Pvt ltd's logo

Application Support Engineer

Praveenreddy Reddy's profile picture
Posted by Praveenreddy Reddy
5 - 10 yrs
Best in industry
Hyderabad
Skills
Active Directory
Microsoft Windows Azure
JAMF Casper Suite
Mobile device management
System Administration
Desktop administration
Technical support
Microsoft Windows administration
Microsoft Windows Server administration

Responsibilities:

- Troubleshoot and resolve complex technical issues related to Active Directory, Windows System Administration, Mac Support, Mobile Device Management, Windows Administration, Desktop Support, System Administration, Technical Support, Jamf, Intune, Azure Active Directory, and Confluence.

- Collaborate with other teams to ensure timely resolution of customer issues.

- Document solutions and knowledge articles for future reference.

- Participate in on-call rotation for after-hours support as needed.



What we are looking for :


- Bachelor's degree in Computer Science or related field preferred.

- Proficient in Active Directory, Windows System Administration, Mac Support, Mobile Device Management, Windows Administration, Desktop Support, System Administration, Technical Support, JAMF, Intune, Azure Active Directory, and Confluence.

- Familiarity with Microsoft Office Suite and other relevant software applications.

- Strong problem-solving skills and ability to work under pressure.

- Excellent communication skills both verbally and written.

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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Trackmind Solutions Pvt ltd

Founded :
2013
Type :
Products & Services
Size :
1000-5000
Stage :
Profitable

About

We built Trackmind to be the partner we always wished we'd had. We got our start 10 years ago, designing both physical products and software for leading companies. Along the way, we've experienced every possible headache that comes with bringing products to market -- hiring agency after agency, constantly taking three steps forward and two steps back. Our services are intended to simplify and accelerate growth for ambitious companies at different stages in their journey.
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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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