

- Advanced Linux / Unix support experience required.
- · Strong shell scripting and python programming skills for SRE related activities required.
- · Understanding on Veritas Cluster Service, Load Balancers, VMWare and Splunk required.
- · Knowledge on ITIL principles required.
- · Effective oral and written communication skills, and interpersonal skills to work well in a team environment required.
- · Strong organizational and coordination skills with the ability to manage multiple tasks and high-pressure situations for outage handling, management or resolution.
- · Be available for weekend work.

About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Connect with the team
Similar jobs
JOB TITLE/HEADLINE: Sr. Manager / Manager – Marketing
EMPLOYMENT TYPE: Full time, permanent.
REPORTING TO: CBO
LOCATION: Mumbai
WHAT WE EXPECT FROM YOU:
- Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
- Planning marketing campaigns, including Email/SMS, Social Media, SEM, display advertising, affiliate marketing & media/PR relations
- Drive customer activation, engagement and retention through marketing strategies
- Creating / Strategizing the right content for various media
- Coordinating marketing strategies with the sales, financial, IT, and product departments.
- Maintaining our social media presence across all digital channels
- Measuring and reporting on the performance of all marketing campaigns
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluating and optimizing marketing and pricing strategies.
- Analyzing market trends and preparing forecasts.
- Generating new business leads.
- Increasing brand awareness and market share.
- Overseeing branding, advertising, and promotional campaigns.
- Managing the marketing department's staff.
- Preparing and presenting quarterly and annual reports to senior management.
OUR IDEAL CANDIDATE:
- BS/MS/MBA degree in marketing or a related field from premier institutes
- Proven working experience in marketing
- Demonstrable experience leading and managing SEM, SMM, Affiliate Marketing, Marketing database, email, and/or display advertising campaigns
- Experience in optimizing landing pages and user funnels
- Solid knowledge of website analytics tools (e.g., Google Analytics, AdWords, DART etc.)
- Strong analytical skills and data-driven thinking
YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:
- We value balance. We are committed to providing an environment where you can balance great work with a great life.
- We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
- We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
- Multicultural workplace. A multicultural and diverse team of colleagues from different states.
- An opportunity to wear many hats
- An entrepreneurial crew that supports risk, intuition, and frequent experimentation
- The opportunity to make an impact in a transformative industry
- A chance to build and lead a highly talented and driven team
OTHER PERKS & BENEFITS:
- Progressive and flexible work hours that match your personality and lifestyle.
- Compensation could include stock options for significant upside.
- Health benefits
- Cool gadgets and swags
- Attractive wellness programs
- Competitive performance bonus
- Paid sick leave
- Paid maternity and paternity leave
- Career development training.
ABOUT THE COMPANY:
Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.
The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.
We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
Within 1 month |
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Within 3 months |
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Within 6 months |
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Within 12 months |
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What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
Attitude |
Skills |
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The Business Development professional has to identify growth opportunities and build strategies to pursue them. He/she positions ePayLater products and/or services and ensures closure and implementation of the product/service. He/she must also maintain fruitful relationships with existing partners by interfacing with their mid/senior management teams and driving business outcomes. One should have excellent communication and negotiation skills, as well as the ability to work independently.
Responsibilities
● Research organizations and individuals online to identify new leads and potential new markets.
● Initiate partnerships with new accounts and actively manage existing relationships, being their P.O.C. for ePayLater.
● Screening potential business deals by analyzing market strategies, deal requirements, potential,
and financials; evaluating options; resolving internal priorities.
● Identifying, negotiating & managing strategic relationships with potential clients. Prepare business presentations, and proposals & showcase company capabilities to prospective clients.
● Close new business deals by coordinating requirements; developing and negotiating contracts;
integrating contract requirements with business operations.
● Attend conferences, meetings, and industry events.
● Sustaining and growing relationships which translates to a growth in business volume.
● Tracking and improving the performance of key business metrics for his/her accounts (like
conversions, transactions, etc.) to maintain partnerships’ growth.
● Closely coordinate with internal teams like marketing, product, and operations for implementation of merchant-related action items (eg. mktg campaigns, performance-regulating product changes, and day-to-day issue resolutions, among others)
● Exploring and evaluating new business and revenue opportunities for ePayLater to venture into,
through market research.
● Continuously research new products/services that can add to ePayLater’s topline.
● Provide insights into customer behavior and give suggestions to product and marketing teams.
● Updating job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations.
● Driving business growth through the identification & penetration of new markets.
Requirements
● 4+ years of relevant experience in sales and business development (MBA preferred).
● Hands-on experience with MS Excel, Word, and Powerpoint.
● Ability to generate data insights from large datasets.
● Passionate about sales and skilled in negotiation.
● Creativity & Initiative - demonstrate creativity & originality in your work and have the personal
drive and initiative to bring about change and help take the business forward.
● Effective communication and interpersonal skills, with an ability to work independently.
● Basic analytical and problem-solving skills.
● Ability to coordinate across functions and teams (internal and external) to deliver output.
● Prior experience in the payments/ credit bureau/ financial industry would be an advantage.
Drive technical leadership and guidance to both your team members and your project peers
Deliver best engineered products from all engineering aspects like designing, architecting across multiple product lines
Drive customer experience, continually raising the bar on functionality, usability and
simplicity
Champion engineering and operational excellence, establishing metrics and process for
regular assessment and improvement
Drive best practices and is a pro with agile methodologies/practices – SCRUM, Test Driven Development (TDD) breaking down complex requirements into simpler stories
Establish a solid project framework and development processes
Communicate and collaborate effectively with global hardware and software engineering
teams
Operate strategically and tactically. Work on strategy and help set direction while staying on top of the day to day software development
Manage headcount, deliverables, schedules across on-going projects, ensure that timelines are met in accordance with the project roadmap
Direct and provide on-going leadership for a team of individual contributors, set objectives, review performances, define growth plan and nurture.
Who should apply?
Bachelor’s/Master’s degree in engineering (computer science, Information systems)
8+ years of strong experience managing software projects right from inception to launch,
seeing the full lifecycle, building enterprise systems including at least 2 years of direct
people management experience
Worked on large scale Java/JSP applications with good understanding of web stack
Good understanding of nuances of distributed systems
Good understanding of relational databases (preferred-Crystal, Jasper), Worked with Iaas like AWS/GCP/Azure etc.
Worked with Message Brokers and Application Containers
Analyse, design and architect, develop and maintain software solutions across multiple
projects
Direct and provide on-going leadership for a team of individual contributors, set objectives,
review performances, define growth plan and nurture.
Drive best practices, and is a pro with agile methodologies/practices-SCRUM, Test Driven Development (TDD) Manage headcount, deliverables, schedules across on-going projects,ensure that resources are appropriately allocated and timelines are met in accordance with the project roadmaps.

Your role would be to convert design specifications into beautiful and responsive web pages.
Responsibilities
● Develop new user-facing features
● Build reusable code and libraries for future use
● Ensure the technical feasibility of UI/UX designs
● Optimize application for maximum speed and scalability
● Assure that all user input is validated before submitting to back-end
● Collaborate with other team members and stakeholders
Requirements
● Practical experience in building web pages in HTML/CSS on PHP
● Practical experience with jQuery for functional side of javascript
● Need to understand how to interlace PHP code with HTML code with loops, etc.
● Understanding of how to write modular code for different HTML snippets in PHP
● Experience with Bootstrap is a plus
● Good knowledge of working with Git is required
• Responsible for developing and maintaining applications with PySpark
Must Have Skills:
Skills Required-
· Provide Demo class to potential candidates.
· A person should have in-depth knowledge of digital marketing.
· Should have minimum of 2 years of professional experience in digital marketing.
· Should have a minimum 1-year experience in teaching digital marketing concepts to the learner.
· Able to create a digital marketing curriculum as per the user requirements.
· Able to create content about digital marketing for the course.
· Should have basic technical knowledge.
Experience:
Digital Marketing: 2 years (Preferred)
Job Types
Full-time
Pay
₹15,000.00 - ₹25,000.00 per month
Education:
Bachelor's (Required)
Job Types: Full-time, Contract
Salary: ₹15,000.00 - ₹25,000.00 per month

