
Position Responsibilities
● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
● Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.
● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
Position Requirements
● Able to work patiently with end-users of both a technical and non-technical background.
● Strong team player and solution oriented.
● Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.
● Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.
Knowledge and Skill Requirements
● Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)
● Basic Working knowledge of PC networking, including Network+
● Familiarity with PC remote control software.
● Familiarity with google workspace, including docs, sheets, gmail
● Good analytical problem solving skills.
● Experience with the standard MS Office suite, including MS Word, Excel and Access.
● Experience with iPadOS, iOS, MacOS, Android

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One Point One Solutions help you build the career you’ve always dreamed of. Start today, so that a year from now, you’re glad you did.At 1Point1, we provide numerous opportunities for professional growth and development. Whether you are at the beginning of your career or aiming for advancement, we are committed to assisting you in reaching your objectives. With the appropriate support and a well-defined pathway, success is attainable."

Job Description
- Job Title:- Jr. Dot Net Developer- Asp.net / MVC / .Net Core
- Location:- WFH(temporary), Timing:- 10am to 7pm
- Employee Strength:- 20
- Days:- 6 days working 2nd and 4th Sat holiday
- Experience: 1yr to 2yrs
- Industry: IT-Software / Software Services
- Functional Area: IT Software - Web Application Programming, Maintenance
- Role Category: Programming & Design
- Key Skills:- Asp.Net, MVC, .Net Core, C#, MSSQL Server
- Education- Tech/B.E./ B. Sc/ MCA/ M. Sc/ M. Tech
Experienced in
- Experience with *http://asp.net/">NETMVC/C# & database analysis, design and querying with SQL Server including Visual Studio 2019, Angular JS, C#.NET, http://asp.net/">ASP.NET, MVC, WCF Web Services...etc.
- Knowledge of Design Patterns
- Experience working with distributed items
- Expecting developer can work individually or in a team
- Experience with MVC, C#, SQL Server
- Experience with jQuery, HTML5, XML, JSON &CSS.
- Managing social media pages with a digital growth strategy.
- 2. Coming up with online contests for audience engagement.
- 3. Creating strategies for brand promotion and increasing the brand's visibility.
- 4. Working on monthly calendar management, creative content, blogs, social media growth strategies, digital ads, and organic strategies.
- 5. Working on engagement with bloggers.
- 6. Interested to learn about Website updates and website optimization in terms of content and SEO.
- 7. Copywriting for social media posts, promotional emails, and other marketing ideas
- 8. Design and present new social media campaign ideas
- 9. Track, report, and analyze campaign performance to foresee and resolve issues before they occur daily and proactively.
- 10. Lead and manage media campaigns with definite conclusions and actions
- 11. Identify and evaluate new campaign opportunities and growth initiatives and convert them into short-term or long-term projects with estimated timelines and expected results
- 12. Participate in departmental or cross-team meetings to communicate results and issues
- 13. Audit accounts periodically and suggest any optimization changes related to account structure and optimization to improve the content
- 14. Generate weekly and monthly reporting for all digital marketing campaigns assessed against ROI and KPIs
- Requirements: SEO, SEM, Video Editing skills, Content writing
- Qualifications in the relevant field is mandatory Exceptional organizational and multitasking abilities.
- Strong interpersonal and communication skills. Ability to maintain confidentiality and handle sensitive information.
We are a team of consumer obsessed & driven people. With Client, we want to reimagine insurance through a consumption lens for millions. We are a B2C and B2B2C platform that wants to simplify the way insurance is experienced with principles of transparency, trust and contextualize. The multiple ideas that we are building upon are all about an experience beyond the way insurance is understood or sold at present in India.
Product Design is about customer obsession. It is about getting under the skin of our users, understanding both their stated as well as unstated needs, and solving for them.
Our Design team is composed of talented and driven problem-solvers. We never stop learning, we teach one another, and we take immense pride in our work. We are a small team and thus every individual has the opportunity to create a huge impact.
A sneak peak into the opportunity:
- 7+ million active customer base (Mostly acquired in last 6 months)
- 6+ million Insurance policies issued
- Created community for 2 & 4 Wheeler vehicle owners (currently in the beta version and onboarded 120K+ users in no time)
- A rapidly growing team in tech + product with some of the finest folks in the industry
- A rapidly growing team of PMs
- An opportunity to build products that influence insurance awareness and buying at the grassroot level.
The ideal candidate will have experience in creating mockups to present to teams, collecting feedback and creating a quality piece of work. This individual should be comfortable with building sitemaps, wireframes and prototypes to provide to project manners and inevitably execute based on outlined criteria. This candidate should have strong creative and design skills and be familiar with various design technologies.
Responsibilities
● Develop design solutions for various platforms
● Establish consistent brand and creative designs
● Communicate ideas with project managers using mock-up and look books
● Collect feedback from project managers and adjust the approach to cater to criteria
● Build sitemaps, wireframes and prototypes to outline structure
Requirements
Qualifications
- Bachelor's degree/PG in user experience, design or related field
- 5+ years of experience with UI design
- Strong communication, design and creative thinking skills Experience with Figma/Adobe XD, Photoshop, Illustrator etc
- Knowledge of CSS is a plus
Benefits
Regards
Team Merito


2. Understanding of Agile workflow
3. Should have good Hands-on knowledge


- 3-12 years Senior level candidate should run department Independently.
- Should have hands on coding experience in Core Java, JSP, Servlets, JQuery, JavaScript, J2ee, Spring, Hibernate, TypeScript, Angular 2/6/9, HTML, CSS3
- Microservices, CICD, Devops experience would be preferred.
- Release management
- Prepare detailed plan for the release, identify and manage risks
- Estimate time, effort and resources required for assignments
- Organize, delegate, track and coordinate team activities
- Provide visibility to senior leadership through regular updates
- Effective Interaction with Product Management, Domain experts on engineering related issues
- Design and development of subsystems and modules as per specifications
- Ensure team availability and responsiveness to production issues


Expert experience developing multiple commercial-grade mobile applications iOS using native languages (Objective-C / Swift, Xcode or Java).
- Demonstrated knowledge of best practices for IOS or Android. Strong experience developing multithreaded applications.
- Solid knowledge of mobile OS architecture - in areas of: UI, memory management, data storage, application management by OS and cybersecurity.
- Experience with charting of data (scientific or medical data is preferred), either custom-developed or third-party charting libraries.
- Experience with UI development of mobile application (scalable for different screen resolutions and localization).
- Demonstrate initiative in all areas of work - proactive in identifying shortfalls in requirements, design or code.
- Experience working with continuous integration.
- Experience working with cross-functional teams.
- Excellent communications skills (verbal and written). High-quality SDD/design and implementation documentation skills a must.
- Experience with unit-testing and test automation preferred.
- Must have apps published in either Apple/Google store.
Requirements and Qualifications:
- Bachelor’s degree or higher in computer science, information technology or related field
- Evidence of continuing education, such as technical certifications, a plus
- Minimum 7 years’ experience in Information Technology field
- Minimum 4 years’ experience in mobile application development
- Prior experience working in an FDA regulated environment, a plus
- Ability to work in high-pressure, deadline driven environment
Note : Please do share link of the Mobile App developed on Live in Apple store.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We have an opening for Mean Stack Developer in our company. Please find below the job decscription for the same.
Job Description:
Tech Stack :
ANGULARJS, NODEJS, REQUIREJS, EXPRESSJS, HTML5, CSS3, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL/MYSQL, MVC FRAMEWORK, MICROSERVICES ARCHITECTURE
Responsibilities:
- Design and build advanced applications
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Able to understand and create Documentation according to Client requirement.
Requirements:
- Ability to write clean, commented and maintainable code.
- Basic understanding of microservices.
- Basic understanding in designing, architecting, developing enterprise class products and solutions.
- Basic understanding of MVC frameworks.
- Good understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
- Understanding accessibility and security compliance.
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system.
- Basic understanding data migration, transformation, and scripting.
- Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
- Basic understanding of a back-end programming concepts.
- Basic understanding of code versioning tools, such as Git.
- Proper understanding of OOPS concepts.
- Creating database schemas that represent and support business processes.
- Understanding of startup culture.
- Good team player, Quick learner.
If you are interested, please share your profile.
Regards,
Pavithra

