Position Responsibilities
● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
● Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.
● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
Position Requirements
● Able to work patiently with end-users of both a technical and non-technical background.
● Strong team player and solution oriented.
● Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.
● Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.
Knowledge and Skill Requirements
● Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)
● Basic Working knowledge of PC networking, including Network+
● Familiarity with PC remote control software.
● Familiarity with google workspace, including docs, sheets, gmail
● Good analytical problem solving skills.
● Experience with the standard MS Office suite, including MS Word, Excel and Access.
● Experience with iPadOS, iOS, MacOS, Android
Shubham Vishwakarma
Full Stack Developer - Averlon
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Our client's property Sales team is responsible for selling properties available in our inventory. As a Sales Associate / Sr. Sales Associate, you’re the First Point of Contact and the face of our client with respect to Sales. You’ll work closely with the Sales Manager to give ground insights and help the sales scale. You’ll be directly responsible for Sales for one or more micro-markets in the city of Bangalore. Your role will be a combination of customer conversation and contextual field presence.
WHAT WILL YOU DO?
● Communicating effectively with customers, proactively reaching out to potential clients, and diligently following up on leads.
● Establishing and nurturing relationships with Channel Partners (brokers) to cultivate customer leads.
● Profoundly comprehending the unique needs of customers and identifying lucrative sales
opportunities.
● Providing comprehensive responses to customer inquiries and promptly delivering
supplementary information.
● Keeping abreast of product and service updates, ensuring in-depth product knowledge.
● Methodically managing and updating a comprehensive customer database.
● Effectively elucidating and demonstrating the distinctive features of our products and services.
● Staying well-informed about competing products and services, and effectively positioning.
● Skillfully executing upselling strategies for our products and services.
● Conducting rigorous research to qualify new leads.
● Demonstrating a stellar track record in closing sales and consistently achieving sales targets.
WHAT DO YOU NEED TO BRING TO THE TABLE?
● 1-5 years of experience in a similar role within the Real Estate, Hospitality, Automobile, or
Insurance sectors. This is preferable but is not a barrier.
● A fervent enthusiasm for working in a target-oriented environment.
● Exceptional negotiation skills.
● Outstanding customer service skills.
● Excellent verbal communication skills in English; proficiency in additional languages is a
valuable asset.
● A keen understanding of timelines and a proactive approach to meeting deadlines.
● A proactive and tenacious attitude, coupled with a relentless pursuit of objectives.
● Strong organizational skills and the ability to manage multiple tasks concurrently.
● A remarkable memory; at any point in time, you will be driving multiple conversations where context is the king or queen!
● This is a 6-day work-week role. Weekends will be working since maximum action in Real
Estate happens on Saturday/Sundays
About Us
Our brand specializes in creaating bespoke corporate clothing and uniforms, handling every stage from design to delivery. With a focus on quality, innovation, and customer satisfaction, we provide tailored solutions for businesses and organisations.
Job Summary
We're seeking a highly organized and detail-oriented Female Operations Executive to join our team. The ideal candidate will manage day-to-day operations, ensure seamless task execution, and possess excellent communication skills.
Responsibilities
- Manage client relationships and communicate via email, phone, and messaging platforms
- Coordinate with internal teams for timely delivery of products/services
- Track deliveries and follow up with logistics partners
- Provide administrative support, including data entry and report generation
- Collaborate with the team to identify process improvements
- Manage front desk operations, handle enquiries, and process orders
- Generate invoices, manage sales/purchase reports, and oversee daily operations
- Create e-way bills, DCs, and update POs
Requirements
- Proficiency in English (written and verbal)
- Basic conversation ability in Telugu/Hindi (preferable)
- Excellent communication and interpersonal skills
- Expertise in fabrics and merchandising is a must.
- Ability to work independently and as a team
- Willingness to learn and grow with the brand
- Basic computer skills (Microsoft Office, Google Workspace, and email writing)
- A degree in Fashion Design or a related field is a plus.
- Basic Photoshop and design skills are appreciated.
What We Offer
- Opportunity to work with a growing brand
- Collaborative and dynamic work environment
- Professional growth and development opportunities
- Competitive salary package (2.5 - 3 lakhs per annum)
Work Details
- Front Desk, Office Job
- Location: Sanath Nagar, Hyderabad
- Timings: 9:00 am - 6:00 pm
Docker
Kubernetes
Amazon Web Services (AWS)Excellent understanding of SDLC patching, releases and software development at scale.
Excellent knowledge of Git.
Excellent knowledge of Docker.
Good understanding of enterprise standards ond enterprise building principles,
In-depth knowledge in Windows OS
Knowledge of Linux os
Theoretical and practical skills in Web-environments based on .Net technologies, e.g. Ils,
Kestrel, .Net Core, C#.
Strong scripting skills in one or any combination of CMD Shell,Bash, PowerShell. Python.
Good understanding of the mechanisms of Web-environment architectures approaches.
Strong knowledge of cloud providers offering, Azure or AWS.
Good knowledge of a configuration management tools, Ansible, Chef, Salt stack, Puppet.
(Good to have)
Good knowledge of cloud infrastructure orchestration tools like kubemetes or cloud based orchestration.
Good knowledge in one or any combination of cloud infrastructure provisioning tools like
ARM Templates, Terraform, Pulumi.
In-depth knowledge in one or any combination of software delivery orchestration tools like Azure Pipelines, Jenkins Pipelines, Octopus Deploy, etc.
Strong practical knowledge of CI Tools, ie, Azure Devops, Jenkins Excellent knowledge of Continuous Integration and Delivery approaches
Good knowledge on integration of Code Quality tools like SonarQube, Application or Container Security tool like Vera Code, Checksum, Chekov, Trivy.
In-depth knowledge on Azure DevOps Build infrastructure setup, Azure DevOps
Administration and Access management
Data Science
R Programming
Python1) Understand the business objectives, formulate hypotheses and collect the relevant data using SQL/R/Python. Analyse bureau, customer and lending performance data on a periodic basis to generate insights. Present complex information and data in an uncomplicated, easyto-understand way to drive action.
2) Independently Build and refit robust models for achieving game-changing growth while managing risk.
3) Identify and implement new analytical/modelling techniques to improve model performance across customer lifecycle (acquisitions, management, fraud, collections, etc.
4) Help define the data infrastructure strategy for Indian subsidiary.
a. Monitor data quality and quantity.
b. Define a strategy for acquisition, storage, retention, and retrieval of data elements. e.g.: Identify new data types and collaborate with technology teams to capture them.
c. Build a culture of strong automation and monitoring
d. Staying connected to the Analytics industry trends - data, techniques, technology, etc. and leveraging them to continuously evolve data science standards at Credit Saison.
Required Skills & Qualifications:
1) 3+ years working in data science domains with experience in building risk models. Fintech/Financial analysis experience is required.
2) Expert level proficiency in Analytical tools and languages such as SQL, Python, R/SAS, VBA etc.
3) Experience with building models using common modelling techniques (Logistic and linear regressions, decision trees, etc.)
4) Strong familiarity with Tableau//Power BI/Qlik Sense or other data visualization tools
5) Tier 1 college graduate (IIT/IIM/NIT/BITs preferred).
6) Demonstrated autonomy, thought leadership, and learning agility.
JavaImmedite joining/Notice period upto 30 days
WFH till the end of Pendimic
Gurgaon Location
Roles & Responsibilities:
● Invent, design and build software that is stable and performant
● Primary role will be quality and timely delivery of the application/ feature/ module your team
will be working on
● Adopt and execute good design philosophy and code writing practices
● Ensure the code goes through rigorous tests and quality checks before deployment
● Work with other software engineers and database engineers to set excellent development
practices and deliver innovative changes in new and existing products
● Be hands-on technical, thus, leading by example using web, mobile and database
technologies
● Work on project ideas with customers, stakeholders and peers
● Be actively involved in code review process, design discussions, team planning
Minimum Qualifications:
● Bachelor's degree in Computer Science, Software Engineering, or a related technical
discipline
● 5-7 Years of Experience
● Expertise in software design and development
● Proficiency with at least one Object Oriented language (e.g. Java)
● Have knowledge about Computer Science fundamentals in object-oriented design, data
structures, algorithm design, problem-solving, and complexity analysis
● A strong track record of project delivery for large, cross-functional projects
● Experience with building high-performance, highly available and scalable distributed systems
● Experience with API Design, ability to architect and implement an intuitive customer and
third-party integration story
● Ability to think and analyse both breadthwise (client, server, DB, control flow) and depth-wise
(threads, sessions, space-time complexity) while designing and implementing services
NodeJS (Node.js)
Javascript
React.js- 3-10 years experience
- Strong React, TypeScript, JavaScript
- Experience with NextJS and Material UI
- Experience with popular React.js workflows (such as Flux or Redux)
- Demonstrated mastery of HTML, CSS & JavaScript (ES6+)
- Good understanding of HTML, CSS, Javascript, jQuery, Bootstrap3/4, JSON & AJAX.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
Backend server development & support with Node, JavaScript, JSON, REST, NoSQL, Cloud Native technologies like Docker & Registry, Kubernetes & Helm
- Skilled in data structures, algorithms, modularization, OOP, microservices, and design patterns
- Skilled in coding best practices using containers, packaging (npm, yarn), agility (with Git, Jira), unit testing (JEST), CI/CD (Jenkins), debugging, and ensuring high productivity & quality
- Exposure to security (OIDC/JWT, RBAC, monitoring, auditing)
- Good with learning, problem solving & innovation
PHP- Experience in Frameworks: Laravel/YII 2.0/CakePHP 3.0/Codeignitor, CMS: Wordpress/PrestaShop/Opencart
- Must have good analytical and problem solving skills.
- Good Knowledge of OOPS, PHP, MVC frameworks, JavaScript frameworks - AngularJS/Node.js, GIT, MySql, CSS, AJAX, HTML5.
- Works as a Project Manager and reporting directly to CTO.
- Write error free code and follow coding standards. Able to perform Code Review job.
- Work closely with QA person to assist in testing process.
- Perform R&D tasks if assigned and communicate with Designer and UI team.
- Build reusable code and libraries for future use.
- Taking leadership responsibilities and handle team well.
- Manage daily/weekly scrums.
- Strong Communication Skills.
Adobe IllustratorUI & UX Designer
Type: Internship / Full-Time
Location: Pune (Work From Home allowed until COVID-19 situation improves)
Experience: 0-1 Year
About FlytBase
https://flytbase.com/">https://flytbase.com
FlytBase is a Silicon Valley and Pune based startup, building the world's first internet of drones platform for deploying fully-automated and intelligent commercial drones at scale. FlytBase is led by a team of experts in robotics, computer science, AI/ML technologies, and is a global leader in drone automation. FlytBase Labs is based out of Pune, India.
About the position
We are looking for a UI/UX Designer to join our award-winning, talented team, building the next generation automated drone applications for our global customers. Ideal candidate gets to work in a highly collaborative, fast-paced, result-driven environment. Applicants must have substantial experience informing designs through critical design thinking, rationalizing for B2B systems, websites and mobile devices.
Responsibilities
-
Gather and evaluate user requirements in collaboration with product managers and engineers.
-
Quickly and iteratively create interaction flows, wireframes, and visual design mockups throughout the design process
-
Present design work to UX, Product, and Engineering teams, as well as stakeholders.
-
Develop and maintain detailed information architecture and design specifications
-
Illustrate design ideas using storyboards, process flows and sitemaps.
-
Design graphics user interface elements like menus, tabs and widgets.
-
Build page navigation buttons and search fields.
-
Develop UI mockups and prototypes that clearly illustrate how sites function and look like.
-
Create original graphic designs (e.g. images, sketches, and tables).
-
Prepare and present rough drafts to internal teams and key stakeholders.
-
Identify and troubleshoot UX problems (e.g. responsiveness).
-
Conduct layout adjustments based on user feedback.
-
Adhere to style standards on fonts, colors, and images.
Requirements
- A portfolio of UI/UX design work for both web and mobile platforms.
- Collaboration: Work with individuals of varying roles, skill sets, and backgrounds
- Domain knowledge: Understanding UX fundamentals & technology
- Initiative: A bias toward action, even on items not explicitly within your direct responsibility
- Rational creativity: Ability to think way outside the box, and then dial in on what is feasible
- Communication: Written/verbal storyteller; can present to multiple audiences
- Empathy: Ability & desire to truly get to know your user’s pain points
- Resiliency: Comfortable with ambiguity, failing in a safe environment and getting out of your comfort zone
- Attention to detail: You absolutely sweat the small stuff
- Curiosity: A hunger to grow and learn new things
- Advocacy: Strong support and appreciation for Enterprise Design Thinking and the importance of the user.
Skill(s) required
- Prototyping, UX design, UI design, User Research, Wireframing, Illustration
Perks
-
Fast-paced Startup culture
-
Hacker mode environment
-
Enthusiastic and approachable team
-
Professional autonomy
-
Strong meritocracy
-
Zero bureaucracy
-
Company-wide sense of purpose
-
Flexible work hours
-
Informal dress code
- Culture that promotes challenging oneself & continuous improvement. End-to-end Ownership given to team members.
Javascript
HTML/CSS
SASS
BootstrapJob Description:
- We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience. You’ll be working on various projects in collaboration with different teams.
Responsibilities:
- Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
- Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
- Responsible for the development of a complete set of architectural views for an enterprise in accordance with numerous open-source technologies, messaging/web service protocols (REST, JSONRPC, SOAP, etc.) and one of the more common architecture frameworks.
- Understanding and presenting the immediate/tactical and strategic benefits of adopting a consistent architectural approach within the context of the client’s business to help the stakeholders justify investments.
- Assessing the requirements and presenting architectural recommendations that are in line with the strategic vision for the enterprise and wider best practice.
Requirements:
- 5 to 7 years of relevant work experience as a UI developer, JavaScript expert or front-end engineer
- Sound knowledge in HTML and CSS
- Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
- Proficient with JavaScript frameworks such as jQuery, Angular 2+ and Ionic framework
- Experience debugging using JavaScript-based tools like Chrome Developer Console
- Passionate to create good design and usability
- Knowledge of Pixi js (is plus)
- Strong business analysis skills and experience, including development of business vision and strategies, functional decomposition, requirements capture, process modeling.
- Strong knowledge of design and architectural patterns.
- Experience of software development methodologies and structured approaches to system development.
- Write high quality source code to program complete applications within deadlines
Person Specification:
- Should have strong communication and interpersonal skill
- Bright and enthusiastic, self starter
- Excellent analytical and problem-solving skills
- Outstanding presentation skills
- Implemented CI and Automated frameworks in Enterprise environment
- Past experience in CI/CD/DevOps practices
- Qualified in any technical skill assessment platform (Eg: Hacker Ranker, member, stars) in respective technical capabilities
PHP
LaravelJavascript
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Full Stack Developer - Averlon