
Position Responsibilities
● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
● Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.
● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
Position Requirements
● Able to work patiently with end-users of both a technical and non-technical background.
● Strong team player and solution oriented.
● Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.
● Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.
Knowledge and Skill Requirements
● Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)
● Basic Working knowledge of PC networking, including Network+
● Familiarity with PC remote control software.
● Familiarity with google workspace, including docs, sheets, gmail
● Good analytical problem solving skills.
● Experience with the standard MS Office suite, including MS Word, Excel and Access.
● Experience with iPadOS, iOS, MacOS, Android

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3 to 5 years of experience in Java with Microservices Experience
- Experience in Spring Boot, Jenkins, Git, Hibernate, Kubernetes, and Docker
- Experience in the development of scalable and extensible systems using Java
- Proficiency in Database technology such as MySQL, Oracle, and MongoDB
- Routines Sync & Async
- Solid and fluent understanding of algorithms and data structures
- Excellent software design, problem-solving and debugging skills
- Demonstrated high ownership in previous projects
- Excellent Communication Skills"
Position Overview: We are looking for a senior developer who must be capable of building services using modern microservices architecture with NodeJS & serverless frameworks. Should have strong knowledge of ObjectOriented Concepts, and Node. Js frameworks like loopback, RDBMS, and microservice patterns. The candidate should be comfortable with application coding based on design and specifications, and also be comfortable working with JSON and RESTful services. The candidate must be a top-notch developer committed to keeping learning new things and becoming an integral part of and fostering growth within our development team.
Roles & Responsibilities:
- Developing and maintaining the backend systems that support the application
- Designing and implementing APIs and Microservices architecture to handle the application workload
- Developing and optimizing queries for RDBMS (MySQL) to manage data and ensure performance and scalability
- Managing and deploying the application on AWS using Lambda, ECS and other related services
- Collaborating with front-end developers to ensure smooth communication between front-end and back-end systems and back-end systems
- Writing clean, neat and reusable code that follows coding standards and best practices.
- Participating in code reviews and ensuring that coding standards are maintained
- Troubleshooting and debugging issues that arise in production environments
- Optimizing the application for performance, scalability, and security
- Continuously learning and staying up-to-date with the latest technologies and best practices in software development
- Documenting technical specifications, processes, and system design
We are looking for a talented and dedicated Engineering Manager to join our growing team in Bangalore. You will be responsible for a team that builds end-to-end functionality for products on the Trifacta platform, including data ingestion and publishing services, scalable backend services, and polished user interfaces. Above all, your work will impact how the world works with data.
Responsibilities:
- You inspire, lead, shape and grow a software engineering team and its team members.
- You attract and retain software engineers for your team.
- You care for your team.
- You are responsible for the execution of your team's projects.
- You provide hand-on technical leadership, e.g. through code reviews or architectural discussions.
- You represent your team in engineering and release management meetings.
- You collaborate and coordinate with other teams and functions such as product management and user experience design, making sure everyone is in sync.
Requirements:
- You have 6 or more years of experience as a software engineer (or in a comparable role) taking projects from the initial concept to production.
- You have a bias towards action and a can-do attitude.
- You have minimum 1 years of experience managing a team of 3-5 engineers as a people manager.
- You have experience managing projects with multiple stakeholders (developers, product management, user experience design, quality assurance).
- You are a communicative and collaborative manager with excellent people skills.
- You have a strong desire helping people and teams grow.
- You have experience working with cross-site teams.
Technovert is not your typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place.
Our clients find us at our best when we are challenged with the toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more.
Our global delivery model has earned the trust and reputation of being a partner of choice.
We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that deliver unparalleled performance with a holistic approach in the Technology Arena.
Responsibilities:
As a Senior UX Designer, you would be responsible to drive the UX process to deliver high-quality software/product designs and coordinate with the other UX and UI designers to see these designs come to life.
The role involves extensive interaction with the customers to understand their needs and pain points and to be able to show empathy and build designs that exceed the needs.
Must-Have:
- A Curious Mind
- Empathy and Intuition
- Strong Analytical Skills
- Strives to understand the problems before thinking of a solution
- Language
- Typography
- Design and UX architecture
Nice to Have:
- Product Design Experience
- Strong grasp of design systems
- Knowledge of one or more of Figma, Adobe XD, Sketch
Qualification:
- Any graduate.
- 3+ years of user experience design experience.
- Excellent written and communication skills.
We all know what are designs, but yet to face that WOW Design, if that can be brought to us by you then apply now!
Our client is a full stack fitness and lifestyle brand and is Indias largest app that is making fitness affordable, accessible and enjoyable through technology, data and intelligence. Available on iOS and Android, this app allows subscribers to work out at anywhere, anytime, and chose from a variety of available workout options like: gym workouts, yoga, Zumba, Pilates, spinning, kickboxing, CrossFit, and MMA. It gives access to 3000+ top gyms and fitness studios, fitness coaching plans and personal nutrition assistance and more in Ahmedabad, Bengaluru, Delhi-NCR, Hyderabad, Jaipur, Mumbai, Pune.
Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.
As a Android Developer, you will collaborate effectively with cross-functional teams such as Product Management, Business Development, and Operations, and use all your expertise to ensure superior solutions to match our scale of operations.
- Developing apps and building exceptional products
- Working in a cross-functional and collaborative environment using cutting edge technologies that continuously drive innovation forward
- Being part of a team of highly skilled and passionate people across multiple time zones
- Owning code quality and experience in writing extensive unit tests
- Ensuring that the development is leveraging common methods and best practices.
- Handling Code Reviews, Setup guidelines for Development.
- Enforcing consistent development patterns and security architecture.
- Carrying out A/B testing and be data-driven while approaching solutions to problems.
- Creating working prototypes and proof of concepts at tech scoping stage to demonstrate the feasibility.
What you need to have:
- Bachelors/ Masters degree in computer science, Engineering or a related subject
- Minimum of 5 years of work experience in mobile application development
- Proficiency in Problem Solving, Data Structures, and Algorithms
- Strong knowledge of design concepts and constraints on mobile platforms
- Proficiency in Java/ Android/ Excellent in Kotlin & Flutter language
- Demonstrable experience building excellent mobile apps that are currently in Google PlayStore
- MVP/ MVVM architecture
- Firebase services
- Local databases (SQLite, firebase DB)/ORM (Green DAO, Room)
- Experience with a scalable architecture, while maintaining a hands-on role with code development
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks
- Excellent analytical, problem-solving skills and Setting & following targets and timelines
- High proficiency in Android frameworks and core components
- Bug fixing
- Communicate and coordinate effectively across multiple internal teams and external contractors.
- Prioritize and deliver results effectively on concurrent projects in a fast-paced team-oriented environment.
Database Development Skills :
- Write and review MSSQL code and queries used in standard database objects (functions, stored procedures, triggers, and views) and queries generated by application.
- Automate, document, and demonstrate routine tasks and processes.
- Commit database administration and automation code to source control in Git repository.
- Track and apply changes to database objects and data transformations in testing and production environments.
- Maintain database continuous integration, delivery, and deployment efforts in support of DevOps initiatives.
- Leverage open-source platforms and cloud technologies to improve efficiency and scalability of data services.
Database Administration Skills :
- Deliver actionable feedback to business owners and development teams regarding SQL Server performance and scalability.
- Apply industry standard security principles and best practices.
- Provide and monitor Instance and Database level access to users and applications.
- Support audit compliance efforts by reporting on setup, configuration, and application data.
Required Experience :
- Proven track record of analyzing and solving complex data issues.
- Query tuning, optimization, and monitoring in an enterprise environment.
- Root cause analysis of performance and integrity issues.
- Data analytics and reporting using complex SQL queries.
Background :
- Degree in Computer Science or equivalent experience.
- 5-7 years of Microsoft SQL Server Database Engineer experience.
FinCRM is a cloud-based Customer Relationship Management Solution with enhanced Office Management capabilities. It helps companies and individuals manage their sales, marketing, and support efforts all from a single place. It is equipped to help businesses of all sizes build excellent customer relationships.
Technical Experience:
- 2+ years' experience in creating applications using a framework such as CodeIgniter, Zend, Laravel, Bootstrap.
- Proficient in PHP, MySQL/SQL, CSS, HTML, Apache server, Java script, AJAX, jQuery, JSON, XML, APIs, Version Control/Git.
- Linux server Handling - Min 3 years experience
- LAMP, PHP & MySQL, OOP's, CodeIgniter - 3 to 4 years experience
- Experience with Version Controlling Tools - SVN, Mantis & Git
Skills:
- Able to create Solution Architecture and design based on requirements.
- Should possess excellent problem-solving skills and be a team player.
- Can identify technology trends and advances that may support the success of the project.
- Should have the ability to learn new tasks outside the immediate range of skills.
Responsibilities:
- Brainstorm with the team to come up with ideas regarding the development requirements.
- Determine the feasibility of ideas and identify the best way and tech stack to move ahead.
- Build products and api's as per the requirements with optimized code.
- Develop products considering scalable architecture and security.
- Testing and maintenance of different server environments.
- Handle code deployment on testing and production environments.
- Maintain code versioning and administer the database properly.
About the Company
- 💰 Early-stage, ed-tech, funded, growing, growing fast.
- 🎯 Mission Driven: Make Indonesia competitive on a global scale.
- 🥅 Build the best educational content and technology to advance STEM education
- 🥇 Students-First approach
- 🇮🇩 🇮🇳 Teams in India and Indonesia
Skillset 🧗🏼♀️
- You primarily identify as a Frontend Engineer or a UI Engineer and are comfortable working on the browser side of things with 7+ years experience (preferably from B2C startup companies).
- You can build accessible interfaces with semantic HTML, CSS, and Javascript.
- You can build reusable, performant, and well-tested web applications that are responsive and work across various devices and platforms.
- You can build features from scratch which are modular and scalable. You don’t hesitate to take them from design to implementation.
- You have shipped code to production recently and regularly.
- You are experienced in working with using modern web frameworks, like React, Vue, and friends. We use React but prefer people with strong web concepts and fundamentals who are open to learning any framework/library.
- You are fluent in using the tools of the trade: editors, git, command line, Slack, Jira (unfortunately yes)
- You are driven, you care about turning in quality work, and improving your craft.
- You have high integrity, and you are reliable.
What you can expect from us 👌🏼
☮️ Mentorship, growth, great work culture
- Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you.
- We are a people-first, high-trust, high-autonomy team.
- We live in the TDD, Pair Programming, First Principles world
🌏 Remote done right
- Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls.
- Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong.
- A good balance between deep focussed work and collaborative work ⚖️
🖥️ Friendly, humane interview process
- 30-minute alignment check and screening call
- A short take-home coding assignment, no more than 2-3 hours. Time is precious.
- Pair programming interview. Collaborate, work together. No sitting behind a desk and judging.
- In-depth engineering discussion around your skills and career so far.
- System design and architecture interview for senior roles.
What we ask from you👇🏼
- Bring your software engineering — both individual brilliance and collaborative skills.
- Bring your good nature — we're building a team that supports each other.
- Be vested or interested in the company vision







