Position Responsibilities
● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
● Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.
● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
Position Requirements
● Able to work patiently with end-users of both a technical and non-technical background.
● Strong team player and solution oriented.
● Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.
● Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.
Knowledge and Skill Requirements
● Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)
● Basic Working knowledge of PC networking, including Network+
● Familiarity with PC remote control software.
● Familiarity with google workspace, including docs, sheets, gmail
● Good analytical problem solving skills.
● Experience with the standard MS Office suite, including MS Word, Excel and Access.
● Experience with iPadOS, iOS, MacOS, Android
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title- Cloud Sales Specialist
CTC- 12-14Lpa
Location- Gurgaon
Experience- 6+Years
Working Mode- Work from Office
Critical Skills- Good communication skills,Cloud Sales, B2B sales
Qualification- Any Engineering/Computer degree
The Cloud Sales Specialist is responsible for achieving revenue targets and ensuring on-time collections for the assigned cloud products/services (for example ,Azure, AWS, GCP) in the respective location(s). The role holder is responsible for the effective management of the sales funnel, execution of marketing activities, and coordination of channel partner enablement initiatives for the assigned product/services. Building and maintaining strong professional relationships with vendor and channel partner representatives is critical to the role.
Responsibilities:
- Responsible for achieving revenue targets (quarterly, annual) through effective sales funnel management for the assigned products/services in the respective location(s)
- Be responsible for on-time collections from channel partners and execution of marketing activities for the assigned products/services
- Build and maintain relationships with vendor representatives and channel partners for the assigned products/services
- Responsible for MIS, reports generation, documentation, and compliance for sales, collection, and channel enablement activities, as per guidelines
Requirements:
- Must have experience in Cloud Sales and B2B Sales.
- Field Sales would be an added advantage.
- Experience of around 3 to 5 years in the sales function in IT Distribution, preferably in cloud solutions
- Should possess an understanding of the sales, distribution, and channel management process for cloud solutions -
- Good Product knowledge of Cloud Solution offerings
- Cloud sales certification with one or more vendors is mandatory (for example, Amazon, Oracle, GCP)
- Should possess excellent interpersonal and communication skills
- Should be able to build strong relations with key stakeholders
Python
Django
Flask
NodeJS (Node.js)
PostgreSQLHello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.
Engineering at Innovaccer
With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world.
About the Role
We at Innovaccer are looking Software Development Engineer-II (Fullstack) to build the most amazing product experience. You’ll get to work with other engineers to build delightful feature experiences to
understand and solve our customer’s pain points
A Day in the Life
● Building efficient and reusable applications and abstraction
● Identify and communicate best practices.
● Participate in the project life-cycle from pitch/prototyping through definition and design to build, integration, and delivery
● Analyse and improve the performance, scalability, stability, and security of the product
● Improve engineering standards, tooling, and processes
What You Need
● 2-5 years of experience with a start-up mentality and a high willingness to learn
● Expertise in Python/NodeJS
● Experience working in Web Development Frameworks (Express/Django or Flask)
● Experience working in teams of 3-10 people.
● Knowledge of Relational Databases
Nice to have
● Experience working in FE (JS + React)
● Experience in Cloud (AWS)
● Experience in Terraform
We offer competitive benefits to set you up for success in and outside of the work
.
Here’s What We Offer
● Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
● Parental Leave: Experience one of the industry's best parental leave policies to spend time with your
new addition.
● Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just
take a break? We've got you covered.
● Health Insurance: We offer health benefits and insurance to you and your family for medically related
expenses related to illness, disease, or injury.
● Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from
home. Bring your furry friends with you to the office and let your colleagues become their friends, too.
*Noida office only
● Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche
facility that puts your child's well-being first. *India offices
Where and how we work
Our Noida office is situated in a posh space, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and
collaborate effectively within our team. Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.
Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing
employment with us. We do not guarantee job spots or engage in any financial transactions related to
employment. If you encounter any posts or requests asking for payment or personal information, we strongly
advise you to report them immediately to our HR department at px@innova. Additionally, please
exercise caution and verify the authenticity of any requests before disclosing personal and confidential
information, including bank account details
.
About Innovaccer
Innovaccer Inc. is the data platform that accelerates innovation. The Innovaccer platform unifies patient data
across systems and care settings and empowers healthcare organizations with scalable, modern applications
that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions
have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery
transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life
sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people
and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is the #1 rated
Best-in-KLAS data and analytics platform by KLAS, and the #1 rated population health technology platform by
Black Book. For more information, please visit innovaccer.com.
Check us out on YouTube, Glassdoor, LinkedIn, and innovaccer.com
Requirements:
● A minimum of 2 years of experience leading Quality assurance engineers (both automation and manual)
● Should have previously hired Quality engineers
● A minimum of 2 years of experience with automation (Setting up automation, creating test cases, writing test scripts and executing them with any automation suite)
● A minimum of 1 year of experience with manual testing
● Must be able to figure out tools required for a Test Suite and set them up and ensure they are being used properly
● Must ensure test plans are made, maintained and executed
● Must ensure defects are communicated effectively and well maintained
● Must be able to plan what needs to be automated and guide the team to
ensure maximum test coverage - Should be able to reduce the time taken for testing with this
JavaTechnical skills required:
Skills: Java 8 and above, Rest Web services, MySQL.
Strong background in Core Java and good knowledge of collection Framework.
Proficient in developing high-performance, less memory-intensive micro-services applications using the Java framework.
Should have deep knowledge of Micro-service development.
MongoDBSkills
- Experience in building or implementing requirements on ZOHO CRM plus products, Zoho Creator, Zoho Projects, Zoho Work-drive, Zoho one
- Experience in writing Zoho custom functions, with a deep understanding of Deluge, preferred
- Experience and knowledge of relational databases including work with MongoDB, or other common RDBMS
Job Responsibilities
- Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business
- Participate in requirements-gathering sessions with business users
- Document requirements for new features, data capture, process functions, reports, and training
- Functional and System Knowledge
- CRM customization and assisting CRM Implementation
- Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps
- Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM, Creator, and other Zoho Apps
- Configuring APIs integration with various systems and Zoho Testing, creation of screens, functionality, and UI in Zoho Creator.
- Understand system integrations and dependencies
- Analyze the impact of changes on systems and integrations
- Process mapping and workflow creation
- Must have a Functional & Technical Understanding of Zoho applications.
- Managing all Zoho applications for internal teams including - workflows, knowledge base setup, and user access management.
- Understand requirements by function and setup processes in Zoho
- Ensure smooth running of existing applications and handle any kind of challenge being faced by the team
- Setup knowledge for users by the team, to learn and execute their set of processes
- Identify opportunities for integration with external apps
- Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues
- Train users to utilize their specific Zoho apps for their use case
- Planned, implement, and manage process change initiatives with respective department heads.
- Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc.
- Act as internal Zoho Support desk to troubleshoot queries/issues.
- Conduct monthly reviews with teams to understand adoption/improvements
- Plan, implement, and manage process change initiatives with respective department heads
- Use data and reports to make evidence-based decisions to increase Zoho adoption
Desired Candidate Profile
- Excellent communication skills.
- Minimum 3 years experience in Zoho Application.
- Hands-off experience/inclination to work with Zoho applications.
- Configuration on Zoho CRM, Desk, Project
- Workflow / Custom Functions / Blueprint configuration on Zoho.
- Understanding of Business Processes
PythonDjango
Go Programming (Golang)
FlutterCard91 is simplifying business payments by providing a plug and play issuance infrastructure
to businesses for domestic and cross-border payments. Our full stack platform enables
businesses to gain control and visibility into their payment flows, controlling the entire payment
lifecycle from onboarding, to issuance, to transaction and data reconciliation. The platform
aims to provide holistic solutions around payment issuance and distribution management. Our
deep focus in payments will help us in bringing new issuance formats as well as technologies
to businesses.
The company has been founded by seasoned technology entrepreneurs who have founded
successful companies like Myntra, Mastiff Technologies earlier. Headquartered in Bangalore,
with presence in Mumbai and NCR, Card91 aims to disrupt the payment infrastructure space
in the issuer-processor segment.
Position: Python Developer
We are building our core team which will be responsible for a highly scalable, always available
microservices based backend for payment processing. The developer will be involved with the
design, implementation, and execution from day one and build a robust, secure, and scalable
payment processing engine.
Roles & Responsibilities
● Individual Contributors talking full ownership of the micro services
● Design and Implement the micro services from scratch
● Be creative and always try to evaluate new strategies to execute faster
● Team player and always eager to teach new team members about the code,
● structure and design
● Not afraid of bringing new designs (even languages) which will make the system
execute faster
Experience and Qualifications
● Having 2 - 5 years of experience
● Degree from a premier institute like IIT/NIT/BITS is desirable
● A strong expertise in Python framework (like Django, Flask or Pyramid)
● Experience in creating APIs with design standards, patterns and best-practices
● Knowledge of object-relational mapping (ORM)
● GoLang experience is a big plus
● Experience building web services in REST
● knowledge and hands-on experience in API security standards and implementation
(Oauth, OpenId)
● Experience in developing highly scalable and reliable web applications, including
integration with internal and external systems.
● Experience in databases like MySQL and NoSQL db like Cassandra, etc.
● Experience with Cloud computing AWS & Microservices architecture
● Exposure to front end technologies like VueJS, ReactJS etc is an advantage
● Docker & Kubernetes experience is a big plus
● Previous experience of Fintech company is an added advantage
What’s on offer
● Vibrant, fun and rewarding culture that nurtures and promotes excellence
● Opportunities to learn and interact with payment industry leaders
● Competitive remuneration, group health insurance & PF
● Other office perks of being part of an early-stage startup
Location: HSR Layout, Bangalore
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them
EXPERIENCE/CHARACTERISTIC
● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
What would you be doing?
- Bring our brand to life across multiple channels, by connecting with our customers and building content & creatives that deeply resonate with them.
- Strategize with channel SM managers, and accelerate the growth of channels by 10x.
- Creating engaging and innovative viral content which engages audiences and promotes brand-focused messages.
- Brainstorm and devise unique social media strategies and experiments to gain new audiences and grow exponentially.
- Dig into dashboards and fish out insights that help unravel our audience and their behaviour.
- Imagine, iterate, edit, publish and share engaging content daily across all our social media channels.
- Influencing us with your ideas is just the first step. Our competition is obviously cut-throat, so watch them like a hawk.
- Track our brand reputation online by listening, monitoring and obviously jumping in to manage our rep.
- Proactively manage relationships with various influencers and brands
- Consume a plethora of content from different brands and influencers across the spectrum and stay updated with everything social.
Superpowers you’ll need to be a success in this role
- Drive brand awareness, engagement and positive brand sentiment online.
- Conceptualise crazy yet effective social media campaigns, and push good creatives to great
- Slip into our customers' shoes and intuitively make decisions aligned with their social media consumption patterns.
- Solve problems; develop & execute objectives with minimal direction.
- Master’s degree in marketing, advertising, or mass communication (preferably from a premier institute).
- 7-8 years of experience in social media management/leadership, preferably in related industries (gaming, media & entertainment, apps, startups).
What would you get from GetMega?
- The rare opportunity to join one of the hottest Indian startups with multi-million dollar funding. We are not just another gaming studio but are creating the largest skilling platform in the world.
- Above market compensation in Cash. We believe to hire the top 100 talents of the country in any field (tech/product/design/brand), we need to be a paymaster. Obvious sweet perks like daily catered breakfasts and lunches, endless coffee, and dry snacks. We believe in enabling our employees by removing trivial tasks like packing breakfast/ordering lunch/going out for coffee etc.
- Swanky custom-built office space. It's a fact that any individual spends a major portion of their lives in the office. There's no reason to cut corners in providing the best office space ever.
- Reimbursements. The company will reimburse any expenses made by an employee to reach our goals.
- We are open to giving out any benefits which will further empower our employees to create the Mega which we collectively envision
Python
R ProgrammingTop MNC looking for candidates on Business Analytics(4-8 Years Experience).
Requirement :
- Experience in metric development & Business analytics
- High Data Skill Proficiency/Statistical Skills
- Tools: R, SQL, Python, Advanced Excel
- Good verbal/communication Skills
- Supply Chain domain knowledge
*Job Summary*
Duration: 6months contract based at Hyderabad
Availability: 1 week/Immediate
Qualification: Graduate/PG from Reputed University
*Key Skills*
R, SQL, Advanced Excel, Python
*Required Experience and Qualifications*
5 to 8 years of Business Analytics experience.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon