Technical Support Anyalyst

About Toddle

At Toddle, we help teachers do better what they do best - teach! We do this by creating intuitive technology tools that empower educators across all stages of teaching and learning. We’re reimagining how educators interact with technology to deliver learner-centered experiences. Our mission is to amplify teaching for 60 million PreK-12 educators globally by supporting them in delivering meaningful and personalized learning experiences.

At Toddle, we build teaching and learning tools for IB PYP, IB MYP, IB DP, Cambridge, US Independent, and other progressive PreK-12 teaching teams. Today, over 100,000 educators across 2,000+ schools in 100+ countries use Toddle to streamline curriculum planning, student portfolios, reports, assessments, family communication, and more. Toddle’s growth is fuelled by positive word of mouth and by users who have turned into evangelists and advocates of the product. In addition to the intuitive technology, Toddle offers a range of world-class professional learning opportunities and resources for educators and school leaders, all for free.

We love solving for

• Creating delightful experiences that help teaching teams collaborate better & be more effective
• Building tools that help teachers personalize learning for their students
• Helping teachers around the world connect with each other meaningfully

We are at a series A stage right now, growing fast in the SaaS Ed-tech space, and have been funded by Sequoia, Matrix, Beenext, and Better Capital among others.

Here’s what you’ll be doing

"Good design is as little design as Possible" - Dieter Rams

Design is one of Toddle's core competencies and as a designer on the team, you'll lead the way. Our designers are makers and storytellers. They envision how people experience our products and bring that vision to life in a way that feels inspired, refined and even magical.

Your key responsibilities will include:

• Has an interest in designing for education and knows the difference between "good" and "great" and is able to work through team dynamics and timelines to deliver excellent design
• Is obsessed with breaking new creative ground through crafting the best ideas in design
• Is optimistic and open to new ideas and ways of working
• Has a diverse portfolio that shows good aesthetic judgment and attention to detail

Is this someone that looks like you?

• 1- 3 years of experience in designing for brands, digital products and services
• Formal design training with an incredible eye for detail and obsessive appreciation for
• typography, design and layout
• Strong design sensibilities (visual, motion and interaction)
• Adept at using the Adobe Creative Suite, Figma, Sketch or similar design tools
• Excellent organizational, collaboration, and communication skills
• We deeply value building the right culture at Toddle, and these are a few things that
• we look for in each hire – coach-ability, curiosity, ownership and hustle
• High sense of accountability & ownership
• Strong team player and someone who derives great joy from efficient teamwork
• Humility, diligence and a willingness to learn new things – A Lifelong Learner

Within the first 3 months, you will

• Understand Toddle's vision and brand strategy.
• Get a good end-to-end understanding of our creative development process, design
• language and design system
• Translate business and technical requirements into designs that are visually enticing
• and emotionally engaging
• Produce creative assets including templates, layouts, etc., for marketing activities across
• multiple channels. These include web, social media, events, and other activations
• Participate in design reviews and give feedback on the work of other team members

Within 6 months, you will

• Design for website, product, emails, social media graphics and various print media.
• Simplify a complicated idea, compliment the words or message being delivered to the
• user through design
• Brainstorm with the marketing and design team to come up with the graphic concepts.
• Generate ideas and concepts that are clear, communicative and engaging.
• Create original pieces of visual images for posters, brochures, blog covers, resources,
• etc. (Check out https://learn.toddleapp.com/resources)

Within 12 months, you will

• Own projects from kickoff through completion, working closely with design, marketing and business stakeholders
• Develop your own toolbox of varied styles that work for the brand seamlessly
• Manage timelines & ensure adherence to systems & processes
• Create and sustain a culture of creative excellence for the team and company

Excited about the role?

Here are a few more benefits:

1. Flexibility at work

• Work from anywhere – home, co-working space, cafe or even the hills
• Block “no-meeting hours” to enable uninterrupted focused work

2. Exposure to diverse learning opportunities

• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)

3. Industry best leave policy

We trust you fully on your commitment to our mission and your judgment on planning your time and taking leaves:

• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, weddings, etc.
• And if in any circumstance you feel burnt out – there is a little something for this too!

The Role:

As an ML Engineer at TIFIN, you will be responsible for driving research and innovation in a result-oriented direction. Your role will involve staying updated on the latest research trends and exploring advancements in Natural Language Understanding (NLU) and their applications in conversational AI. You will also play a mentoring role and contribute to improving NLU capabilities using transfer learning from historical conversational data.

Requirements:

• Experience with training and fine-tuning machine learning models on large text datasets.
• Strong computer science fundamentals and at least 3 years of software development experience.
• Track record of thinking big and finding simple solutions while dealing with ambiguity.
• Proven experience as a Natural Language Processing Engineer or in similar roles.
• Good understanding of NLP tricks and techniques for semantic extraction, data structure, and modeling.
• Familiarity with text representation techniques, algorithms, and statistics.
• Knowledge of programming languages such as R, Python, and Java.
• Proficiency in Machine Learning frameworks like TensorFlow, PyTorch, etc.
• Ability to design software architectures and solve complex problems.
• Strong analytical and problem-solving skills.
• Experience in projects related to information retrieval, machine comprehension, entity recognition, text classification, semantic frame parsing, or machine translation is a plus.
• Publications, patents, or conference talks in relevant fields are a bonus.

The ideal candidate will analyze, review, and implement changes to websites so they are optimized for search engines. This candidate will be able to implement actionable strategies that will improve site visibility.

Responsibilities

• Review and analyze client sites for areas needing improvement
• Prepare detailed strategy reports
• Create and launch campaigns
• Improve clients 'rank' in major search engines

Qualifications

• Bachelor's degree in Information Technology or related field
• 3+ years' of technical experience
• Strong analytical skills
• Understanding of all search engines and functions as well as marketing

1. Client Acquisition and Management: Identifying potential clients, reaching out to them, and establishing relationships. This often involves networking, cold calling, or using digital platforms for lead generation.
2. Sales Planning and Strategy: Developing sales strategies and setting sales targets. This could involve market research to identify sales opportunities and tailoring sales approaches to different clients.
3. Presentation and Pitching: Creating and delivering presentations or pitches to potential clients. This requires a deep understanding of the product or service being sold and the ability to communicate its value effectively.
4. Negotiation and Closing Deals: Negotiating terms with clients and closing sales deals. A sales executive needs to be adept at persuasion and handling objections while maintaining positive relationships.
5. Customer Service and Support: Providing ongoing support to existing clients, addressing their needs, and ensuring customer satisfaction. This might include after-sales services or resolving any issues that arise.
6. Market Analysis: Keeping up to date with industry trends, competitor activities, and market conditions. This information can be crucial for adapting sales strategies and identifying new opportunities.
7. Reporting and Administration: Maintaining records of sales, revenue, invoices, and client feedback. Sales executives often use Customer Relationship Management (CRM) software for this purpose.
8. Collaboration and Teamwork: Working closely with other departments, such as marketing and product development, to ensure alignment of strategies and goals.
9. Training and Development: Continuously improving their sales skills and product knowledge. This may involve attending training sessions or workshops.
10. Meeting Sales Targets: Ultimately, a sales executive is responsible for meeting or exceeding the sales targets set by their organization.

Senior UI Developer

Role Objectives 

• Participate in complex design and software development tasks within schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect
• Hands-on development and implementation of solutions including configuration of platform components and custom development
• Tasks associated with testing and documentation of solution implemented 

 Also

• Must be capable of coding and unit testing their code

• Team player with good interpersonal skills

• Should have strong analytical skills
• Good communication skills
• Handlinh several priorities and delivering results in time in a high-pressure, dynamic environment.

• Writing blogs, write-ups and various contents for marketing and communications
• Ideating and writing content/ script for success stories in the form of writing, visual content and audio-visual outputs
• Posting on various channels and managing social media handles
• Designing using tools

Desired Candidate Profile

• Focus and Discipline
• Analytical, problem solving and calculative attitude
• Humility to learn, share & keep improving
• Excellent and proactive communication in all formats

• Deliver high-quality virtual and in-person technical training in line with industry-recognized best practices on utilizing Public Cloud services over AWS & Azure
• Excellent knowledge about digital transformation strategies using public cloud, various architectures, benefits and case studies.  
• Hands on knowledge in implementing multi-tier applications over multiple cloud services and in a multi-cloud / Hybrid cloud environment.  
• Design high quality self-paced recorded training sessions for varied target segments - students, working professionals, and corporates.
• Continuously improve on teaching methodology to suit online model to lead to high student satisfaction.
• Develop and retain an up-to-date knowledge of current working practices.
• Carry out course monitoring and evaluation collating participants' training, assessment report at every fortnight.
• Create high quality training materials for the candidates
• Mentor other instructors/team leaders/Subject Matter Experts in the content and course delivery techniques for assigned technical courses.
• Continuously improve knowledge with necessary certifications and actively contribute in community forums

Skills & Experience

• Minimum 4 years experience on AWS or Azure as a solution architect or similar at the associate level.
• AWS certified solutions architect associate or higher
• Microsoft certified Azure administrator associate or higher  
• Excellent verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Experience in building and delivering educational resources, including designing virtualized network training lab environments, administrating LMS systems for reporting, and authoring exams and self-assessment surveys.
• Experience in eLearning video development using Articulate, Camtasia, or Captivate software.