Technical Support Anyalyst

Center Manager – Telesales (Telugu Mandatory)

Base Location: Hyderabad

Experience: 3+ Years

Department: Sales

Reportsto: Sr. Manager - Telesales

Employment Type: Full-time

About Livekeeping:

Livekeeping is a leading mobile-first SaaS solution that brings Tally ERP data live on mobile, enabling

business owners, accountants, and teams to access real-time accounting, receivables, and business

insights anytime, anywhere.

We serve thousands of MSMEs, accountants, and enterprises across India, empowering them to

make faster decisions, improve cash flow, and enhance productivity.

Role Overview

We are looking for a highly driven and hands-on Centre Manager – Telesales to lead the telesales

operations at a single location, managing a team of 40 telecallers along with team leaders. The

Centre Manager will be responsible for achieving sales targets, improving conversion ratios, and

ensuring operational excellence on the floor.

The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead

teams, drive performance, and deliver results in a fast-paced environment.

Key Responsibilities

Team & Floor Management

 Manage and lead a team of 40 telecallers, including team leaders.

 Conduct daily huddles,set targets, and ensure achievement of sales goals.

 Monitor call quality,sales scripts, and customer interactions.

 Maintain high levels of motivation, discipline, and energy on the floor.

Sales Execution & Target Achievement

 Drive telesales performance to achieve monthly and quarterly sales targets.

 Work closely with telecallers to improve pitch delivery, objection handling, and closing

techniques.

 Ensure adherence to sales processes and compliance standards.

Performance Monitoring & Reporting

 Track and analyze daily/weekly/monthly KPIs such as call volume, conversion rate, and

revenue per telecaller.

 Prepare and share performance reports with the Senior Manager.

 Identify low performers and provide targeted coaching and improvement plans.

Training & Development

 Conduct regular training sessions for telecallers on sales techniques, product knowledge,

and customer handling.

 Provide continuous feedback and one-on-one coaching.

On-Ground Involvement

 Actively participate in floor activities by monitoring live calls and assisting team members.

 Be a role model by demonstrating strong selling skills and closing deals when required.

Customer-Centric Approach

 Ensure telecallers follow a consultative sales approach, building trust with customers.

 Address escalations promptly and ensure positive customer experiences.

Key Requirements

 Experience: Minimum 3+ years in telesales, with at least 1 year in a team

leadership/managerial role.

 Proven ability to manage teams of 30–50 telecallers in a telesales environment.

 Strong people management, coaching, and motivational skills.

 Hands-on and willing to work directly on the floor with the team.

 Good analytical skills; ability to track performance metrics and improve efficiency.

 Proficiency in CRM tools and telesales processes.

 Preferred Industry Experience: Insurance or Fintech. (EdTech experience not preferred.)

 Must be fluent with Telugu language.

Performance Metrics(KRA/KPI)

 Achievement of monthly sales targets for the centre.

 Lead-to-conversion ratio.

 Average revenue per telecaller.

 Call quality and compliance scores.

 Telecaller productivity and attrition rate.

 Training effectiveness and performance improvements.

• Strong Lead Search Engineer / AI-ML Leader Profile
• Mandatory (Experience 1) - Must have minimum 11+ years of hands-on experience in Search / Information Retrieval / NLP / Machine Learning
• Mandatory (Experience 2) - Must have minimum 9+ YOE in backend development using languages (Python or Java)
• Mandatory (Experience 3) - Must have Experience designing taxonomy, ontology, tags, thesaurus, and metadata models
• Mandatory (Experience 4) - Must have Experience with Big Data frameworks (Hadoop, Spark) for search/ML workloads
• Mandatory (Experience 5) - Must have Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, scikit-learn, Keras, Spark ML).
• Mandatory (Experience 6) - Must have experience in designing, building, and scaling RESTful APIs and Web Services.
• Mandatory (Experience 7) - Must have hands-on experience in statistical tools (Python, R, SAS, or open-source libraries).
• Mandatory (Experience 8) - Must have Experience with SQL/NoSQL databases (CosmosDB, Cassandra, MongoDB).
• Mandatory (Company) - Product Companies (Preferrably high search volumes companies like Flipkart, Amazon, Zepto, Zomato...etc)
• Mandatory (CTC) - The CTC breakup offered will be 80% fixed, and 20% variable, as per Company policy

Preferred

• Preferred (Experience) - Familiarity with modern frontend frameworks (React, Angular, HTML5, CSS3).
• Preferred (Tools) - Must Hands-on with dev tools: Eclipse, Git, Gradle, Jenkins, Jira, JFrog Artifactory and web servers (Tomcat, Jetty, JBoss).
• Preferred (Education) -BE /B.Tech /M.Tech

We are looking for Senior Software Engineers responsible for designing, developing, and maintaining large scale distributed ad technology systems. This would entail working on several different systems, platforms and technologies.Collaborate with various engineering teams to meet a range of technological challenges. You will work with our product team to contribute and influence the roadmap of our products and technologies and also influence and inspire team members.

Experience

• 3 - 10 Years

Required Skills

• 3+ years of work experience and a degree in computer science or a similar field
• Knowledgeable about computer science fundamentals including data structures, algorithms, and coding
• Enjoy owning projects from creation to completion and wearing multiple hats
• Product focused mindset
• Experience building distributed systems capable of handling large volumes of traffic
• Fluency with Java, Vertex, Redis, Relational Databases
• Possess good communication skills
• Enjoy working in a team-oriented environment that values excellence
• Have a knack for solving very challenging problems
• (Preferred) Previous experience in advertising technology or gaming apps
• (Preferred) Hands-on experience with Spark, Kafka or similar open-source software

Responsibilities

• Creating design and architecture documents
• Conducting code reviews
• Collaborate with others in the engineering teams to meet a range of technological challenges
• Build, Design and Develop large scale advertising technology system capable of handling tens of billions of events daily

Education

• UG - B.Tech/B.E. - Computers; PG - M.Tech - Computer

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.

Salary budget upto 50 LPA or hike20% on current ctc

you can text me over linkedin for quick response

Detailed JD (Roles and Responsibilities)

Full stack (Backend focused) Ownership. Programing - Python, react (Good to have - C#, Node),Agile .Flexible to learn new things

Custom Memory Design

 SRAM/custom circuit design and standard cell design 

Job description

Rivos Custom Circuits team is seeking highly motivated candidates to develop state of the art custom SRAM memories, Register file memories, memory compilers and standard cells to improve circuit performance, optimize dynamic and static power and support silicon bring up. The role will be at the center of a state-of-the-art circuit design effort, interfacing with all disciplines and have a critical impact on getting products to market quickly.

Responsibilities

• Responsible for designing and delivering custom circuits from scratch.
• Drive design and development of SRAM, register file, custom cells to enable high performance and low power designsWork with microarchitecture team to gather specifications
• Drive optimal implementation Conduct early sizing estimates and PPA analysis. Perform design entry and simulations for optimal design sizingWork closely with mask designers on custom design implementation, DFM and yield enhancement featuresCollaborate with the CPU and SoC Physical design teams on floorplanning, placement, timing and power closure of the custom designInteract with technology team
• Participate in developing design and test plans Collaborate with the CAD team and drive design flow enhancements

Qualification

• Candidates must have 7+ years of experience in transistor level custom circuit design from RTL-GDS for CPU and SoC, circuit simulation, equivalence checking, PPA trade off analysis, low power design techniques, timing, noise and power characterization.
• Prior experience and proven success of successfully designing high performance SRAM memories, Register file memories, SRAM compilers, data path designs and standard cells
• Experience designing transistor-level custom circuits in advanced FinFET technology nodes
• Solid understanding of device physics, process technology and circuit design techniques for high performance, low power
• Experience with advanced process design rules and supervising mask design
• Knowledge developing automation for compilers and standard cells
• Post-Silicon test and debug experience
• Ability to work well in a team and be productive under aggressive schedules.
• Excellent problem solving, written and verbal communication

Education and Experience

• Master's Degree or Bachelor's Degree with 7+ years of experience

Are you looking to work in the ecommerce space? Read on to know more.

Our client is a 360-degree boutique firm that provides single-point branding and eCommerce growth consulting to its clients. They have best-in-class professionals with a combined experience of over 40 years in Retail, Textiles, FMCG, Fashion, Consumer Durables and more. They create online brands for their clients through strategies like marketplace management, marketing, social media channels, and analytics that help planning and forecasting.

Currently, they are helping businesses from Fashion, Lifestyle and Personal technology to create a unique space in leading marketplaces like Amazon, Flipkart, Myntra, TataCliq etc. With over Rs.100 crores revenue generated through their 10000+ listings, the team is led by passionate entrepreneurs with a mission to simplify the digital market and e-commerce presence for all businesses.

As a Client Success Manager, you will be responsible for managing clients’ account end to end, including developing channel strategy, defining targeting, managing creative, setting up campaigns, measuring performance, and deriving insights.

What you will do:

• Taking complete ownership for a portfolio of accounts
• Understanding the client and their business from a holistic perspective
• Strategizing and creating a robust plan of action/ roadmap for clients
• Guiding a team of 2-3 people to work on client’s listings, reviews, account health and day to-day operations
• Tracking and driving the progress of various projects to ensure timely delivery
• Being responsible for all regular (and ad hoc) reporting and analysis
• Onboarding clients on multiple marketplaces by liaising with category managers at respective marketplaces
• Co-ordinating with various Marketplaces for solving queries and issues regarding the accounts
• Reviewing every account in the portfolio in complete detail to understand the current level of performance
• Being accountable for hitting goals and driving sustainable growth
• Preparing and presenting plans and results to the clients

• Minimum bachelors' degree in any field
• Strong analytical skills including Microsoft Excel
• Proactive, Team Player, requires good co-ordination and networking capabilities
• Good written communication skills and typing speed in English
• Self-motivated with passion for e-commerce
• Outstanding client handling & communication skills both written & verbal

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Responsibilities

Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

Bachelor's degree in Graphic Design or related field 3-5 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work

FrontEnd Developer

Job Description

Introduction-:

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis. Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting. We are backed by YCombinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Your Roles and Responsibilities

Who can apply:

We are looking for a passionate, self-starting, competent professional who is comfortable with all aspects of software development in FrontEnd. You will get hands-on experience in the latest technology and skills such as ReactJS, VueJS, VanillaJS etc. This role is ideal for you if you have a background in Front End development and are looking for ­­­­­the next level of career growth and competence in interface design and development.

What will you do:     
                  ­­­­

• Responsible for  developing, testing and maintaining the  front-end of the product interface.
  
  
• Interacting with APIs and middlewares through Front-end action items.
  
  
• Ensuring responsiveness and cross-platform compatibility of applications.
  
  
• Owning and delivering end-to-end products, features, enhancements
  .
• Write clean, well-documented and functional code with unit test cases.

Required Skills and Technologies

• Degree in Computer Science or related discipline with 3-7 years of experience.
• Proficiency with VanillaJS, html and css, and fundamental front-end libraries and frameworks such as ReactJS, AngularJS, Vue.JS, .
• Hands on with React.JS or similar frontend framework/library.
• Well versed with UI and UX.
• Good to have knowledge of CI/CD tools.
• Hands on with investigating and fixing technical bottlenecks and performance assessment and improvement.
• Familiarity with agile methodologies.
• Prior experience with at least one no-sql database such as MongoDB.
• Excellent verbal communication skills.
• Good problem solving and troubleshooting skills.
• High sense of ownership along with deep interest and passion for technology.