
Position Responsibilities
● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
● Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.
● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
Position Requirements
● Able to work patiently with end-users of both a technical and non-technical background.
● Strong team player and solution oriented.
● Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.
● Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.
Knowledge and Skill Requirements
● Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)
● Basic Working knowledge of PC networking, including Network+
● Familiarity with PC remote control software.
● Familiarity with google workspace, including docs, sheets, gmail
● Good analytical problem solving skills.
● Experience with the standard MS Office suite, including MS Word, Excel and Access.
● Experience with iPadOS, iOS, MacOS, Android

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Our client is the world’s largest media investment company and are a part of WPP. In fact, they are responsible for one in every three ads you see globally. We are currently looking for a Senior Software Engineer to join us. In this role, you will be responsible for coding/implementing of custom marketing applications that Tech COE builds for its customer and managing a small team of developers.
What your day job looks like:
- Serve as a Subject Matter Expert on data usage – extraction, manipulation, and inputs for analytics
- Develop data extraction and manipulation code based on business rules
- Develop automated and manual test cases for the code written
- Design and construct data store and procedures for their maintenance
- Perform data extract, transform, and load activities from several data sources.
- Develop and maintain strong relationships with stakeholders
- Write high quality code as per prescribed standards.
- Participate in internal projects as required
Minimum qualifications:
- B. Tech./MCA or equivalent preferred
- Excellent 3 years Hand on experience on Big data, ETL Development, Data Processing.
What you’ll bring:
- Strong experience in working with Snowflake, SQL, PHP/Python.
- Strong Experience in writing complex SQLs
- Good Communication skills
- Good experience of working with any BI tool like Tableau, Power BI.
- Sqoop, Spark, EMR, Hadoop/Hive are good to have.


· The Objective:
You will play a crucial role in designing, implementing, and maintaining our data infrastructure, run tests and update the systems
· Job function and requirements
o Expert in Python, Pandas and Numpy with knowledge of Python web Framework such as Django and Flask.
o Able to integrate multiple data sources and databases into one system.
o Basic understanding of frontend technologies like HTML, CSS, JavaScript.
o Able to build data pipelines.
o Strong unit test and debugging skills.
o Understanding of fundamental design principles behind a scalable application
o Good understanding of RDBMS databases among Mysql or Postgresql.
o Able to analyze and transform raw data.
· About us
Mitibase helps companies find warm prospects every month that are most relevant, and then helps their team to act on those with automation. We do so by automatically tracking key accounts and contacts for job changes and relationships triggers and surfaces them as warm leads in your sales pipeline.

- Ability to attract and hire top-notch Engineering talent for the organisation.
- Be responsible for the group's technical strategy and roadmap - creating success metrics in close collaboration with other groups across the organisation in executing initiatives in an agile way.
- Brings a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems.
- Help implement effective engineering processes and champion their adoption.
- Has the technical capacity and capability to partner with tech leads and architects in problem solving.
- Mentor the professional development of each direct report through personal and performance management.
- Give engineers the tools, confidence, and motivation to make decisions independently that lead to their recognition.
- Effective at influencing a culture of engineering craftsmanship and excellence.
- Initiate cross-functional (Product, Business, Operations) collaborations with development teams throughout Razorpay and gather feedback and requirements.
- Seek diverse perspectives to drive bottom-up innovation and create buy-in from all technical stakeholders.
- Ensure the team fully understands the goals and objectives of Razorpay as a company and how their work fits into 'the bigger picture.
Mandatory Qualifications:
- Total of 8+ years' experience.
- Experience level of 5+ years of experience in very large-scale applications and 3+ years' experience in people management.
- Strong problem solving skills, data structures and algorithms.
- Experience with distributed systems handling large amounts of data.
- Excellent coding skills in one of the languages PHP/Python/C++/Java.
- Very good understanding of Web Technologies.
- Very good understanding of any RDBMS and/or messaging.
About Company:
Working with a multitude of clients populating the FTSE and Fortune 500s, Audit Partnership is a people focused organization with a strong belief in our employees. We hire the best people to provide the best services to our clients.
APL offers profit recovery services to organizations of all sizes across a number of sectors. APL was borne out of a desire to offer an alternative from the stagnant service provision on offer in the profit recovery industry.
Every year we cover million of pounds for our clients and also work closely with them, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit teams utilize progressive & dynamic financial service solutions & industry leading technology to achieve maximum success.
We provide dynamic work environments focused on delivering data-driven solutions at a rapidly increased pace over traditional development. Be a part of our passionate and motivated team who are excited to use the latest in software technologies within financial services.
Headquartered in the UK, we have expanded from a small team in 2002 to a market leading organization serving clients across the globe while keeping our clients at the heart of all decisions we make.
Job description:
We are looking for a high-potential, enthusiastic SQL Data Engineer with a strong desire to build a career in data analysis, database design and application solutions. Reporting directly to our UK based Technology team, you will provide support to our global operation in the delivery of data analysis, conversion, and application development to our core audit functions.
Duties will include assisting with data loads, using T-SQL to analyse data, front-end code changes, data housekeeping, data administration, and supporting the Data Services team as a whole. Your contribution will grow in line with your experience and skills, becoming increasingly involved in the core service functions and client delivery. A self-starter with a deep commitment to the highest standards of quality and customer service. We are offering a fantastic career opportunity, working for a leading international financial services organisation, serving the world’s largest organisations.
What we are looking for:
- 1-2 years of previous experience in a similar role
- Data analysis and conversion skills using Microsoft SQL Server is essential
- An understanding of relational database design and build
- Schema design, normalising data, indexing, query performance analysis
- Ability to analyse complex data to identify patterns and detect anomalies
- Assisting with ETL design and implementation projects
- Knowledge or experience in one or more of the key technologies below would be preferable:
- Microsoft SQL Server (SQL Server Management Studio, Stored Procedure writing etc)
- T-SQL
- Programming languages (C#, VB, Python etc)
- Use of Python to manipulate and import data
- Experience of ETL/automation advantageous but not essential (SSIS/Prefect/Azure)
- A self-starter who can drive projects with minimal guidance
- Meeting stakeholders to agree system requirements
- Someone who is enthusiastic and eager to learn
- Very good command of English and excellent communication skills
Perks & Benefits:
- A fantastic work life balance
- Competitive compensation and benefits
- Exposure of working with Fortune 500 organization
- Expert guidance and nurture from global leaders
- Opportunities for career and personal advancement with our continued global growth strategy
- Industry leading training programs
- A working environment that is exciting, fun and engaging
Location: Chennai
Notice Period: Immediate joiners or less than 30 days
Compensation: 35-40 LPA
Experience : 10-18 years of total experience
Job Requirements
- Experience in core JAVA technologies
- Experience with RESTful services
- Experience with relational DBs like MySQL
- Experience working within an Agile/Scrum and CI/CD environment.
- Experience working with version control using GIT/BitBucket.
- Managed 50+ engineers.

Requirements
- 2-5 years of experience as a back-end developer
- Expertise with Java 1.8 and React JS
- Understanding of OOPS concepts, Design Principles, and implementations of different types of Design Patterns.
- Should have a strong acumen in Data Structures, Algorithms, problem-solving.
- Experience in Microservices
- Extensive experience in developing Web Services APIs using RESTful API design
- Comfortable writing Unit Test Cases
- Good to have experience/knowledge of
- Docker,
- Scala,
- Python, and
- AWS and other Cloud platforms
- Able to connect the dots between code and business value
Responsibilities
- Engage in high-level conversations about business strategy and the role tech plays in it
- Write well-designed, testable, and efficient code that powers our application
- Write specs and do planning for everything we build
- Conduct application analysis, testing, and debugging
- Diligently document code to keep it clean and transparent
- Ensure cross-browser and device compatibility
You Are
- You believe it’s always on you to make sure anything you do is a success.
- You have the ability to make quick and effective decisions.
- In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
- Open to change. You’re inspired by the endless ways in which everything we do can always be improved.

Mandatory Skills :
Front end : Angular, HTML5, CSS3, JavaScript
Backend : Python
Framework : Django python web framework
Any experience of working with NLP, computer vision and deep learning will be additional plus point




