Position Responsibilities
● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
● Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.
● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
Position Requirements
● Able to work patiently with end-users of both a technical and non-technical background.
● Strong team player and solution oriented.
● Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.
● Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.
Knowledge and Skill Requirements
● Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)
● Basic Working knowledge of PC networking, including Network+
● Familiarity with PC remote control software.
● Familiarity with google workspace, including docs, sheets, gmail
● Good analytical problem solving skills.
● Experience with the standard MS Office suite, including MS Word, Excel and Access.
● Experience with iPadOS, iOS, MacOS, Android
Shubham Vishwakarma
Full Stack Developer - Averlon
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MongoDB
DockerJob Title: Lead Backend Developer
Location: Bengaluru, India
iAI Solution Pvt Ltd (https://iaisolution.com/),operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insight across domains.
Position Summary:
- We are looking for a Lead Backend Developer with 4+ years of professional experience in Python-based development, especially using FastAPI and MongoDB. The ideal candidate is skilled in building and maintaining scalable, high-performance back-end services and APIs, has strong understanding of modern database design (SQL & NoSQL), and has experience integrating backend services with cloud platforms.
- Experience or interest in AI/ML projects is a strong plus, as our products often interface with LLMs and real-time AI pipelines.
- Key Responsibilities:
- Design, build, and maintain robust backend services using Python and FastAPI.
- Develop and maintain scalable RESTful APIs for internal tools and third-party integrations.
- Work with MongoDB, PostgreSQL, and Redis to manage structured and unstructured data efficiently.
- Collaborate with frontend, DevOps, and AI/ML teams to deliver secure and performant backend infrastructure.
- Implement best practices in code architecture, performance optimization, logging, and monitoring.
- Ensure APIs and systems are production-ready, fault-tolerant, and scalable.
- Handle API versioning, documentation (Swagger/OpenAPI), and error management.
- Optimize queries, indexes, and DB schema for high-performance data access.
- Maintain clean code with emphasis on object-oriented principles and modular design.
- Troubleshoot production issues and deliver timely fixes and improvements.
Qualifications:
- Overall Experience: 4+ years in backend software development.
- Python: Strong proficiency with object-oriented programming.
- Frameworks: Hands-on experience with FastAPI (preferred), Django.
Databases:
- MongoDB: Experience with schema design, aggregation pipelines, and indexing.
- Familiarity with SQL databases (PostgreSQL/MySQL).
- Experience with Redis and optionally Supabase.
API Development:
- Proficient in building and documenting REST APIs.
- Strong understanding of HTTP, request lifecycles, and API security.
Testing & Debugging:
- Strong debugging and troubleshooting skills using logs and tools.
Performance & Scalability:
- Experience optimizing backend systems for latency, throughput, and reliability.
Tools:
Git, Docker, Linux commands for development environments.
Must-Have Skills:
- Proficiency in Python and object-oriented programming
- Strong hands-on experience with FastAPI (or similar async frameworks)
- Knowledge of MongoDB for schema-less data storage and complex queries
- Experience building and managing REST APIs in production
- Comfortable working with Redis, PostgreSQL, or other data stores
- Experience with Dockerized environments and Git workflows
- Solid grasp of backend architecture, asynchronous programming, and performance tuning
- Ability to write clean, testable, and maintainable code
Good-to-Have Skills:
- Experience with asynchronous programming using async/await
- Integration with third-party APIs (e.g., Firebase, GCP, Azure services)
- Basic understanding of WebSocket and real-time backend patterns
- Exposure to AI/ML pipelines, model APIs, or vector DBs (e.g., FAISS)
- Basic DevOps exposure: GitHub Actions, Docker Compose, Nginx
- Familiarity with JWT, OAuth2, and backend security practices
- Familiarity with CI/CD pipelines and versioning
- Basic understanding of GraphQL or gRPC is a plus
Preferred Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field
- Demonstrated experience delivering production-grade backend services
- Experience working in agile teams and using tools like Jira
- Familiarity with Agile/Scrum methodologies and sprint cycles
- Interest or experience in AI/ML-integrated systems is a plus
Perks & Benefits:
- Competitive salary with performance-based bonuses
- Opportunity to work on AI-integrated platforms and intelligent products
- Access to latest tools, cloud platforms, and learning resources
- Flexible working hours and hybrid work options
- Wellness initiatives and team-building activities
Java
Spring BootRequirement
- Developer Background: The ideal candidate should come from a developer background with knowledge of Java and other programming languages.
- Database Management: They must have hands-on experience with database management.
- Experience Level: We are looking for a minimum of 3 years of experience.
- On-Call Experience: They must have proven on-call experience, demonstrating strong problem-solving skills, excellent communication, and the ability to manage stress effectively. We also value collaboration, proactivity, and a curious mindset.
L2 Support Engineers are responsible for:
- Production Issue Debugging
○ Analyzing logs and monitoring application behavior to identify root
causes of production issues.
○ Providing temporary resolutions using database-level fixes or
configuration changes.
- Handling Escalations from L1 Support
○ Addressing tickets and issues escalated from L1 by providing immediate
workarounds.
○ Ensuring minimal downtime and impact on business operations.
- Forwarding Issues to L3/Development Team
○ When a permanent code-level fix is required, the issue is escalated to the
L3 (Development) team.
○ Prior to escalation, L2 should provide a detailed analysis and temporary
resolution (e.g., database fix) to minimize user impact.
- Root Cause Analysis and Documentation
○ Conducting detailed root cause analysis (RCA) for major incidents.
○ Updating the Confluence Playbook with clear, actionable steps for L1
teams to facilitate future self-resolution.
Objective C
iOS App Development
SwiftRoles & Responsibilities
This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.
We are looking for an experienced iOS engineer who is passionate about building modern, scalable applications for iOS and tvOS, and will take ownership of the full product feature cycle from design to delivery.
Your Team
The R&D group is building and delivering the enablement platform for the current and next generation of media experiences in the fields of personalization, content interaction, and social interaction, all of which are at the core of DAZN's value proposition.
Key parts of the workflow are ingestion, transcoding of various video and audio live/VOD assets, personalized processing, and distribution across the world to end-users, while allowing collaboration among users, all in real-time. This group is taking full responsibility for providing end-to-end social interaction functionalities on multiple platforms including web, smart TVs, iOS, Android, PlayStation, and Xbox.
As our new Senior iOS Engineer, you’ll have the opportunity to:
- Designing and developing our cutting-edge products, delivered to millions of sports fans around the world.
- Be an essential part of a team working in a fast B2C paste product delivery pipeline.
- Work with the most talented individual on features that cross platforms, languages, and protocols to deliver social engagement to sports fans.
- Learn from the best in the field, and teach others.
- Own the full product feature cycle from being a part of the product brainstorming through all dev cycles and up to take the responsibility for the feature when rolled to production.
You’ll be set up for success if you have:
- B.Sc. in Computer Science or equivalent.
- At least 4 years of experience in Apple Swift/Obj-C development.
- Senior-level understanding of design patterns and architectures.
- A verse in 3rd party frameworks and solutions.
- Senior-level understanding of server-client fundamentals.
- Senior-level understanding of multithreading.
- Experience with UI Kit
- Experience with RxSwift development.
- Experience in writing unit tests.
- Strong analytical skills.
- Can-do attitude!
Even better if you have:
- Experience in writing automation tests.
- Continuous integration tools and practices.
- Familiarity with agile software development.
- Experienced with low-level systems in C/C++.
- Experienced with OpenGL, high-performance rendering, mobile device, digital AV, video and audio codecs, and media players.
- Experience with RxSwift development.
- Experienced with working on networking technology and approaches, e.g. client-server, peer-to-peer, writing network code using TCP/IP and UDP stacks and networking concepts.(routing, congestion, datagrams vs. streams)
- Experienced with RT web technologies: WebSockets, WebRTC.
Introduction
Designation- VP – Business Development.
The role will have an overall revenue target and may require moderate travel.
We are looking for a VP – Business Development to identify and develop business, sales, and growth strategies for the company’s products and services working from India.
In addition, you will be expected to manage a team of BDMs and provide monthly , quarterly and yearly targets in line with the company's vision and goals.
Roles and Responsibilities
- Serve as the highest level of guidance for all Sales & Marketing activities and outcomes.
- Lead a team of business development managers (and their direct reports) and digital marketing exec’s.
- Outline and approve marketing collateral (including strategic direction of social and web presence) to ensure it is aligned with organizational vision and goals.
- Develop sales strategies, go-to-market strategies, sales plans and strategies to achieve goals.
- Defining and managing Sales budgets.
- Define KPIs and CSFs for the Sales & Marketing teams.
- Analyze and monitor the market and industry trends and bring thought leadership through strategic positioning.
- Outline and Manage the digital marketing activities and ensure they are targeted towards the ideal customer profile.
- Manage the lead generation activities.
- Identify potential clients/brands to offer them our services.
- Outline, Define and Manage marketing campaigns.
- Create sales pitches about Hiringhood and effectively present them to prospective clients.
- Maintain excellent customer and account relations and expand outreach to other potential areas in the client's organization.
- Come up with plans to increase revenue and surpass monthly targets.
- Collaborate with senior management and other marketing teams to align our internal goals with new and existing partner relationships.
- Identify, participate & lead conferences specific to Hiringhood’s Vision & Goals.
- Represent Hiringhood in various forms of Media
Must-Have Skills
- 10+ years of experience in B2B Sales.
- Should have extensive knowledge in recruitment lifecycle sales and client acquisition.
- Need experience in technology sales, staffing, consulting services, a strong background in business development, and customer relationships.
- Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
- Be a strong leader and have an acumen to communicate with senior management.
- Should have strong communication skills, articulation, and presentation skills
- Conflict resolution and ability to take ownership and motivate a team.
- A go-getter, who is hungry to be a part of the fabulous growth story
- Open to work in a start-up. Experience in sales, marketing and relationship building. Excellent communication, Presentation and interpersonal skills.
- Ability to analyze and interpret sales data and market trends. Ability to work independently and as a team player in a fast-paced environment.
- Willingness to travel as needed.
- Stakeholder management skills.
- Prefer candidates with MBA, MCA or relevant education in technology, marketing or sales.
About Hiringhood
Hiringhood is a technology platform that offers marketplaces to employers,
recruiters, jobseekers and third parties to increase the acceleration, precision &
scale of the recruitment process while decreasing the cost & time. Hiringhood aims
to build a cosmos of these marketplaces across India and the world serving various
industries & domains.
Hiringhood has built the world best and only premium bounty-hunting &
crowdsourcing recruitment marketplace.
Location
Hiringhood, founded on 14th November 2020, is located in T-HUB 2.0 which is the
largest incubation center and Innovation campus in Asia, a Hyderabad-based
start-up ecosystem enabler. T-Hub facilitates collaborations between Startups, Angel
Investors, Venture Capital Firms, Corporates, Governments, and Academia.
Why Join Hiringhood?
Be part of an award winning startup which believes in the entrepreneurial
acumen of every employee.
Hiringhood offers access to a great startup environment at T-Hub you will get
access to over 250+ startups, their founders and teams, the scope to learn is
infinite.
Hiringhood also offers great networking opportunities through T-Hub events.
Main tasks
- Implementation, operating and monitoring of LS system solutions on-premise and in the cloud
- Analysis and sustainable troubleshooting of system failures
- Support in the area of information and IT security
Qualification profile
- Successfully completed training or studies in the field of IT
- Experience in operating on-premise, public and private cloud solutions
- Young professionals are welcome
- Good English skills
- Knowledge in the following areas
- Oracle Database
- Oracle Application Server
- Oracle Linux
- Oracle Linux KVM
- Oracle Weblogic
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptFull Stack WordPress Developer with 5-8 years of proven experience in WordPress development. The ideal candidate will have a strong background in both frontend and backend development, with expertise in API integration, data manipulation, and data visualization. This role will involve building robust WordPress solutions from the ground up, integrating third-party APIs, and creating visually engaging data representations in the admin dashboard.
Responsibilities:
Develop and maintain custom WordPress themes, plugins, and frontend components
Implement backend functionality using PHP, MySQL, and other relevant technologies
Integrate third-party APIs and manipulate data to meet project requirements
Design and implement data visualization solutions using charts and graphs in the WordPress admin dashboard
Ensure seamless integration of frontend designs into WordPress
Work with cross-functional teams including project managers and other developers to deliver high-quality solutions on time and within budget
Troubleshoot and debug issues as they arise, providing timely resolutions
Stay up-to-date with the latest trends and best practices in WordPress development and Full Stack development
Requirements:
Bachelor's degree in Computer Science, Engineering, or related field
5-8 years of hands-on experience in WordPress development as a Full Stack Developer
Strong proficiency in PHP, HTML, CSS, JavaScript, and MySQL
Experience with frontend frameworks/libraries such as Bootstrap, React, Vue.js, or Angular
Proven track record of developing custom WordPress themes, plugins, and frontend/backend components
Experience with API integration and data manipulation
Excellent communication and collaboration skills
Ability to work independently and as part of a team
Strong problem-solving and analytical skills
Attention to detail and commitment to delivering high-quality work
Designation: Product Trainer
Experience: 2+ years as Trainer with any Product Based Company
Location: Baner, Pune (Currently working in Hybrid)
Candidates who can join in 30 days will be preferred.
Job Description
• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.
• Design, maintain and distribute application training communication pieces to end-users.
• Remove or archive outdated content from a central repository.
• Deliver Train-the-Trainer (TTT) sessions.
• Recommend proven learning strategies to address business challenges.
• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
• With direction, convert ILT to online Articulate and video courses.
• Create new online courses using Articulate and other software.
• Develop outlines, write video scripts, and create graphics for application training.
• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.
• Excellent written and verbal communication along with strong attention to detail and follow-through skills.
• Assist the eLearning Manager with special projects, as needed.
Requirements:
• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.
• Working knowledge of digital adoption platforms and graphic design and related tools.
Leadership- Working within the digital space and knowing how data is used to drive real-time relationships with users/audiences.
- Knowing about how incremental growth is changing the face of the digital market and are open to challenging the current status around attribution models.
- Responsibilities:
- Achieving significant revenue growth in Digital Media space by using general business acumen to uncover business needs and identify how Company's solutions can help clients achieve their business goals.
- Coordinating internal resources for the preparation and delivery of objective based solutions for clients.
- Creating and delivering customized sales opportunities that address the client’s compelling events and help them meet their goals.
- Building relationships with key marketing, merchandising, and media decision makers within client organizations, while understanding the landscape and gaining account penetration
- Negotiating and closing contracts with client’s key decision makers
- Being an effective communicator, motivational leader and having a good understanding of the role.
- 15 years of professional digital sales and marketing business experience.
- MBA/BA/BS preferably in marketing or business with strong academic record.
- Diverse client management experience (client side, ad solutions, direct marketing, agency experience). Media preferred.
- Multi-disciplined marketer who is versed across channels; online, direct mail, catalogue, newspaper.
- Self-motivated – able to identify opportunities, sell new business, and close sales.
- Ability to assess client objectives and formulate communications strategy directly to those client objectives within display advertising.
- Comfortable with consultative sales, solution selling and target driven sales position.
- Strong business and strategic planning acumen, strong negotiation skills.
- Solid quantitative background with an understanding of analytic tools and techniques.
- Understanding of marketing program design, execution, and measurement.
- Effective communication across multiple levels of an organization and able to work well in a team/highly collaborative environment.
- Demonstrated sales and business development experience.
- Strong computer skills: Microsoft Office and sales management software (eg: Salesforce).
- Comfortable at incrementally growing client accounts and revenue, not afraid to ask for the business.
- Strategic partner – great relationship builder can engage a client with road map and vision and set and work towards and beyond key targets.
- Can build relationships across multiple disciplines in the client organization including marketing, merchandising, media decision making. Very comfortable at engaging with all levels of a business.
- Walks the halls – enjoys the people aspects of the role.
- Detail orientated –Enjoys the process of the sale and is detail focused.
- Planning accounts – helping internal and external stakeholders see the bigger picture and plan.
- Highly driven, motivated and ambitious self-starters. Proactivity not reactivity.
- Curious to learn, passionate, accountable and focused on own personal development.
JavascriptReact.jsAngular (2+)- software engineering experience focused on web development.
- Hands on experience in architecting large scale frontend applications.
- Have detailed hands-on experience of cutting edge web technologies (HTML5, CSS, Javascript, TypeScript), Application Servers, Web Applications
- Experience developing UI with JavaScript development frameworks (e.g. React, Angular, Vue, Bootstrap, etc)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon