Technical Support Anyalyst

Manual and Automation testing

CICS( MAINFRAME)

TOSCA

SQL and Playwright are desirable

Years of exp – 6+ yrs

Location – Chennai & Pune

Work Mode – 5 days WFO

Notice Period – Immediate Joiners

Head of Marketing


Location : Gurgaon

Head of Marketing responsibilities include:
• Crafting strategies for all Marketing teams, including Digital, Advertising,
Communications and Creative
• Preparing and managing monthly, quarterly and annual budgets for the Marketing
department
• Setting, monitoring and reporting on team goals


Job brief
• We are looking for a Head of Marketing who’ll lead all our marketing activities from
social media and digital campaigns to advertising and creative projects.
• Head of Marketing responsibilities include developing plans to help establish our brand,
allocating resources to different projects and setting short-term and long-term department
goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d
like to meet you.
• Ultimately, you will run our Marketing department in ways that promote higher
profitability and competitiveness.

Work Description:
• Craft strategies for all Marketing teams, including Digital, Advertising, Communications
and Creative
• Prepare and manage monthly, quarterly and annual budgets for the Marketing department
• Set, monitor and report on team goals
• Design branding, positioning and pricing strategies
• Ensure our brand message is strong and consistent across all channels and marketing
efforts (like events, email campaigns, web pages and promotional material)
• Analyze consumer behavior and determine customer personas
• Identify opportunities to reach new market segments and expand market share
• Craft quarterly and annual hiring plans
• Monitor competition (acquisitions, pricing changes and new products and features)
• Coordinate sales and marketing efforts to boost brand awareness
• Participate in the quarterly and annual planning of company objectives

Role:

• Need Azure. Net Developer who is passionate in research and provide solutions on Azure services.
• Should have good programming logic and problem-solving skills.
• Respond and analyze complex queries of technical and functional nature not in routine and require deviation from standard procedures.

Responsibilities:

• Engaging directly with Azure developers and IT professionals in forums to answer technical questions and help solving technical problems.
• Solve highly complex problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line.
• Develop code samples, quick-start and how-to guides helping customer understand complex cloud scenarios.
• Providing prompt, efficient, detailed, customer-oriented service to customers and developers.
• Adapt response and extensive research as per customer response.
• candidate should demonstrate great accountability, customer obsession and technical leadership.
• Good team spirit and good oral/written communication skills in English.
• Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions.
• Improving internal efficiency and customer happiness by actively finding opportunities to optimize existing or new processes and tools.

Job Overview

The primary role of a candidate will be a RF Engineer. The RF engineer will be a consultant who work collaboratively with the RF product team as well as partners to provide support for all presales solution aspects of the sales cycle.

Job requirements include but are not limited to the following activities: assistance & response to RFI/RFP preparation, opportunity & account planning, relation building with Partners and Product Management teams, demonstrations, joint partner solutions etc.

Responsibilities

• Strong Focus on Customer engagements in ongoing opportunities
• Assistance to product teams throughout the sales cycles
• Lead initial solution demonstrations to customers/partners.
• Assist in pre-sales to post-sale transition to ensure smooth implementation and maximum customer satisfaction.

Job description:

• Should be ready for a full-time job working from office.
• Interest and ability to identify, document and articulate the business and technical requirements of a customer.
• Excellent in customer facing, communication and presentation skills.
• Should have clear understanding of RF, Electromagnetics, RADAR, and communication technologies.
• Good knowledge in KPI parameter analysis , having knowledge in 2G/3G/4G/5G Technology & concepts.
• Should quickly learn Technology/Product/Solution offerings Spectrum monitoring equipment.
• Should be able to provide support to customers on issues raised by them.
• Should be good in writing and quantitative skills, other Microsoft tools like Excel, Word, PowerPoint, etc.
• High level of energy, enthusiasm, persistence, discipline, and a strong desire to succeed.
• Willingness to do whatever is necessary to win .
• Ability to travel abroad as well as domestically. Should be ready to travel to clients in India regularly for demonstrations, POCs, customer presentations, installations, and commissioning.

Technical Skills

• Preferred technical experience in data collection, RF optimization, Spectrum Monitoring and Management system.
• Electronics and telecommunications engineer with CCNA or equivalent networking knowledge.
• Good understanding of computer hardware technologies and its trends in market.
• Preferred experience up to 2-5 years in presales role.
• Should have better understanding of software languages and to operate the application software.
• Experience with Database, Application integration etc. desirable.
• Should be capable in conducting demos, training, etc.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.

UI UX Designer Responsibilities:

• Investigating user experience design requirements for our suite of digital assets.
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Adhering to style standards on typography and graphic design.

UI UX Designer Requirements:

• Should have prior knowledge and experience of HTML & CSS mandatorily.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, iOS, Android, Design Systems, and Adobe Creative Suite.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Role Responsibilities

• Support Infor WMS 2000
• Work on enhancement/customization on Infor WMS 2000
• Analysis of business requirements
• Application maintenance and enhancement
• Testing and documenting
• Supporting current software package

We are looking for Interns or 0-1 Year experienced person for our IoT Division based out of Bangalore. Option for Work from Home is also available.  


Qualification:

Any Graduate in Computer Science / Electronics / Information Science / Instrumentation from reputed institutions


Required Skills Experience:

• 1+ years of experience in Python with FastAPI must.
• 1+ years of experience in working with a database like PostgreSQL.
• Experience of working on any Linux based OS
• Experience of working on AWS
• Understanding of micro-services.
• Should be able to meet SLAs as per the priorities.
• Good communication skills.
• Ability to prioritize and execute tasks in a high-pressure environment.

Desired Skills Experience:

• Knowledge of Python, Django Framework or REST API.
• Knowledge of Docker and Redis.
• AWS Certified Solutions Architect Associate is a plus.
• Experience with Fast API.
• Exposure to CI/CD practices.
• Awareness of Shell scripting

Keywords: #AWS #EC2 #Python #Psql #Django #Docker #Redis #Kafka.