Technical Support Engineer

Hiring for the position of Technical Manager responsible for Backend and infrastructure for mobile app and website.

Role

●        Talented Leader who will be responsible for Leading a group of talented technical individuals to build scalable, and secure products

●        Leads our Back-End and infrastructure

●        Drives architecture and the design of enterprise mobile/web/API solutions at scale

●        Work with Product, Testing and Infrastructure teams to understand product vision and requirements

●        Oversee the development and execution of development plans and report on execution

●        Work with Product and testing teams to understand product vision and requirements

●        Has deep exposure to all aspects of engineering, modern web, desktop & mobile application architectures, data modelling, high level design, low level design, non-functional technical requirements and visual design

Requirement

●        8+ years of experience in hard core development in predominantly product development companies

●        Strong troubleshooting, debugging and problem-solving skills

●        Proven track record of building scalable and reliable services on Cloud

●         Architecture & Design

●        Solid experience of designing end-to-end architecture and design of applications using one or more platforms for large-scale high-throughput solutions

●        Design and implement technical governance process as appropriate across the application development lifecycle

●        coding guidelines, quality standards, best practices, code acceptance criteria, automation

●        Experience in collaborating with the team in reviewing application architecture. - Node.js, Web Services REST, MySQL/MongoDB/NoSQL

Education: Engineering/MBA

• Identify and develop strategic relationships with potential customers.
• Develop a strong pipeline of new customers through direct or indirect customer contact and prospecting.
• Monitor and analyze pipeline to review performance & optimize accordingly to ensure objectives are met.
• Maintain strong follow-ups and regular feedback calls ● Create lead engagement plans and strategy
• Study the details of each offering & stay abreast of updates to these offerings
• Proactively connect with leads while..ensuring consistent follow-ups, low Turn-AroundTime (TAT), and increased connectivity with multiple attempts Update and create tailored client proposals and negotiate further to close the deals

Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.

Job Description:

Designation: Store Sales & Customer Support - Executive (Female)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills:

• English communication skills - Oral, Telephonic and Written.
• Pleasant and sweet temperament.
• Systematic follow ups with customers.
• 0-2 Years of experienced candidates can apply.
• Retail experience is an added advantage.

Location: Chennai

Website: www.avishya.com

LogiNext is looking for an experienced and dedicated Presales Solutions Manager to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying value to our clients while closing huge and complex deals. With a deep understanding of Enterprise SaaS application, you will offer solutions where LogiNext products can be put to best use helping client’s achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the solution design throughout the sales cycle and deliver ideas and solutions to clients to change their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities :

Develop and convey out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues Understand and articulate the benefits of LogiNext products to educate enterprise clients on the value proposition of our products Conduct on-field and on-site Proof of Concepts wherever required to assist clients validate technical requirements Associate with Account managers and Business Development managers to pilot complex deal cycles with C-level executives Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives Recognize product and technology disparity with customers and present a point of view to product and leadership teams Run change management programs to drive change on the ground by working with client’s on-field workforce at the warehouse or remote branches Perform business analytics on the client’s business KPIs and present to the client’s management Generate leads by reaching out to prospective clients across countries and time-zones Assist business development manager in achieving the sales targets by conducting pilots, showcasing results and building conviction at the client

Requirements :

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 4 to 7 years of experience in technical pre-sales or sales preferably in SaaS companies Solid know-how of Enterprise SaaS products Ability to multi task at a high degree with passion, strong initiatives and positive attitude Advanced skill-set for driving system integrations, gathering requirements, documenting RFI/RFPs and cross-functional project management Proficient in Excel and SQL Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure Willingness to travel around 100% of the time within the city and between cities

He will perform several important roles within our organization.

1.  Primarily responsible for timely research, planning, and implementing new products /services for our company.

2.  Will also be required to oversee the entire development process of new products and programs within the dept and ensure timely delieveries

3.  Active participation will be required from the initial planning phase to implementation or production and timely final rollout .

4.  Would be required to keep track of all the costs related to the creation of these new products and decide what ideas are worth pursuing.

5.  Should also be proactive to stay informed on what is happening in the research and development field at large to make sure the company is up-to-date and current with the most advanced R&D developments.

6.  He will be required to laison around and take permissions if required

for with various governmental and non governmental agencies .

7.  Complete knowledge of getting various certifications relating to IPR & various certifications like OEM registrations etc is also required for making the processes successfully

8.  Traveling as per the requirement of the project need

What you need to have:

• Very strong analytical skills, good command over numbers and sharp eye for data driven insights
• Expertise in the areas of SEM
• Knowledge in tools such as Google Analytics, Google Ads and Facebook/Instagram Ads
• Ability to think strategically and structurally while solving growth problems
• A Problem-Solving mindset and willingness to challenge the established norms    

1: proficient in python, flask, pandas, GitHub and AWS

2: good knowledge of databases both SQL and NoSQL

3:Strong experience in REST and SOAP APIs

4: Experience with working on scalable interactive web applications

5:Basic knowledge of JavaScript and Html

6: Automation and crawling tools and modules

7: Multithreading and Multiprocessing

8:Good Understanding of test-driven Development

9: Preferred exposure to finance domain

• 5+ years hands-on experience with designing, deploying and managing core AWS services and infrastructure
• Proficiency in scripting using Bash, Python, Ruby, Groovy, or similar languages 
• Experience in source control management, specifically with Git
• Hands-on experience in Unix/Linux and bash scripting
• Experience building, managing Helm-based build and release CI-CD pipelines for Kubernetes platforms (EKS, Openshift, GKE) 
• Strong experience with orchestration and config management tools such as Terraform, Ansible or Cloudformation  
• Ability to debug, analyze issues leveraging tools like App Dynamics, New Relic and Sumologic 
• Knowledge of Agile Methodologies and principles 
• Good writing and documentation skills
• Strong collaborator with the ability to work well with core teammates and our colleagues across STS