Are you interested in joining the team behind Amazon’s newest innovation? Come help us work on world class software for our customers!
The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success
Job responsibilities
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Java and C++
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
BASIC QUALIFICATIONS
- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
PREFERRED QUALIFICATIONS
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
- Exposure to iOS (SWIFT) and Android (Native) App support & development
About Amazon India
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
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- Gathering and critically analyzing product requirements and converting them to action points.
- Making complex technical and design decisions.
- Consulting with the design team to arrive at the best performing designs for web pages.
What you need to have:
- B.E. / B.Tech. / MCA in Computer Science, Engineering or related fields is required.
- Notice period is 30 days or less
- Should be expert in HTML and CSS with pixel perfection and cross-browser compatibility.
- Knowledge of Angular will be a plus.
- Proficient understanding of code versioning tools, ex: - Git.
- The ability to own end-to-end responsibility - right from the requirement to release.
Desired candidates must have 2-6 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.
Roles and responsibilities:
- Responsible for understanding functional and business requirements and translate them into effective code
- Provide support till deployment of code into production.
- Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
- Implement solutions as per the pre-defined framework /guidelines and adherence to processes
- Finding an optimal solution for the problem statement
- Conduct peer code review.
What candidate should know about:
- Excellent hands-on experience with Node.Js, Express.Js, JavaScript
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
- Ability to build REST services, Authentications, MVC applications
- Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
- Experience with Elastic Search, Redis.
- Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
- Self-learning abilities are required
- Familiarity with upcoming new technologies is a strong plus
Role & Responsibilities
This role will be leading analytics at WarehouseNow. You will be expected to drive data driven decision making with senior management and own product metrics
- Develop an In-depth understanding of user journeys on WarehouseNow Platforms and generate data driven insights & recommendations to help product business in meticulous decision making.
- End-to-end ownership of key metrics, work with respective product owners to understand areas we need to measure and ensure the needle is moving in the right direction.
- Develop strong hypothesis, execute A/B experiments and identify area of opportunities with strong confidence level.
- Work cross-functionally to define problem statements, collect data, build analytical models and make recommendations
- Identify and implement streamlined processes for data reporting, dashboarding and communication
- Collaborate with Product for data tracking and implementation of tools like Google analytics, Firebase, etc.
Key Competencies
- 3+ years of experience in core business analytics/product analytics.
- Excellent SQL, Excel abilities with working knowledge of scripting (Python, R, shell etc.)
- Background in Engineering /Statistics/Operational Research
- Bonus: Prior experience in a B2C Company
Role & Responsibilities -:
- Strong knowledge of PHP web frameworks such as Laravel
- Knowledge of object oriented PHP programming & Restful API
- Strong knowledge of Akamai CDN, Redis, AWS services
- Understanding of LAMP and MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3, JS
framework
- Knowledge of Payment Gateway
- Familiarity with MySQL/ PgSQL/ Mongo databases
- Proficient understanding of code versioning tools, such as Git
- Understanding accessibility and security compliance
- Understanding fundamental design principles behind a scalable application.
- User authentication and authorization between multiple systems, servers, and
environments
- Understand the architecture and design of multiple existing API capabilities
- Collaborate with the team to monitor and maintain the availability and performance of existing API capabilities
- Troubleshoot and resolve defects within existing API capabilities
- Collaborate with teammates to understand and troubleshoot issues within the larger system
- Perform periodic sustainment activities such as license, certificate, and credential updates.
- Develop enhancements to existing API capabilities as defined and approved by the leadership
- Participate in daily stand-up meetings and other Agile ceremonies
- Write clean, scalable code based on requirements and consistent with the design
- Unit Test enhancement and defect corrections
- Collaborate with teammates to perform system regression testing
- Deploy new baselines to production environments following existing Maintenance Release Processes
- Make recommendations for enhancements to improve existing software and/or to enhance the monitoring capability
- Serve as an expert on applications and provide technical support when appropriate
- Excellent analytical, programming, and debugging skills
- 3+ years of hands-on experience developing backend RoR & Java solutions
- Familiarity or proficiency with Spring Boot-based development
- Understanding of the fundamental technologies of the web, including HTTP, SSL, and JSON
- Working knowledge of AWS, Docker, Kubernetes, and SQL databases
- Enthusiasm for the latest and greatest tools and technologies
- Commitment to a DevOps culture
- Excellent communication and collaboration skills
- Has high standards, results-oriented, and a commitment to delivering high-quality software on time
Responsibilities
- Designing and building infrastructure to support AWS, Azure, and GCP-based Cloud services and infrastructure.
- Creating and utilizing tools to monitor our applications and services in the cloud including system health indicators, trend identification, and anomaly detection.
- Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud.
- Participating in on-call escalation to troubleshoot customer-facing issues
- Analyzing and monitoring performance bottlenecks and key metrics to optimize software and system performance.
- Providing analytics and forecasts for cloud capacity, troubleshooting analysis, and uptime.
Skills
- Should have strong experience of a couple of years, in leading DevOps team and planning, defining DevOps roadmap and executing as per the same along with the team
- Familiarity with AWS cloud and JSON templates, Python, AWS Cloud formation templates
- Designing solutions using one or more AWS features, tools, and technologies such as EC2, EBS, Glacier, S3, ELB, CloudFormation, Lambada, CloudWatch, VPC, RDS, Direct Connect, AWS CLI, REST API
- Design and implement system architecture with AWS cloud - Develop automation scripts, ARM templates, Ansible, Chef, Python, Powershell Knowledge of AWS services and cloud design patterns- Knowledge on Cloud fundamentals like autoscaling, serverless
- Have experience with DevOps and Infrastructure as Code: AWS environment and application automation utilizing CloudFormation and third-party tools. CI/CD pipeline setup utilizing
- CI experience with the following is a must: Jenkins, Bitbucket/GIT, Nexus or Artifactory, SonarQube, WireMock or other mocking solution
- Expert knowledge on Windows/Linux OS/Mac with at least 5-6 years of system administration experience
- Should have strong skills in using JIRA build tool
- Should have knowledge in managing the CI/CD pipeline on public cloud deployments using AWS
- Should have strong skills in using tools like Jenkins, Docker, Kubernetes (AWS EKS, Azure AKS), and Cloudformation.
- Experience in monitoring tools like Pingdom, Nagios, etc.
- Experience in reverse proxy services like Nginx and Apache
- Desirable experience in Bitbucket with version control tools like GIT/SVN
- Experience of manual/automated testing desired application deployments
- Experience in database technologies such as PostgreSQL, MySQL
- Knowledge of helm and terraform
Job Description (KRA):
- Need to develop applications in PHP, HTML5, JQuery, Bootstrap, CSS3 and Node JS.
- Need to interact with Team Leads, QA team, Deployment team
- Need to interact with in-house and external customers
- Need to interact with internal team members for integrated development
- Need to have good communication skills
Skills required:
- Need to have experience in developing projects using PHP, MySQL, HTML5, JavaScript, AJAX, JQuery, JQuery charts, CSS3, Elastic Search and Node JS
- Need to have experience in implementing web frameworks
- Need to have experience in database concepts
- Need experience in unit testing and testing case writing.
- Need to have experience in troubleshooting and analyzing run time errors
Preference of Educational Background:
- E
- Tech
- MCA
Preference of Professional background:
- Should have strong knowledge and understanding of Software Development Life Cycle.
- Solid Work experience of Object Oriented Development and MVC Design & Core PHP
- Sound knowledge of JavaScript / AJAX technologies and methods.
- Prior experience with XML, JSON and SOAP web services.
- Hands-on experience in writing complex SQL queries.
- Excellent written and oral communication skills.
- js, Angular.js is a plus
- Version control systems like Sub version, GITLAB
Other Comments:
- Need to extend work in late night