Application Engineer at Amazon India · Chennai · 4 - 15 years · ₹15L - ₹25L / yr · Profitable · Posted 5 Oct 2023

Are you interested in joining the team behind Amazon’s newest innovation? Come help us work on world class software for our customers!
The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success
Job responsibilities
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Java and C++
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
BASIC QUALIFICATIONS
- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
PREFERRED QUALIFICATIONS
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
- Exposure to iOS (SWIFT) and Android (Native) App support & development

About Amazon India
About
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
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Experience and Required Skill Sets:
1 Solid experience in software design and development using Microsoft ASP.NET framework, C#, Visual Studio, and in writing clean, readable, and easily maintainable code
2 5+ years of experience in WCF, WPF, VB.NET, SQL Server, JQuery, Angular 10 and above.
3 5+ years of experience in developing highly scalable REST/Web APIs
4 5+ years of experience in developing highly efficient SQL/NoSQL Queries
5 5+ years of experience in Relational and Document databases
6 Strong understanding of object-oriented programming and possess strong fundamental design principles for building a scalable application.
7 Experience in using the MVC framework, working knowledge in APIs, and Service Oriented Architecture
8 Strong understanding of object-oriented programming and possess strong fundamental design principles for building a scalable application.
9 Experience in Angular version 10 and above is required
10 Expert in SQL programming & Database Design (Stored procedure, Function, Trigger, Constraints, Replication)
11 Strong ability in HTML and JavaScript (AJAX, DOM)
12 Development experience with data integration technologies including REST, SOAP, JSON, XML
13 Expertise in programming and usage of any unit testing framework. Expertise in integration testing and continuous integration.
14 Experience working in a DevOps environment will be an added advantage.
Responsibilities:
• Ability to create complex, enterprise-transforming applications that meet and exceed client expectations.
• Responsible for the bottom line. Strong project management abilities. Ability to encourage the team to stick to timelines.
• Follow best-in-class coding practices and review the solutions vis-à-vis the requirements and technical specifications.
• Should demonstrate strong client interfacing capabilities like emails and calls with clients in the US/UK










