Application Engineer

About Ritually

Ritually is building the definitive process discovery platform for back office work. Our product fuses underutilized system telemetry with computer vision to help large enterprise and scaling mid-market companies deeply understand and reimagine their highest value and most repetitive processes for a world where humans and agents work together. We're based in New York and Denver.

We believe deeply in trust (of our customers and each other), craft, customer obsession, and speed.

You'll be joining an AI-native, fast-moving, and repeat founding team. Ritually's founders previously built and exited a startup (Involvio) to Cisco. The company is funded and working with design partners.

The Role

This is a founding applied-AI role. You'll be building our core data pipeline and intelligence layer with the founding team from 0-1 You'll be tackling our largest technical challenges across technologies.

What You'll Do

• Design and build data pipelines that capture and turn high volumes of system activity into structured, queryable data.
• Turn raw activity streams into processes: sessionize event logs, cluster recurring sequences, and use LLMs to label and summarize what's happening.
• Build the evaluation backbone from scratch: stand up synthetic data generation pipelines that produce labeled scenarios to measure accuracy and catch regressions.
• Own data quality and privacy.
• Partner closely with the founders and the rest of engineering to ship features end to end.

What We're Looking For

• 1-4 years of experience in data engineering, AI/ML engineering, or backend work with a data focus (some of this can be project or research experience).
• Strong in Python and/or TypeScript, comfortable in SQL, and able to build data pipelines you can trust.
• Hands-on experience working with LLMs structured output, prompting, and wrangling non-determinism while keeping behavior reliable.
• A practical sense for evaluation: you know that "it looks right" isn't the same as "it's measurably right."
• Care about data privacy and handling sensitive information responsibly.
• Comfort with ambiguity and a real appetite to own a hard, open-ended problem.

Nice to Have

• Background in process mining, sequence / event-log analysis, or workflow analytics.
• Deeper PostgreSQL: window functions, partitioning, pg_cron, query performance.
• Embeddings and vector search (pgvector) or semantic retrieval.
• Familiarity with cloud infrastructure.
• Any prior early-stage startup experience.
• Degree in computer science or a related field.

We have an excellent opportunity in our Business Development Team. This is a full-time on-site role for a Senior Business Development Executive located in Mumbai. The Senior Business Development Executive will be responsible for generating new business opportunities, lead generation, managing accounts, and daily business operations within the company.

PFB the Job & Company details for your review

Job Position: Senior BDE

Job Description:

• Finding Key Contacts from the Targeted Accounts / Region. 
• Identify the various stakeholders within the targeted organization and understand how to gather key information like reporting structure, budget cycles & building relationships with key stake holders. 
• Networking and Initiating Dialogues with Senior Executives in Corporate (CPO, V.P, Directors Etc.). 
• Recognize the decision makers and generate Interest among them Via Phone Calls and Emails. 
• Develop presentations and proposals for key accounts in line with client requirements. 
• Engage with prospects on an on-going basis for requirement gathering and relationship building throughout the sales cycle. 
• Provide strategic inputs for the business based on interactions with prospective customers. 

Job Requirements: 

Experience: 2+ years 

• Presales / Lead Generation.
• Experience with international prospects / clients (especially North America & Western Europe).
• Delivering demos and hosting pre-sales calls will be strongly preferred.
• Handling annual / quarterly sales quota with proven track record.

Skills Required:

• Confident & goal-oriented team player with good grip on the English language. 
• Powerful verbal, written, presentation, facilitation, communication, relationship building, social networking skills. 
• Strategic, analytical and problem solving mindset. Must have an aptitude for analytical concepts and critical thinking. 
• Ability to work independently and proactively in a dynamic environment. 
• Ability to grow and handle more responsibility / accountability 
• Should be com be comfortable working in flexible shifts timings, as will be handling a Specific Territory in International Market from Mumbai. 
• Preference will be given to those who have basic understanding of IT. 

Preferred:

• Fairly Tech background. 
• Selling experience in the IT services / products domain. 
• Experience in consultative selling is a big plus.

Networking Engineer | NOC Team 

Job Description:

Summary of Position:-

• They should have hands-on on Technologies – Remote Support 
•  24/7 Monitoring of Logs, Alerts, and Dash Boards 
•  Incident Identification & Recording 
•  Provide level 1 support to address the incident 
•  Prioritize and assign tickets to respective teams. 
•  Follow escalation matrix 

Primary Responsibilities:

• Remote Support
• Cisco Router & Switches, 
• Networking 
• Network Devices. 
• Monitoring of Log 
• Assign tickets to respective teams. 
• Follow the escalation matrix. 

Requirements:

•  Graduate 12th +3 years polytech Diploma.
•  1 to 2 Years Experience and 1-Year core experience in NOC Team & Remote Support.  
•  Excellent communication skills (Written & Verbal).
• Team Handling, Report Generation, Presentation skill.
• Flexible to learn and upgrade.
• Languages- Hindi/ English and can understand Gujarati is preferrable.

● Design and develop responsive and visually appealing web applications and user interfaces using HTML, CSS, and JavaScript, React frameworks.

● Collaborate with UX designers, product managers, and software engineers to understand project requirements and translate them into interactive, user-friendly interfaces.

● Ensure the technical feasibility of UI/UX designs and optimise applications for maximum speed and scalability.

● Conduct code reviews and provide constructive feedback to team members, fostering a culture of continuous improvement.

● Stay updated with the latest industry trends, best practices, and emerging technologies in UI development, and recommend their integration to enhance our products.

● Identify and address performance and compatibility issues across different browsers and platforms.

● Champion UI development best practices, standards, and guidelines within the development team.

● Collaborate with backend developers to integrate front-end interfaces with server-side logic and APIs.

● Troubleshoot and debug UI-related issues and provide timely resolutions.

● Mentor junior developers, assisting them in enhancing their skills and knowledge in UI development.

● Write and encourage other engineers to write automated tests.

Skills/ Experience

● Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience).

● Proven experience as a UI Developer or Front-End Developer, with at least 3+ years of hands-on experience in building user interfaces for web applications.

● Proficiency in front-end technologies such as TypeScript, Tailwind, React, Redux.

● Strong understanding of responsive design principles.

● Solid knowledge of web performance optimization techniques and best practices.

● Familiarity with Figma and other UI/UX design tools, to collaborate effectively with designers.

● Demonstrated experience in writing UI components to corresponding backend APIs and Databases.

● Excellent problem-solving skills and ability to troubleshoot complex UI-related issues.

● Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

As a member of the development group, you will be primarily responsible for the design, development, and maintenance of the product:  

• Help define and create full stack architecture and deployment using React- Django-AWS in an agile environment with lots of ownership and active mentoring 
• Work with the Product and Design teams to build new features to solve business problems and fill business needs 
• Participate in code reviews to create robust and maintainable code 
• Work in an agile environment where quick iterations and good feedback are a way of life 
• Interact with other stakeholders for requirement, design discussions and for adoption of new features 

• Communicate and coordinate with our support and professional services teams to solve customer issues 
• Help scale our platform as we expand our product across various markets and verticals globally 
•  

As a young, fresh startup, we are hoping to be joined by self-starting, hardworking, passionate individuals who are committed to delivering their best, who can grow into future leaders of FactWise.