Cutshort logo
Kloud9 Technologies logo
Support Manager
Kloud9 Technologies's logo

Support Manager

Seeta Kapilavai's profile picture
Posted by Seeta Kapilavai
6 - 12 yrs
₹10L - ₹20L / yr
Bengaluru (Bangalore)
Skills
Technical support

About Kloud9:

 

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

 

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

 

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

 

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

 

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.


What we are looking for:


-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders


Why Explore a Career at Kloud9:

 

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Kloud9 Technologies

Founded :
2014
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Kloud9 was founded with the vision of enabling our customers to transform into an intelligent enterprise with our “AI-First” approach. We help our customers in their data transformation and insights transformation journeys and enable them to make smart business decisions.

At Kloud9, we know AI & ML is one of the key technologies that can help organizations to significantly improve their customer experiences and transform their business operations to enable them to survive & thrive in this global competitive market.

Read more

Photos

Company featured pictures
Company featured pictures

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Proximity Works
at Proximity Works
1 video
5 recruiters
Omprakash Mishra
Posted by Omprakash Mishra
Remote only
3 - 20 yrs
₹3L - ₹12L / yr
Social Media Marketing (SMM)
Marketing
Social Media Optimization (SMO)
Social media strategy
Social media management

Proximity is fully distributed team of developers, designers, product nerds and geeks building cutting edge tech at the intersection of growth and speed.

We're currently looking for a creative and strategic Social Media Manager to join our growing team. You need to have a talent for telling stories through copy, images, and video, and a deep understanding of how to build and maintain an identity online. As the first hire in our Marketing/Social Media department, you will need to straddle multiple roles, be proactive, and have the ability to work cross-functionally while managing various projects.

You will be responsible for —

  • Staying up to date with the latest social media best practices and technologies.
  • Creating quick content for social media, as well as more infrequent (but important) long form content for our blogs/newsletters.
  • Identifying all the key platforms our brand needs to be active on, and then creating a plan to make it happen.
  • Planning/ writing/shooting/scheduling and optimizing daily posts across multiple social platforms. Remember that we are a remote team with few opportunities to meet in-person, conduct photoshoots, etc. You need to be able to create content that humanizes the team regardless of this challenge.
  • Maintaining and communicating a consistent brand online. You need to understand who we are and ensure that everything we put out aligns with our identity. You will create content with an elevated aesthetic that is in-line with our brand, and write clear, engaging copy.
  • Engaging our audience online in real-time conversation, and identifying more opportunities to do so.
  • Delivering data informed performance reports that measure both post level performance trends and broad reach and business impact.
  • Working closely with the design, product, and tech teams to create relevant content.
  • Designing our growth and awareness strategy with remarkable social campaigns
  • Growing the social media and marketing team as needed

You have —

  • Proven work experience in social media and community management.
  • Excellent written communication skills. You can write fun, short captions, as well as clear long form content.
  • A great eye for design. Even if you're not a designer, you have an intuitive understanding of what looks good and what does not.
  • Basic graphic design and photo editing skills. We have a design team that will provide you with templates and basic brand guidelines, but in general, you will be overseeing and executing all social media content with the support of a visual designer.
  • Good judgment and impeccable taste. You have an intuitive understanding of what's cool and what's not. You speak fluent internet, avoid corporate brand speak, and are able to recognize and engage with trends early. You are casual without being frivolous, and never, ever cringey.
  • Ideas and opinions about how we can build our online presence, and can offer constructive criticism when you disagree with how things are being done.
  • The ability to work independently, be proactive, and thrive in a fast paced environment.

Bonus points for —

  • Illustration or motion/video skills
  • Prior experience managing paid marketing campaigns.

What you get —

  • 100% Remote: Work from anywhere you please
  • Flexible Timings: Set your own hours, and create a productive schedule that works for you.
  • Best in class salary: We hire only the best, and we pay accordingly.
  • Keep learning with a world class team: Work with the best in the field, challenge yourself constantly, and learn something new everyday.
Read more
Edstellar.com
at Edstellar.com
2 candid answers
partha Sarathy
Posted by partha Sarathy
Bengaluru (Bangalore)
0 - 0 yrs
₹3L - ₹3L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconPython
skill iconGit
Version Control
+3 more

Greetings from Edstellar

we are looking for Vibe Coder for entry Level


Position Overview

We're seeking passionate fresh graduates who are natural Vibe Coders - developers who code with intuition, creativity, and genuine enthusiasm for building amazing applications. Perfect for recent grads who bring fresh energy and innovative thinking to development.


Key Responsibilities

Build dynamic web and mobile applications with creative flair

Code with passion and embrace experimental approaches

Learn and implement emerging technologies rapidly

Collaborate in our innovation-friendly environment

Prototype ideas and iterate with speed and creativity

Bring fresh perspectives to development challenges


Required Qualifications

Education: Bachelor's in Computer Science/IT or related field

Experience: Fresh graduate (0-1 years)


Technical Skills:

Solid programming fundamentals (any language)

Basic web development (HTML, CSS, JavaScript)

Understanding of application development concepts

Familiarity with Git/version control

Creative problem-solving mindset


Preferred:

Good understanding in Python, JavaScript frameworks, or modern tech stack

AI tool familiarity

Mobile development interest

Open source contributions


Vibe Coder DNA

Passionate about coding and building innovative apps

Thrives with creative freedom and flexible approaches

Loves experimenting with new technologies

Values innovation and thinking outside the box

Natural curiosity and eagerness to learn

Collaborative spirit with independent drive

Resilient and adaptable to change



Read more
Carsome
at Carsome
3 recruiters
Piyush Palkar
Posted by Piyush Palkar
Remote, Kuala Lumpur
1 - 6 yrs
₹10L - ₹30L / yr
skill iconData Science
skill iconMachine Learning (ML)
skill iconPython
SQL
Problem solving
+4 more

Carsome’s Data Department is on the lookout for a Data Scientist/Senior Data Scientist who has a strong passion in building data powered products.

 

Data Science function under the Data Department has a responsibility for standardisation of methods, mentoring team of data science resources/interns, including code libraries and documentation, quality assurance of outputs, modeling techniques and statistics, leveraging a variety of technologies, open-source languages, and cloud computing platform. 

 

You will get to lead & implement projects such as price optimization/prediction, enabling iconic personalization experiences for our customer, inventory optimization etc.

 

Job Descriptions

 

  • Identifying and integrating datasets that can be leveraged through our product and work closely with data engineering team to develop data products.
  • Execute analytical experiments methodically to help solve various problems and make a true impact across functions such as operations, finance, logistics, marketing. 
  • Identify, prioritize, and design testing opportunities that will inform algorithm enhancements. 
  • Devise and utilize algorithms and models to mine big data stores, perform data and error analysis to improve models and clean and validate data for uniformity and accuracy.
  • Unlock insights by analyzing large amounts of complex website traffic and transactional data. 
  • Implement analytical models into production by collaborating with data analytics engineers.

 

Technical Requirements

 

  • Expertise in model design, training, evaluation, and implementation ML Algorithm expertise K-nearest neighbors, Random Forests, Naive Bayes, Regression Models. PyTorch, TensorFlow, Keras, deep learning expertise, tSNE, gradient boosting expertise, regression implementation expertise, Python, Pyspark, SQL, R, AWS Sagemaker /personalize etc.
  • Machine Learning / Data Science Certification

 

Experience & Education 

 

  • Bachelor’s in Engineering / Master’s in Data Science  / Postgraduate Certificate in Data Science. 
Read more
Sarvodaya Infotech
at Sarvodaya Infotech
1 recruiter
Trina Singh
Posted by Trina Singh
Gaziabad, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 3 yrs
₹1L - ₹4L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+3 more

·        Designing and building responsive and mobile-friendly websites optimized for different devices and browsers

·        Writing clean, efficient, and well-documented code using languages such as HTML, CSS,Bootstrap and JavaScript

·     Implementing and maintaining website content management systems

·     Troubleshooting and debugging issues to ensure websites are functioning correctly

·        Staying up-to-date with the latest web technologies and industry trends to ensure the website is current and secure

·        Creating and managing databases for website functionality

·        Ensuring website accessibility and security to protect sensitive data and user information

·        Maintaining and updating existing websites

·        Testing both new and current website and correcting potential errors that may arise

Read more
Niro
at Niro
6 recruiters
Monisha Verma
Posted by Monisha Verma
Bengaluru (Bangalore)
1 - 4 yrs
₹2L - ₹3L / yr
Sales
Telesales
Sales presentations
Communication Skills
  • Telesales-Inbound/outbound
  • Good communication skills
  • Should know anyone south Indian Language ( English is mandatory)
  • experience in any kind of sales
  • Immediate joiners are preferred
  • 2+yrs of exp
Read more
Nitsa Holidays
at Nitsa Holidays
1 recruiter
Mitesh Kataria
Posted by Mitesh Kataria
Delhi
2 - 6 yrs
₹1L - ₹4L / yr
Travel management
Sales
- Communication skills must be good.

- Working towards achieving team and individual sales targets + incentives.

- Knowledge of all travel destinations and handling the client.

- Candidate must have an experience of working in the same field for at least 2 years (Telephonic Travel Sales)

- Candidate should be able to do follow on leads and explain about tour packages to the clients.

- Experience expected 2 - 7 years. Freshers can also apply having degree or diploma in same field.
Read more
Lighthouse Learning
Mumbai
5 - 7 yrs
₹5L - ₹7.5L / yr
skill iconAdobe Illustrator
Adobe Indesign
Adobe Dreamweaver
Adobe Photoshop
Graphic Designing
Purpose of the role:
The role holder will be responsible for the creation and design of various materials for print and digital collateral & to establish creative direction for the company as well as brand guidelines.

Role and responsibilities:

  • Study design briefs and determine requirements
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs using software or by hand Work with copywriters and brand leads to produce final design
  • Test graphics across various media
  • Amend designs after feedback
  • Ensure final graphics and layouts are visually appealing and on-brand

Experience and Qualification:
  • Proven graphic designing experience of 5 – 7 years
  • A strong portfolio of illustrations or other graphics
  • Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
  • A keen eye for aesthetics and details
  • Ability to work methodically and meet deadlines
Read more
MindTickle
at MindTickle
1 video
11 recruiters
Vipul Kalia
Posted by Vipul Kalia
Pune
1 - 4 yrs
₹4L - ₹6L / yr
skill iconHTML/CSS
Business Writing
Communication Skills
Linux/Unix
To help MindTickle’s global customers use our products with ease by resolving queries and support requests. • Implement Product Integrations. • Managing Customer Relationships and Expectations. • Undertake small enhancements to the product (development). • Strong understanding of HTML • Comfortable with Linux environment • Strong Written & Communication skills • Ability to empathize with customers • Ability to work independently and plan tasks • Experience of interacting with US clients will be a plus. Package:
Read more
Rivigo
at Rivigo
1 video
5 recruiters
Pradeep Chigurupati
Posted by Pradeep Chigurupati
NCR (Delhi | Gurgaon | Noida)
7 - 15 yrs
₹30L - ₹70L / yr
Engineering Management
Software engineering
skill iconElastic Search
Microservices
Agile/Scrum
As an Engineering Manager, you will lead a team of engineers while working with leaders to create and implement the technology platform and product vision for RIVIGO. You will work with engineers and product teams to create roadmaps with an emphasis on execution. You will stay technical, leading engineers across the stack to bring end-to-end solutions to life, digging into complex but rewarding world of solving real problems. Qualifications: • Bachelors/Masters in Computer Science or a related field • 7-12 years of prior relevant experience • Experience with managing people and projects is a must • Expertise in J2EE server technologies • Experience with web technologies and microservices architecture, Java, Linux, Apache, MySQL, solr, memcache, redis, javascript, ajax etc. • Experience with high performance websites catering to millions of daily traffic is a plus • Experience and understanding of a wide range of client-side technologies including JavaScript, Angular, ReactS etc. is an advantage • Excellent teamwork skills, flexibility, and ability to handle multiple tasks • Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story • Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services • Exceptional design and architectural skills
Read more
OpexAI
at OpexAI
1 recruiter
Jasmine Shaik
Posted by Jasmine Shaik
Hyderabad
0 - 1 yrs
₹1L - ₹1L / yr
Business Intelligence (BI)
skill iconPython
Big Data
Bigdata, Business intelligence , python, R with their skills
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos