
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
- Service Manager managing a team providing L1, L2 support for multiple applications
- Should be able to work in China hours as and when required
- 6-7 years of experience in a support role
- 2+ years’ experience in Prior experience in supervisory role
- Manage shift rosters, escalations
- Responsible for standing up and running the support team
- Managing the customer support department’s day-to-day functions.
- Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
- Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.
- High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable
- Periodic reporting to stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

About Kloud9 Technologies
About
Kloud9 was founded with the vision of enabling our customers to transform into an intelligent enterprise with our “AI-First” approach. We help our customers in their data transformation and insights transformation journeys and enable them to make smart business decisions.
At Kloud9, we know AI & ML is one of the key technologies that can help organizations to significantly improve their customer experiences and transform their business operations to enable them to survive & thrive in this global competitive market.
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JOB SUMMARY
As a salesforce developer, you will be responsible for designing, implementing, testing and deploying custom solutions on the salesforce platform using various features such as sales cloud, service cloud, experience cloud and so on. you will be involved in requirement gathering, design, implementation approach and rollout. your expertise will be crucial in analyzing and proposing the right approach and solution and implement new solutions in a timely manner for solid business impact
SKILLS REQUIRED
- Bachelor’s degree in computer science in Information Technology or related field
- 5 years+ hands-on experience in Salesforce development.
- Proficiency in Salesforce development technologies including APEX, Visualforce and Lightening components.
- Working experience with Sales Cloud or Service Cloud.
- Experience with Salesforce integration tools and techniques (REST/ SOAP API’s middleware)
- Strong in Analytical and Problem-Solving abilities.
- Excellent communication and Interpersonal skills.
- Ability to work Independently and collaboratively within a team.
ABOUT THE COMPANY:
Wissen is the preferred technology partner for executing transformational projects and accelerating implementation through thought leadership and a solution mindset. It is a leading IT solutions and consultancy firm dedicated to providing innovative and customized solutions to global clients. We leverage cutting-edge technologies to empower businesses and drive digital transformation
Website: www.wissen.com
Wissen Thought leadership: https://lnkd.in/gvH6VBaU
Employee Speak: https://lnkd.in/gt2Ewq_p
LinkedIn: https://lnkd.in/gnK-vXjF
Roles & Responsibilities:
Job Description:
- Adobe has three cloud solutions: Creative Cloud, Document Cloud and Marketing Cloud. As part of Adobe’s Global Business Direct (GBD) process, the Inbound Sales Manager (ISM) is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: inbound chats, calls and emails across different Geos like NA, EMEA and APAC. While new customer acquisition always remains a priority, an ISM also needs to be able to up-sell/cross sell to existing customers by way of consultative selling.
Responsibilities: - An Inbound Sales Manager is accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats
- Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Sign, Substance and Stock
- Generate incremental revenue from the existing customers by up-selling additional products and services
- Understands pipeline management, working on opportunities/leads on SalesForce and be able to present a report on a weekly basis to the leadership team
- Maintain exceptional level of service quality through CSAT(Customer satisfaction)
- Identify opportunities where a product specialist team can be involved to increase the deal size. Set up and attend the demos with them
- Should be well versed with Adobe’s solution/products that he/she will be responsible to position or sell
Requirements:
• Graduation is a must for this role
• Should have excellent communication and presentation skills
• Proven quick learner, who can understand and be able to position Adobe products and newage Solutions
• An ideal candidate should be "passionate" about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales
• Should have the skills to engage a customer and seek more areas of revenue
realization(value selling Vs. Transaction selling)
• Preferred experience in North American sales/support process and understanding the nuances of selling in this region
• Should multitask and be comfortable switching between phone and chat to address multiple customer queries at the same time
• Candidates with prior IT Sales background with an understanding of SaaS and licensing will be a plus
• Should possess sound understanding of the sales cycle/Inside Sales model and consultative selling approach. Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management is desired
• Should be willing to work in all Geos: NA, APAC and EMEA
• Should have a minimum typing speed of 40 words per minute for Chat

- Strong experience with C++ and systems
programming
- Willing to work startup hours
- Willing to have part of working day
overlapped with us in USA Pacific Time.
- Team player
Good to have:
- knowledge of distributed systems
- worked on internals of databases in
the past
- knowledge of observability tools and
systems
Offering:
- top tier compensation, comprised of
stock and salary
- top of the line equipment (computer,
accessories, etc)
- free access to unlimited technical
books and papers
Also adding to our offering:
USA work visa sponsorship: 6 months in the
job, we are willing to look into
possibility to sponsor your work Visa to
USA to have you work closer to our
timezone


Job Description
Job Purpose
We work in the latest technology, and our foundations are data structures, algorithms, strong logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and making sure their code is the most efficient possible.
You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.
You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.
Key Areas of Responsibility
Core development. Ready to participate in designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.
Desired Candidate Profile
Essential Skills
- Reliable, Accountable and Trustworthy
- Ability to understand software requirements based on a wireframe/program specification
- Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
- Effective communication skills to ensure smooth coordination of tasks with Team Leader
- Knowledge of MongoDB, MySQL, and PL/SQL is a plus
- Familiarity with ML, TensorFlow, and Keras is a plus
- Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is plus
- Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable
To consider you for current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you are not able to solve this, then please do not apply.
Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, plz verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.
.
Candidates with good Accounting knowledge, Ms Excel skills, English communication skills, good learning skills, below 30 Yrs age, residing in Kolkata, and want to grow rapidly, Those who are not from an Accounting background, please don't apply.
Skills required / Roles and Responsibility
- Aware of API testing.
- Good logical reasoning. Good problem-solving skills.
- Should be able to do Automation using python/java.
- Proficient with Selenium and Java
- Must have Manual testing experience.
- Hands on experience on automation frameworks and must have experience of building them from scratch.
- Great design and problem-solving skills.
- Good to have knowledge of any Cloud and basic of DevOps.
- Proficient understanding of GIT, Linux.
- Able to analyze and clearly articulate complex issues and technologies.
- Strong debugging skills.
- Excellent communication, documentation and reporting skills.
- Ability to plan, priorities and execute in fast moving Agile sprints


We are looking for a strong Java Developer with experience in fintech domain enterprise-grade world class data aggregation, reconciliation, and reporting product. This is an opportunity to discover a large range of business cases as well as design, develop and implement solutions that results solving complex problems. As a Java Sr developer you will design and develop technology-based business solutions that caters to current and future Product requirements.
Must have:
• 4-8 years of relevant experience in designing & developing and architecting systems/software for large business environments (Java, J2EE).
• Strong design and coding skills in Enterprise Java, Hibernate, Spring, Spring Boot, REST web services, JMS (ActiveMQ), XML, JSON.
• Must have good experience in Unix/Oracle/SQL.
• Experience in any communication framework (MQ) is an added advantage.
• Experience in Agile Development, Scrum, and Iterative approaches
• Participate in requirement gathering JAD sessions and support documentation
• Work with Product Management to resolve or raise queries and get query resolution on areas which are unclear, ambiguous and which need more information
• Develop high quality code as per standards, tiered coding, business layer coding, interface development and service development as needed
• Ability to solve complex software system issues.
Experience in One of below will be added advantage-
• Activiti BPM
• DROOLS Rules Engine
• Integrations with authentication protocols and Frameworks oAuth/ SAML/ LDAP/ Kerberos
• Experience with multiple integration technologies / frameworks.
EZOPS offers clients an integrated data management platform to resolve data quality, automation, and reporting challenges across the data lifecycle. The platform empowers users to transform data, setup and configure reconciliation rules, gain insights into root cause of breaks using machine learning algorithms, seamlessly setup rules via a UI for automated break remediation using BOTS and to create reports and dashboards with low I.T involvement. EZOPS has 5 global offices (San Francisco, NYC, NJ, Dublin, and Noida) and its clients include some of the largest global financial institutions.
We are looking for a HubSpot expert with demonstrable, hands-on experience implementing HubSpot’s marketing, sales, operations, and customer service automation.
You should have a solid understanding of the HubSpot Inbound Marketing ecosystem in order to facilitate lead generation, nurturing, scoring, and closing.
You will be responsible for executing marketing automation and inbound strategies, as well as implementation within the HubSpot platform.
Responsibilities and Duties:
Set up and manage marketing/sales automation through Hubspot
- Marketing Hub: Setting up a newsletter, Managing Blog, Content marketing, Social Media Marketing, SEO, Pillar-Cluster strategy, Marketing Automation
- Sales Hub: Sales Enablement using documents, Meeting tool, Sequences, Calling tool integration, Task management (follow-ups), Deal Management, Reporting, Mail provider integrations - Gmail, Outlook, etc.
- Service Hub: Automatic ticket creation, Custom stages of a custom Service pipeline, Workflows within different stages, Automatic ticket opening and closures
- CMS: Website migration, Domain configuration, Website management, Traffic analytics
Leverage all Hubspot features effectively; this includes:
- Import/export of data (contacts/companies/deals)
- Data segmentation
- Creating active and static lists
- Data normalization
- Email Marketing using HubSpot (newsletters, promotional, services)
- Creating deal stages and pipeline
- Create conversation inbox
- Lead Generation implementation
- Creating emails (content, design, and automation)
- Creating Landing pages (content, design & development, and automation)
- Creating workflow & sequences
- Creating chatbots/chat flows
- Creating Reports and dashboard
- Manage and improve engagement programs in Hubspot to move leads through the marketing and sales funnel
- Own and execute automated Hubspot email and multi-channel campaign
- Setting up and maintaining triggers and workflows
- Segment and analyze prospect database to target campaigns
- Own the lead scoring and manage the handover to sales of leads for prospecting
- Ensure data about lead quality and results is captured and utilized for subsequent processes
- Brainstorm and develop email marketing strategies and test their success and key metrics
- Map & own the customer journeys and buying cycles within HubSpot, creating campaigns and workflows that support them from contact acquisition to retention
- Creation of required landing pages, email templates for activity
- Accountable for tracking and reporting on results from demand generation campaigns
- Advise and strategize the creation of web pages, landing pages, emails, templates, forms, workflows, contacts, integrations, settings in HubSpot
- Work with the content team to develop content to attract, acquire and nurture qualified and targeted audiences to the business
- Work closely with the sales team on strategies for customer acquisition and retention
- Coordinate with marketing to ensure all campaigns are delivered on time, with proper segmentation to maximize engagement.
Required Qualification:
- At least, 5+ years of experience in actively using HubSpot platform including CRM, marketing, and sales automation
- Ability to learn new processes quickly, and pivot as needed
- A passion to stay current with issues and trends in digital marketing
- Hands-on experience in HubSpot feature usage, email campaign delivery, setup & analytics
- Excellent analytical, organizational & troubleshooting skills
- Solid understanding of performance marketing, conversion, and online customer acquisition
- Good in data analysis and reporting
- Customer Journey Mapping experience
- Hubspot Certified
- Experience in WordPress CMS
- Manage & own city P&L and customer satisfaction metrics
- Responsible for managing city team across sales, procurement, and refurbishment functions
- Maintain desired profitability and sales velocity
- Provide inputs and insights to product and marketing teams Candidate should have:
- Experience in managing a P&L in a fast-growing start-up environment
- Team management & scaling experience
- Strong customer focus and analytical abilities

