
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
- Service Manager managing a team providing L1, L2 support for multiple applications
- Should be able to work in China hours as and when required
- 6-7 years of experience in a support role
- 2+ years’ experience in Prior experience in supervisory role
- Manage shift rosters, escalations
- Responsible for standing up and running the support team
- Managing the customer support department’s day-to-day functions.
- Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
- Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.
- High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable
- Periodic reporting to stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

About Kloud9 Technologies
About
Kloud9 was founded with the vision of enabling our customers to transform into an intelligent enterprise with our “AI-First” approach. We help our customers in their data transformation and insights transformation journeys and enable them to make smart business decisions.
At Kloud9, we know AI & ML is one of the key technologies that can help organizations to significantly improve their customer experiences and transform their business operations to enable them to survive & thrive in this global competitive market.
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Opportunity Summary
We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Take a lead role with design and implementation of Salesforce connectors for our marketing platforms.
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 7+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· Experience building and maintaining Salesforce AppExchange apps.
· Experience working with databases and/or CRM systems.
Secondary Skills (nice to have)
· Strong background in Java
· AWS ecosystem and tools, developing for serverless environments.
· Front-end expertise: HTML, CSS, JavaScript, etc.
· Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable.
Soft Skills
· Proven ability to lead a team and mentor others.
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
Dues & Responsibilies:
Gathers, Analyses, conclude projects requirements, design drawings, specificaons, etc.to prepare
BOQs, Cost Esmates
Idenfy and quanfy cost factors, such as producon me, materials, and labor expenses, etc.
Collaborate with engineers, architects, clients, and Sub-contractors
Can do Value Engineering / Alternaves Cosng
Prepare detailed reports or bids for submission to appropriate pares
wide knowledge and experience working in different construcon projects esmang labor cost, me
and construcon materials from local and internaonal markets (including MEP, Civil, Architectural
works)
Prepare BOQ (Bill of quanes) includes all project items descripons, preambles, pricing of items
Preparaon of B.O.Q template in the required format (familiar with Uniformat or Master Format)
Prepare Project specificaons in the required format.
Contract management
In-depth knowledge and experience in M.O.M (method of measurements).
Prepare the esmated project B.O.Q.
Recommend acceptance, provide advice, and recommend revisions to specificaon documents.
Represent the Specificaon Unit and parcipate on commiees related to specificaon document
development.
In-depth experience in construcon (not oil and gas, not industrial)
Reviews drawings and other project informaon to write and edit specificaons for projects and
coordinates compliance with project requirements, instuonal guidelines, technical condions,
acceptable standards, and exisng laws, rules, regulaons, and codes.
Understands the project design requirements and translates those requirements into materials,
methods, equipment, procedures, installaon, and cerficaon tesng necessary to provide the
narrave descripons which are used to in the tender documents / contract documents
Job Requirements
Skills & Qualificaons:
A Bachelor degree in Architecture or Civil Engineering (A must)
Minimum 5-7 years of experience in the same posion (as Quanty surveyor, Esmaon Engineer,
Specifier)
Ability to use Revit, AutoCAD, MS Office (Excel).
Very good in English (able to write technical specificaons/ and BOQ in English)
- Experience in working with both manual and tag management analytics implantations and common troubleshooting tools, including Developer Tools, Tag Assistant, or GA Debug
- Experience with analytics strategies across multiple sites and apps, diverse platforms, and high-traffic sites preferred.
- Knowledge of general Web best practices in SEM, SEO, and UX
- Knowledge of Web markup and front-end Web development in HTML5, CSS3, or JavaScript
- Ability to communicate with developers in a meaningful way.
- Have the technical and communication skills to clearly communicate the processes and tasks to make full use of tag management and tags.


Our team is looking for experienced backend engineers to lead the development of our cloud-based software products and be responsible for major technical decisions associated with them and accountable for their successful execution.
In this position on the software engineering team, you’ll have the opportunity to contribute to client and internal facing products. FarmSetu’s suite of products spans multiple technical domains and disciplines in software and hardware, and experience in end-to-end systems thinking across distributed components is key for this role.
What You Will Do
- Design, implement and deploy back-end services
- Lead the delivery of software projects in a team-based environment
- Collaborate cross-functionally with business users, product managers, customer success representatives and other engineers to define, design, scope and ship new features using elegant solutions.
- Provide recommendations for continuous improvement.
- Work alongside other engineers on the team to elevate technology and consistently apply best practices.
- Help others to improve the quality of their work through regular design and code reviews
- Deliver new features to production environments and support them in operation
- Participate in building the open engineering culture at FarmSetu
FarmSetu’s technology stack includes (but will not be limited to) Python, Django/Flask/FastAPI, GraphQL, Hasura, React, Flutter, Dart, Postgres, Celery, Docker, Git/Bitbucket to be deployed on Digitalocean/GCP infrastructure. We’re also quick to adopt better tools and processes, so you’ll be more than welcome to help shape our tool suite.
What You Will Bring to FarmSetu
- 2+ years of experience developing applications at an enterprise scale using the front and back-end technologies in our stack
- Ability to develop robust and scalable backend services defined by GraphQL and RESTful APIs in Python using OpenAPI standards
- Familiarity with Cloud/SaaS architectures and how to build secure and maintainable services
- Strong understanding of unit testing, design patterns and usage of tools like profilers
- Experience with source control and continuous integration tools
- Worked in an Agile multi-functional team
- Thrive in an environment that requires you to partner with multiple cross-functional teams as stakeholders/customers
- Great oral and written communication skills
What We Offer
- Competitive salary
- Annual compensation reviews
- 12 days of annual leave plus public holidays
- Ongoing investment in you and your skills
- The right equipment for the job
Total Experience: 3 to 15 Years
Notice period: Immediate to 30 Days.
Responsibilities:
Implementation of Manufacturing, Costing, Planning Central, Demand Management, Sales and Operation Planning in Oracle ERP.
Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and postproduction support for above applications.
Perform configuration/Application setups.
capturing solution design, configuration, documentation, and post-production support.
Responsible for roll out of all Oracle modules for new State operations.
Training the new users and preparation of user manuals

What will I be doing?
- Design and develop solutions to complex technical problems spanning the development of product features, quality validation, and deployment to customers
- Build highly scalable web applications that are designed for high performance
- Lead design and code reviews
- Work closely with senior management, Product Manager, and our team of developers.
- Contribute visibly to product quality, innovation, and customer-centric design across the engineering organization
- Lead, motivate and direct team members to build high-quality software in a fast-paced agile environment
- Actively hire the engineering & product team, & develop the existing team
- Share experiences and skills to aid team members in enhancing their professional skills and career
What skills do I need?
- 4+ years of experience building large scalable systems
- Strong experience in agile methodologies and test-driven development (TDD)
- Experience in software development using open source technologies
- Knowledge in domain-driven design, design patterns, and enterprise integration patterns
- Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline
Plus Points:
- A history of working on side/hobby projects or contributing to open source projects is a plus
- You have worked in a startup before
Most importantly: Be excited to learn what you don’t already know!


Primary skills- Should have minimum 3 years of experience in .Net Development
- C#, Asp.Net, , SQL, HTML-5, , jQuery, Javascript
- Should have strong OOPS concepts
- Should have extremely good knowledge on SDLC processe
Responsibilities-
- Provide full lifecycle support to clients from initial client interaction and requirements analysis through design, coding, testing, debugging, implementation and deployment.
- Works on the modules implementing the business logic in C#.
- Designed and developed to create web form using ASP.NET with C#.
- Be hands on with JavaScript and jQuery, HTML.
- Should have extremely good knowledge on SDLC processes


