Cutshort logo
Kloud9 Technologies logo
Support Manager
Kloud9 Technologies's logo

Support Manager

Seeta Kapilavai's profile picture
Posted by Seeta Kapilavai
6 - 12 yrs
₹10L - ₹20L / yr
Bengaluru (Bangalore)
Skills
Technical support

About Kloud9:

 

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

 

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

 

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

 

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

 

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.


What we are looking for:


-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders


Why Explore a Career at Kloud9:

 

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Kloud9 Technologies

Founded :
2014
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Kloud9 was founded with the vision of enabling our customers to transform into an intelligent enterprise with our “AI-First” approach. We help our customers in their data transformation and insights transformation journeys and enable them to make smart business decisions.

At Kloud9, we know AI & ML is one of the key technologies that can help organizations to significantly improve their customer experiences and transform their business operations to enable them to survive & thrive in this global competitive market.

Read more

Photos

Company featured pictures
Company featured pictures

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Global digital transformation solutions provider.
Global digital transformation solutions provider.
Agency job
via Peak Hire Solutions by Dharati Thakkar
Bengaluru (Bangalore), Chennai, Coimbatore, Hosur, Hyderabad
12 - 15 yrs
₹20L - ₹35L / yr
DevOps
Automation
skill iconGitHub
Agile management
Agile/Scrum
+3 more

Job Details

- Job Title: DevOps and SRE -Technical Project Manager

- Industry: Global digital transformation solutions provider

- Domain - Information technology (IT)

- Experience Required: 12-15 years

- Employment Type: Full Time

- Job Location: Bangalore, Chennai, Coimbatore, Hosur & Hyderabad

- CTC Range: Best in Industry


Job Description

Company’s DevOps Practice is seeking a highly skilled DevOps and SRE Technical Project Manager to lead large-scale transformation programs for enterprise customers. The ideal candidate will bring deep expertise in DevOps and Site Reliability Engineering (SRE), combined with strong program management, stakeholder leadership, and the ability to drive end-to-end execution of complex initiatives.


Key Responsibilities

  • Lead the planning, execution, and successful delivery of DevOps and SRE transformation programs for enterprise clients, including full oversight of project budgets, financials, and margins.
  • Partner with senior stakeholders to define program objectives, roadmaps, milestones, and success metrics aligned with business and technology goals.
  • Develop and implement actionable strategies to optimize development, deployment, release management, observability, and operational workflows across client environments.
  • Provide technical leadership and strategic guidance to cross-functional engineering teams, ensuring alignment with industry standards, best practices, and company delivery methodologies.
  • Identify risks, dependencies, and blockers across programs, and proactively implement mitigation and contingency plans.
  • Monitor program performance, KPIs, and financial health; drive corrective actions and margin optimization where necessary.
  • Facilitate strong communication, collaboration, and transparency across engineering, product, architecture, and leadership teams.
  • Deliver periodic program updates to internal and client stakeholders, highlighting progress, risks, challenges, and improvement opportunities.
  • Champion a culture of continuous improvement, operational excellence, and innovation by encouraging adoption of emerging DevOps, SRE, automation, and cloud-native practices.
  • Support GitHub migration initiatives, including planning, execution, troubleshooting, and governance setup for repository and workflow migrations.

 

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related technical discipline.
  • 15+ years of IT experience, including at least 5 years in a managerial or program leadership role.
  • Proven experience leading large-scale DevOps and SRE transformation programs with measurable business impact.
  • Strong program management expertise, including planning, execution oversight, risk management, and financial governance.
  • Solid understanding of Agile methodologies (Scrum, Kanban) and modern software development practices.
  • Deep hands-on knowledge of DevOps principles, CI/CD pipelines, automation frameworks, Infrastructure as Code (IaC), and cloud-native tooling.
  • Familiarity with SRE practices such as service reliability, observability, SLIs/SLOs, incident management, and performance optimization.
  • Experience with GitHub migration projects—including repository analysis, migration planning, tooling adoption, and workflow modernization.
  • Excellent communication, stakeholder management, and interpersonal skills with the ability to influence and lead cross-functional teams.
  • Strong analytical, organizational, and problem-solving skills with a results-oriented mindset.
  • Preferred certifications: PMP, PgMP, ITIL, Agile/Scrum Master, or relevant technical certifications.

 

Skills: Devops Tools, Cloud Infrastructure, Team Management


Must-Haves

DevOps principles (5+ years), SRE practices (5+ years), GitHub migration (3+ years), CI/CD pipelines (5+ years), Agile methodologies (5+ years)

Notice period - 0 to 15days only 

Read more
Tamashalive
at Tamashalive
1 candid answer
Aparna. Majumder
Posted by Aparna. Majumder
Bengaluru (Bangalore)
3 - 5 yrs
₹12L - ₹18L / yr
skill iconPostman
SQL
CI/CD
Appium
Proxies
+3 more

Role Overview:

We are looking for a detail-oriented Quality Assurance (QA) Tester who is

passionate about delivering high-quality consumer-facing applications. This role

involves manual testing with exposure to automation, API testing, databases, and

mobile/web platforms, while working closely with engineering and product teams

across the SDLC.

Products:

• Openly – A conversation-first social app focused on meaningful interactions.

• Playroom – Voicechat – A real-time voice chat platform for live community

engagement.

• FriendChat – A chatroom-based social app for discovering and connecting with

new people.

Key Responsibilities:

• Perform manual testing for Android, web, and native applications.

• Create and execute detailed test scenarios, test cases, and test plans.

• Conduct REST API testing using Postman.

• Validate data using SQL and MongoDB.

• Identify, report, and track defects with clear reproduction steps.

• Support basic automation testing using Selenium (Java) and Appium.

• Perform regression, smoke, sanity, and exploratory testing.

• Conduct risk analysis and highlight quality risks early in the SDLC.• Collaborate closely with developers and product teams for defect resolution.

• Participate in CI/CD pipelines and support automated test executions.

• Use ADB tools for Android testing across devices and environments.

Required Skills & Technical Expertise:

• Strong knowledge of Manual Testing fundamentals.

• Hands-on experience with Postman and REST APIs.

• Working knowledge of SQL and MongoDB.

• Ability to design effective test scenarios.

• Basic understanding of Automation Testing concepts.

• Familiarity with SDLC and QA methodologies.

• Exposure to Selenium with Java and Appium.

• Understanding of Android, web, and native application testing.

• Experience using proxy tools for debugging and network inspection.

Good to Have:

• Exposure to CI/CD tools and pipelines.

• Hands-on experience with Appium, K6, Kafka, and proxy tools.

• Basic understanding of performance and load testing.

• Awareness of risk-based testing strategies.

Key Traits:

• High attention to detail and quality.

• Strong analytical and problem-solving skills.

• Clear communication and collaboration abilities.

• Eagerness to learn and grow in automation and advanced testing tools.












Read more
Spatial Alphabet
Hyderabad
7 - 10 yrs
₹17L - ₹25L / yr
Workday
EIB

Job Description

We are looking for a skilled Workday Integration Analyst to design, develop, and support integrations between Workday and external systems. This role requires strong technical expertise in Workday integration tools, solid analytical skills, and the ability to collaborate effectively with business and technical stakeholders.


Key Responsibilities

  • Design, develop, and maintain inbound and outbound integrations using Workday Studio, EIBs, Core Connectors, and Web Services
  • Build and support integrations between Workday and third‑party/internal systems
  • Monitor integration performance and ensure data accuracy, reliability, and security
  • Troubleshoot, analyze, and resolve integration failures and data issues in a timely manner
  • Support Workday releases, patches, and updates, ensuring integrations continue to function as expected
  • Develop custom reports, including Advanced and Matrix reports, to support business needs
  • Gather, analyze, and document business and technical requirements from clients and stakeholders
  • Collaborate with functional teams (HCM, Finance, Payroll) to translate requirements into technical solutions
  • Prepare technical documentation, integration specifications, and support materials
  • Participate in testing activities including unit testing, integration testing, and user acceptance testing (UAT)

Required Skills & Qualifications

Technical Skills

  • Hands‑on experience with Workday Integration tools (Studio, EIB, Core Connectors, Web Services)
  • Strong understanding of inbound and outbound integration patterns
  • Experience creating and maintaining custom and advanced Workday reports
  • Knowledge of XML, XSLT, REST/SOAP APIs (preferred)
  • Familiarity with Workday HCM and/or Financials modules (preferred)
  • Understanding of data security and access controls in Workday

 Soft Skills & Behavioral Competencies

  • Strong communication skills — able to clearly explain technical concepts to non‑technical stakeholders
  • Excellent stakeholder management and client‑facing skills
  • Ability to gather requirements, ask the right questions, and translate business needs into technical solutions
  • Strong problemsolving and analytical mindset
  • Team player with the ability to collaborate across functional and technical teams
  • Good time management and prioritization skills in a fast‑paced environment
  • High level of attention to detail and commitment to quality
  • Self‑motivated, adaptable, and eager to learn new Workday features and best practices


Read more
Cimpress
Ahmedabad
0 - 3 yrs
₹1L - ₹3L / yr
2D animation
3D modeling
Motion graphics
Adobe After Effects
Adobe Premiere Pro

Role: Motion Graphic Artist (Fresher)


Experience: Freshers

Openings: 3 openings

Job Type: Full time, onsite


Qualifications:

- Bachelor’s degree in Graphic Design, Animation, Multimedia, or related field.

- Proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator).

- Basic understanding of 2D/3D animation.

- Strong creative skills and attention to detail.

- Good communication and teamwork skills.

- Ability to manage multiple projects under tight deadlines.

- Portfolio showcasing motion graphics work is a plus.

Read more
Wallero technologies
at Wallero technologies
5 recruiters
Keerthana M
Posted by Keerthana M
Remote, Hyderabad
2 - 15 yrs
₹6L - ₹20L / yr
ASP.NET
skill iconC#
skill icon.NET
skill iconHTML/CSS
skill iconJavascript
+3 more

Job description

Roles and Responsibilities:

· Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#

· Proficient in working with Microsoft SQL Server

· Experience in developing web applications using Angular

· Strong logical, analytical and problem-solving skills

· Strong background in building web applications

· Excellent communication skills

 

 

Perks and Benefits

· Excellent Salary structure & Performance based interim hikes.

· Corporate Group Medical Health Insurance for Employees.

· Employee friendly Corporate Work culture

Read more
Propellor.ai
at Propellor.ai
5 candid answers
1 video
Anila Nair
Posted by Anila Nair
Remote only
2 - 5 yrs
₹5L - ₹15L / yr
skill iconPython
SQL
Spark
skill iconData Science
skill iconMachine Learning (ML)
+10 more

Job Description: Data Scientist

At Propellor.ai, we derive insights that allow our clients to make scientific decisions. We believe in demanding more from the fields of Mathematics, Computer Science, and Business Logic. Combine these and we show our clients a 360-degree view of their business. In this role, the Data Scientist will be expected to work on Procurement problems along with a team-based across the globe.

We are a Remote-First Company.

Read more about us here: https://www.propellor.ai/consulting" target="_blank">https://www.propellor.ai/consulting


What will help you be successful in this role

  • Articulate
  • High Energy
  • Passion to learn
  • High sense of ownership
  • Ability to work in a fast-paced and deadline-driven environment
  • Loves technology
  • Highly skilled at Data Interpretation
  • Problem solver
  • Ability to narrate the story to the business stakeholders
  • Generate insights and the ability to turn them into actions and decisions

 

Skills to work in a challenging, complex project environment

  • Need you to be naturally curious and have a passion for understanding consumer behavior
  • A high level of motivation, passion, and high sense of ownership
  • Excellent communication skills needed to manage an incredibly diverse slate of work, clients, and team personalities
  • Flexibility to work on multiple projects and deadline-driven fast-paced environment
  • Ability to work in ambiguity and manage the chaos

 

Key Responsibilities

  • Analyze data to unlock insights: Ability to identify relevant insights and actions from data.  Use regression, cluster analysis, time series, etc. to explore relationships and trends in response to stakeholder questions and business challenges.   
  • Bring in experience for AI and ML:  Bring in Industry experience and apply the same to build efficient and optimal Machine Learning solutions.
  • Exploratory Data Analysis (EDA) and Generate Insights: Analyse internal and external datasets using analytical techniques, tools, and visualization methods. Ensure pre-processing/cleansing of data and evaluate data points across the enterprise landscape and/or external data points that can be leveraged in machine learning models to generate insights. 
  • DS and ML Model Identification and Training: Identity, test, and train machine learning models that need to be leveraged for business use cases. Evaluate models based on interpretability, performance, and accuracy as required. Experiment and identify features from datasets that will help influence model outputs.  Determine what models will need to be deployed, data points that need to be fed into models, and aid in the deployment and maintenance of models.


Technical Skills

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of them. We are open to promising candidates who are passionate about their work, fast learners and are team players.

  • Strong experience with machine learning and AI including regression, forecasting, time series, cluster analysis, classification, Image recognition, NLP, Text Analytics and Computer Vision.
  • Strong experience with advanced analytics tools for Object-oriented/object function scripting using languages such as Python, or similar.
  • Strong experience with popular database programming languages including SQL.
  • Strong experience in Spark/Pyspark
  • Experience in working in Databricks

 

What are the company benefits you get, when you join us as?

  • Permanent Work from Home Opportunity
  • Opportunity to work with Business Decision Makers and an internationally based team
  • The work environment that offers limitless learning
  • A culture void of any bureaucracy, hierarchy
  • A culture of being open, direct, and with mutual respect
  • A fun, high-caliber team that trusts you and provides the support and mentorship to help you grow
  • The opportunity to work on high-impact business problems that are already defining the future of Marketing and improving real lives

To know more about how we work: https://bit.ly/3Oy6WlE" target="_blank">https://bit.ly/3Oy6WlE

Whom will you work with?

You will closely work with other Senior Data Scientists and Data Engineers.

Immediate to 15-day Joiners will be preferred.

 

Read more
Vestibulum Technologies Pvt Ltd
Srinivasan Saripalli
Posted by Srinivasan Saripalli
Remote, Bengaluru (Bangalore)
0.6 - 1 yrs
₹15000 - ₹25000 / mo
skill iconAndroid Development
skill iconKotlin
skill iconJava
Firebase
skill iconSpring Boot
  • To Design and Develop Customer Focused Friendly Native Mobile App with good data security, good optimization, good ui ux, good performance
Read more
Virtual Engineering Services Pvt Ltd
Abha Sachdeva
Posted by Abha Sachdeva
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹4L - ₹5L / yr
skill icon.NET
ADO.NET
skill iconC#
.NET Compact Framework
Windows Presentation Foundation(WPF)
+2 more
The Opportunity:

The Opportunity, as a Full Stack Developer, you'll be at the heart of our company - The Engineering Team. You will be the brain behind crafting, developing, testing, going live and maintaining the products. Will help the Quality Assurance Team by squashing those annoying bugs!

Your day-to-day tasks includes:

• Involvement in SDLC of Microsoft .Net based web applications including analysis, design,  development, coordination, implementation and maintenance of the products.
• Required to work in a fast-paced agile environment and with a team of dynamic Software Engineers to develop end-to-end applications/products.
• You will develop applications using cutting edge technologies like, Blazor, Microsoft .Net Core, RESTful web services, HTML5, CSS3, JavaScript frameworks, SQL Server etc.
• You will use .NET Core using Visual Studio Code as a primary technology to develop applications.
• You are always willing to work in a constantly changing world and have ability to adapt to new technologies faster.

What You should have:

• You have a bachelor’s degree in computer science or related field with excellent academic records.
• You come with a minimum of 2 to 3 years of extensive first-hand work experience in C#, .Net Core, SQL Server, MVC, Razor Pages, JavaScript, CSS, HTML and you must have a sound knowledge of OOPS concepts.
• Proven experience WCF, REST APIs, LINQ and the Entity Framework.
• Experience in Blazor Web Assembly is a plus.
• You can understand customers business requirements, capability to translate those business requirements to technology terms and develop applications.
• Detail-oriented, Critical-thinking, Experience with software designing in a test-driven environment.
• You have a good understanding on Azure DevOps and Agile methodologies.
• Excellent communication Skills both written and oral, and you are a fast learner with an ability to adapt quickly.

Why you must work for VES.

• We have a strong culture of valuing our employees and promoting an autonomous, transparent, and ethical work environment.
• Talented and supportive peers who value your contributions and drive your learning.
• Challenging opportunities: Learning happens outside the comfort zone and that is where our team likes to be always pushing the boundaries and growing personally and professionally.

• Transparency: an open, honest, and direct communication with co-workers, seniors and even all our senior management is approachable.

Contact Abha : HHECBAGECI (Interpretate alphabets into numbers staring A as 1, B as 2 anad so on)
Read more
GeoOpsis Software Services Private Limited
Gopi Padmanabhan
Posted by Gopi Padmanabhan
Gaziabad
10 - 15 yrs
₹10L - ₹20L / yr
skill iconJava
skill iconJavascript
ArcGIS
Generic requirements Someone with a technical background, eager to learn about new technologies and new domains: Knowledge of GIS and/or Defense concepts Knowledge of software programming (Java and JavaScript) Studies of informatics or computer science or equivalent by experience. Someone who is fluent in English, also on a technical level: Translate technical questions to clear English Good communication skills Problem solving attitude Not afraid to ask more information. Ask the right questions. Positive answers. Willing to travel to Europe for product training Motivated and a pro-active attitude Overall professional experience in IT or Geospatial applications for 10 years or more Specific Requirements Having in-depth knowledge of one or more applications domains including defense and aerospace to cover the aspects of GIS architecture, industry implementation guidelines, interoperability of GIS with other platforms 5-10 years of Experience with setting up IT projects Domain knowledge in development of Geospatial applications Domain knowledge in defense / aeronautical is considered a plus
Read more
Quadlogix Technologies
Pune
5 - 12 yrs
₹8L - ₹10L / yr
Front Arena
Intellimatch
ACL
Ambit Focus (ALM)
Sungard Treasury
About Company: QuadLogix Technologies, a software technology solutions company, is committed to delivering end-to-end IT solutions and services to its customers worldwide.We integrate our vast experience across industry sectors with world-class technology.For more details visit us on our website www.quadlogix.com Job Description: Designation: Technical/ Functional Support Engineers Experience: 5+ years Base Location: India, Pune, Pashan-Sus Rd Work Location: ONSITE! Dubai, UAE Type: Minimum 6 months onsite role (extendable depending on the proj)" Salary Offered: As per standards Passport Mandatory! Looking for Technical/Functional Support Engineers to support the following *SunGard Treasury systems *: · Front Arena IntelliMatch ACL Ambit Focus (ALM) The candidate should have Business Domain Knowledge of : Foreign Exchange (Spot, Forwards, Swaps, Options)Money Market Instruments· Interest Rate Derivatives Fixed Income Islamic Products Commodity (Swaps, Forwards, Options) If interested, please share CV or apply here directly.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos