Cutshort logo
Kloud9 Technologies logo
Support Manager
Kloud9 Technologies's logo

Support Manager

Seeta Kapilavai's profile picture
Posted by Seeta Kapilavai
6 - 12 yrs
₹10L - ₹20L / yr
Bengaluru (Bangalore)
Skills
Technical support

About Kloud9:

 

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

 

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

 

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

 

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

 

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.


What we are looking for:


-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders


Why Explore a Career at Kloud9:

 

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Kloud9 Technologies

Founded :
2014
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Kloud9 was founded with the vision of enabling our customers to transform into an intelligent enterprise with our “AI-First” approach. We help our customers in their data transformation and insights transformation journeys and enable them to make smart business decisions.

At Kloud9, we know AI & ML is one of the key technologies that can help organizations to significantly improve their customer experiences and transform their business operations to enable them to survive & thrive in this global competitive market.

Read more

Photos

Company featured pictures
Company featured pictures

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Moshi Moshi
at Moshi Moshi
3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
1 - 2 yrs
₹2.5L - ₹5.3L / yr
Market Research
User Research
Audit
Brand Management
Effective communication
+2 more

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Colive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.


Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.


PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!


Job Role: Brand Research Executive

Experience Level: 1 - 2 years

Location: Bangalore, On site (with travel)


Job Description:

We’re looking for a Brand Research Executive for our Brand Consultancy Team, who enjoys leveraging well-informed brand and consumer insights to create compelling, channel-right narratives for brands. From discovering opportunity spaces through competitive audits to developing consumer journeys and brand positioning territories, you can tell brand stories across the digital landscape, and the best way to drive an audience to these stories.


What You’ll Do:

● Conduct qualitative research across primary and secondary sources, including interviews, field visits, observation, and desk research.

● Lead tabletop research: category landscapes, cultural trends, competitor behaviour, and brand communication patterns.

● Support and conduct brand audits across touchpoints including messaging, tone, presence, and positioning with the ability to identify patterns, gaps, and tensions that inform strategy.

● Synthesize research into clear, insight-led outputs that help brand strategists make informed decisions.

● Work closely with brand strategists, ensuring research findings are framed accurately, meaningfully, and in a way that can be translated into strategic direction.

● Prepare well-structured presentations that communicate not just findings, but implications.

● Manage research work streams across 1–2 brands at a time, with occasional overlap across multiple projects.

● Participate in on-ground research across Tier 1 and Tier 2 cities, engaging directly with consumers and cultural contexts.


What We’re Looking For:

● A strong inclination towards strategic thinking, you should be interested in how insights shape brand positioning, communication, and decision-making.

● Solid qualitative research sensibility, with the ability to move from observation to meaningful insight.

● Comfort with market and competitor research, and making sense of unstructured information.

● Clear communication and presentation skills, clarity of thought matters more than embellishment.

● Good project ownership: organised, dependable, and comfortable managing time across parallel tasks.

● Strong people skills and the ability to navigate conversations with consumers, clients, and internal teams.

● Willingness to travel for research along with the ability to converse in Hindi and at least one South Indian language is important.

Read more
Miracle Hub
at Miracle Hub
1 recruiter
Asif Khan
Posted by Asif Khan
Mumbai
1 - 5 yrs
₹12L - ₹18L / yr
Windows Azure
DevOps

Job Title: Data Architect - Azure DevOps

 

Job Location: Mumbai (Andheri East)

 

About the company:
MIRACLE HUB CLIENT,
   is a predictive analytics and artificial intelligence company headquartered in Boston, US with offices across the globe. We build prediction models and algorithms to solve high priority business problems. Working across multiple industries, we have designed and developed breakthrough analytic products and decision-making tools by leveraging predictive analytics, AI, machine learning, and deep domain expertise.

 

Skill-sets Required:

  • Design Enterprise Data Models
  • Azure Data Specialist
  • Security and Risk
  • GDPR and other compliance knowledge
  • Scrum/Agile
     

Job Role:

  • Design and implement effective database solutions and models to store and retrieve company data
  • Examine and identify database structural necessities by evaluating client operations, applications, and programming.
  • Assess database implementation procedures to ensure they comply with internal and external regulations
  • Install and organize information systems to guarantee company functionality.
  • Prepare accurate database design and architecture reports for management and executive teams.

 

Desired Candidate Profile:

 

  • Bachelor’s degree in computer science, computer engineering, or relevant field.
  • A minimum of 3 years’ experience in a similar role.
  • Strong knowledge of database structure systems and data mining.
  • Excellent organizational and analytical abilities.
  • Outstanding problem solver.
  • IMMEDIATE JOINING (A notice period of 1 month is also acceptable)
  • Excellent English communication and presentation skills, both verbal and written
  • Charismatic, competitive and enthusiastic personality with negotiation skills

 

Compensation: NO BAR  .

Read more
BINATE IT SERVICES PRIVATE LIMITED
Jitendra Bhargava
Posted by Jitendra Bhargava
Mumbai
2 - 7 yrs
₹2L - ₹6L / yr
Project Management
Software project management
IT project management
Project coordination
Project planning
+5 more
  • Provide technology strategy planning
  •  Integrate information technologies into the company for optimal effectiveness
  •  Understand current and future business goals and ongoing IT issues to ensure business success
  •  Develop a renewal and upgrade schedule for company software programs
  • The candidate will be responsible to start and complete projects on a scheduled basis, inclined to maintain highest standard of quality.
  • Analyzing scope of work, project sequencing, resource planning, time estimation, scheduling, cost estimation, risk analysis are a set of responsibilities.
  • Monitor project performance and take proactive action to ensure projects are adhering to timelines set.
Read more
All time design
Prem kumar
Posted by Prem kumar
Chennai
1 - 3 yrs
₹3L - ₹5L / yr
skill iconFlask
skill iconMongoDB
RESTful APIs
opensearch

Job description


We are looking for an experienced Python developer to join our engineering team and help us create dynamic software applications for our clients. In this role, you will be responsible for writing and testing scalable code, developing back-end components, and integrating user-facing elements in collaboration with front-end developers.


Responsibilities:


  • Coordinating with development teams to determine application requirements.


  • Writing scalable code using Python programming language.


  • Testing and debugging applications.


  • Developing back-end components.


  • Integrating user-facing elements using server-side logic.


  • Assessing and prioritizing client feature requests.


  • Integrating data storage solutions.


  • Coordinating with front-end developers.


  • Reprogramming existing databases to improve functionality.


  • Developing digital tools to monitor online traffic.


Requirements:


  • Bachelor's degree in Computer Science, Computer Engineering, or related field.


  • 2-7 years of experience as a Python Developer.


  • Expert knowledge of Python and Flask framework and Fast API.


  • Solid experience in MongoDB, Elastic Search.


  • Work experience in Restful API


  • A deep understanding and multi-process architecture and the threading limitations of Python.


  • Ability to integrate multiple data sources into a single system.


  • Familiarity with testing tools.


  • Ability to collaborate on projects and work independently when required.


  • Excellent troubleshooting skills.


  • Good project management skills.


SKILLS:


  • PHYTHON
  • MONGODB
  • FLASK
  • REST API DEVELOPMENT
  • TWILIO


Job Type: Full-time


Pay: ₹10,000.00 - ₹30,000.00 per month


Benefits:

  • Flexible schedule
  • Paid time off


Schedule:

  • Day shift


Supplemental Pay:

  • Overtime pay


Ability to commute/relocate:

  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)


Experience:

  • Python: 1 year (Required)


Work Location: In person


Read more
company logo
Agency job
via Recro by Tuhina Sarkar
Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida
3 - 7 yrs
₹10L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconMongoDB
+4 more


Skills

  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
  • Expertise in backend programming with Node.js and MongoDB.
  • Experience with React.js and redux.
  • Material UI and 3rd party libraries.
  • Experience with clean code writing practices like avoiding callback hell like promises, async.
  • Thorough understanding of Node.js and its core principles.
  • Experience with popular React.js workflows (such as Flux or Redux).
  • Familiarity with newer specifications of ECMAScript.
  • Experience with data structure libraries (e.g., Immutable.js).
  • Familiarity with RESTful APIs.
  • Knowledge of modern authorization mechanisms, such as JSON Web Token.
  • Familiarity with modern front-end builds pipelines and tools.
  • A knack for benchmarking and optimization.
  • Familiarity with code versioning tools (such as Git, SVN, and Mercurial).



Responsibilities:

  • Build Node.js APIs using microservices.
  • Rewriting backend code with microservices architecture & Unit tests.
  • Developing new user-facing features using React.js.
  • Building reusable components and front-end libraries for future use.
  • Translating designs and wireframes into high-quality code.
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers.


Read more
company logo
Agency job
via Rexon Proserv by geetha sankar
Chennai
3 - 5 yrs
₹3L - ₹5L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more
  • 3-5  years of experience in development of Java based Web software solutions
  •  
  • Expertise in Full Stack Java development using Java frameworks and libraries such as Spring, Spring Boot, Hibernate and Maven with Oracle database
  • Have knowledge and experience with at least one of the following frontend technologies: ReactJS or Angular 2+
  • Knowledge of JavaScript, HTML5, CSS3
  • Have good written and verbal English language communication skills with an ability to work effectively in an international environment 
Read more
Credit Fair
at Credit Fair
2 recruiters
Mehul Mahant
Posted by Mehul Mahant
Mumbai
2 - 4 yrs
₹8L - ₹10L / yr
skill iconPostman
Manual testing
Software Testing (QA)
API
SQL
Roles & Responsibility :

- Customer centricity : We believe an ability to empathize with merchants and customers will help us outperform the competition and motivate us to innovate. The developer should be able to prioritize the roadmap based on customer needs.

- Outcome and data-oriented : The developer should have the ability to define the economic rationale for every major effort and translate it into metrics. There should be an obsession with data for business iterations and improvements.

- Hands-on & Willingness to go above and beyond: For start-ups the responsibilities and needs of the business change quickly. We're looking for a developer who is not afraid to take on new challenges and can deal with ambiguity.

- Ability to work with cross-functional teams : The developer must be able to manage cross-functional teams - customer care, product, merchants, compliance & finance teams. Having the experience of managing healthy conflicts and driving people towards customer goals and organization priorities would be valued.

Requirement :

- Good Understanding Software development life cycle and testing lifecycle

- Good at testing Mobile, Web and API

- Basics of performance and load testing

- Experience in financial service would be preferred

- Fearless - not afraid to suggest or back big ideas however disruptive they may be

- Excellent knowledge in testing skills (design test plan and test strategy, writing test cases, executing test cases, opening bugs, verifying bugs)

- Good level in SQL/database

- Candidate with at least 2-4 years.
Read more
Advanced technology to Solve Business Problems.( A1)
Advanced technology to Solve Business Problems.( A1)
Agency job
via Multi Recruit by Ranjini A R
Hyderabad
3 - 4.5 yrs
₹6L - ₹9L / yr
skill iconPHP
skill iconLaravel
lumen
MySQL
Lavarel
+1 more
  • Looking for a talented PHP Developer having experience in writing clean PHP code.
  • Someone very good at understanding requirements and developing services & features quickly.
  • Good communication skills & team player, who engages with all stakeholders of the project to add clarity for all aspects of the ongoing software development project.

Your responsibilities will include:

  • Having good attention to detail & requirements.
  • Building software applications in PHP.
  • Developing applications using best design and coding practices.
  • Writing, maintaining & upgrading middleware & back-end code and building efficient PHP modules.
  • Troubleshooting application and code issues.
  • Integrating code with Databases & data storage solutions.
  • Finalizing back-end features and testing web services.
  • Updating and altering application features to enhance performance.

Key Requirements :

  • Degree in Computer Science, Engineering or a related field.
  • Must have Experience in PHP (Lumen & Laravel).
  • Experience in creating scalable service-oriented & serverless applications.
  • Experience with secure coding.
  • Proficient BitBucket and Git.
  • Should be experienced in following Agile methodologies. Tools - Jira & Confluence.
  • Must have experience in RDBMS - Postgres/MySql and NoSql - MongoDB/Redis.
  • Additional knowledge/experience in Python and NodeJs will be good to have.
  • Good to have experience in AWS.
  • Good problem solving, decision making and prioritization skills.

 

 

 

Read more
Lister Technologies
at Lister Technologies
8 recruiters
Nandakumar K
Posted by Nandakumar K
Remote, Chennai
2 - 5 yrs
₹6L - ₹12L / yr
Salesforce
Salesforce Apex
Salesforce Lightning

Essential Skills :

  • Minimum 2 years of hands on experience in developing and delivering solutions on Salesforce Force.com platform including apex, triggers, Batch Apex, Visualforce and Integration with external systems
  • A self-starter with ability to work effectively with limited supervision
  • Ability to work with functional teams through all phases of the Software Development Lifecycle independent of the delivery methodology chosen
  • Strong in mapping business requirements to salesforce product features
  • Strong consulting skills to engage business for pipeline work
  • In depth knowledge on out of the box features, proposing solutions as per the business needs
  • Experience with Agile development practices will be a plus, •Experience in HTML, JavaScript, and CSS
  • Solid knowledge of SOQL.
  • Strong oral and written communication skills
  • Experience with jQuery will be a plus
  • Good grasping power to learn new things quickly and to understand the clients requirements
  • Multitasking abilities, solid technical (domain) skills, and excellent interpersonal ability
  • Strong analytical, problem solving, and troubleshooting skills
  • Knowledge of SOAP and REST APIs and JSON
  • Good knowledge of Salesforce recommended best practice around design and development
  • Ability to work independently and as part of a team
  • Aptitude for taking on technical challenges
  • com Certified Developer DEV401, Platform Developer I

 

Role Description :

  • Business requirement gathering, client interaction and be able to work in offshore / onshore model
  • Design, develop, test, document, and deploy high quality business solutions on the Force.com platform leveraging design patterns (standards solution specific)
  • Customize, develop and support solutions on salesforce.com, Force.com platform
  • Engage with the client and participate in process flow analysis and design
  • Communicate with other resources and with clients regarding status, technical issues and creative solutions
  • Demonstrate good judgment and pragmatic approach to deliver solutions on the Force.com platform that comply with the best practices
  • Provide the design and estimation for the requirement with defined process and quality
  • Review self and peers code/configuration as part of review process
Read more
CarWale
at CarWale
5 recruiters
Nikita Patil
Posted by Nikita Patil
Navi Mumbai, Mumbai
2 - 7 yrs
₹10L - ₹25L / yr
Product development
Product Management
Product Strategy
Business Analysis
Agile/Scrum
+1 more

Product Manager 

Purpose of the role 
A Product manager at CarWale would be responsible to deliver world-class products that solve real-world problems around car buying, by working in an agile framework of iterative development and collaboration.

 

They have to deliver great business value through user research , intelligent prioritization , and working with Stakeholders throughout the product lifecycle to ensure a great return on investment.

Role description

Primary responsibility of the role would be to define the product roadmap & backlog, work with business and functional teams to design and implement changes that drive user acquisition, user experience & monetization.

 

 Key responsibilities:

  • Lead a development team to implement product changes while working collaboratively with multiple stake holders like Design, Sales, Operations & Management.
  • Analyze data to derive product & business insights and use them to strategize changes.  Iteratively improve on the product by running tests
  • Be responsible for prioritization of features based on assessment of business impact & effort.
  • Report findings & periodic reviews with Management.

The ideal candidate would have the following qualities

.

  • Understanding and experience of Digital Product Development Life Cycle
  • Excellent business analysis & problem-solving skills
  • Result-driven, goal-oriented work ethic
  • Customer empathy, ability to think from user’s point of view
  • Excellent written and verbal communication, including technical writing skills
  • Understanding of technology and exposure to software coding
  • Experience in Business Requirement Specification documentation/product backlog (Epics, User stories)
  • Experience of working in an Agile environment is preferred
  • Understanding of user experiences (UI/UX)
  • Product development experience including experience in digital product building/tech delivery is preferred


About the Company 

CarWale is India's largest auto media company. CarWale has always striven to serve car buyers and owners in the most comprehensive and convenient way possible. We provide a platform where car buyers and owners can research, buy, sell and come together to discuss and talk about their cars.

 

Our mission is to bring joy and delight into car buying and ownership. To achieve this goal, we aim to empower Indian consumers to make informed car buying and ownership decisions with exhaustive and un-biased information on cars through our expert reviews, owner reviews, detailed specifications and comparisons. We understand that a car is by and large the second-most expensive asset a consumer associates his lifestyle with.

 

Together with CarTrade & BikeWale, we are the market leaders in the personal mobility media space.

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos