Cutshort logo
Kloud9 Technologies logo
Support Manager
Kloud9 Technologies's logo

Support Manager

Seeta Kapilavai's profile picture
Posted by Seeta Kapilavai
6 - 12 yrs
₹10L - ₹20L / yr
Bengaluru (Bangalore)
Skills
Technical support

About Kloud9:

 

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

 

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

 

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

 

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

 

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.


What we are looking for:


-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders


Why Explore a Career at Kloud9:

 

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Kloud9 Technologies

Founded :
2014
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Kloud9 was founded with the vision of enabling our customers to transform into an intelligent enterprise with our “AI-First” approach. We help our customers in their data transformation and insights transformation journeys and enable them to make smart business decisions.

At Kloud9, we know AI & ML is one of the key technologies that can help organizations to significantly improve their customer experiences and transform their business operations to enable them to survive & thrive in this global competitive market.

Read more

Photos

Company featured pictures
Company featured pictures

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

VyTCDC
Gobinath Sundaram
Posted by Gobinath Sundaram
Bengaluru (Bangalore), Hyderabad, Pune
5 - 12 yrs
₹3L - ₹35L / yr
Automation
AIML
Artificial Intelligence (AI)
skill iconMachine Learning (ML)

Technical Skills – Must have  

 

 Lead the design and development of AI-driven test automation frameworks and solutions.

 Collaborate with stakeholders (e.g., product managers, developers, data scientists) to understand testing requirements and identify areas where AI automation can be effectively implemented.

 Develop and implement test automation strategies for AI-based systems, encompassing various aspects like data generation, model testing, and performance evaluation.

 Evaluate and select appropriate tools and technologies for AI test automation, including AI frameworks, testing tools, and automation platforms.

 Define and implement best practices for AI test automation, covering areas like code standards, test case design, test data management, and ethical considerations.

 Lead and mentor a team of test automation engineers in designing, developing, and executing AI test automation solutions.

 Collaborate with development teams to ensure the testability of AI models and systems, providing guidance and feedback throughout the development lifecycle.

 Analyze test results and identify areas for improvement in the AI automation process, continuously optimizing testing effectiveness and efficiency.

 Stay up-to-date with the latest advancements and trends in AI and automation technologies, actively adapting and implementing new knowledge to enhance testing capabilities.

 Knowledge in Generative AI and Conversational AI for implementation in test automation strategies is highly desirable.

 Proficiency in programming languages commonly used in AI, such as Python, Java, or R.

 Knowledge on AI frameworks and libraries, such as TensorFlow, PyTorch, or scikit-learn.

 Familiarity with testing methodologies and practices, including Agile and DevOps.

 Working experience on Python/Java and Selenium also knowledge in prompt engineering.

Read more
Smartz Minds
Sheetal Thakur
Posted by Sheetal Thakur
Mohali
3 - 5 yrs
₹4L - ₹7L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconLaravel
skill iconPHP
skill iconHTML/CSS

Job Title:- Full Stack Developer Team Lead


Job Description:-


We are looking for an experienced Full Stack Developer Team Lead with 3+ years of hands-on experience in Laravel, React, Node.js, TypeScript, and Vue.js to join our dynamic team. In this role, you will be responsible for leading a team of developers, overseeing the development of cutting-edge web applications, and ensuring the successful delivery of high-quality products. You will work closely with cross-functional teams to drive project success, mentor junior developers, and contribute to the architecture and design of scalable, high-performance applications.


Responsibilities:

  • Lead a team of developers, providing guidance, support, and mentoring to junior and mid-level developers.
  • Design, develop, and maintain both front-end and back-end solutions using Laravel, React, Node.js, TypeScript, and Vue.js.
  • Oversee the end-to-end project lifecycle, ensuring projects are delivered on time, within scope, and to the highest quality standards.
  • Work closely with project managers, designers, and other stakeholders to gather requirements and ensure technical feasibility.
  • Ensure clean, maintainable, and well-documented code by conducting code reviews, establishing best practices, and adhering to coding standards.
  • Troubleshoot and resolve complex technical issues, ensuring a smooth user experience.
  • Stay updated with the latest industry trends and technologies to bring innovative solutions and improve the development process.
  • Contribute to the design and architecture of scalable and high-performance applications.


Requirements:

  •  3+ years as a Full Stack Developer, with at least 1 year in a leadership role.
  • Proficient in Laravel, building RESTful APIs, and working with MySQL/PostgreSQL.
  • Strong experience with React and Vue.js for dynamic UI development.
  • Solid understanding of JavaScript and TypeScript for full-stack development.
  • Experience with Node.js for server-side and real-time apps.
  • Familiar with Git for collaboration.
  • Strong communication, problem-solving, and leadership skills to mentor and guide the team.


Why Join Us?

  • Growth Opportunities: Opportunity to grow into senior leadership roles.
  • Collaborative Environment: Work in a supportive and innovative team.
  • Impact: Play a crucial role in shaping the development of products used by [customers/industry].
  • Work-Life Balance: Flexible working hours.



Read more
Gurugram
0 - 6 yrs
₹3L - ₹8L / yr
Search Engine Optimization (SEO)
Google My Business
Local SEO
Listings Management
Google Maps
+1 more

Google Business Profile Management:


-Assist in creating, claiming, and optimizing Google Business Profiles for clients.

-Ensure accuracy and consistency in business information across all listings (name, address, phone, etc.).


Local SEO Support:


-Perform keyword research to enhance listings visibility in local searches.

-Collaborate on strategies to improve local search rankings for clients.


Performance Monitoring:


-Track and analyze key performance metrics such as views, clicks, and customer actions on Google listings.

-Generate detailed reports for internal teams and clients to showcase progress.


Research and Innovation:

-Stay updated on new Google My Business features, local SEO trends, and algorithm changes.

-Suggest and implement innovative solutions to maximize client results.

Read more
Thinkseed systems
Thinkseed systems
Agency job
via Cornertree Consulting by Sneha Halimani
Bengaluru (Bangalore)
2 - 5 yrs
₹3L - ₹10L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
Model-View-View-Model (MVVM)
RxJava
+1 more

Job description:

Responsible for developing high quality software for automotive/multimedia products, and

building deep understanding in cutting-edge technologies

Follow software development life cycle, industry standard processes, and work closely with

customers and partners

Basic eligibility criteria:

1. experience in embedded systems platform/middleware development in

Linux/Android

2. Proficient in C/C++/Java and OOPS concepts

3.Hands-on experience in multi-threaded programming, IPC's and OS concepts

4. Hands-on experience in at least one of the following: Automotive domain, Android

programming, Multimedia frameworks

5. Candidate should be self-motivated and a go-getter who can quickly learn new things to solve

real-world programming challenges

Desirable skills:

1. Expertise in Android frameworks, JNI, AIDL and HIDL

2. Epertise in automotive infotainment technologies like Apple CarPlay, Android Auto,

Bluetooth, WiFi, Multimedia, etc

3. Expertise in multimedia or audio/video frameworks like Android Media, gstreamer, alsa,

openssl, openmax, etc

Read more
CKKA by CHARMA PVTLTD
Prakruti Bhavsar
Posted by Prakruti Bhavsar
Ahmedabad
0 - 1 yrs
₹1L - ₹2.5L / yr
Sales
Quick learner
Communication Skills
Field Sales
Market Research
+2 more
  • Acquiring a deep understanding of our tech product, CKKA Lite.
  • Conduct market research to identify selling possibilities and evaluate customer needs
  • Actively seek out new sales opportunities through cold calling, networking and social media
  • Set up meetings with potential clients and listen to their wishes and concerns
  • Deliver appropriate presentations on products 
  • Create frequent reviews and reports of sales
  • Participate on behalf of the company in exhibitions or conferences
  • Negotiate/close deals and handle complaints or objections
  • Collaborate with team members to achieve better results
  • Gather feedback from customers or prospects and share with internal teams
Read more
Getinz
at Getinz
11 recruiters
kousalya k
Posted by kousalya k
Remote, Gurugram
2 - 5 yrs
₹5L - ₹15L / yr
skill iconPython
skill iconMachine Learning (ML)
Logistic regression
Linear regression

  Strong knowledge in statistical and data mining techniques: GLM/Regression, Random Forest, Boosting, Trees, text mining, etc. 

 Sound Knowlegde querying databases and using statistical computer languages: R, Python, SQL, etc. 

 Strong understanding creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc. 

 

Read more
A leading MNC (Among the top 10 IT Company of India)
A leading MNC (Among the top 10 IT Company of India)
Agency job
via BLJ Tech Geeks by Swathi Sharma
Bengaluru (Bangalore), Hyderabad, Gurugram, Noida, Chennai, Mumbai, Coimbatore, Cochin
5 - 10 yrs
₹14L - ₹30L / yr
Salesforce
Salesforce development
Salesforce Management
salesforce
Job Description
  •  Experince  in REST & SOAP API ,Streaming API, Communities, Lightning , Omni Channel, Knowledge Base, Social Studio, CTI, Console Javascript)
  • Expericne in Omni Channel, CTI,  Console Javascript, Communities,  Lightning( Aura , LWC Components), Console Javascript
  • Experince of  Knowledge Base, Social Studio, CTI,  Console Javascript, REST & SOAP integrations, Data Migrations.
Read more
factorieio
at factorieio
1 recruiter
Urvesh Goel
Posted by Urvesh Goel
Remote only
4 - 20 yrs
₹20L - ₹60L / yr
PLC
Assembly language
Internet of Things (IOT)
Embedded software
Programmable logic controller
+1 more

factorie.io is a digital manufacturing enterprise, connecting disparate data sources to align manufacturing activities in real time, substantially impacting manufacturing throughput. 

 

Operating in an inherently data-rich environment – we seek to be the source of real time intelligence for manufacturing operations by processing and elevating data from machines, ERP and other IT applications. 

 

The company is currently being led by four co-founders with a cumulative management, technology and manufacturing experience of more than 100 years. In place is a dedicated strategic consulting for manufacturers to transition to digital enterprise, ISV partners and pilot clients. As we work towards empowering manufacturers at scale, we are looking for a high caliber IIoT / embedded systems engineer to lead data acquisition from machines. This is a leadership position and you'll be a Co-founder of the Company. All Co-founders are compensated from founders' equity in the Company – and, cash compensation will commence only after completing 12 months association as Co-founder.

 

Nurtured as a product-based technology company, our Co-founder would be someone who considers himself to be a methodical hacker – energized by simply the process of building products that solve meaningful problems. You have a bias for action, taking consistent, incremental and measurable steps towards releases that serve the product’s immediate and long-term needs.

 

If that person is you, we look forward to experimenting and tinkering with the next generation of IoT and data analytics use cases – together. 

 

ASK YOURSELF IF YOU ARE: 

 

Entrepreneurial? Someone who believes it is their time to shine and is tired of operating in a manager's shadow. Have you started-up before – or, even thought about doing so? Tell us your story. 

 

A hands-on craftsman? Someone who loves to build, understands the architecture of complex software applications and frameworks. Do you contribute to opensource projects and / or have you developed / are you developing certain ‘hobby’ applications? We would love to know about them. Do you have an engineering blog we should be following? We are NOT accepting managers for this position, please

 

Disciplined, passionate and obsessive? Someone who needs to solve REAL problems that have potential network implications on how products are manufactured in the world today – democratizing the hitherto ‘privileged’ power of Industry 4.0.

 

THE SKILLS YOU NEED / TECHNOLOGIES WE’RE WORKING ON,

 

CORE:

  • Experience of data acquisition, extraction and normalization from PLCs and sensors with open protocols (OPC-UA, Modbus and MTConnect) + proprietary connectors (for Siemens Sinumerik, Fanuc and Mitsubishi)

 

  • Comfortable building the Edge hardware and software infrastructure - IoT Gateways, IoT Servers installed on Linux or Android (Yocto) forks

 

  • Exposure to low latency connectivity architecture using a combination of Wireless (Cellular, Wi-Fi, Bluetooth, and NFC), and wired (Ethernet) interfaces. Consequently, necessary is an understanding of Profinet and MQTT communication standards.

 

  • In depth knowledge of the architecture of smart manufacturing software components - SCADA, Historian, MES etc.

 

  • Have leveraged a cross-section database types - RDS (Postgres) and / or NoSQL (MongoDB, DynamoDB)

 

  • A fanatical level of thoroughness with the OOP such as C++, JAVA (Spring) as well as the more recent Node.js, Go 

 

FUNDAMENTALS:

  • Strong CS fundamentals. Deep knowledge of math, probability, statistics and algorithms. Delivering full-stack projects from conceptualization to production. Iterating, developing and testing MVPs quickly - therefore identifying opportunities to automate the development cycle to the maximum feasible extent.

 

  • Extensive experience of leveraging (opensource) libraries / solutions, frameworks, APIs, AWS IIoT (or similar) etc., to drive efficiencies in product development. We’re NOT planning to reinvent the wheel.

 

  • Familiarity with deploying and developing in a microservices architecture. i.e., deploying on a containerized (Kubernetes, Docker, ECS, EKS etc.) stack that communicates via REST APIs. Developing while religiously following the CI / CD methodology.

 

  • Trade tools such as PLC simulators, IoT device / sensor simulators, Cucumber, Selenium, GIT, IDEs (ex., Eclipse), JIRA etc., would be almost second nature
Read more
Pune, Bengaluru (Bangalore)
10 - 15 yrs
₹20L - ₹45L / yr
Information security
Security operations
Penetration testing
Security analysis
Cyber Security
+1 more
Security Architectural solutions, designing, Security Analysis, Infrastructure architecture, Application architecture, DevSecOps and cloud understanding, Threat Modelling, Penetration testing, Governance Risk & Compliance
Read more
We are an IT company with dedicated and quality team.
We are an IT company with dedicated and quality team.
Agency job
via Flymedia Technology by Manpreet Kaur
Ludhiana
0 - 3 yrs
₹1L - ₹2L / yr
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Google Adwords
  • Knowledge of various search engine optimization platforms, best practices, and website analytics.
  • Up-to-date on the latest trends and technologies in SEO.
  • Develop and mentor campaign budgets.*
  • *Generate leads from Quality Clicks on Quality Websites.
  • Work on SEO & other initiatives to increase domain reputation & rank.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos