
Roles & Responsibilities:
- Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
- Address customer inquiries, concerns, and issues regarding products or services.
- Guide customers through troubleshooting steps to diagnose and resolve technical problems.
- Analyze customer issues to determine root causes and provide effective solutions.
- Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
- Develop a deep understanding of the company's products or services to effectively assist customers.
- Stay updated on product updates, features, and enhancements to provide accurate information to customers.
- Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
- Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
- Ensure that customer inquiries and issues are handled with high quality and professionalism.
- Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
- Assist in training new team members on product knowledge and support processes.
- Stay updated on industry trends, technologies, and best practices related to technical support.
Requirements
- Job Location: Jaipur, Rajasthan
- Experience: Fresher

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About Root Node
We’re an early-stage startup building intelligent tools for planning, scheduling, and optimization—starting with timetabling and warehouse logistics. Backed by deep domain expertise and a growing customer pipeline, we’re now building our core tech team. This is not just a coding job — it's a chance to build something meaningful from the ground up.
About the job
- Design and implement robust backend systems and APIs using Java or similar backend language and Spring Boot or equivalent frameworks
- Integrate backend services with existing custom ERP systems
- Work closely with the founder on product architecture, feature prioritization, and go-to-market feedback
- Take full ownership of features — from system design and development to deployment and iterative improvements
- Help shape our engineering culture and technical foundations
You're a Great Fit If You:
- Have 3+ years of experience in backend development
- Are strong in Java or similar languages (e.g., Kotlin, Go, Node.js)
- Have solid experience with Spring Boot or equivalent backend frameworks
- Have integrated with ERP or enterprise systems in production environments
- Are comfortable with both SQL (PostgreSQL) and NoSQL (MongoDB)
- Understand REST API development, authentication, Docker
- Have an entrepreneurial mindset — you're excited about ownership, ambiguity, and making decisions that shape the product and company
- Want more than just a job — you want to build, solve, and learn rapidly
What We Offer
- Competitive salary
- High degree of ownership and autonomy
- Ability to shape the tech and product direction from Day 1
- Transparent and fast decision-making culture
- A builder’s environment — solve real-world problems with real impact
Execute marketing campaigns through FB Ads ensuring high ROAS
Optimize campaigns to achieve the best ROI & meet targets
Handle various campaign: conversion, website clicks, traffic, remarketing, etc.
Conduct A/B testing on campaigns to improve ROI
Synopsis
• We are seeking an experienced Node JS Mongo DB Developer to join our development
team.
• As a Node.js MongoDB Developer, you will be responsible for designing, implementing,
and maintaining server-side applications using Node.js and MongoDB.
JOB ROLE :
• Integration of user-facing elements developed by front-end developers with server side
logic
• Writing reusable, testable, and efficient code
• In depth knowledge of node js and Express framework (more frameworks will be
preferred)
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Experience with Elastic search mongo database and SQL
• Strong proficiency with JavaScript.
• in depth knowledge on how JS works.
• Bonus points for experience working with GCP or AWS ecosystem such as Kubernetes,
• Familiarity working with VCS such as Bitbucket, Github/Gitlab
• Experience in automated unit test development practices and design methodologies

Responsibilities
Serve as the first in-depth
point of
contact to our prospects/ customers
and be a true
LambdaTest evangelist
Qualify Convert contacts/
prospects
to
qualified sales appointments by
maintaining a
healthy cadence of calls and emails
Should always prioritize tasks based
on
(prospect’s/ customer’s) response,
interest, and
business needs
CRM hygiene - document all calls/ emails/ activities on CRM system
and provide
appropriate forecast to the sales management
Requirements
2 - 4 years of Sales/ BDR/ Outbound/ Cold Calling experience in SaaS industry is a must
B.Tech in C.S, I.T, or related field is a plus
Fluent in English - written and spoken with a passion for technology
Functional experience in prospecting tools and CRM
platforms, like - Sales Navigator,
Outreach, Zoom info, ZOHO, SFDC etc
Proficient in lead generation and appointment setting
via
cold
calling, email campaigns,
LinkedIn connects, etc
Exceptional prospecting, discovery and qualification skills.
Should be able to connect and develop relationships with
CXO
level executives over the
phone/ con-calls
Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic,
fast-changing environment
Experience working in a rapidly growing, fast-paced organisation selling SaaS solutions to
enterprise companies.
Strong business acumen, ethics and high integrity
- Lead the tech team on daily project development including legacy system refactor and new feature implementation
- At least 4+ years of people management experience.
- Design, build and maintain our trading systems that deal with trade matching, accounting, financial reporting, liquidity, and risk management.
- Articulate a long-term vision for maintaining and scaling our trading systems.
- Liaise with business, product team members, and senior leadership to turn our product and technical vision into a tangible roadmap.
Minimum Qualifications:
- Experience in leading a team to design and build services that are highly scalable and robust.
- 5+ years of professional experience with at least one of the following languages: Go (preferred).
- Solid knowledge of multithreading, enterprise integration pattern, microservice.
- Fluent English speaker.
- Bachelor's degree in a technical field
Nice to have:
- Full-stack experience: knowledge of Javascript React, IOS and Android app development.
- Knowledge of Ethereum-like blockchains.
- Experience in crypto exchange development.
- Experience in building systems in the finance industry.
- Familiar with DevOps work with AWS or GCP
Conditions:
- Do something meaningful; Be a part of the future of financial technology and the no.1 company in the industry
- Fast-moving, challenging and unique business problems
- International work environment and flat organization
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers mid-career
- Competitive salary
- Flexible working hours, Casual work attire
Position description:
We’re looking for a senior full stack developer (MERN) with a proven experience to design and create software. The responsibilities will include coding both on the front and back-end, writing APIs, and React components.
Having an experience of web development using JavaScript, you should be able to create web applications from scratch. The ideal candidate should have experience of working in agile teams.
Primary Responsibilities:
- Participating in the design and creation of scalable software
- Writing clean, functional code on the front- and back-end
- Writing unit tests and fixing bugs or other coding issues
- Develop and manage well-functioning databases and applications
- Write effective APIs and react components
- Perform peer code reviews
Reporting Team
- Reporting Designation: Full Stack Development (KH_PPLS_PE_SPD.Full Stack Development)
- Reporting Department: Software Product Development (KH_PPLS_PE_SPD)
Required Certification/s:
Required work experience
- Industry: IT
- Role: Web Development
- Years of experience: 3 to 6
Key Performance Indicators:
- 3-6 years of industry work experience
- Proven experience as a Full Stack Developer or similar role
- 1+ years of web application development with JavaScript as full stack
- End-to-end full stack experience designing and building scalable applications
- Excellent JavaScript / Typescript skills
- Strong proficiency in React (hooks knowledge is plus)
- Strong proficiency in Nodejs
- Good HTML5 / CSS3 skills with expertise on responsive web design
- Must have development experience in Micro services using NodeJS and TypeScript
- Experience with NoSQL databases such as MongoDB, mongoose, aggregation framework and Redis
- Experience with Web sockets and related frameworks (e.g. Socket.IO)
- Experience in using and developing GraphQL APIs
- Knowledge of code versioning tools such as Git, Mercurial or SVN.
- Open minded to take up any challenge, research and provide solutions –
Required Competencies:
- Great attention to detail
- Testing libraries – jest, testing-library is plus
- TDD / BDD experience is plus
- Experience with AWS, K8S is plus
- Familiar with SDLC methodologies like SCRUM, AGILE, Continuous Integration
Required Skills:
ReactJS, Node.JS, HTML, CSS, Javascript, NoSQL
• Responsible for developing and maintaining applications with PySpark
• Contribute to the overall design and architecture of the application developed and deployed.
• Performance Tuning wrt to executor sizing and other environmental parameters, code optimization, partitions tuning, etc.
• Interact with business users to understand requirements and troubleshoot issues.
• Implement Projects based on functional specifications.
Must-Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good customer communication.
• Good Analytical skills
- Market research, understanding the competitive landscape and tailoring the customer communication accordingly
- Lead generation, customer qualification, Demos and achieving sales closure
- Maintaining the customer interactions on Fresh Sales CRM
- Meeting Quarterly & Annual Revenue Targets
- Total 0-2 year of experience
- Prior experience in selling SaaS (Software as a Service) solution or subscription-based product will be a definite plus
- Excellent written and verbal communication skills.
- Well versed with tools to prepare engaging Business presentations
- Strong knowledge of using LinkedIn and other social media platforms to reach out to prospects
- Self driven








