Technical Support

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Summary

We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.

Key Responsibilities

• Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
• Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
• Containerize applications using Docker and manage deployments with Helm charts
• Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
• Provision and manage infrastructure using Terraform (Infrastructure as Code)
• Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
• Write and maintain Python scripts for automation, monitoring, and operational tasks
• Ensure high availability, scalability, performance, and cost optimization of cloud resources
• Implement and follow security best practices across AWS and Kubernetes environments
• Troubleshoot production issues, perform root cause analysis, and support incident resolution
• Collaborate closely with development and QA teams to streamline deployment and release processes

Required Skills & Qualifications

• 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
• Strong experience with AWS services, including:
• EC2, RDS, OpenSearch, VPC, S3
• Application Load Balancer (ALB), API Gateway, Lambda
• SNS and SQS.
• Hands-on experience with AWS EKS (Kubernetes)
• Strong knowledge of Docker and Helm charts
• Experience with Terraform for infrastructure provisioning and management
• Solid experience building and managing CI/CD pipelines using Jenkins
• Practical experience with Prometheus and Grafana for monitoring and alerting
• Proficiency in Python scripting for automation and operational tasks
• Good understanding of Linux systems, networking concepts, and cloud security
• Strong problem-solving and troubleshooting skills

Good to Have (Preferred Skills)

• Exposure to GitOps practices
• Experience managing multi-environment setups (Dev, QA, UAT, Production)
• Knowledge of cloud cost optimization techniques
• Understanding of Kubernetes security best practices
• Experience with log aggregation tools (e.g., ELK/OpenSearch stack)

Language Preference

• Fluency in English is mandatory.
• Fluency in Hindi is preferred.

Job Summary: We are seeking a dynamic and results-driven IT/Cybersecurity/Analytics Staffing Sales Specialist with a strong background in Recruitment staff Augmentation services selling to Mid& Enterprise Clients . The ideal candidate will have a proven track record of building client relationships, generating new business, and driving revenue growth in the IT/Cybersecurity/Analytics/Product engineering staffing for India/Apac/ksa/uae/Usa Region .

Key Responsibilities:-

Client Acquisition & Account Management: Head hunting - Identify, target, and secure new clients for IT/Cybersecurity/Analytics/Product engineering staffing services. Build and maintain strong relationships with key stakeholders, including HR leaders, hiring managers, and decision-makers in IT/Cybersecurity/Analytics/Product engineering Services companies.

Sales Strategy: Develop and execute a sales plan to achieve revenue targets. Leverage market insights to identify opportunities and position IT staffing solutions effectively with Mid & Enterprise clients for India/Apac/ksa/uae/Usa .

Collaborate with clients to identify skill gaps and provide tailored staffing solutions, including contract, contract-to-hire, and direct placement services.

Networking & Business Development: Attend industry events, trade shows, and networking opportunities to build the company’s presence in the IT and SaaS sectors.

Collaboration & Reporting: Work closely with recruitment teams to ensure client requirements are met with high-quality candidates. Prepare and deliver sales reports, forecasts, and presentations to management. Qualifications & Skills Bachelor’s degree in Business, Marketing, IT, or a related field (preferred). Minimum of 3–10 years of experience in IT IT/Cybersecurity/Analytics/Product engineering staffing sales and SaaS sales.

Proven ability to meet and exceed sales targets and quotas. Strong understanding of IT roles, technologies, and industry trends, especially in SaaS. Exceptional negotiation, presentation, and interpersonal skills.

Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales automation software. Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications Established network of clients in the SaaS or IT industry. Knowledge of workforce management, talent acquisition, and recruitment trends. Experience with MSP (Managed Service Provider) or VMS (Vendor Management System) environments is a plus.

What you'll do:

·         Perform complex application programming activities with an emphasis on mobile development:  Angular, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more

·         Assist in the definition of system architecture and detailed solution design that are scalable and extensible

·         Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible

·         Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework

·         Become a subject matter expert for our mobile applications

·         Deliver amazing solutions to production that knock everyone’s socks off

·         Mentor junior developers on the team

What we’re looking for:

·         Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.

·         A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.

·         A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.

·         Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.

·         Flexible and willing to accept change in priorities, as necessary

Basic Qualifications: 

·         Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University

·         At least 6 years of experience designing, developing, and delivering web applications with Angular, Node, Typescript, IONIC and JavaScript

·         At least 2 years of experience building iOS-based applications utilizing hybrid technologies

·         At least 2 years of experience with AWS and/or Openshift

·         Experience integrating with native device API’s (iOS)

·         Experience with front-end and/or mobile-specific testing frameworks

·         Strong experience in object-oriented design and development

·         Knowledge of building and consuming RESTful APIs

·         Excellent sense of web design, passionate about creating and refining great mobile user experiences.

·         Ability to manage multiple tasks and consistently meet established timelines   

·         Strong collaboration skills

·         Excellent written and verbal communications skills

Preferred Qualifications:

·         Proficient with Apache Cordova framework

·         Built or maintained custom Cordova plugin

• Demonstrable knowledge of native coding background in iOS

·         Understanding of Apple certificate and profile management

·         Experience developing and deploying applications within Kubernetes based containers

·         Experience in Agile and SCRUM development techniques

We are hiring E Commerce Manager/ Digital Marketing Manager for Delhi Location, for a leading pharmacueticals company. if anyone interested apply here

"Responsibilities:

Develop and execute comprehensive digital marketing strategies to increase online visibility, traffic, and conversions.

Manage all aspects of the company's e-commerce platform, including product listings, pricing, promotions, and customer experience.

Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth and optimization.

Lead and coordinate digital marketing campaigns across various channels, including social media, email, display advertising, and search engine marketing (SEM).

Create engaging and relevant content for website, blog, social media, and email marketing campaigns to attract and retain customers.

Monitor key performance indicators (KPIs) and analytics to measure the effectiveness of digital marketing efforts and make data-driven decisions.

Collaborate with cross-functional teams, including sales, product development, and creative, to ensure alignment and consistency in brand messaging and promotions.

Stay updated on industry trends, best practices, and emerging technologies in e-commerce and digital marketing to maintain a competitive edge.

Manage digital marketing budgets effectively, ensuring optimal allocation of resources to achieve desired results.

Stay informed about regulatory requirements and industry standards related to e-commerce and digital marketing practices.

Qualifications:

Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.

Proven experience (5+ years) in e-commerce management and digital marketing, preferably in the Herbal, Ayurveda, or Cosmetic industry.

Strong understanding of e-commerce platforms, digital marketing tools, and analytics software.

Demonstrated expertise in developing and implementing digital marketing strategies that drive results.

Proficiency in SEO/SEM, social media marketing, email marketing, and content creation.

Excellent analytical skills and ability to interpret data to make informed decisions.

Creative thinker with a passion for innovation and staying ahead of industry trends.

Strong communication, interpersonal, and leadership skills.

Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Experience with web development, graphic design, or video production is a plus.

Roles & Responsibilities JOB TITLE: AEM Developer - Senior

RESPONSIBILITIES:

1. Participation in software development and maintenance

processes as per quality requirements, procedures and best

practices applicable.

2. Implementing, optimizing and supervising efficiency of IT

systems in accordance with specific standards, resolution or

escalation of problems, as appropriate.

3. Drawing up technical documentation.

4. Developing knowledge in scope of information technology used.

5. Developing knowledge in scope of best practices and standards

of creating software.

6. Developing soft skills in scope of effective communication and

efficient teamwork, solution presentation and knowledge sharing.

7. Interpreting business cases, preparing specifications and

analyzing functional and technical requirements.

8. Designing solutions and creating documentation, estimating

individual scope of works and time consumption of works.

9. Within the team and project/services, proactively identifying

problems and proposing measures to increase the level of services.

10. Developing knowledge in scope of information technology

used.

11. Developing knowledge in scope of best practices and standards

of creating software.

12. Spreading the knowledge throughout the organization by

educating and supporting less experienced Specialists.

13. Maintaining industry standards and practices in projects.

14. Performing tasks assigned by the superior.

PROFESSIONAL EXPERIENCE& TECHNICAL SKILLS

1. Minimum 3 years of experience in work related to CQ/AEM

development.

2. Minimum 5 years of experience in work related to Java

development in IT sector.

SOFT SKILLS:

1. Independence in performance of tasks assigned.

2. Team and end user communications skills.

3. Skills to acquire knowledge and put it in practice.

4. Work time estimation based on functional or technical

requirements.

5. Recommending employment in the case of reviewing technical

knowledge of candidates in recruitment process.

6. Work time estimation.

7. Designing and supervising implementation of solutions.

SPECIAL QUALIFICATIONS: Nice to have: AEM 6 Developer

certification

Skills Primary Skills –

1. AEM including Sling Models

2. Apache Sling

3. JCR

4. Sightly (must)

Secondary Skills –

1. OSGi (Apache Felix),

2. Java, JavaEE (Servlet, Filter, JSP)

3. Git

4. Junit

5. Maven

6. REST

7. Object Oriented Design Patterns, Basic HTML + JavaScript

Experience Total Experience – 4-6 years

Relevant Experience – 4-6 years

Qualification Required to perform the

Job (Any Certifications if Needed)

Bachelor’s in information technology or equivalent qualifications.

Qualification: BE/B.Tech, M.SC, MCA.

Roles and Responsibilities:

•       Highly motivated Individual contributor.

•       Requirement Analysis and freezing of the scope.

•       Designing of the Architecture and Development approach.

•       Technical Design, Architecture and Landscape documentation.

•       Design and Code Reviews.

•       Subject Matter Expert for development/Architecture related queries.

•        Coordinating the QA(Unit, Integration and System) & BA team.

•       Customer related Queries, issues and Resolutions, Requirement Analysis, clarifications.

•       Identify the right solution and applying the same.

•       Code integrity – with the source control.

Primary Key Skills:

·        Total IT experience of at least 5 yrs spanned mainly over Microsoft range of Products and development platforms.

·        Should have executed at least two large scale projects as .NET Lead.

·        Should have at least 2 yrs. of experience as a Lead.

·        Proven record of handling the development right from Requirement Gathering to implementation and Support.

·        Managing the delivery and leading the team through all stages of the Development.

·        Exposure to Deployment, maintenance and support.

Problem solving and troubleshooting.

Good Communication Skills is a must.

Our Client an E-commerce leader is looking for Customer Service Associate-International Chat Process

Job involves assisting customers in expediting orders and correcting post-sales problems primarily through mail, chat and phone in a fun and fast-paced environment.

Job involves 5 days working along with night shifts.

Qualifications and Attributes

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Excellent English Communication Skill(Verbal & Written)

Currently, we are ongoing a Big Project for which we need an immediate Golang Developer for 6 Months on a contract basis with a strong understanding of quality design, problem-solving, contributing ideas on using the latest technologies etc. This role will involve collaboration with the business partners, product managers and other representatives. We’re looking for a highly skilled Senior Software Engineer to work closely with the product and the open-source community to build the Digirex vision. You’ll join a highly collaborative team working along with talented engineers focusing to be the best in Cloud-native ecosystem. You should also be willing to work with a start-up

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Creating APIs and backend systems
• Scraping sites and creating backend dashboards for data management
• Experience with React.js and native is a plus but not required
• Backend infrastructure management and deployment
• Experience with MongoDB, Express is a plus.