Technical Support at Ezytm Tech · Jaipur · 0 - 1 years · ₹2L - ₹4L / yr · Posted 5 Mar 2025

Roles & Responsibilities:
- Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
- Address customer inquiries, concerns, and issues regarding products or services.
- Guide customers through troubleshooting steps to diagnose and resolve technical problems.
- Analyze customer issues to determine root causes and provide effective solutions.
- Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
- Develop a deep understanding of the company's products or services to effectively assist customers.
- Stay updated on product updates, features, and enhancements to provide accurate information to customers.
- Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
- Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
- Ensure that customer inquiries and issues are handled with high quality and professionalism.
- Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
- Assist in training new team members on product knowledge and support processes.
- Stay updated on industry trends, technologies, and best practices related to technical support.
Requirements
- Job Location: Jaipur, Rajasthan
- Experience: Fresher

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Key Responsibilities
• Own and drive the product roadmap for data and AI-powered features end-to-end
• Translate complex data and AI capabilities into simple, intuitive product experiences for brands and creators
• Collaborate closely with data engineers, ML engineers, and business teams to define and deliver product requirements
• Define product metrics and success criteria — including data quality, model accuracy, and user engagement
• Identify gaps in existing data pipelines and work with engineering to build scalable solutions
• Conduct user research, competitor analysis, and market mapping to inform product decisions
• Prioritise features and manage the product backlog with a strong data-driven approach
• Work with the AI team to evaluate and integrate LLM and GenAI capabilities into the product
Must-Have Skills
• Total experience of 2–3 years with at least 1–2 years in data engineering or data analytics
• Transitioned into or actively pursuing a product management role
• Strong understanding of data pipelines, ETL processes, SQL, and data modelling
• Ability to write and interpret data queries to inform product decisions
• Excellent communication and stakeholder management skills
• Strong product thinking — ability to break down complex problems into simple product solutions
Roles & Responsibilities
- Develop and execute integrated marketing campaigns and content strategies across digital platforms
- Identify trends, creator opportunities, and audience behaviour to inform content direction
- Translate market insights into actionable content strategies
- Manage visual storytelling and brand narrative across Instagram, YouTube, LinkedIn, and emerging platforms
- Craft compelling copy and communications that align with brand voice
Ideal Candidate
1Strong Content Strategy / Social Media Strategy Profile from D2C / Consumer Brands
2Mandatory (Experience 1): Must have 4+ years of experience in content strategy, brand marketing, social media strategy, or creative planning.
3Mandatory (Experience 2): Must have hands-on experience handling social media platforms including Instagram, Twitter/X, and LinkedIn.
4Mandatory (Experience 3): Must have experience developing content strategies and deciding what type of content should go across different social media platforms.
5Mandatory (Experience 4): Must have experience creating monthly content calendars and planning content for social media platforms.
6Mandatory (Skill 1): Must have a strong understanding of digital culture, current social media trends, and content formats.
7Mandatory (Skill 2): Must have a strong understanding of Instagram Reels, trends, and social-first content.
8Mandatory (Skill 3): Must have strong communication, copywriting, content planning, brand storytelling, and content ecosystem understanding.
9Mandatory (Industry): Must have experience with D2C / consumer brands. Experience in fashion, beauty, lifestyle, or consumer brands
Job Details
- Job Title: Assistant Manager - Administration
- Industry: Hospitality
- Function - Administrative
- Experience Required: 6-8 years
- Employment Type: Full Time
- Job Location: Gurgaon
- CTC Range: Best in Industry
Preferred Skills: Office Administration & Facilities Management, Corporate Travel Management (Domestic & International) + Hotel Bookings, Vendor Management, Procurement & Cost Control, Pantry Management & Housekeeping Staff Supervision, Office Events & Employee Experience Support, Front Desk, Courier & Visitor Management, Governance, Reporting & Process Improvement, Provide calendar management for CEO & CFO
Criteria
1. Must have at least 5 years of experience in Office Administration & Facilities Management
2. Must have handled Corporate Travel Management (Domestic & International) + Hotel Bookings
3. Must have experience in Vendor Management, Procurement & Cost Control
4. Should have handled Pantry Management & Housekeeping Staff Supervision
5. Should have experience in providing calendar management for leadership team like CEO & CFO
Job Description
Office Administration & Facilities Management
• Own end-to-end office operations ensuring a clean, safe, organised and employee-friendly workplace.
• Manage office assets, stationery, supplies and consumables; maintain inventory controls and timely replenishment.
• Coordinate all facility maintenance (electrical, plumbing, HVAC, internet, printers, AMC services, etc.) through vendors.
• Ensure timely resolution of workplace issues raised by employees; track closure through a tracker.
• Drive adherence to workplace policies (visitor management, access control, safety protocols, hygiene standards).
• Coordinate office layout requirements, seating changes, and workspace readiness for new joiners.
Corporate Travel Management (Domestic & International) + Hotel Bookings
• Manage end-to-end travel arrangements: flight/train bookings, hotel bookings, local transport and itinerary coordination.
• Handle international travel requirements including visa documentation, invitation letters, insurance, forex, and compliance.
• Coordinate with travel partners / portals; ensure cost-effective options and timely confirmations.
• Maintain travel trackers, reconcile expenses, and ensure policy adherence.
• Support timely reimbursement documentation and closure.
Vendor Management, Procurement & Cost Control
• Identify, onboard and manage vendors for housekeeping, pantry, security, maintenance, courier, cab, hotels, etc.
• Negotiate commercial terms, renewals and AMCs to ensure best value and service levels.
• Maintain vendor database, contracts, invoices, SLAs and performance scorecards.
• Raise POs / approvals as per internal process and coordinate timely payments with Finance.
• Track monthly administrative spends vs budget and highlight variances with corrective actions.
Pantry Management & Housekeeping Staff Supervision
• Manage pantry operations including vendor coordination, supplies, hygiene and service standards.
• Supervise housekeeping staff / agency; define daily checklists and ensure consistent cleanliness standards.
• Ensure meeting rooms, workstations and common areas are maintained at all times.
• Coordinate periodic deep cleaning, pest control and hygiene audits
Office Events & Employee Experience Support
• Plan and execute office events such as townhalls, celebrations, leadership visits, workshops, and engagement activities.
• Coordinate logistics including venue setup, catering, gifts, vendor arrangements and on-day execution.
• Support corporate gifting requirements for leadership, employee milestones and business needs.
Front Desk, Courier & Visitor Management
• Manage visitor handling ensuring a professional welcome experience and adherence to access and security protocols.
• Handle incoming/outgoing couriers (domestic & international), tracking, and customs documentation (where required).
• Maintain courier registers and ensure confidentiality of sensitive shipments.
Select HR Operations Support (as required)
• Support People team with operational HR tasks such as onboarding logistics, ID cards/access, background verification coordination, joining kits and policy sign-offs.
• Assist with HR documentation, vendor coordination (medical, insurance, training, etc.) and employee helpdesk support.
• Support coordination for HR calendars (training sessions, inductions, engagement initiatives) and follow-ups.
Governance, Reporting & Process Improvement
• Build and maintain admin trackers: vendor SLAs, housekeeping checklist, pantry supplies, travel logs, inventory and expense tracker.
• Review processes periodically and propose improvements to reduce cost, improve employee experience and strengthen controls.
• Maintain confidentiality and professional conduct while handling sensitive information.
Provide calendar management for CEO & CFO
• Manages complex calendars, schedule and prioritize meetings, appointments, and travel arrangements for the CEO and CFO
• Manage conflicting schedules and adjust plans as necessary
Handling Critical Communications
• Act as a liaison between the CEO, CFO, and other departments within the organization
• Coordinate and communicate with the international team for various things such as events, travel, calendar management, and other matters
• Respond to phone and email inquiries with professionalism and discretion
• Handle sensitive information and maintain confidentiality at all times
• Draft and distribute corporate communications as necessary
Experience:
7+ years of experience in Office Administration, Facilities Management, Travel Management, etc.
About the Role
We are seeking a Senior Technical Developer to take full ownership of our Dynamics 365 environment. This is a role for a "Technical Heavyweight" who can design scalable services, solve complex architectural puzzles, and mentor the next generation of developers. You will be responsible for the end-to-end technical health of our Project Operations (PO) and Project Service Automation (PSA) solutions.
Key Responsibilities
- Scalable Engineering: Design and maintain high-traffic services on the D365 platform.
- Architectural Design: Convert complex business needs into deep system-level specifications.
- Technical Ownership: Lead the entire delivery cycle—from technical specs and coding to creating runbooks.
- Code Excellence: Perform rigorous code reviews and implement unit testing to ensure high-quality releases.
- Documentation: Write precise technical guides for all configurations and custom code.
- Mentorship: Act as a coach for intermediate developers, promoting industry best practices and clean code.
- Agile Collaboration: Partner with cross-functional teams to define user stories and development estimates.
Requires Technical Skills
- Core Development: Expert-level C# and advanced Plugin Development.
- Azure Integration: Proficiency in Azure Functions and API Integration with CRM.
- Automation: Deep knowledge of Cloud Flows (Power Automate) and Custom Workflows.
- API Mastery: Experience with SharePoint Web API and D365 CRM/CE API development.
- Product Knowledge: Extensive experience with D365 Project Operations (PO) and Project Service Automation (PSA).
- Good to Have / Preferred
- Power Platform: Experience with Custom Connectors and Canvas App development.
Qualification
- Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
- Professional Background: Significant tenure as a D365 Consultant with a focus on Technical Architecture.
- Certifications: Microsoft Certified: Power Platform Developer Associate or D365 Finance and Operations Apps Developer.
This role is physically based out of Mauritius and will require you to relocate to Mauritius. Relocation expenses like air tickets/work visa/permit/shared accomodation/medical insurance/daily travel costs will be borne by the company
The role of a senior java developer is to ensure high quality software development and delivery to the end client.
As senior software developer, you shall be the technical SME on the project and ensure that the team abide by the quality standard set on the project.
On the Java Expertise Center, you shall be contributing to the knowledge building committee where you will be coaching juniors and demy students
Key Skills:
Very good knowledge in Java (at least from Java 8).
Good knowledge of Spring boot
Experience with JPA/Hibernate
Experience in middleware such as MessageQueues
Experience with REST interfaces and GRPC
Experience with modern agile software development (Continuous Integration)
Experience in securing APIs
Knowledge in design patterns
1. Software Development
Act autonomously in the delivery of tasks of simple to high complexities on projects.
Participate actively with team members to reduce risks related to tasks and activities.
Ensure deliveries (code, documentation, release notes) are executed within set quality standards and processes.
Understand and apply standard methods, tools and processes in daily tasks.
Participate in sprint backlog estimation.
2. Team coaching & technical reference on project.
Work with the team architect to help coach team members and ensure they
abide by the technical standards set on the project.
Coach new joiners and accompany them technically & functionally on the
project.
Be the technical reference on the project, besides the architect.
Communicate technical KPI to your project manager.
Review code contributed by team members, ensuring adherence to coding standards, best practices, and quality standards.
Act as a coach or trainer and contribute actively to the Java Expertise Center.
A commitment to continuous learning and staying updated with industry trends and best practices
Participate in budget auditing activities as required by direct report in the capacity of a Developer
Key Dimensions:
Ability to monitor unit test coverage and ensure team abide by same standard (Standard unit test coverage
of 60% on new and overall codes)
Ensures Sonar analysis of project is as per quality gate and any deviations are tackled by the team
Ensuring highest quality delivered to client.
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Experience : 5 years
Must-have:
• Highly skilled in Python and PySpark
• Have expertise in writing Glue jobs ETL script, AWS
• Experience in working with Kafka
• Extensive SQL DB experience – Postgres
Good-to-have:
• Experience in working with data analytics and modelling
• Hands on Experience of PowerBI visualization tool
• Knowledge and hands-on on version control system - Git Common:
• Excellent communication and presentation skills (written and verbal) to all levels
of an organization
• Should be results oriented with ability to prioritize and drive multiple initiatives to
complete work you're doing on time
• Proven ability to influence a diverse geographically dispersed group of
individuals to facilitate, moderate, and influence productive design and implementation
discussions driving towards results
Shifts - Flexible ( might have to work as per US Shift timings for meetings ).
Employment Type - Any
Business Development Executives (Only Male)
Location: Vapi Valsad and Vadodara
Responsibilities
- Develop Local sales strategies for market penetration for Domestic and International Tours.
- Researching and identifying sales opportunity, generating leads, target identification.
- Build new client’s database of Retail and Corporate Clients.
- Identify opportunities for campaigns and services that will lead to an increase in sales.
- Expanding business in the given territory.
- Promote the company's products/ services.
Desired Candidate
- looking for candidates who have min 0-2 years of sales and marketing experience, Tours / Tourism Sales experience( desirable )
- Well aware of local region and areas.
- Good contacts and database of retail and corporate clients
- Proactive and good communication skills
Qualification: Any Graduate/PG, MBA Marketing (desirable)
ENTERPRISE SALES EXECUTIVE
The Enterprise Sales Executive reports to the Manager of Sales and is responsible for driving new revenue through targeted accounts. The ideal candidate should have experience in enterprise software and/or SaaS sales. This role will drive revenue growth by identifying and working on targeted accounts throughout the entire buyer’s journey. The individual must be able to comfortably engage with all levels of prospects, across multiple industries, using all available mediums including phone, email and social media. Experience in Fashion, Apparel, Uniform, and Workwear verticals is a must. The ideal person will be a self-starter, with strong attention to detail and the ability to work in a fast-paced environment.
Primary Responsibilities
- Execute a sales prospecting plan to penetrate target accounts and capture significant market share within identified industries.
- Source new sales opportunities through creative outbound prospecting and limited inbound lead generation
- Build relationships with key decision-makers across all accounts
- Effectively deliver product demonstrations to prospects/customers to showcase the value of Industry Intelligence
- Serve as a trusted advisor to prospects/customers to achieve desired business outcomes
- Remain knowledgeable of the company's products/services to support prospect and customer needs
- Drive event attendance for webinars, trade shows/conferences, executive dinners and other events. Meet and exceed quarterly and annual quotas
- Passionately support our commitment to creating an outstanding experience for our prospects and customers
- Disciplined use of Zoho.com (CRM) to record all communication with each lead, contact and account
- Work effectively with other team members (including AI team) and throughout the organization
Minimum Qualifications
- Bachelor's degree, preferably in business administration, marketing, or a technical discipline
- 2 to 3 years in an enterprise sales role in Fashion, Apparel, and Uniform vertical is a must (in North America / EMEA a definite plus) and good to have some experience in software / SaaS selling.
- Experience delivering product demonstrations to create value
- Experience generating proposals in PowerPoint (with the help of in-house graphics)
- Proven track record of quick learning and exceeding set goals (MUST)
Competencies
- Excellent verbal and written communication skills (MUST)
- An organized, detail-oriented individual capable of meeting quarterly and annual results
- Proven success in executing outbound targeted sales programs to achieve desired results
- Experience engaging with prospects through B2B selling efforts
- A team player who performs well independently
- Must be a confident, adaptable self-starter who thrives in an empowered, fast-paced environment
Location
Mirrorsize is a registered corporation with the State of New Jersey, USA. This role is based in Noida and will require travel to North America, and EMEA. You must have a valid passport.
Benefits
In addition to salary and bonus, the company also offers monthly commissions/incentives for meeting targets. You will also earn incentives for meeting your annual targets. The company offers travel allowance for international travel and other benefits.
Company
At Mirrorsize, our endeavour is to eliminate the need for physical body measurement and to minimize the chances of incorrect measurements using cutting-edge AI and Computer Vision technology to measure the human body accurately. Headquartered in New Jersey and is a recognized leader in AI-enabled solutions for the fashion and healthcare industries. We truly believe that AI can be disruptive, and transformational and can bring meaningful change in the supply chain of fashion, apparel, healthcare, and fitness industries.
Read more about Mirrorsize at
Minimum 4 to 14 Years OTM Technical / Functional experience
- Must have functional and techno-functional experience in OTM implementation and/or have supported projects dealing with these systems, and/or have worked on OTM Cloud
- Must have strong technical and functional knowledge of the latest OTM Application
- Must have knowledge of preparing mapping document to interface OTM system with EDI, WMS, order management and finance systems, and be able to translate the functional specifications into design specifications for the Offshore Delivery Centre
- Must have ability to write SQL statements for automation agents and other technical topics
- Hands on experience on JSPX/XSL will be additional advantage.
- Experience in end-to-end OTM life cycle/implementations/up-gradation and OTM architecture will be preferred
- Develop and execute engineering strategy (including technology architecture, development stack, scalability, security etc.) of all our SaaS solutions while keeping in mind needs of business as usual and evolving product feature requirements
- Lead the engineering team and ensure good delivery management to deliver the product roadmap with high speed and quality
- Innovation – explore available technologies that may be useful to our context and run experiments and POCs to evaluate before adoption
- Bring automation and best practices to code management, testing and build & deployment processes
- Solve the most complex issues/initiatives through hands-on development
- Help the team members in resolving difficult technical issues
- Be a champion of engineering excellence: establish team metrics for measurement of engineering and operational excellence. Implement a consistent, regular process for assessment and improvement
- Provide thought-leadership to fellow team members by working as a guide and mentor to the rest of the team members
The Benefits:
- Best in Industry Remuneration
- Attractive ESOP opportunity with huge potential upside
- Cutting edge technologies with always something new happening
- Start-up culture with full ownership and freedom
- Fully flexible hours and work from anywhere
- Super-fun work environment and colleague
Key Skills Needed:
- Microservices, Spring Boot, Core Java, Struts 2.0, JPA & Hibernate
- Hands-On experience in relational databases (MySQL Preferred)
- Experience in Data warehousing & Analytics
- Hands-on exposure in mobile application developmen
Qualifications
- B.E. / B.Tech from Tier 1 Institute










