Cutshort logo
Ezytm Tech logo
Technical Support
Ezytm Tech
Technical Support
Ezytm Tech's logo

Technical Support

at Ezytm Tech

Agency job
0 - 1 yrs
₹2L - ₹4L / yr
Jaipur
Skills
Technical support

Roles & Responsibilities:

  • Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
  • Address customer inquiries, concerns, and issues regarding products or services.
  • Guide customers through troubleshooting steps to diagnose and resolve technical problems.
  • Analyze customer issues to determine root causes and provide effective solutions.
  • Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
  • Develop a deep understanding of the company's products or services to effectively assist customers.
  • Stay updated on product updates, features, and enhancements to provide accurate information to customers.
  • Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
  • Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
  • Ensure that customer inquiries and issues are handled with high quality and professionalism.
  • Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
  • Assist in training new team members on product knowledge and support processes.
  • Stay updated on industry trends, technologies, and best practices related to technical support.

Requirements

  • Job Location: Jaipur, Rajasthan
  • Experience: Fresher



Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Infosys
at Infosys
1 video
2 recruiters
Agency job
via SRS Infoway by Krishna Jothi R
India
12 - 15 yrs
₹1L - ₹18L / yr
FSCM

Total Yrs. of Experience

12+

 

Relevant Yrs. of experience

12 years

 

Detailed JD (Roles and Responsibilities)

Role – SAP AR/FSCM Expert

  • Proven ability to engage with business process owners to understand the business needs and priorities, lead requirement gathering and analysis, and design solutions
  • In depth knowledge of AR/FSCM (Collections, Dispute, Credit Management) along with upstream processes
  • Solid SAP configuration experience in: FI (GL, AR), FSCM, integration with SD, incoming payments matching.
  • Experience in implementing large and complex SAP Projects, solution build, configuration and delivery to meet business requirements. 
  • Expert hands-on experience in developing WRICEW based on business requirements
  • Preferred to have experience in cash matching apps e.g. FS2 Auto bank
  • Preferred to have experience with middleware e.g. SAP PO and API technologies

Preferred to have experience with SAP Solution Manager

 

Mandatory skills

FSCM


Desired/ Secondary skills

FICO and FSCM


Domain

Finance


WFO/WFH/Hybrid WFO

Hybrid

Read more
FixityEDX
Ayesha Tabassum
Posted by Ayesha Tabassum
Hyderabad
1 - 2 yrs
₹2L - ₹3L / yr
Stakeholder management
Client Management
meeting co-ordination
Calendar Management
Document Preparation

Job Title: Executive Assistant to the CEO

Location: Hyderabad

Experience Required: 1-2 years in an executive support role


Job Summary:

We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to the CEO. The ideal candidate will have at least 2 years of experience in managing executive schedules, coordinating meetings, and handling stakeholder relationships. This role demands a detail-oriented individual who is experienced in project management, document handling, and task tracking, with the ability to work in a fast-paced, dynamic environment. Experience in client management, social media handling, and process management is a plus.

Key Responsibilities:

  • Calendar & Schedule Management:
  • Organize and manage the CEO's daily schedule, including meetings, appointments, and events.
  • Prioritize the CEO’s tasks and schedule based on urgency, importance, and stakeholder needs.
  • Handle last-minute changes in the schedule efficiently and with professionalism.
  • Meeting Coordination & Communication:
  • Arrange and coordinate internal and external meetings, ensuring proper agenda preparation, briefings, and timely follow-ups.
  • Send timely reminders for meetings and tasks to the CEO and relevant stakeholders.
  • Communicate effectively with clients, stakeholders, and cross-functional teams to facilitate smooth operations.
  • Client & Stakeholder Management:
  • Manage client relationships and communications, ensuring strong and proactive interactions with key stakeholders.
  • Coordinate with departments to facilitate cross-functional collaboration and manage client expectations.
  • Task Prioritization & Project Management:
  • Track the CEO's ongoing projects and tasks using project management tools (such as Trello, Asana, Monday.com, etc.).
  • Maintain task lists, set deadlines, and ensure timely follow-up to meet project goals and company timelines.
  • Develop and maintain Standard Operating Procedures (SOPs) for operational processes and legal documentation.
  • Assist in document segregation, proofreading, and analysis, ensuring accuracy and compliance.
  • Social Media & Communication:
  • Handle the CEO’s high-profile social media accounts, ensuring content is aligned with the company’s brand and reputation.
  • Oversee social media content planning, proofreading posts, and ensuring consistency across platforms.
  • Document Preparation & Reporting:
  • Prepare reports, presentations, and proposals for internal and external stakeholders.
  • Ensure all documents are well-organized and stored for easy retrieval.
  • Experience in creating and maintaining analytical dashboards to provide data insights to the CEO.
  • Legal Documentation & SOP Development:
  • Support the CEO with legal documentation processes, review of contracts, and document segregation.
  • Develop and update Standard Operating Procedures (SOPs) as required to ensure consistency in operations.
  • Cross-departmental Communication:
  • Act as a liaison between the CEO and different departments to ensure processes run smoothly.
  • Manage cross-departmental communication to facilitate better collaboration on key projects.
  • Contact Management:
  • Maintain an organized list of business contacts, stakeholders, and clients.
  • Ensure the contact database is regularly updated and easily accessible for business use.


Key Skills and Qualifications:

  • 2+ years of experience in an Executive Assistant or similar role, preferably with exposure to client and stakeholder management.
  • Bachelor’s degree or relevant certification preferred.
  • Proficient in project management tools (e.g., Asana, Trello, Monday.com) and office tools (MS Office Suite, Google Workspace).
  • Strong organizational and multitasking skills with the ability to prioritize tasks based on urgency and importance.
  • Experience in client relationship management, document preparation, and proofreading.
  • Knowledge of social media management and handling high-profile social accounts.
  • Experience in creating presentations, proposals, and reports.
  • Strong verbal and written communication skills with the ability to communicate effectively with internal teams and external clients.
  • Exceptional attention to detail and the ability to meet deadlines consistently.
  • Experience in developing and maintaining SOPs and handling legal documentation is a plus.


Why Join Us:

  • Gain exposure to high-level decision-making processes while supporting the CEO directly.
  • Opportunity to work in a dynamic, fast-paced environment with opportunities for personal and professional growth.
  • Competitive salary and benefits package.


Read more
Embedos
at Embedos
2 candid answers
1 video
Mihir Oka
Posted by Mihir Oka
Mumbai
1 - 2 yrs
₹4L - ₹6L / yr
skill iconPython
skill iconC
Embedded Systems
Linux/Unix
Embedded software
+7 more

Embedos is looking for super heroes, who can help us succeed in our endeavour of becoming a beacon for providing problem solving Industrial IoT Solutions.


Location: MUMBAI

VACANCY: 3 - 4


Embedos makes Controllers –Interface devices and cloud based Software solutions for Remote Monitoring and Control, Industry 4.0 Applications.


We are looking for Engineering super heroes, who have a flare and interest in Core hardware / firmware / embedded software/ Networking and web technologies.


We would want engineers who have wide interests and want to work on multiple specializations. Functions in the embedded domain

• Hardware design small signal /Tele communication/interface electronics/Digital /Latest Microprocessors STM , ESP ,interfaces , I2C, SPI / Peripherals / Schematics /PCB Routing

• Programming languages for embedded devices respective IDEs s, debugging systems

• RTOS, Real time programming concepts.

• Linux Kernel programming, peripheral drivers.

• Communication protocols like Modbus, CAN, OPC other industrial protocols.

• Open source software, documentation, versioning systems.

• Web technology, Web applications, Networking technology, Cloud Interfacing.


We invite you to come and join in our Core team to make this endeavour a success and share the rewards.


Embedos is looking for Super Heroes to work on cutting edge technology involving interfacing IoT enabled Firmware, cloud computing software, generating exciting user interfaces, developing API’s, designing web app architectures, deploying re - usable code and the works.

Read more
Code Vyasa
Mahima Paliwal
Posted by Mahima Paliwal
Bengaluru (Bangalore)
3 - 5 yrs
₹13L - ₹15L / yr
Engineering Management
skill icon.NET
skill iconC#
MVC Framework
Web API
+1 more

Looking for a .Net Core Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 3+ yrs. of experience in .Net


There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024


Requirements:

  1)Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

  2)Minimum of 2 years of experience as a .Net Developer

  3)Proficiency in MVC Framework, WEBAPI, Webform, C#,sql queries

  4) Aptitude for learning new technologies quickly.

  5)Good problem-solving and analytical skills.

What We Offer:

  1) Glassdoor rating of 4.8, indicating high employee satisfaction.

  2) Free healthcare benefits.

  3)Strong focus on upskilling and professional development opportunities.

  4)Diverse and inclusive work environment.

  5)Competitive compensation and benefits package.

  6)Emphasis on maintaining a healthy work-life balance.

Read more
Mobile Programming India Pvt Ltd
at Mobile Programming India Pvt Ltd
1 video
17 recruiters
shital patwal
Posted by shital patwal
Bengaluru (Bangalore), Chennai, Mohali, Panchkula, Pune
3 - 5 yrs
₹9L - ₹12L / yr
Appium

Job description for Mobile Automation (Java + Appium)


- 3-4 years of experience in Mobile Automation using Appium.


Requirements :


- Must have strong knowledge of the programming language (Java).


- Strong knowledge of java collections


- Must have string knowledge in oops concept;


- Experience of Appium is Must


- Familiarity with JIRA, GIT, and databases.

Read more
Globalshiksha.com
at Globalshiksha.com
5 recruiters
Ravi Shankar
Posted by Ravi Shankar
Bengaluru (Bangalore)
2 - 8 yrs
₹4L - ₹8L / yr
Graphic Designing
Here’s what you will do:

1. Understand creative briefs and generate unique ideas
2. Act as an active contributor to brainstorming discussion
3. Thinking of interesting clutter breaking ideas and its execution
4. Must have the ability to ideate, evolve content and refer to relevant design touch-points
5. Ideation and execution of the design
6. Ability to deliver work as per timeline requirement
7. Act upon feedback and make necessary changes that meet the brief
8. Explore a variety of techniques and evolve solutions that lead to improvement in consumer impact

Here’s what you should have:
1. Candidates from NID/NIFT
2. Well versed in basic graphic design software - Adobe Photoshop, Adobe Illustrator, After Effects etc.

You should apply if you:
1. Love taking ownership of your work and enjoy the creative freedom that comes with it
2. Aren’t scared to dream big, think scale, and chase big hairy audacious goals
3. Want to work in a free, flexible, and performance-driven environment
4. Are a scientist at heart - Try, test, validate, implement, scale. Run experiments!
Read more
Casa2 Stays Pvt Ltd
at Casa2 Stays Pvt Ltd
5 recruiters
Rahul Yadav
Posted by Rahul Yadav
Gurugram
2 - 6 yrs
₹8L - ₹13L / yr
skill iconJavascript
skill iconRedux/Flux
About the role
 If you are interested in creating a user-friendly environment by writing code and moving forward in your
career, then this job is for you.
 Building highly optimised reusable components for maximum performance across a vast array of devices.
 Translating designs and wireframes into high quality code.
 Troubleshoot and debug to optimize performance.
 Support the entire application lifecycle (concept, design, test, release and support).
 Write automated tests to ensure the product is of the highest quality.
 Experience with Continuous Integration.
 Ability to work independently in a fast-paced environment.
Required Skills
 Minimum 2 years working experience on Front-end technologies like React, Webpack/Rollup, CSS, Node.js,
Object oriented JS, CSS in JS, TDD etc.
 Strong proficiency in JavaScript, including DOM manipulation and the JavaScript Object Model.
 Thorough understanding of React Js and its core principles.
 Experience with popular React Js workflows (such as Redux)
 Experience with data structure libraries (e.g., Immutable.js)
 Knowledge of Isomorphic React, Server Side Rendering, Chunk Splitting etc.
 Familiarity with RESTful APIs to connect Mobile applications to back-end services
 Familiarity with modern front-end build pipelines and tools. Experience with common front-end
development tools such as Babel, Webpack, npm etc
Read more
Cognicept
at Cognicept
1 video
1 recruiter
Abhinandan Karki
Posted by Abhinandan Karki
Bengaluru (Bangalore)
0 - 5 yrs
₹1L - ₹3L / yr
Technical support
Customer Support
Customer Service
Job Description:
Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.

Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.

Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.
Read more
Aviabird Technologies
Pune
1 - 4 yrs
₹3L - ₹6L / yr
skill iconPHP
MySQL
skill iconJavascript

- Profound knowledge about state-of-the-art technologies and standards (PHP, MySQL, JavaScript, HTML5 and CSS, AJAX, JQuery, XML, and Linux) 

Experience with web services and Various frameworks (CakePHP, Symfony, ZEND, Laravel, etc) -


Capability to create an extension or module.

- Must be able to work on own initiative as well as part of a team 
- Experience in a structured development environment 
- Strong knowledge of Core PHP Skills & object-oriented programming (OOP) Has knowledge of any one of Git, BitBucket, SVN, etc. code management repositories. 
- Immediate joiner prefer. 
- Total Exp - 2+ to 4 years 
- Notice period - not more than 30 days


Responsibilities and Duties -

You will be taking ownership of a big project already in production. This project already has 25L registered users.

Read more
Factspan
at Factspan
3 recruiters
Ramya S
Posted by Ramya S
Bengaluru (Bangalore)
4 - 10 yrs
₹5L - ₹37L / yr
R
MS-Excel
SAS Analytics
• 4-6 yrs of experience into Marketing/Retail/Social Media/Supply Chain/Loyality Analytics • Bachelor’s or Master’s degree in Economics/Statistics/Econometrics/Mathematics/Engineering and Operations Research • Ability to think: Possess strong analytical/logical thinking skills. • Strong structured problem solving skills • Experience with statistical software such as SQL, R, etc • Excellent skills in writing SQL, PLSQL & stored procedures. • Experience working with US clients • Excellent MS skills to present data tables and charts • Proven experience in MS Excel, VBA & Tableau for reporting and visualization of data analysis.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos