
Roles & Responsibilities:
- Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
- Address customer inquiries, concerns, and issues regarding products or services.
- Guide customers through troubleshooting steps to diagnose and resolve technical problems.
- Analyze customer issues to determine root causes and provide effective solutions.
- Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
- Develop a deep understanding of the company's products or services to effectively assist customers.
- Stay updated on product updates, features, and enhancements to provide accurate information to customers.
- Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
- Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
- Ensure that customer inquiries and issues are handled with high quality and professionalism.
- Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
- Assist in training new team members on product knowledge and support processes.
- Stay updated on industry trends, technologies, and best practices related to technical support.
Requirements
- Job Location: Jaipur, Rajasthan
- Experience: Fresher

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We are seeking a talented and motivated Backend Developer to join our dynamic team. As a senior Backend Developer, you will play a crucial role in enhancing and expanding our AI productivity tool, working on the intersection of natural language understanding (NLU), event-condition-action (ECA) frameworks.
Key Responsibilities:
- Collaborate with cross-functional teams to design and implement advanced features for our AI productivity tool.
- Innovate and propose creative solutions to enhance the functionality and user experience of the platform.
- Develop back-end components of the AI productivity tool, ensuring performance and scalability.
- Design and implement robust backend services and APIs using Python- Django.
Requirements:
- Bachelor's/Master's degree in Computer Science or a related field.
- Proven experience (3-4 years) as a Software Development Engineer, with a focus on Python- Django
- Strong problem-solving skills and the ability to think creatively.
- Ability to take up different tech stacks.
- Mathematical experience preferred.
- Proficiency in Backend Technologies as well as a basic understanding of Frontend technologies.
Nice-to-Haves:
- Experience with cloud platforms and services.
- Experience with Frontend Technologies.
- Track record of contributing to open-source projects.
- Passion for staying updated on the latest trends in AI and technology.
About the Position:
We are looking for an energetic and self-motivated Marketing Intern to join our growing marketing department. Preferably intern to hire. If you’re an ambitious individual who wants to build a career in social media and content marketing, then we want to work with you.
About EasyEcom:
EasyEcom is an eCommerce enablement platform and is an industry-leading omnichannel order & warehouse management solution for B2C and B2B business management. The SaaS software is currently catering to several eCommerce businesses and multichannel retailers like Epigamia, RedTape, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to a 200+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Responsibilities:
- Perform market analysis and research on the latest trends.
- Create high-quality content like blog posts, articles, and social media posts.
- Optimize content for SEO
- Plan and write copies for email marketing campaigns
- Support the marketing team in daily administrative tasks
- Design and present new social media campaign ideas.
- Monitor all social media platforms for trending news, ideas, and feedback.
- Research and evaluate competitor marketing and digital content.
- Contribute to the creation of mock-ups, email campaigns, and social media content.
- Collect quantitative and qualitative data from marketing campaigns
Requirements:
- MBA marketing and internship experience preferred
- Excellent verbal and written communication skills.
- Familiarity with social media platforms.
- Must have a passion for marketing.
- Outstanding multitasking abilities.
- Strong desire to learn along with a professional drive
- Passion for the marketing industry and its best practices
Good-to- have:
- Decent understanding of the latest marketing trends and techniques.
- Excellent knowledge of MS Office
- Familiarity with marketing computer software and online applications (e.g. CRM tools, Online analytics, and Google Adwords)
Job description
Content Developer
- Develop content strategy aligned with short-term and long-term organizational goals
- Create, manage, and deliver engaging training across multiple mediums and multiple learning styles including: face to face, mobile, on-line, video and via other broad reach vehicles
- Create and ensure the content team uses standardized instructional design and style
- Stay up-to-date with technology and e-learning developments and generate new ideas to draw targeted customers attention
- Produce Courses on time and on budget and align those programs with an overall learning outcomes strategy
- Work with SMEs to Identify customer needs and pain points
- Offer training solutions by conducting needs assessment and design appropriate programs to train or retrain personnel
- Utilize authoring tools in E-Learning Technology to build E-Learning courses
Software Knowledge:
Photoshop CC, Adobe Captivate 9, Adobe Audition, Articulate Storyline 360, Adobe Creative Cloud
Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity
Full stack Developer (more front end)
Responsibilities:
- Implement responsive and performant UIs with a user-centered approach with frontend technologies including Angular 2, Javascript(ES 6), Typescript, SCSS, etc
- Build backend REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)
- Write meaningful test cases for frontend & backend platforms
- Integrate our products with 3rd party products/tools/services
- Develop Infrastructure for delivering services using a performance-driven approach, build databases, schedule automated jobs, etc
Ideal Background / Experience
- At least 24 months of diverse experience in web development for product or services-oriented environment with exposure to working production deployments
- Expertise in programming using Python/Javascript or similar scripting languages
- In-depth exposure to technologies used in web-based SaaS products, including REST APIs
- Sound understanding of Postgres and NoSQL databases such as MongoDB
Nice to have exposure to any of
- AWS
- Azure
- ELK
- Object Relational Models (SQLAlchemy, etc)
- Google APIs
- Microservices Architecture Pattern
- NodeJS / ExpressJS
Work from Home, office in Noida
Experience: 2yrs plus
• At least 4 years of hands-on experience with cloud infrastructure on GCP
• Hands-on-Experience on Kubernetes is a mandate
• Exposure to configuration management and orchestration tools at scale (e.g. Terraform, Ansible, Packer)
• Knowledge and hand-on-experience in DevOps tools (e.g. Jenkins, Groovy, and Gradle)
• Knowledge and hand-on-experience on the various platforms (e.g. Gitlab, CircleCl and Spinnakar)
• Familiarity with monitoring and alerting tools (e.g. CloudWatch, ELK stack, Prometheus)
• Proven ability to work independently or as an integral member of a team
Preferable Skills:
• Familiarity with standard IT security practices such as encryption,
credentials and key management.
• Proven experience on various coding languages (Java, Python-) to
• support DevOps operation and cloud transformation
• Familiarity and knowledge of the web standards (e.g. REST APIs, web security mechanisms)
• Hands on experience with GCP
• Experience in performance tuning, services outage management and troubleshooting.
Attributes:
• Good verbal and written communication skills
• Exceptional leadership, time management, and organizational skill Ability to operate independently and make decisions with little direct supervision
As a UI Developer with 2+ years of experience
Strong with Javascript/ Typescript with good understanding of DOM
Experience with UI frameworks such as React/ Angular/ VueJS
Good with CSS/ SCSS/ SASS and handling responsive UI development
Experience using standard UI frameworks such as bootstrap, bulma, material ui etc
Ability to split code into logical components with impetus towards writing reusable components/ styles
Experience with handling state management, separation of layers with the right kind of abstraction
Job Location- Saket Delhi
Roles & Responsibilities:
> Should have 1-2 years of working knowledge experience on Android SDK, XML Parsing, Push Notifications and different Versions of Android to deal with different Screen Size and their compatibilities;
> Working Knowledge on third party libraries such as Google Maps and Barcode Scanners;
> Familiarity with RESTful APIs to connect Android applications to back-end services;
> Development and maintenance of applications aimed at a vast number of diverse Android devices;
> Should be able to create user interface and UX on Android and implement designs as per the requirements;
> Able to work with the remote data via REST and Json;
> Working knowledge of kotlin & basic knowledge about design architecture
> Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies;
> Ability to understand business requirements and translate them into technical requirements.
>Working knowledge experience on Android SDK, XML Parsing, Push Notifications and different Versions of Android to deal with different Screen Size and their compatibilities;
Note:We are looking for someone who can join us immediately.

