
Roles & Responsibilities:
- Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
- Address customer inquiries, concerns, and issues regarding products or services.
- Guide customers through troubleshooting steps to diagnose and resolve technical problems.
- Analyze customer issues to determine root causes and provide effective solutions.
- Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
- Develop a deep understanding of the company's products or services to effectively assist customers.
- Stay updated on product updates, features, and enhancements to provide accurate information to customers.
- Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
- Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
- Ensure that customer inquiries and issues are handled with high quality and professionalism.
- Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
- Assist in training new team members on product knowledge and support processes.
- Stay updated on industry trends, technologies, and best practices related to technical support.
Requirements
- Job Location: Jaipur, Rajasthan
- Experience: Fresher

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AuxoAI is hiring a Senior Applied Scientist to design and deploy production-grade AI agents capable of structured reasoning, planning, and decision-making.
This role focuses on building intelligent agent systems that combine LLM-based reasoning with classical planning, search algorithms, and optimization techniques. The ideal candidate will develop robust agent architectures that operate reliably in real-world environments with constraints around latency, cost, uncertainty, and limited context windows.
You will work on advanced AI systems that power autonomous workflows, decision engines, and tool-driven agent ecosystems.
You will work on problems where existing architectures may not be sufficient, and will be expected to experiment with new approaches that combine machine learning, graph algorithms, and classical AI techniques to build reliable, production-grade systems.
Location - Mumbai/Bangalore/Hyderabad/Gurgaon (Hybrid - 3 Days a week in Office)
Responsibilities:
- Design and architect modular AI agent frameworks incorporating skill decomposition, tool orchestration, and persistent state tracking.
- Implement planning and search algorithms such as Monte Carlo Tree Search (MCTS), beam search, A search, heuristic search, and graph-based planning approaches* to support complex decision-making tasks.
- Develop decision-making loops that balance trade-offs between exploration vs. exploitation, cost vs. accuracy, and latency vs. reasoning depth.
- Build structured memory systems including episodic memory stores, semantic memory layers, and vector-based memory with optimized retrieval strategies.
- Design tool-calling architectures with strong execution validation, retry mechanisms, and failure recovery strategies.
- Develop evaluation frameworks to measure agent performance using task success metrics, rollout simulations, and multi-sample validation approaches.
- Improve agent performance through techniques such as distillation, synthetic trajectory generation, prompt compression, and context pruning.
- Deliver production-ready agent systems that meet operational requirements around reliability, cost efficiency, throughput, and observability.
Requirements
- 2-5 years of experience building machine learning or AI systems in production environments.
- Strong experience implementing search or planning algorithms beyond basic use cases, including tree search or heuristic-based planning approaches.
- Hands-on experience with Monte Carlo Tree Search (MCTS) or related decision-making frameworks.
- Strong understanding of state-space representations, heuristic design, and decision boundary trade-offs.
- Experience building or extensively customizing agent frameworks for real-world applications.
- Hands-on experience designing tool-use or function-calling architectures under practical system constraints.
- Strong Python engineering skills with a focus on scalable and reliable system design.
Nice to Have:
- Experience with reinforcement learning techniques such as policy gradients, value estimation, or reward modeling.
- Experience building multi-agent or collaborative agent systems.
- Experience designing evaluation frameworks for agent robustness and reliability.
- Experience optimizing LLM inference pipelines for latency, throughput, and cost efficiency.
- Familiarity with distributed task orchestration systems and large-scale AI workflow management.
Description :
Job Title : Python Engineer- AI Agents & Code Optimization
Experience : 2+ Years
Employment Type : Full-time
Location : Remote
About the Role :
We are looking for a hands-on Software Engineer to build and improve AI agents that work directly on our production code.
Your core responsibility will be to design and evolve a specialized AI agent that deeply understands our codebase and actively helps make it faster, cleaner, simpler, and cheaper to maintain.
This is not a research role. This is real work on real systems with real business impact.
How We Work :
- Business impact first : Cheaper, Faster, Better
- Simple beats complex always
- Small changes, shipped fast
- You own your work end-to-end
- First question is always : Do we even need this?
- Flat team, zero micromanagement
- Decisions can change adaptability matters
- No long PRDs : one clear goal ? discuss ? execute
- Ship, measure, improve, repeat
What You Will Do :
- Build and use AI agents to optimize, refactor, and remove code
- Feed logs, metrics, and performance data back into AI agents
- Profile applications and identify performance bottlenecks
- Optimize SQL queries and database usage
- Improve deployment pipelines and release processes
- Continuously improve internal AI tooling
- Work closely with infrastructure and production systems
Tech You Should Be Comfortable With :
You dont need to be an expert in everything, but you should be comfortable working with :
- Linux CLI (Required)
- Python
- PHP
- SQL (MySQL or MariaDB)
- Shell scripting
- Large Language Models (LLMs)
What Were Looking For :
- 2+ years of software engineering experience (or strong hands-on projects)
- Solid understanding of performance optimization
- Experience cleaning up legacy or messy codebases
- Practical profiling and debugging skills
- Comfortable working close to infrastructure and deployments
- Automation-first mindset
- Ability to explain technical decisions clearly and simply in English
Nice to Have :
- Experience building AI agents
- Exposure to large or long-running systems
- CI/CD or deployment automation experience
When You Join :
- Career Growth : You are expected to grow into a tech lead, entrepreneur, or highly skilled specialist
- Bleeding-Edge Tech : Hands-on experience with alpha/beta software, cutting-edge infrastructure, and top tier hardware
- Global Exposure : Work with a global team and directly with C-level leadership
- Real Impact : Your code directly solves real user problems and moves the company forward
Main tasks
- Implementation, operating and monitoring of LS system solutions on-premise and in the cloud
- Analysis and sustainable troubleshooting of system failures
- Support in the area of information and IT security
- Maintenance and further development of IT infrastructure in the field of container infrastructure and orchestration as well as on-premise hardware
- Creating system installation documentation
Qualification profile
- Successfully completed training or studies in the field of IT
- Experience in operating on-premise, public, and private cloud solutions
- Young professionals are welcome
- Good English skills
- Knowledge in the following areas
- Citrix Virtual Apps and Desktops
- Citrix ADC VPX
- Virtualization (VMware)
Assist in the recruitment process, including sourcing candidates, scheduling interviews, and conducting background checks.
Support the onboarding process for new hires, ensuring a smooth and seamless transition into the organization.
Maintain accurate and up-to-date HR records, including employee files, attendance records, and employee data.
Collaborate with the HR team to develop and implement HR policies and procedures.
Participate in HR projects, such as employee engagement initiatives, training programs, and performance management.
Conduct research and analysis on HR trends and best practices, and provide recommendations to the HR team.
Provide administrative support to the HR team, including scheduling meetings, preparing reports, and coordinating events.
Ensure compliance with all relevant HR laws and regulations.
Requirements:
Currently pursuing a degree in Human Resources, Business Administration, or a related field.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Proficiency in Microsoft Office, particularly Excel and Word.
Ability to work independently and as part of a team.
Strong attention to detail and ability to handle confidential information with discretion.
Familiarity with HR principles and practices.
Previous internship or work experience in HR is a plus.
About Wokelo:
Wokelo.ai is a Gen-AI platform for investment research and insights. We are reimagining the future of work by unlocking human-like syntheses at scale. Our platform leverages proprietary technology and state-of-the-art LLM models to uncover rich insights and produce high fidelity analysis in minutes (read more about us here).
Wokelo is being leveraged by leading Private Equity, Investment Banks, Corporate Strategy,
Venture capital and Fortune 500 firms. We are headquartered in Seattle with a lean team co-located in the US and India. Our journey has attracted the backing of renowned venture funds and AI pioneers. We are looking for someone to help us scale up the business from 0 to 1.
What is in it for you:
• Opportunity to work in a disruptive first of its kind platform in the Generative AI-SAAS space
• Grow with us as we scale up, opportunity to build a category defining startup
• Work in production grade environment employing various Gen-AI models at scale
• Strong learning curve across NLP, ML models, LLM ops, DevOps, agent architectures, observability platforms
• Compensation and ESOPs commensurate for a founding member
• Remote/flexible work environment with travel relocation options to US/MENA/EMEA regions
Qualifications:
• 2+ years of experience in software development. Demonstrated ability to design customer-
focused, architecturally robust solutions that provide best-in-class software experiences for
our users
• In-depth programming knowledge of Python and Django (proficiency is must have)
• Prior experience in developing a SaaS platform (a strong plus)
• Prior experience in NLP engineering and building ML models (preferred)
• Prior experience in working with SQL/NoSQL databases is preferred
• Tech architecture/DevOps background is preferred, not mandatory
• Basic understanding of LLMs, RLHF, transformers, embeddings
• Strong understanding of Test Automation and integration of Testing with the development
process
• Champion of an engineering culture that emphasizes QA, Agile, DevOps, and CI/CD
• A pragmatic problem-solver who can identify the essence of a problem and deliver simple,
elegant solutions to that problem.
• Hustle attitude to be able to deliver and work on several products/features at the same time.
• Proficiency with distributed systems built on cloud infrastructure (Azure, AWS)
• Micro-services and serverless architecture. Understanding of Docker, Kubernetes
Zycus is looking for Senior Automation Engineer - Testing professional who has delivered rock solid software testing solutions for industry leading enterprises with lean and agile teams
Lead, mentor and provide thought leadership to a team consisting of Test Engineers.
* Work closely with Automation Center of Excellence team and make sure the product automation is always running with the latest guidelines and features.
* Lead with help of in-depth knowledge on Testing processes.
* Has ability to withstand pressure without diluting Testing processes.
* Has understood and adopted effective techniques of parallel testing in agile product development environment.
* Displays very high degree of quality consciousness towards the Product.
* Should be able to demand very high quality work from her/his team members and deliver very high quality solutions to the customers.
* In case of emergency take charge of the situation, drives the team, coordinate with stakeholders.
* Should be able to optimize & effectively manage resources and time.
* Should be able to identify, track and mitigate risks to the product.
* Should be able to work in close collaboration with Product Management and Product Engineering teams.
* Should be able to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
Requirements
- 4 - 8 years of Software Testing & Test Automation experience in S/W Product / Solution development.
- Good working experience in Web/Mobile Automation mandatory. Selenium with Java or JavaScript preferred.
- Experience with BDD would be big plus.
- Proven track record of value addition done to the Product / Solutions through strong QA processes.
- Someone who can be a path setting leader through individual contribution in Testing.
- Strong experience in Manual Testing and Test Automation methodologies.
- Experience in non-functional testing types is big plus.
- Experience in Linux commands/Shell scripting and SQL is big plus
- Experience in Agile development environment is preferred.
- Knowledge of different types of Software Architectures and how they work.
Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Please click here to apply:
https://apply.workable.com/zycus-1/j/1B0A9993AD/" target="_blank">https://apply.workable.com/zycus-1/j/1B0A9993AD/ - Pune
https://apply.workable.com/zycus-1/j/353FA04857/" target="_blank">https://apply.workable.com/zycus-1/j/353FA04857/ - Bangalore
https://apply.workable.com/zycus-1/j/7B766178A0/" target="_blank">https://apply.workable.com/zycus-1/j/7B766178A0/ - Mumbai
Responsibilities:
- PowerPoint presentation editing/creation, extensive graphing and charting in Excel, and general desktop publishing duties.
- Help the business development team in preparing collaterals by editing business presentations to make them client ready.
- Follow design and brand standards.
- Improve and revise graphics file as necessary. Good design principles.
- Work with design team to edit educational material.
- Design and edit expert level PowerPoint presentations.
- Use deep knowledge of Illustrator, Photoshop, Excel and Word.
- Apply creative layout solutions to presentation slides.
- Execute complex and ambiguous edits with minimal direction.
- Support all design decisions with creative, strategic and/or business reasoning.
Mandatory requirements:
- Excellent design skills, and experience with formatting business presentation and documentation
- Team player.
- Preferred experience in Animation, Infographics, and Slide Designing.
- Minimum 1 year of experience of PowerPoint Designing in eLearning content development of educational Industry.
- Well versed in MS Office tools (PowerPoint, Word, Excel & Visio) is of vital importance.
- Having a workable knowledge of Adobe tools is required to work with Photography, Illustrations, etc.
- Should know elements like color theory, typography and layout
- Knowledge of the design principles, document production and print / digital processes.
- Graphics Animations Skill is required
- Typing speed required min 30 WPM in Marathi and English Language.
● You’ve been building the backend for web applications.
● You have experience with any of these backend programming languages --
Python, NodeJS or Java.
● You write an understandable, testable code with an eye towards
maintainability.
● You are a strong communicator. Explaining complex technical concepts to
designers, support, and other engineers is no problem for you.
● You possess strong computer science fundamentals: data structures,
algorithms, programming languages, distributed systems, and information
retrieval.
● You have completed a bachelor's degree in Computer Science, Engineering or
related field, or equivalent training, fellowship, or work experience.
- Contribute to the development of Web Applications Mobile restful APIs.
- Help scale our mobile team processes by practicing "Clean Code" principles for app architecture, branching/versioning, release train, Test Driven Development.
- Advocate for the Web platform e.g: evaluating new frameworks, leading the technical vision at Sri Aurobindo Society
- Deliver applications with enhanced features and capabilities, while also maintaining and continually improving turnaround time and quality
- Mentor and lead a team of developers; Lead code reviews and team meetings
- Keep track and reviews existing projects to identify bottlenecks, bugs, performance issues and involve the team to study and learn from existing projects.
- Proficient in one core codebase (CodeIgnitor, Drupal, Laravel, Magento); Laravel is mandatory
- Thoroughly test work prior to deployment into production.
- Accurately estimate the amount of effort required to complete a task.
- Troubleshoot and fix any issues relating to PHP programs
- Ensure smooth operations of web processes and infrastructure
- Take up system analysis, design, documenting responsibilities, and get it done in time. He/ she should be able to perform code analyzing and reading exercises for current and previous projects
- Good knowledge of STLC, SDLC
- Various manual testing concepts and techniques
- Compatibility testing on various environments
- MS Excel formulas
- Database queries
- Experience in testing agile projects
- Finance and accounting domain knowledge
- Effective Test planning and Test Effort Estimation Skills
- Suggest improvements to enhance the overall user experience of the software.
- Able to deliver bug-free software within the deadline with minimum supervision
- Quick learning capabilities. Young and Dynamic. Work closely with team members, support team










