Roles & Responsibilities:
- Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
- Address customer inquiries, concerns, and issues regarding products or services.
- Guide customers through troubleshooting steps to diagnose and resolve technical problems.
- Analyze customer issues to determine root causes and provide effective solutions.
- Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
- Develop a deep understanding of the company's products or services to effectively assist customers.
- Stay updated on product updates, features, and enhancements to provide accurate information to customers.
- Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
- Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
- Ensure that customer inquiries and issues are handled with high quality and professionalism.
- Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
- Assist in training new team members on product knowledge and support processes.
- Stay updated on industry trends, technologies, and best practices related to technical support.
Requirements
- Job Location: Jaipur, Rajasthan
- Experience: Fresher
Shubham Vishwakarma
Full Stack Developer - Averlon
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Kotlin
JavaJob Title: Android Developer
Experience: 5+ years
Location: Pune
Working Mode: Hybrid
Primary Skills: Android, Java, Kotlin
Good to have: Exp in video streaming tools
Qualification: B.Tech, M.Tech, MCA
Requirements:
· Proficiency in Kotlin programming language (3+ years)
· Experience with Java programming language
· Excellent understanding of design principles and implementation of MVVM
· Excellent object-oriented programming design
· Must know best practices for descriptive variable and function naming for quality of code and comments
· Experience writing unit tests
· Experience with Agile methodologies and Scrum
· Experience working with Git for source control
· Experience working with JIRA
· Experience in creating technical documentation (UML, Sequence, etc.).
· Experience with Agile methodologies and Scrum
· Knowledge in basic design best practices: Single Responsibility; Dependency Injection
· Knowledge and understanding of RESTful services, APIs, and the JSON file format & parsing.
· Understanding of CI/CD, frameworks, and deployment processes is desired
· Desired Flow, Coroutines, RxJava experience
· Desired C++ experience
· Experience with IoT is plus
Video Specific required:
· webRTC
· RTP
· Steaming protocol – HLS
· exoPlayer
· Video Codecs
· OpenGL
· MP4
· .H264/.H265
· G711 and/or Opus
- Mainframe Developer-
Desired Competencies (Technical/Behavioral Competency)
Must-Have
· Mainframe skills (COBOL, JCL, DB2, VSAM)• Worked in a development project for at least 1 year• Customer facing experience
Good-to-Have
· CICS, IMS experience• Banking domain knowledge• Agile project experience
SN
Responsibility of / Expectations from the Role
1
5+ years of Mainframe experience
2
Mainframe skills (COBOL, JCL, DB2, VSAM)
3
Worked in a development project for at least 5 year
4
Customer facing experience
5
Work independently ready to work on flexible hours
Job Overview:
We are looking for a dynamic and people-oriented HR Executive/Manager to oversee all aspects of human resources practices and processes. The ideal candidate will be responsible for recruitment, employee relations, performance management, training, and compliance with labor laws to ensure a positive and productive work environment.
Required Skills & Qualifications:
- Bachelor's/Master’s degree in HR, Business Administration, or related field.
- 1 years of experience in HR
- Strong communication and interpersonal skills.
- Knowledge of labor laws and HR best practices.
- Proficiency in MS Office and HR software tools.
Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.
Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.
To know more about us please visit: https://www.apexon.com/" target="_blank">https://www.apexon.com/
Desired Candidate profile:
- 5+ years of Embedded/Linux SW Development relevant Experience in Embedded C++.
- Expert knowledge in writing software for embedded Systems (Embedded C++ language).
- Experience on OTA would be an added advantage
- Work experience in software development on bare metal, RTOS or Internal Linux.
- Work experience in developing firmware for 8/16/32 bit microcontrollers (ARM, RISC etc)
- Good understanding w.r.t usage of 1. RTOS like MQX.
- Bootloader and software update concepts.
- Communication protocols like TCP/IP,MQTT.
- Socket programming in Linux environment.
- Good knowledge on protocols like (RS485, SPI, I2C, ADCs, CAN, LIN)
- Knowledge of Blue-tooth communication protocols for BLE 4.2/5.1.
- Proficient in the use of embedded SW Development tool chain (Flash/ debug tool chain, IDE).
- Version Control Systems –GIT
- Should have detailed knowledge on microcontrollers/microprocessors
- Experience in scripting languages like Shell / CAPL / Make/Python etc.
- Experience in using tools like Logiscope / Function Generator / Oscilloscope, etc.
- Good knowledge in reading schematics and datasheets.
- Excellent analytical skills and problem-solving skills.
- Strong communication and interpersonal skills.
- Must be a self-starter.
- Ability to work as part of a dedicated project team and independently
Role - Associate Director (Biddable)
Experience - 5+ years
Location - Gurgaon/Gurugram, Delhi
About our Client:-
Our client is part of a global media agency with a mission to make advertising more valuable to the world. They do this by employing the world's very best talent to solve some of the toughest challenges of today's digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
3 best things about the job:
- Get to work on some new-age and youthful client brands
- Will work closely with the leading publishers such as Google & Facebook
- Will be one of the pillars of GroupM's performance marketing division.
In three months:
Understood the complete biddable media scenario on clients business, e.g. Search, Facebook, etc.
Handled day-to-day tasks/requirement effectively
In six months:
Optimized implementation in all biddable media platforms
Recommended and implemented best practice
Explored and executed an innovation in one of the biddable media platforms.
In 12 months:
Exceed client expectations in terms of biddable media implementation
Create a road-map for the next year.
Responsibilities of the role:
- Analyse, track and optimize on an ongoing basis effective benchmarks for measuring the campaigns performance including keyword/placement bids, account daily/monthly budget caps, impression share, quality score, CTR, conversion rate and other important metrics and proactively make strategic recommendations to meet campaign goals and improve performance.
- Communicate with internal stake holders on project development, timelines, and results. Work closely with the other team members to meet goals.
- Monitor and administer analytics dashboards and key reporting MIS tools and regularly make recommendations for improving the data available.
Stay ahead of the competition by analysing, keeping pace and regularly documenting search engine and PPC industry trends across web and mobile platforms, and adopting new/best practices on an ongoing basis.
- Relevant experience of 6 - 9 years in PPC/Performance marketing roles
- Expertise in Web analytics
- Through understanding of Google AdWords
- Understanding of Bid Management Tools
- Number Crunching
- Team Management
Our client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
- Identifying and prospecting potential buyers through various sales processes.
- Maintaining relationships and working closely with cross-functional teams for account management.
- Identifying client needs and suggesting appropriate products/solutions.
- Closing the sale through smart and strategic approach.
- Visualizing, managing and achieving targets.
- Making multi-channel follow-up – helping uncover new deals and nurturing existing opportunities.
- Presenting detailed information and responding to questions from managers, clients, and customers.
What you need to have:
- B.E/B.Tech/BCA candidates having good experience in IT SAAS Sales.
- Experience in online bidding portals like fiver, freelancer, upwork, php
- Must be an MBA Graduate with good communications skills.
- Flexible for 6 days working.
- Should be able/willing to attend inbound calls.
- As an Oracle Cloud ERP Developer, you are responsible for designing, developing, and maintaining RICE Objects. Your specialization will be focused on cloud architecture, application integration, and cloud application development using Oracle Cloud.
- Deliver innovative integration solutions using Oracle's PaaS offerings and maintain or enhance the existing integration solution.
- Deliver technical expertise and technical leadership when implementing solutions and developments.
- Assist with defining Scope and estimates for new project or builds.
- Collaborate by sharing knowledge and best practice within the practice and cross lines of business.
- Develop peer network to provide and receive product and skills assistance.
- Draft and review the Technical Specification documents.
- Conduct and attend internal trainings and workshops
What would your day look like?
- Collaborate with Implementation Partner and IS teams across Providence and deliver New Builds, builds via Change requests, Data Conversions, Testing and Document Reviews
Who are we looking for?
- 4+ years of Experience with at least 2 Cloud ERP HCM Implementations
- Hands on experience in any of these modules - Core HR/Payroll/Benefits/Compensation/ORC
- Experience in Oracle Integration Cloud (PaaS) ideally with integrations to/from Oracle Cloud Application.
- Hand on experience in building integration/interfaces based on webservices (SOAP and REST), File based interfaces (Batch Processing), Database (SQL and PLSQL).
- Good understanding on file handling process using OIC with various file types like XML, CSV and JSON.
- Ability to understand and develop complex integrations and should have good knowledge in integration patterns and error handling mechanism.
- Good understanding of Oracle PaaS architecture and security concepts Comfortable in XML and XSLT processing.
- Experience in ERP Cloud with knowledge in modules like Core HR, Payroll, Benefits and Absence Management.
- Should be well versed with Fusion HCM data load capabilities like HDL, PBL, Spreadsheet Loader.
- Should have worked on Oracle Fusion Functional Setup Manager (FSM) to implement enhancements.
- Should be aware of customization process in ERP Cloud: Sandboxes, Page Integrations, Application and Page Composer etc.
- Excellent communication, interpersonal skills and Ambitious individual who can work under their own direction towards agreed targets/goals.
Python
Django
FlaskWe are looking for “Backend Developer " for Goregaon (Mumbai)/ Lucknow location.
Experience: 3 - 5 Years
Notice Period: up to 30 days
Location:Goregaon (Mumbai)/ Lucknow
Job description:
Should have 3+ years of experience in Python and Django/Django REST Framework
Candidate need to perform the role of the Python/Django Developer who has to build high-quality, innovative, and fully performing software that complies with coding standards and technical design.
Design and develop secure and scalable code with unit tests, and documentation.
Strong understanding of engineering best practices, requirement gathering and analysis.
Excellent detail-oriented, problem-solving skills and the ability to quickly learn and apply new concepts, principles and solutions.
Technologies:
Django, Python
Nginx, Gunicorn, MySQL/Oracle
Shell Commands, SSH, SSL Certificate, HTTP/HTTPS
Skills Required:
- Expert in Python, with expert-level knowledge of Django REST Framework
- Strong understanding of ORM (Object Relational Mapper) libraries
- Strong knowledge of building RESTful APIs using Python (Django Rest Framework)
- Proficient understanding of code versioning tools Github
- Experience working in Linux and shell scripting
- Experience with developing user authentication and authorization solutions and knowledge of security compliance is a plus
- Good to have knowledge about front-end technologies (like JavaScript and HTML5)
- Strong unit test and debugging skills
- Must have good communication skills (verbal and written)
- Ability to work in a fast-paced environment with minimal supervision
Please provide the following details:
- Current Location:
- Present CTC
- Expected CTC
- Notice Period
JavaRequired Skills
- Proficiency in CS concepts such as Data Structures, Algorithms and Operating systems.
- More than 2 years of experience in a development Team with very good knowledge and hands-on experience using Java technologies.
- Knowledge of Java MVC Framework Spring MVC / Spring Boot.
- Good SQL and NoSQL skills
- Knowledge of/experience developing Web APIs using RESTFUL services.
- Deep expertise in at least one programming language & tech stack to write maintainable, scalable, unit-tested code - preferably Java.
Good to Have
- Strong object-oriented design skills, knowledge of design patterns, and an uncanny ability to design intuitive module and class-level interfaces.
- Participation in open source projects.
- Active involvement in solving problems on Github, Stackoverflow and similar other community groups
- Hands on experience on PubSub patterns such as Kafka / RMQ
- Experience with full life cycle development in any programming language on a Linux platform
Responsibilities and Duties
- You will translate high level business problems into scalable design and code.
- Create libraries & Utilities for larger consumption.
- Should understand and have knowledge on the application security practices/vulnerabilities.
- You will write performant, unit-tested code, develop object-oriented models and design data structure for new software projects taking systems aspects into account.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon