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Desktop Support Engineer
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Desktop Support Engineer

Priyanka A's profile picture
Posted by Priyanka A
1 - 3 yrs
₹2L - ₹3L / yr
Pune
Skills
Desktop
Technical support
Software troubleshooting
Operating systems
MS-Office
TCP/IP
Office 365

Job description


  • Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
  • Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
  • Hands-on experience with Windows 10/11 operating system environments
  • Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
  • Excellent problem-solving and multitasking skills
  • Address user tickets regarding hardware, software, and networking L1, etc.
  • Manage and maintain IT asset inventory and documentation.


Desired Skills and Experience -


  • Strong knowledge of Microsoft Windows desktop operating systems.
  • Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
  • Strong knowledge of the Microsoft Office suite.
  • Working knowledge of TCP/IP protocol stack, and Wi-Fi.
  • Working knowledge of supporting pcs in a domain environment.
  • Working knowledge of Office 365 cloud application suite
  • Working knowledge of desktop imaging, application deployment, and hard drive encryption
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Triangular InfoSolutions P Ltd

Founded :
2018
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

Triangular Infosolutions: is incorporated to focus on addressing solutions requirements of our client's digital business needs arising due to the digitalization of the Economy. Triangular Infosolutions Private Limited (TIPL) is a Group Company of Triangular Automation Private Limited with head office at Pune, Maharashtra, and clientele across India. At TIPL, we provide all end-to-end IT solutions in Digital Networks, Cybersecurity, NextGen Data Centre, Digital workspace, RPA & Apps Modernization. TIPL has an excellent Pre-Sale & Post Sale Support Infrastructure and always aims to keep the highest Customer Satisfaction.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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