Desktop Support Engineer

Hiring: Customer Relationship Executive – Hyderabad

We are looking for a Customer Relationship Executive to manage customer interactions for our School Management Software at Assentcode Technologies.

Key Focus

• Strong communication skills (English + Telugu or English + Hindi)
• Ability to handle customer queries with clarity and confidence
• Good listening and problem-solving approach

Role Overview

• Handle customer enquiries via calls, messages, and emails
• Provide clear and accurate information about the product
• Follow up with customers to ensure issue resolution
• Maintain records of customer interactions and updates
• Coordinate with internal teams for quick support

Additional Expectations

• Maintain a professional and polite tone with customers
• Ability to manage multiple conversations and priorities
• Adapt to a fast-paced startup environment

Eligibility

• Fresher to 1 year experience
• Based in Hyderabad
• Immediate joiners preferred

Ideal Candidate

• Customer-focused with a positive attitude
• Good communication and interpersonal skills
• Responsible and consistent in follow-ups

Job Description

Job Description

Role: 5G NR L2 Lead

experience: 3-5 years

Skills Required:

• Hands-on experience in 5G NR L2 modules: RLC, MAC, Scheduler

• Strong programming in C/C++

• Good understanding of 3GPP specs (38.321,38.214,38.331)

• Excellent problem-solving and debugging skills

Role: Book Designer

Exp: 3-8 years

CTC: up to 8 LPA 

Designer’s Responsibilities :

● Design and ideate visually compelling books that help in serving the right target audience and represent the essence of the content.

● Collaborate closely with authors, editors, and cross-functional teams to ensure a singular goal and vision for each publication project.

● Create dierent design iterations of editorial layouts for the publication that enhance the readability, understandability, and aesthetics of the design.

● A strong foundation in typography, color theory, and visual identity of a product

● Engage in collaborative brainstorming sessions to generate innovative design concepts.

● Manage multiple design projects evidently and adhere to project timelines while ensuring high design quality set by the company.

Video Editor@Indiverse

Location: Bangalore, India

Company: Indiverse Entertainment Pvt Ltd

About Us:

Indiverse is a premium factual movie studio known for creating high-quality, non-fiction entertainment that captivates audiences worldwide. We are committed to bringing compelling stories to life through cinematic excellence, and we're looking for a talented and passionate Video Editor to join our dynamic team.

If you’re a skilled storyteller with a keen eye for detail and creativity, we’d love to hear from you. The ideal candidate will have experience in video editing and a solid understanding of non-fiction/factual entertainment films.

Key Responsibilities:

• Video Editing: Edit video footage into high-quality content for various platforms.
• YouTube and Other Socials: Create engaging content for YouTube and other Social Media channels. Organize and execute social media content calendar and plan. 
• Collaboration: Work closely with the creative team to align with project goals and vision.
• Brand Consistency: Ensure content adheres to brand guidelines and project specifications.
• Project Management: Manage multiple projects simultaneously and ensure deadlines are met.
• Creative Input: Contribute creative ideas to enhance the final output and overall storytelling.
• Asset Management: Oversee the management and organization of video assets.

Areas of Focus:

• Promos/Trailers: Create promotional content including pitch promos and theatrical trailers. Edit engaging moments to create compelling previews for a wide audience.
• 
  
• Film Editing: Handle all aspects of the film editing process, including receiving briefs, assembling raw footage, syncing audio, and creating initial rough cuts. Refine the content to ensure a logical flow and smooth narrative.
• 
  
• YouTube Content: Create and edit long-form and episodic content for YouTube, shaping raw footage into clear, engaging narratives. Manage the full workflow from assembling footage and syncing audio to delivering polished edits optimised for viewer retention.
• 
  
• Social Media: Produce short-form content such as reels, shorts, teasers, and behind-the-scenes edits. Adapt videos for multiple platforms and aspect ratios, add captions and light graphics, and optimize pacing for reach and engagement while maintaining brand consistency.

Requirements:

• Minimum 2 years of professional video editing experience.
• Proficiency in Adobe Premiere Pro, Photoshop, Lightroom, and DaVinci Resolve.
• Excellent communication and collaboration skills.
• Strong attention to detail, creative problem-solving, and ability to deliver quick turnaround.
• Ability to work effectively in a fast-paced environment and meet deadlines.
• Previous work on YouTube is a must.

Why Join Indiverse?

• Be part of a forward-thinking studio working on innovative and impactful non-fiction films.
• Collaborate with a creative and passionate team.
• Opportunity to grow and work on diverse and challenging projects.

If you are passionate about storytelling and ready to take on exciting new challenges in the world of factual entertainment, we’d love to hear from you! Apply now and join the Indiverse team!

We are excited to share that we are named the best places to work in the Technology space. Techwave is a leading global IT services and solutions company revolutionizing digital transformations. We are proud of the company culture we’ve built as we’ve grown to 1500+ employees globally to make Techwave a place that people love to come to work every day.

Join us!

Organization      : TECHWAVE (http://www.techwave.net/">http://www.techwave.net/)

Requirement     : Sr UI Tech Lead

Experience         : 10+ Years

Job type               : Permanent

Location               : Hyderabad

Description

1. Work experience in Frameworks: Angular 2/9+, Bootstrap, Serverless
2. Responsive UI design and development using Angular Material design
3. Programming: JavaScript(OOP), Typescript, Redux, npm, Angular CLI, Java, CSS3, HTML5, Rest APIs, XML, Json, Ajax handling, angular custom components, state mgmt eg., rxjs, Redux observable, Ngrx, Ngxs.
4. Knowledge of RESTful services and Web API's
5. Experience applying design patterns to develop and support web pages that run on multiple browsers including mobile/handheld devices
6. Experience building high-traffic, scalable, and high performance Web sites
7. Web Servers: Nginx, Apache, Nodejs
8. Tools: GIT hub or AWS Code Commit or bit bucket
9. Cloud Exposure: Amazon API Gateway, AWS web-services, Lambda functions.
10. OS: Windows, Linux

We are looking for a passionate hands-on engineer to join our Engineering team.

• To build next-generation web applications which are efficient, reusable front-end abstractions and systems.
• Work closely with Product Managers, UX designers, and back-end engineers to implement front-end solutions while embracing emerging standards and pushing the limits of what a browser can do.
• Explore and design dynamic and compelling consumer experiences.
• Command an impressive portfolio of the latest UI technologies
• Analyze system function and performance requirements to support design concepts.
• Actively participate in design and code reviews to build robust applications and prototypes.
• Interacting with other team members to passionately collaborate our innovations.
• Constantly and consistently implementing new features and optimizing existing ones from controller-level to UI. Vigilantly and rapidly fix bugs.
• Create and maintain software documentation
• Endorsing upcoming standards, launching, iterating, and making a difference.

Ideal Candidate

• Proficiency with HTML5, Javascript, Angular JS, React JS and CSS3
• Ability to write well-abstracted, reusable, highly performant code for Website and Web applications.
• Experience with scripting languages (PHP) will be preferable.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Architecting, configuring, and automating the build process.
• A solid understanding of how web applications work including security, session management, and best development practices
• Aggressive problem diagnosis and creative problem-solving skills
• Ability to work and thrive in a fast-paced startup environment, learn rapidly, and master diverse web technologies and techniques.
• Knowledge in WordPress will be a plus
• Flexibility to work under ambiguous conditions

Designing, architecting and developing the backend and APIs, primarily using the MEAN/MERN stack, for products or platforms for end-clients to consume our technology in Infrastructure Monitoring from Satellite Imagery and Robotic Process Automation in Banking and Mortgage Services.

- Interfacing with the customer, tech team members, project managers and other relevant product people for a thorough understanding of the product, use case and business objective, detailed specification and data flow for the requirement, demonstration of the solution and clarification of queries at appropriate times during the life-cycle of the product.

- Preparing test cases, setting up CI/CD and integration with logging and monitoring systems for the products or platforms 

- Seeking customer feedback to continuously optimize the product for great customer experience and high technical performance in areas such as hardware efficiency, latency and throughput

- Delivering a robust backend platform for the products and platforms by incorporating important considerations regarding minimal downtime, high availability, data redundancy, tight security, etc. into the design