Care Infotech
https://www.careinfotech.comAbout
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
A Desktop Support Engineer is responsible for providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth IT operations. The role involves installing, configuring, and maintaining computer systems, peripherals, and network connections while providing excellent customer service.
Key Responsibilities:
- Install, configure, and troubleshoot desktops, laptops, and peripherals.
- Provide first-level support for software, hardware, and network-related issues.
- Assist users with operating system, application, and connectivity problems.
- Perform system updates, patch installations, and regular maintenance.
- Maintain and manage IT assets, ensuring proper documentation.
- Troubleshoot and resolve printer, scanner, and other peripheral issues.
- Support remote users through phone, email, or remote desktop tools.
- Collaborate with IT teams to escalate and resolve complex technical issues.
- Ensure security protocols and best practices are followed for system safety.
- Document solutions, processes, and user issues for future reference.
Required Skills:
- Strong knowledge of Windows, macOS, and basic Linux troubleshooting.
- Experience with Microsoft Office, email configurations, and software installations.
- Basic networking knowledge (IP addressing, DNS, DHCP, VPN, Wi-Fi).
- Hands-on experience in troubleshooting hardware components.
- Familiarity with Active Directory, user account management, and system policies.
- Good problem-solving and communication skills.
- Ability to work independently and handle multiple tasks efficiently.
Experience & Qualifications:
- Bachelor's degree in IT, Computer Science, or related field (preferred).
- 1-2 years of experience in desktop support or IT helpdesk roles.
- Certifications like CompTIA A+, ITIL, or Microsoft Certified are a plus.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
L2 Network Engineer (NOC - Operation & Monitoring)
We are looking for experienced L2 Network Engineers to join our NOC (Network Operations Center) team. The ideal candidate should have 3+ years of experience in IT networking with expertise in troubleshooting, configuration, and monitoring of network devices.
Job Details:
- Location: Sec-24, Noida, UP
- Working Hours: 9:30 AM – 6:30 PM
- Support Days: Monday to Saturday
- Experience Required: 3+ years in IT Networking
- Education: B.Tech / MCA (Passing year 2021, No distance learning)
- Certifications: CCNA / CCNP
- Salary: ₹3.0 - ₹3.6 LPA
Key Responsibilities:
- Monitor and manage network performance to ensure smooth operations.
- Troubleshoot and configure routers, switches, and other network devices.
- Work with ITSM tools for incident and problem management.
- Analyze and resolve network issues related to IP addressing, subnetting, VLANs, and routing protocols (OSPF, BGP).
- Implement security policies, access controls, and network configurations as per company standards.
- Support and optimize LAN/WAN infrastructure to ensure minimal downtime.
- Configure and manage MPLS, SD-WAN, and VLAN Trunking Protocol (VTP).
- Handle STP (Spanning Tree Protocol), Inter-VLAN Routing, and SNMP monitoring.
Technical Skills Required:
- Networking Protocols: OSPF, BGP, MPLS, ICMP, SNMP
- Network Components: Routers, Switches, Firewalls, Load Balancers
- IP Addressing & Subnetting: IPv4, IPv6, CIDR
- Network Monitoring & ITSM Tools: Experience with at least one tool
- LAN & WAN Technologies: VLAN, Trunking, Inter-VLAN Routing
- Security & Management: Access Control, SNMP Monitoring, Community Strings
Who Should Apply?
- Candidates with strong troubleshooting and network configuration skills.
- Those looking to grow in NOC operations, network monitoring, and L2 network support.
- Individuals with a CCNA/CCNP certification and experience in handling enterprise-level networks.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Overview:
A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. They install, maintain, and support IT infrastructure, including desktops, laptops, printers, and network devices.
Key Responsibilities:
- Technical Support: Provide first-level support for hardware, software, and network issues.
- Installation & Configuration: Install, configure, and maintain desktops, laptops, operating systems, and applications.
- Troubleshooting: Diagnose and resolve system errors, application failures, and connectivity issues.
- Network Support: Assist with basic networking issues such as internet connectivity, VPN setup, and LAN/Wi-Fi troubleshooting.
- Security & Updates: Ensure system security by updating antivirus software, installing patches, and following IT security protocols.
- User Assistance: Provide guidance and training to end users on IT best practices.
- Peripheral Support: Manage printers, scanners, and other office peripherals.
- Documentation: Maintain records of IT assets, support requests, and resolutions.
Required Skills & Qualifications:
- Education: Diploma/Bachelor’s degree in IT, Computer Science, or a related field.
- Technical Knowledge: Experience with Windows, macOS, Linux, Microsoft Office, and remote desktop tools.
- Networking Basics: Understanding of LAN, WAN, IP addressing, and DNS.
- Problem-Solving: Strong troubleshooting and analytical skills.
- Communication Skills: Ability to interact with non-technical users and explain solutions clearly.
- Certifications (Preferred): A+, N+, MCSA, CCNA, or other relevant IT certifications.
Work Environment:
- On-site or remote support depending on company policies.
- May require flexible hours or on-call support for urgent issues.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Summary:
A Desktop Support Engineer is responsible for providing IT support, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop and laptop systems in an organization.
Key Responsibilities:
* Install, configure, and maintain Windows, macOS, and Linux operating systems.
* Troubleshoot hardware and software issues on desktops, laptops, and peripherals.
* Provide technical support for printers, scanners, and other office equipment.
* Assist users with network connectivity issues (Wi-Fi, LAN, VPN).
* Manage user accounts, passwords, and security settings in Active Directory.
* Respond to and resolve IT support tickets efficiently.
* Perform system updates, patches, and security checks.
* Train employees on basic IT troubleshooting and best practices.
Skills & Qualifications:
* Education: Diploma/Bachelor’s in IT, Computer Science, or related field.
* Experience: Minimum 1+ year in IT support or desktop engineering.
* Technical Skills: OS troubleshooting, hardware repairs, networking basics, and software installations.
* Soft Skills: Strong problem-solving, communication, and customer service skills.
Work Environment:
* Typically an on-site role in offices, IT firms, or support centers.
* May require shift-based work or on-call support.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
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We are the fastest growing all-in-one platform for SMB's and digital marketing agencies. We offer services related to CRM, Email, 2-way SMS, phone system, Facebook, Instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
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Welcome to Fundly! - http://fundly.ai
We're on a mission to empower millions of small retailers and distributors across India, making them future-ready. Fundly.ai is a pioneering fintech platform nestled within the healthcare sector, providing innovative financing and allied solutions to the pharma distribution tail, specialty players, and brands.
Since our inception in early 2021, we've made significant strides. We've empowered over 2800 retailers and 40 distributors across 590+ PIN codes, disbursing funds worth more than INR 286+ Cr. We're honored to play a vital role in the pharma retail ecosystem, supporting small business owners and their communities with short-term credit.
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Join us at Fundly and be part of a dynamic team that's reshaping the future of healthcare financing. Together, we're creating opportunities, driving innovation, and making a lasting impact. Your journey to success starts here.
Welcome to Fundly – where possibilities are endless!
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