Engineer Technical Support (Linux)

at Agami Tech

DP
Posted by Digish Shah
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Mumbai
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1 - 3 yrs
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Best in industry
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Full time
Skills
RHCSA
Linux/Unix
Cloud Computing
VMWare
Firewall
VPN
DNS
HTTP
Technical support
Troubleshooting

Location : Mumbai


Big Picture (The Opportunity) :

Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !

What do we want from you ? (Our Expectations) :

  • Zero to 2 years experience in Linux Operating System.
  • Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
  • An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.


What are you required to do ? (Your Responsibilities) :

  • Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
  • Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
  • Proactively monitoring system performance and capacity planning.
  • Providing technical support to customers for Applications, Operating systems, and networking.
  • Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
  • Fault finding, analysis and logging information for reporting of performance exceptions.
  • Maintain best practices on managing systems and services across all environments.

 

 

Skills & Qualification Required (Add Value) :

  • Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
  • He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
  • You should possess excellent communication skills .
  • Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
Read more

About Agami Tech

Our mission is to empower each Individual to help them Innovate, so that they can be a driver of their own growth. We are committed to providing an environment where all our employees get an equal opportunity to explore their skills and fulfill their goals. You will be constantly learning here no matter your experience or profile. Become a part of Agami Tech and explore your full potential!

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Founded
2015
Type
Products & Services
Size
20-100 employees
Stage
Profitable
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Within 1 month


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Within 3 months


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Within 6 months


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Within 12 months


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  • Ready to work in US Shift in the future when required.


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Attitude

Skills

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  • Positive Attitude
  • Patience
  • Organized
  • Process Driven
  • Coachable
  • Metrics Driven
  • Attentive and Listening Skills
  • Ability to explain in uncomplicated/ simple language




About Quick Dry Cleaning

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We believe in 

  • Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
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  • Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

  • 3 Billion garments processed through QDC Dry Cleaning Cloud
  • 47 countries
  • 1000+ Paid subscribers
  • 5000+ Users
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    • Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
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