L1/L2 Tech Support Mumbai.

Techno-functional BA

GormalOne is a social impact enterprise focused on farmer centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by use of advanced technology. Our technology will be highly user-friendly, for the majority of farmers, who are digitally naive. We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energised and competent team which works on advanced global technologies such as OCR, facial recognition, AI-led disease prediction amongst others.

We are looking for a Techno-functional BA to bridge the gap between IT and business teams. You will be responsible for engaging with business leaders to gather functional requirements and document processes. A BA is then responsible for conveying the functional requirements to developers, helping them determine the technical requirements for the work.

• Should be quick to understand what business does and how it does and determine how to improve existing business processes.
• Identify the steps or tasks to support the implementation of new features & design the new features to implement. 
• Analyse the impact of implementing new features and implement the new features.
• Generation of technical Design Documents and changing them as per the required changes proposed.
• Validating product bug fixing solutions for production issues are raised on daily basis and handing over to the business team after initial testing.
• We are looking for a Techno-Functional analyst, who should be good in technical skills like SQL, PL/SQL, APIs, Report and XML publishers.
• New business requirement analysis to find the GAP and resolution for smooth business operations.
• Able to translate functional requirements into technical specifications and to gather and document development requirements.
• Work with Business Development Teams and business users to resolve customer support issues and Project work you are doing.
• Involve in QA cycle User acceptance testing.
• Training end-users regarding application functionalities.
• Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model

• 1-2 years of relevant experience in a similar role. 
• Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.
• Demonstrated understanding of .Net/Java, Relational Databases, and dev stacks.
• Experience in UI/UX best practices and familiarity with Designing tools like Adobe XD etc.
• Excellent analytical, mathematical, and creative problem-solving Logical and efficient, with keen attention to detail.
• Excellent listening, interpersonal, written, and oral communication The ability to communicate with stakeholders and work closely with them to determine acceptable solutions.
• Experience creating detailed reports and giving presentations and competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
• Highly self-motivated and able to effectively prioritize and execute tasks while under pressure. 
• Excellent planning, organizational, and time management skills.
• Willing to travel to customer location.

• A bachelor’s degree in engineering CS/IT or related field.
• Knowledge of integrating with Web Services, XML(Extensible Markup Language), and other API(Application Programming Interface) to transfer the data - from source and target, in addition to the database.
• Knowledge in Dairy domain.

Job Responsibility and Duties

-We are looking for talent who is quick learner and grasp things quickly, well understand the requirement of feature/product, analysis the risk or edge cases, find the possible solutions and able to implement the one solutions out of proposed.

-Open for taking ownership of the feature and quality as leader. Able to design the user experience.

-You are responsible for the release quality feature on time.

-Your day to day job may involve system design, writing quality code, unit testing, team/co-worker handling, collaborative working and solution driven outcome execution.

Qualification & Skills 

-Actually degree doesn’t matter but if you did B.Tech./B.E/M.Tech/M.E./MCA good for the positions.

-This position for the node.js backend engineer.

-This other skill into your profile adds you more benefits, knowing multiple language such as python, golang, fullstack developer(also knows react.js, vue.js)

According to your talent we have 5 classification on Backend Engineering Department

1. Software Engineer   3-5LPA
2. Sr Software Engineer  5-8LPA
3. Lead Software Engineer 8-15LPA
4. Tech Lead    15-25LPA
5. Architects & System Designer 25-50LPA

Working as a “Backend Developer” at Bonzai gives you the opportunity to work on maintaining and improving the platform.

• Work on the entire product lifecycle starting from design to deployment and monitoring.
• Explore new technologies such as Kotlin, patterns such as Domain-Driven Design and other cool stuff such as Gitlab CI/CD pipelines, Docker, ECS, Golang, Python, Terraform, distributed tracing and even Haskell.
• Ensure top-notch performance in terms of product and feature experience.

• 2 - 3 yrs of experience in Java, Spring Boot, Hibernate, Rest API, and MySQL.
• Good to have experience/knowledge of other programming languages such as Kotlin or Python, other DBs such as Redshift, platforms such as AWS and architectural patterns such as https://martinfowler.com/bliki/DomainDrivenDesign.html">Domain-Driven Design (DDD) and https://en.wikipedia.org/wiki/Hexagonal_architecture_(software)">Hexagonal architecture.
• Good understanding of Object-oriented concepts, Functional programming and Design Patterns.
• Exceptional communication skills and ability to articulate complex ideas in written, spoken and visual language
• Bachelor in engineering preferably from a leading institute across the globe.

• Accountable & Responsible for delivering initiatives and projects for region and country focused on implementing Web Analytics, Mobile app Analytics
• Spearhead Adobe Analytics implementation by working with Digital Customer Experience and Digital Sales & Marketing team
• Conduct and document journey walkthrough ensuring all scenarios, customer interactions are captured
• Understand business measurement requirements and translate these requirements into Solution Design Reference (SDR)
• Prepare tagging specifications in line with approved SDR
• Conduct QA on Adobe Analytics implementation
• Ensure tagging process governance, documenting all the necessary artefacts and approvals
• Mentor juniors in the team and train them on tools/techniques required for day to day deliverables
• Work with production teams & vendors to efficiently develop, implement, and maintain tracking strategies to seamlessly integrate other customer-level data

• 6+ years of experience in implementing Web Analytics & Mobile app Analytics, exposure to financial services domain is an added advantage
• Deep expertise & experience in implementing Adobe Analytics (Omniture) for complex requirements and maintaining JavaScript libraries
• Expert in implementing Adobe DTM/Launch web properties, Variables (eVars, Props, Events) and Rules (On-Page, Event and Direct Calls)
• Hands-on experience of working with clickstream data
• Experience with multi-channel and cross-channel attribution
• Ability to clearly and concisely articulate the problem, approach and recommendations to both technical and business audience
• Expertise and experience leveraging Adobe Analytics to access web/mobile performance data, use the data and visualization to check data-collection accuracy and perform basic digital analysis
• Ability to think strategically, and then follow-through with detail-orientation, execution and managing competing priorities
• Strong negotiation and influencing skills
• Strong executive presence, communication, presentation and story-telling skills
• Self-motivated and good team player

• Bachelor degree or above in any of the following disciplines: Computer Science, Mathematics, Statistics, Operational Research, Business Administration, Economics etc. from Premier Institute or a track record of performance that demonstrates this ability
• MBA or PGDM would have an added advantage

‘Project Manager’ will be completely responsible for building a very robust team to operationally manage, meet KPIs, build strategy, and execute the project.

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare a budget based on the scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, training, and standards throughout the entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement

While working at the company also endure...

• Opportunity to work with all the top-notch growing brands and startups
• Learning marketing, integrated campaigns, and growth
• -hacking of brands in different sectors
• Becoming a part of an enthusiastic, amazing culture, and fast-growing organization
• Opportunity to become an active stakeholder and driver of the organization

What you will need:

• Graduate degree with 2-4 years of experience handling projects, campaigns, and team
• Candidate with an agency, offline marketing execution, or startup background would be preferred
• Quick learner, confident, good presentation & relation-building skills
• Open for travel and ready to go the extra mile if the situation demands
• Keen attention to detail and good at spotting opportunities
• Client/Agency relationship exposure with strong relationship management skills
• Go-Getter attitude and responsibility to close all loops creatively - Long term vision and commitment

Key Skill Set 

• 4- 5 years of experience in a role directly responsible for campaign planning, execution, optimization and reporting across multiple digital channels/media.
• Demonstrable experience managing SEM, display, email marketing, SMM campaigns.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Hands on experience of CRO tools such as Salesforce Marketing Cloud, WebEngage, CleverTap, MoEngage etc.
• Working knowledge of CRM tools such as Salesforce, Leadsqaured etc. would be a Plus.
• Understanding of data analysis, trend spotting and technology in Digital space.
• Strong written & verbal communication skills.
• Skilled in problem solving, planning, as well as being able to adapt to new environments.

Key Responsibility Areas:

• Plan and outline cross channel digital marketing and remarketing campaigns, aligned to expected performance and returns.
• Should be updated with the ongoing marketing trends and capable to implement the changes in the system.
• Work on digital marketing platforms to execute campaign in the most efficient manner. Re-marketing campaigns in specific.
• Awareness about various content marketing platforms of the Market Research Industry.
• Experiment, scout and implement new digital marketing channels, tools, best practices to consistently improve ROIs.
• Work closely with the Sales & Product Teams and execute campaigns to meet business objectives.
• Monitor impact of each campaign on key site metrics and report to stakeholders, on a regular basis.