
AM / Executive – Technical Support (Drives & Automation)
at A global industry leader in manufacturing industry
Company Profile:
A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.
Key Facts:
The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.
Responsibilities:
- Conduct on-site service visits for the commissioning of inverters.
- Provide online service support to customers and branch engineers via telephonic conversations for electronics service and commissioning.
- Perform on-site service for SEW's electronics products, effectively diagnosing and resolving issues.
- Maintain thorough service documentation for all conducted services.
- Act as the primary contact for Germany, providing application and technical support for electronics products in collaboration with the Manager of D&A.
- Contribute to application engineering by developing new applications for complete drive management, in coordination with the Manager of D&A.
- Assist the repair department in critical or crisis situations.
- Offer technical support for switching cabinets through local vendors as per customer requirements.
- Ensure the maintenance and proper functioning of the Service centre, tools, equipment, and timely calibration.
- Provide training on service and application development for both customers and SEW employees.
- Maintain the Quality Manual System.
Authorities:
- Plan and execute Electronics Service Jobs on-site based on priority, jointly with the Manager of D&A.
- Make decisions regarding component replacement during job execution, in collaboration with the Manager of D&A.
- Possess authority to certify warranty cases on-site or in-house, working jointly with the Manager of D&A.
Dimensions:
- Handle approximately 40 service jobs per year.
- Contribute to the execution of 8 to 10 new application projects annually.
Profile:
- Education: Bachelor's degree in Electrical / Electronics from a recognized institute.
- Experience: Minimum 2-3 years in Drives & Automation.
- Skills: Proficient in servicing or maintaining drives and automation products. Good communication skills would be an added advantage.
What We Offer:
- An open and transparent working culture with clearly defined job responsibilities.
- Opportunities for outstanding employee development through structured training and mentoring.
- Personalized training and support from experienced managers and colleagues.
- State-of-the-art facilities and working conditions, utilising cutting-edge technology.
- A responsible organization committed to energy efficiency, social responsibility, and environmental protection.

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About RaRa Delivery
Not just a delivery company…
RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.
RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.
We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳
Future of eCommerce Logistics.
- Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
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Providing a strong leadership for the Tech QA department to move to greater heights of value and maturity.
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Building a strong, highly motivated, vibrant, innovative and highly engaged teams
Building a strong competence in project management, process management and QA practices
Responsible for the delivery from the project management, improvements in software engineering practices, process adoption and quality aspects of all the releases of products and features.
Responsible for all the projects managed and stakeholder satisfaction
Responsible for the quality of the deliverables signed off by the QA teams
Responsible for building a strong knowledge base in product, domain and functional areas
High level of maturity in delivery management in terms of project planning, execution, quality and stakeholder expectation management
Active participation and contributions in organization building activities across divisions
Influence, collaborate and communicate effectively with various leaders
Work in fast paced development environment, interacting with product owners, developers and other stakeholders across the globe
Demonstrates a product engineering mindset, ability to strategize and implement the vision & mission
Ideal Candidate Profile
7 to 15 years of product QA experience, with at least 2 years of experience as QEM or EM
7+ years of experience as a SDET/automation engineer
5+ years of experience Testing software for mobile applications/ web applications on devices(Android/IPhone)
Bachelor's or Master's degree in engineering, or equivalent technical domain
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Should have built automation competency using selenium, appium, web services and performance testing
Knowledge and application of concepts such as continuous integration, continuous build, dev ops.
Shows creativity and initiative to improve Test coverage and effectiveness.
Strong competency in project management, process management, Product quality management, people management and delivery management skills and experience
Good understanding and experience in working product development organisations, B2C product line, and mobile products.
Ability to mentor teams and guide them to identify http://solutions.good/">solutions.
http://solutions.good/">Good working experience in test strategies, planning, estimation and test automations
Strong people management skills including building, enabling, managing, retaining highly talented team of engineers with varied level of experiences and expertise
Excellent communication – oral, written, presentation and interpersonal skills
Good leader who believes in influencing, collaboration and teamwork
High in energy, confidence ability to adapt to fast pace development
Shows creativity and initiative to improve Test coverage and effectiveness.
Experience running teams using the Scrum method for agile software development preferred
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Location: Bangalore
Experience: 2.5 to 4 years, preferably in an agile environment
Strong Knowledge MongoDB, Express.js, AngularJS, Node.js
Strong Knowledge on User Interface and User Experience Design
Good Knowledge on Deployment Process (Nginix, Docker, AWS, Digital Ocean)
Basic Knowledge other stacks like ReactJS, View.js
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This role revolves around good communication and so whatever business you work in your duties are likely to include:
- Following up new business opportunities and setting up meetings
- Planning and preparing presentations
- Communicating new product developments to prospective clients
- Overseeing the development of marketing literature
- Writing Proposal
- Providing management with feedback












