
A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.

Similar jobs
Hiring: Senior Executive – Purchase (Cosmetics Industry)
📍 Location: Panchkula
🕒 Experience: 3–4 Years
We're looking for a Senior Executive – Purchase to join our dynamic team in Panchkula.
🔍 Key Responsibilities
- Source and procure high-quality raw materials for cosmetic, skincare, and haircare products
- Build and maintain strong relationships with suppliers and vendors
- Negotiate pricing, contracts, and delivery timelines
- Monitor inventory levels and ensure timely replenishment
- Collaborate with R&D and production teams to align purchasing with product development
- Maintain accurate records and reports using Excel
✅ Requirements
- 3–4 years of core experience in purchasing within the cosmetic/skincare/haircare industry
- Excellent knowledge of raw materials used in personal care products
- Strong negotiation and vendor management skills
- Proficiency in Microsoft Excel
- Effective communication and interpersonal skills
Role & Responsibilities :
- Lead the design, analysis, and implementation of technical solutions.
- Take full ownership of product features.
- Participate in detailed discussions with the product management team regarding requirements.
- Work closely with the engineering team to design and implement scalable solutions.
- Create detailed functional and technical specifications.
- Follow Test-Driven Development (TDD) and deliver high-quality code.
- Communicate proactively with your manager regarding risks and progress.
- Mentor junior team members and provide technical guidance.
- Troubleshoot and resolve production issues with RCA and long-term solutions
Required Skills & Experience :
- Bachelors/Masters degree in Computer Science or related field with a solid academic track record.
- 6+ years of hands-on experience in backend development for large-scale enterprise products.
- Strong programming skills in Java; familiarity with Python is a plus.
- Deep understanding of data structures, algorithms, and problem-solving.
- Proficient in Spring Boot and RESTful APIs.
- Experience with cloud technologies like ElasticSearch, Kafka, MongoDB, Hazelcast, Ceph, etc.
- Strong experience in building scalable, concurrent applications.
- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD).
- Excellent communication and collaboration skills.
Preferred Technologies :
- Java
- Spring Boot, J2EE
- ElasticSearch
- Kafka
- MongoDB, Ceph
- AWS
- Storm, Hazelcast
- TDD, SOA
General Description:Owns all technical aspects of software development for assigned applications
Participates in the design and development of systems & application programs
Functions as Senior member of an agile team and helps drive consistent development practices – tools, common components, and documentation
Required Skills:
In depth experience configuring and administering EKS clusters in AWS.
In depth experience in configuring **Splunk SaaS** in AWS environments especially in **EKS**
In depth understanding of OpenTelemetry and configuration of **OpenTelemetry Collectors**
In depth knowledge of observability concepts and strong troubleshooting experience.
Experience in implementing comprehensive monitoring and logging solutions in AWS using **CloudWatch**.
Experience in **Terraform** and Infrastructure as code.
Experience in **Helm**Strong scripting skills in Shell and/or python.
Experience with large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment.
Must have a good understanding of cloud concepts (Storage /compute/network).
Experience collaborating with several cross functional teams to architect observability pipelines for various GCP services like GKE, cloud run Big Query etc.
Experience with Git and GitHub.Experience with code build and deployment using GitHub actions, and Artifact Registry.
Proficient in developing and maintaining technical documentation, ADRs, and runbooks.


Roles:
- Developing core infrastructure in Python, Django.
- Developing models and business logic (e. g. transactions, payments, diet plan, search, etc).
- Architecting servers and services that enable new product features.
- Building out newly enabled product features
- Minimum 4 years of industry or open-source experience.
- Proficient in at least one OO language: Python(preferred)/Golang/Java.
- Writing high-performance, reliable and maintainable code.
- Good knowledge of database structures, theories, principles, and practices.
- Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda].

Dear Job Seekers,
Greetings from Prabal Information Systems LLP.
We at Prabal Information Systems LLP have a fortune of 100 clients as our clientele. We are in the process of enhancing the team that delivers solutions in the automotive and marketplace segments. We are sure that this position will excite you and provide the necessary career growth you aspire to.
Job Brief :
We are looking for a Senior .NET Developer to join our IT department and build functional applications and websites.
Senior .NET Developer responsibilities include participating in the entire software development life cycle, debugging applications and configuring existing systems. If you’re equally happy to roll up your sleeves to write code and review other team members’ work, we’d like to meet you.
Ultimately, you’ll use your expertise in the .NET framework to help us deploy high-quality applications.
Responsibilities :
• Analyze system requirements and prioritize tasks
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Experience with Asp.net, MVC(Mandatory) Web api etc
• Experience in Sql Server
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs
• Support junior developers’ work
• Document development and operational procedures
Requirements and skills
• Work experience as a .NET Developer
• Proficiency in building web-based applications
• In-depth knowledge of at least one of the .NET languages (like C# and Visual Basic . NET)
• Familiarity with agile environments
• Troubleshooting abilities
• Good communication skills
We are currently looking for Senior Recruiters & International recruiters for our Job Search Services department.
Responsibilities:
· Research, register and apply for jobs available overseas, as per the client's requirement.
· Develop and implement a search strategy that includes recruitment agencies, employer websites, job boards and social networks.
· Understand the client's profile and suggest the availability of jobs as per their requirement.
· Review resumes and credentials for appropriateness of skills, experience and knowledge.
· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.
· Ability to interact with the clients on call and email on their job search services.
· Co-ordinate responses and interview schedules with clients, as needed


Position : IOS Developer/ Sr. IOS developer
Experience: 4+years
Location : Guindy, chennai
Contact Person : Prema
Skills : Swift, Objective C and Oops concepts



• Exposure to Android CTS/VTS test development and fixing of CTS/VTS issues.
• Interface with Various Domains within Android Product Line to achieve Stability metrics.
• Excellent in C, C++ programming
• Good understanding of Android architecture (AOSP, Binder IPC, HAL Layers & Native services)
• Board bring-up, Kernel Migration & Android Porting/Upgrade.

