IT Support Engineer

Company: Peak XV Networks Pvt Ltd, is a dynamic and innovative IT Infrastructure services company dedicated to delivering cutting-edge solutions to empower businesses globally. With a focus on technological excellence, we strive to transform industries & business through our comprehensive suite of software products and services.

Industry: Information Technology

Position: Sales Executive – IT Hardware

Experience: 0–3 years in IT Hardware / Infrastructure Sales

Qualification: Any Graduate (Technical background preferred but not mandatory)

Role Overview

We are seeking a motivated and dynamic IT Hardware Sales Executive to join our team. The role involves selling IT Hardware solutions including Servers, Storage, Networking equipment, Desktops, Laptops, and related components. The ideal candidate should have prior experience in IT hardware sales, fair knowledge of IT components and the ability to build and maintain strong client relationships.

Key Responsibilities

·      Identify and develop new business opportunities for IT Hardware products.

·      Manage existing client accounts, ensuring customer satisfaction and repeat business.

·      Understand customer requirements and recommend suitable IT Hardware solutions.

·      Collaborate with internal technical teams to design customized hardware proposals.

·      Meet and exceed sales targets and business development goals.

·      Stay updated with the latest IT hardware trends, products, and vendor offerings.

·      Prepare and deliver presentations, quotations, and proposals to clients.

·      Maintain accurate records of sales activities, pipeline, and forecasts in CRM.

Required Skills & Competencies

• 0–3 years of proven experience in IT hardware / IT infrastructure sales.
• Fair knowledge of IT components (Servers, Networking, Storage, end-user devices).
• Strong communication, negotiation, and presentation skills.
• Ability to build long-term client relationships and maintain a customer-first approach.
• Result-oriented with a track record of achieving sales targets.
• Self-driven, proactive, and able to work independently as well as in a team.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work with leading IT Hardware vendors and solutions.
• Growth and career advancement in IT Infrastructure sales.
• Dynamic and supportive work environment.

If you are a passionate individual with an interest in sales, we encourage you to apply for this exciting opportunity to kickstart your career as a Sales Engineer in IT Sales. Join us and be part of a team that is driving technological innovation and delivering cutting-edge solutions to our clients.

IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).

Job description

ROLES AND RESPONSIBILITIES:

Leading a team of Customer Services Associates

Define monthly target for Team and devise a strategy to achieve the goals

Guide the team to achieve the daily, weekly and monthly goals

Proactive in identifying the opportunity areas in the program and work towards solution

Conduct rigorous performance reviews with the advisors in the team, on the target management

Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors

Listen to calls daily to keep a close track on the advisors call quality

Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance

Act as a mentor for the team and lead by example

Acts as a subject matter expert by demonstrating and training team on consultative sales approach

Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.

Must be Fluent in English (verbal and written)

Out- bound Sales, International sales experienced.

Soft calling to Business and talking feedback for their web work that we have done before.

Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.

Responsible for handling customer complaints, and efficient daily operations.

To explain the concept of company s services to clients.

Keep track of developments and price changes that take place in the competitive products.

Responsible for interacting for entire Sales Process.

Responsible for accurate and timely issue of quotations.

Responsible for completion of Order process smoothly.

Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.

Ability to work under pressure and meet deadlines.

Looking for freelance?

We are seeking a freelance Data Engineer with 7+ years of experience

Skills Required: Deep knowledge in any cloud (AWS, Azure , Google cloud), Data bricks, Data lakes, Data Ware housing Python/Scala , SQL, BI, and other analytics systems

What we are looking for

We are seeking an experienced Senior Data Engineer with experience in architecture, design, and development of highly scalable data integration and data engineering processes

• The Senior Consultant must have a strong understanding and experience with data & analytics solution architecture, including data warehousing, data lakes, ETL/ELT workload patterns, and related BI & analytics systems
• Strong in scripting languages like Python, Scala
• 5+ years of hands-on experience with one or more of these data integration/ETL tools.
• Experience building on-prem data warehousing solutions.
• Experience with designing and developing ETLs, Data Marts, Star Schema
• Designing a data warehouse solution using Synapse or Azure SQL DB
• Experience building pipelines using Synapse or Azure Data Factory to ingest data from various sources
• Understanding of integration run times available in Azure.
• Advanced working SQL knowledge and experience working with relational databases, and queries. authoring (SQL) as well as working familiarity with a variety of database

• Develop, record and maintain cutting edge web-based Laravel E-commerce and Marketplace websites and maintaining the back-end of mobile applications
• Familiarity using Bagisto, Open Cart or any other PHP e-commerce packages.
• Build innovative, state-of-the-art applications and collaborate with the App Development team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize back-end data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development Laravel developer requirements and qualifications
• Previous working experience as a Laravel developer for minimum 2 years
• BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
• In depth knowledge of object-oriented PHP and latest version Laravel PHP Framework
• Hands on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit, PHPSpec, Behat)
• MySQL profiling and query optimization
• Creative and efficient problem solver
• Check for all web related security including XSS, DDos attacks, cookie hijacking, SQL injection

Mandatory Skills Sets                                                                   

• Excellent problem-solving skills in technical challenges
• Deep knowledge of at least one cloud platform (AWS Preferred)
• Understanding of Latest cloud computing technologies
• Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
• Complete hands-on with ability to grasp evolving technologies and coding languages
• Excellent communication skills which would involve customer facing role
• Design thinking
• Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
• Experience working/building/contributing to proposals for architecture, estimations

Preferred Skills Sets                                                                      

• Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
• Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
• Person must have performed Application Architect Role for 3+ years
• AWS platform specific experience a bonus.
• Enterprise application and database architecture a bonus.