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Solution Engineer
Solution Engineer
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Solution Engineer

Hasti Gohel's profile picture
Posted by Hasti Gohel
0 - 3 yrs
₹3L - ₹6L / yr
Surat
Skills
Technical support
Technical sales
Customer Support

Title : Solution Engineer


Experience : 0-3 Years


Location : Surat, Gujarat


Minimum Qualifications:

  • Bachelor's degree in a technical field or equivalent experience.
  • Strong interest in technical sales and complex product solutions
  • Familiarity with backend (e.g., NodeJS) and frontend (e.g., JavaScript, React) programming languages.
  • Excellent communication and presentation skills.
  • Enthusiasm for engaging with customers in technical discussions to understand and address their issues.

Responsibilities:


1. Understanding Customer Needs:

  • Learn from our customers to influence product strategy and ensure their needs are met effectively.
  • Collaborate with our team to ensure our offerings meet the requirements of our key users.

2. Integration and Delivery Support:

  • Assist integration engineers in setting up client workflows efficiently.
  • Provide support to users implementing VideoSDK integrations, ensuring quality implementations and timely issue resolution.
  • Develop technical content, such as sample code and demos, to assist customers in implementing various use cases.

3. Solution Design and Technology Adoption:

  • Gain proficiency in Video SDKs APIs/SDKs and learn deployment strategies.
  • Assist in translating business objectives into technical solutions.
  • Engage with technical audiences to understand their needs and recommend relevant VideoSDK features.
  • Collaborate with the Sales team to create proof of concept applications and deliver technical demonstrations.

4. Contributing to Product and Process Improvement:

  • Assist in building processes for the solutions team and automating repetitive tasks to streamline client onboarding.
  • Work with the product and engineering teams to enhance our offerings.


5. Personal and Team Development:

  • Focus on continuous self-improvement by developing problem-solving and communication skills.
  • Contribute to a knowledge base of best practices.
  • Build relationships with clients and encourage open discussions on challenges and solutions.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Video SDK

Founded :
2020
Type :
Product
Size :
20-100
Stage :
Raised funding

About

N/A

Company social profiles

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Shubham Vishwakarma

Full Stack Developer - Averlon
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