Inside Sales Executive

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Job Title: Retail Sales Associate / Customer Service Associate – Apparel Retail

Experience: 1–3 years in Apparel / Fashion Retail (Freshers with good communication may also apply)

Job Summary:

We are looking for enthusiastic and customer-focused Retail Sales Associates / Customer Service Associates to join our apparel retail brand. The ideal candidates will be responsible for delivering excellent customer experiences, achieving sales targets, and maintaining the brand’s visual and service standards on the shop floor.

Key Responsibilities:

• Greet customers warmly and assist them in selecting products as per their preferences.
• Provide complete product knowledge and styling suggestions to enhance sales.
• Achieve individual and store sales targets through effective customer engagement.
• Ensure high levels of customer satisfaction through prompt and professional service.
• Maintain store hygiene, stock display, and visual merchandising standards.
• Handle billing, cash transactions, and returns as per company policy.
• Manage inventory and report stock levels to the store manager.
• Handle customer complaints and feedback with a positive attitude.

Key Requirements:

• 1–3 years of experience in Apparel / Fashion Retail (preferred).
• Strong communication and interpersonal skills.
• Pleasant personality with a customer-first approach.
• Basic knowledge of sales, POS systems, and retail operations.
• Team player with a proactive attitude and willingness to learn.
• Flexible to work in shifts, weekends, and festive seasons.

Qualification:

12th Pass / Graduate in any discipline (Diploma in Fashion or Retail Management preferred)

Salary: As per industry standards + Incentives

Joining: Immediate preferred

call us for the interview:

Email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

Job Responsibilities

• Responsible for the sales of corporate kiosks, industrial Label printers, Line Matrix Printers, and POS terminals (80% primary product).
• Sales of AIDC printers (20% secondary product).
• Conduct periodic meetings with end customers across various verticals.
• Manage new business development with a focus on corporate customers.
• Own the entire sales cycle from quoting to collection.
• Achieve assigned monthly targets.

Desired Candidate Profile

• Experience dealing with corporate customers.
• Ability to sell push products.
• Experience in business development and new customer creation.
• Innovative in identifying potential customer bases.
• High motivation and passion for performance.
• Contacts/experience in Manufacturing, Retail, Healthcare, or Hospitality is advantageous.
• Self-driven and able to handle challenges effectively.
• Proven track record of over-achieving sales targets.

Overview:

We are currently seeking an energetic Sales Development Representatives. This position is an integral part of our sales engine. SDRs are a specialised group of individuals always “hunting” for high-value opportunities.

SDRs are focussed on the front end of the sales cycle and be the face of KEKA. This individual must be highly motivated, self-starter who is able to identify and develop opportunities from multiple sources including prospect lists, discovery and individual research.

A typical day at KEKA being an SDR would involve:

1. Generating qualified opportunities for the company by rigorously prospecting and researching In the given region/market
2. Striking and initiating conversations with high-profile personas of companies you are prospecting into
3. Be the face of KEKA and introduce the company and the products to the prospects
4. Getting creative with writing emails/ Inmails and grabbing the attention of prospects
5. Being adaptable to change and have the thirst to learn new things/ways to reach the prospects and have them on board for a meeting

Requirements:

• 1-4 years of work experience in any customer-facing sales like Sales/inside sales/cold calling/business development
• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Interest, curiosity, and openness to learning new technologies.
• Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc.
• Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers.
• Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment.
• Ability to handle rejections and stay focused and driven.
• Ability to multi-task and manage your tasks effectively.
• Flexibility working in different shifts/regions. This is absolutely mandatory 

Good To Have:

• Prior work experience in SaaS product companies in domains relevant to Keka products.
• A proven track record of consistency in overachieving targets.

BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

Responsibilities and Duties

• Provide world-class client support by working with clients to establish critical goals.
• Take ownership of the customer’s operational needs and steward throughout the organization as required.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Responsible for customer onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
• Ensure CSATs and NPS scores are maintained Assisting Sales Team
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Patient and active listener.
• Passion for service.

Qualifications and Skills

• High computer literacy and ability to learn new software.
• Knowledge of Technology and Software Solutions.
• Bachelor’s degree or equivalent education in Computer Engineering preferred.
• Job experience of 6 months to 2 years would be preferred.
• People from the Gurgaon location would be preferred.

Thrive is currently looking out for a rockstar Product Manager. S/he will be a very important person in Thrive's growth story. An ideal candidate will be someone who is highly data driven and understands the Indian consumer well. This person will be involved in the entire product development life-cycle; from concept through release.This person will also work directly with the founders of the company.

Responsibilities

• Manage entire product development life-cycle from conception to design, development and roll-out
• Conduct market research, users survey's (qualitative & quantitative) to understand changes in market requirements
• Build & maintain Product Requirement Documents, and contribute to product road-map
• Liaison between Business Development, Design and Engineering teams to keep everyone up-to date on product road-map and release schedule's
• Conduct A/B testing of new features/updates launched within the product to identify the right path forward
• Co-ordinate with Design and Engineering team to ensure timelines are being met on both sides; whilst keeping all relevant stakeholders upto date; Utilize JIRA for work and workflow visualization to optimize work.
• Perform competitor analysis and bench-marking
• Track progress of market specific product improvements and measure impact

Skills & Requirements

• 3+ years of experience developing web products with a background in technical product management or web development.
• An academic background in Computer Science or related engineering discipline.
• Experience working in startups or successful entrepreneurial adventures
• Strong quantitative capabilities; an an ability to understand analytics platforms
• Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, and other audiences.
• Experience working with MySQL;
• Experience working with Google Analytics, HotJar, Google Tag Manager is a Plus!
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment