- The ideal candidate should be a creative problem solver at heart who thrives in a team environment.
- Your role will start with contacting potential learners to set up virtual meetings, counsel the learners and sell the course of Upgrad.

About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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Job Summary:
- We are looking for a highly motivated and skilled Software Engineer to join our team.
- This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
- The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges
Key Responsibilities:
- Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
- Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
- Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
- Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
- Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
- Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
- Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:
Mandatory Skills:
- Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
- Good knowledge on Data Structure and their correct usage.
- Open to learn any new software development skill if needed for the project.
- Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
- Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
- Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
- Good knowledge on the implications.
- Experience architecting & estimating deep technical custom solutions & integrations.
Added advantage:
- You have developed software using web technologies.
- You have handled a project from start to end.
- You have worked in an Agile Development project and have experience of writing and estimating User Stories
- Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
- Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
- Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
- Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.
Preferred Skills:
- Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
- Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.
Work Environment:
- This is a rotational shift position
- During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
- The position may require occasional weekend shifts depending on the project requirements.
- Additional benefit of night allowance.
Strong Data Scientist/Machine Learnings/ AI Engineer Profile
Mandatory (Experience 1) – Must have 2+ years of hands-on experience as a Data Scientist or Machine Learning Engineer building ML models
Mandatory (Experience 2) – Must have strong expertise in Python with the ability to implement classical ML algorithms including linear regression, logistic regression, decision trees, gradient boosting, etc.
Mandatory (Experience 3) – Must have hands-on experience in minimum 2+ usecaseds out of recommendation systems, image data, fraud/risk detection, price modelling, propensity models
Mandatory (Experience 4) – Must have strong exposure to NLP, including text generation or text classification (Text G), embeddings, similarity models, user profiling, and feature extraction from unstructured text
Mandatory (Experience 5) – Must have experience productionizing ML models through APIs/CI/CD/Docker and working on AWS or GCP environments
Mandatory (Company) – Must be from product companies, Avoid candidates from financial domains (e.g., JPMorgan, banks, fintech)
Job Summary:
Deqode is looking for a highly motivated and experienced Python + AWS Developer to join our growing technology team. This role demands hands-on experience in backend development, cloud infrastructure (AWS), containerization, automation, and client communication. The ideal candidate should be a self-starter with a strong technical foundation and a passion for delivering high-quality, scalable solutions in a client-facing environment.
Key Responsibilities:
- Design, develop, and deploy backend services and APIs using Python.
- Build and maintain scalable infrastructure on AWS (EC2, S3, Lambda, RDS, etc.).
- Automate deployments and infrastructure with Terraform and Jenkins/GitHub Actions.
- Implement containerized environments using Docker and manage orchestration via Kubernetes.
- Write automation and scripting solutions in Bash/Shell to streamline operations.
- Work with relational databases like MySQL and SQL, including query optimization.
- Collaborate directly with clients to understand requirements and provide technical solutions.
- Ensure system reliability, performance, and scalability across environments.
Required Skills:
- 3.5+ years of hands-on experience in Python development.
- Strong expertise in AWS services such as EC2, Lambda, S3, RDS, IAM, CloudWatch.
- Good understanding of Terraform or other Infrastructure as Code tools.
- Proficient with Docker and container orchestration using Kubernetes.
- Experience with CI/CD tools like Jenkins or GitHub Actions.
- Strong command of SQL/MySQL and scripting with Bash/Shell.
- Experience working with external clients or in client-facing roles
.
Preferred Qualifications:
- AWS Certification (e.g., AWS Certified Developer or DevOps Engineer).
- Familiarity with Agile/Scrum methodologies.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
Responsibilities
- Ensuring that orders are executed smoothly and timely.
- Communicate and coordinate with foreign customers for artworks and documents approvals.
- Coordinate with Logistics, Production and purchase team to full file the orders timely.
- Provide support to customers with timely reply’s and provide required information/ Documents.
- Resolving customer complaints quickly and efficiently.
- Dealing with people of different backgrounds and temperaments.
- Solving customer issues and complaints.
- Offering exceptional customer service to customers.
- Maintaining good relationships with customers.
- Taking feedback from customers to ensure they are satisfied with the service.
Requirements
- Bachelor’s degree in Business Administrator, Marketing or a relevant field.
- 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
- Demonstrate the ability to work in teams and independently.
- Excellent organizational and interpersonal skills.
- Outstanding in English oral and written communication skills.
- Good customer service skills.
- Proficiency in Microsoft Office Tools.
- Ability to maintain sensitive and confidential information.
- Ability to maintain a positive attitude.
- Exceptional people and problem-solving skills.
- Exceptional time and task management skills.
- Work closely with UX designers and UX researchers to translate user needs and business requirements into visual designs that are minimalistic, easy to use, and emotionally engaging.
- Follow and implement the visual design principles and visual trends.
- Design for responsive and/or adaptive experiences for mobile and web.
- Collaborate and review designs with other designers and stakeholders to ensure a consistent, integrated brand perception for a better user experience.
- Des/M.Des or equivalent experience in visual design with an amazing design portfolio. 1+ years of experience in visual design.
- A curious learner, actively contributing to define the 'what' as well as the 'how'
- A design enthusiast, exploring and experimenting with design elements and design principles.
- Abreast with the design possibilities within web technologies, mobile platforms, and excited about emerging technologies
- A problem solver with ideas that challenge the status-quo, together with the persistence to bring them to life.
DevOps Engineer, Plum & Empuls
As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.
Key Responsibilities
- Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
- Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
- Working on Docker images and maintaining Kubernetes clusters.
- Develop and maintain the automation scripts using Ansible or other available tools.
- Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
- Working on Cloud security tools to keep applications secured.
- Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
- Required Technical and Professional Expertise.
- Minimum 4-6 years of experience in IT industry.
- Expertise in implementing and managing Devops CI/CD pipeline.
- Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
- Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
- Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
- Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
- Experience with working with ticketing tools.
- Middleware technologies knowledge or database knowledge is desirable.
- Experience and well versed with Jira tool is a plus.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status
looking for a smart individual with marketing skills.
Should be very fluent with english and hindi.
Should have great communication skill.
Should have exposure to social media.
Should be good at researching.
Should be good with computers microsoft.
Should know how to use photoshop.
Graphic designing is a plus.
An illustrator is a plus plus .
Salary negotiable.
Job Type: Temporary
Salary: ₹1,500.00 to ₹2,000.00 /week














