Software Sales Representative

Job Summary:

We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.

Key Responsibilities:

• Handle inbound calls and manage IT service requests and incidents efficiently

• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.

• Provide support for client environments including AVDI, Citrix, and Windows-based systems

• Perform basic Windows OS and network connectivity troubleshooting

• Update and maintain Knowledge Base (KB) articles

• Ensure shift adherence and active participation in shift handovers and team huddles

• Collaborate with cross-functional teams for issue resolution

• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces

• Maintain high levels of customer satisfaction through professional communication and timely resolution

Required Skills:

• Proven experience in a service desk/call center role handling US customers

• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy

• Familiarity with Citrix, AVDI, and Windows troubleshooting

• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)

• Excellent verbal and written communication skills

• Ability to work in a night shift and rotational 24x7 schedule

• Strong team collaboration and time management skills

JD - API + Mobile testing (IOS)

• Strong experience in Manual Testing of Enterprise Class and Financial application and web portals.
• Expert in UI testing on multiple platforms and browsers, and API testing using Postman.
• Experience in UI Automation using tools like Selenium web driver and API Automation using Rest Assured framework with Java.
• Good Experience in Mobile App testing on iOS platform.
• Good to have exposure to Automation testing of mobile apps via Appium Exposure and know-how of performance testing and security testing
• tools.
• Good experience in understanding the requirements, deriving the goals and taking ownership of tasks.
• Knowledge of AWS / Cloud would be a plus.
• Should be self-driven engineer with desire to use practical and professional concepts in QA along with application of QA standards and
• procedures to resolve routine issues.
• Should be able to write use cases based on product requirements, execute them and report issues in bug tracking system.
• Should be self-starter, lead and self-contributing to the QA team. Helps QA community to learn Automation, impart necessary technical
• knowledge. Improve process and quality via test and process automation: defining right strategy and technology based on process and
• architecture assessment by engaging different roles and stakeholders.
• Deep practical experience with cutting edge tools for Web, Mobile, Desktop, DB and Web-service testing (Selenium, Katalon, Ready API/
• Postman etc.)
• Experience using SQL regarding writing and understanding queries and procedures.

Responsibilities:

• Take ownership of QA requirements and provide testing guidance to the technology team Lead and coordinate the application enhancement
• and tech ops testing activities with technology and business teams
• Should understand the requirement, design and develop the automation test cases
• Define and establish test strategy and process
• Understand complex nature of the application and come up with the test plan
• Should also work as Individual Contributor
• Participate in team communication and collaborate in planning activities, including stand-ups, iteration planning meetings (IPM), and
• retrospectives.
• Manage and communicate regular updates on project status (e.g., work completed, work in progress, next steps, risks, quality, KPIs, and
• costs) to stakeholders, peers, Product managers, QA Manager, and others.

Qualifications:

• Very good hands-on and good knowledge of backend testing procedures, API testing and UI Testing.
• Exposure to test management and bug tracking tool (like ALM, Testrail, X-Ray, JIRA or others), Agile methodologies.
• Knowledge regarding financial services, and workflows, payment gateways, e-wallets etc

About company:

A technology based luxury home design company based out of Mumbai.

Role: Content Writer.

Roles & Responsibilities:

·        Researching industry-related topics (combining online sources, interviews and studies)

·        Writing clear marketing copy to promote our products/services

·        Proofreading and edit blog posts before publication

·        Conducting simple keyword research and use SEO guidelines to increase web traffic

·        Ensuring all-around consistency (style, fonts, images and tone)

·        Hands-on experience with Content Management Systems (e.g. WordPress)

·        Proven work experience as a Content Writer, Copywriter or similar role

·        Portfolio of published articles

Requirements:

Preferred industries: FMCG, BMW, Mercedes, and high-end hotels

Experience: 10+ years

Sizzle.gg is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar front-end engineer that can work closely with UI/UX designers and continuously improve our site.  

You will:

• Work closely with UI/UX designers and the management team to make iterative enhancements to the website, using React, HTML & CSS
• Keep iterating and improving our client video player in React and Meteor.js
• Run numerous A/B tests on the website design, layout, color scheme, button placement, images/videos, and other objects to optimize time on site and conversion
• Create other online assets in similar style, such as HTML emails, ad landing pages, and more
• Work closely with marketing and management team to ensure successful adoption of the app, and make iterative changes to make them more user-friendly
• Work with the rest of the engineering team (back-end engineers, AI engineers) to optimize the user experience across both the site and the apps

You should have the following qualities:

• Must be an expert in React.js, HTML5, HTML, CSS, and related web technologies.  Ideally also have expertise in Meteor.js.
• Must have expertise in Bootstrap and have built responsive websites with high polish
• Familiarity with AWS environments
• Excited about working in a fast-changing startup environment
• Have a point of view on designs, usability, and delivering what the user wants
• Willingness to learn rapidly on the job, try different things, and deliver results
• Ideally a gamer or someone interested in watching gaming content online
• Looking for someone in Bangalore or willing to relocate

• You're proficient in React.JS and strong frontend javascript foundation 
• Knowing Web3.js integration is a definite plus but not a requirement
• You have a passion for writing code as well as understanding and crafting the ways systems interact
• You have experience deploying to and implementing solutions in AWS
• You believe in the benefits of agile processes and shipping code often
• You are pragmatic and work to coalesce requirements into reasonable solutions that provide value

• Deploy well-tested, maintainable and scalable software solutions
• Take end-to-end ownership of the technology stack and product 
• Collaborate with other engineers to architect scalable technical solutions
• Embrace and improve our standards and processes to reduce friction and unlock efficiency

Current Ecosystem : 
ShibaSwap : https://shibaswap.com/#/" target="_blank">https://shibaswap.com/#/

Metaverse : https://shib.io/#/" target="_blank">https://shib.io/#/

NFTs : https://opensea.io/collection/theshiboshis" target="_blank">https://opensea.io/collection/theshiboshis

Game: Shiba Eternity on iOS and Android

Rejolut is among the fastest-growing and award winning Tech companies working on leading technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.

We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product. 

Responsibilities:-

-Work with the team to develop world-class tools through practical development and collaboration with the open source Go community

-Interact with internal and external developers and communities

-Work with the toolchain team and other engineering teams as well as the community on senior-level feature contributions to Golang, related compiler bug fixes, efficiency improvements, and optimisations, and some light packaging work where needed

-Accept, analyze, and respond to bug reports against tools packages in your area of responsibility

-Plan and track development and periodically report progress to team management.

-  Own the product development from scratch.

- Architect scalable, distributed and large-scale web and mobile solutions from scratch.

- Code for fresh development and to troubleshoot and resolve issues.

- Writing reusable, testable, and efficient code.

- Creating database schemas that represent and support business processes.

- Design and implementation of low-latency, high-availability, and performant applications.

- Able to learn & implement new technology/framework/library at God Speed.

- Customer-focused, react well to changes, work with teams and be able to multitask.

- Experience and knowledge of open-source tools and frameworks, broader cutting edge technologies around server side development. 

Desired Candidate Profile:-

- 1+ years of experience in open source compiler or tools development

- 1+ years of experience with the Go language, runtime and tools

- Experience with or exposure to the Linux kernel is helpful

- Bachelor's degree or higher in computer science, computer engineering, or a technology-related discipline

The following requirements are a plus:

-Experience with C/C++ toolchains and debuggers

-Advanced knowledge of Go language, compiler, library, runtime, and debug internals

-Practical experience developing Go tools for enterprise use

-Direct experience with Go tools community participation

-Knowledge of and experience with system tools internals (e.g. compilers, debug formats)

-Proficiency in multiple programming languages, both dynamic(Javascript, Python, Ruby, etc.) and strongly typed object-oriented language.

-Implementing automated testing platforms and unit tests.

-Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.

-Good communication and interpersonal skills

Rejolut - As a Career Differentiator

 - We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.

- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in  blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.

- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.

- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and have led teams in leadership positions in companies like Samsung, Purplle, Loylty Rewardz.

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry

Schedule:

Day Shift/Flexible working hours

Monday to Friday

Requirement: -

• Managing a team of 3-4 engineers 
• Hands on experience in Web applications and Mobile applications.
• 2+ years of professional experience working with React Native.
• 4+ years of professional software development experience.
• Should have experience in React.js as well
• Experience working with Swift, Objective C, and Java a plus.
• Meaningful experience working on large, complex systems.
• Familiar with Agile development methodology
• Should have strong fundamentals in React Native
• Should be good at Languages React Native, iOS, Android mobile
• Should be well versed with mobile application architecture
• Ensure and apprise stakeholders of technical feasibility, effort, and impact of implementations.
• Interact with clients to understand requirements.
• Able to convert business requirements to sizable tasks for developers to implement.

Company Background

Zimyo HRMS (A product of Zimyo | www.zimyo.com), is one of the fastest-growing employee experience platforms in the world serving over 1000+ organizations and empowering over 200,000+ employees through our SaaS-based HRMS and Benefits Platform. We help organizations streamline their entire HR and Payroll processes, with a particular focus on helping their employees with financial solutions like salary advances, personal loans, health insurance, etc.

We are a team of Product Management and FinTech honchos & alumni of distinguished institutions (IIT/IIM/ICAI) and we are building something at the cutting edge of HR & FinTech Universe (Embedded Finance is the word)! We have most recently raised Series A funding from IndiaMart and BeeNext and looking to expand our team.

We are building something that is unique, real, and Impactful. If you carry a similar passion, we'd love to hear from you!

We are looking to hire Senior QA Automation Engineers with the below expertise:

 - Minimum 3+ years of total QA experience and out of that 1+ years should be on Automation.
 - Should have a working knowledge of SQL and UNIX Good test analysis and defect reporting skills.
 - API Testing experience.
 - Should be capable in Integration, Regression, Compatibility, and Performance Testing.
 - Database Testing experience.
 - Manual and Automation Testing experience.
 - Language: Java and/or Node.js.

What is in it for you:

• Opportunity to learn, grow and be a role model for young team members
• One of the best ESOP programs
• Group health insurance and other financial benefits
• Meritocratic culture with the promise of rapid career progression.
• Experience of a growing company with a focus on the personal growth of all team members
• Opportunity to work with the Founders
• 5 days working (Mon-Fri)

The Java/Backend Developer is responsible for the development and maintenance of Bytemark’s backend APIs. This person utilizes their knowledge of Java development & web technologies as an integral part of the software development team.

Responsibilities:

• Design, develop, maintain, and deliver highly scalable and reliable APIs
• Collaborate with development team and product owners to analyze, design, and implement user stories using an agile methodology.
• Write high-quality software code that complies with design specifications and meets development and support requirements.
• Develop unit tests and test changes using an agile methodology.
• Use a variety of tools to perform unit testing, automated builds, and source control.
• Participate as a member in Agile teams, and work with other team member to review user stories, estimate effort for user stories, and participate in sprint reviews.
• Maintaining current web and back-end features
• Learning new skills and technologies as company products and industry standards warrant

Required Skills:

• 2-6 years of experience building RESTful APIs
• 2+ year of hands-on Java experience using Play 1.x framework
• Knowledge of Spring or Grails frameworks is a plus
• Ability to write SQL.
• Understanding of OOP
• Experience with Test Driven Development (TDD) using JUnit, Selenium or a similar technology
• Basic knowledge of Unix
• Excellent verbal, written, and interpersonal communication skills
• 3-8 years of software development experience
• Undergraduate degree in the field of computer science or equivalent
• Able to handle multiple tasks in a fast paced environment