Mantra Technologies Pvt Ltd Careers

Looking for enthusiastic individuals who are looking to join our SaaS revolution. Someone who can display the real definition of Customer Onboarding and Customer Experience.

Job Description-

Position – International Sales Development Representative & International Sales Development Trainee

Location - Hyderabad (On-site)

Reports to - Shift Manager (US)

Region - US timings [Mon-Fri] 7:30 pm till 4:30 am night shift*

Primary Objective - Sales Development Representatives & Sales Development Trainees are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team. Spanish speaking would be an added advantage.

Specific Accountabilities/Responsibilities -

• Promoting business through extensive and persistent cold calling, emails, and communication(s) to prospective clients
• Respond, engage and qualify inbound leads and inquiries
• Scheduling Initial Prospecting Meetings for the Sales Team
• Providing in-depth information to the Sales team to enable the most qualified and productive demos
• Researching and evaluating additional leads/prospects through web research
• Meet or exceed the assigned quota
• Working together with the Regional Director to grow a specific sales territory
• Working with the Sales Director to support the acquisition of new accounts in the region
• Help as needed to build awareness on special projects/events
• Maintaining all contacts/opportunities and recording all progress.

Job Type: Full-time

Salary: ₹250,000.00 - ₹500,000.00 per year

Schedule:

• 7:30 pm to 4:30 am IST

Education:

• Bachelor's (Preferred)

Experience:

• Cold calling: 2 years (Preferred)
• total work: 2 years (Preferred)
• Sales: 2 years (Preferred)
• sales representative: 2 years (Preferred)

Language:

• English (Preferred)

Shift availability:

• Night Shift (Required)

Position - Account Executive (India)
Reports to - Regional Head

Primary Objective - Creating detailed business plans to reach predetermined goals and quotas, Managing the entire sales cycle from finding a potential client to securing a deal, Unearthing new
sales opportunities through networking and turning them into long-term partnerships

Specific Accountabilities/Responsibilities -  Must have worked into International / India Market into SAAS Environment
 Create detailed business plans designed to attain predetermined goals and quotas
 Manage the entire sales cycle from finding a client to securing a deal & Acquire new customers
by winning them over from competitors and discovering new opportunities
 Unearth new sales opportunities through networking and turn them into long-term partnerships
 Present products to prospective clients
 Provide professional after-sales support to maximize customer loyalty
 Remain in regular contact with your clients to understand and meet their needs
 Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the
company’s reputation
 Negotiate agreements and keep records of sales and data
 Proven experience as an Account Executive, or similar sales/customer service role
 Knowledge of market research, sales and negotiating principles
 Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
 Excellent communication/presentation skills and ability to build relationships
 Organizational and time-management skills
 Enthusiastic and passionate

Job Description-
Position – Sales Development Representative (India)

Reports to - Vertical Head
Primary Objective - Sales Development Representatives are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team.

Specific Accountabilities/Responsibilities -
 Promoting and business through extensive and persistent cold calling, emails and
communication(s) to prospective clients
 Respond, engage and qualify inbound leads and inquiries
 Scheduling Initial Prospecting Meetings for the Sales Team
 Providing in depth information to the Sales team to enable the most qualified and
productive demos
 Researching and evaluating additional leads/prospects through web research
 Meet or exceed assigned quota
 Working together with the Regional Director to grow a specific sales territory
 Working with the Sales Director to support the acquisition of new accounts in the region
 Help as needed to build awareness on special projects / events
 Maintaining all contacts/opportunities and recording all progress

Drive understanding and adoption of our products through effective onboarding of customers.
Keep track of paid sign ups from the website and sales team
Diligently update customer/prospects data in tools provided
Stay on top of updates in current apps

Required Candidate profile
You will ideally have a combination of both Product (Computer Sciences) and Business education & experience
Should be able to work effectively in a Matrixed environment
3 years of relevant experience

We are looking for Customer Success Specialist (B.Tech graduates) to assist our customers with product inquiries in a swift, proficient and friendly manner. Should be instrumental in customer retention by addressing concerns and product issues.

Required Candidate profile

Interact with customers by email, live chat, or calls
Experience/ Knowledge in HTML/CSS, App integrations, Using API keys, Work flows / automations, Browser extensions

Who you are:

We are looking for experienced / energetic Demo Jockey (s) who can represent the 500apps brand well and engage our prospective customers in partnership with the sales team in meaningful ways for customers as well as 500apps.. Ideal candidates will share our passion to learn and master the apps to make customers appreciate 500apps in their situation / context. The successful candidate will be business savvy, detail oriented and be able to build effective demo’s to suit a prospective customer's use case. She / he would have had relevant experience in a SaaS / Product based company.

What you will be doing (responsibilities):

1. Work as part of the Sales POD in a matrixed environment to close deals.

2. Pull together effective demo’s using necessary apps for desired outcomes.

3. Keep an eye on the Sales pipeline and build / customize demo’s as needed prior to client meetings in partnership with the sales team.

4. Gather feedback from Customers post demonstration and provide the same to the Product team for potential enhancements / tweaks to fit into the customer's environment.

5. Be available / flex for demo’s as per shift / region assigned.

6. Build and maintain a repository of ready to use Demo’s for most frequent use cases.

7. Create and submit necessary reports.

8. Be the product champion / evangelist for 500apps.com

9. Stay on top of updates in current apps and new apps being launched - explore new app combinations for enhanced results.

Skills, Qualifications, Requirements:

• Clear and articulate communicator in English language to be able to effectively engage International customers.
• Ability to learn and apply apps in a stand alone fashion as well as in combination with other apps to deliver enhanced results for Customer use cases.
• Ideal candidate has a broad understanding of industries, domains, functions and disciplines to be able to effectively and quickly apply the apps in appropriate scenarios.
• You will ideally have a combination of both Product (Computer Sciences) and Business education and experience.
• At least 3 years of relevant experience as Demo Specialist or Onboarding Specialist in a B2B setting.
• Should be able to work effectively in a Matrixed environment - working closely with Sales and Customer Success Teams.

• Ability to learn and adapt fast.

Job Description -

Position – International Sales Development Representative

Reports to - Regional Head

Primary Objective - Sales Development Representatives are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team.

Specific Accountabilities/Responsibilities -
 Promoting and business through extensive and persistent cold calling, emails and communication(s) to prospective clients
 Respond, engage and qualify inbound leads and inquiries
 Scheduling Initial Prospecting Meetings for the Sales Team
 Providing in depth information to the Sales team to enable the most qualified and productive demos
 Researching and evaluating additional leads/prospects through web research
 Meet or exceed assigned quota of a minimum of 40 calls / 30 emails per day
 Working together with the Sales Director to grow a specific sales territory
 Working with the Sales Director to support the acquisition of new accounts in the region
 Help as needed to build awareness on special projects / events
 Maintaining all contacts/opportunities and recording all progress