Sales Manager - Inside Sales

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

Responsibilities

● Serve as the inside sales representative, connecting with as many leads as possible determining if they are good customer fits and be a true LambdaTest evangelist.

● Fully focused on outreach, prospecting, and lead qualification.

● Should always prioritise tasks based on (prospect’s/ customer’s) response, interest, and business needs.

● CRM hygiene - document all calls/ emails/ activities on CRM system and provide appropriate

● Forecast to the sales management

Requirements

● 2 - 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS

industry is a must.

● B.Tech in C.S, I.T, or related field is a plus

● Fluent in English - written and spoken with a passion for technology

● Functional experience in prospecting tools and CRM platforms, like - Sales Navigator, Zoom info,

ZOHO, SFDC etc

● Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn

connects, etc

● Exceptional prospecting, discovery, and qualification skills.

● Should be able to connect and develop relationships with CXO level executives over the phone/ con-calls

● Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-

changing environment

● Experience working in a rapidly growing, fast-paced organisation selling SaaS solutions to

enterprise companies. 

·        Minimum of 1 to 3 years experience in sales, business development or similar role.

·        Ability to learn the product to be sold/ value proposition of the software.

·        Responsible for IT sales(software) for B2B.

·        Generate leads through various marketing activities such as cold calling, references, e-mail marketing and various online sources.

·        Client meetings with Negotiation closure & sales management.

·        The candidate must have good communication skills and convincing skills.

·        Manage all communication with clients over mail & in written.

·        Building Business relationships with current and potential client.

Close deal and handle negotiation with the decision makers of prospects

We are looking for a Principal Software Engineer who has experience building cloud native applications in an Agile environment

Key Aspects of Role :

• Leverage deep knowledge of the full technology stack to help achieve business objectives and customer outcomes
• Collaborate with Product Management to validate the technical feasibility of and establish non-functional requirements
• Collaborate with Architecture to evolve architecture to solve technical challenges, support future requirements, scale effectively, continually meet/exceed SLAs and resolve tech debt
• Technical advisor to internal or external stakeholders on complex technical components
• Technical leader working with the team to help remove blockers and act as a tie breaker
• Adjust the team processes, listening to feedback and guiding the team through change and driving continuous improvement
• Guide, teach, and mentor team, providing feedback and moderating discussions
• Represent the interests of the team in cross functional meetings
• Maintain and proactively share knowledge of current technology and industry trends
• Work closely with peers to ensure the team is aligning with cloud native, lean/Agile/DevOps & 12 Factor Application best practices ensuring rapid value delivery and with quality
• Collaborate with other Principal Engineer’s to drive engineering best practices around testing, CI/CD, GitOps, TDD, architectural alignment, and relentless automation
• Excellent understanding and familiarity with Cloud Native and 12 Factor Principles, Microservices, Lean Principles, DevOps, Test Driven Development (TDD), Extreme Programming (XP), Observability / Monitoring

Required Skills:

• B.Tech/MS/PhD in Computer Science or related field, and 3 - 10 years relevant industry experience
• Coding experience in Java
• Extensive hands-on experience working with AWS cloud products and services
• Experience with popular open-source software such as Postgres, RabbitMQ, Elasticsearch, Redis and Couchbase
• Experience working with NodeJS, React/Redux, Docker Swarm, Kubernetes
• Experience with development frameworks such as the Spring/Spring Boot framework, Hibernate and knowledge of advanced SQL
• Proficiency with modern object-oriented languages/frameworks, Terraform, Kubernetes, AWS, Data Streaming
• Knowledge of containers and container orchestration platforms, preferably Kubernetes
• Experience delivering services using distributed architectures: Microservices, SOA, RESTful APIs and data integration architectures
• Knowledge of containers and container orchestration platforms, preferably Kubernetes
• Advanced Architecture and system design skills and principles
• Excellent organizational skills and can drive a cross-team strategic project or initiative
• Solid coaching, mentorship and technical leadership to help others grow
• Able to drive consensus/commitment within and across teams and departments
• Advanced critical thinking and problem solving on complex issues and customer concerns.
• Strategic thinker beyond immediate needs, considering the longer-term
• Excellent communication skills, with ability to communicate highly complex technical concepts
• Demonstrate high level of empathy with internal colleagues, stakeholders and customers

Apply Now!!!

API Lead Developer

Job Overview:

As an API developer for a very large client, you will be filling the role of a hands-on Azure API Developer. we are looking for someone who has the necessary technical expertise to build and maintain sustainable API Solutions to support identified needs and expectations from the client.

Delivery Responsibilities

• Implement an API architecture using Azure API Management, including security, API Gateway, Analytics, and API Services
• Design reusable assets, components, standards, frameworks, and processes to support and facilitate API and integration projects
• Conduct functional, regression, and load testing on API’s
• Gather requirements and defining the strategy for application integration
• Develop using the following types of Integration protocols/principles: SOAP and Web services stack, REST APIs, RESTful, RPC/RFC
• Analyze, design, and coordinate the development of major components of the APIs including hands on implementation, testing, review, build automation, and documentation
• Work with DevOps team to package release components to deploy into higher environment

Required Qualifications

• Expert Hands-on experience in the following:
• Technologies such as Spring Boot, Microservices, API Management & Gateway, Event Streaming, Cloud-Native Patterns, Observability & Performance optimizations
• Data modelling, Master and Operational Data Stores, Data ingestion & distribution patterns, ETL / ELT technologies, Relational and Non-Relational DB's, DB Optimization patterns
• At least 5+ years of experience with Azure APIM
• At least 8+ years’ experience in Azure SaaS and PaaS
• At least 8+ years’ experience in API Management including technologies such as Mulesoft and Apigee
• At least last 5 years in consulting with the latest implementation on Azure SaaS services
• At least 5+ years in MS SQL / MySQL development including data modeling, concurrency, stored procedure development and tuning
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency
• Should be a self-starter and team player, capable of working with a team of architects, co-developers, and business analysts

Preferred Qualifications:

• Ability to work as a collaborative team, mentoring and training the junior team members
• Working knowledge on building and working on/around data integration / engineering / Orchestration
• Position requires expert knowledge across multiple platforms, integration patterns, processes, data/domain models, and architectures.
• Candidates must demonstrate an understanding of the following disciplines: enterprise architecture, business architecture, information architecture, application architecture, and integration architecture.
• Ability to focus on business solutions and understand how to achieve them according to the given timeframes and resources.
• Recognized as an expert/thought leader. Anticipates and solves highly complex problems with a broad impact on a business area.
• Experience with Agile Methodology / Scaled Agile Framework (SAFe).
• Outstanding oral and written communication skills including formal presentations for all levels of management combined with strong collaboration/influencing.

Preferred Education/Skills:

• Prefer Master’s degree
• Bachelor’s Degree in Computer Science with a minimum of 12+ years relevant experience or equivalent.

Training –

Training undergraduate science students to develop Games using software such as Unity, Unreal Engine, C# & C++ programming language. Should be able to clearly explain to students - OOP’s concept, programming logics & algorithms. Also, should be fully conversant with 12th level Mathematics and Physics concepts (such as Vector, Coordinate System, Matrices, Quaternion etc.) used in game programming

Specific Skill Set :

-  Strong working knowledge and experience of C#, C++ & Game engine (Unity3D, unreal engine, Cocos2d etc…) its application in game development is must & required (training, working experience)

-    Very strong knowledge of OOP’s concept (Such as Encapsulation, Inheritance, polymorphism etc.), programming logics & Algorithms is mandatory

-     Thorough with Mathematics, Physics & its Concepts (such as Vector, Coordinate System, Matrices, Quaternion etc.)

-      Good communicator (both oral and written) in English

-      Self-motivated, initiator and results-oriented

-      Should demonstrate positive attitude, high motivation and interpersonal skills

Minimum/Maximum/ Work Experience Required: – 3-5 years

Any other skill set:

Enjoys working with people of all ages, from youth to parents and College staff

Efficiently organized, with the ability to maintain detailed records

Ability to execute events in a well-coordinated and planned manner Encouraging Compassionate

Time management and follow-up skills

* Software professional who are passionate to teach and share knowledge, will be preferred.