Intern - Inside Sales

Palcode.ai is an AI-first platform built to solve real, high-impact problems in the construction and preconstruction ecosystem. We work at the intersection of AI, product execution, and domain depth, and are backed by leading global ecosystems

Role: Full Stack Developer

Industry Type: Software Product

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development

Education

UG: Any Graduate

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

Job Description :-

We are looking for a Business Growth Manager for a fintech start up by a renowned group.
- Contacting potential partners to establish rapport, arrange meetings and secure new partners. Initiate, structure, and negotiate high-impact strategic brand partnerships directly with Top E-commerce, OEM and Offline partners for various retail/financial products
- Planning and over-seeing new marketing initiatives with partners.
- Researching organizations and individuals to find new opportunities for business
- Finding and developing new market opportunity and improving sales.
- Managing a team of Growth RM's
- Attending conferences, meetings, and industry events.
- Develop quotations and proposals for various clients.
- Develop goals for the development team and business growth and ensuring they are met.
- Train personnel and helping team members develop their skills.

Requirements :-
- Graduate / Post Graduate degree in business, marketing, or related field.
- The ideal candidate will have prior experience in Business Development dealing with Fintech companies, Wealth Management Start-ups, Payment Aggregators and Payment Wallets, acquiring new partners, servicing and managing the account and arranging for meetings and negotiations on behalf of the company.
- Must be an organized multitasker, be able to handle diverse projects at once and meet tight deadlines.
- Start-up experience will be preferable.
- Strong communication skills and IT fluency.

We are looking to hire a business development executive with 1-3 years of IT experience as well as good client-handling skills.

Experience: 1-3 Years (Relevant Experience Only)

Work Mode: WFO

Location: Seoni, Madhya Pradesh

Priority: Immediate /Maximum 15-Day Notice Period Acceptable 

Budget: 15,000–25,000 Monthly (Professional Tax & Insurance Deduction Exclusive)

Interview Rounds: 3 (HR, Technical, or Practical)

Working Days: 5 Days a Week (Monday - Friday) | 9:30 AM–6:30 PM

Leave Policy: 8 Paid Leaves *Terms Applied

Notice Period: 1 Month (Mandatory) - If Bypassed, No Relieving/Experience Letter Allotted 

Provisional Period: 90 Days

No salary will be provided if the candidate leaves the company within 15 days

Commitment Period (Bond): Provisional Period + 365 Days (1 Year)

Responsibility:

1. Handling Cold calls and freelancing platforms.
2. Generating the leads, Negotiation with clients Convert leads into clients.
3. Understand client requirements and shape the project structure.
4. Good knowledge about how to create SOW, build data architecture, and other necessary documents.
5. strategies to identify and engage potential clients through various channels.
6. Conduct research to identify new leads and opportunities within target industries.
7. Gather a deep understanding of prospective clients' needs, pain points, and goals.
8. Present our products/services and make plans for their updating with time.
9. Handling Dispute and Finding solution.
10. Maintain regular follow-ups to keep prospects engaged throughout the sales cycle.
11. Collaborate with Development teams and give information about client needs.
12. Do Price negotiations, discussing terms, pricing, and contractual agreements with clients.
13. Prepare and present regular reports on sales activities, lead generation, and performance, and share them with the MD.
14. Good knowledge of market standards and trends.
15. Knowledge about every type of product and service.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, or a relevant field.
2. Handson is experienced in IT, with at least 2 years of business development or sales roles.
3. Exceptional communication, negotiation, and convention skills
4. Ability to build and maintain client relations
5. Knowledge about how to present a demo 
6. Focus on achieving and exceeding targets.
7. Self-motivated, proactive, and capable of working independently.

Pre-Requirements:

Must read the complete job description and acknowledge self-fit for this position.

- Good internet connection/ WiFi.

- Diary and a pen to solve some questions.

- Working earphones and camera.

- Must Join with your own Laptop/Computer.

- Your previous work.

-  Must Visit our website Defenzelite.Com to know about the company.

WFH Note:

We do not provide laptops. The candidate has to arrange before joining.

The candidate has to make sure they have good internet connectivity. (Call such expenses covered by the candidates themselves.)

We encourage you to apply if you think you are a good fit, can handle the Business Development Executive environment, and have a proven ability to generate leads and convert them into clients. Join us in driving our business to new heights and significantly impacting our industry.

• Interacting with clients, solving problems and making sure the deadlines are met
• Proactively assessing, clarifying and validating client needs on an ongoing basis
• Leading and participating in implementation of new initiatives and ideas
• Preparing regular reports of progress and forecasts to internal and external stakeholders
• Coordinating with all the departments within the company like Creative, Business Development, Accounts, Operations, etc
• Coordinating with vendors, agencies etc. for timely delivery

Desired Candidate Profile

• Bachelor’s degree, MBA is an added advantage
• 1-2 years of experience from Edutech / Education Industry in a similar role
• Microsoft excel knowledge is must (vlook up, pivot table, data representation)
• Excellent communication skills (verbal and written)
• Strong business acumen, ethics and high integrity
• High comfort level in using online software platforms
• Ability to multi-task
• A positive attitude and ability to work well within a team    

• We are looking for a Senior SRE with a proven track record of success leading complex cloud-hybrid environments. You will have:
• Strong sense of Being an Owner, Wearing the Customer Shoes, with the ability to Empower Others demonstrated through clear
• communication and collaboration.
• Skills to work independently with multiple global teams, developing, configuring, deploying, and operating our global infrastructure on AWS and on-prem.
• Operational experience in complex distributed and real-time systems, including experience with SLO/SLAs towards high availability,reliability and DR goals.
• DevOps experience in building tools and frameworks, with an understanding of continuous deployment processes.
• Ability to think at scale, bringing a focus on continuous delivery methodologies from design through deployment and operations.
• Experience building and managing systems with tools including Kubernetes, Chef/Ansible/Puppet, Kafka, Docker, and Terraform.

• 5+ years experience in a Software and/or Site Reliability Engineering role
• Experience writing automation code in GoLang, Python or Java
• Experience developing and operating large scale distributed systems with Kubernetes and Docker
• Experience in running real time and low latency high available applications (Kafka, gRPC, RTP)
• Experience running public cloud environments on AWS
• Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS
• Bachelor degree in Engineering, Computer Science or equivalent experience
• The ability to lead, partner, and collaborate cross functionally across an engineering organization