Intern - Inside Sales

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

Data Engineer - Python

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

• Use Python web frameworks such as Dash or Streamlit to make latency data accessible to end users.
• Leverage OpenAI API to analyse and generate insights by using latency data and provide visualization interface to end users.
• Improve the Latency Data API to provide seamless access to latency data for end users, including researchers, support, and other teams within QRT.
• Optimize and fine-tune Large Language Models (LLMs) for use cases in natural language understanding, data processing, and predictive modelling. 

Your present skillset

• 4+ years' experience in a related field
• Advanced Python and OpenAI API proficiency.
• Good with LLM Concepts.
• Experience with large data sets, visualizations, and reports.
• High standards in code quality and development practices.
• Proficiency in managing structured/unstructured data.
• Expertise in scalable data systems.
• Strong AI/ML skills for pattern and anomaly detection.
• Experience with CI/CD processes and DevOps.
• Experience in the financial/trading sector.
• Familiarity with latency-sensitive systems and performance optimization

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      10-15 years in clinical work and / or mental health training

·      Qualification: Education in Mental Health

·      Experience in Clinical Practice / Research

·      Exposure to mental health training and created content or training on Mental Health for Adult

·      Experience of having previously worked in organized group is desirable

1.Outbound calls

2.Product/Service Knowledge

3.Lead Generation

4. Relationship Building

5. Sales Pitch

6.CRM Management

7.Follow Up

8.Collaboration

Roles and responsibilities:

- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:

- Inviting parents or the adult learners to a video counseling session

- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase

- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program

How is sales at PlanetSpark different?

- High Intent Leads - you get leads after they take a 1-hour demo.

- Extensive Training- you will get extensive instructor training and on-the-job training

- Career Progression - Get fast-track growth in designation and compensation

- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!

Mission statement for the role:

- Generate revenue by achieving weekly target through consultative inside sales.

Your career path

Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.

- Business development counselor

- Senior business development counselor

- Assistant Manager

- Manager

- Senior Manager

- Associate Director - Associate Vice President - Vice president

Key skills to be successful in the role:

- Excellent communication, interpersonal presentation, and problem-solving skills

- A go better attitude and winning mindset

- Excellent influencing skills and Street smartness

- Performance-driven people who adhere to guidelines set by the organization

What we're looking for?

- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.

- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.

- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.

CULTURE SNEAK-PEAK

https://lnkd.in/dXFPGEAN

Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.

• Determining the structure and design of web pages.
•  Building reusable and efficient code for future use.
•  Ensuring web design is optimized for smartphones.
•  Use markup languages like HTML to create user-friendly web pages.
•  Maintain and improve the website.
•  Optimize applications for maximum speed.
•  Collaborate with back-end developers and web designers to improve usability.
• Stay up-to-date on emerging technologies.

• Experience with building scalable applications using Flutter on android or IOS. (we are happy to meet you even if you do not know flutter but are willing to learn)
• Strong knowledge of Architectural pattern like Bloc, Provider etc in Flutter. Knowledge of writing Plugins in Flutter is a good to have skill
• Ability to think about scalability and reusability while developing flutter widgets.
• Experience in working with Dart.
• Knowledge of unit & integration testing, agile development process, jira & API integration will be extremely useful
• Strong UI building skills and the ability to handle updates in UI with high frequency data changes.
• Experience with version control systems (bitbucket, git etc.)
• Strong knowledge of algorithms and data structures
• Should have demonstrated experience working on application development projects and test-driven development. Experience in writing high quality code
• Strong state management knowledge
• Experience in Fintech domain will be another added advantage

• 3+ Years of experience in MDM (IDD UserExits / Hub User Exits)
• 2+ years experience in Java
• 1+ years’ experience in Activos
• 3+ years experience developing with SIF API, BES apis.
• Well versed with SOAP and RESTful WebServices
• Working with business partners and technical team to understand the requirements.
• Develop, program, and unit test the Java code needed.
• Support integration and Regression testing activities around custom Java objects
• Bachelor’s degree in a technical area or equivalent
• Ability to move between high level architecture design and getting involved in all phases of hands-on development
• Excellent communication skills, particularly those relating to complex findings and presenting them to ensure audience appeal at various levels of the organization
• Ability to integrate research and best practices into problem avoidance and continuous improvement
• Strong analytical and problem-solving skills
• Strong interpersonal skills to successfully team with software vendors, external partners and internal business and IT associates.
• Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision