Account Executive - SaaS Platform

About Codemonk

Codemonk is a product engineering and AI-focused technology company helping enterprises and startups build scalable digital solutions. We work at the intersection of design, engineering, cloud, and AI to solve complex business problems.

As Codemonk scales, we are strengthening our pre-sales and requirement discovery function to ensure clarity, feasibility, and delivery success from day one.

Role Overview

We are looking for a Senior Business Analyst to play a key role in Codemonk’s pre-sales and early solutioning efforts. This role will work closely with Sales, Engineering, and Design teams to convert opportunities into well-defined problem statements, requirements, and solution approaches.

This is a hands-on senior individual contributor role with clear growth potential into a BA Lead position as the team and organization scale.

Key Responsibilities

A) Pre-Sales & Requirement Discovery

• Partner with the Sales team on qualified opportunities to:
• Conduct requirement discovery discussions
• Understand client goals, constraints, and success metrics
• Translate loosely defined problems into:
• Business and functional requirements
• Scope boundaries, assumptions, and risks
• Collaborate with Engineering and Design teams to:
• Define solution approaches
• Validate feasibility and complexity
• Support effort estimation and proposal preparation
• Contribute to:
• Client presentations
• Solution decks
• PoCs / demos where required

B) Solution Clarity & Documentation

• Create clear and structured artifacts such as:
• Requirement documents
• User stories / use cases
• High-level solution summaries
• Help prevent scope creep by setting clear expectations early
• Support smooth handover from pre-sales to delivery teams

C) Team Collaboration & Mentorship

• Guide and support:
• Business Analysts
• Associate Business Analysts / interns
• Review junior team members’ work and provide feedback
• Gradually take ownership of BA quality across opportunities

D) Continuous Improvement

• Contribute to improving BA processes, templates, and best practices
• Bring a consulting mindset to problem-solving and client interactions
• Grow into greater ownership of the BA function over time

Required Skills & Experience

• 6+ years of experience in Business Analysis, Solution Consulting, or Pre-Sales
• Experience working in IT services, product engineering, or digital solutions
• Strong requirement elicitation and documentation skills
• Good understanding of:
• SDLC / Agile methodologies
• Web, mobile, and cloud-based solutions (conceptual understanding)
• Comfortable interacting with clients, sales teams, and engineers
• Strong communication and problem-structuring skills.

Nice to Have

• Exposure to AI/ML, data platforms, or enterprise systems
• Prior experience mentoring junior BAs
• Experience supporting RFPs or client pitches.

Growth Path

• Increased ownership of pre-sales opportunities
• Formal leadership of junior BAs
• Potential transition into BA Lead / Pre-Sales Lead role as the organisation scales.

We're Hiring: Senior Developer (AI & Machine Learning)** 🚀

🔧 **Tech Stack**: Python, Neo4j, FAISS, LangChain, React.js, AWS/GCP/Azure

🧠 **Role**: AI/ML development, backend architecture, cloud deployment

🌍 **Location**: Remote (India)

💼 **Experience**: 5-10 years

If you're passionate about making an impact in EdTech and want to help shape the future of learning with AI, we want to hear from you!

Responsibilities:

• Manage and respond to leads generated through digital marketing channels promptly, ensuring timely follow-up and effective lead nurturing.

• Develop and implement sales strategies to effectively engage and convert leads into customers. Collaborate with the sales team to refine and optimize the sales process.

•  Understand customer requirements, pain points, and business objectives to provide tailored IT service solutions. Conduct effective Build and maintain strong relationships with prospective and existing customers through regular communication, providing exceptional customer service, and acting as a trusted advisor.

• Manage sales pipeline effectively, tracking and updating lead status, activities, and progress using CRM systems. Provide accurate sales forecasts and reports to management.

• Stay updated with industry trends, competitors, and market dynamics related to IT services. Identify new business opportunities and target markets to expand customer base.

• Collaborate with cross-functional teams, including marketing, product, and delivery teams, to ensure a seamless customer experience and successful project implementation.

• Negotiate contracts, terms, and pricing in accordance with company guidelines. Close deals and achieve assigned sales targets and quotas.

• Proficiency in using CRM systems especially HubSpot and sales tools to manage leads, pipeline, and sales activities.

 Demonstrate a strong understanding of international markets and the ability to adapt communication styles and sales approaches to different cultural backgrounds. Possess cultural intelligence to effectively navigate cross-cultural interactions, understand customer preferences, and respect cultural values and norms. Show sensitivity and adaptability when engaging with customers from diverse backgrounds, ensuring a high level of cultural competence in all interactions.

• Track sales metrics, prepare reports, and provide accurate sales forecasts to the management team.

Requirements:

• Proven 4+ years of experience in sales, preferably in the IT service industry, with a strong track record of meeting or exceeding sales targets.

• Extensive global market knowledge and a successful history of selling IT services to international clients.

• Excellent communication and interpersonal skills.

• Strong negotiation and problem-solving skills.

• Ability to work independently and as part of a team.

• Knowledge of the IT services industry and market trends.

• Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc. 

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

• A degree in programming, computer science, or a related field.
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.

Work Profile:

• Delivering a complete front end application in Agular
• Ensuring high performance on mobile and browser with reusable and modular components spanning cross multiple projects
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Integrate with the back-end developer in the process of building the RESTful API
• Communicating with external web services for 3rd Party tools and services integration
• Requirement  
• 2+ years of experience and proficiency with Angular, JavaScript and HTML5
• Deep knowledge of Angular practices and commonly used modules based on extensive work experience
• Creating self-contained, reusable, and testable modules and components
• Ability to provide SEO solutions and optimization
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
• Creating custom, general use modules and components which extend the elements and modules of core Angular

• Working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
• Working on strategies to acquire supply for existing business and new product lines and executing through field teams
• Driving margins improvements by improving supply acquisition cost
• Improving driver engagement and adoption to technology
• Regularly communicating with senior management and clients on status, risks and change control
• Defining KPIs/KRAs on which would form the base for different processes

Desired Candidate Profile

• Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
• 2-10 years of frontline operational experience in B2B domain at a city/hub level
• Ability to adapt quickly to a new environment    

This role is for the IT Recruiter of the company and you'll be reporting to the Senior Manager of Business Operations.

As an IT recruiter you will be working to;

1. Identify and screen the best of available talents at the shortest possible time with a focus on quality

2. Maintain and develop the pipeline of eligible candidates for future open positions

3. Develop proactive sourcing strategies to engage and increase the number of qualified applicants in the database for active and passive talent.

4. Qualify or reject candidates based on introductory calls via phone and emails

Job qualifications and requirements - A degree in Software Engineering, Computer Science is highly preferred.

1. A passion for solving problems and providing workable solutions
2. Knowledge of software terms, technology stacks, and software roles
3. Strong analytical and reasoning skills with an ability to visualize processes and outcomes
4. Outstanding all-round communication skills and ability to work collaboratively

LrnEd Technologies is a product-based company doing business as (DBA) Outdefine (www.outdefine.com). We help top software engineers work remotely for top US startups. Outdefine is founded and backed by engineers from Facebook, Google, Stanford, OnDeck, and StartX. Join our world-class team and work to reinvent the way we transform the future of work.