International Sales Development Representative & Trainees

About MyOperator 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount. 

Role Overview

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances. This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities: 

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. 
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards. 
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and backend operations .
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies. Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations

Experience: 1-3 years minimum in backend operations with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

• Skills: Deep understanding of the TRAI/DoT landscape, strong vendor management, analytical skills, proficiency in MS Office/data reporting tools, and experience with ticketing systems.

About Us

AtDrive Infotech is a forward-thinking IT company dedicated to delivering innovative solutions using cutting-edge web technologies. We are passionate about creating intelligent, scalable, and cohesive applications that drive impact. We are seeking skilled Web Developers to join our dynamic team and contribute to transformative projects.

Key Responsibilities

• Design, architect, and develop secure, high-performance, and scalable web solutions.
• Manage the full application lifecycle, including concept, design, development, testing, deployment, release, and ongoing support.
• Create engaging, device-specific user interfaces to enhance user experience.
• Develop and maintain robust APIs to support seamless integration and functionality.
• Participate actively in all phases of the software development lifecycle.
• Provide technical and architectural leadership to development teams.

Qualifications

• Bachelor’s or Master’s degree in Engineering, specializing in Computer Science, Information Technology, or a related field.
• Minimum of 1 year of relevant experience in web design and development.

Desired Skills and Experience

• Core Technical Skills:
• Strong expertise in Angular for building dynamic, client-side applications.
• Proficiency in Node.js for developing scalable server-side applications.
• Advanced knowledge of MySQL for designing and managing relational databases.
• Expertise in API Development for creating secure, efficient, and scalable APIs to support application functionality and third-party integrations.
• Hands-on experience with web technologies: JavaScript, Bootstrap, jQuery, HTML5, CSS, and open-source platforms.
• Proficiency in CSS customization and MVC frameworks.
• Experience with AJAX, XML, and e-commerce platforms.
• AI Knowledge:
• Familiarity with AI concepts and their application in web development (e.g., integrating AI-driven features or APIs).
• Client Communication:
• Exceptional written and verbal communication skills in English, with the ability to effectively collaborate with clients and stakeholders.
• Additional Skills:
• Real-time testing capabilities during development to ensure quality.
• Exposure to client-side technologies like AngularJS is a plus.
• Ability to work independently and collaboratively within a team.
• Strong dedication and commitment to delivering high-quality work.

Personal Attributes

• Thrives in a fast-paced, dynamic environment with a focus on quality and efficiency.
• Strong problem-solving and troubleshooting skills.
• Excellent interpersonal and communication skills (both verbal and written).
• Ability to prioritize and manage multiple tasks to meet tight deadlines.
• Self-motivated with the ability to work with minimal supervision.
• Innovative and proactive approach to problem-solving.
• Flexible and adaptable, with a strong sense of ownership for resolving challenges.
• Capable of multitasking under pressure while maintaining high standards.

Evaluation Criteria

Candidates will be assessed based on the following key parameters:

• Angular Expertise: Demonstrated ability to build robust, dynamic web applications using Angular.
• Node.js Proficiency: Experience in developing efficient, scalable server-side applications.
• MySQL Competence: Strong skills in designing and optimizing relational databases.
• API Development: Proficiency in designing and implementing secure, efficient, and scalable APIs.
• AI Knowledge: Understanding of AI concepts and their practical application in web development.
• Client Communication: Ability to clearly articulate technical concepts and collaborate effectively with clients.

Why Join Us?

If you are passionate about web development, eager to work on challenging projects, and ready to contribute to AtDrive Infotech’s success, we invite you to apply. Join our team and be part of an exciting journey to shape the future of technology!

Apply Now: Share your resume and portfolio to embark on a rewarding career with AtDrive Infotech.

About the company

WonDRx (pronounced as Wonder-Rx) - spearheaded by two serial Entrepreneurs Mr. Pankaj Sindhu along with his Co-Founder Mr. Pankaj Agrawal; is a very unique and novel technology which has the capacity to change the way healthcare eco-system interacts with each-other. We are determined to change the way of Healthcare domain working and make it more convenient while ensuring a pleasant experience for the consumers and all other stakeholders involved. You need to see the product to believe the power it has and what it can enable in the healthcare domain.

Designation: Team Leader Data Analyst & Project Management

Job Description:

We are seeking a highly skilled and detail-oriented Team Leader- Data Analyst & Project to join our team. In this role, you will be responsible for extracting insights from raw data, preparing analytics reports, and overseeing data-driven projects from start to finish.

The ideal candidate should have a strong background in Advanced Excel, proficiency in various Business Intelligence (BI) tools will be an added advantage, and experience in follow up with various internal and external stakeholders related to ongoing projects.

Responsibilities:

•          Gather, clean, and validate raw data from various sources.

•          Develop and maintain efficient data management systems.

•          Apply advanced Excel techniques to manipulate and analyse data effectively.

•          Utilize BI tools to create insightful reports, visualizations, and dashboards.

•          Identify trends, patterns, and correlations in data sets.

•          Collaborate with cross-functional teams to understand their data needs and provide analytical support.

•          Present findings and recommendations to stakeholders in a clear and understandable manner.

•          Manage data-driven projects from initiation to completion, ensuring deliverables are met on time and within budget.

•          Maintain project plans, including timelines, resource allocation, and task assignments.

•          Monitor project progress, identify risks, and implement mitigation strategies.

•          Coordinate and communicate with team members, ensuring alignment and effective collaboration.

•          Prepare project status reports and deliver presentations to stakeholders.

•          Evaluate project outcomes and identify areas for improvement.

Requirements:

•          Master’s or Bachelor's degree with a relevant experience in coordinating Data Driven projects

•          Proficiency in Advanced Excel functions and formulas.

•          Knowledge of at least one Business Intelligence (BI) tool (e.g., Tableau, Power BI, QlikView) will be an added advantage

•          Excellent project management skills, including planning, organization, and prioritization.

•          Strong problem-solving and critical-thinking abilities.

•          Excellent communication and interpersonal skills.

•          Ability to work independently and manage multiple projects simultaneously.

•          Attention to detail and ability to work with complex datasets.

Preferred Skills:

•          Data Analysis: Candidate should have strong analytical skills which is crucial for a data analyst. You should be able to collect, organize, and interpret complex data sets to extract meaningful insights. Advanced Excel is a must.

•          Communication and Presentation: Data analysts should be able to effectively communicate their findings to both technical and non-technical stakeholders. You would need to effectively communicate with team members, stakeholders, and other project stakeholders. This includes written communication through project documentation and reports, as well as verbal communication for conducting meetings, providing updates, and resolving issues.

•           Continuous Learning: We are a constantly evolving startup. Ideal candidate should have willingness to learn new techniques, stay updated with the latest tools and technologies, and adapt to changing trends which is crucial for long-term success.

•           Team Player: You should be able to motivate and inspire team members, provide guidance, and facilitate decision-making processes.

•           Project Coordinator: As a project coordinator you should possess strong problem-solving and critical-thinking skills to identify issues, analyse root causes, and propose and implement appropriate solutions

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

• Write copy for a variety of media including social, print, video, and online
• Edit and proof work to ensure high editorial standards are met across all content outputs
• Collaborate with creative, product, marketing, and legal to assess project needs and help with messaging
• Drive brand consistency across all company communications
• Develop and implement brand guidelines
• Stay current on trends and competitors within the editorial sphere
• See projects through the whole creative lifestyle, from inception to deployment
• Strong creative thinking skills and ability to think conceptually
• Comfortable working independently with little direction under tight deadlines
• Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar
• Proven ability to demonstrate brand voice
• Strong attention to detail
• Excellent portfolio of work

About QuestionPro:

QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.

Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments. 

Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada. 

https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/

We are a bootstrapped company and proud to have not taken any funding or investment.

QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!

We operate 100% remote. You will be working from any place you desire for this position.

Responsibilities

• Be a team player: contribute to our culture, invent new ways to address industry needs, criticize constructively, and help create a world-changing company
• Develop from the ground up a modular architecture to support a web API
• Manage all aspects of the software life cycle (Requirements gathering, Testing, Deployment, Support)
• Design and implement low-latency, high-availability, and performant applications
• Implement security and data protection
• Build exciting applications by utilizing updated technologies and architectural design patterns 
• Ability to attract talent and build a team. 

Skills & Requirements

   Must-Have:   

• Passionate about creating high-quality, flexible code
• Strong understanding of REST API principles and best practices
• Expertise in Java, 
• Expertise in MySQL/Elasticsearch, Mongo or any NoSQL Database
• Proficient with Git
• Proficient with front-end technologies JavaScript, CSS & HTML
• Proficient in design patterns
• Good understanding of MVC architecture

   Good To Have:

• Python, R, Docker, Kubernetes, ES6+
• Proficiency in ReactJS
• Any experience in ML/ NLP

Responsibilities 

• Adding more features to our existing website which can ease the campaign launching process for campaigners. 
• Incorporating various tools which can track the users behavior and other key metrics. 
• Build APIs which are scalable and can help strategically partnering with other companies or organizations. 
• Adopting and incorporating changes as per the new technologies. 
• Investigate production issues pertaining to customer features to determine root cause and implement solutions 
• Work with the real-time feedback from our users (external and internal) to make the products better. 
• Take ownership of the backend services, ensure the best possible performance.
• Strong problem-solving skills, organizational and communication skills, team player

Requirements 

• Preferably 1+ year of experience in full stack development. 
• Hands on experience in front-end languages preferably html5, CSS3, React Js. 
• Top-notch programming skills in JavaScript and a strong understanding of web fundamentals 
• Experience in backend languages preferably NodeJs
• Familiar with MySQL/SQL server 
• Familiar with JavaScript technologies 
• Familiar with cloud services like AWS, Git 
• Knowledge/experience in building Web APIs 
• Good understanding of the foundations of security and best practices ∙ Good Problem-solving skills. 

What you'll get: 

Work with technologies like React, ReactJS, NodeJs.

Gain knowledge on full application lifecycle 

Faster growth and opportunities