Inside Sales Executive

We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls related to healthcare services.
• Service customers seeking support with their monthly healthy benefit package.
• This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
• Customers will seek help with replacement cards, balance checks, and contact information updates.
• Successful associates can distinguish varying levels of customer complexity & communicate effectively.
• Ensure compliance with HIPAA and other healthcare regulations.
• Resolve customer queries efficiently while maintaining professionalism.
• Maintain records of patient interactions and escalate complex cases when needed.
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Required Skills:

• Strong verbal and written communication skills.
• Ability to handle customer inquiries with empathy and professionalism.
• Basic knowledge of healthcare processes and medical terminologies (preferred).
• Problem-solving and multitasking abilities.
• Cognitive and Behavioral Assessment: Traitify – Medium or High
• Language Proficiency: Emmersion – B1 CEFR score
• Typing Test: 25 WPM at 95% accuracy
• Familiarity with CRM software or call center tools (a plus).

Educational Qualification:

• Bachelor’s degree in any field.

Location: Remote

Availability: Weekends only – especially Sundays

Compensation: Unpaid (Volunteer-based)

Cause: Supporting underprivileged children through education, mentorship & empowerment

Are you passionate about making a real difference in your community?

Unessa Foundation invites compassionate and committed individuals to join us as Weekend Volunteers in Vadodara.

What You'll Do:

• Spend quality time interacting and engaging with underprivileged children
• Support in basic learning activities, fun games, storytelling, and mentorship
• Help organize Sunday educational or creative sessions

Why Volunteer With Us?

• Gain hands-on experience working in the social impact space.
• Gain friendships and build relationships for a lifetime.
• Develop leadership, communication, and teamwork skills.
• Be part of a mission to uplift young lives and give them a brighter future.

Ideal Candidate:

• Available on Sundays (minimum 3 hours commitment)
• Passionate about children’s education and welfare
• Friendly, reliable, and eager to learn

To us, a Technical Interviewer is a go-to person for technical interviews for any technology. This means that your duties will involve conducting technical interview rounds of candidates having a technical background of any kind.

The job of a Technical Interviewer is important to business success. Hiring the right talent is our most critical point and a vital aspect of a complete Technical Interviewer’s job description and specification.

• Own full technical recruitment process including interviews, feedback, and building talent pipelines
• Identify the right talent for the organization
• Train and mentor new and existing interviewers
• Identify the gaps in the interview process and work on solutions
• Maintain a healthy candidate experience and build the employer brand
• To be up to date with new technologies
• Participate in various coding and technology-related challenges to gain knowledge 
• Nurture a positive working environment
• Have a strong sense of ownership for assigned tasks and a willingness to go the extra mile when needed
• Is an effective communicator who can establish rapport with people at all levels

• Bachelor's Degree in BSc/BE/BTech in Computer Science, Engineering, or a related field
• General programming skills in languages like Java, Javascript, Ruby or equivalent.
• Proven working experience in the same profession or as a trainer 
• People-oriented and results-driven
• The ability to work as part of a team
• Strong analytical and problem-solving skills
• Excellent administrative and organizational skills
• Effective communication skills
• Proven hands-on Software Development experience

• Solid understanding of data structures, design patterns and advanced programming techniques
• In-depth knowledge of OOP, systems analysis and design
• Strong hands-on experience in systems development and systems life cycle methodologies
• Experience in .NET Framework and architecture (ASP.Net, C#, Visual Studio, WCF, WebAPI & MVC )
• Good knowledge of server-side APIs, including experience with REST, JSON, XML
• Experience in MS SQL server designing, coding and delivering database applications
• Knowledge of JavaScript, JQuery, CSS, HTML and front-end languages
• Ability to work on server-side application and integration with the front-end.
• Proficient in English preferred
• Bachelors / Master's degree

About the product

Docexa provides a suite of tools for doctors that can help them create their digital presence with their own page, run online consultations, manage their daily calendar and more!

We are completely revamping the current platform and building it from scratch. This is the biggest project we have taken on till date and this will move our product from the 90s to the future.

What your role will involve:

We have a basic design language and a design system which can be extended to build rest of the product. You are going to have full ownership of this.

You are not just going to be designing mock ups. You will be involved in strategic product thinking to solve real user and business problems, ideate on user flows and take responsibility of user testing, prototypes, visual design, animations and production of spec and assets.

In this role, you will report to the Product Manager and run things collaboratively.

Minimum Requirements:

Most importantly, you need to be super passionate about design and obsessive about detail while having a good sense of users and a keen interest to understand broad business goals.

Other than that you need to have:

• 2+ years of experience in UI/UX designs
• Comfortable being the only designer in the team
• A classy taste for colors and clean design
• Proficiency in Figma
• Ability to put user needs over your own preferences in design decisions
• Strong verbal and written communication with the ability to express design ideas
• Ability to put your ego aside and take feedback with an open mind

Requirements:

• Academic degree (BE / MCA) with 3-10 years of experience in back-end Development.
• Strong knowledge of OOPS concepts, Analyzing, Designing, Development and Unit testing
• Scala technologies, AKKA, REST Webservices, SOAP, Jackson JSON API, JUnit, Mockito, Maven
• Hands-on experience with Play framework
• Familiarity with Microservice Architecture
• Experience working with Apache Tomcat server or TomEE
• Experience working with SQL databases (MySQL, PostgreSQL, Cassandra), writing custom queries, procedures, and designing schemas.
• Good to have front end experience (JavaScript, Angular JS/ React JS)