Sales Executive/Customer Care Executive/Telesales - Outbound Calling

Identify and generate new leads through calls, emails, and networking • Understand the client requirements and pitch the product to the customer accordingly. • Maintain good relationships with existing clients. • Schedule meetings or product demos with interested customers. • Conduct the demoes with the prospective customers either virtually or on field. • Follow up on leads and close sales deals • Achieve monthly targets • Maintain records of sales activities and customer interactions • Work closely with the sales and marketing team

AI Engineer – Supaboard.ai

Location: Bengaluru, India (On-site, 5 days a week)

Experience Level: 2–5 years

Compensation: ₹8 – ₹16 LPA

Tech Stack: Python, TypeScript, OpenAI/Anthropic APIs, Hugging Face, Vector DBs

Employment Type: Full-time, In-office

About Supaboard.ai

Supaboard.ai is building an intelligent data analytics platform powered by modern AI systems, enabling teams to transform their raw data into dashboards, insights, and automations—instantly.

We combine analytics, automation, and AI into a single powerful engine used by fast-growing teams.

We’re looking for an AI Engineer who loves working with models, fine-tuning, LLM orchestration, and building AI-driven features that scale.

Key Responsibilities

• Fine-tune open-source LLMs (e.g., Llama, Mistral, T5, Qwen) for internal use cases like text classification, summarization, extraction, and agent workflows.
• Develop, test, and optimize prompt engineering strategies for production use-cases.
• Build and maintain pipelines for training, evaluating, and deploying custom AI models.
• Integrate models with Supaboard’s backend using Python, TypeScript, and cloud-based AI platforms.
• Work with libraries like Hugging Face Transformers, LangChain, OpenAI, Gemini, Anthropic, and vector databases (Pinecone/Weaviate).
• Create high-accuracy evaluation datasets and design automated evaluation harnesses.
• Optimize performance, latency, and reliability of AI-powered features in production.
• Collaborate with product, engineering, and data teams to design and implement AI-driven product features.

Requirements

• Strong proficiency in Python (must) and basic experience with TypeScript (preferred).
• Solid understanding of LLMs, embeddings, tokenization, model architectures, and NLP pipelines.
• Prior experience fine-tuning or training open-source models using PyTorch, Hugging Face, or similar frameworks.
• Experience calling and orchestrating external LLM APIs (OpenAI, Anthropic, Google Gemini, etc.).
• Ability to design prompts, tune them, and create deterministic and reliable chains/flows.
• Hands-on experience with vector databases (Pinecone, Weaviate, Chroma) and retrieval pipelines.
• Familiarity with cloud environments (AWS/GCP) and deploying AI workloads.
• Good understanding of evaluation metrics and experiment tracking (W&B or similar).
• Strong debugging skills and an ownership-driven mindset.

Nice to Have

• Experience building agents, tool-calling workflows, and multi-model pipelines.
• Knowledge of distributed training, quantization (GGUF/GGML), or optimization techniques (LoRA, QLoRA, PEFT).
• Experience building AI-based features for data analytics or SaaS products.
• Familiarity with FastAPI or Node-based backend services.

Why Supaboard.ai?

• Build a core part of India’s next-gen AI analytics platform.
• Work with cutting-edge open-source AI models and real-world production workloads.
• Massive ownership, high impact, and a fast-paced startup environment.
• A culture that rewards learning, curiosity, and technical growth.

Request for Proposal (RFP): AI Receptionist for Helvetica Incoming Broker Calls

Company Overview

Helvetica Group is a direct commercial real estate lender and investment bank, specializing in providing alternative financing solutions for complex real estate transactions. We focus on fast, innovative, and common-sense underwriting to serve brokers, investors, and borrowers nationwide.

Website: helveticagroup.com

Project Overview

We are seeking an experienced AI Engineer to design and implement an AI Receptionist using Retell AI and Make (formerly Integromat). This AI Receptionist will handle incoming broker calls, collect loan request details, integrate with Salesforce, and automate follow-up communications.

Scope of Work

The solution should:

1. Receive Incoming Calls

• Integrate with our phone system and Retell AI to answer broker calls professionally.
• Detect caller intent and initiate a structured loan intake conversation.

1. Prompt Loan Request Details

• Use natural language conversation to gather key loan scenario data:
• Borrower and broker information
• Property type, location, value
• Loan amount requested, purpose, and timeline
• Any special circumstances (e.g., foreclosure bailout, BK buyout, etc.)

1. Data Handling & Automation

• Send collected call details to Salesforce as a new Lead.
• Email a summary of the loan request to our broker group.
• Send an automated confirmation email to the caller.
• Send an SMS confirmation text to the caller with a thank-you and next steps.

1. Integration Requirements

• Use Retell AI for call handling and voice interactions.
• Use Make for workflow automation (Salesforce, email, SMS).
• Ensure all data flows securely and complies with applicable regulations.

Deliverables

• Fully functional AI Receptionist integrated with our systems
• Retell AI call flow design and scripts tailored to Helvetica's lending guidelines
• Make (Integromat) scenarios for:
• Salesforce lead creation
• Email notifications (internal and external)
• SMS confirmation to caller
• Documentation for setup, maintenance, and future scaling
• Optional: Dashboard for call analytics and performance monitoring

Skills Required

• Experience with Retell AI (or similar conversational AI voice platforms)
• Expertise in Make (Integromat) or similar workflow automation tools
• Strong knowledge of Salesforce API integrations
• Experience with Twilio or other SMS/email APIs is a plus
• Understanding of secure data handling and compliance (preferred)

Proposal Requirements

Please include in your proposal:

• Relevant experience with Retell AI, Make, and Salesforce integrations
• Portfolio of similar AI automation projects (voice + CRM)
• Estimated timeline for project completion
• Proposed budget and pricing structure
• Any additional recommendations to enhance this solution

Timeline

• Proposal Submission Deadline: [Insert Date]
• Project Kickoff: [Insert Date]
• Expected Completion: Within 4-6 weeks from kickoff

Budget

We are open to proposals with fixed price or hourly rates. Please provide a clear breakdown of your pricing.

How to Apply

Submit your proposal directly through Upwork, including all requested details.

Would you also like me to include:

• Sample call flow conversation script (to attract engineers who understand the flow)?
• Technical architecture diagram (for clarity on integrations)?
• I can draft both to include in your posting. Shall I proceed?

1.Triage of security alerts that includes but not limited to malware, denial of service, unauthorized access, etc.

2. Conduct incident investigations on SIEM tools.

3. Perform threat hunting on networks to detect and isolate threats.

4. Knowledge of various security methodologies and processes, and technical security solutions (firewall, packet analysis, SIEM and intrusion detection systems)

5. Continuous optimization, tuning and monitoring of SIEM solution

6. Hands on experience around administrating and threat hunting on EDR, XDR, DLP and SIEM tools.

7. Ability to analyze endpoint, network, and application logs

8. Identify false positives, analyse reported spam, phishing, and suspicious emails and understanding of email security concepts: SPF, DMARC, DKIM

9. Immediate Joiners

• Configure IDOC settings relate to segment, IDOC type, message type, partner profile, port, RFC connection etc.
• Develop Java class for AES symmetric decryption and decompression of web service.
• Configure the EDI process to enable client to exchange documents with the business partners.
• Develop a program to update credit card details from a FTP file in FI/CO.
• Modify the above LSMW to accumulate quantity for the same records and post as one record.
• Develop a BDC for FICO to calculate and update full payment, partial payment and pending.
• Develop the data migration programs for vendor master and customer master upload from legacy system using LSMW.
• Embed the e-mail body content of customer in auto response e-mail generate by CRM system to the customer.
• Act on programs for credit card encryption/decryption to update and settlement in contract and billing in SD and FI/CO.
• Create report which will take data from SRM system against valid PO numbers and perform the calculations in ECC system.
• Configure asset module (fix assets), including asset classes, integration with purchasing, and assets under construction.
• Create picking list using message type PICKSD and corresponding IDOC type SDPIODO1 is used for sending information to warehouse management system.
• Develop a custom workflow for employee simplify performance management reviews and identification of top performers.
• Perform requirement gathering and technical feasibility over client expectation and defining development guidelines for ABAP team.
• Create technical specification for all the objects like workflow specification and report specifications base on the functional specification.

Job Description:

1. Should be strong in Angular Development.
2. Experience in Redux , Bootstrap, css3, hands on third party library integration
3. Good experience in client communication - oral and written communication skills.
4. Should take responsibility of the work
5. Good Understanding on Server-Client Architecture
6. Good analytical and problem-solving skills.

Interview Process: 

 All the interviews round will be conducted virtually on Google meet  

Company Overview:

 "Born out of a garage in Bangalore, India in 2011, Data Template is an Information Technology Services company, delivering cutting-edge and emerging technologies to help the client stay ahead of the competition. We deliver technology services for solving complex business challenges with breakthrough technical innovations. Data Template is known for providing clients with a superior engagement experience through a combination of business acumen, intellectual curiosity, collaborative work style, and strong partnerships. Our deep technical expertise mitigates project risk and reduces total cost of ownership for our clients. Data Template takes an agile, collaborative approach to create customized solutions across the digital value chain."

Website: http://www.datatemplate.com/">www.datatemplate.com

About us:

Swazei is a US-based remote software product experience company headquartered in San Diego, California. We are a bunch of technology enthusiasts from all over the world. We are called Lunavo because we believe that it is possible to bring the Moon to the Earth. We believe in making things possible. We are passionate about executing products with agile lean processes that work to create product experiences that drive results. We have created an ecosystem of talent spread across geographies and agile design and development processes to create software that delivers value for our clients. (www.swazei.com).

Joining: IMMEDIATE

WORK FROM HOME OPPORTUNITY

Job Requirements:

• Should have at least 3 yrs of experience with Codeignitor
• HandsOn Experience in Codeigniter must
• Experience in frameworks like Yii, Symphony, jQuery, etc.
• Proficiency in tools like AJAX, CSS, Java Scripting, etc.
• Experience in MySQL, Joomla, WordPress, etc.
• Should have worked as Team Lead
• should have Retail/Ecom/POS domain knowledge

Job Type: Full-time