Sales Executive/Customer Care Executive/Telesales - Outbound Calling

Job description:

Apprication Pvt Ltd -Hiring for BPO TECH SUPPORT(Night shift) - Work from office Goregaon(E)

JOB DESCRIPTION FOR BPO TECH -SUPPORT

-Excellent communication in English is mandatory.

-Must have minimum 1 year Experience

-Working on tickets and resolving the issues of clients/customers.

-Testing/replicating the issues raised by clients

-Working on tickets and resolving the issues of clients/customers

-Testing/replicating the issues raised by clients

-Installation of software / Hardware via remote.

-Giving training to the users via remote if required.

-Supporting merchants on software over Phone/Email.

-Giving remote support to clients.

Shift Timings : 11:00pm to 8:00am(Night shift)

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About the Role

We are looking for a highly organized and proactive Program Manager to act as the central operational hub for our team at Innovxcare. As we build next-generation AI solutions for radiology, you will lead sprint execution for our Software and AI engineering teams while maintaining tight alignment with our Product Management and Commercial teams to deliver critical releases on schedule.

Location & Work Model

• Location: Whitefield, Bangalore.
• Work Arrangement: Hybrid (4 days on-site, 1 day work-from-home per week).

Key Responsibilities

• Facilitate Agile Ceremonies: Lead all core sprint meetings, including daily standups, sprint planning, retrospectives, and end-of-sprint demos.
• Manage Tech Execution: Oversee daily workflows and task progress for the Software and AI engineering teams to keep deliverables moving smoothly.
• Drive Cross-Functional Alignment: Coordinate continuously with Product and Commercial teams to ensure shared clarity on product timelines and release dates.
• Identify & Mitigate Risks: Proactively flag execution bottlenecks, technical blockers, and potential delays, facilitating immediate solutions.
• Own Team Reporting: Serve as the single source of truth for timelines by maintaining regular progress reports and visibility for the whole company.

What We Are Looking For

• Proven experience in technical program or project management, ideally within a fast-paced startup or healthcare technology environment.
• Strong hands-on experience running Scrum/Agile ceremonies (standups, retros, demos).
• Solid understanding of software development lifecycles (SDLC) and an ability to grasp AI development workflows.
• Exceptional communication skills, capable of bridging technical engineering discussions with commercial and product strategies.
• Proficiency with modern team management and ticketing tools (Jira)

Compensation

• Salary Range: ₹10,00,000 to ₹20,00,000 per annum, commensurate with experience.

PIC Basic Developer – Mid/Senior Level

Experience: Mid/Senior Level

Location: Remote

Shift: US Shift

Contract Duration: 3 Months

Engagement: Contract

Job Overview

We are looking for a PIC Basic Developer with strong hands-on experience in PIC BASIC / PIC BASIC PRO and embedded systems. The candidate will be responsible for developing, maintaining, debugging, and enhancing applications/programs for PIC microcontroller-based systems.

Key Responsibilities

• Develop, modify, maintain, and enhance programs using PIC BASIC / PIC BASIC PRO.
• Work on PIC microcontrollers and embedded systems.
• Analyze requirements and implement appropriate technical solutions.
• Debug, troubleshoot, and optimize existing PIC Basic programs.
• Work with hardware interfaces, peripherals, and communication protocols.
• Perform testing, issue resolution, and code improvements.
• Understand and maintain legacy embedded code.
• Collaborate with engineering teams and work independently in a remote environment.
• Prepare and maintain technical documentation.

Mandatory Skills

• PIC BASIC / PIC BASIC PRO – Strong hands-on experience
• PIC Microcontrollers
• Embedded Systems Development
• Microcontroller Programming
• Debugging & Troubleshooting
• Hardware Interfaces & Peripherals
• Communication Protocols
• Legacy Code Maintenance & Enhancement

Preferred Candidate Profile

• Mid/Senior-level experience in PIC Basic and embedded development.
• Strong analytical and problem-solving skills.
• Ability to independently handle development, debugging, and troubleshooting.
• Good communication and collaboration skills.

Contract Details

3 Months | Remote | US Shift | Contract

We're looking for a talented UI/UX Designer to join our team. This role requires excellent visual design skills and a thorough understanding of user-centered design principles. If you enjoy creating intuitive and visually appealing digital interfaces, we'd love to hear from you.

🌏 Job Location: On-Site

What You Will Be Doing

• Design intuitive and visually appealing user interfaces for web and mobile applications.
• Conduct competitive analysis of other websites that operate in similar domains.
• Create wireframes, prototypes, and mock-ups to visualize user interface concepts using Figma.
• Collaborate with cross-functional teams to ensure design concepts are implemented effectively.
• Collaborate closely with the development teams throughout the lifecycle of the product/feature.
• Assist in the creation of design documentation, such as style guides and design specifications.
• Build new components to add/maintain our current design system.
• Participate in brainstorming sessions and contribute innovative design ideas.
• Communicate design concepts and rationale to internal stakeholders.
• Contribute to the continuous improvement and evolution of design processes.
• Implement design components into Storybook.

What You’ll Need

• Min. 3 months of experience as a UI/UX designer.
• Strong interest in the latest design trends and stay updated with current and emerging principles in UI/UX.
• Proficiency in Figma and other design tools.
• The ability to adapt to feedback and iterate on design solutions.
• Detail-oriented approach with a focus on delivering pixel-perfect designs.
• Strong understanding of clean UI/UX design principles.
• Creative thinking and problem-solving skills.
• Excellent communication and collaboration abilities.
• Knowledge of React, HTML, JavaScript, and Ajax is a plus.
• Ability to prioritize and handle multiple tasks in a dynamic, fast-paced environment.

Benefits

• Competitive salary and performance-based Incentives.
• Working closely with the leadership & an opportunity for an accelerated career growth.
• Opportunities for professional development and career growth.
• Collaborative and dynamic work environment.
• Access to company-sponsored training and resources.

Need High Level React Native Developer who has worked with multiple applications, Healthcare knowledge is preferable, Understand existing code and optimize it, along with create new functionalities and usability.

Should Understand Data and how to handle large volume of data in application both online and offline in application and communicate to our backend using Rest APIs

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 

Position : Software Test Engineer

Location : San Francisco, USA

REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS: USA with Valid work visa

The ideal candidate must have at least "3” years of active and recent experience with coding in Java to automate and as well as executing those scripts in an effort to test the functionality. Must be comfortable as a consultant, and have strong written and verbal communication skills.

Job Qualifications:

• · 3+ Years of hands-on Experience on Java with strong knowledge of OOPs
• · in computer science, software engineering, computer engineering, electrical engineering, or related area of study
• · Experience with Automation testing tool, preferred experience with Selenium Web Driver or custom test tool
• · Adequate working knowledge of JUnit or TestNG
• · Basic knowledge of SQL and/or any RDBMS
• · Knowledge of defect tracking and test management tools is desirable
• · Understanding of source code repositories and branching and merging strategies.
• · Awareness to Software Development and Testing life-cycle
• · Strong communication and problem-solving skills desired
• · Well versed with Internet technologies and infrastructure
• · Outstanding written and oral communication skills
• · Demonstrated analytical and problem-solving skills.
• · Can do attitude; yet challenges status quo
• · Works independently under minimal direction with strong work ethics
• · Desired experience in Mobile Automation or exposure to Mobile testing
• · Must have a BS or MS Degree in Computer Science or related field of study.

Preferred / Good to have skills :

*

• · Knowledge of Perfecto or Mobile Cart device cloud
• · Knowledge of Appium
• · Knowledge of SOAP or REST API Services
• · Banking domain knowledge

Job Responsibilities:

• · Hands-on experience coding in Java
• · Work in highly collaborative teams that strive to build quality code and provide business value.
• · Should have a proven track record for quality and performance of code deliverable, strong communication and client-facing skills with the ability to work in a consulting environment.
• · Develop and provide recommendations to the existing framework for highly visible mission critical applications.
• · Utilize BDD part of your testing and should have previous BDD experience
• · Expertise in writing complex SQLCommand for backend testing and good knowledge of web application
• · Develop a repeatable process for designing, developing, and executing scripts. - Conduct tests, document and analyze test results and present findings to development teams.
• · Utilize Selenium, Java, Maven, Eclipse IDE, GitHub, Appium, , DevTest, TestNG , Junit and Jenkins to automate and virtualize applications
• · Create Test Plans, Cases and Scripts for UAT, functional and regression testing on Web applications, client applications and products.
• · Strong in any scripting language.

Senior IOS Developer: Vacancy – 1 Position Requirement – Immediate Joiner Position Summary - 3+ year of experience (C#, swift technologies) 

Job Description 

We are looking for a Swift developer responsible for the development and maintenance of applications aimed towards iOS and OS X, including mobile phones, tablets, and full-fledged computers. Primary focus will be the development of such applications and their integration with back-end services. Candidate will be working alongside with other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. 

Responsibilities 

Design and build applications for iOS and OS X Ensure the performance, quality, and responsiveness of applications Collaborate with a team to define, design, and ship new features Identify and correct bottlenecks and fix bugs Help maintain code quality, organization and automatization 

Skills Proficient in Objective C , Swift and IOS SDK, with a good knowledge of its ecosystems Solid understanding of object-oriented programming Experience with Cocoa APIs on OS X Good knowledge of performance limits and characteristics Knowledge of memory management and multi-threading Experience with embedded databases and other system data stores Familiarity with Restful APIs to connect to back-end services Good sense of UI design and a user-oriented focus Implementation of automated testing platforms and unit tests Knack for benchmarking and optimization Understanding of Apple’s design principles and interface guidelines Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN) Familiarity with continuous integration Education: Graduate Or Above 

Experience: 3-5 years of relevant experience 

Location: Mumbai Central 

Shift Timings - Day Shift of 09:30am to 06:30pm