
ERP Customer Support Executive (Accounting & GST)
Company: Torero Softwares Ltd
Location: Lower Parel East, Mumbai (On-site, Full Time)
Working Days: Monday – Saturday
Timings: 10:00 AM – 7:00 PM
Role Overview
This role involves supporting existing customers using our ERP software. The support is focused on accounting operations, billing, and GST-related queries. The position requires regular customer interaction and live problem-solving.
This role is focused on ERP support for accounting & GST and is not a call-center position.
Key Responsibilities
- Handle customer queries related to ERP software usage
- Resolve accounting entries, billing, and GST-related issues
- Guide customers step-by-step during live calls
- Provide remote support using AnyDesk / UltraViewer
- Escalate complex issues when required
Mandatory Eligibility
- Commerce background (B.Com / M.Com or equivalent)
- Basic understanding of accounting entries and GST
- Comfortable communicating with customers on calls
- Willing to work on-site at Lower Parel, Mumbai
- Ready to work in a high-volume customer support environment
Candidates without an accounting/commerce background may not find this role suitable.
Preferred (Not Compulsory)
- Experience with accounting or ERP software (Tally, Busy, Marg, etc.)
- Prior customer support or client-facing experience
Training: Product and process training will be provided after verifying basic accounting fundamentals.
What This Role Is NOT
- Not a call-center or telemarketing job
- Not a purely technical/software development role
Career Growth
Clear growth path within the support and product teams based on performance and skill development.
Apply only if you meet the above criteria.

About Torero Softwares Limited
About
At Torero Softwares Ltd, we build next-gen ERP solutions that power businesses in healthcare, pharma, FMCG, distribution, and retail. With 25+ years of expertise and a 3,500+ client base, our flagship product, Medica Ultimate™, helps companies streamline operations, boost efficiency, and stay compliant.
Why Join Us?
🚀 Fast-Growing Tech Company – Work on industry-leading SaaS & ERP solutions
💡 Innovation-Driven – Be part of a team solving real-world business challenges
📈 Career Acceleration – Hands-on learning, mentorship & growth opportunities
📚 Collaborative Culture – Work alongside tech experts in a dynamic environment
Whether in sales, implementation, or customer success, you'll help transform businesses with technology.
📍 Location: Lower Parel, Mumbai
📩 Contact: Simran Jain | ✉ [email protected] | 📞 9702074236 (Call/WhatsApp)
Tech stack
Candid answers by the company
Torero Softwares Ltd provides Medica Ultimate, an ERP software that helps businesses in healthcare, pharma, FMCG, distribution, and retail streamline operations, manage sales, inventory, accounting, and ensure GST compliance.
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