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Customer Support Executive
Customer Support Executive
Torero Softwares Limited's logo

Customer Support Executive

Simran Jain's profile picture
Posted by Simran Jain
0 - 2 yrs
₹1L - ₹2.2L / yr
Mumbai
Skills
Customer Success
Customer Retention
Voice of the customer
Customer Acquisition
Know your customer
Client Servicing
Client Management
Technical support
Administrative support
Tech Support
Remote support
Printer support
ServiceNow
Financial services
Platform as a Service (PaaS)
IT service management
Service delivery
Service desk
Desktop
Help desk
Remote desktop
Desktop publishing
Help desk management
Service Desk Management
Remote Desktop Services
Desktop administration
Virtual desktop
Software installation
Software Requirements Specification (SRS)
Software Training
Training and Development
End-user training
Training needs analysis
Training & Development
Technical Training
Training management
Training Delivery
Corporate Training
Instructor-led training
Communication Skills
Effective communication
Corporate Communications
Accounting management
Asset accounting
Sage 50 Accounting
Business Process Outsourcing (BPO)
Business operations
Operations management
IT operations
Retail operations
IT infrastructure
IT Solutioning
Health care IT

Customer Support Executive Role (For ERP Software, Accounting & GST)


Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (On-site, Full Time)

Working Days: Monday – Saturday

Timings: 10:00 AM – 7:00 PM


Role Overview

This role involves supporting existing customers using our ERP software. The support is focused on accounting operations, billing, and GST-related queries. The position requires regular customer interaction and live problem-solving.


Key Responsibilities

  • Handle customer queries related to ERP software usage
  • Resolve accounting entries, billing, and GST-related issues
  • Guide customers step-by-step during live calls
  • Provide remote support using AnyDesk / UltraViewer
  • Escalate complex issues when required


Mandatory Eligibility

  • Commerce background (B.Com / M.Com or equivalent)
  • Basic understanding of accounting entries
  • Comfortable communicating with customers on calls
  • Willing to work on-site at Lower Parel, Mumbai
  • Freshers who are good in accounting can also.


Interested Candidates Can Apply Now

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About Torero Softwares Limited

Founded :
1999
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

At Torero Softwares Ltd, we build next-gen ERP solutions that power businesses in healthcare, pharma, FMCG, distribution, and retail. With 25+ years of expertise and a 3,500+ client base, our flagship product, Medica Ultimate™, helps companies streamline operations, boost efficiency, and stay compliant.

Why Join Us?

🚀 Fast-Growing Tech Company – Work on industry-leading SaaS & ERP solutions

💡 Innovation-Driven – Be part of a team solving real-world business challenges

📈 Career Acceleration – Hands-on learning, mentorship & growth opportunities

📚 Collaborative Culture – Work alongside tech experts in a dynamic environment

Whether in sales, implementation, or customer success, you'll help transform businesses with technology.

📍 Location: Lower Parel, Mumbai

📩 Contact: Simran Jain | ✉ [email protected] | 📞 9702074236 (Call/WhatsApp)

Read more

Tech stack

skill iconC#
WPF
SQL
skill iconRust
skill iconFlutter
dotnet
skill iconNodeJS (Node.js)
skill icon.NET
SQL server

Candid answers by the company

What does the company do?
What is the location preference of jobs?

Torero Softwares Ltd provides Medica Ultimate, an ERP software that helps businesses in healthcare, pharma, FMCG, distribution, and retail streamline operations, manage sales, inventory, accounting, and ensure GST compliance.

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