Trigent Software

Job Title: Non-Voice Process Executive

Job Description:

We are hiring 2025 graduate freshers for a Non-Voice Process role. Candidates from B.Com, BBA, BCA, B.Sc, and BA backgrounds are eligible to apply. This role involves handling backend operations, email/chat support, and data processing tasks.

Requirements:

• 2025 pass-out graduates (B.Com, BBA, BCA, B.Sc, BA)
• Good written communication skills
• Basic computer knowledge
• Willingness to work in night shifts

Benefits:

• One-way cab facility
• Freshers welcome
• Opportunity to start your career in a professional environment

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software