
What you'll do
Greetings from Trigent Software!!
Hiring for Customer Support Executive -International Process
**Only candidates who have excellent communication can apply**
Role: Customer Support Representative
Process: Voice
Mode of Work: Work from Office
Location: Bangalore
Working Days: 5 days
Shift: US Shift
Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)
Salary: 0 months to 7 months - 3 LPA
8 months to 5 years - 4.8 LPA
Responsibility:
Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.
Create focused communications to reinforce existing processes or introduce new ones.
Help manage the tools used for agent communications.
Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.
Rounds of Interview: VERSANT > CD > OPS
Preferred Candidates Profiles:
* Candidate should be comfortable working in US Shift
* Candidate should be comfortable working in a Contractual role
Perks and Benefits:
* 2 way cab facility
Regards,
Trigent Software

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About the job
Job Description: Sales Executive
Education Sector
Market Segment: B2B
About Ezyschooling
Ezyschooling is a technologically driven admissions platform that bridges the gap between admission-seeking parents and schools. We believe that parenting is the toughest journey in a person’s life, and so we have made it our mission to create a one-stop destination for all your parenting worries.
Our quest is to guide parents in their decision of choosing the right school for their child as we understand the impact this decision can have on their family’s future. Parents aren’t the only group we are helping through our platform. We help schools boost their admissions by completely digitising and streamlining the process.
Overview of the Role:
As a Sales executive specializing in the Admission Business, you will be responsible for driving sales and revenue growth within your assigned territory by promoting and selling Ezyschooling Services to various educational institutions, including CBSE, ICSE, IGCSE, IB, and Boarding schools.
Your primary focus will be on understanding the unique admission challenges of each type of institution, building relationships with key decision-makers, and achieving sales targets.
Key Responsibilities:
A. Sales and Business Development:
Develop and implement a comprehensive sales strategy for the admission business, targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned territory.
Identify and prioritize target schools and institutions, generating leads through various channels such as networking, referrals, and online research.
Conduct thorough research on individual schools, understand their admission processes, pain points, and requirements, and tailor admission sales pitches and product offerings accordingly.
Engage with school administrators, principals, admission officers, and other stakeholders to demonstrate the value and benefits of the admission management solutions.
Conduct product presentations and demonstrations to highlight key features and advantages of the solution.
Develop and negotiate pricing proposals, contracts, and agreements in collaboration with the sales team and the legal department.
B. Relationship Building and Account Management:
- Build and maintain strong relationships with key decision-makers
- Act as a trusted advisor to schools, providing expert guidance on streamlining admission processes, enhancing efficiency, and improving the overall admission experience.
- Conduct regular check-ins with existing customers, address inquiries, and provide excellent customer service.
- Identify upselling and cross-selling opportunities within the customer base and develop strategies to maximize revenue.
C. Area Management:
- Effectively manage and prioritize the assigned area, including travel planning, scheduling meetings, and optimizing sales routes.
- Attend relevant conferences, trade shows, and educational events to network, gather market intelligence, and represent the organization.
Requirements:
- Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
- Strong understanding of the admission processes and challenges faced by educational institutions.
- Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
- The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
- Ability to build and nurture long-term relationships with customers.
- Strong negotiation and closing skills, with attention to detail in contract and agreement management.
- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
- Willingness to travel within the assigned territory as required.
- Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.
Why Ezyschooling & What We Offer:
- Startup Environment - Work with a passionate and energetic team driven by results.
- Growth & Compensation: Competitive Salary + High Incentive + Conveyance
Few Pointers
- Years of Experience: 1+ years (1+preferably in EdTech/B2B/School sales)
- Nature of Engagement: Full time
- Salary: As per industry standard.
- Work Location: Hyderabad
- The number of positions: 01
- Role Type: Full time
- Product website Ezyschooling.com
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