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International Voice (US)-CSR
Serviced Based Company
International Voice (US)-CSR
Serviced Based Company 's logo

International Voice (US)-CSR

at Serviced Based Company

Agency job
0 - 4 yrs
₹3L - ₹4.8L / yr
Bengaluru (Bangalore), Pune, Mumbai
Skills
Communication Skills
Customer Support
International BPO
US Voice Process
International experience
Voice processing
Business Process Outsourcing (BPO)

What you'll do


Greetings from Trigent Software!!


Hiring for Customer Support Executive -International Process


**Only candidates who have excellent communication can apply**


Role: Customer Support Representative


Process: Voice


Mode of Work: Work from Office


Location: Bangalore


Working Days: 5 days


Shift: US Shift


Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)


Salary: 0 months to 7 months - 3 LPA


8 months to 5 years - 4.8 LPA



Responsibility:


Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.


Create focused communications to reinforce existing processes or introduce new ones.


Help manage the tools used for agent communications.


Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.


Rounds of Interview: VERSANT > CD > OPS


Preferred Candidates Profiles:


* Candidate should be comfortable working in US Shift


* Candidate should be comfortable working in a Contractual role


Perks and Benefits:


* 2 way cab facility




Regards,


Trigent Software


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