Cutshort logo
Serviced Based Company  logo
International Voice (US)-CSR
Serviced Based Company
International Voice (US)-CSR
Serviced Based Company 's logo

International Voice (US)-CSR

at Serviced Based Company

Agency job
0 - 4 yrs
₹3L - ₹4.8L / yr
Bengaluru (Bangalore), Pune, Mumbai
Skills
Communication Skills
Customer Support
International BPO
US Voice Process
International experience
Voice processing
Business Process Outsourcing (BPO)

What you'll do


Greetings from Trigent Software!!


Hiring for Customer Support Executive -International Process


**Only candidates who have excellent communication can apply**


Role: Customer Support Representative


Process: Voice


Mode of Work: Work from Office


Location: Bangalore


Working Days: 5 days


Shift: US Shift


Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)


Salary: 0 months to 7 months - 3 LPA


8 months to 5 years - 4.8 LPA



Responsibility:


Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.


Create focused communications to reinforce existing processes or introduce new ones.


Help manage the tools used for agent communications.


Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.


Rounds of Interview: VERSANT > CD > OPS


Preferred Candidates Profiles:


* Candidate should be comfortable working in US Shift


* Candidate should be comfortable working in a Contractual role


Perks and Benefits:


* 2 way cab facility




Regards,


Trigent Software


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Noida
5 - 7 yrs
₹6L - ₹10L / yr
The ideal candidates should be working as Senior AR Callers...
Previous experience of minimum 5 Years in Healthcare Accounts Receivable,...
Strong knowledge of Healthcare Billing Processes, insurance protocols, and relevant...
Health care administration
Microsoft Office
+1 more

Responsibilities:-


Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

Read more
Deqode
at Deqode
1 recruiter
Apoorva Jain
Posted by Apoorva Jain
Bengaluru (Bangalore), Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad, Mumbai, Nagpur, Ahmedabad, Jaipur
4 - 8 yrs
₹5L - ₹15L / yr
skill iconJava
06692
Microservices

Job Description:

We are looking for a highly experienced Java Developer with expertise in Spring Boot and Microservices architecture. The ideal candidate will have 4+ years of experience in building scalable, high-performance applications.


Key Responsibilities:

  • Develop and maintain Java-based applications using Spring Boot and Microservices.
  • Create and implement RESTful APIs and integrate with third-party services.
  • Design and build scalable, resilient microservices.
  • Perform code reviews and optimize applications for performance and security.
  • Deploy and manage applications on cloud platforms (AWS, Azure, or GCP).
  • Implement CI/CD pipelines for continuous integration and deployment.
  • Diagnose and resolve technical issues and production bugs.

Required Skills:


  •  Java 8+ or 11+ (strong proficiency)
  •  Spring Boot, Spring MVC, Spring Security
  •  Microservices architecture and distributed systems
  •  RESTful APIs and API gateways
  •  SQL and NoSQL databases (PostgreSQL, MongoDB, etc.)
  •  Cloud platforms (AWS, Azure, or GCP)
  •  Containerization (Docker, Kubernetes)
  •  CI/CD pipelines (Jenkins, GitLab CI)
  •  Message brokers (Kafka, RabbitMQ)


Read more
1st Floor, Nahar Singh Industrial Building, Ram Mandir Road, Goregaon West, opp. Movie Star Cinema,Mumbai, Maharashtra 400104.
2 - 8 yrs
₹3L - ₹20L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+2 more

Money Honey Financial Services has an open position for a well-qualified Software developer, to be filled immediately. If you have a combination of deep experience with ASP.Net, MVC, C#, JQuery, JavaScript experience with databases and domain-driven application systems, a history of working successfully in small innovative software teams, and a flexible, upbeat approach to working with colleagues. 


Job Description:

● Strong hands-on technical expertise on Microsoft ASP.Net, MVC, C#, JavaScript, Jquery and SQL Server

● Exposure to SDLC tools, such as: Visual Studio, JIRA, Git including CI/CD and test automation

● Leading the development team in the design, development, coding, testing and implementation of IT applications in on-prem and cloud environment.

● Proficient in the software development lifecycle and underlying processes. Exposure to Agile methodologies is very useful

● Strong communication skills both oral and written to handle team, client and management levels.

● Work with business teams in understanding and prioritizing the requirements for future releases.

● Developing standards and procedures to ensure that software quality standards are met and consistent.

● Proven track record in designing and delivering technical solutions

● Strong management experience particularly managing multiple application development teams, including L1 and L2 support.

● Confident, resourceful and transparent.


About Company: Money Honey Financial Services Pvt Ltd. is a one-stop shop for information, advice as well as transaction execution of financial services. We offer Mutual Fund, Fixed Deposit, Govt Bonds, Public Issue of NCD, IPO, P2P, etc.. Servicing more than 75,000 clients with the help of 150-member team.

Read more
WebSpero Solutions
Mandeep Singh
Posted by Mandeep Singh
Mohali
1 - 4 yrs
₹2.5L - ₹6L / yr
Shopify
API

Should have hands-on experience in Shopify API & APP concepts.
Extensive knowledge and experience in building custom stores.
- Knowledge of Customization of themes & apps
- Experience working with Shopify APIs
- Knowledge of existing inbuilt Shopify system.
- Theme Template integration.
- Good understanding of cross-platform and cross-browser issues
Read more
SpiralDevApps
at SpiralDevApps
4 recruiters
ANKIT SHARMA
Posted by ANKIT SHARMA
Gurugram
2 - 8 yrs
₹5L - ₹12L / yr
skill iconReact.js
skill iconNodeJS (Node.js)

Year of experience- 2+ years


Skills

  • Experience with designing, developing, deploying, and maintaining secure and scalable web-based applications.
  • Experience using JavaScript based frameworks- ReactJS/AngularJS, HTML/CSS, Java Script, XML, jQuery, NodeJS, Express and other related technologies.-Good understanding of data structures and algorithm-Familiarity with databases.
  • Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment.-Basic knowledge of AWS preferred.
    • Experience with Scrum or other Agile development methodologies.-Comfortable working in multi-disciplinary, self-organized teams.-Good at written and verbal communication skills.
Roles and Responsibility:
  • Design and develop high-quality software used by millions of customers, in an agile and iterative development culture.
  • Support and maintain existing applications and develop new modules as and when required for feature enhancements.
  • Adopt best practices in web development, design, testing, code review, version control, documentation, build, deployment, and operations.
  • Participate in design reviews, code reviews, and provide improvement recommendations.
  • Working closely with product lead, delivery lead, and other agile team members, and ensures that the desired result for our projects are achieved.
Read more
NetCracker
at NetCracker
3 recruiters
Omkar Sawant
Posted by Omkar Sawant
Hyderabad, Gurugram, Bengaluru (Bangalore)
3 - 6 yrs
₹1L - ₹20L / yr
Proofreading
English Proficiency
Presentation Skills
Intranet
Internal communications

JOB ROLE: Content Writer

JOB TITLE: Senior Associate, Internal Communications (Junior position)

EXPERIENCE: 4-5 years | LOCATION: Hyderabad/ Bangalore/Gurgaon

We are looking for a content writer to create engaging, high-quality, informative content for a variety of media as part of our Internal Communications team.

Your main duties will include creating informative content, articles and videos. You will also establish and maintain processes and SLAs, and implement systems inline with our communications strategy.  

The ideal candidate will be ultra-creative and have brilliant writing, editing and proofreading skills.

WHAT YOU'LL DO DAY-TO-DAY:

Primary responsibilities: Create content for internal campaigns, newsletters, the intranet, emailers, presentations and videos.

  • Write: Create engaging employee-centric content (written + video) for internal communication platforms. Research and develop quotes from people, write stories, videos scripts in adherence with editorial style guidelines, and contribute to the newsletters, communities and the intranet.
  • Communicate: This role entails providing editing, proofreading, and designing support for HR, Finance and other internal teams to drive campaigns and business communication.
    Craft the messaging and program for leadership messages, town halls and webcasts through agenda creation, speaker selection and logistics.
  • Collaborate: Work cross-functionally in close partnership with Human Resources, Administration, Marketing, Product Management, and Leadership to execute their communication requirements from concept to delivery.
  • Manage: Maintain the https://www.simpplr.com/blog/2019/intranet-content-series-fun-intranet-topics-to-engage-employees-for-every-month/">editorial calendar(intranet, blogs, newsletters, etc.). Provide project management expertise in the production of communication materials to support our communication plans and strategies

Secondary responsibilities:

  • Analyze: You will collaborate with various teams/employees to develop consistent and engaging content for our social media channels.
  • Detect: You will identify opportunities to improve brand positioning on our external platforms.
  • Streamline: Establish a more formal system of measurement and evaluation for internal and external communication to help improve performance across the Communications function. Create a system that effectively uses the performance data to deliver valuable insight.

WE'RE LOOKING FOR:

  • Qualification: Someone with four to five years of relevant experience with a Master's degree in English literature, journalism, communications, or public relations.
  • Expertise: You must possess excellent writing, editing, and proofreading skills, preferably in a corporate environment. You must have the journalistic ability to source stories from employees and have experience managing various corporate communications channels, including corporate intranet and other mediums. 
  • Interpersonal skills: You need good interpersonal and relationship-building skills to work with external vendors and internal teams. You must also be confident interacting with senior executives and explaining communication techniques.
  • Creative skills: You need the creative ability to devise communication strategies in sync with the organization's objectives. Utilize, reuse and recycle existing resources to your advantage.
  • Project management skills: You need to be organized and creative. You should be able to manage multiple tasks, prioritize and deliver top-notch quality deliverables on time, adapt and change directions instantly, and be comfortable working in a fast-paced environment.
  • Fearless when embracing technology:You should be willing to learn new programs to enhance company-wide communication. 

Added Skills:

  • Working knowledge of Adobe Photoshop/ Corel Draw and any video-editing software will be an asset.
  •  

Get to know us:

  • About Netcracker India

At Netcracker, our colleagues power successful digital transformations worldwide for over 250 service providers. We do it with groundbreaking solutions, unmatched services, and market-leading innovation. Gain insights about our mission, core values, culture, and opportunities from our leadership team - https://www.youtube.com/watch?v=6Q8LwRdo2qA">Click here

Follow Us. Like Us.

       

Note: Netcracker benefits vary by country and are subject to eligibility requirements.
Netcracker is an equal opportunity employer that is committed to inclusion and diversity.

     

Read more
Crewscale
at Crewscale
6 recruiters
Mukund Sagar
Posted by Mukund Sagar
Remote only
2 - 10 yrs
₹10L - ₹40L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Java, Springboot, Microservices, Webservices, Distributed systems, E-commerce is preferred (Open to hire from other domains aswell)
Read more
Fast Growing Ethnic Wear Brand
Fast Growing Ethnic Wear Brand
Agency job
via Unnati by Rakhi Gayen
Delhi
2 - 5 yrs
₹5L - ₹10L / yr
skill iconJavascript
User Interface (UI) Development
User Interface (UI) Design
User Experience (UX) Design
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a UI/UX Developer, you will be responsible for delivering the best user experience ensuring customer satisfaction and loyalty, which makes your role extremely important for us. You will have new ideas using various methods and the latest technology. You will be designing graphic user interface elements, like navigation menus, search boxes, tabs, and widgets.

What you will do:
  • Creating user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
  • Creating user flows, wireframes, prototypes, and mockups
  • Translating requirements into style guides, design systems, design patterns, and attractive user interfaces
  • Designing, building and maintaining highly reusable JavaScript, HTML, and CSS code
  • Developing UI elements such as input controls, navigational components and informational components
  • Understanding the limitations of our tech stack and business model and provide technical advice wherever necessary
  • Managing code in repositories
  • Collaborating effectively with teams and stakeholders

 

Desired Candidate Profile

What you need to have:
  • Prior experience as a UI/UX Developer as well as a strong portfolio of related projects
  • Expert knowledge of HTML5 and its best practices
  • Expert knowledge of CSS, CSS extension languages (Less, Sass), and CSS preprocessor tools
  • Basic understanding of using the command line
  • Multi-tasking and time-management skills, with the ability to prioritize tasks
  • Basic understanding of code versioning tools, such as Git
  • Can do Unit Testing and Debugging
  • Javascript frameworks can be considered as an upskill    

 

Read more
Vestibulum Technologies Pvt Ltd
Srinivasan Saripalli
Posted by Srinivasan Saripalli
Remote, Bengaluru (Bangalore)
0.6 - 1 yrs
₹15000 - ₹25000 / mo
skill iconAndroid Development
skill iconKotlin
skill iconJava
Firebase
skill iconSpring Boot
  • To Design and Develop Customer Focused Friendly Native Mobile App with good data security, good optimization, good ui ux, good performance
Read more
IT solutions specialized in Apps Lifecycle management. (MG1)
IT solutions specialized in Apps Lifecycle management. (MG1)
Agency job
via Multi Recruit by Ayub Pasha
Bengaluru (Bangalore)
5 - 6 yrs
₹9L - ₹11L / yr
Automation Testing
Selenium
Appium
  • 6+ Years of experience in Automaton Testing
  • QA Automation Tester (with Selenium and Appium)
  • Hands on experience in Selenium
  • Hood hands on experience in Java
  • 2 Years of Hands on experience in Appium Testing for Android and iOS Native
  • The candidate is required to have hands-on experience (2yrs +) with Appium automation for Android and iOS native applications.

 

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos