
What you'll do
Greetings from Trigent Software!!
Hiring for Customer Support Executive -International Process
**Only candidates who have excellent communication can apply**
Role: Customer Support Representative
Process: Voice
Mode of Work: Work from Office
Location: Bangalore
Working Days: 5 days
Shift: US Shift
Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)
Salary: 0 months to 7 months - 3 LPA
8 months to 5 years - 4.8 LPA
Responsibility:
Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.
Create focused communications to reinforce existing processes or introduce new ones.
Help manage the tools used for agent communications.
Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.
Rounds of Interview: VERSANT > CD > OPS
Preferred Candidates Profiles:
* Candidate should be comfortable working in US Shift
* Candidate should be comfortable working in a Contractual role
Perks and Benefits:
* 2 way cab facility
Regards,
Trigent Software

Similar jobs
Job Title: Sales Development Representative (SDR)
Location: Remote
Reports to: Account Executive
About Snapsight
Snapsight is an AI-powered platform that enhances event experiences through real-time content summarization and insights. We cater to event professionals by offering features like idea clouds, QR code integration, and competitive intelligence to simplify and elevate the experience at any event. With a strong presence in APAC, we are now expanding into North America and Europe, and we’re seeking skilled SDRs to help drive this growth.
Role Overview
As an SDR at Snapsight, you will be the first point of contact for potential customers, engaging key stakeholders in the events industry across the US and Europe. Your efforts will lay the foundation for successful sales cycles by identifying and qualifying prospects that can benefit from our event technology solutions.
Responsibilities:
- Conduct high-volume outbound prospecting to identify and engage event organizers and technology decision-makers.
- Use platforms like Outreach, Clay, and our CRM system to streamline and enhance outreach processes.
- Qualify leads through research and outreach efforts to ensure alignment with Snapsight’s target audience in the events industry.
- Build relationships with prospects, nurturing them until they are ready for handoff to our Account Executives.
- Collaborate closely with our Account Executives to ensure alignment on market insights and prospecting strategies.
Requirements:
Experience: 2-3 years of outbound sales experience, specifically in the US and European markets.
Industry Knowledge: Background in the events industry or event technology, with a deep understanding of the challenges and opportunities in this field.
Tool Proficiency: Hands-on experience with outbound tools like Outreach, Clay, and CRM platforms (e.g., Salesforce, HubSpot).
Skills: Strong communication, active listening, and relationship-building abilities. Proven track record of meeting and exceeding KPIs.
What We Offer:
- Opportunity to join a high-growth company in the event tech space and help shape its expansion into new markets.
- Competitive salary and commission structure.
- Access to the latest tools and resources to support your success.
Experience: 2–4 Years (Mandatory)
Location: Bangalore
Work Mode: Work from Office
Working Days: Monday to Friday
We are looking for an IT Presales professional who can work closely with clients and take ownership of opportunities from initial discussions through to closure.
Key Responsibilities:
- Engage with clients to understand business requirements
- Work on RFP / RFQ / RFI and prepare proposals
- Collaborate with sales and technical teams for solutioning
- Conduct client discussions, demos, and presentations
- Support pricing, estimation, and deal closure
Required Skills:
- 2–4 years of experience in IT Presales or Technical Presales
- Strong understanding of solutioning and client interaction
- Experience in proposal creation and documentation
- Basic technical knowledge (Java / APIs / Cloud is an added advantage)
- Good communication and stakeholder management skills
Required skills and experience: · Solid experience working in Big Data ETL environments with Spark and Java/Scala/Python · Strong experience with AWS cloud technologies (EC2, EMR, S3, Kinesis, etc) · Experience building monitoring/alerting frameworks with tools like Newrelic and escalations with slack/email/dashboard integrations, etc · Executive-level communication, prioritization, and team leadership skills
English Content Writer Job Description
- Research industry-related topics (combining online sources)
- Write a clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed
Web and SEO writing experience
Immediate Joining
IT Company
Full Time office Job
Role: As a part of the Engineering team, you will be responsible for driving the mobile App development end-to-end. In this role, you will be working to find creative solutions that improve our customer’s experience and brand reputation when facing technical issues on the platform. You will be responsible for tracing and monitoring real-time transactions through various systems end-to-end, displaying key information, and provided with controls necessary to mitigate incidents.
- Minimum 4-5 years experience in developing mobile applications
- Excellent understanding of software design and object-oriented programming principles.
- Minimum experience of 1.5 years on Flutter,
- Good knowledge about clean code architecture.
- Knowledge on writing Unit test cases
- Hand-on experience in widget building, its lifecycle, and inbuilt widgets provided by flutter.
- Hands-on experience in API integration in flutter.
- Hands-on experience with local storage, shared preferences, session management.
- Knowledge of Flutter performance and optimization
- Knowledge about architectural differences between ios/android and how flutter handles them.
- Good to have knowledge on Financial domain
- Good to have experience in financial industry/Fintech
- expirience on doing android release
We (the Software Engineer team) are looking for a motivated, experienced person with a data-driven approach to join our Distribution Team in Bangalore to help design, execute and improve our test sets and infrastructure for producing high-quality Hadoop software.
A Day in the life
You will be part of a team that makes sure our releases are predictable and deliver high value to the customer. This team is responsible for automating and maintaining our test harness, and making test results reliable and repeatable.
You will:
-
work on making our distributed software stack more resilient to high-scale endurance runs and customer simulations
-
provide valuable fixes to our product development teams to the issues you’ve found during exhaustive test runs
-
work with product and field teams to make sure our customer simulations match the expectations and can provide valuable feedback to our customers
-
work with amazing people - We are a fun & smart team, including many of the top luminaries in Hadoop and related open source communities. We frequently interact with the research community, collaborate with engineers at other top companies & host cutting edge researchers for tech talks.
-
do innovative work - Cloudera pushes the frontier of big data & distributed computing, as our track record shows. We work on high-profile open source projects, interacting daily with engineers at other exciting companies, speaking at meet-ups, etc.
-
be a part of a great culture - Transparent and open meritocracy. Everybody is always thinking of better ways to do things, and coming up with ideas that make a difference. We build our culture to be the best workplace in our careers.
You have:
-
strong knowledge in at least 1 of the following languages: Java / Python / Scala / C++ / C#
-
hands-on experience with at least 1 of the following configuration management tools: Ansible, Chef, Puppet, Salt
-
confidence with Linux environments
-
ability to identify critical weak spots in distributed software systems
-
experience in developing automated test cases and test plans
-
ability to deal with distributed systems
-
solid interpersonal skills conducive to a distributed environment
-
ability to work independently on multiple tasks
-
self-driven & motivated, with a strong work ethic and a passion for problem solving
-
innovate and automate and break the code
The right person in this role has an opportunity to make a huge impact at Cloudera and add value to our future decisions. If this position has piqued your interest and you have what we described - we invite you to apply! An adventure in data awaits.
- Responsible for end to end recruitment
- Sourcing potential candidates from various job portals (Naukri, Monster, Linkedin)
- Conducting detailed telephonic, skype, or face to face interviews and coordinating with the candidates till on-boarding and do the joining formalities
- Design and update job description.
- Screening and shortlisting the prospective candidate based on the job profile.
- Coordinating interviews with the hiring managers.
- Follow up to ensure candidates attend interviews as scheduled.
- Following up on the interview process status.
- Document the process on Microsoft Excel.
- Coordinating with candidates for document verification
- Conduct a primary document verification
- Establish and maintain a good relationship with the employee
Key skills
- Fair Communication skills (written and Verbal)
- Proficient in handling job portals
- Good Interpersonal skills
- Good knowledge of excel, word, PowerPoint
- A quick learner and able to work independently with limited supervision











