Customer Support Executive

WE ARE HIRING FOR SENIOR AR CALLER

Min. 1 year to 5 years of experience

Required skills:

Expertise in physician Billing

Strong in Denial Management

Good communication

Notice Period: Immediate joiners or candidates with a maximum 7 day notice period are highly preferred

Shift: Night shift & Day Shift

Location: Bangalore

Department: S&C – Site Reliability Engineering (SRE)  

Experience Required: 4–8 Years  

Location: Bangalore / Pune /Mumbai 

Employment Type: Full-time

• Provide Tier 2/3 technical product support to internal and external stakeholders. 
• Develop automation tools and scripts to improve operational efficiency and support processes. 
• Manage and maintain system and software configurations; troubleshoot environment/application-related issues. 
• Optimize system performance through configuration tuning or development enhancements. 
• Plan, document, and deploy applications in Unix/Linux, Azure, and GCP environments. 
• Collaborate with Development, QA, and Infrastructure teams throughout the release and deployment of lifecycles. 
• Drive automation initiatives for release and deployment processes. 
• Coordinate with infrastructure teams to manage hardware/software resources, maintenance, and scheduled downtimes across production and non-production environments. 
• Participate in on-call rotations (minimum one week per month) to address critical incidents and off-hour maintenance tasks. 

Key Competencies 

• Strong analytical, troubleshooting, and critical thinking abilities. 
• Excellent cross-functional collaboration skills. 
• Strong focus on documentation, process improvement, and system reliability. 
• Proactive, detail-oriented, and adaptable in a fast-paced work environment. 

Job Title: Investment Banking Intern

Location: Remote (Work from Home)

Job Type: Part-time

Stipend: Performance-based bonus

Kickstart Your Journey with Marquee Equity!

At Marquee Equity, we are redefining how startups and businesses raise capital. With a strong global presence and a powerful network of investors, we empower companies to secure funding efficiently and effectively.

Our platform bridges the gap between visionary entrepreneurs and top-tier investors, making fundraising seamless and impactful. Join us and be part of an ecosystem that fuels innovation, shapes industries, and builds the future of finance.

Your journey towards excellence starts here!

Why Join Us?

Work from the comfort of your home

Get hands-on experience in investment banking

Work with a global investor network

Gain real-world exposure to startup funding and capital markets

Learn from a team that’s redefining modern finance

Application Requirements (Mandatory):

Include your email ID and contact number in your CV

Add your LinkedIn profile URL to your CV

Notice period : immediate to 30 Days

• Server Monitoring
• Deployments
• Collecting information about the reported issues
• Ensuring whether all the information has been logged in the ticketing system or not
• Must be able to follow and execute instructions specified in user guides, emails to run, monitor and trouble shoot
• Must be able and willing to document activities, procedures
• Must have trouble shooting skills and have knowledge on Antivirus, Firewall, Gateway
• Should be ready to work for extended shifts, if
• Good customer management skills bundled with good communication skills
• Databases: concepts and ability to use DB tools such as psql,
• Good Understanding of Oracle, weblogic, Linux/ Unix Terminology and able to execute commands
• Internet Technologies : Tomcat/ apache concepts, basic html, etc
• Able to use MS- Excel, Power Point

The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB is expanding our global team of consulting engineers to further our ongoing plans for worldwide growth!

MongoDB Professional Services works with customers of all shapes and sizes in all verticals, from tier-1 banks to small web startups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications. Solve interesting problems, gain incredible cross-stack experience, work with the best and brightest people in the business, network with industry leaders, and see new places - all in a day’s work!

MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernising legacy applications or migrating to the cloud. Our consulting solutions ensure that organisations get the best out of MongoDB.

Be one of the recognised experts in this rapidly growing field in a high-growth software company successfully challenging the status quo of the database industry. You will have abundant opportunities to meaningfully impact the growth of our business in your region.

We’re looking for a highly technical individual, with strong problem-solving and communication skills, and is comfortable working closely with customers. 

Work Location

This role will be based remotely in Hyderabad / Bangalore and requires a frequent travel for short trips to customer site during the working week once the restriction are lifted. 

• Excellent analytical, diagnostic skills, and problem-solving skills
• High motivation for a role that combines deep technical and customer-management dimensions
• Confidence speaking and presenting in a collaborative customer setting
• 5+ years of software development/consulting/support experience, preferably in a number of distinct industries/verticals
• Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Competence in at least one of the following languages (in no particular order): Java, C#, Python, Node.js (JavaScript), Ruby, Go.
• Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL
• Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus
• Should have the strong capability with, minimally, both English and any local language - as necessary

As a core member of the MongoDB Professional Services team, you will

• Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning, and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimisation, and best practices adoption
• Deliver customer classroom-based training to architect, developer, and operations roles
• Work as part of a wider delivery team comprising fellow consulting engineers, project managers, and account teams
• Cultivate your individual MongoDB reputation as a trusted advisor to guide MongoDB and our customers into the future
• Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap

As a Senior Consulting Engineer, you will be successful in this role when you can execute the following

• Become a field expert in “everything MongoDB”
• Communicate complex technical proposals simply and convincingly to a wide range of audiences
• Gain reputation as a trusted advisor with your clients, large and small
• Ensure your client’s success with their MongoDB endeavours
• Maintain required level of billable utilisation
• Influence MongoDB product development by contributing experience from the field
• Successfully communicate the product roadmap to external clients
• Constantly work on improving yourself, our products and our team

Life at MongoDB

 Our India office culture

• 300+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
• Regular group outings and opportunities to get to know your colleagues
• Employee affinity groups

 Our Benefits

• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance.
• 26 weeks Maternity & 20 Paternity leave to spend time with new arrivals

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.https://www.mongodb.com/blog/channel/culture"> Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

• Strong Python Coding skills and OOP skills
• Should have worked on Big Data product Architecture
• Should have worked with any one of the SQL-based databases like MySQL, PostgreSQL and any one of
• NoSQL-based databases such as Cassandra, Elasticsearch etc.
• Hands on experience on frameworks like Spark RDD, DataFrame, Dataset
• Experience on development of ETL for data product
• Candidate should have working knowledge on performance optimization, optimal resource utilization, Parallelism and tuning of spark jobs
• Working knowledge on file formats: CSV, JSON, XML, PARQUET, ORC, AVRO
• Good to have working knowledge with any one of the Analytical Databases like Druid, MongoDB, Apache Hive etc.
• Experience to handle real-time data feeds (good to have working knowledge on Apache Kafka or similar tool)

• Python and Scala (Optional), Spark / PySpark, Parallel programming