CRM Executive

About Streamlyn

Streamlyn is a regional leader in adtech, specializing in enhancing monetization for Publishers through innovative and compelling ad products. Our ad tech engagement solutions suite empowers Publishers to elevate their business and monetize their content effectively. With a vast network of premium publisher partners across Asia, Streamlyn reaches over 100 million consumers monthly.

Job Overview

As the Tech Lead, you will play a critical role in defining the future of our advanced ad tech platform. This position requires full technical ownership of a high-impact project, where you’ll architect and implement a scalable, high-performance system while guiding a dedicated team of developers to advance our product roadmap.

In this role, you’ll balance strategic technical oversight with hands-on involvement. You will combine strategic technical leadership with hands-on involvement to oversee the platform’s scalability, reliability, and technical evolution. Success will depend on a combination of ad tech expertise, strategic vision, and strong leadership as you drive innovation and foster a high-performance engineering culture.

Roles and Responsibilities

• Independent Project Leadership: Lead a dedicated project stream within our ad tech platform, from initial architecture and design through to delivery. Take full accountability for your project’s technical vision, resource planning, and execution, ensuring it meets performance and scalability requirements.
• Strategic Technical Ownership: Define and implement a technical roadmap that aligns with Streamlyn’s goals, focusing on scalability, resilience, and innovation. Ensure project components are optimized for real-time bidding, ad serving, and data processing requirements unique to ad tech.
• Performance & Scalability: Architect a platform capable of processing billions of requests daily with minimal latency. Utilize advanced load balancing, caching, and database technologies to achieve optimal performance and reliability.
• Team Building & Mentorship: Lead a specialized team of developers, fostering an environment of technical excellence and innovation. Set high standards for code quality, maintainability, and performance while mentoring team members and encouraging growth.
• Product Innovation & Cross-Functional Collaboration: Work with product, operations, and sales teams to ensure the products and platform meet high standards and unique demands. Drive the development of cutting-edge features like custom ad units and contextual targeting to keep Streamlyn competitive.
• Ad Tech Expertise: Apply a deep understanding of ad tech—DSPs, SSPs, oRTB protocols, and header bidding frameworks—to ensure seamless integration and adherence to industry best practices.
• Team and Process Development: Drive agile methodologies and efficient development processes within your team to support responsive and high-quality delivery. Implement continuous improvement practices that optimize team productivity and platform reliability.

Qualifications

• Experience: 5+ years in software development with hands-on ad tech experience, ideally in building ad servers, header bidding solutions, oRTB (Open Real-Time Bidding) integrations, and data pipelines.
• Technical Proficiency -
• Languages: Advanced knowledge in Java and Python.
• Databases: Strong experience with MariaDB, PostgreSQL, Aerospike, and familiarity with other NoSQL technologies.
• Data Pipeline: Proven experience designing and implementing data pipelines for handling large-scale ad data in real-time, including ingestion, processing, and transformation.
• Infrastructure and Cloud: Proficiency with AWS Cloud services, including EMR, EKS, and Docker Containers. Experience with Apache Spark, Kafka, and MKS.
• Ad Tech Ecosystem Knowledge: Strong understanding of the ad tech landscape, including DSPs, SSPs, header bidding, programmatic advertising, and RTB protocols.
• Architectural Expertise: Advanced skills in designing distributed, microservices-based architectures and developing APIs for high-performance, low-latency applications. Advanced knowledge in load balancing, caching, and database technologies to enhance performance and scalability.
• System Monitoring & Optimization: Hands-on experience with monitoring and optimization tools, such as Prometheus, Grafana, or similar for system reliability.
• Data Engineering: Experience with ETL (Extract, Transform, Load) processes, data warehousing, and building data flows for analytical and reporting purposes.
• Agile and Project Management: Experience with Agile methodologies and the ability to prioritize and manage complex projects.
• Leadership Skills: Demonstrated ability to lead a team, with experience in mentorship, team building, and technical coaching. Comfortable taking ownership and accountable for team deliverables.
• Communication: Excellent communication and collaboration skills, with the ability to articulate complex technical issues and facilitate cross-functional team discussions.

Senior Python Developer (6 + Years Experience)

Core Skills:

• Strong Python experience and understanding of modern design patterns, abstractions, object oriented programming at scale.
• Strong understanding of event based/async architectures (Kafka, WebSockets)
• Database interactions
• Working understanding of infrastructure as code (terraform ) and how develop code that will be deployed by IAC.
• Working understanding of Kubernetes including containerization, deploying, debugging services running on k8s.

Preferred:

• Working GCP experience including GKE, GCE, Cloud functions/cloud run, IAM.
• Git required
• CICD and automation experience; stack includes Jenkins, Terraform, Argo, Harness.

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

We are looking for a Business Development Associate who will be responsible for building strategies to enhance the company's sales and overall organizational growth.

Job Responsibilities:

· Identifying and developing new business opportunities

· Developing and executing strategic sales plans

· Meeting the business goals and objectives

· Conducting market research and analyzing competitor activities

· Identifying and contacting potential clients

· Obtain contact information of potential customers through cold calling, internet research, and emailing.

· Building and maintaining long-lasting business relationships with clients

· Identify and qualify new customers based on the company’s business model and guidelines.

· Initiate and build relationships with customers through phone, marketing mailer campaigns, in-person contacts, and presentations.

· Coordinate appointments, meetings, and calls between customers and senior management for business expansions and new opportunities.

· Manage customer meetings with internal teams for project development and delivery activities.

· Updating client and lead information in the respective databases

· Developing and implementing business growth strategies

· Preparing and presenting client retention plans

· Monitoring and analyzing sales data

· Coordinating with customers about quotations & product feedback

· Creating accurate and detailed sales reports

· Maintain a database of potential customers’ details like numbers, emails, and company information.

· Work closely with the internal team to deliver business services with a high level of customer satisfaction.

· Assist in achieving targeted revenues from current and new customers.

Skills Required:

· Strong analytical skills and attention to detail.

· Committed to the team and the project.

· Good convincing skills

· Good communication skills

Experience: 0-2 years of experience in pre-sales/ telesales/ ad sales/ digital media. (FMCG sector will be preferred)

Qualification: Minimum qualification: Graduation

Languages: Must be fluent in English and Hindi

Job Type: Full-time

Schedule:

• Morning shift

Ability to commute/relocate:

• Vishakhapatnam, Vishakhapatnam - 530007, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

About Graphene  

Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best  

Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are developing an AI plaform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.  

Graphene was founded by Corporate leaders from Microsoft and P&G, and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.  

Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.  

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.   

Job title: - Data Analyst 

Job Description  

Data Analyst responsible for storage, data enrichment, data transformation, data gathering based on data requests, testing and maintaining data pipelines. 

Responsibilities and Duties  

• Managing end to end data pipeline from data source to visualization layer 
• Ensure data integrity; Ability to pre-empt data errors 
• Organized managing and storage of data 
• Provide quality assurance of data, working with quality assurance analysts if necessary. 
• Commissioning and decommissioning of data sets. 

• Processing confidential data and information according to guidelines. 
• Helping develop reports and analysis. 
• Troubleshooting the reporting database environment and reports. 
• Managing and designing the reporting environment, including data sources, security, and metadata. 
• Supporting the data warehouse in identifying and revising reporting requirements. 

• Supporting initiatives for data integrity and normalization. 
• Evaluating changes and updates to source production systems. 
• Training end-users on new reports and dashboards. 
• Initiate data gathering based on data requirements 
• Analyse the raw data to check if the requirement is satisfied 

Qualifications and Skills   

• Technologies required: Python, SQL/ No-SQL database(CosmosDB)     
• Experience required 2 – 5 Years. Experience in Data Analysis using Python 

•  Understanding of software development life cycle   

• Plan, coordinate, develop, test and support data pipelines, document, support for reporting dashboards (PowerBI) 
• Automation steps needed to transform and enrich data.   
• Communicate issues, risks, and concerns proactively to management. Document the process thoroughly to allow peers to assist with support as needed.   
• Excellent verbal and written communication skills   

Responsibilities:

• Develop, improve, and maintain the Rumbl iOS app.
• Ensure the performance, quality, and responsiveness of the app.
• Work closely with designers, backend developers, and QA.
• Define, design, specify, develop, test and ship new features in a timely manner.
• Proactively identify design.
• Implementation errors, performance issues, and bugs.
• Work with the team and fix them e2e.
• Follow process workflows to ensure a smooth operation on a daily basis.
• Work as part of a cohesive and friendly team.
• Build and Release management.
• Exceptional work ethic and enthusiasm to work in a fast-paced development environment.
• Team players with a can-do attitude.
• Efficient Storage Management (Realm.io), State Maintenance, and Memory Management

Requirements:

• Excellent knowledge of iOS dev architecture and platforms.
• Expertise in UI/UX/Motion design transfer to code.
• Proficiency and experience in Swift and Objective C.
• Expertise working with cameras, sensors, low-level 2D and 3D graphics development.
• Experience with Core Data and Core Animation.
• Deep Knowledge of REST APIs, API call processing, and Client back end management.
• Familiarity with Facebook, Snapchat, Twitter, analytics, and other external SDK integration.
• Familiarity with Push notifications, Firebase, and GCM.
• Familiarity with Sketch+Zeplin.
• Experience with benchmarking and optimization.
• Proficient in using Git.
• Working knowledge of Jira integration.
• Proficient in TDD.
• Experience leading a feature to completion and release.
• API processing/Performance optimization.