CRM Executive

Hello Professionals,

We have opening for Angular UI developer with NSP (NSPLus Technology Pvt. Ltd. Bangalore)

Exp required; 5-8 years

Roles & Responsibilities:

• Design, develop, and maintain responsive and dynamic UI components using Angular (v10+) and JavaScript/TypeScript.
• Integrate front-end components with .NET-based APIs and ensure seamless data flow.
• Work with MS SQL for data retrieval, manipulation, and basic query optimization.
• Independently manage end-to-end development of UI modules for MES-related applications.
• Translate business requirements into technical specifications and deliverables.
• Optimize application performance and ensure scalability and maintainability.
• Collaborate with backend developers, QA engineers, and product managers.

Deliver high-speed UI development for short-cycle and challenging project assignments

1. Pre-qualification criteria

• Experience with MES platforms or industrial automation systems
• Familiarity with Agile/Scrum methodologies.
• Exposure to DevOps tools and CI/CD pipelines.
• 
  

Skillset required:

• Expert in UI development in Angular 17 and above,.
• Strong proficiency in JavaScript, Boot Strap,

TypeScript, HTML5, CSS3.

• Experience working with .NET Core APIs and RESTful services.
• Fair working knowledge of MS SQL – writing queries,

joins, and stored procedures.

• Proven track record of working on 2–3 complex industrial web applications, preferably in MES or manufacturing domains.
• Ability to work independently with minimal supervision.
• Strong problem-solving and debugging skills.

Regards

NSP HR

About the Company

It is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. We pride ourselves in being a trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.

Location: Ahmedabad

Job Description

• Develop dynamic PowerPoint presentations in the given time frame in an accurate manner with quality. 

• Develop and improve external client templates, and infographic layouts in PowerPoint, Word, and Excel. 

• Format designs and transform rough slides /hand-drawn sketches into visually appealing PowerPoint Presentations. 

• Formatting presentations and business-related documents as per the Equirus brand guidelines. 

• Follow creative direction and actively participate in any given deliverable

Requirements

• 1 - 3 years of related experience, Graduate / Postgraduate 

• Microsoft Office expert level - Word, PowerPoint, Excel 

• Ability to work in a fast-paced, team-based environment with minimal supervision

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

 
            RESPONSIBILITIES:

• Writing clean, high-quality, high-performance, maintainable code.
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
• Coordinate cross-functionally to ensure the project meets business objectives and compliance standards.
• Support test and deployment of new products and features.
• Participate in code reviews.
  
  KEY SKILLS AND QUALIFICATIONS REQUIRED:
  
  
• A minimum of 3+ years of relevant work experience in the development of scalable scale web applications.
• Proven experience in Full stack web development using Typescript, Angular1,2,4+, HTML5 and CSS3, Microservice API development, and experience in PHP/Python/Laravel and MVC frameworks is a must.
• Exposure to CI/CD tools, Code Analysis, and Test automation is preferred.
• Expertise in Object-Oriented Design, Database Design, and XML Schema.
• Experience with Agile or Scrum software development methodologies.
• Ability to multi-task, organize, and prioritize work.
• Knowledge of advanced PHP concepts, MySQL, JSON, XML & ability to work in a LAMP/WAMP environment.
• Strong Knowledge of DB & code security along with basic server operations like Curl, Crud, cPanel.

• Develop applications for iPhone and iPad
• Review new releases, SDKs, updates in the mobile space
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Experience in object-oriented programming
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Experience of the software development lifecycle: from requirements gathering to programming, testing to deployment.
• Experience with integrating with RESTful, SOAP API backends
• Experience with APIs (OAuth, XML, JSON, REST, etc. )
• Evaluate third-party IDEs' and tools to build relevant applications
• Native iOS Application Development Objective C, iOS SDK, Xcode, Cocoa Layer, Media Layer, Core Service Layer, Core OS Layer, iOS Frameworks, iOS Developer Tools, iOS programming, iOS Human Interface

• The unit test developed code
• Conduct code reviews & peer reviews
• Integrate user interface with code
• APIs (OAuth, XML, JSON, REST, etc. )
• RESTful, SOAP API backends
• Review updates/patches and make necessary code updates

Job Description

Primary Skills

• Server Side (Java) & AWS serverless framework.
• Must have hands-on experience on serverless framework.
• Design knowledge/experience of cloud-based web application. Familiarity with software design representation tools like astah, visio etc.
• Must have good experience on AWS (Overall knowledge, EC2 Volume, EC2 Security Group, EC2 AMI, Lambda, S3, AWSbackup, CloudWatch, CloudFormation, CloudTrail, IAM, SecretsManager, StepFunction, CostExplorer, KMS, VPC/Subnet)
• Understanding business requirements w.r.t UI/UX.
• Working experience on development/staging/production servers.
• Good testing and verification skills
• Knowledge on SSL certificates and encryption.
• Knowledge on Docker containerization.

Soft Skills

• Excellent interpersonal, oral and writing communication skills.
• Strong Analytical and Problem-solving skills.
• Should have skills to understand and analyzecustomers requirements and expectations.
• Must have experience in interaction with customer
• Work experiences with international cross-culture teams (Good to have)

Secondary SKills

• Scripting using Python
• Good to have knowledge of identity management
• UI/UX
• Knowledge of ReactJS/typescript/bootstrap
• Understanding business usecases w.r.t UI/UX
• Fixing issues wrt to integration on cloud(front end/back end/system/services APIs)

• Own front-end experience activities including UI design, development, testing, and support of complex web and native applications.
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Developing and implementing highly responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
• Produce applications that provide measurable business values.

• Previous experience working as a React Developer.
• Solid understanding of website and native application development principles
• An understanding of React Native best practices and a commitment to following them.
• Experienced in using Mobile Views on iOS and Android
• Good understanding of MVC frameworks
• Ability to create and maintain continuous integration and delivery of React.js/React Native applications.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of React, React Native
• Experience with user interface design.
• Knowledge of how to build and consume APIs and the basics of internet communication protocols and web frameworks
• A knack for writing clean, readable React-Native code
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.

JOB DESCRIPTION :          

• A full stack Engineer who is well versed in React-Native ad IOS/ANDROID development. 
• Can Understand and develop REACT NATIVE and knows how to bridge. 
• Can update React-native version along with the primeware/library update. 
• Has experience in using react-native, redux, redux thunk. 
• Has developed programs using React components and knows how to re-use it. 
• Has an overall understanding on ANDROID/IOS/UI/UX design.
• Can develop external primeware API like Google firebase. 
• Can develop media player controller and PDF viewer.
• Has operated or distributed multi-lingual services and country based services.
• Can manage and distribute playstore/appstore.  
• Can maintain and manage the version through GIT.    

EXTRA QUALIFICATIONS :

• Can develop codes for modules, tests and maintenance. 
• Has experience distributing through Code-push.