About the role:
· Monitor relationships with existing customers through CRM systems
· Ensure the CRM system provides an effective sales funnel
· Develop and implement marketing techniques that will drive new customers
· Plan and manage Welcome Email, calls, escalations, handover/possession etc
· Suggest new methods to address customers’ needs
· Track marketing metrics and trends, like conversion rates
· Assist with organizing promotional events to reach prospective customers
Qualifications:
· Technical expertise with CRM and analytical systems
· Strong communication skills along with a customer-oriented attitude
· Graduate, MBA or PG in relevant field with 2-5 years of experience
Shubham Vishwakarma
Full Stack Developer - Averlon
About The Safal Group
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We're looking for an experienced Zoho Developer (2-4 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.
Git
PythonLead Data Scientist
Experience : 8+ Years
Location: Remote
Must Have Skills- Forecasting, Git, Classification, Code_Templates Regression, Python, SQL
Technical Leadership: Define the data science roadmap and technical standards for the team.
Oversee the end-to-end lifecycle of ML models, from research to production.
Generative AI & LLMs: Lead the integration of Large Language Models (LLMs) and Agentic workflows into company products, focusing on fine-tuning, RAG (Retrieval-Augmented Generation), and cost-optimization.
Strategic Alignment: Partner with Product, Engineering, and Business leads to identify high-impact opportunities for predictive analytics and automation.
Mentorship: Foster a culture of excellence by mentoring junior and senior scientists, conducting peer reviews, and promoting continuous learning.
MLOps & Scalability: Ensure models are robust, interpretable, and scalable by collaborating with ML Engineers to implement CI/CD for ML (MLOps).
Data Governance & Ethics: Champion data privacy and ethical AI practices, ensuring models are free from bias and compliant with evolving global regulations
Job Description – SYSTEMS ENGINEER Role Description
This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.
The systems engineer will be responsible for network & server implementation, administration,
engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.
Job Responsibilities:
1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:
a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).
b. Prediction of client requirements based on assignment for planned and unplanned service activities.
c. Prioritize client requirements and achieve prompt response based on criticality and urgency.
d. Ensuring monthly health check-up report as per SLA each of the assigned customers.
e. Ensure business continuity with zero downtime.
2. Independently handles complex tasks and oversees full AMC contracts.
3. Maintain 100% SLA compliance (response time, resolution time, documentation).
4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support
5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.
6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).
7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.
8. Resolve escalated complaints related to AMC services.
9. Engage in completing training and holding certifications pertinent to IT technologies and practices.
10. Engage in Pre-sales activities:
a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.
b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.
13. Liaise with client departments and customers and keep a fruitful relationship.
14. Control usage of maintenance tools, stores and equipment.
15. Monitor and control maintenance costs for assigned tasks.
16. Adhere to health and safety policies and procedures of client and company.
17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.
18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.
Qualifications:
Troubleshooting and Information Technology expertise.
Server Administration, M365, and Cyber security skills.
Experience with Server management, backup and storage solutions.
Strong problem-solving and analytical skills.
Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.
Experience with ticketing systems, remote monitoring tools and remote desktop applications.
Certifications such as Cisco CCNA/MCSE.
Bachelor’s degree in computer science, Information Technology, or related field.
Excellent communication and teamwork abilities.
Ability to adapt to changing technology trends and advancements.
Other Details:
Immediate joiners preferred
Job Title: Team Leader – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 3+ Years in KPO / BPO / Service Industry
Languages: English & Punjabi
About the Role:
We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational goals.
- Monitor daily operations to ensure productivity, quality, and SLA adherence.
- Drive performance improvements using data and process-driven insights.
- Conduct team reviews, provide feedback, and create development plans.
- Handle escalations and ensure effective client communication.
- Ensure compliance with organizational policies and operational standards.
Skills & Requirements:
- Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
- Strong people management and problem-solving skills.
- Excellent communication in English & Punjabi.
- Proven ability to track and improve performance metrics.
- Flexible to work in rotational shifts (morning, evening, night).
What We Offer:
- Competitive salary with performance-linked growth.
- Exposure to a dynamic work environment.
- Opportunity to lead high-performing teams.
Overall 8+ years of experience in performance testing.
Should know App Dynamics Or any monitoring tools.
Python
NodeJS (Node.js)- We are looking for a Tech Lead to provide sound technical leadership in all aspects of our business. You will communicate with employees, stakeholders and customers to ensure our company's technologies are used appropriately.
- Strategic thinking and strong business acumen are essential in this role. We expect you to be well-versed in current technological trends and familiar with a variety of business concepts. Strong In-depth and hands-on development experience is a must.
Responsibilities :
- Develop technical aspects of the company's strategy to ensure alignment with its business goals
- Discover and implement new technologies that yield competitive advantage
- Help departments use technology profitably
- Supervise system infrastructure to ensure functionality and efficiency
- Build quality assurance and data protection processes
- Monitor KPIs and IT budgets to assess technological performance
- Use stakeholders- feedback to inform necessary improvements and adjustments to technology
- Communicate technology strategy to partners and investors
Requirements :
- Proven experience as a Tech Lead or similar leadership role
- Knowledge of technological trends to build a strategy
- Understanding of budgets and business-planning
- Ability to conduct technological analyses and research
- Excellent communication skills
- Leadership and organizational abilities
- Strategic thinking
- Problem-solving aptitude
Skills - Python, Android, IOS, MERN Stack, AWS, ML
Note - Working Days- Mon-Fri, Sat - Half day & should be comfortable for work from office only.
Amazon Web Services (AWS)
Position: Manager/Sr. Manager - Presales
Location: Mumbai / Delhi
About NxtGen
NxtGen is an emerging leader in data center and cloud4based services that help powering businesses to grow by cutting through complexity and saving on cost.
Our advanced solutions can be provided both from our own High Density Data Center (HDDC™) facilities or deployed at On4Premise Data Centers (OPDC™) that are managed centrally.
Our Enterprise Cloud Services™ (ECS) provide private and public clouds or hybrid cloud infrastructure hosted on OPDC™ or HDDC™. NxtGen’s advanced infrastructure enable companies to simplify IT infrastructure, reduce running costs, and enable business growth by creating additional capacity from existing infrastructure. By providing the right public or private infrastructure, NxtGen helps companies meet dynamic business demands.
With the support and trust of Intel Capital, Axon Partners, and International Finance Corporation (IFC), NxtGen continues to push the boundaries of the IT infrastructure domain with its unique and cost-effective solution.
To know more about us log on to www.nxtgen.com , https://www.youtube.com/watch?v=s6GNShHFRRg
Job Overview
- • Responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for NxtGen’s full suite of products and solutions.
- • Serves as technical consultant for: Cloud, hosting, Virtualization, and Managed Services.
- • The presales manager is also responsible for providing technical training for the sales team.
Job Responsibilities
- • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions
- • Creatively designs solutions for customers using the best mix of NxtGen’s, products. Alters the design as needed to result in the customer choosing the NxtGen’s solution
- • Determine client requirements and provide designs for Hosting Services, Cloud, Virtualization (VMware, KVM, Hyper4v) Outsourced infrastructure solutions (managed and un4managed), specialized Enterprise application suites
- • Conceptual and working knowledge of AWS/Azure/Google Cloud.
- • Provide technical expertise during requirements gathering and analysis, document technical designs and support manuals, and drive test and deployment processes for Hadoop Cluster
- • Conceptual knowledge on various distributions of Hadoop.
- • Working knowledge on various Backup technologies like Symantec, Commvault.
- • Creatively design DR solutions for customers understanding their current infrastructure by using third party tools or in-built replication technologies.
- • Possess knowledge on Dockers, Containers & Dev Ops.
- • Understand power, cooling, and other environmental constraints on a client’s outsourced infrastructure
- • Develop and grow technical knowledge base in Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and unmanaged), specialized Enterprise application suites
- • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution
- • Builds relationships with customers serving as the technical liaison from sales to post4sales
- • Responsible for growing strategic product sales and revenue through proactive engagement with customers
- • Participates in strategic and tactical account planning
- • Follows industry technology trends through self4study and formal training and shares that knowledge with customers
- • Clearly communicates the customer design to the teams responsible for ordering, implementation, and ongoing support
- • Provides technical training and development support to the local branch
- • Leads internal cross4functional teams to obtain required approvals of non4standard designs for customers
- • Provide sales engineering support remotely across multiple time zones
- • Travel for customer and team meetings
NxtGen is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, national origin, disability, age, military status or veteran status, genetic information, or any other status protected by applicable law.
Job Description
Embedded Software/Firmware Design and Development on OS/Non-OS based platform
Necessary system architecture development and implementation
Device, sensor and gateway selection and integration based on industry use case.
Development on Image Analytics and Cloud/Platform integration
Development or integration of Cloud/Platform communication protocol
Technical Documentation and Testing of the developed system
Desired Skills, Knowledge& Experience
B. Tech/M. Tech/MCA with 8-10 years of industry experience
Strong programming skills in C/C++ and Python development in Linux
Experience in device or sensor communication interfaces (wired/wireless, short range/long range).
Experience of microcontroller and microprocessor.
Knowledge of IoT gateway firmware development, container, and OS hardening.
Experience in device communication protocol, Edge computing and processing
Competent in application development for Image processing, transmission, and storage
Good understanding and of programming primitives, data structures, multi-threading and memory management techniques
Strong command over complex sensor and hardware control logic to work seamlessly with edge devices or gateway
Proactive and Self motivated
Strong verbal and written communication skill
PythonAviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers.
Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors
What you will be doing:
● Work in nosetests Test Case Generation Framework which has assert Functions for various data types.
● Maintain or Re-engineer Automation Test Frameworks bug fixes and patch sets for existing applications.
● Work in Object Oriented Concepts in Python 2 & 3 .
● Work in several python packages like Celery, selenium, psycopg, pymongo, boto
● Experience in Version Control system like GIT.
● Experience in Development , Debugging, Enhancement and Maintenance of
applications and Tools .
● Good Experience in debugging the issues using debuggers like pydevd , pdb, ptvsd.
● work experience on AWS (EC2, S3)
● Excellence in communicating with diverse teams to take a project from start to finish; collaborating with various teams to develop & support internal data platform and ongoing analyses.
● work with Proof of Concept in Integration Testing using Vue Test Utils.
● Generate code coverage report for test cases
● Independently design and execute internal tools for infrastructure support.
What You Bring:
● 7+ years of experience in automation testing
● Understand requirements Business Function-lists and Create System Test Strategy, and Planned test activities in line with Delivery Dates.
● Result-driven Quality Assurance professional with solid knowledge in the Testing
process of Software Development Life-cycle methodologies - Agile, Iterative, Scrum, and Waterfall models.
● Proficient in Test Strategy, Test Plan, Test Case Creation.
● Extensive work experience in Designing Automation Frameworks and Scripts in Skills of Selenium, Python, and Vue js.
● Experience in Microservices Testing.
● Excellent exposure on Quality Assurance Procedures and Tools Like JIRA
● Work Experience in Analytics technologies and Products like Aviso.
● Experience in working on multiple Platforms LINUX, MAC.
● Experience in utilizing Lean and Six Sigma best practices in identifying, improving and re-engineering Test Frameworks.
● Have flexibility and ability to learn and use new technologies and also to work in a team environment as well as independently to get things done.
Aviso offers:
● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card
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Full Stack Developer - Averlon