Job Title: Customer Retention Manager
Company: ICICI Lombard
Location: Navi Mumbai
Industry: Insurance
Experience: 0–2 Years
Job Type: Full-Time
About ICICI Lombard:
ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.
Role Overview:
We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.
Key Responsibilities:
- Engage with existing customers via phone calls to discuss policy renewals.
- Explain product features and benefits to ensure continued customer interest.
- Handle customer queries and resolve concerns in a timely and professional manner.
- Maintain detailed records of customer interactions and follow-ups using CRM software.
- Identify opportunities to upsell or cross-sell insurance products.
- Achieve monthly targets for renewals and retention KPIs.
- Work collaboratively with the sales and support teams to provide seamless service.
Required Skills and Qualifications:
- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred).
- Strong communication and interpersonal skills.
- Ability to convince and build rapport with customers over the phone.
- Self-motivated and target-driven mindset.
- Basic computer proficiency and familiarity with CRM systems.
Preferred Skills:
- Knowledge of general insurance products.
- Prior experience in customer retention or tele-sales roles.
- Fluency in English, Hindi, and/or regional languages.
Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705
Shift Timing: 10AM-7pm
"FRESHER AND EXPERIENCED SALARY DIFFERS"
Shubham Vishwakarma
Full Stack Developer - Averlon
About Talentfoxhr
About
Company social profiles
Similar jobs
Total Exp: 4-10 years
Job Location: Ahmedabad - WFO
Job Description:
Roles / Responsibilities:
- Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
- Collaborate with the team to develop and execute the content.
- Updating website content as needed
- Create new content to assist marketing campaigns
- Work closely with marketing team members
- Optimize content using SEO best practices
- Conducting simple keyword research and use SEO guidelines to increase web traffic
- Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
- Revise copy based on feedback/direction
- Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
- Ensure brand image and message is being maintained across all company communication
Requirements:
- Exceptional proficiency in written and verbal English communication is essential.
- Proven Strong Written Communication Skills
- Minimum 3+ years Experience in Technical writing (with work samples)
- Knowledge of IT industry and jargons is desirable
- Familiarity with content management system
About The Role
We are seeking a talented and driven SEO and Copywriting Specialist to join our small but mighty marketing team. In this role, you will be responsible for creating compelling, high-quality written content that aligns with SEO best practices, driving both organic traffic and engagement. You will work closely with the marketing team and our business leaders to optimize content for search engines while maintaining a clear and consistent brand voice across all digital platforms.
Key Responsibilities:
- SEO Strategy & Implementation:
- Conduct keyword research to identify high-traffic, relevant keywords and phrases.
- Optimize on-page SEO elements, including title tags, meta descriptions, headers, and images.
- Perform regular audits of website content to ensure it aligns with SEO best practices and make necessary updates.
- Track and analyse SEO performance metrics, including search rankings, organic traffic, and conversion rates, using tools like Google Analytics and SEMrush
- Copywriting & Content Creation:
- Write engaging, high-quality copy for website landing pages, email campaigns, social media posts, and more
- Craft compelling headlines, CTAs, and persuasive copy that enhances user experience and drives conversions.
- Contribute creative ideas for campaign development
- Ensure all content aligns with the organisation's mission and value
- Content Optimization:
- Edit and proofread copy to ensure it is grammatically correct, clear, and aligned with the brand voice.
- Implement best practices for content formatting, including keyword placement, internal linking, and content structure, to improve SEO ranking.
- Stay up to date with industry trends, search engine algorithm updates, and content marketing best practices to continuously improve content strategies.
- Reporting & Analysis:
- Prepare regular reports on SEO and content performance, analysing key metrics and identifying areas for improvement.
- Utilize A/B testing to optimize the effectiveness of content and landing pages.
Key Skills and Qualifications:
· Proven experience (1-3 years) in SEO, copywriting, or content marketing.
- Strong understanding of SEO principles and techniques, including keyword research, on-page SEO, and technical SEO.
- Proficient in using SEO tools such as Google Analytics and SEMrush
- Excellent writing, editing, and proofreading skills with a keen eye for detail.
- Ability to write clear, concise, and engaging content tailored to different audiences.
- Familiarity with content management systems (e.g., WordPress) and basic HTML.
- Strong communication skills, both verbal and written.
- Ability to work independently and manage multiple projects simultaneously.
PythonWe have an immediate opening for
#Automation Testing with #Python for TOP MNC Company with Permanent position.
QA Automation- Python with Selenium
Skills : Automation Testing, Python, Robot framework, API Testing.
Exp : 6+
Np : Immediate Joiners.
Location – Bangalore.
We are looking for highly motivated Systems Engineers/Systems Administrators (Certified CCNA). The position requires strong technical and communication skills.
As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Fabric, Azure Databricks, Azure Networking, Hyper V, Spark, SQL Server 2022, Chrome OS, Data Warehousing etc.
Responsibilities:
Deploying, automating, maintaining AWS / Azure-based cloud resources
Evaluate new technology options and vendor products
Develop and maintain custom SharePoint Online pages
Complete certifications and training on the latest technologies
Perform SharePoint Online administrative functions
Develop and maintain PowerShell scripts for regular task automation
Monitor systems, networks, and functions
Identify and document common recovery procedures for service impacting incidents
Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group
Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy
Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure
Manage customer interaction with the utmost professionalism, courtesy, and responsiveness
Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation
Candidate Profile:
Male Candidates Only
B.E./ B. Tech. in Computer Science /Information Technology or MCA from a reputed university with a minimum 60% aggregate throughout their education
Skills and Abilities:
Excellent communication skills (spoken and written English)
Ability to work in rotational shifts
High-level technical troubleshooting ability Customer orientation
Ability to multitask and work 6 days a week (54 hours per week at a minimum)
Excellent problem resolution, judgment, and decision-making skills
Knowledge about Azure
Knowledge of Power Apps, Microsoft Teams, Microsoft Power Automate
Experience: 1-3 years of proven work experience as a Technical Support Engineer
.NET
C#Required Skills:
- ASP.NET, C# .NET, SQL, Web API
- jQuery, JavaScript
Experience:
6+ years of experience in Dot Net Technologies with relevant experience into tech lead positions.
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Your day-to-day responsibilities include:
- Technically lead a team of 6-8 .NET developers
- Understands the requirement assigned for the development
- Performs the unit testing
- Resolves bugs assigned, withing SLA time.
- Perform day to day activities of agile methodology
- Leads Daily Huddle & Scrum meeting.
- Takes responsility of CR developmet with all tasks included for it.
- Should perform code review whenever required
Experience in scripting&buidling required automation using puppet
Build and Development of CI/CD pipelines
Wrote maintained, reviewed and documented modules and GIT repositories for puppet enterprise on RHEL
Angular (2+)
AngularJS (1.x)
HTML/CSS
Javascript• Work with designers to translate the designs to pixel perfect, cross platform, responsive UI.
• Follow coding standards, code reviews etc.
• Follow release cycles and commitment to deadlines.
• Collaborate with the team and communicate effectively.
• Ability to work in a fast-paced startup.
Desired Skills & Experience:
✓ BE/BTech in Computer Science or related technical discipline
✓ Mastery of standard front-end technologies like modern HTML, CSS, JavaScript/Typescript
(Angular 8+), REST, and JSON
✓ Deep understanding of front-end architecture and data-driven development
✓ Ability to work with designers to develop dynamic user experiences.
✓ Good Analytical and Problem-solving skills
✓ Knowledge of source control tools, preferably GIT
✓ Familiar with Agile methodologies
NodeJS (Node.js)
ExpressMEAN Stack Developer
- Must have minimum 2+ Years of experience on Mongodb, Express JS, Angular and NodeJS
- Must have been working on mobile and web applications
- Must have excellent verbal and written communication skills.
- Added advantage with work on Hybrid framework like Ionic
- Added advantage if worked in Game Projects
PHP
CakePHPEasypolicy Insurance is looking for a software developer having core expertise of CakePHP with MVC framework (Candidate must have knowledge of PHP, jQuery, HTML) The person will be responsible for the creation and implementation of a wide variety of Web-based products using PHP, MySQL and AJAX
Responsibilities:
- Strong knowledge of PHP web frameworks (CakePHP, MVC).
- Understanding the fully synchronous behavior of PHP.
- Understanding of MVC design patterns.
- Basic understanding of front-end technologies, such as HTML, and CSS3.
- Knowledge of object-oriented PHP programming.
- Understanding accessibility and security compliance.
- Strong knowledge of the common PHP or web server exploits and their solutions.
- Understanding fundamental design principles behind a scalable application.
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system.
- Familiarity with limitations of PHP as a platform and its workarounds.
- Creating database schemas that represent and support business processes.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon