Customer Retention Manager
Job Title: Customer Retention Manager
Company: ICICI Lombard
Location: Navi Mumbai
Industry: Insurance
Experience: 0–2 Years
Job Type: Full-Time
About ICICI Lombard:
ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.
Role Overview:
We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.
Key Responsibilities:
- Engage with existing customers via phone calls to discuss policy renewals.
- Explain product features and benefits to ensure continued customer interest.
- Handle customer queries and resolve concerns in a timely and professional manner.
- Maintain detailed records of customer interactions and follow-ups using CRM software.
- Identify opportunities to upsell or cross-sell insurance products.
- Achieve monthly targets for renewals and retention KPIs.
- Work collaboratively with the sales and support teams to provide seamless service.
Required Skills and Qualifications:
- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred).
- Strong communication and interpersonal skills.
- Ability to convince and build rapport with customers over the phone.
- Self-motivated and target-driven mindset.
- Basic computer proficiency and familiarity with CRM systems.
Preferred Skills:
- Knowledge of general insurance products.
- Prior experience in customer retention or tele-sales roles.
- Fluency in English, Hindi, and/or regional languages.
Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705
Shift Timing: 10AM-7pm
"FRESHER AND EXPERIENCED SALARY DIFFERS"
Shubham Vishwakarma
Full Stack Developer - Averlon
About ICICI Lombard General Insurance Company Limited
About
Company social profiles
Similar jobs
Figma
Adobe IllustratorAbout Airtribe
At Airtribe, we’re reimagining learning and communities by building meaningful, creator-led learning experiences. We believe design is at the heart of every story we tell — visually, emotionally, and impactfully.
This is your chance to work closely with a high-energy, fast-paced team that values ideas, creativity, and execution just as much as strategy.
What You’ll Do
As a Graphic Design Intern at Airtribe, you’ll be doing more than just “intern stuff.” You’ll be:
🎯 Creating impactful visuals for social media, product launches, internal campaigns, and more
🎨 Designing brand collaterals, content creatives, and web graphics that elevate our voice
🚀 Working with our marketing and content teams to brainstorm, prototype, and execute ideas
🧠 Contributing to brand consistency and elevating the visual identity across platforms
⚡ Experimenting with formats like reels, motion graphics, and meme content if that’s your vibe
📌 Managing design timelines and delivering quick turnarounds without compromising quality
What We’re Looking For
We don’t expect you to know everything, but we are looking for someone who:
- Has a strong understanding of basic design principles (typography, color, layout)
- Is proficient in tools like Figma, Adobe Illustrator, Photoshop, Canva (or similar)
- Has an eye for detail, a love for clean design, and a curiosity to experiment
- Is proactive, owns their work, and loves working in a creative, collaborative environment
- Can take feedback and turn it into something even better
Bonus Points If You:
- Have motion design/video editing skills (After Effects, Premiere Pro)
- Are active on social media and love tracking design trends
- Have worked on branding or content design projects before
Portfolio Required
Please share your portfolio or links to past work in the application form. We love seeing creativity in action! 🔥
Data ScienceWe are seeking a talented and passionate Data Scientist to join our dynamic team. The ideal candidate will leverage their expertise in statistical analysis, machine learning, and data visualization to extract actionable insights from complex datasets. You will play a key role in developing and deploying predictive models, contributing to strategic business decisions, and driving innovation through data.
Responsibilities:
- Data Analysis and Exploration:
- Collect, clean, and preprocess large datasets from various sources.
- Conduct exploratory data analysis to identify patterns, trends, and anomalies.
- Visualize data using appropriate tools and techniques to communicate findings effectively.
- Machine Learning and Modeling:
- Develop and implement machine learning models for predictive analytics, classification, regression, and clustering.
- Evaluate model performance and optimize algorithms for accuracy and efficiency.
- Stay up-to-date with the latest advancements in machine learning and artificial intelligence.
- Statistical Analysis:
- Perform statistical hypothesis testing and A/B testing to validate findings.
- Apply statistical methods to analyze data and draw meaningful conclusions.
- Develop statistical models to forecast future trends and outcomes.
- Data Visualization and Reporting:
- Create compelling visualizations and dashboards to present data insights to stakeholders.
- Prepare clear and concise reports summarizing findings and recommendations.
- Effectively communicate complex data concepts to non-technical audiences.
- Collaboration and Communication:
- Collaborate with cross-functional teams, including engineers, product managers, and business analysts.
- Present findings and recommendations to stakeholders at all levels of the organization.
- Contribute to the development of data-driven strategies and initiatives.
.png&w=256&q=75){kind=logo}
.NET
C#We are looking to hire an experienced .NET Developer to help us keep growing. If you're hard-working and dedicated, Sumedha Softech is an ideal place to get ahead. Apply today!
Key Skills: .NET MVC/Core, SQL Server, EF
Experienced Required: 3 - 4 years
Responsibilities for Dot Net Developer
● Write clean, scalable code using. NET programming languages
● Develop technical interfaces, specifications, and architecture
● Use and adapt existing web applications for apps
● Create and test software prototypes
● Develop client displays and user interfaces
● Assist software personnel in handling project-related work and other requirements
● Coordinate with other software professionals and developers
Qualifications for Dot Net Developer
● Familiarity with the C#, ASP. NET MVC, Net core, Entity Framework & SQL Server.
● MCA/BCA/B.tech in Computer Science or a related field
● Knowledge of creating views, functions, triggers, and stored procedures
● Writing optimized SQL queries for integration with other applications.
● 3+ years of relevant experience in. Net
● Knowledge of Bootstrap and Angular is a plus.
● Excellent troubleshooting and communication skills
● Knowledge of REST and RPC APIs
HTML/CSS
Javascript
PHP
Java
Go Programming (Golang)
Ruby on Rails (ROR)
Ruby
PythonEveryone at Simpl is an internal entrepreneur who is given a lot of bandwidth and resources to create the next breakthrough towards the long-term vision of “making money Simpl”. Our first product is a
payment platform that lets people buy instantly, anywhere online, and pay later. In the background, Simpl uses big data for credit underwriting, risk and fraud modeling, all without any paperwork, and enables Banks and Non-Bank Financial Companies to access a whole new consumer market.
Areas of work
Principals are involved in Architecture Direction and Alignment
1. Tracking and directing how the overall system architecture evolves.
2. Developing and identifying useful architecture patterns within our systems based on
industry know-how and our own operational and development experience.
3. Develop and manage an architecture decisions guidelines framework that will be useful to
make consistent, faster and reliable architecture and design decisions.
4. Documenting or making this information available to all engineers - new or old
5. Create mechanisms to audit and ensure architectural compliance across engineering teams
Internal Developer Community and Tech growth for teams
Create and nurture tech communities so that developers can
● gain more knowledge about the industry practices
● learn to express their knowledge, opinions and views
Quality
Monitor and improve the quality of our systems by helping with
1. Bug reduction
2. MTTR reduction
3. Ensuring better engineering practices around testing, tooling, monitoring and resilience.
Cost - Infra and application costs
Ensuring systems are run and maintained with frugality in mind without compromising on business and operational expectations.
Hiring
Help hire and mentor engineers at Simpl.
Partners at Work
Principals partner with team leads, product managers, infosec engineers and devops engineers, ensuring alignment in vision and execution, splitting time between different domains as they see fit.
Minimum Qualifications
● At least 8 years of software development experience
● Experience with technically leading projects and architecting high-traffic consumer-facing applications.
● A background in CS or relevant technical experience.
● Familiarity with languages like Go, Java, Ruby and Python.
● Familiarity with the AWS Stack.
- Responsibilities will include understanding requirements, helping to define a product vision and strategy, and working with world-class engineers to execute it. Assume ownership of products including defining scope and developing requirements for new and advanced products as well as upgrades and progressive releases for existing products.
- Ownership of front end platforms – Android, iOS, msite and website. Have worked extensively in frontend and need to be able define and analyse numerous product metrics and know when and how to apply each in order to influence the success of the product.
- Conceptualize and build innovative Financial Products in Lending for platform users. Most of the products are being developed for the first time in India
- Proven ability to work in cross-functional environments including sales, marketing, business management, customer support and engineering teams.
- Track record of successful collaboration with a product development team or organization.
- Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fastmoving environment.
- Strong business management and analysis skills.
- Contagious can-do attitude and self-sufficient work style
- Ability to manage a team of 6-10 smart product managers
Experience:
- Overall 12-14 years of experience.
- Minimum 7 years of strong consumer internet related Product and 2 years in fintech. Management background preferably in eCommerce /Technology/ Fintech / Banking industry. Understanding & having gone through the pain of what it takes to build a great product
- Passion for Results: High degree of commitment with bias for execution excellence
- Excellent academic background and records.
- Extra-ordinary skills in crisis management, inter-personal communication, collaboration and team work.
- Master of multiple tasking. Takes on initiatives and challenges.
- In short, we are looking for superstar leader to join a superstar team.
https://electronlabs.org/">Electron Labs is building a new protocol to make various blockchains interoperable. Our goal is to enable cross-chain contracts to connect with each other in the same way as same-chain contracts connect i.e., via function calls. We have developed a new in-house tech called https://garvitgoel.medium.com/what-is-bdlc-and-how-it-works-5716fbbacde8">Bi-Directional Light Client that allows a smart contract to independently verify whether the cross-chain transactions submitted to it are valid. We further use ZK-SNARKS to reduce the gas cost of running the light client on-chain.
Desired Qualifications
- A good grasp of blockchain fundamentals, various consensus algorithms, and detailed knowledge of at least one major blockchain.
- Previous work (demonstrable) in blockchain technology, web3, or protocol development
- In-depth understanding of Number Theory and Cryptography. Knowledge of Cryptographic Algorithms and zero-knowledge proofs are highly preferred.
- Superior mathematics and problem-solving skills, excellent pattern recognition, passion for solving puzzles.
- Proficiency in one of the following languages: Go-lang, Rust, is highly preferred. Working knowledge of Solidity, Javascript, Python, or similar scripting languages puts you in front of our list
- Grounded research skills and an ability to absorb documentation quickly
- Strong background in Computer Science. Knowledgeable in Algorithms and Data Structures.
Roles and Responsibilities
- You will be assigned one blockchain (Ethereum /Polygon /NEAR /tendermint /Polkadot/Aleo). You will be required to implement the light client of this blockchain in https://docs.circom.io/">Circom language (Domain Specific Language for ZK-SNARKS).
- Write go-lang based networking relayers that enable communication between blockchains and zk-provers.
- Maintain relayer and zk-prover infrastructure (cloud machine and codebase)
- Write kickass documentation.
Location: Delhi NCR, India | Remote
React.js
React Native
Redux/FluxJavascriptSenior Front End Engineer (React.js & React Native - Mobile Experience)
Job description
Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at a massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.
As a Front End software engineer, you will work on the ReactJS & React Native (Mobile Experience) powered user interface used by Fulfil merchants to manage their back-office operations. This is mission critical software and your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux) & React Native (Mobile Experience). You will ensure that these components and the overall application are robust and easy to maintain. In this role, you will be collaborating closely with the rest of the team working on different layers of infrastructure in an international environment. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality are important.
What You’ll Do:
- Collaborate with a small yet extraordinarily talented team of engineers to implement front-end technologies
- Develop new user-facing features using React.js & React Native (Mobile Experience)
- Work closely with the Design and Product teams to translate complex technical workflows into delightful user experiences
- Define how Fulfil builds user interfaces and ensure that we’re utilizing and keeping up with modern web standards
- Continually test, measure, and iterate on the results of your work in the spirit of continuous improvement
- Write clean, reusable, and well-tested front-end code
- Help to bridge the responsibilities of the Product and Engineering teams, spending time with both on the way to launching new products
- Architect efficient and reusable front-end abstractions and systems that drive complex web applications
- Build and contribute to open source projects
- Build reusable components and front-end libraries for future use
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
Requirements
We’re Looking for Someone With:
- 5+ years of experience as an engineer
- Experience in building large-scale web applications in a fast-moving team environment
- A strong understanding of UX and UI design standards
- The perfectionist’s touch on a pragmatist’s deadline: you strive for pixel-perfection and intuitive functionality
- Strong proficiency in JavaScript (2-4 Years of experience), including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js & React Native (Mobile Experience) and its core principles, with experience in popular React.js workflows (such as Flux or Redux)
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc
- The ability to bring any design to life with HTML and CSS, with cross browser compatibility and accessibility
- Smarts, humility, communication skills, and equal willingness to teach and learn
- Familiarity with RESTful and GraphQL APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience in developing large client side JavaScript applications
- Familiarity with code versioning tools like GIT
- Experience with Javascript testing tools and test automation
Nice to Haves:
- Prior experience at a growth stage Internet/Software company
- Demonstrated work beyond the front-end, experienced in integrating with a wide array of back-end technologies and services (e.g. experience with Python, AngularJS)
- Experience developing large client-side applications and optimizing them for performance
- You can straddle client and server development, creating APIs that drive web apps
- You understand the intricacies of timezones
- Web optimization, performance tools, and load testing
- You maintain or contribute to an open-source project
Python
NodeJS (Node.js)Java
DjangoJavascriptOur software developer for full stack role would be required to constantly work on building new features as per discussion with the product team.
Our front end code base is in Angular while the backend code base is in Python-Django.
Pre-requisites
- Expert level knowledge of Angular and Javascript
- Intermediate level knowledge of Python
Responsibilities
- Build new products / features from scratch
- Work on implementing and maintaing ticket booking flow on site
- Work on making existing features faster and better
- Work on reducing response time for all our apis
Qualifications & Skills
- Bachelor's degree or equivalent experience
- 1-6 years' experience in full stack development
- Hands-on with angular, python, django, mysql, mongodb, redis, rest-framework
- Ability to multi-task
- Strong verbal, written, and organizational skills
- Good analytical capabilities
- Mobile ecosystem knowledge
Trainman gets more than 5 lakh daily visits and the android app has more than 65 lakh downloads. The role would be challenging, so only those should apply who love working at scale.
PythonDjangoHTML/CSSJavascriptReact.js
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon