Customer Care Executive

Job Summary

We are seeking a detail-oriented and proactive Tender Executive to manage tender submissions on GeM, e-procurement portals, and other government platforms. The role includes tender searching, documentation, coordination, and ensuring timely bid submission.

Key Responsibilities:

• Identify, track, and evaluate Government & Private tender opportunities through GeM, e procurement portals, and other tender platforms.

• Collect and analyze tender documents including eligibility criteria, specifications, scope of work, and terms & conditions.

• Coordinate with internal departments to gather required technical, financial, and administrative documents.

• Prepare and submit bids (technical & financial) within deadlines and ensure compliance with all tender requirements.

• Handle bid uploading, bid revisions, and documentation as per tender norms.

• Maintain records of submitted tenders, follow-ups, clarifications, and result tracking.

Required Skills & Competencies:

• Mandatory: Strong working knowledge of GeM (Government e-Marketplace) and various e procurement portals.

• Understanding of tender lifecycle, bidding procedures, technical bid, and financial bid.

• Proficiency in MS Office (Word, Excel, PDF handling).

• Strong documentation, communication, and coordination skills.

Job Description:

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

Key Responsibilities

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and API's
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Requirements

• B.Tech Computer Science, Engineering or a related subject
• 4+ years of software development experience
• Have published at least one original Android app
• Experience with Android SDK
• Should have minimum 1 year of experience in React Native 
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

We are seeking a dynamic Enterprise Sales Executive to drive business growth in Convergence Active Components and Enterprise Applications. The role involves marketing and selling cutting-edge networking, communication, and security solutions to enterprise clients, identifying business opportunities, and building long-term customer relationships.

Product Portfolio Includes:

• Networking: Core, Edge, and Distribution Switches, Wi-Fi
• Applications: Unified Communication & Collaboration, Network Management & Optimization (NMS)
• Voice: IP PBX
• Security: IP Surveillance
• Video: Video Conferencing / Telepresence
• Storage Solutions

Key Responsibilities

• Identify, engage, and develop enterprise accounts in assigned regions.
• Generate leads through market research, networking, and direct sales calls.
• Understand customer requirements, uncover business pain points, and propose tailored solutions.
• Conduct product presentations and demonstrations for clients.
• Handle negotiation, order closure, and payment follow-ups.
• Manage and grow customer relationships to ensure repeat business.
• Collaborate with internal teams for seamless project delivery.
• Travel extensively to meet clients and explore market opportunities.

Candidate Requirements

• Education: B.Sc / BE / B.Tech / M.Sc / MBA (Preferred in relevant disciplines)
• Experience: 3–5 years in Enterprise Telecom / Networking Sales, handling products like Routers, Switches, IP Telephony, Security, and Collaboration tools.
• Industry Exposure: Experience with OEMs like Cisco, HP, Juniper or System Integrators such as Avaya, Wipro Infotech, NEC, Dimension Data, HCL Infosystems, Intellicon, etc.

• Skills & Attributes:
• Strong sales acumen with a proven track record of achieving targets.
• Excellent communication and presentation skills.
• Ability to work independently and manage large accounts.
• Computer literacy and CRM proficiency.
• Self-motivated, positive attitude, and a team player.
• Willingness to travel extensively.

Why Join Us?

• Opportunity to work with high-value enterprise networking and communication solutions.
• Exposure to leading global brands in the IT and Telecom space.
• Growth-oriented role with performance-driven rewards.

Job Description: Business Development Associate - Tele Sales

Industry: EdTech

Sector: Retail and B2B

Position: Process Associate

Responsibilities:

1. Cold Calling & Lead Generation

• Conduct outbound cold calls to potential customers within the education sector, including both retail clients and B2B partnerships.
• Identify and qualify leads through initial discussions, focusing on building a pipeline of prospective clients for EdTech products and services.

1. Product Presentation & Sales Pitching

• Present product offerings in a clear and compelling manner, tailored to meet client needs within the education sector.
• Effectively communicate the value proposition of EdTech solutions, addressing client inquiries and objections.

1. Customer Relationship Management

• Maintain regular follow-up with leads to nurture relationships and close sales.
• Utilize CRM tools to manage and document interactions, sales progress, and follow-up schedules.

1. Target Achievement

• Meet and exceed daily, weekly, and monthly sales targets as set by the sales team.
• Collaborate with the sales and marketing team to adjust strategies and ensure goal alignment.

1. Process & Feedback

• Provide input on improving sales processes and customer outreach based on insights gained from direct client interactions.
• Report customer feedback and market trends to help enhance product offerings and sales strategies.

Requirements:

• Prior experience in telesales, particularly in EdTech or related sectors.
• Strong verbal communication and persuasion skills.
• Self-motivated, target-oriented, and resilient under pressure.
• Familiarity with CRM systems and sales tools.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Experience in cold calling and lead generation in B2B and retail contexts.

WHO WE ARE:

TIFIN is a fintech company backed by industry leaders including JP Morgan, Morningstar, Broadridge and Hamilton Lane.

We build engaging experiences through powerful AI and personalization. We leverage the combined power of investment intelligence, data science, and technology to make investing a more engaging experience and a more powerful driver of financial wellbeing.

At TIFIN, design and behavioral thinking enables engaging customer centered experiences along with software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

We hope to change the world of wealth in ways that personalized delivery has changed the world of movies, music and more. In a world where every individual is unique, we believe in the power of AI-based personalization to match individuals to financial advice and investments is necessary to driving wealth goals

OUR VALUES:

• Shared Understanding through Listening and Speaking the Truth. We communicate with radical candor, precision, and compassion to create a shared understanding. We challenge, but once a decision is made, commit fully. We listen attentively, speak candidly.
• Teamwork for Team Win. We believe in win together, learn together. We fly in formation. We cover each by other’s backs. We inspire each other with our energy and attitude.
• Make Magic for our Users. We center around the voice of the customer. With deep empathy for our clients, we create technology that transforms investor experiences.
• Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. We strive to be the best we can possibly be. No excuses.
• Innovate with Creative Solutions. We believe that disruptive innovation begins with curiosity and creativity. We challenge the status quo and problem solve to find new answers.

WHAT YOU'LL BE DOING:

As part of TIFIN’s technology division, you will Automation QA role, ensure your dedication towards commitment to quality and attention to detail is the single most important aspect of this job role. This position requires you to be a dynamic individual who can not only manage a team of skilled automation engineers but also work as an individual contributor within the same team.

• Deliver all releases on time while ensuring high levels of automation coverage
• Work with QA Team to understand the product requirements and be able to provide automation testing estimates.
• Utilise experience (technical, functional) to create automation test strategies and execution plans to be able to deliver releases as per business needs.
• Create and execute automation test plans to allow for in-sprint automation.
• Review automation test artifacts created by team members.
• Work with development in an agile delivery methodology to capture defects early in the lifecycle by regular execution of regression automation suit.
• Work with automation engineers to get best ROI by identifying automation candidates.

Skills required

• 5+ years of experience in automation testing
• Must have 1+ years of experience working with test frameworks including Selenium and/or Cypress.
• Hands on expertise in various automation framework (bdd, data driven, keyword, hybrid).
• Must be capable of understanding test requirements, planning and creating test suites.
• Strong hold on programming/scripting language (Java/Python/JavaScript)
• Experience in services/API testing and automation (Jmeter/Any tool)
• Good exposure to SQL and Unix
• Proven experience working within an Agile framework
• Strong analytical and troubleshooting skills
• Solid experience on Test management and Version control softwares (Jira/Git/Bitbucket/Any other)
• Excellent communication (verbal and written) skills.

• WHO ARE YOU:
• Experience with Mobile automation using Appium or similar tools.
• Exposure to Continuous Integration & Continuous Deployment.
• Strong team and task management skills
• Exposure in Performance and Security testing

Job Location : Mumbai

COMPENSATION AND BENEFITS PACKAGE:

Competitive and commensurate to experience + discretionary annual bonus + ESOPs

About the Tifin Group: The Tifin group combines expertise in finance, technology, entrepreneurship and investing to start and help build a portfolio of brands and companies in areas of investments, wealth management and asset management.

TIFIN companies are centred around the user and emphasize design innovation to build operating systems. We focus on simplifying and democratizing financial science to make it more holistic and integral to users’ lives.

Industry

Qualification: BE/B.Tech, M.SC, MCA.

Roles and Responsibilities:

•       Highly motivated Individual contributor.

•       Requirement Analysis and freezing of the scope.

•       Designing of the Architecture and Development approach.

•       Technical Design, Architecture and Landscape documentation.

•       Design and Code Reviews.

•       Subject Matter Expert for development/Architecture related queries.

•        Coordinating the QA(Unit, Integration and System) & BA team.

•       Customer related Queries, issues and Resolutions, Requirement Analysis, clarifications.

•       Identify the right solution and applying the same.

•       Code integrity – with the source control.

Primary Key Skills:

·        Total IT experience of at least 5 yrs spanned mainly over Microsoft range of Products and development platforms.

·        Should have executed at least two large scale projects as .NET Lead.

·        Should have at least 2 yrs. of experience as a Lead.

·        Proven record of handling the development right from Requirement Gathering to implementation and Support.

·        Managing the delivery and leading the team through all stages of the Development.

·        Exposure to Deployment, maintenance and support.

Problem solving and troubleshooting.

Good Communication Skills is a must.

Responsibilities:

.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep observing stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Proficient in Word, Excel, Outlook, and power point.

We are looking for a designer with a strong sense of conceptual thinking and well acquainted with digital trends to translate our brand message into distinctive visuals and communicate with our consumers.

• Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms
• Execute our visual strategy and calendar to be deployed across all digital channels
• Work with our copywriter to conceptualize compelling designs that increase the brand’s overall reach, engagement, and conversions to sales
• Work on design collaterals like social media creatives, videos, infographics, blog & web banners, emails, landing pages, etc
• Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone
• Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards

• 5 - 6 years of experience designing digital content and marketing collaterals, with a good portfolio of work
• Has a clean visual design sense with good conceptual, typography, grid, and illustration skills
• Animation and video editing skills will be an added advantage, but not mandatory
• Can work independently and in a team to manage multiple projects and aggressive deadlines
• Ability to work in a fast-paced environment with high volumes
• Exceptional attention-to-detail
• Must be proficient in Adobe Creative Suite
• Understand competitive and best-in-class design practices for digital content

Company description:

We are a startup company based out of Mohali developing mobile and web applications that changes the way people use technology. We live in the realm of rising, ever-evolving technology. From the cassette tape to nanotech skeletons, we've come a long way. Splitting an atom is no big deal  and who'd have thought that we'd talk through airwaves? Change is inevitable, and the tide that brings it.

At Relinns, we breathe tech solutions and embrace innovation with open arms. With over 5 years of experience, we've had phenomenal growth which acts as a testimony to the knowledge we've come to gather over time. We have been fortunate enough to get an opportunity to work with clients such as Apollo Tyres, Khatabook, Shahi Exports, Manchester City Football Club, etc.

We invite you to join us in developing something new and innovative for this world.

• Immense scope for learning and development

• Work with an innovative and fun environment

• Expert in C#, http://asp.net/">ASP.NET MVC, .NET Core 3.1/.Net 5 ,Angular 8 +,Typescript, JavaScript and REST API Services, Entity Framework.
• Solid understanding of object-oriented programming techniques (Inheritance, interfacing, extensions, clean Architecture,Mediatr etc).
• Experience building reusable components and frontend libraries.              
• Ensuring the entire stack is designed and built for speed and scalability
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• UI Technologies (Angular, React, Typescript)
• working with public cloud (Azure)

What do I need to be Eligible for this Role?

• 3+ years of experience in http://asp.net/">ASP.NET and 1+ years of experience in Angular 
• Azure SQL ,Azure Devops
•  Knowledge of containerization technologies such as Docker and Kubernetes is a plus.
• Excellent communication, organizational, and planning skills
• Working experience of Agile development methodologies and of DevOps integration
• Exposure to JIRA or other ALM tools to create a productive, high-quality developmen
• Working experience in swagger for API documentation and TEST UNIT in order to run them before building and release.
• Microservices
• C#, WCF Services, Windows Services, Web API, Entity Framework NET Core 3.1
• Web Services (XML, JSON, REST, SOAP)
• Messaging technologies(Kafka/MQ)
• In-memory databases (Redis)
• Relational databases (SQL server/DB2)