Customer Care Executive

Sales Engineer

Location: Navi Mumbai / Gurugram / Pune

Experience: 3 -6 years

Qualification:

Diploma or Graduation in mechanical field

Work Experience:

3+ years of experience in related industry

Languages : English, Hindi and local language

Job Summary:

We are seeking a motivated and skilled Sales Engineer to join our

team across various regions in the equipment and elevator sector. This role combines technical expertise with strong sales acumen to drive business growth by identifying customer needs, offering tailored solutions, and ensuring the successful implementation of our products. The ideal candidate will possess solid engineering knowledge, exceptional communication skills, and the ability to build

and maintain long-lasting customer relationships.

1. Technical Sales

Develop and execute strategies to achieve sales targets for equipment and elevator systems. Conduct technical presentations and product demonstrations for prospective and existing clients. Provide detailed technical and application advice to customers on equipment and elevator solutions.

2. Customer Engagement

Identify and assess customer needs through site visits, consultations, and discussions. Prepare and deliver proposals, quotations, and technical documentation.

Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and retention.

3. Project Management

Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications and requirements are met.

Collaborate with engineering and installation teams to ensure successful project delivery. Address and resolve technical issues that arise during the sales process or order finalization.

4. Market Analysis

Monitor and analyse market trends, competitor activities, and customer feedback to identify opportunities and threats. Provide insights and recommendations to enhance product offerings and sales strategies.

5. Reporting and Documentation

Maintain records of sales activities, customer interactions, and project status in the CRM system. Prepare regular sales reports, forecasts, and performance metrics for management review.

Skills:

•2-3 years of proven experience as a sales or in a similar role.

•Strong written and verbal communication skills.

•Strong technical knowledge of equipment and elevator systems.

•Excellent communication and presentation skills.

•Time management and ability to meet deadlines

•Strong problem-solving skills and a customer-focused approach.

•Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

•Valid driver’s license and willingness to travel as required.

•Ability to work independently and manage time effectively in a field-based role.

Job Description

Supercharge Your Career as a Senior QA Automation Engineer at Technoidentity!

Are you ready to solve people’s challenges that fuel business growth? At, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 15 years — and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

What’s in it for You?

We are looking for a Senior QA Automation Engineer with strong expertise in Web and Mobile automation, capable of owning end-to-end quality engineering across UI, API, and backend layers. The ideal candidate should be proficient in JavaScript-based automation frameworks, Appium, and Playwright, with a strong focus on E2E testing, scalability, and modern AI-driven QA practices.

What Makes You the Perfect Fit?

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 6–8 years of experience in QA Automation (Web & Mobile)

Core Technical Skills

• Strong programming experience in JavaScript (ES6+)
• Hands-on expertise in:
• Playwright (Web + API Automation)
• Appium (Mobile Automation – iOS & Android)
• Experience in API Testing (REST APIs using Postman / Playwright / custom frameworks)
• Strong knowledge of Database Testing (SQL queries, data validation)
• Working knowledge of Kotlin for mobile debugging/understanding

Automation & Testing Expertise

• Strong experience in End-to-End (E2E) Testing across Web, Mobile, API, and DB layers
• Solid understanding of:
• SDLC & STLC
• Test Planning & Test Design
• Automation Framework Design & Development
• Defect Lifecycle Management
• Experience in:
• Functional, Regression, and Integration Testing
• Cross-browser and cross-platform testing

Web & Mobile Testing

Web Automation

• Cross-browser testing using Playwright
• Responsive UI validation

Mobile Automation

• Native & Hybrid apps (iOS & Android)
• Experience with real devices, emulators, and simulators

Tools & Technologies

• Version Control: Git
• Test Management & Defect Tracking: JIRA, Zoho
• CI/CD Tools: Jenkins / GitHub Actions / Azure DevOps
• Cloud Testing Platforms (Good to have): Sauce Labs / BrowserStack

AI & Modern QA Practices

• Exposure to AI-driven testing tools (self-healing automation, test generation, optimization)
• Understanding of modern test automation trends and intelligent QA practices

Other Skills

• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• Quick Learning & Development mindset
• Ability to work in Agile/Scrum environments
• Mentoring and leadership capabilities

About the team

SecurITe’s mission is to build an Agentic‑AI driven security platform that protects critical infrastructure from modern cyber threats. Our focus is on delivering highly performant, resilient, and intelligent network security systems that help defenders stay ahead of adversaries.

About the Role

We’re looking for a Senior Golang Engineer to spearhead the development of our next-generation cybersecurity AI platform. In this role, you will build and scale robust backend systems to solve complex, high-impact technical challenges.

Why This Role Matters

Cybersecurity is undergoing a fundamental shift. AI is no longer an enhancement—it’s becoming the core engine of how detection, investigation, and response are executed. As our Golang Engineer, you will architect and build the backend systems that make this transformation real. Your work will influence not only the evolution of our platform, but also how an entire industry adapts to and leverages AI‑driven security. This is a chance to solve novel technical challenges while shaping how defenders outpace modern attackers.

What You’ll Do

●    Design and develop scalable backend services and REST APIs using Golang.

●    Architect and maintain microservices-based systems.

●    Perform rigorous debugging and system performance optimization.

●    Integrate services with Opensearch, Elasticsearch, and Sumo APIs.

●    Manage and optimize data interactions with SQL databases.

Impact You’ll Have

●    Build the foundational infrastructure that enables real-time AI-driven threat detection.

●    Ensure the reliability and performance of critical security systems under high-load scenarios.

●    Directly contribute to the resilience of global critical infrastructure by shipping secure and efficient code.

Required Experience

●    4-8+ years of experience in Golang and REST APIs

●    Extensive experience in professional backend software development.

●    Proven track record of designing and deploying distributed systems at scale.

●    Demonstrated experience optimizing performance for data-intensive applications.

●    Proven experience leading or architecting large-scale distributed systems and driving technical strategy.

Required Skills & Qualifications

●    Expertise in Golang development.

●    Deep experience building Backend/REST APIs.

●    Proficiency in Python.

●    Strong understanding of Microservice architecture.

●    Experience with SQL databases.

●    Experience with Opensearch, Elasticsearch, or Sumo APIs.

●    Strong capabilities in debugging and performance optimization.

Nice to Have

●    Knowledge of Identity, Authentication, and Authorization protocols (OAuth, SAML, JWT).

●    Experience working in Linux environments.

The Mindset

●    Problem Solver: You thrive on complex, ambiguous challenges and engineer elegant solutions.

●    Ownership‑Driven: You take initiative, move fast, and deliver outcomes without hand‑holding.

●    Continuous Learner: You stay ahead of the curve in AI, ML, and emerging technologies.

●    Startup DNA: You excel in fast‑moving environments where priorities evolve and impact is immediate.

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Job Title: Golang Developer

Location: Kolkata

Job Type: Full-time

Working Days: 5 Days (Rotational off)

About the Role:

We are seeking a skilled Golang Developer with experience in Golang, Node.js, WebSocket

communication, and API development. In this role, you will work closely with our development

team to design, develop, and maintain high-performance backend systems and real-time

applications.

Key Responsibilities:

 Design, build, and maintain efficient, reusable, and reliable Golang code.

 Develop scalable APIs and microservices.

 Integrate and build real-time communication using WebSocket protocols.

 Collaborate with frontend developers and other team members to establish objectives

and design more functional, cohesive systems.

 Write clean, maintainable, and well-documented code.

 Optimize applications for maximum performance, scalability, and security.

 Participate in code reviews, contribute to team knowledge, and continuously improve

development processes.

 Troubleshoot, debug, and upgrade existing systems.

 Occasionally work with Node.js services and modules when needed.

Required Skills and Qualifications:

 Min 3+ years of experience in backend development with Golang.

 Solid understanding of Node.js and JavaScript/TypeScript.

 Hands-on experience with WebSocket integration and real-time applications.

 Strong knowledge of RESTful APIs, API design principles, and API documentation. Experience with relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).

 Good understanding of concurrent programming and microservices architecture.

 Familiarity with cloud platforms (AWS, GCP, Azure) is a plus.

 Knowledge of containerization tools like Docker and Kubernetes is a plus.

 Strong problem-solving skills, attention to detail, and a proactive attitude.

What you need to have:

Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform. 

We are looking for top-notch, motivated engineers to come join our growing team at IK. 

Who you are

• You have 2 - 7 years experience. 
• You love the buzz of a highly productive and fast moving team. 
• You have a github profile that you want to show off. 
• You love coding and look forward to taking on complex, abstract features. 
• You don't care about front end, backend kinda titles. You like working anywhere in the "stack". 
• You are looking to grow fast with a company that's on a rapid growth path.

What will excite us

• Previous startup experience or experience being part of early teams.
• Experience with the Django & Python universe. 
• Experience with both Relational and NoSQL DBs. 
• Competitive Programming experience. 
• A keen desire to problem solve, brainstorm and debate during the interview. 

What will excite you

• Complete ownership
• Experiment, fail and learn.
• High pedigree, high caliber team. 
• Contribute to every area of our business. Have a real impact with your work. 
• Top of the line compensation.

Our interview process is designed to help you show the best version of yourself. Once your candidature is finalized, we'll send you a short video explaining the interview process.

Look forward to speaking with you soon!