Relationship Manager – Senior Manager/AVP

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

We are looking for a DevOps Engineer with expertise in infrastructure as a code, configuration management, continuous integration, continuous deployment, automated monitoring for big data workloads, large enterprise applications, customer applications, and databases.

You will have hands-on technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. If you love to solve problems using your skills, then join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Automate infrastructure creation using Terraform and AWS CloudFormation.
• Perform application configuration management and enable Infrastructure as Code (IaC) through deployment tools.
• Own and manage the build and release cycle for customer projects.
• Share responsibilities for deploying releases and other operations and maintenance activities.
• Enhance operations infrastructure such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools like Graphite and Grafana.
• Provide operational support for the engineering team and help migrate legacy infrastructure to the cloud.
• Establish and enforce operational best practices.
• Actively participate in hiring culturally aligned engineers and mentoring them in their career growth.
• Collaborate with founders to design team strategy and contribute to long-term technical planning.
• Work across distributed teams (US & India) and collaborate with customer SMEs to ensure business logic alignment.

What are we looking for?

• 4+ years of experience with Terraform for Infrastructure as Code (IaC).
• 4+ years of experience in configuration management and systems engineering, supporting large-scale Agile environments.
• 4+ years of Linux or Windows administration experience.
• 4+ years of working with Git and solid understanding of branching and merging strategies.
• 2+ years of hands-on experience with AWS infrastructure and platform services.
• 2+ years of experience with cloud automation tools such as Ansible or Chef.
• 2+ years of experience with container orchestration tools like Kubernetes (EKS), AWS ECS, and Docker.
• You are proactive and solutions-oriented, with a strong drive to improve reliability and scalability.

You will be preferred if

• Expertise with multiple cloud service providers: AWS, Azure, GCP.
• AWS Certifications: Solutions Architect (Associate/Professional) or DevOps Professional.
• Hands-on experience with data pipelines, big data processing, or machine learning workflows on cloud platforms.

Job Description:

We are looking for an experienced SAP TM Functional Consultant with a minimum of 6 years of relevant experience in SAP Transportation Management. The ideal candidate should be skilled in end-to-end implementation and support of SAP TM modules, including Freight Order management, rate calculation, and logistics integration. Prior experience in handling business process configuration and client interaction is a must.

Responsibilities

· Developing user-facing applications using Vue.js

· Building modular and reusable components and libraries

· Optimizing your application for performance

· Implementing automated testing integrated into development and maintenance workflows

· Staying up to date with all recent developments in the JavaScript and Vue.js space

· Keeping an eye on security updates and issues found with Vue.js and all project dependencies

· Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

What we need in you?

· Highly proficient with the JavaScript language and its modern ES6+ syntax and features

· Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM

· Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js

· Good understanding of HTML5 and CSS3, including

· Understanding of server-side rendering and its benefits and use cases

· Knowledge of functional programming and object-oriented programming paradigms

· Ability to write efficient, secure, well-documented, and clean JavaScript code

· Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha

· Proficiency with modern development tools, like Babel, Webpack, and Git

· Experience with both consuming and designing RESTful APIs

• Ensure successful implementation of the new merchant with the goal to increase the number of company Digital ambassadors within the industry.
• Work closely with the merchant and the various CPD teams to guarantee a high-quality project delivery.
• Develop and execute an appropriate implementation plan for on-boarding, testing, and launch
• Configure the Product suite contracted by the merchant.
• Provide training to a select group of the merchant’s staff.
• Document key learning’s and collaborates with Solution and Technical engineers to streamline the integration and onboarding process
• Ensure transition the configured client to the internal Service Desk team and mentor its staff so they can provide full support to the client.
• Analyze and produce statistics and management reports for the leadership team

Education, skills, and experience

• Hands-on experience (1-5 years) and understanding of the eCommerce payment ecosystem and various roles/players (Payment Service Providers, payment schemes, etc.).
• Excellent communication skills whereby fluent English (written and oral) is a must.
• Coordination of end-to-end technical implementation of e-commerce payment products
• Expertise in credit card and international alternative payment solutions
• Expertise in PCI compliance and latest card schemes mandates
• Ability to manage simultaneously multiple projects and client relationships
• Knowledge of Internet and payments API related technologies including JSON, XML, HTML, CSS, and JavaScript
• Strong SQL knowledge
• Former experience in programming tools, including .NET and Java

• Experience in Microsoft ASP, C#, SQL server, and github.
• Experience with software design and development in a test-driven environment.
• Experience with databases.
• Ability to learn new languages and technologies.
• Good communication skills.

About US

 We (Swific Technology Pvt. Ltd.) are a young & dynamic start-up, backed up by top Angel Investors in the country. Our product, https://play.google.com/store/apps/details?id=com.swific.registerbook">Register Book is a simple, effective and user-friendly solution for small businesses, and individuals who want the ease of creating tabular notes/documents on their phone and in their preferred language. We currently support Hindi, Gujrati, Marathi, Telugu, Tamil, Bengali, or English.

We are a rapidly growing software product company with a lean team, doing high quality work building for the millions of Indians coming online on mobile and looking to use productivity tools to enhance their activities and business. The company is well funded by reputed blue chip investors and is growing fast. We promote a remote work culture where each team member has control over how and where they wish to work. We offer a flat and transparent work culture where you are encouraged to communicate openly and share opinions irrespective of your role or designation. We follow a 5 day workweek. 

Post covid, we might open an office in Mumbai as a primary location however, all the team members can still choose to work from home. 

Why Join us?

• Growth - Registerbook is growing rapidly and building a category leader in a new software product segment and therefore there will be plenty of learning opportunities and ability to do cutting edge work. 
• Scope - The marketing team is getting set up and being part of the first few members is a golden opportunity to catapult your career growth
• Passion - Opportunity to work with colleagues with a new and innovative way of thinking, positive energy and excitement.
• Job variety - Working with us you will never face a dull, boring routine as every day brings new challenges and opportunities.
• Our Culture - We value diversity and hire to enrich our teams with new ideas and perspectives. We are an equal opportunity employer and don’t discriminate based on religion, caste, colour or gender. We offer a flat and transparent work culture where you are encouraged to communicate openly and share opinions irrespective of your role or designation.
• Remote Work - We promote remote work and you would be free to work from anywhere you want.
• Compensation - We are well funded and will match the industry best compensation.

Responsibilities:

• Work closely with the product team to identify research questions.
• Plan and conduct interviews, user surveys, card sorting, and usability tests to understand user needs and find relevant solutions
• Help define and refine user personas.
• Present and communicate insights in order to help shape long-term product strategy.
• Create use cases and flow diagrams, and define information hierarchies.
• Write compelling, user-friendly copy that guides the user and embodies the voice of the brand.
• Design and prototype elegant interactive solutions.
• Work within brand guidelines to create layouts that reinforce a brand's style or voice through its visual touchpoints.
• Collaborate with front-end developers to translate design appropriately.
• Provide support by participating in creative decision-making.

Requirements:

• Understanding of interaction design principles.
• A user-centric mindset.
• Attention to detail.
• Creative & analytical problem-solving approach, articulative, and rational.
• Ability to work in a fast-paced, hyper-collaborative work environment with grace. And someone who wants to make great products
• 3 to 4 years of experience as a UI-UX Designer or a similar role.
• Bachelor's, associate's, or relevant program degree in design or art-related field.
• Portfolio of high-quality work and project samples.
• Mastery of foundational design concepts and visual principles, especially for the digital world.
• Up-to-date knowledge of design/CAD software like Adobe XD, InVision, Sketch/Illustrator/Affinity, Photoshop, Figma, etc.

***Immediate Joiners are preferable ***