Relationship Manager – Senior Manager/AVP

Required Skills and Experience:

• 5 - 11 years of experience in front-end development, with a strong focus on React.js.
• Proven experience with React.js and related technologies (e.g., Redux, React Router, Hooks, Context API).
• Strong proficiency in JavaScript, HTML5, CSS3, and modern front-end build tools (e.g., Webpack, Babel, etc.).
• Hands-on experience with RESTful APIs, Server Sent Events, WebSocket's
• Hand’s on experience with web components, micro frontends
• Deep understanding of browser apis like history, intersection observer, event handling, virtual panes, drag and drop etc
• Ability to work on a complex and fast moving code base.
• Familiarity with TypeScript and its integration with React applications.
• Strong problem-solving skills and attention to detail.

Job Description:

We are seeking a highly skilled and motivated GRC Consultant to play a pivotal role in

delivering projects for the implementation of the Governance, Risk, and Compliance framework.

The ideal candidate will take ownership of risk management, compliance monitoring, and

contribute to strategic enhancements for clients.

Key Responsibilities:

● Take a lead role in the ongoing development and enhancement of the GRC

framework.

● Drive the implementation of policies and procedures as required by various

information security/privacy/data security frameworks.

● Implement frameworks such as ISO 27001, ISO 22301, etc., and achieve client

certification.

Risk Management:

● Lead the identification, assessment, and management of risks across diverse

business units.

● Conduct thorough risk assessments and provide strategic recommendations.

● Understand compliance requirements with laws and regulations concerning

information security and privacy.

Training and Leadership:

● Conduct training and awareness sessions for end users and client SPOCs on

information and cybersecurity requirements.

Qualifications:

● Bachelor’s degree in IT or a related field.

● Excellent communication and leadership abilities.

● Candidates with a cybersecurity background only.

● Minimum 2 yrs experience in cybersecurity

• emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.

Roles & Responsibilities

• Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
• The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
• The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
• The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
• The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
• The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
• The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
• The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
• Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
• The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
• The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.

REQUIRE TRAVEL EXECUTIVE

SKILLS- RESERVATION, TICKETING, PACKAGES

GENDER- MALE

EDUCATION- GRADUATE

EXPERIENCE- 3 YEARS

LOCATION- PITAMPURA, DELHI/Mumbai

SALARY –UPTO 40K

Responsibilities:

• Work on design and develop scalable solutions using efficient Design Patterns
• Adept in handling Non-functional requirements (performance etc.)
• Excellent aesthetic capability with UX designing and development experience
• Have a good understanding of all aspects of the application like rendering big datasets, fetching data using and authentication.
• Identify improvement areas within the application and work to implement the same
• Flexibility in adapting to team requirements

Requirements:

• Comprehensive knowledge of UX and responsive UI design with an emphasis on intuitive design
• Ability to write cross-browser and standards-compliant code that meets flexibility, scalability, and performance requirements
• Highly skilled at front-end engineering using a client-side technology stack including AngularJS, JQuery, HTML, CSS
• 5+ experience in Angular developing responsive Single Page application
• Experience working with REST API
• Experience working with JSON
• Experience with SVN/Git, Node.JS
• Knowledge of Agile and/or SCRUM methodologies
• Dedicated, self-driven and willing to take responsibility and ownership of the application
• Strong Problem identifying and solving ability and excellent communication skills

Job Type: Full Time, Onsite

1) Determine client needs and expectations and participate in the development of the overall client service plan. Analyse, develop, and implement information security programs, including organizational design and key processes for our clients as per plans

2)Design and develop cyber security strategies and programs for large and complex organizations

3)Define and implement cyber risk management structures, governance models, organizational transformations in the areas of cyber security

4)Develop security policies, processes, procedures. Map controls and compliance requirements. Responsible for risk assessments, gap analysis (against standards and benchmarks), risk mitigation strategy development.

4)Roll out the GRC Cybersecurity controls framework while balancing the approach with end user experience and compliance

5)Develop and tailor approaches, methods and tools to support clients cyber risk programs and initiatives

6)Provide strategic and operational advice in the areas of safeguarding critical information. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations. 7)Evaluate, implement and operationalize security controls, define metrics for measure performance and establish a framework for continuous monitoring and improvement and Play substantive role in internal and external client relationship and communication

8)Interact with CxOs to define the roadmap for GRC strategy.

9Help build Cyber Transformation practice by getting involved in areas beyond engagement delivery such as pre-sales, RFP response, solution designing, competency development and Go to market strategies

10)Create or help create though leadership content in the emerging areas of Cyber Strategy and Risk Transformation .

Immediate Joiners

About Company: Spica Systems (https://spicasys.com )

Spica Systems is a Silicon Valley based start-up, established in 2019 and are recognized as experts in building products and providing R& DandSoftware Development services in wide range of leading-edge technologies such as LTE, 5G, Cloud Services (Public -AWS, AZURE, GCP, Private -Openstack) and Kubernetes. Ithasa highly scalable and secured 5G Packet Core Network, orchestrated by ML powered Kubernetes platform, which can be deployed in various multi cloud modealong with a test tool. Headquartered in San Jose, California, we have our R& D centre in Sector V, Salt Lake Kolkata.

• Looking for a Software developer who will work on the product's Web UI side
• Hands on and working experience with React JS
• Experience in WebUI using Javascript technology.
• Experience: 2-4 years of React development in a team environment
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Redux.
• Experience with user interface design. Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.

Education: Bachelors/Masters in Computer Science, IT or Mathematics or Engineering

Traits: Quick learner, open minded, willing to learn