Cutshort logo
ICICI Lombard General Insurance Company Limited logo
Customer Relationship Manager
Customer Relationship Manager
ICICI Lombard General Insurance Company Limited's logo

Customer Relationship Manager

Agency job
0.6 - 3 yrs
₹1.7L - ₹3.6L / yr
Navi Mumbai
Skills
Customer Relationship Management (CRM)
Telesales

Job Title: Customer Relationship Manager

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: Mid-Level (1–5 Years Preferred)

Employment Type: Full-Time


About ICICI Lombard:

ICICI Lombard is one of India's most trusted private sector general insurance companies, known for delivering innovative and customer-centric insurance solutions. Our mission is to protect what matters most with integrity, responsiveness, and a passion for service excellence.


Role Summary:

We are seeking a highly motivated and customer-oriented Customer Relationship Manager to join our team. In this role, you will be responsible for developing long-term relationships with customers, ensuring high levels of client satisfaction, and contributing to business growth through excellent service, cross-selling, and retention strategies.


Key Responsibilities:

Build and maintain strong, long-lasting customer relationships through regular interactions.

Act as a primary point of contact for assigned clients, ensuring top-tier service delivery.

Understand customer needs to recommend tailored insurance solutions.

Handle and resolve customer issues, complaints, and service requests efficiently.

Coordinate with internal departments (sales, underwriting, claims, etc.) to resolve client concerns.

Promote product offerings and suggest suitable add-ons or renewals based on profiles.

Maintain up-to-date knowledge of products, services, regulations, and industry trends.

Ensure customer satisfaction targets and relationship metrics are met or exceeded.


Required Skills and Qualifications:

-2–5 years of experience in customer relationship management, preferably in the insurance or BFSI sector.

-Strong interpersonal and communication skills.

-Ability to manage multiple clients/accounts effectively.

-Familiarity with CRM tools and customer engagement strategies.

-Problem-solving mindset with a customer-first approach.

-Graduate degree in any discipline. PG in Marketing/Finance is a plus.


Preferred Skills:

-Experience in general insurance or financial products.

-Fluency in English, Hindi, and regional languages.

-Strong negotiation skills and a proactive attitude.


Work Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: Rotational Shifts

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About ICICI Lombard General Insurance Company Limited

Founded :
2001
Type :
Services
Size
Stage

About

At ICICI Lombard, customer centricity is the cornerstone of our culture. Stretching ourselves and going beyond the ordinary, for the satisfaction and smiles of our customers, is deeply embedded in our DNA. Whether our customers face an untoward incident due to the unpredictability of nature, suffer losses due to accidents or face medical challenges, we remain committed to be at their side and serve them in their hard times. The 2015 Chennai floods affected the lives of hundreds of people and caused widespread damage. In the face of such unexpected events, our team continues to work towards our goals without losing focus. Reaching out and reassuring customers by going the extra mile, reinstating normalcy as fast as possible, we remained steadfast in reducing emotional trauma and the impact of loss. Fast, fair and friendly as always, we put our customers’ needs above all. Our value proposition is driven by a promise to be the best partner for our customers. Simply put, it means providing unmatched services. This deep and unceasing commitment to our customers guides us to do things right, every time. It inspires us to evolve our services every day, from small modifications to major changes. For us, customer satisfaction is a promise to be lived every day, because our customers’ peace of mind is our greatest reward.
Read more

Company social profiles

linkedintwitterfacebook

Similar jobs

Indian Healthcare Company
Indian Healthcare Company
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
5 - 10 yrs
₹20L - ₹30L / yr
Recruitment/Talent Acquisition
Recruitment
Recruitment management
Databases
Stakeholder management

Responsibilities:

· Responsible for Technology hiring across levels and manage a team of recruiters

· Responsible for end to end Talent Acquisition including planning and strategizing for deliverables, sourcing and attracting candidates through various active and passive channels; candidate engagement; stakeholder management; reporting; database management etc.

· High end ownership of the deliverables.

· Focus on priorities, drive & deliver successfully.

· Maintain effective communication with the hiring managers and candidates.

· Build influential candidate relationships throughout the process.

· Follow and practice latest recruitment trends and strategies.

· Build and maintain network of potential candidates through proactive market research and networking.

· Proactively resolve bottle necks.

· Prepare and submit timely progress reports to various stakeholders.

· Involve in various initiatives for process improvement and talent branding

 

What are we looking for?

 

· Proven 5 -10 years of experience in technical recruitment with excellence in hiring across levels, stakeholder management, database management, reporting etc

· Ability to manage a team of recruiters and sourcers

· Expertise in stakeholder management and leading an entire unit of hiring independently

· Possess the ability to assess candidates against profiles and the culture

· Strong understanding about engineering and product requisitions

· Demonstrated ability to manage competing priorities and work under tight timelines

· Excellent communication and interpersonal skills

· Impeccable multitasking and organizational skills

· Always pushing the limits

· Excellent relationship building and analytical skills

· Knowledge of latest recruitment trends and practices

· Proven skills in attracting candidates through various social media channels

· Detailed oriented, organized, discrete and dedicated professional

Read more
Global Media Agency
Global Media Agency
Agency job
via Merito by Merito Talent
Delhi
2 - 6 yrs
₹10L - ₹12L / yr
"Campaign Manager"
Online advertising management
DSP
"Performance Marketing"
Performance Marketing
+1 more

About us :-

Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.

About our Client :-

 

Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.

About the role :-

As a member of the programmatic team, you will help execute the tactical planning, setup and activation of programmatically purchased media campaigns across one or more countries via demand-side-platform (DSP). Campaign objectives can range from Branding (e.g. awareness, consideration, intent) to Direct Response (e.g. usage, acquisition, ROAS) and will leverage a combination of real-time and guaranteed buying across both open exchange and/or direct publishers as needed.

Role responsibilities include but are not limited to :-

• Directly supports 1-2 markets/accounts

• Able to own up to 2 campaigns E2E at any one time while assisting on others as needed

• ~80% time allocated to individual campaign assignments, ~20% time allocated to non-campaign specific work (e.g. team projects)

• Supports/owns delivery of programmatic media plans, wrap-ups, and milestone outputs utilizing established best practices against client comm strat according to timelines

• Able to launch (or assist in launching) campaigns on time/does not contribute to gating issues, in compliance with platform (DSP/DMP) best practices (naming conventions, IO/LI structure, frequency settings, prebid, etc)

• Consistently delivers on daily/weekly tasks for all assigned campaigns (daily pacing, weekly client facing reports, data integrity, etc)

• Meets campaign objectives by EOQ (KPIs, 65% Viewability, 95% Pacing), and/or flags potential pacing issues in a timely manner

• Confident and steady in optimization and improvement of campaign performance (not just delivery).

• Intermediate knowledge of media planning fundamentals e.g. reach, frequency, channels, formats

• Intermediate knowledge of tactical essentials such as inventory and data sources

• Excellent tracking of sub-campaign level details including but not limited to pacing, performance, etc.

• Good knowledge of adjacent and/or connected disciplines including Data Strategy, Analytics, AdOps and Experience

• Good knowledge of the programmatic/ad-tech ecosystem (publishers, data, platform, etc.)

• Good grasp of overall campaign lifecycle and the role programmatic plays within it

• Good project and time manager who demonstrates ability to multi-task between multiple projects/deliverables

• Communicates planning successes, failures, and escalations to line manager in a timely manner

• Able to prioritize tasks with minimal oversight from manager (able to discern cost/benefit to decide priorities independently).

A bit about yourself :-
Required

• A minimum 3.0 GPA from a top-tier university or equivalent

• 2-4 years work experience on the programmatic/ad-tech buy-side (e.g. agency, trading desk, DSP company)

• Good proficiency planning and deploying campaigns using enterprise level DSPs (e.g. DV360, The Trade Desk, MediaMath)

• Experience planning and executing campaigns delivering against both Brand and Direct Response objectives

• Experience deploying campaigns across multiple environments/devices via both direct and open buying leveraging audience and/or contextual data as needed

• High attention to detail, and good organizational skills, with an understanding of optimization levers & testing approaches across programmatic platforms

• Highly developed interpersonal and relationship management skills

• Strong analytical skills and a natural affinity for numbers is key; You must be able to analyze raw data, draw insights and develop actionable recommendations as needed

• Proficiency in Excel (pivot tables, Vlookups, etc)

• Demonstrable interest in programmatic/ad/mar-tech with knowledge on the current state industry

• A passion for everything digital, with an active interest and understanding of digital marketing/advertising industry trends.

Desirable

• Google stack experience

• Exposure to Data Management Platforms (DMPs) or equivalent data organisation/deployment tool/platform

• Exposure to feed-based creative setups using Creative Management Platforms (CMPs)

• Exposure to data science teams and campaign analytics fundamentals (e.g. control/exposed segmentation, survey and panel based measurement, regression analysis)

• Experience with Google Analytics (plus certification)

• Experience with running campaigns across multiple countries / languages

• Familiarity with industry-relevant programming languages (e.g. HTML, Javascript, SQL, Python, R)

 

Read more
LMTEQ
Thainayagi S
Posted by Thainayagi S
Remote only
5 - 10 yrs
₹10L - ₹20L / yr
"HR Case Management"
"Employee central"
"Life cycle events"
"Servicenow HRSD"

Design and Develop OOTB and custom application on ServiceNow platform


with primary focus on HRSD development

 Responsible for design and architect of HRSD application like HR case

management, Enterprise On-boarding , HR integrations, Employee centre ,

HR taxonomy(etc.

 Work closely with the user experience and platform team to create and

enhance HRSD Employee portal and mobile application.

 The developer will be involved in developing and maintaining Processes on

ServiceNow platform and will need excellent knowledge of Service Portal

setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc.

 Testing of new and existing functionality

 Documentation of new and existing process

 Training of end users


Experience and Skills

Required


 About 4-7 years of experience in developing application using ServiceNow

platform Development & administration )

 Expertise with ServiceNow Human Resource Service Delivery application

in the area of HR case management , HR lifecycle events(On-boarding ,

offboarding etc etc), Employee Centre.

 Extensive experience creating custom Widget using html, CSS, bootstrap ,

AngularJS etc

 Experience with Now mobile app.

 Experience in extensive cross-browser testing and support.

 Hands on ServiceNow integration experience using Web Service, SOAP

/REST.

 Practical experience of servicenow integration with ERP systems like Oracle

Cloud

 An appreciation of supporting production systems and end users.

 Passion to work in Enterprise Applications area.

 Exceptional problem-solving skills, strong analytical & debugging skills.

 Understanding of software development processes


Page 2 of 2


Nice to Have :

 ServiceNow certified HR Implementation Specialist

 Experience with other ServiceNow applications like ITSM , SAM, Now

Platform.

 Adherence to agile development methods like SCRUM

Read more
Remote only
5 - 8 yrs
₹10L - ₹15L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+6 more

In this position, you will play a pivotal role in collaborating with our CFO, CTO, and our dedicated technical team to craft and develop cutting-edge AI-based products.


Role and Responsibilities:


- Develop and maintain Python-based software applications.

- Design and work with databases using SQL.

- Use Django, Streamlit, and front-end frameworks like Node.js and Svelte for web development.

- Create interactive data visualizations with charting libraries.

- Collaborate on scalable architecture and experimental tech. - Work with AI/ML frameworks and data analytics.

- Utilize Git, DevOps basics, and JIRA for project management. Skills and Qualifications:

- Strong Python programming


skills.


- Proficiency in OOP and SQL.

- Experience with Django, Streamlit, Node.js, and Svelte.

- Familiarity with charting libraries.

- Knowledge of AI/ML frameworks.

- Basic Git and DevOps understanding.

- Effective communication and teamwork.


Company details: We are a team of Enterprise Transformation Experts who deliver radically transforming products, solutions, and consultation services to businesses of any size. Our exceptional team of diverse and passionate individuals is united by a common mission to democratize the transformative power of AI.


Website: Blue Hex Software – AI | CRM | CXM & DATA ANALYTICS

Read more
Jain Steel Tube Co
Jenil Shah
Posted by Jenil Shah
Mumbai
1 - 100 yrs
₹2L - ₹5L / yr
Field Sales
Industrial Design
Communication Skills
Sales of industrial equipment. Compensation shall be in terms of fixed salary and commission
Read more
It is a Fintech company in Bangalore
It is a Fintech company in Bangalore
Agency job
via Zyvka Global Services by Shraddha Jain
Bengaluru (Bangalore)
2 - 4 yrs
₹5L - ₹10L / yr
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconHTML/CSS
skill iconJavascript
TypeScript
Responsibilities:
• Work with designers to translate the designs to pixel perfect, cross platform, responsive UI.
• Follow coding standards, code reviews etc.
• Follow release cycles and commitment to deadlines.
• Collaborate with the team and communicate effectively.
• Ability to work in a fast-paced startup.

Desired Skills & Experience:
✓ BE/BTech in Computer Science or related technical discipline
✓ Mastery of standard front-end technologies like modern HTML, CSS, JavaScript/Typescript
(Angular 8+), REST, and JSON
✓ Deep understanding of front-end architecture and data-driven development
✓ Ability to work with designers to develop dynamic user experiences.
✓ Good Analytical and Problem-solving skills
✓ Knowledge of source control tools, preferably GIT
✓ Familiar with Agile methodologies
Read more
Pointorgn Technologies India
Bengaluru (Bangalore)
2 - 4 yrs
₹5L - ₹8L / yr
Unity 3D
Unreal Engine
Game development
Unity
skill iconC++
+1 more
We are looking for passionate, talented, and motivated developers to join our team and help deliver high-quality technical solutions. If you’re excited about working on the newest
technologies and delivering value with a sense of ownership, then you should join us.

What you do:
● Design, build and maintain efficient, reusable, robust and reliable code.
● Work closely with art and design leads to ensure that UI meets aesthetic and functional
requirements.
● Attend every detail, especially with regard to compliance, layout, and design.
● Architecting, planning, and implementing new UI systems.
● Optimizing and fixing bugs in existing UI systems.
● Contributing ideas toward all aspects of the game’s production and development.
● Work closely with artists, designers, and other programmers on cutting-edge features
that support player experiences across the team.

What you have:
● Minimum of 2 years experience in Game Development.
● Exceptional C++ programming skills.
● Decent experience in Unreal Engine, Unity or Unity3D development.
● Experience developing UI features for games across multiple platforms.
● Knowledge of networking, rendering, and other systems impacting quality and
performance.
● General experience with web services.
● Passion for games and great user experiences.
● Fair knowledge on Augmented and Virtual Reality.
● Go-getter, keen to learn and ability to adapt to changing technology environments.
● Critical thinker and problem-solving skills.
● Good communication, a great team player & excellent time-management skills
Read more
Marketonix
at Marketonix
1 recruiter
Manasi j
Posted by Manasi j
Bengaluru (Bangalore)
3 - 7 yrs
₹2L - ₹6L / yr
skill iconHTML/CSS
skill iconAngularJS (1.x)
skill iconJavascript
User Interface (UI) Design
TypeScript
Requirement : UI Developer – TypeScript & Angular
Job Description
We are looking for an Angular Developer who is responsible to implement a complete user interface in the
form of a mobile and desktop web app, with a focus on performance. The main duties include creating
modules and components and coupling them together into a functional app. The selected person will
work in a team with the back-end developer and communicate with the API using standard methods. A
thorough understanding of all the components of our platform and infrastructure is required.
Tech Required:
Mandatory Skills : JavaScript, TypeScript, HTML5, Angular
Optional Skills : Jasmine & Karma
Responsibilities
• Deep knowledge of Angular practices and commonly used modules based on extensive work
experience
• Creating self-contained, reusable, and testable modules and components (ES6 standard)
• Documenting the code inline using JSDoc, CompDoc or other conventions
• Writing extensive unit tests using automated TDD tasks with Jasmine and Karma
• Creating end-2-end test suites for all components, and running them with Protractor (or a well-reasoned
alternative)
• Creating configuration, build, and test scripts for Continuous Integration environments
• Creating custom, general use modules and components which extends the elements and modules of
core Angular
• Experience with consuming RESTful services
Experience: 2 Years
Location: Bangalore
Qualification: Any
Package: Upto 6 Lakhs
Read more
AA Manpower Solutions
AA Manpower Solutions
Agency job
via AA MANPOWER SOLUTIONS by Sownthar Pandiyan
Chennai
0 - 3 yrs
₹1L - ₹2L / yr
AutoCAD
CATIA
MS-Office
MS-Excel

 

Greetings from “AA Manpower Solutions” 

Job Summary:
          We are looking for Candidates the Production and Quality Engineers the Manufacturing Company.Production Engineers have an extensive knowledge and expertise about the Manufacturing and Production process Immediate jobs in Chennai.
Job Duties and Responsibilities:

  • Develop process improvements to effectively utilize equipment and materials to maximize production.

 

  • Establish safety procedures and environmental regulations for employees.

 

  • Develop and establish quality procedures and systems for inspecting plans, quality trends, statistical plan price estimates and technical quality proposal plans.

 

Designation:

          GET (Graduate Engineering Trainee) and NEEM, On Role


Year Of Passing:

           2017,2018,2019

Experience:

           0 - 3yr.

Salary:

           12k to 15k


Nature of Job:

            Production,Quality and Maintenance Engineering

Benifits:

  • PF & ESI
  • Free Food & Transport

Interview Date: start to (04th November)


Last date to apply: (30th November)   Sunday Holiday


Contact:
      Pandiyan(HR)  

Read more
MINDMASTER TECHNOLOGIES
Dipin Chandran
Posted by Dipin Chandran
Coimbatore
2 - 11 yrs
₹2L - ₹4L / yr
Field Sales
Business Development
Sales
Telesales
Channel Sales
+1 more
ob Responsibilities: 1. Managing sales team to drive revenue growth. 2. Training and motivating the team to achieve daily, weekly, monthly targets. 3. Develop and manage efficient agency channel sales. 4. Develop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales team. 5. Collecting customer and market feedback and reporting the same to the reporting authority 6. Monitoring sales team performance, analysing sales data, periodical forecasting and reporting to Regional Sales Heads. Competencies and Skills Required: Team management and sales target achievement are the important responsibilities of an Area Manager. 1. Good communication skills. 2. Ability to manage teams. 3. Strong interpersonal skills. 4. Ability to meet targets. 5. Problem solving skills. 6. Technology Savvy. 7. Fair understanding about Agency Sales. Qualification: Any Graduate with Sales & Man Management experience of at least 8-10 years. Preferred MBA (Sales/Marketing). Knowledge about the local geography & market assigned to the candidate. Targeted Companies: FMCG Companies, Life Insurance-Agency Sales, General Insurance-Agency Sales Telecom Companies Job Type: Full-time Send Cv to Dipin.Chandran piuglobal.co.in
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos