
Job Title: Customer Relationship Manager
Company: ICICI Lombard
Industry: Insurance
Location: Navi Mumbai
Experience Level: Mid-Level (1–5 Years Preferred)
Employment Type: Full-Time
About ICICI Lombard:
ICICI Lombard is one of India's most trusted private sector general insurance companies, known for delivering innovative and customer-centric insurance solutions. Our mission is to protect what matters most with integrity, responsiveness, and a passion for service excellence.
Role Summary:
We are seeking a highly motivated and customer-oriented Customer Relationship Manager to join our team. In this role, you will be responsible for developing long-term relationships with customers, ensuring high levels of client satisfaction, and contributing to business growth through excellent service, cross-selling, and retention strategies.
Key Responsibilities:
Build and maintain strong, long-lasting customer relationships through regular interactions.
Act as a primary point of contact for assigned clients, ensuring top-tier service delivery.
Understand customer needs to recommend tailored insurance solutions.
Handle and resolve customer issues, complaints, and service requests efficiently.
Coordinate with internal departments (sales, underwriting, claims, etc.) to resolve client concerns.
Promote product offerings and suggest suitable add-ons or renewals based on profiles.
Maintain up-to-date knowledge of products, services, regulations, and industry trends.
Ensure customer satisfaction targets and relationship metrics are met or exceeded.
Required Skills and Qualifications:
-2–5 years of experience in customer relationship management, preferably in the insurance or BFSI sector.
-Strong interpersonal and communication skills.
-Ability to manage multiple clients/accounts effectively.
-Familiarity with CRM tools and customer engagement strategies.
-Problem-solving mindset with a customer-first approach.
-Graduate degree in any discipline. PG in Marketing/Finance is a plus.
Preferred Skills:
-Experience in general insurance or financial products.
-Fluency in English, Hindi, and regional languages.
-Strong negotiation skills and a proactive attitude.
Work Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705
Shift Timing: Rotational Shifts

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Position Overview
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Pranam. We wish you good health and best wishes. Please apply only if you have a professional experience for more than 1 year.
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Responsibilities
- 2-5 years experience.
- Experience with user interface design, database structures and statistical analyses.
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- Good organisational skills.
- Excellent written and verbal communication.
- Ability to work as part of a team
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- Bachelor's degree or equivalent experience in Computer Science or related field
- Development experience with programming languages
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About the Company - Bandhoo's mission is to help increase income opportunities for construction Workers and Contractors.
India has nearly 70 million construction workers - masons, painters, welders, electricians, plumbers, crane operators, JCB operators, bar benders - doing short gigs across a wide spectrum of projects. Many sectors use them - Real Estate, Factory construction, Power Plants, Infrastructure, etc. More than 30% of these workers are migrant and nomadic.
Bandhoo's mission is to help make this labour market transparent and efficient, thereby helping Contractors find workers more easily, and workers find jobs more conveniently. This venture has the potential to deliver significant social impact and that remains a driving motivation for the Bandhoo team.
Job Description
Who are we looking for?
A senior level Java-J2EEE lead to manage a critical project for one of the biggest clients in banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications.
We are looking for people from the trading background
Technical Skills:
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- Strong hands-on experience in Spring, Core Java specifically on multi-threading, concurrency, memory management process, and fair understanding on network communication & protocols.
- experience working in software development on low-latency and high performing systems
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Process Skills:
- Experience in analyzing requirements and develop software as per project defined software process
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Behavioral Skills:
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Certification:
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Experienced in a tech support role in managing Android, iOS or Windows devices
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Experience on mobile device platforms (Android, iOS, Windows or Mac)
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
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Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
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Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
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Skills :
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Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills
Directives, Controllers, Services
● 1+ years Experience with ASP.NET, AngularJS
● Strong knowledge of ASP.NET/C#/MVC
● Strong understanding of object-oriented programming
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Qualifications
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