Customer Success Associate

Skill Sets:

• Expertise in ML/DL, model lifecycle management, and MLOps (MLflow, Kubeflow)
• Proficiency in Python, TensorFlow, PyTorch, Scikit-learn, and Hugging Face models
• Strong experience in NLP, fine-tuning transformer models, and dataset preparation
• Hands-on with cloud platforms (AWS, GCP, Azure) and scalable ML deployment (Sagemaker, Vertex AI)
• Experience in containerization (Docker, Kubernetes) and CI/CD pipelines
• Knowledge of distributed computing (Spark, Ray), vector databases (FAISS, Milvus), and model optimization (quantization, pruning)
• Familiarity with model evaluation, hyperparameter tuning, and model monitoring for drift detection

Roles and Responsibilities:

• Design and implement end-to-end ML pipelines from data ingestion to production
• Develop, fine-tune, and optimize ML models, ensuring high performance and scalability
• Compare and evaluate models using key metrics (F1-score, AUC-ROC, BLEU etc)
• Automate model retraining, monitoring, and drift detection
• Collaborate with engineering teams for seamless ML integration
• Mentor junior team members and enforce best practices

KEY RESPONSIBILITIES:

Sales function:

* Acquisition of New Clients

* Responsible for business development for General Insurance products including Mediclaim, Asset, Fire, Liability, Engineering, Marine, etc.

* Create and execute strategies to explore new potential markets and retain existing clients.

* Driving Sales team for Initial contact for Enquiries / RFQ/Mandate Letters.

* Giving a clear understanding of the pricing and features of the product and their impact on profitability.

Relationship management

* Handling corporate customers and maintaining excellent relationships with them.

* Leveraging on the relationship with corporate and focusing on closures.

* Liaisoning with insurers and TPA to provide better services and quotes to clients.

Other Functions:

* Coordinating with HR & Finance for Corporate Data.

* Administering guidelines in terms of documentation while policy issuance and claims servicing

* Tracking of competitor activities to understand the market trends and take proactive actions.

* Analyzing their risk portfolio, suggesting ways forward to mitigate losses and maintain a healthy bottom line.

Personal Skills

* At least 3-10 years of experience in B2B sales and customer-facing role

* Very strong written and verbal communication

* High customer empathy

* Strong problem solver,

* Ability to work with cross-functional teams to resolve issues

. Experience in outbound prospecting, cold calling, and managing sales pipeline

* Previous experience mainly in hunting, new client acquisition, and sales closures

* Experience having sold to Founders, CHROs & CFOs is a plus

* Consistently meeting assigned sales targets

* Strong spoken and written communication skills in English

Position Title: Sr. Manager/Manager Designs – Power Evacuation

Experience: 14 To 20 Years

Industry Type: Renewable Energy

Key Skills: AutoCAD, ETAP, Power World

Job Objectives:

• Lead the design of efficient power evacuation systems to integrate solar power plants with the national or regional grid.
• Design the layout of transmission lines, substations, step-up transformers, and switchgear for large-scale solar projects.
• Perform load flow studies, short circuit studies, and other electrical analyses to ensure the robustness of evacuation systems.
• Lead the planning, design, and implementation of power evacuation systems, ensuring they are aligned with project timelines, budgets, and specifications.
• Coordinate with external consultants, EPC contractors, and vendors to ensure seamless execution of the power evacuation systems.
• Ensure that all evacuation designs are compliant with local, national, and international standards (such as IEC, IEEE).
• Lead and mentor a team of engineers and technical specialists.
• Work closely with project managers, regulatory bodies, and other stakeholders to ensure project alignment and timely execution.

We are looking for a solid firmware testing professional who can intuitively develop test plans and test tools as needed.

This individual will be accountable for driving day-to-day execution and must be able to understand the existing system and its implementation, then architect test strategy and tools to ensure solid deliverables for external customers.

Design and drive integration and test effort Work with system/software/hardware engineers to understand system requirements and limitations to see through what needs to be tested. Prioritize test effort and development as our deliverable plans may be adjusted Proactively learn our system design and implementation to drive test effort along with each milestone.

Required Skills:

Proven experience in test-in-loop development (SIL, HIL).

Proficiency with VISA instrument drivers.

Hands-on experience with lab equipment, especially Mixed Domain Oscilloscopes (MDO).

Strong expertise in embedded systems, including hardware and software components.

Proficiency in Python for scripting and automation of test processes.

Familiarity with Jenkins or other CI/CD frameworks (Azure preferred).

Experience with source control systems, particularly GIT.

General experience in writing and debugging tests.

Background in networking is preferred.

Exposure to DevOps practices and SQL is an advantage.

Qualifications:

B.Tech. (Electronics, E&E, CSE), M.Tech (Electronics), Phd (Electronics)

Other Requirements:

H1B Visa ready

• Job Title - Frontend Software Engineer - Data
• Reports Into - Senior Software Engineer - Data
• Location - Hybrid / Bangalore 

A Little Bit about Kwalee…

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.

What’s In It For You?

• Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm
• Flexible working hours - we trust you to choose how and when you work best
• Profit sharing scheme - we win, you win 
• Private medical cover - delivered through BUPA
• Life Assurance - for long term peace of mind
• On site gym - take care of yourself
• Relocation support - available
• Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Robot Wars
• Pitch and make your own games on Creative Wednesdays! 

Are You Up To The Challenge?

As a Frontend Software Engineer in the Data Science Team, you will build tools and develop technology that deliver data products to a team of strategists, marketing experts and game developers. You will design, build, test and deploy products which serve a company fuelled by data.

Your Team Mates

The Data Science team is central in developing the technology behind the growth and monetisation of our games. We are a cross functional team that consists of analysts, engineers and data scientists, and work closely with the larger engineering team to deliver products spanning our modern, cloud first, tech stack.

What Does The Job Actually Involve?

• Develop and maintain user-friendly and visually appealing web applications using Vue.js
• Create interactive and informative data visualisations for general audiences as well as highly specialised teams
• Integrate with large, complex data sources and machine learning models via APIs
• Work within a data focused team to increase access to and the understanding of test and analysis results within game development, marketing and other aspects of the company

Your Hard Skills

• Minimum 2 years browser-based programming experience
• A proven track record of programming high quality and innovative web pages using Javascript, HTML5 & CSS3 and relevant frameworks (ideally VueJS but could also be others e.g. ReactJS, AngularJS, Svelte)
• Knowledge of data visualisation libraries and techniques
• Understanding of REST APIs, asynchronous programming, and data handling
• An excellent working knowledge of various database, scripting, and development tools, for example bash, Python, Postgres, MySQL, CouchBase, git, JIRA
• A creative mindset motivated by challenges and constantly striving for the best

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. 

We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.

A Little More About Kwalee

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

1. Connecting with minimum 80 working professionals (prospective students) each day

from the leads/database present on leadsquared CRM

1. Generating a pool of prospects by identifying the need of upskilling depending on

the student’s area of interest

1. Helping prospective students with the detailed information about the programs

offered through phone or video counselling & create a strong pipeline

1. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target

• Planning and executing product marketing initiatives for the company's sellers
• Designing and improving acquisition, retention and referral journeys for sellers, across various products and services
• Conducting regular competitive analysis and identifying new possibilities to create seller-centric products
• Understanding conversion rate optimization principles and applying them to any revenue lines
• Developing understanding of consumer behavior and creating/ refining customer personas
• Keeping a track of marketing spend and revenue metrics across product lines and ensuring these are in sync with the overall business targets

What you need to have:

• Engg. from IITs, BITS Pilani, NITs or MBA from Tier 1 or Tier 2 Business schools
• 1-2 years of growth marketing experience is an advantage
• User-first mindset: you believe in gathering regular feedback from end users to improve business outcomes
• A zeal for quick execution and scale up
• Knowledge of tools (preferred but not necessary): Google Analytics, CRM, Power BI, MS Excel
• Ability to slice and dice data
• Extreme ownership
• Ability to speak your mind respectfully with fearless conviction
• A positive, can-do attitude
• Excellent problem-solving skills with deep attention to detail    

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)