
Customer Success Associate
Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
● Cross-functional Collaboration: Work closely with sales, product teams.

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Job description
- A Java Full Stack Developer is responsible for designing, developing and maintaining the full stack of an application using Java programming language
- They are expected to have expertise in both front-end and back-end development, as well as the ability to integrate the two
- Key responsibilities include: Design, develop, and maintain both client-side and server-side applications
- Write clean, efficient, and well-documented code
- Develop and implement RESTful APIs
- Collaborate with other developers to integrate user-facing elements with server side logic
- Test and debug applications
- Stay up to date with emerging trends and technologies in web development
- Requirements for the role include: Strong experience with Java and Java-based web development frameworks
- Experience in front-end technologies such as HTML, CSS, JavaScript, and Angular or React
- Experience with databases (eg, MySQL, MongoDB) and ORM (Object Relational Mapping) frameworks
- Familiarity with Agile software development methodologies
- Good understanding of RESTful API design
- Ability to write well-documented, reusable, and testable code



As a machine learning engineer on the team, you will
• Help science and product teams innovate in developing and improving end-to-end
solutions to machine learning-based security/privacy control
• Partner with scientists to brainstorm and create new ways to collect/curate data
• Design and build infrastructure critical to solving problems in privacy-preserving machine
learning
• Help team self-organize and follow machine learning best practice.
Basic Qualifications
• 4+ years of experience contributing to the architecture and design (architecture, design
patterns, reliability and scaling) of new and current systems
• 4+ years of programming experience with at least one modern language such as Java,
C++, or C# including object-oriented design
• 4+ years of professional software development experience
• 4+ years of experience as a mentor, tech lead OR leading an engineering team
• 4+ years of professional software development experience in Big Data and Machine
Learning Fields
• Knowledge of common ML frameworks such as Tensorflow, PyTorch
• Experience with cloud provider Machine Learning tools such as AWS SageMaker
• Programming experience with at least two modern language such as Python, Java, C++,
or C# including object-oriented design
• 3+ years of experience contributing to the architecture and design (architecture, design
patterns, reliability and scaling) of new and current systems
• Experience in python
• BS in Computer Science or equivalent

JD :
React. Js Developer
Skill Sets: HTML, CSS, JS , Typescript, Nextjs
Location : Bangalore , Complete WFO
Address:
Embassy Tech Village Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103, India.
Candidate Persona:
Need Product based Background Folks only or someone who has worked on product projects.
Resume is extremely crucial here, if roles and responsibilities, Education details and company names are not mentioned properly in utmost details then they will not be considered further.
Communication skills- Good
Btech graduated ONLY
Skills that should be mentioned in the CV - HTML, css, js, typescript, Data structures and algorithm.
Candidates should have a linkedin ID.
Candidates should have some leet code or hackerrank links (preferred)
Note : candidates who are ready for all the rounds can apply.


Greetings from Colan Infotech Pvt Ltd !!
Designation - AngularJS Developer
Experience -1+ Years
Salary - As per market standard
Job Location - Chennai
Notice Period - Immediate to 30 Days
Skills
Should have experience in HTML,CSS,Angular JS,Javascript, Jquery
Should have good communication skill
Greeting from Infoexcel Consulting
we are hiring for Automation Test Engineer
Mode of Hire: 6 Months Contract-to-hire
Please find the below JD
Core Skills:
- Strong knowledge in Selenium with Java
- Strong knowledge in Eclipse
- Experience in creation/ maintenance of framework
- Strong knowledge of testing concepts
- Selenium webdriver
- Mobile automation testing
- BDD - Cucumber
- Git Experience
- Familiar with OOP's concepts
Desired Skills:
- API testing
If Interested please do share me updated profile with below details
Full name:
Total experience:
Relevant experience:
Current ctc:
Expected ctc:
Holding offers, if yes please do mention how much offer, location,DOJ:
Official Notice period:
If serving LWD:
Thanks Best Regards
ALEKHYA PULLA | Senior Specialist-Leadership Hiring.
Website: www.infoexcelconsulting.com

Should be hands-on in working with web technologies including HTML5, CSS3, JavascriptDrupal Developer primarily responsible for back-end/module development.Involve in continuous learning and gain knowledge of the latest technologies


- Understanding product features, preparing technical documentation.
- Take ownership over project timelines and deliverables.
- Contribute to the design, architecture and build of our Core Platform.
- Help scale the platform and build out new features.
- Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.
- Self-directed, but also work well with other engineers.
- Write well designed, testable, efficient code.
- Anticipate future technical needs and craft plans to realize them, and balance feature development with investments in tech debt reduction.
- The ability to combine speed and quality and that you can achieve both at same time.
- Excited about working for a startup and moving quickly.
- Experience in team handling will be a plus.
- Work with customers for understanding requirements whenever needed.
- Sales and marketing of travel related products and services to various corporate and business houses.
- Corporate relationship build up
- Business Development
Qualification Criteria –
- Graduation : Graduation ( Any)
- Fluent in English
- Shall be smart, dynamic and motivated
- Willing to travel.
- 2-6 years of experience in travel industry / corporate sales (preferable).
- Compensation :
- Salary - As per Industry Standard.
- Benefits - Incentive, Mobile bills and Convenience, Health Insurance (post confirmation)


