Retention Marketing

Job Title : Informatica Administrator

Experience : 3 to 8 Years

Location : Hyderabad / Bangalore / Pune

Shift : Night Shift (10:30 PM – 7:30 AM)

Mode of Work : Hybrid – 3 Days Work From Office (WFO)

Job Overview :

We are hiring experienced Informatica Administrators to join our dynamic team. This is a night shift role, and we’re looking for professionals with a strong understanding of Informatica Admin tasks including patching, migrations, access management, and job scheduling.

Mandatory Skills : Informatica Administration, Patching & Migration, User Access Management, Job Scheduling, Ticketing Tools, Night Shift Support.

Key Responsibilities :

• Provide hands-on support for Informatica Administration including monitoring and maintenance.
• Manage application upgrades, patching, and perform migrations across different environments.
• Monitor user access and perform user management activities.
• Support data refresh activities across various systems and environments.
• Collaborate with vendor support teams to resolve product-related issues.
• Handle implementation and scheduling of Informatica objects.
• Participate in ticket resolution using monitoring tools.
• Work effectively during night shift schedules as per monthly rotation.

Required Skills :

• Minimum 5+ Years of hands-on experience in Informatica Administration.
• Strong expertise in application support, patching, and user access management.
• Experience in working with ticketing and monitoring tools.
• Excellent communication and stakeholder management skills.
• Ability to work independently in a 24x7 support environment with a focus on night shifts.

Shift Details :

• Primary Shift : 10:30 PM – 7:30 AM (Night Shift)
• Other Shifts (Rotation-based) :
• 7:00 AM – 4:00 PM
• 2:00 PM – 11:00 PM

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

Job Description: Technical Recruiter

Location: Pune (Hybrid)

Job Type: 

Contract to Hire

Key Responsibilities:

• Collaborate with hiring managers to understand technical hiring needs and job requirements.
• Source, screen, and shortlist qualified candidates for technical roles (developers, engineers, etc.).
• Conduct interviews, technical assessments, and reference checks.
• Maintain and manage an active candidate pipeline.
• Coordinate interview schedules and facilitate timely feedback.
• Ensure a smooth candidate experience throughout the recruitment process.
• Stay updated on industry trends and best practices in technical recruiting.

Qualifications:

• Proven experience as a recruiter, preferably in IT or technology-related roles.
• Strong understanding of technical job descriptions and technologies (e.g., software development, networking, cloud services).
• Excellent communication and interpersonal skills.
• Ability to manage multiple open positions simultaneously.
• Familiarity with applicant tracking systems (ATS) and recruitment tools.

We are looking for a creative and performance-driven Digital Marketing Executive with 1–2 years of experience to boost our online presence and generate quality leads in the interior design space. The ideal candidate should have a strong grasp of digital platforms and a passion for aesthetics, design, and branding.

Key Responsibilities:

• Plan, implement, and monitor digital marketing campaigns across Google Ads, Facebook, Instagram, and YouTube.
• Handle social media content creation, scheduling, and engagement to build community and brand presence.
• Improve website visibility through on-page and off-page SEO techniques.
• Work on lead generation campaigns with measurable ROI.
• Coordinate with the design/content team for blog posts, creatives, and videos.
• Create and manage email marketing campaigns for client follow-ups and promotional activities.
• Analyze performance metrics using tools like Google Analytics and Meta Business Suite, and optimize accordingly.
• Keep up with the latest digital trends and competitor strategies, especially in the home/interior sector.

Required Skills:

• 2–3 years of hands-on digital marketing experience.
• Proficiency with Facebook Ads Manager, Google Ads, SEO tools (e.g., SEMrush, Ahrefs), and analytics platforms.
• Experience in creating content calendars and managing brand accounts on Instagram and Facebook.
• Basic graphic design skills (Canva, Photoshop) and video editing are a plus.
• Excellent written and verbal communication.
• Ability to work independently and meet deadlines.

Technical:

• Expertise in WordPress customization, development and knowledge of plugins and API integration Should be well versed in WordPress.
• Must have knowledge to create their own theme and able to do customization in existing/premium theme.
• Must have experience of plugin customization and also aware about a new plugin development.
• Must have the Knowledge of existing WordPress’s functions, hooks, plugins.
• Experience in WordPress is mandatory, other Open Sources/frameworks experience would be considered as an added advantage.
• WordPress integration directly from PSD/AI/Sketch would be considered as an added advantage.
• Must have knowledge of basic php and MYSQL concepts.

Non-Technical:

• Interpersonal skills
• Good communication
• Decision making
• Good Team player
• Good Listener

Roles & Responsibilities:

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping to formulate an effective, responsive design and turning it into a working theme and plugin.

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Developed micro services
• Strong NodeJS experience
• Experience with RabbitMQ is a PLUS
• Experience with MQTT is a PLUS
• Fullstack experience and especially with ReactJS desired
• Experience with SQL and NOSQL databases
• Strong communication skills

• *You will be working on AI/IOT cloud and responsible for architecture and hands on coding.
• *We need someone who can engage in conversations about technical architecture with internal team and external customers.
• *You will be responsible for creating architecture document, writing pseudo code, explaining design and teststrategy,review work by others in the team, give good guidance, and ensuring the delivery of high-quality software.
• *We are looking for Can do it attitude, and ability to deliver with high velocity and high-quality at the same time.

• The technologies you will be working with are C#, .NET Core 3.1, Entity Framework, Kubernetes, Angular 2+, Typescript/Javascript, SQL Server, XUnit Testing Framework, Azure DevOps (Git).
• Collaborate with the team to design, build, test, and ship high-quality API and solutions.
• Help evolve the technical roadmap as well as our core software development principles.
• Identify multiple innovative solutions to solve day-to-day development problems.
• Assist in mentoring and supporting the next-level team.
• Work in an Agile development environment to implement user stories as well as assist teammates with their tasks.

What You'll Need

• A degree in Computer Science or Engineering, experience in designing, developing, and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact.
• Must have an understanding of SaaS software development practices.
• Must have experience working in a microservices environment utilizing Kubernetes and Docker.
• Must have experience working with GIT source control management.
• Cope with change and evolve with technology platforms as needed.
• You are a wizard with HTML/CSS.
• Experienced in developing C# applications utilizing .NET Core (or Framework 5)
• Experienced with creating Angular 2+ applications and/or React SPA applications.
• Experienced in working with SQL Server and writing complex T-SQL

Summary of Skills

• 5+ years development with C# .NET Framework + .NET Core
• 5+ years working with microservices architecture
• 5+ years developing Web UI with HTML / CSS
• 5+ experience working with SQL Server
• 3+ years of experience working with Angular 2+ or React
• 3+ years of experience working with Typescript and Javascript
• 1+ years of experience working with Docker
• 1+ years of experience working with Kubernetes
• 1+ years of experience working with GIT source control management
• Experience with Azure DevOps and deploying pipelines is a strong plus.
• Experience with versioning control and working with GitHub
• Experience with Agile Development Methodologies
• Can demonstrate working with Azure (you can provision resources and can demonstrate utilizing them. Experience with Cloud terminal is a plus) (Optional)

• Creating user-centric designs by understanding business requirements and user feedback 
• Creating user flows, wireframes and prototypes with tools such as Figma to showcase features 
• Collaborating with developers in seeing designs through to implementation 
• Incorporating customer feedback into design in order to enhance user experience 
• And lastly, showcasing UX and visual design work with strong design sense and articulated story telling 

Key Requirements: 

• 2+ years of experience as a UI/UX Designer  
• Portfolio of design projects 
• Understanding of design software like Figma, Adobe XD, Adobe Illustrator and Photoshop 
• UX research skills - interviewing, observing, benchmarking, conducting surveys and understanding how to synthesize data to define actionable insights 
• Strong communication skills to collaborate with various stakeholders 

About Typito

Typito is an online self-serve video design tool used by marketing teams and digital journalists to publish engaging videos for social media. With more than 200,000 videos created using the platform over the last 2 years, Typito is the smallest team that was featured in https://www.g2.com/best-software-companies/india" target="_blank">G2’s Top SaaS companies from India. 

We strive to build a workplace that helps everyone nurture a growth mindset and here's what our https://www.glassdoor.co.in/Reviews/Typito-Reviews-E4837925.htm" target="_blank">Glassdoor reviews say. You can learn more about https://typito.com/blog/thing-called-culture-typito/" target="_blank">our culture here and http://blog.typito.com/why-we-are-building-typito/" target="_blank">here's why we are building Typito.

If all of this looks exciting, please continue reading.

We are looking for a Senior Frontend Engineer with more than 3 years of experience on any specific front-end stack like Angular/Backbone/React or equivalent and some exposure to graphic systems and WebGL. We are keen on working with people who are passionate about product UX/UI and the role that plays in delighting the end user. It’s also important to have a strong urge to identify, learn, embrace and incorporate any new tech (responsibly) that's needed to solve our problem better.

Responsibilities

• Product Engineering ownership - he/she would be expected to work closely with Product and Marketing teams to build Typito’s product suite. Engineering feature development and Product release / deployments would be part of the ownership.

Requirements

• Strong in : HTML/JS/CSS
• 3+ years experience working with any particular backend stack (Django, Rails, Laravel, NodeJS or equivalent)
• Experience with any particular front-end stack like Angular/Backbone/React or equivalent is a bonus
• Experience with image/video processing tech is a strong bonus.

Who we are

Jivox is transforming the way the world experiences digital marketing. We connect brands with their audiences in the most personalized way: using big data, AI/machine learning, Dynamic Creative Optimization (DCO), customer journey optimization, and identity technologies to deliver omni-channel precision marketing.

Recognized as a leader in creative advertising technologies by Forrester Research, Jivox delivers 1:1 messaging throughout the customer journey, seamlessly linking paid and owned media. Our portfolio of global clients includes the likes of Marriott, Mazda, Unilever, Nestle, IBM, Vodafone, and Heineken.

A Powerful Dynamic Creative Personalization platform serves millions of ad impressions a day and evaluates 30 billion+ rules / day. Our proprietary machine learning technology, powers personalization in real-time, creates personalized experiences across all channels including display, video, native and social.

Experience: 2 to 5 years of experience

Relevant experience in Javascript: Min 1 year

Must Have

• Hands-on in HTML5 and CSS3 and JavaScript
• Knowledge of jQuery, GreenSock, JSON and XML
• Good to have cross-browser / Cross-platform compatibility knowledge.
• Unit testing skills
• Debugging skills
• Know how to slice and dice images using Photoshop
• Should able to write the code using the mentioned technologies and should be able to debug over multiple OS across browsers

Good to Have

• Experience in PHP, MySQL
• Knowledge of Adobe Animate (Canvas)
• Knowledge of Adobe Edge
• Knowledge of Google Web Designer (GWD)
• Knowledge in Digital Marketing

Soft Skills requirement:

• Excellent and effective communication skills.
• Good interpersonal skills.
• Be flexible and approachable at all times.

Education: Bachelors degree in Engineering or equivalent experience within the field.