We are seeking a professional and courteous female front desk receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support. The front desk receptionist will greet visitors, answer incoming calls, and perform various administrative tasks to ensure the efficient operation of the office.
Key Responsibilities:
- Greet and welcome visitors in a professional and friendly manner.
- Answer incoming telephone calls, determine the purpose of calls, and forward calls to appropriate personnel or departments.
- Manage the reception area, including keeping it clean and organized.
- Maintain a neat and orderly front desk area, ensuring all necessary supplies are stocked.
- Schedule appointments and maintain calendars for conference rooms and meeting spaces.
- Assist with various office tasks as needed, including mail distribution and package handling.
- Handle inquiries from clients, customers, and the public in a timely and professional manner.
- Ensure compliance with company policies and procedures.
- Perform other duties as assigned by management.
Qualifications:
- A high school diploma or equivalent is required; an associate’s or bachelor’s degree is preferred.
- Prior experience in a customer service or administrative role is preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with office equipment, such as multi-line phone systems and printers.
- Ability to maintain confidentiality and exercise discretion when handling sensitive information.
Regards
Harsh Porwal
mail your resume on
harsh at spay.live
Subodh Popalwar
Software Engineer, Memorres
About Spay
SPAY FINTECH PVT LTD is a leading provider of innovative payment solutions in India. We are committed to empowering businesses and individuals with secure, convenient, and affordable financial services.
We provide technology and services that enable merchants to accept electronic payments securely over the internet or other digital channels.
Similar jobs
Job Role Demands complete Office Administration like Vendor Managment , Petty cash, attendence Monitoring , office cleanliness, Bill payments , Auditor coordination , stcok maintanance etc
Maintain the Front office Decorum with high standards .Cold calling, Lead generation , Digital marketing activities is part of job role .Client Managment will be part of the role.Maintanance of process , reports and Branch Accounts is mandatory .
Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
We are a growing team of 150+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek.
URL: https://appitsimple.com/about
Appitsimple is looking for a highly resourceful EA to CEO with the ability to also be extremely effective independently.
Responsibilities:
- Managing an active calendar of appointments of the CEO
- Complete a broad variety of administrative tasks.
- Provide a bridge for smooth communication between the CEO and internal departments
- Taking MOM and working closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities.
- Maintain and take care of organization data.
- Proficient in Microsoft Office.
Requirements
- Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Very strong interpersonal skills and the ability to build relationships with employees
- Expert-level is written and verbal communication skills.
- Demonstrated proactive approaches to problem-solving with strong decision-making capability.
- Proven ability to handle confidential information with discretion.
- Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
- Forward-looking thinker, who actively seeks opportunities and proposes solutions.
About Insane
Insane helps and supports to scale meaningful Coaches and experts to expand their reach to the people. Since starting in 2016 we have grown our clients' journey creating an impact in people's lives in their personal and professional growth.
Responsibilities
- Reporting to senior management and performing secretarial and administrative duties.
- Draft and prepare professional emails, letters, memos, reports, and other business correspondence on behalf of the executives.
- Entering data, maintaining databases, and keeping records.
- Liaising with internal departments, answering calls, and making travel arrangements.
- Managing internal and external correspondence on behalf of senior management.
- Scheduling appointments, maintaining an events calendar, and sending reminders.
- Preparing facilities for scheduled events and arranging refreshments, if required.
- Ordering office supplies and replacements, as well as managing mail and courier services.
- Other administrative duties as assigned.
Requirements
- Two or more years of experience in an administrative role reporting directly to upper management.
- Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
- Proficiency with office productivity tools and an aptitude for learning new software and systems
- Flexible team player, willing to adapt to changes and unafraid of challenges
- Proven ability to manage a flexible schedule
- Always available, mobile, and open to travel
- Outstanding verbal and written communication skills
- Ability to interact with high-profile clients and executives
- Proactive Problem Solver, having a solution mindset
- Based out of Bangalore,
Others-
- Day shift
- Flexible schedule
- Monday to Friday
- Based in Bangalore or willing to relocate to Bangalore for this position.
- Need to have your Laptop
About the Company:
Vista Rooms is your quintessential “Home Away From Home” experience. As guests, you can choose from a collection of over 500 luxury villas and private holiday homes, from all across India. Ideal for individual and group getaways, we help you create memorable experiences whilst you reconnect with nature, yourself or your loved ones.
Only 1 in 10 villas that we scout are carefully selected and added to our portfolio, to ensure that they meet our reliable quality standards. Additionally, as managers of cherished holiday homes, we also look after our homeowners’ interests and needs with trust and transparency.
Our dedicated 24x7 guest services team, includes our founders, and is available to all of Vista Rooms stakeholders. Having served 300,000 happy travellers at over 500 holiday homes, we are South Asia’s largest chain of luxury private villas. Why work with us: We're a non-hierarchical, rapidly growing organization with a young team of realists. We adapt, iterate, and improve. If your work ethic is in line with us, you’ll be a great fit.
Additional Perks:
Employee discounts on villa stays, reward and recognition. Work and play go hand in hand here. About the Role: Ensuring seamless guest experience from post-booking till checkout.
Location:
Pune, Maharashtra
Job Responsibilities:
● Responsible for ensuring seamless guest experience.
● Take ownership of guest issues and follow problems through to resolution.
● Make decisions that are in the best interest of the company and the guests.
● Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency.
● Provide guidance or assistance during the stay, post-booking to check-out, grievance handling and provide timely solutions.
● Ensuring timely collection of feedback post guests' stay.
● Reporting any damage of the property to the property operation team.
● Ensure closing of current guest tickets before next arrival.
● Generating weekly, monthly, quarterly, and annual reports on service or guest experience.
● Ensure collection of extra payments during the stay.
● Keep up with the industry’s developments and apply best practices to the areas of improvement.
● Control resources and utilize assets to achieve qualitative and quantitative targets.
● Adhere to and manage the approved budget.
● Responsible for Managing and training the team.
Required Skills:
● A user-centric approach to drive higher satisfaction among guests, owners
● Exceptional service orientation and ability to provide timely solutions
● Ability to execute and drive efficiency through continuous process improvement.
● Strong interpersonal and leadership skills with the ability to collaborate and manage.
● Strong in building and maintaining the relationship with stakeholders
● Ability to deliver results under pressure and within the deadline.
● Strongly inclined to do high-quality and impactful work in a dynamic environment.
Qualification and Experience:
● Bachelor/ Master's degree in hospitality studies or related field with a minimum of 2 years of work experience in guest handling or managing guest experience.
- Provide counseling on policies and procedures
- Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process
- Create and implement effective onboarding plans
- Develop training and development programs
- Assist in performance management processes
- Support the management of disciplinary and grievance issues
- Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
Job description
As a Front Desk Officer cum Admin Assistant, you will be the first point of contact for the school. Duties include offering administrative support across the school. You will welcome parents and greet people who visit the school. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
Multitasking skill is essential for this position. Ultimately, a Front Desk cum Admin Executive's duties and responsibilities are to ensure the front desk welcomes parents positively and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome parents/visitors as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Provide basic and accurate information in person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Collect cash fees and issue receipts
- Order office supplies and keep an inventory of stock
- Arrange internal and external transportation for school events, activities, trips, guests, etc
- Staff, students, and parents access card printing
- Perform other clerical receptionist duties such as filing, photocopying, etc.
- Perform all other ad-hoc tasks assigned by the line manager.
Qualifications
- Excellent verbal and written communication skills
- Prior experience in a similar role is preferable
- Graduation/post-graduation in any one of the streams
Work Dynamics
What this job involves:
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
• Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
• Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
• Ensure Accenture specific processes/manuals is followed
• Visitor admission is properly authorized
• Assisting with special needs for visitors with disabilities.
• Ensuring basic cleanliness of lobby, lifts and public area.
• Ensure the laptop details are scanned and check for Govt. ID’s.
• Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
• Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
• Client safety and security protocols are followed
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Giving daily handover of tasks completed and pending
• Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Issuing Temporary access cards to Accenture employees & following up via emails for returning cards.
• Handling cash and maintaining the VMS register .
• Regular checking/monitoring of emails addressed to reception and prompt reply of all email.
• Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
• Following up with teams to ensure approvals are in place for all upcoming visits
• Updating the agenda of Client visit at Innovation Hub .
• Checking the Client welcome screen and getting it updated by IT team .
• Coordinating with HK for proper cleaning and maintenance e of lobby .
• Checking that Client Elevator is well maintained operational all the time
If being the first employee people encounter when they come into an establishment sounds interesting to you, becoming a front office executive could be a great career match. These customer-service-oriented professionals make a positive impression on guests and keep operations flowing. As one of the company’s main ambassadors, front office executives try to build excitement and convey information. Before guests leave, front office executives may hand them cards to rate satisfaction & explain to them about other services & offers that the company is running. Because the nature of their position involves so much contact with the public, front office executives need to be good representatives of their organization. They must possess a friendly and upbeat demeanor, dress professionally, and act courteously. Other attributes include Interpersonal skills, Customer-centric, Multitasking, Attention to detail
Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.
They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price.
What you will do:
- Supporting the CEO in Business Planning, Budgeting decision and Relationship Management
- Tracking progress of any new initiatives and present business
- Supporting CEO in communications by preparing presentations and financial statements.
- Researching on the current trends / business models in the developmental
- Helping prepare for meetings and accurately recording minutes from same
- Preparing and analyzing required data and reports.
- Coordinating with all department heads for the tasks given by CEO
- Being In charge for all the periodic communications from the CEO's office
- Ensuring for the timely relevant escalations
- Managing bandwidth & assisting the CEO in prioritization
What you need to have:
- 2 to 4 yrs of experience in a similar role
- Graduate/ MBA from a Tier 1 or 2 college
- Candidate should be polished and have excellent communication skills (English and Hindi)
- Candidate must possess excellent analytical skill
- Candidate should be ready to travel and work in a growing organization
- Candidate who is a self - starter and has eye to details with logical thinking and problem solving skills
- Proactive, flexible, meticulous, detail-oriented and well organized
- Exceptional organizational skills and ability to prioritize and multitask in a pressurized environment
- Confident to interact with senior level management
- A flexible working attitude is required dependent on Managing Directors’ schedules
- High level of integrity and experience in handling confidential information is a must
- Proficient level of MS Office tools (Word, Excel, PowerPoint).
Follow CutshortSubodh Popalwar
Software Engineer, Memorres