Customer Success Manager

Role: Senior Business Analyst / Functional Consultant

Skills & Qualities

• Strong communication and coordination skills
• Excellent stakeholder management abilities
• Presentation skills (added advantage)
• Strong fundamentals in Financial Services with a focus on Governance, Operational Risk, and Compliance
• Highly organized and methodical approach to work
• Strong aptitude for time management and prioritization

Responsibilities

• Work in the area of Governance, Risk & Compliance (GRC)
• Be part of client-facing projects, working closely with Banks and Financial Institutions
• Act as a functional champion, partnering with Product Teams to support successful project delivery
• Liaise with clients to understand existing processes and map them to product features, use cases, and workflows
• Document business and functional requirements and obtain formal client sign-offs
• Provide end-to-end functional handholding to clients throughout the implementation lifecycle
• Support internal teams with functional understanding of GRC concepts and solutions
• Coordinate with domain partners and key stakeholders
• Conduct industry and market research, track trends, and recommend enhancements to the product

Qualification & Experience

• 5+ years of hands-on experience in Operational Risk, Business Continuity Planning (BCP), and Compliance, either:
• In a technology company implementing GRC solutions, or
• Within the GRC / Risk function of a BFSI organization
• Strong knowledge of GRC will be given significant weightage
• Must possess strong fundamentals in the financial services domain

Educational Qualifications

• B.Com / BBA / BFM / MBA / CA / FRM / Risk-related certifications
• Candidates must demonstrate strong domain fundamentals irrespective of formal qualification

Skills and competencies:

Required:

·        Strong analytical skills in conducting sophisticated statistical analysis using bureau/vendor data, customer performance

Data and macro-economic data to solve business problems.

·        Working experience in languages PySpark & Scala to develop code to validate and implement models and codes in

Credit Risk/Banking

·        Experience with distributed systems such as Hadoop/MapReduce, Spark, streaming data processing, cloud architecture.

• Familiarity with machine learning frameworks and libraries (like scikit-learn, SparkML, tensorflow, pytorch etc.
• Experience in systems integration, web services, batch processing
• Experience in migrating codes to PySpark/Scala is big Plus
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business

applies equal conveyance regarding business strategy and IT strategy, business processes and work flow

·        Flexibility in approach and thought process

·        Attitude to learn and comprehend the periodical changes in the regulatory requirement as per FED

Preferred Skills:

• Experience with XML-based web services (SOAP, REST).
• Knowledge of database technologies (SQL, NoSQL) for XML data storage.
• Familiarity with version control systems (Git, SVN).
• Understanding of JSON and other data interchange formats.
• Certifications in XML technologies are a plus.

Recognizing the manpower needs and taking them to the HR Manager for approval

• Creating job descriptions for various roles and advertising them on various 

platforms

• Managing HR activities like meetings, interviews, and other schedules.

• Managing and handling the orientation of new employees.

• Assessing the training needs and coordinating the training and development 

programs for employees with HR Heads.

• Provide support to employees in various HR related topics such as leaves, 

compensation etc. and resolve issues and problems.

• Process, verify and maintain documentation relating to HR activities such as 

staffing, training and performance evaluations.

• Conduct employee onboarding and help plan training & development

• Maintain employee files and records in electronic and paper form

• Overlooking the daily operations of the HR department.

• Exit interviews and Full & Final Settlement.

• Payroll, Time office and attendance management.

Requirements

• Must have proven experience working as an HR executive or its equivalent.

• Experienced with recruiting and its full cycle.

• Good knowledge of employment/labor laws

• Outstanding knowledge of MS Office

• Excellent verbal and written communication skills

• Excellent communication, interpersonal and collaboration skills

• Strong analytical and problem-solving skills

• Ability to prioritize and multi-task

• High ethical conduct

• BSc/BA in Business administration or relevant field

• Additional HR training is an advantag

Position -  React Native Developer

We are looking for React Native developers interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

Skills

• Firm grasp of the JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax
• Knowledge of (functional or object-oriented) programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)
• Working knowledge of zeplin
• Zeplin design to react screens

Experience - Minimum 3 years of exp.

Experience : 5-8 years

Location : Bangalore,Chennai and hyderabad

Python Developer (1 Position)

Must have skills: 

·        Experience in advanced Python

·        Experience in GUI/Test Automation tools/libraries (Robot Framework, Selenium, & Sikuli etc.)

·        Ability to create UI Automation scripts to execute in Remote/Citrix servers

·        Knowledge in analytical libraries like Pandas, Numpy, Scipy, PyTorch etc.

·        AWS skillset

Nice to have skills:

·        Experience in SQL and Big Data analytic tools like Hive and Hue

·        Experience in Machine learning

·        Experience in Linux administration

-Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, and Display)

-Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software

-Manage the creation of relevant and engaging digital content for publishing onto various digital platforms

-Manage social media marketing campaigns

-Manage digital advertising campaigns (SEM, Display, Social, and Programmatic)