Customer Success Manager

Job Posting: Sales Engineer

Location: Southern part of India ( Hyderabad / Nearby Location)

Industry: Production / Manufacturing / Maintenance

Experience: 1–4 years

Education: B.E. / Diploma (Mechanical)

Must be Only from Power Industry

Job type : Field work need to visit industries do marketing of the products ( Quarterly visit to their Mumbai) Office

Working Days : Monday to Saturday - Saturdays half day

Working time :9:30 to 6pm

Opening for Sales Engineer for a global leader in wear-resistant solutions, serving industries such as Power, Steel, Mining, and Cement. With operations and associations across the UAE, South Africa, USA, and India

Key Responsibilities

Achieve assigned sales targets for products and solutions. 

Engage with corporate customers for business development and relationship management. 

Conduct technical presentations and product demonstrations at client sites. 

Handle technical and commercial aspects of customer inquiries. 

Ensure prompt resolution of customer complaints and quality issues. 

Develop and execute short-term and long-term marketing goals. 

Submit regular reports on marketing activities and progress. 

Be open to travel or relocation across India as required. 

(For Managerial Role) Lead and mentor application engineers to streamline production systems and processes. 

Desired Candidate Profile

1–3 years of experience in selling equipment or machinery in Power, Steel, Cement, or Mining sectors. 

Strong knowledge of Power sector operations. 

Excellent communication skills in English and Hindi (Tamil/Telugu preferred). 

Proven ability to handle clients and achieve sales targets. 

Team-handling experience is an added advantage. 

Job Summary

Key Responsibilities

• Recruitment & Onboarding:
• Assist in the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding new employees.
• Ensure all new hires are properly oriented to company policies, including those related to information security and data privacy.
• Policy & Compliance:
• Support the development and implementation of HR policies and procedures.
• Ensure compliance with relevant labor laws and internal company regulations concerning data handling and employee conduct.
• Employee Relations:
• Address employee queries and concerns, providing guidance on HR policies and procedures.
• Assist in managing sensitive employee data securely and confidentially.
• Performance Management:
• Support performance appraisal processes and provide feedback to employees.
• HR Operations:
• Maintain accurate and up-to-date employee records, ensuring data integrity and confidentiality.
• Prepare HR reports and analytics as required.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-3 years of progressive experience in Human Resources.

Skills & Competencies

• Excellent Communication Skills: Exceptional verbal and written communication abilities, with the capacity to articulate complex concepts clearly and concisely to diverse audiences.
• Analytical & Problem-Solving Skills: Ability to analyze HR data, identify potential risks, and propose effective solutions.
• Interpersonal Skills: Strong ability to build rapport and work effectively with employees at all levels.
• Attention to Detail: Meticulous in record-keeping and policy adherence.
• Proactive & Self-Motivated: Ability to work independently and as part of a team in a fast-paced environment.

Must have two wheeler for client visit

Mandate Skills:

• 3 - 7 years of experience in cloud-native applications (Azure strongly preferred) using Python.
• Thorough understanding of Object-Oriented Programming (OOP) design and practices.
• Strong RDBMS experience (PostgreSQL, MS SQL etc.) designing tables & writing queries.
• Great command of design patterns (especially integration design patterns)

3 - 5 Years of experience, in that min 2 years of experience with PHP MVC frameworks like

Laravel(preferred), CodeIgniter, etc.

Strong Experience in PHP and MySQL and their declarative query languages

Understanding the fully synchronous behaviour of PHP

Strong experience in JavaScript and good to have working knowledge on any JS frameworks like Angular (Preferred) React, Python etc. - Understanding of MVC design patterns

Good understanding of front-end technologies JavaScript, jQuery, Angular, HTML, and CSS3

Knowledge of object-oriented PHP programming

Understanding accessibility and security compliance

Strong knowledge of the common PHP or web server exploits and their solutions

Understanding fundamental design principles behind a scalable application

User authentication and authorization between multiple systems, servers, and environments

Integration of multiple data sources and databases into one system

Familiarity with limitations of PHP as a platform and its workarounds

Creating database schemas that represent and support business processes

Proficient understanding of code versioning tools, such as Git

Basic knowledge of AWS and Shell command

• Maintaining day to day books of Accounts and General Ledger Accounting
• Maintaining Bank Reconciliation Statements and Reconciliation of all Debtors & Creditors.
• Managing Payment of TDS & Filing of E-TDS Returns Quarterly, Payment & Filing of any other Statutory Payments (PF, Profession Tax etc.)
• Maintaining cash transactions & petty cash book, day to day cash & bank transactions, online payments (Staff Salary & other expenses)
• Managing vendor accounts, preparation of cheques, online payments
• Handling Debtors collection & follow-up
• Ensuring Finalization of Balance-sheet & P&L Account

What you need to have:

• Experience in software development, prototyping, functional analysis, integration, and testing.
• Experience with Javascript and RESTful technologies including building RESTful APIs
• In-depth understanding of the JavaScript programming languages especially Angular and node.js and the ability to peer review other engineer's code constructively
• Highly skilled at problem-solving, unit-testing, and debugging.
• Expert understanding of best practice engineering principles for building MEAN applications.
• In-depth knowledge of database systems and an understanding of data structures, data normalization, and query performance considerations. Particularly Non-Relational/NoSQL databases including MongoDB.
• Automated unit testing and CI experience
• Ability to effectively communicate technical concepts pictorially, orally or in writing.
• Docker experience desired
• Ability to learn business rules quickly by reading requirements, engaging in conversation, or reverse engineering.
• Expertise in source code control and versioning concepts.

• Able to develop original and absolutely unique good quality content.
• Write content for articles, blogs, Websites, etc as per the requirement
• Proofread and edit blog posts before publication.
• Find and develop new ideas for the creation of high-quality content.
• Reviewing and editing articles.
• Conduct research and writing content on a regular basis.
• Convert ideas into enriching write-ups for websites, blogs, articles.
• Attention to detail.
• Promote content on social media
• Conduct simple keyword research and use SEO guidelines to increase web traffic

• Proven work experience as a Content Writer, Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Ability to meet deadlines