Customer Success Manager
at Hunarstreet Technologies pvt ltd
About the Role:
We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.
Responsibilities:
- Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients’ workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform
Desired Skills / Qualifications:
- Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.
Benefits and Perks:
- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
- Other perks and employee benefit
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders
who believe Moshi Moshi is an experience rather than a company.
Job Role: Brand Strategist - Brand Consultancy Team
Experience Level: 3+ Years
Location: Bangalore, Karnataka (On-site)
Job Overview: Are you a creative wordsmith with a passion for crafting engaging, informative, and long-form content? Our website team is seeking a talented Content Writer with 2-3 years of experience to join our dynamic and growing organization. In this role, you will be responsible for producing high-quality articles, blog posts, and web content that captivate our audience, drive organic track, and elevate our online presence.
Roles and Responsibilities:
● Define, plan, and execute brand research - primary and secondary.
● Plan & Conduct primary research by way of interviews, site visits, focus groups, etc.
● Plan & Conduct secondary research by way of brand audits and SWOT analyses to assess strengths, weaknesses, opportunities, and threats.
● Develop brand positioning statements and value propositions that differentiate the company in the marketplace.
● Collaborate with creative teams to develop compelling visual assets, marketing collateral, and brand campaigns.
● Present brand strategies, recommendations, and campaigns
● Stay updated on industry trends, consumer preferences, and emerging technologies to recommend innovative brand strategies and tactics.
Qualifications:
● Bachelor’s degree in Marketing, Communications, or a related field.
● Demonstrable experience as a Brand Strategist, Brand Manager, or similar role with a minimum of 4-5 years in brand development and management.
● Experience in developing and launching successful brand campaigns.
● Strong analytical skills and ability to interpret data, consumer insights, and market research findings.
● Creative thinker with a strategic mindset and a strong understanding of brand identity and positioning.
● Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively.
● Strong leadership and management skills.
● Ability to prioritise and manage multiple projects and deadlines in a fast-paced environment.
● Proficiency in branding tools and software, as well as Google Workspace and project management tools.
Objectives of this role:
● Developing and implementing comprehensive brand strategies that align with the company’s objectives and target audience preferences.
● Conducting branding focused market research and analysis to identify trends, competitive insights, including conducting primary research to understand consumer behaviours that inform brand positioning.
● Defining brand elements, including brand architecture, messaging, value proposition, positioning, tagline, voice, and tone, to ensure consistency across all channels.
● Aiding design & content teams in properly understanding and implementing finalised strategies
● Collaborating with cross-functional teams, including marketing, PR, and web to integrate brand strategies into ongoing initiatives.
● Project ownership, coordination, and client management on key accounts.
Requesting you all to please attach your portfolios to the resume while applying, Profiles without portfolios will
not be reviewed.
Job Description :
- Manage all online activities pertaining to sales on leading e-commerce portals such as Amazon, First Cry, Flipkart, Big Basket, Gofers and Nykaa, Purplle, Myntra etc.
- Coordinate with various e-portals to prepare a plan for periodic sales increments. Should be an expert in cataloguing (Listings, A+, Variations) and order processing.
- Should have problem-solving skills when it comes to account health / Catalogue health. Design a strategy to increase sales and visibility at different websites.
- In coordination with logistics to ensure proper supply at different warehouses.
- Keep a check on warehouse stock and provide estimated sales requirements to the production team to avoid a shortfall in stock. In the need market, combo and discount strategy is to be designed for getting maximum sales.
- Meet up with marketplace agencies to get maximum visibility and sales volume.
- Ensure 360-degree operational efficiency up to the dispatch of goods from the warehouse. Well-versed in dealing with e-commerce category managers for product placement and visibility.
- Excellent Written and Oral Communication skills.
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Git
JavaWe are looking for Flutter Developers responsible for developing cross-platform mobile
applications.
Work Details:
● Building modern and cross platform mobile applications using Flutter.
● Collaborating with the Planning and Design teams to bring ideas to life.
● Performing app profiling and improving performance.
● Improving code quality through code reviews.
● Developing new features, maintaining code, and fixing/debugging issues.
You need to have:
● One or more published Flutter apps on the App Store / Play Store.
● Good understanding of Flutter and Dart.
● Beginner to intermediate level knowledge of Java, Kotlin or Swift.
● Good understanding of code versioning tools such as Git etc.
● Willingness to learn about new technologies and trends in mobile.
● Familiarity with cloud message APIs and push notifications.
● Working knowledge of Reactive programming is a plus.
● Working knowledge of the general mobile landscape, architectures, trends, and emerging
technologies.
● Bachelor’s degree in Computer Science or related field, or equivalent professional
experience.
● Experience working with agile teams and making rapid decisions in a dynamic and
disruptive environment.
● Strong communication skills.
Benefits:
● Working with the latest technologies in an early-stage product startup, with plenty of
opportunities to learn
● You will work directly under the mentorship of other senior designers/developers and the
startup's founders.
Ruby on Rails (ROR)
Ruby
PostgreSQL
Elastic Search
RedisJob Description
This is a remote position.
Requirements
- You need to be excited about the problem that we are trying to solve
- Should have excellent command over designing systems with a minimum experience of 4 years.
- Should have experience with various database flavors and writing complex queries. We work with Postgres, Redshift, ElasticSearch, TimescaleDB, and Redis.
- Additional knowledge in Golang will be an advantage
- Strong Data Structures and Algorithms knowledge
- Should have created APIs from scratch which is being used in Production
- Should be comfortable with creating systems handling up to 100k requests per minute, and have a mindset that understands scale
- Ability to give clarity and communicate well with the team, including Product, Backend and Dev-Ops (if and when needed)
- Ability to use profiling tools well, getting to root causes of bugs fast
- Ability to pick and work on adjacent technologies if and when required (Eg: If the best performance monitoring solution needs a basic firebase setup, that should not be a blocker for you to go ahead and do so)
- Knowledge of how to set up relevant test cases
- You need to be comfortable working in a remote environment (Good internet connection and availability on phone is required)
- App Development experience
- Experience in Test Driven Development
- Ability to tell Product what creates better User Experience, ability to tell frontend what API responses will help the user get a faster load time
- Inquisitiveness to understand the system as a whole, and not only be stuck to your domain of expertise (Eg: Figure out why excessive APIs calls are being made, brainstorm with Product and Frontend team to reduce the same without harming the UX )
- Experience in working on a Social Media Product
- Good knowledge of Graphs, and their applications
- Data-Driven Approach to monitoring
Benefits
- Work timings - You are the master of your time. However, with great freedom comes great responsibility. If you have committed something to the team, we expect that you will give it your best to make sure that commitment is done and is done on time.
- Leave policy - Take a leave whenever for whatever reason you want. You don't need to explain yourself to us
- Health insurance for you and your family
Python
Amazon Web Services (AWS)What will you do?
- Oversees testing, deployment & maintenance of the Voice infrastructure.
- Performing a variety of tasks associated with user provisioning and call routing within the assigned platform
- Build loaders for internal systems ensuring tasks are completed accurately and in a timely manner
- Participate in meetings with clients and internal departments to understand the requirements of call routing
- Document and design call flow diagrams to ensure that all call variables have been accounted for in preparing a routing plan
- Support the clients solution by correcting any issues with call routing or provisioning during the initial implementation phase, constantly communicating status of any issues with client
- Complete testing to ensure that call flow is operating properly
- Monitors and ensures compliance to standards, policies, and procedures
What are we looking for?
- 0.6~2 year’s implementation experience in Asterisk PBX, IP Telephony, SIP.
- Able to thrive in a demanding and team-oriented environment
- Basic and strong knowledge of the Linux operating system.
- Knowledge of bash and perl shell scripting is an added advantage.
- RHCE Certification is an added advantage.
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- Creating website layout/user interface by using standard HTML/CSS practices.
- Developing websites that are responsive, cross-browser compatible.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Estimating development timings for individual tasks and new site builds.
- Co-ordinating with web designers to match visual design intent.
- Knowledge of code versioning tools like GIT.
- Working with debugging tools.
- Monitoring, reviewing and revising the performance of the live website.
Required Skills:
- Ability to build websites from scratch using WordPress.
- Proven experience in woo-commerce & supported plugins.
- Knowledge in creating website layout/user interface by using HTML, CSS, jQuery, JavaScript, PHP & MySQL.
- Good understanding of theme customization.
- Competent in creating and maintaining software documentation
- Good understanding of SEO principles and content management systems.
- Must have knowledge of database management, hosting website, email server configuration on both shared and VPS servers.
- Must be available for full time in office job in Thane.
- Must have relevant skills.
Your responsibilities will include:
- Developing and executing a results-driven, multi-platform communications strategy and plan in line with brand vision.
- Creating and managing all marketing materials and collateral in line with brand direction
- Implementing online marketing activities including Social Media.
- Tracking effectiveness of various campaigns and course correcting as required
- Managing communications spend and working with vendors and agencies, to develop supporting assets
- Leading the planning and implementation of PR and initiatives related to the brand
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- You have a degree in Marketing, Business Administration or related field.
- You have prior experience in a similar role.
- Strong knowledge of content development and SEM.
- A strong network of PR and media contacts would be highly advantageous.
- You have exceptional verbal & written communication skills.
- You have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.
- You have excellent interpersonal skills and are adept at building relationships with different stakeholders.
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PHP- Criteria : BCA / BSc/BE / BTech passouts
- Experience Required : 1 to 2 Years (Freshers Do Not Apply)
- Candidates should be ready to learn (Low-Code .NET based platform)
- Looking for immediate joiners only
C++C.NETRuby on Rails (ROR)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon