Relationship Manager

Experience: 0 to 3 Years

Annual CTC: ONR : 1.5 LPA - 3 LPA

**Required Knowledge and Skills:**

- Basic understanding of income tax laws and regulations.

- Familiarity with the filing of income tax returns and audit reports.

- Knowledge of TDS-TCS returns and related compliances.

- Proficiency in using accounting software and tax filing tools.

- Strong attention to detail and organizational skills.

- Excellent communication and interpersonal skills.

- Ability to work independently as well as part of a team.

- Proficiency in MS Office (Word, Excel, Outlook).

**Qualifications:**

- Bachelor’s degree in Accounting, Finance, Commerce, or a related field.

- Prior experience or internships in a similar role will be an advantage.

- Professional certifications (e.g., CA Inter, CPA) will be a plus but not mandatory.

Job Summary:

We are seeking a highly experienced Unica Architect with 8+ years of expertise in designing, implementing, and optimizing Unica solutions. The ideal candidate will play a key role in architecting scalable and high-performing Unica-based marketing automation platforms, integrating Unica with enterprise systems, and driving best practices in campaign management, data strategy, and customer engagement.

Key Responsibilities:

Solution Architecture & Design:

·      Design and develop end-to-end Unica Campaign, Unica Interact, Unica Journey, and Unica Plan solutions.

·      Define best practices for campaign orchestration, segmentation, and personalization using Unica.

·      Architect scalable Unica environments ensuring high performance, reliability, and security.

·      Collaborate with business stakeholders, marketing teams, and IT teams to understand requirements and translate them into Unica-based solutions.

·      Architect scalable Unica environments ensuring high performance, reliability, and security.

Integration & Data Strategy:

·      Design seamless integration between Unica and CRM, data warehouses, digital platforms, and real-time decision systems.

·      Optimize ETL processes, audience segmentation strategies, and data flows for effective campaign execution.

·      Ensure proper data governance, compliance (GDPR, CCPA), and security policies within Unica solutions.

Unica Administration & Performance Optimization:

·      Lead the installation, configuration, and maintenance of Unica applications.

·      Optimize system performance, troubleshoot issues, and ensure high availability.

·      Manage application upgrades, patches, and environment migrations for Unica platforms.

·      Maintain the overall Unica system and perform regular housekeeping in an automated way.

·      Ensure all the integrated surrounding systems are functioning as expected.

·      Collaborating with relevant stakeholders from the client side to maintain the environment's stability.

·      Configuring notification facilities to the relevant stakeholders to make them aware of any system/functional failure that happens.

Campaign Strategy & Execution Support:

·      Guide campaign teams in setting up and executing complex multi-channel marketing campaigns.

·      Define audience segmentation models, personalization strategies, and A/B testing frameworks.

·      Ensure seamless customer journey automation and omnichannel engagement.

Leadership & Stakeholder Management:

·      Act as the subject matter expert (SME) and advisor for Unica implementations.

·      Mentor and train junior Unica developers and campaign specialists.

·      Engage with business leaders, marketing teams, and IT teams to drive Unica adoption and roadmap.

Required Skills & Experience:

·      8+ years of experience in HCL Unica Platform, Campaign, Plan, Interact, Journey, Deliver, Link, and related modules.

·      Deep understanding of campaign management, audience segmentation, and personalization.

·      Expertise in SQL, database design, and ETL processes for Unica.

·      Hands-on experience in Unica upgrades, migrations, and performance tuning.

·      Strong knowledge of REST APIs, SOAP APIs, and integrations with third-party tools (CRM, CDP, Web Analytics).

·      Experience in cloud deployments (AWS, Azure, GCP) for Unica.

·      Experience with data integration tools and techniques (e.g., ETL, APIs, data lakes).

·      Familiarity with web technologies (HTML, CSS, JavaScript) and CMS platforms.

·      Working knowledge of programming languages such as Java, PHP, and Python. Experience in developing, debugging, and maintaining code in these languages is preferred.

·      Experience with scripting languages like Bash, Shell, or PowerShell for automation and system management tasks.

·      Strong understanding of SQL (Structured Query Language) and experience in working with relational databases such as MySQL, PostgreSQL, or similar, and experience in working with stored procedures.

·      Proficiency in Linux operating systems, networking concepts, and server administration tasks.

·      Excellent problem-solving and analytical skills.

·      Strong communication and interpersonal skills.

·      Ability to work independently and as part of a team.

·      Detail-oriented with strong organizational skills.

We are dedicated to revolutionizing the tech industry through our advanced software solutions. We are in search of a talented and passionate Full Stack Developer (MERN STACK) with expertise in both frontend and backend technologies. This role is crucial for driving innovation and enhancing the performance of our web applications, ensuring an exceptional user experience.

I. Key Responsibilities:

A. Frontend Development:

1. Develop and maintain high-quality web applications using React.js and other frontend technologies.

2. Create responsive, user-friendly interfaces adhering to UI/UX design principles.

3. Optimize web applications for maximum speed and scalability.

B. Backend Development:

1. Develop and maintain efficient, reusable, and reliable code using Node.js, Express.js, or other backend frameworks.

2. Implement effective RESTful APIs and server-side rendering techniques.

3. Collaborate with the team to design and implement database schemas, ensuring data integrity and security.

C. Collaboration and Communication:

1. Work closely with cross-functional teams, including UX/UI designers, backend developers, and product stakeholders.

2. Participate in code reviews and provide constructive feedback to peers.

3. Communicate effectively with team members and clients to manage expectations and coordinate tasks.

II. Skills and Qualifications:

A. Frontend Technologies:

1. Proficiency in HTML5, CSS, JavaScript ES6, React.js, and Bootstrap.

2. Familiarity with state management libraries (e.g., Redux) and frontend development tools (Babel, Webpack, NPM).

B. Backend Technologies:

1. Proficiency in Node.js, Express.js, Django, Flask, or other backend frameworks.

2. Experience with databases and ORM frameworks (SQL, NoSQL, Sequelize, SQLAlchemy, etc.).

C. Development Practices:

1. Solid understanding of the full web development life cycle and RESTful API design.

2. Experience with testing frameworks (Jest, Mocha, etc.) and version control systems (GitLab, GitHub).

3. Familiarity with continuous integration/continuous deployment pipelines (e.g., Jenkins, Strider) and containerization (Docker, Kubernetes).

D. General Skills:

• Total experience should be 10 yrs with minimum experience as full stack developer 5 plus years
• Effective team player with strong problem-solving skills.
• Excellent verbal and written communication skills.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

Business Development Executive - Inside Sales Executive

Job Description

 Responsibilities:-

Communicating with customers, making outbound calls to potential customers

Handling incoming calls and following up on leads & renewal data

Performing market research, Gathering, and processing data.

Assisting and coordinating with the sales team.

Helping Closing sales and achieving sales targets.

 Requirements:-

Bachelor’s degree

Knowledge of computer operating systems and MS Office software.

Ability to work as part of a team.

Excellent written and verbal communication skills.

About Company

BD Software has etched its name as an eminent distributor of IT security solutions in India. The company takes pride in being the Country Partner for Bitdefender solutions. This solution distributed by BD software is the best guarding solution for Government, large Corporate houses, Small and Medium business enterprises, Educational Institutions and the retail consumers alike.

BD Software makes sure to educate their staff, partners and clients about the significance of their solutions. Operating from a registered premise in the satellite city of Navi Mumbai, BD Software has acquired more than two lakh users within a short period. This stands as an example of the hard work and perseverance of the firm and its righteous employees. With more than 60 team members dedicated towards sales, technical support & presales, administration & finance, BD Software is looking towards a good future growth

Responsibilities

• Work on execution and scheduling of all tasks related to assigned projects' deliverable dates
• Optimize and debug existing codes to make them scalable and improve performance
• Design, development, and delivery of tested code and machine learning models into production environments
• Work effectively in teams, managing and leading teams
• Provide effective, constructive feedback to the delivery leader
• Manage client expectations and work with an agile mindset with machine learning and AI technology
• Design and prototype data-driven solutions

Eligibility

• Highly experienced in designing, building, and shipping scalable and production-quality machine learning algorithms in the field of Python applications
• Working knowledge and experience in NLP core components (NER, Entity Disambiguation, etc.)
• In-depth expertise in Data Munging and Storage (Experienced in SQL, NoSQL, MongoDB, Graph Databases)
• Expertise in writing scalable APIs for machine learning models
• Experience with maintaining code logs, task schedulers, and security
• Working knowledge of machine learning techniques, feed-forward, recurrent and convolutional neural networks, entropy models, supervised and unsupervised learning
• Experience with at least one of the following: Keras, Tensorflow, Caffe, or PyTorch

An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.

Responsibilities:

• Answering incoming support queries from our customers via calls and live chat
• Logging and responding to customers through our ticketing system, Zendesk
• Managing assigned tickets promptly, ensuring customers are kept up to date
• Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
• Assist in updating and building our customer knowledge base & best practice guides
• Meeting SLA's and KPI's

Requirements:

• Tech-savvy and have a passion for customer service
• A strong problem solver and think logically at all times
• An advocator of our one-team mentality and a great team player
• A great listener and pride themselves on their impeccable communication skills
• Great at driving their personal development

Java Developers

Exp: 3-5 years

Joining: 15-30 days

Skillset: Java, Microservices, Spring, Springboot, Hibernate

Technical Skills needed:

• WebSphere Developers with Sr experience.
• Strong knowledge of WebShere Commerce v8.x (preferred) application development
• Strong knowledge of web application development using enterprise Java technologies and frameworks
• Strong knowledge building WebSphere Commerce applications using Web Sphere Commerce Build and Deployment (WCBD) is preferred
• Experience with AWS hosted applications is preferred. Knowledge of working on EC2, ELB, RDS services preferred.
• Experience with Ant, Maven build scripts and Jenkins based CI/CD process
• Strong knowledge of Unix/Linux shell scripts
• Hands on experience with web service technologies including SOAP, REST, JCA, Jax-ws preferred
• Strong knowledge of specific Java technologies including JSP, JSTL, JDBC and JAXB is preferred
• Strong familiarity using SVN/GIT/BitBucket for source code management is preferred
• Strong knowledge of profiling techniques, memory management and performance tuning is preferred
• Experience tuning Websphere commerce Solr Indexing and Stage Prop Process highly desirable