Client Relationship Executive - Hindi

Job Title: Junior QA Engineer

Location: Remote

Type: Full-time

About Us:

At Tese, we are committed to driving innovation and sustainability through our platform, which empowers SMEs, financial institutions, and enterprises to achieve their ESG (Environmental, Social, and Governance) goals. We are looking for a motivated and detail-oriented Junior QA Engineer to join our growing team. This role is perfect for someone starting their career in quality assurance who is eager to learn and contribute to delivering high-quality products.

Role Overview:

As a Junior QA Engineer, you will work closely with senior QA engineers and developers to ensure the quality and functionality of our platform. You will be responsible for writing test cases, executing manual tests, identifying bugs, and contributing to the overall improvement of our testing processes. This is a great opportunity to develop your skills in QA while working on impactful projects related to sustainability and technology.

Key Responsibilities:

• Test Planning and Execution:
• Collaborate with the development and product teams to understand feature requirements and develop test plans.
• Write and execute manual test cases to ensure that new features and bug fixes meet the expected functionality.
• Perform regression testing to ensure that updates do not affect the existing features.
• Bug Identification and Reporting:
• Identify, document, and report bugs clearly using project management tools (e.g., Jira, Trello).
• Work closely with the development team to track, verify, and ensure timely resolution of bugs.
• Quality Assurance Process Improvement:
• Learn and follow QA best practices to improve the efficiency of the QA process.
• Participate in team meetings to discuss testing progress, challenges, and improvements.
• Documentation:
• Maintain clear and detailed documentation of test cases, test results, and bug reports.
• Update and refine testing documentation as the product evolves.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Experience:
• 0-2 years of experience in quality assurance or software testing.
• Familiarity with manual testing practices, test case design, and bug reporting processes.
• Technical Skills:
• Basic knowledge of software development lifecycle (SDLC) and QA processes.
• Familiarity with project management or bug tracking tools (e.g., Monday.com, JIRA).
• Basic understanding of web technologies (HTML, CSS, JavaScript) and mobile testing is a plus.
• Exposure to test automation tools (e.g., Selenium, Cypress) is a plus but not required.
• Soft Skills:
• Strong attention to detail and the ability to identify issues with user interfaces and functionalities.
• Good communication skills, with the ability to clearly document issues and work with developers to resolve them.
• Eagerness to learn and adapt to new testing methods and tools.

Preferred Qualifications:

• Basic understanding of API testing (Postman or similar tools) is a plus.
• Familiarity with Agile methodologies and working in a Scrum or Kanban environment.
• Any exposure to CI/CD pipelines and automated testing is beneficial.

Benefits:

• Competitive salary.
• Opportunity for professional development and learning, with mentorship from senior QA engineers.
• Flexible working hours and remote work options.
• The chance to work on cutting-edge projects that drive sustainability and innovation.

Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.

Key Responsibilities:

• Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
• Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
• Assist in order placement, follow-ups, and delivery coordination.
• Record and maintain customer interaction logs in the CRM system.
• Provide basic technical guidance on shrimp feed usage as trained by the technical team.
• Coordinate with the field sales and logistics teams to ensure smooth customer service.
• Escalate unresolved queries to the concerned departments.

Requirements:

• 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
• Strong communication skills in Hindi or Bengali and basic English.
• Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
• Good computer skills – MS Office, CRM, data entry.
• Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

• Experience working with rural/agricultural customers is an advantage.
• Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

LogiNext is looking for an experienced and dedicated Presales Solutions Manager to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying value to our clients while closing huge and complex deals. With a deep understanding of Enterprise SaaS application, you will offer solutions where LogiNext products can be put to best use helping client’s achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the solution design throughout the sales cycle and deliver ideas and solutions to clients to change their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities :

Develop and convey out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues Understand and articulate the benefits of LogiNext products to educate enterprise clients on the value proposition of our products Conduct on-field and on-site Proof of Concepts wherever required to assist clients validate technical requirements Associate with Account managers and Business Development managers to pilot complex deal cycles with C-level executives Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives Recognize product and technology disparity with customers and present a point of view to product and leadership teams Run change management programs to drive change on the ground by working with client’s on-field workforce at the warehouse or remote branches Perform business analytics on the client’s business KPIs and present to the client’s management Generate leads by reaching out to prospective clients across countries and time-zones Assist business development manager in achieving the sales targets by conducting pilots, showcasing results and building conviction at the client

Requirements :

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 4 to 7 years of experience in technical pre-sales or sales preferably in SaaS companies Solid know-how of Enterprise SaaS products Ability to multi task at a high degree with passion, strong initiatives and positive attitude Advanced skill-set for driving system integrations, gathering requirements, documenting RFI/RFPs and cross-functional project management Proficient in Excel and SQL Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure Willingness to travel around 100% of the time within the city and between cities

Education and Experience

·  Candidate should be graduate / Undergraduate
.   Fresher or more than six months healthcare domain would be preferred.
·  Excellent Communication skills and listening skills

Responsibilities

·  Have to resolve customer queries over Calls
·  Answering queries in a polite manner and provide accurate replies to      the query.
·  Directing calls to the concerned department and services of the company
·  Diagnostics Knowledge preferable

Key Skills
Customer care, Good communication skill , Telecalling, Malayalam, English, Hindi

Senior Data Scientist-Job Description

The Senior Data Scientist role is a creative problem solver who utilizes statistical/mathematical principles and modelling skills to uncover new insights that will significantly and meaningfully impact business decisions and actions.  She/he applies their data science expertise in identifying, defining, and executing state-of-art techniques for academic opportunities and business objectives in collaboration with other Analytics team members. The Senior Data Scientist will execute analyses & outputs spanning test design and measurement, predictive analytics, multivariate analysis, data/text mining, pattern recognition, artificial intelligence, and machine learning.

Key Responsibilities:

• Perform the full range of data science activities including test design and measurement, predictive/advanced analytics, and data mining, and analytic dashboards.
• Extract, manipulate, analyse & interpret data from various corporate data sources developing advanced analytic solutions, deriving key observations, findings, insights, and formulating actionable recommendations.
• Generate clearly understood and intuitive data science / advanced analytics outputs.
• Provide thought leadership and recommendations on business process improvement, analytic solutions to complex problems.
• Participate in best practice sharing and communication platform for advancement of the data science discipline.
• Coach and collaborate with other data scientists and data analysts.
• Present impact, insights, outcomes & recommendations to key business partners and stakeholders.
• Comply with established Service Level Agreements to ensure timely, high quality deliverables with value-add recommendations, clearly articulated key findings and observations.

Qualification:

• Bachelor's Degree (B.A./B.S.) or Master’s Degree (M.A./M.S.) in Computer Science, Statistics, Mathematics, Machine Learning, Physics, or similar degree
• 5+ years of experience in data science in a digitally advanced industry focusing on strategic initiatives, marketing and/or operations.
• Advanced knowledge of best-in-class analytic software tools and languages: Python, SQL, R, SAS, Tableau, Excel, PowerPoint.
• Expertise in statistical methods, statistical analysis, data visualization, and data mining techniques.
• Experience in Test design, Design of Experiments, A/B Testing, Measurement Science Strong influencing skills to drive a robust testing agenda and data driven decision making for process improvements
• Strong Critical thinking skills to track down complex data and engineering issues, evaluate different algorithmic approaches, and analyse data to solve problems.
• Experience in partnering with IT, marketing operations & business operations to deploy predictive analytic solutions.
• Ability to translate/communicate complex analytical/statistical/mathematical concepts with non-technical audience.
• Strong written and verbal communications skills, as well as presentation skills.

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

About Mudrantar Solutions Private Limited 

Mudrantar Solutions Pvt. Ltd. is a wholly owned subsidiary of the US based startup, Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as Large businesses in India. Our state-of-the-art OCR + Machine Learning Technology allows customers to simply take photos and our software does the rest of the heavy lifting. Our strategy for CAs, CS and Tax Practitioners is realized through web access for our customers to manage their practice and also manage client communication through freely available mobile app. We also offer data entry automation services through AI/ML platform. 

HR Associate 

As HR Associate in the IT Startup, you will use your unique blend of HR and Communication skills to recruit top talent in IT Industry as well as retain employees. In this role, you will be responsible for obtaining and recording HR information, managing the HR database, and assisting company employees with enrollment procedures and HR-related issues.  

Position 

• Full time employment 

Location 

• Hyderabad or Pune (preferred) 
• Any location in India 

Requirements 

1. Recruitment end to end
2. On Boarding, Induction
3. Learning & Development
4. Employee Engagement
5. Personal Record Management in ERP
6. Attendance & Payroll Assistance
7. Employee Retention, Exit Interviews & formalities

Salary:  

       ₹350,000.00 - ₹500,000.00 per year 

Benefits: 

• Health insurance 
• Paid sick time 
• Paid time off 
• Work from home 

Education: 

• Master's (Preferred) 

Experience: 

• Human Resources Generalist: 2+ years (Preferred) 
• recruitment: 2+ years (Preferred) 
• HRIS: 2+ years (Preferred)